Presenter Microsoft SSP or TS Audience IT professionals (Business Analysts, Solution Architects, Platform Architects, Infrastructure Architects, IT Infrastructure

Presenter Microsoft SSP or TS Audience IT professionals (Business Analysts, Solution Architects, Platform Architects, Infrastructure Architects, IT Infrastructure Manager, IT Operations Manager) who are supporting the definition of environmentally sustainable IT Purpose Introduce the IT pro to this solution Give the IT pro a high-level overview of the phased steps needed to implement this solution Persuade the IT pro to take the next steps Guidance To best present the deck, follow these guidelines: Delete hidden slides like this one before you present to your customer Familiarize yourself with the speaker notes included in the presentation Customize the speaker notes to your customer (if necessary) Select relevant slides from the corresponding Business Priorities Presentation and the Capability Discussion Presentation Using this presentation

The IT Pro Conversation Recap discussions with BDM Recap discussions with BDM Recap discussions with TDM Recap discussions with TDM Use the following IT pro conversation tools: Use the following IT pro conversation tools: Business Priorities Presentation Business Priorities Presentation Capability Discussion Presentation Capability Discussion Presentation Business Priorities Guide Business Priorities Guide Capability Discussion Guide Capability Discussion Guide Solution Implementer Guide Solution Implementer Guide Architecture Guide Architecture Guide Transfer ownership of the process to the IT Pro Solution Implementation team Transfer ownership of the process to the IT Pro Solution Implementation team Establish next steps: Establish next steps: Document and baseline process improvement and solution feature requirements (use the Business Priorities Guide) Document and baseline process improvement and solution feature requirements (use the Business Priorities Guide) Map to supporting capability architecture (integrated capability analysis) Map to supporting capability architecture (integrated capability analysis)

Infrastructure Optimization Sales Approach Audience Solution Implementer Guide Architecture Guide Infrastructure Optimization Sales Support Materials Solution road map Solution areas Industry Horizontal Customer business strategy Capability Discussion Guide Capability Discussion Presentation 1. Present relevant integrated capabilities Present relevant integrated capabilities 2. Position the Integrated Capability approach Position the Integrated Capability approach 1. Present relevant integrated capabilities Present relevant integrated capabilities 2. Position the Integrated Capability approach Position the Integrated Capability approach Business Priorities Guide Business Priorities Presentation 1. Understand business needs and priorities Understand business needs and priorities 2. Discuss range of potential solution capabilities Discuss range of potential solution capabilities 1. Understand business needs and priorities Understand business needs and priorities 2. Discuss range of potential solution capabilities Discuss range of potential solution capabilities Optimization gap analysis => Projects, architecture, products BDM T DM IT Pro

Why Position the Optimization Model? Maturity Model & Road Maps Using a maturity model with a customer allows you to Structure the conversation Structure the conversation Have customers answer the question What do I need to achieve these benefits? instead of Why do I want to buy that? Have customers answer the question What do I need to achieve these benefits? instead of Why do I want to buy that? Position incremental sales Position incremental sales Maturity models reveal advanced, higher-value scenarios Maturity models reveal advanced, higher-value scenarios Gives the client clear cost-benefit options that include business benefit and value of integrated capabilities Gives the client clear cost-benefit options that include business benefit and value of integrated capabilities Assess the customers current state more easily Assess the customers current state more easily Help the client understand where they are and prioritize incremental licensing in their terms Help the client understand where they are and prioritize incremental licensing in their terms Push for a road map (maturity models lead to road maps) Push for a road map (maturity models lead to road maps)

Road Map Selling Structure the relationship Structure the relationship Joint plan to achieve strategic value goals Joint plan to achieve strategic value goals Iterative deployment phases demonstrate value early, reduce risk Iterative deployment phases demonstrate value early, reduce risk Organize and prioritize licensing and services in a way meaningful to the client (business benefit + value of integrated capabilities) Organize and prioritize licensing and services in a way meaningful to the client (business benefit + value of integrated capabilities) Sell to me in terms of this road map Sell to me in terms of this road map Move from point-solution support to Integrated Capability incumbent Move from point-solution support to Integrated Capability incumbent An in-progress road map is a highly defensible position An in-progress road map is a highly defensible position Focus and direct the selling process Focus and direct the selling process Strategic account plans can focus on fewer entry points that lead to Integrated Capability initiatives Strategic account plans can focus on fewer entry points that lead to Integrated Capability initiatives Road map guides the goals and schedules of selling delivery Road map guides the goals and schedules of selling delivery

