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Presenters: Amanda RoybalDirector, Manufactured Housing Division
Carl Ulibarri,Chairman, MHD Committee
Alexander HabibyDirector of Business, MTX
P e rm it t in g P o rt a l “Sp la sh Vid e o ”
https://jpw.screenlight.tv/shares/UAHNQbytpwdFbSZsMdI1bSy6hQGjAR2p?_=1596080684836
2Password: NMRLD
NMRLD Permitting Portal User Training
Ag e n d a
1. Vision Statement2. Portal Walkthrough
a. Login Pagei. Public Permit Search
b. Home Page: Overviewi. Community Admin
c. Manage Permits Tab: Overviewd. Apply for a Permite. Installation Permitsf. Request Inspectiong. Renew a Permith. Ticket Management
3. Questions?
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Vision Mapping
VISION STATEMENTDeliver an exceptional customer experience by implementing an easy
to use 24/7 portal that enables MHD staff to bring efficiency, online payment and accurate reporting to the licensing and permitting process
for Licensed Professionals and Homeowners.
Efficient24/7 AccessAccurateEasy to Use
LOGIN PAGE
Lo g in P a g e
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Lo g in P a g e - P u b lic P e rm it Se a rch
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Lo g in P a g e - P u b lic P e rm it Se a rch
HOMEPAGE & COMMUNITY ADMIN
Ho m e P a g e : Ove rvie w
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Co m m u n it y Ad m in
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Co m m u n it y Ad m in
APPLY PERMIT
Ma n a g e P e rm it s Ta b : Ove rvie w
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
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Ap p ly fo r a P e rm it
INSTALLATION PERMITS
In s t a lla t io n P e rm it s
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In s t a lla t io n P e rm it s
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In s t a lla t io n P e rm it s
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In s t a lla t io n P e rm it s
In s t a lla t io n P e rm it s
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INSTALLATION PERMITS - Accept/Reject SOW
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In s t a lla t io n P e rm it s
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In s t a lla t io n P e rm it s
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In s t a lla t io n P e rm it s
INSTALLATION PERMITS - Pull a Scope of work
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In s t a lla t io n P e rm it s
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In s t a lla t io n P e rm it s
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In s t a lla t io n P e rm it s
REQUEST INSPECTION
Re q u e s t In sp e c t io n
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Re q u e s t In sp e c t io n
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Re q u e s t In sp e c t io n
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Re q u e s t In sp e c t io n
RENEW PERMIT
Re n e w P e rm it
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Re n e w P e rm it
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Re n e w P e rm it
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Re n e w P e rm it
TICKET MANAGEMENT - CANCEL PERMIT
Ticke t Ma n a g e m e n t -Ca n ce l a P e rm it
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Ticke t Ma n a g e m e n t -Ca n ce l a P e rm it
Ticke t Ma n a g e m e n t -Ca n ce l a P e rm it
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TICKET MANAGEMENT - CHANGE ADDRESS
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Ticke t Ma n a g e m e n t -Ch a n g e a n Ad d re ss
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Ticke t Ma n a g e m e n t -Ch a n g e a n Ad d re ss
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Ticke t Ma n a g e m e n t -Ch a n g e a n Ad d re ss
TICKET MANAGEMENT - HELP DESK
Ticke t Ma n a g e m e n t - He lp De sk
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Ticke t Ma n a g e m e n t - He lp De sk
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Ticke t Ma n a g e m e n t - He lp De sk
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Ticke t Ma n a g e m e n t - He lp De sk
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Follow the rules. Be smart. Stay positive. We will get through this
#AlltogetherNM
NMRLD.com
Quest ions?
