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Price – Cost – ValueThe 17 planets in the Universe called ‘Value’
For BaswareConnect ..Basware connect logo/picture in here
2015 Annual Conference …theme name in here Michelle?
‘Value’ has been redefined:
• Are you working to the new definition or are we stuck in the old world
• Is ‘Price’ no longer the holy grail in cost reduction?• What are you missing out on if you are just buying on ‘price’• What are you missing out on if you are just selling on ’price’
• Learn what the 17 planets of value are, and how you can drill into them for value creation
use conf theme slides from
Michelle
Procurement Advisory Services Pty Ltd
1994 Director of Procurement Australia and New Zealand for BOC
1997 CPO Chief Procurement Officer [Global] The BOC Group, 10 years based in London
Next 5 years in FMCG...George Weston Foods as Director of Procurement
Spent $5,000 per minute non stop for 20 Years
2011 formed Procurement Advisory Services
2012 Commissioned to NSW Government as advisor
Fellow of CIPS …the Chartered Institute of Procurement and Supply
2012-2015 Sits on the global CIPS Congress …members choice
2013 Interim Managing Director of CIPS Australasia
2014 Global President CIPS
2015 Appointed to The Board of CIPS
Guest Speaker – Craig Lardner FCIPS
Procurement Advisory Services Pty Ltd
Why bother with broadening our value-add through advanced procurement
…surely scoring the ‘best Price’ is enough
…..from here on known as the “P” word
And customised for both private and public sector goals
Procurement Advisory Services Pty Ltd
Lets see how small, scoring ‘the best price’ is, in the whole universe of what modern procurement can and does ( in some places) do.
There is 1 universe …lets call it ‘SRB …Supplier Related Benefits’.
There are 2 Galaxies…called ……….‘Cost management’ and ‘Other Value’
There are 4 Solar systems….called…. Cost reduction, Cost Avoidance, Process Improvers , Revenue Buildersand…then 17 planets, each called…..
This is too hard…I need a picture
Economy Grower
Procurement Advisory Services Pty Ltd
Supplier related Benefits
Cost managemen
t
Other value
Process Improvers
Revenue builders
Cost reduction
Cost avoidance
The 2 galaxies are The 4 solar systems are
Cost management BenefitsActivities that bring outcomes which
are more easily expressed in financial
terms. The tangibility varies from
direct price cut to a possible price rise
being deflected.
Other value BenefitsActivities that bring outcomes that
every business would cherish and
welcome. Not easy to see a financial
gain but the work of Council has
generated a positive impact on the
economy…even just a local community
economy.
The universe is
Economy grower
Procurement Advisory Services Pty Ltd
Cost managemen
t
Cost Reduction
Cost Avoidance
Waived fees
Price Increase Avoidance
No purchase history cost avoidance
Unit Price Reduction
Working Capital
Product Substitution
Demand Reduction
2 of the 4 solar systems 7 of the 17 planetsCost Reduction
BenefitsActivities that can be directly
linked to a financial
statement
(P&L, Balance Sheet or Cash
Flow ) and deliver tangible
benefits to the business.
Sometimes called ‘Hard’ Cost Avoidance Benefits
Activities that cannot be directly
linked to a financial statement (P&L,
Balance Sheet or Cash Flow ),
however they still deliver a benefit to
the business - even if they make
something NOT happen (damages,
rework).
Sometimes called ‘Soft’
1 of the 2 galaxies
Procurement Advisory Services Pty Ltd
Supplier related Benefits
Cost managemen
t
Other value
Process Improvers
Cost reduction
Cost avoidance
The 2 galaxies are The 4 solar systems are
Cost management BenefitsActivities that bring outcomes which
are more easily expressed in financial
terms. The tangibility varies from
direct price cut to a possible price rise
being deflected.
Other value BenefitsActivities that bring outcomes that
every business would cherish and
welcome. Not easy to see a financial
gain but the agency has generated a
positive impact on the economy…even
just a local economy.
The universe is
Revenue buildersEconomy grower
Procurement Advisory Services Pty Ltd
‘other value’
Benefits
Process improvers
Economy grower
Exclusivity
Competitive advantage
New customer
New product developed
Council Brand builder
Enviro helper
Risk reducer
Margin improver (not revenue related)
2 of 4 solar systems 10 of 17 planets
Process improver Benefits
Activities that can change a process
and put us in a better business
position than previously. They are
difficult to quantify but the business
wants the improvement even though a
direct and immediate cost change is
not discernable.
Economy grower Benefits
Activities that bring additional economic
energy and stimuli. These are only
where the suppliers role in the activity
was instrumental in the outcome. The
supplier could have opted not to assist
us. These are expressed in terms of the
economic lift…local and wider
Innovation improver
Safety giver
1 of the 2 galaxies
Service lifter
Promise keeper
Tax efficiency
Community builder
Procurement Advisory Services Pty Ltd
So what?