Licensing Management Use road maps Use road maps Prioritizes license purchases and timing in consistent terms of client value Prioritizes license purchases and timing in consistent terms of client value Dont stop at the initial Optimization gap analysis Dont stop at the initial Optimization gap analysis Push road map development Push road map development Position initial solution deployment in the context of the road map at all times Position initial solution deployment in the context of the road map at all times Use the Optimization model to pool value articulation across solution road maps Use the Optimization model to pool value articulation across solution road maps

Optimizing Your Infrastructure for Sustainability Solution Implementer Guide

AgendaAgenda Recap Discussions to Date Next Steps Solution Guidance Phase 1 Phase 2 Phase 3 Customize the Capability Requirements

Engagement Approach Audience Solution road map Solution areas Industry Horizontal Business strategy Integrated Capability Analysis > Projects, architecture, products 1. Present relevant integrated capabilities Present relevant integrated capabilities 2. Position the Integrated Capability approach Position the Integrated Capability approach 1. Present relevant integrated capabilities Present relevant integrated capabilities 2. Position the Integrated Capability approach Position the Integrated Capability approach Business executives 1. Understand business needs and priorities Understand business needs and priorities 2. Discuss range of potential solution capabilities Discuss range of potential solution capabilities 1. Understand business needs and priorities Understand business needs and priorities 2. Discuss range of potential solution capabilities Discuss range of potential solution capabilities IT executives Architects IT pro/dev executives

Recap BDM/TDM Conversation To start off this presentation, you should recap your previous discussions with the BDM and/or TDM. Do the following: Pull slides from the Business Priorities Presentation and the Capability Discussion Presentation. Pull slides from the Business Priorities Presentation and the Capability Discussion Presentation. Insert in place of the Integrated Capability Support for Priority Business Capabilities and Phase slides. Insert in place of the Integrated Capability Support for Priority Business Capabilities and Phase slides. Update with the most current view of the business priorities. Update with the most current view of the business priorities.

Integrated Capability Analysis Ensure target business capabilities cover process improvement priorities Translate business capabilities into required infrastructure capabilities Assess current infrastructure maturity Determine gaps to target infrastructure Build a road map for integrated capabilities and solution implementation Specify required architecture, technologies, and services Baseline road map for integrated capabilities

Business Priorities Guide Business Priorities Guide 1a You initially used this guide to prepare for and structure the conversation with the BDM. In this presentation, you should reference this guide to present your current understanding about the business drivers and their priorities according to the BDM. Business Priorities Guide 1b You discussed this guide with the BDM and TDM to present potential business capabilities of a solution that support their business priorities. In this presentation, use it to present the business capabilities that were the most compelling. EXAMPLE

Capability Discussion Guide This guide is a key tool for translating priority business capabilities into Optimization maturity levels. This page presents business drivers, business capabilities, and solution components. Capability Discussion Guide Map This page summarizes the Optimization mapping for the three solution phases defined by the collective set of integrated capability attributes on previous pages. Use this information to customize the target Optimization solution mapping per the clients priority business capabilities. This presentation includes guidance and a sample of how this is done. Capability Discussion Guide EXAMPLE

Business DriverPhase 1Phase 2Phase 3 REDUCE THE CARBON FOOTPRINT BY MINIMIZING THE ENVIRONMENTAL IMPACT OF TECHNOLOGY Allow workers to reduce travel by working remotely, sharing ideas, posting questions, and having general discussions via collaborative workspaces with discussion boards and blogs, secure access to email, secure IM, and standardized audio and video conferencing Promote the Energy Star program and Electronic Product Environmental Assessment Tool (EPEAT), resulting in lower equipment costs, less electrical consumption for server power and cooling, and less physical space for servers via products that are Energy Star and EPEAT compliant; optimization of the deployment and management infrastructure; and group policies for power settings and centralized control Enable organizations to remotely monitor and maintain IT resources, visualize problems, and take proactive measures to reduce site visit costs via interactive, personalized, and relevant reports Securely conduct online meetings and training, and enable workers to collaborate in real time regardless of geography to reduce office space requirements and the need for inter- office and customer-related travel via collaboration tools that support offline access to documents; integrated audio and video conferencing to provide a rich online meeting experience for internal and remote users who need secure, instant collaboration; a unified inbox with voice mail, email, and fax; and email and voice mail on a browser or mobile device Consolidate multiple workloads onto one platform and make data centers more environmentally friendly via server virtualization to provision new servers rapidly and consolidate multiple workloads onto a physical server; and management of virtual machines Streamline processes to improve tracking and control of old and outdated equipment and to help ensure correct disposal or recycling of equipment and other consumables via scorecards and dashboards within a collaborative portal platform and self-serve reporting and analysis tools Fully integrate telecommuting into the culture and business practices to reduce automobile and aircraft emissions via collaborative workspaces and portals that provide access from almost any location, presence-enabled line-of-business (LOB) applications, and software-powered voice over Internet Protocol (VoIP) Take advantage of cloud computing to shift and consolidate resources via a cloud-based platform Provision servers for application portfolio management to lower the number of servers by consolidating applications onto fewer servers via application virtualization to automate and simplify the application management life cycle and reduce regression testing Develop and distribute applications in the cloud with minimal resources on the premises via measurement through a Business Intelligence (BI)-like reporting sensor and load monitoring by rack and row; and a cloud-based platform to build new applications and use interoperable services in the cloud Proactively perform preventative maintenance and achieve other equipment improvements through automated alerts that are linked to more details about root causes, effects, and other troubleshooting data via predictive analysis and data mining to explore data, discover patterns, and drill into historical trend reports; and workflows to generate automated alerts Note to presenter: This is a template. Prune, add, and prioritize per BDM and TDM feedback. Ensure consistency with the Business Discussion Guide and the Capability Discussion Guide. Integrated Capability Support for Priority Business Capabilities

Business DriverPhase 1Phase 2Phase 3 MEASURE AND TRACK INTERNAL RESOURCES AND ENVIRONMENTAL IMPACT GOALS Pull the right information and present it to executives and reporting authorities so they can quickly see issues visually and have an idea of the overall status of operations via easyto-use wizards and advanced data visualization tools that enable insight into large amounts of historical data quickly and summarize analysis results in reports and charts that are integrated with the portal infrastructure Collaborate on and publish product design objectives, sourcing policies, packaging and transportation processes, disposal guidelines, internal models and calculation of value streams, and product carbon footprints via effective document management with workflow, collaboration, and search capabilities Allow managers to train and monitor employees to promote and evaluate remote workers effectiveness via custom Web sites and self-serve reporting and analysis tools; conferencing to support training; and social computing to support training and monitoring Provide rich visualization of resource metrics to help executives and reporting authorities rapidly identify trends and issues for better predictive analysis via interactive and cascaded scorecards and dashboards that are integrated with the portal infrastructure, to analyze and interpret data and to reveal trends and patterns Provide collaboration portals for suppliers' approvals and receiving submission requirements of carbon footprint and compliance data via portals tied to LOB systems or business applications; and authoring and publishing Web content Allow for analysis and reporting in near real time to gain visibility and insight into and control over productivity across all employees who work from home via Web-based self-serve reporting and analysis tools connected to subject- oriented data Improve alignment with business strategy by maximizing the ways resources are used via strategy-driven, enterprise-wide scorecards and enterprise project management Enable executives and reporting authorities to take proactive measures when certain trends begin to change to enable analysis and understanding of the root cause and effects, and to share details and best practices via root-cause analysis with real- time alerts that are integrated with the portal infrastructure and that link to more details to enable visualization and exploration of multi-dimensional data Share and collaborate on product, packaging, storage, and transportation improvement opportunities internally and throughout the supply chain, and in business modeling and simulation tools via automated core business processes; integration across applications to enable internal and federated access to suppliers and partners; and streamlined creation, publication, and life cycle management of Web content Define performance levels for telecommuters and measure the outcomes in real time via Web parts with KPIs and personalized performance views Assign role-based key performance indicators (KPIs) for key business metrics that can be monitored for productivity via role-based scorecards and KPIs Note to presenter: This is a template. Prune, add, and prioritize per BDM and TDM feedback. Ensure consistency with the Business Discussion Guide and the Capability Discussion Guide. Integrated Capability Support for Priority Business Capabilities