If you stop at the point of getting the ‘best price’ and don’t milk the ensuing Supplier relationship to the fullest…..
then you can’t play on all planets.
‘Best price’ gets you on 5 of the 17 planets and only in 2 solar systems.
Procurement Advisory Services Pty Ltd
Cost managemen
t
Cost Reduction
Cost Avoidance
Waived fees
Price Increase Avoidance
No purchase history cost avoidance
Unit Price Reduction
Working Capital
Product Substitution
Demand Reduction
2 of the 4 solar systems 7 of the 17 planets Cost Reduction
BenefitsActivities that can be directly
linked to a financial
statement
(P&L, Balance Sheet or Cash
Flow ) and deliver tangible
benefits to the business.
Sometimes called ‘Hard’ Cost Avoidance Benefits
Activities that cannot be directly
linked to a financial statement (P&L,
Balance Sheet or Cash Flow ),
however they still deliver a benefit to
the business - even if they make
something NOT happen (damages,
rework).
Sometimes called ‘Soft’
1 of the 2 galaxies
PP
P
P
P
Procurement Advisory Services Pty Ltd
‘other value’
Benefits
Process improvers
Economy grower
Exclusivity
New customer
New product developed
Agency Brand builder
Enviro helper
Risk reducer
Margin improver (not revenue related)
2 of 4 solar systems 10 of 17 planets
Process improver Benefits
Activities that can change a process
and put us in a better business
position than previously. They are
difficult to quantify but the business
wants the improvement even though a
direct and immediate cost change is
not discernable.Innovation improver
Safety giver
1 of the 2 galaxies
Service lifter
Promise keeper
Tax efficiency
No P’s here!
Economy grower Benefits
Activities that bring additional economic
energy and stimuli. These are only
where the suppliers role in the activity
was instrumental in the outcome. The
supplier could have opted not to assist
us. These are expressed in terms of the
economic lift…local and wider
Competitive advantage
Community builder
Procurement Advisory Services Pty Ltd
When you are the segmentor When you are the segmentee
Segmentation done by the customer to find “Suppliers of
Choice”
EMPATHISE
STRATEGIC
DE-PERSONALISE AGGREGATE
Market Disruption or Complexity
High
Low
Low HighProduct Mission
Criticality and/or spend value
High
Low
HighLow
Supplier view of customers appetite to step-up
Potential for notable Incremental gain to the
Supplier
EXPLORE
INNOVATE
DISTRACTION
STEALTH
Segmentation done by suppliers to find “Customers of Choice”
This is an SRM Union
This is NOT an SRM Union
This is also NOT an
SRM Union
Supplier (and customer) segmentation…what box have you been put in ?
Procurement Advisory Services Pty Ltd
The ‘S Curve’ – a supplier relationship Philosophy
SupplierOptimisation
Standardisation/ Simplification
Joint Product/Service Dev.
+5% +10 - 20% +15 - 35%
• local SM Solution• conventional• leveraging what
currently exists• reduction of suppliers• success is ‘savings
driven’• purchasing in isolation
of businesses process• commodity not
account management • thinking ‘price not
cost’
• proactive not reactive• cross-business teams• longer terms
arrangements• focus on ‘total cost
of ownership• to share & develop
joint process ownership mentality
• shared learning• shared outcomes• suppliers begin to see
incremental benefit from the arrangements
• full ‘partnership’• long term• shared vision • shared risks &
rewards in agreements• lowest total cost• capitalising on core
competencies• mutually agreed
performance matrix• security of supply• mutually beneficial• integrated systems &
business processes
Change inBehavioursRequired
Incremental Benefit
Stage 1
When you are selling…are
you selling in stage 1,2 or
3?
When you are buying are you in
stage 1, 2 or 3?
You don’t know?...
then you are guessing
(Not recommended)
Stage 2
Stage 3
Procurement Advisory Services Pty Ltd
Let’s sum up - Procurement in the, big, brave, new world
(It’s not that brave…and not that new …it’s always been there…hiding)
Are you working to the new definition or are we stuck in the old world?
3 special messages:
• The 17 planets in the Universe called ‘Value’• Play on all planets …not just the 5 planets of ‘price’
• Supplier segmentation …and the box your supplier has secretly put you in• Discover what box your in…then box your top 5 suppliers
• The S-Curve• Level 3 is where the pot of gold is hiding
Procurement Advisory Services Pty Ltd
Q&A
Craig Lardner FCIPSProcurement Advisory Services Pty Ltd
[email protected]+61 (0) 2 9523 3704+61 (0)406 429 668