Business DriverPhase 1Phase 2Phase 3 SUPPORT CREATION, MANAGEMENT, AND MONITORING OF COMPLIANCE FRAMEWORKS Pull together relevant regulatory compliance metrics about energy consumption, carbon footprint, and greenhouse gas emissions to identify ways to fund incentives and drive participation via data mart and IT- driven reports with effective content management to integrate and capture auditable data consistently over time, to reduce risk of exposure to potential regulations, taxation, or increases in energy costs Accelerate collaboration and information exchange to share best practices and learning, to raise awareness for compliance regulations via Web-based self-serve reporting; custom Web sites and multi-threaded online discussion forums; and search technology to share learning across the organization Proactively monitor compliance metrics, triggered events, and alerts when compliance is compromised, and give prescriptive guidance about how to mitigate future risk via scorecards and dashboards to monitor compliance metrics, and custom workflows to generate alert notifications when exceptions occur NORMALIZE CORPORATE COMPLIANCE WITH EXTERNAL ENVIRONMENTAL REGULATIONS Give the compliance and audit team a consolidated view of environmental regulations, policies, and procedures to make critical information more easily available via interactive diagrams with data visualization to represent complex business data sets cleanly and clearly for compliance and auditing purposes; and content management to collect and manage information to create the consolidated views Introduce consistency into environmentally sustainable or Green initiatives by driving awareness and making processes automated, repeatable, and reliable via workflows that make processes more prescriptive and repeatable, and assure that the same steps are carried out each time and are shared across the organization Enable compliance awareness and adoption while monitoring compliance and generating alerts to be aware of every non-compliance issue via custom workflows that use external business rules and generate alert notifications when exceptions occur, and dissemination of policies, practices and compliance status; and search technology to support awareness (discoverability of information) Enable business stakeholders to design, interact with, monitor, innovate, and automate compliance processes and drive collaboration across the organization via workflows that are integrated into custom line-of-business applications with near- real-time tracking of in-process workflows Provide advanced data visualization to make it easier for users to understand and respond to new compliance requirements via scorecards and dashboards that include information relevant to emerging business and technological compliance initiatives, including energy conservation programs or conservation goals Optimize compliance processes by managing initiatives, monitoring risks, and delivering alerts to appropriate people to raise environmental awareness via custom workflows that use external business rules and generate alert notifications when exceptions occur Note to presenter: This is a template. Prune, add, and prioritize per BDM and TDM feedback. Ensure consistency with the Business Discussion Guide and the Capability Discussion Guide. Integrated Capability Support for Priority Business Capabilities

Business DriverPhase 1Phase 2Phase 3 RESPOND TO CONSUMER EXPECTATIONS THAT INDUSTRIES TAKE A HOLISTIC APPROACH TO SUSTAINING THE ENVIRONMENT Hire and retain next-generation workers by providing a virtual office working environment that has optimized and secure access to critical applications, documents, and data via a virtual private network (VPN), offline and online access to email, collaborative workspaces, secure IM, standardized audio/video conferencing, and the ability to search within content repositories Increase customer awareness of the "Green code of conduct" the organization enforces in its core operations such as e-commerce, telecommuting, and other activities via custom Web sites and multi-threaded online discussion forums; and Web content management to build awareness by enabling a controlled and broad set of users to contribute and share content Standardize the methodology for collection and assessment of data about energy consumption, carbon footprint, and greenhouse gas emissions to identify areas for improvement to the strategy to include Green technologies via a data mart to integrate and store data related to energy consumption; and reporting and search to collect and assess carbon footprint and greenhouse gas emissions data Promote sustainable practices, environmentally preferable offerings, and ecologically efficient strategies to raise customer awareness of corporate involvement in Green initiatives via custom Web sites and multi-threaded online discussion forums and with Web content management Provide remote workers with the ability to communicate in real time with peers and customers even while on the go via comprehensive pre-authentication; authorization services and single sign on; VPN-based full network access; collaboration tools that support offline access to documents; integrated audio and video conferencing; a unified inbox with voice mail, email, and fax; and email and voice mail on a browser or mobile device Strengthen the organization's Web presence by branding products and services with specific environmentally friendly attributes such as recyclable or biodegradable, or by establishing measurable sustainability baselines and improvements via custom Web sites with content that supports environmentally friendly branding; and integrated rich media capabilities and reporting on KPIs Implement environmentally sustainable business policies and practices to align Green initiatives with the brand image via collaboration and user-driven reporting Provide customers the ability to share ideas, give feedback, and suggest improvements to sustainable offerings, including products and services, to keep customers engaged via social computing technologies such as blogs and wikis to share views and opinions, IT-driven reports, and authoring and publishing Web content Update the infrastructure for next-generation workers by using the cost-savings gained by enabling remote workers via application virtualization for automated application distribution, collaborative workspaces and portals that provide access from almost any location, presence-enabled LOB applications, and software-powered VoIP Safeguard information when workers access sensitive data from remote locations via rights management and information protection Collect customer feedback and suggestions for improvement to the organization's environmental initiatives via custom Web sites that have multi-threaded online discussion forums; social computing technologies such as blogs, wikis, and other people-centric venues that support communication among people with common interests; and streamlined creation, publication, and life cycle management of Web content Analyze sustainability performance data, plans, and targets to increase performance transparency and mitigate risk via predictive reports linked to an environmental sustainability dashboard that tracks and displays effects of these policies and practices Measure and report on metrics related to Green initiatives and identify opportunities to stimulate more sustainable processes to improve customer relationships via reports, scorecards, and dashboards to analyze, monitor, and plan environmental sustainability initiatives; and streamlined creation, publication, and life cycle management of Web content Note to presenter: This is a template. Prune, add, and prioritize per BDM and TDM feedback. Ensure consistency with the Business Discussion Guide and the Capability Discussion Guide. Integrated Capability Support for Priority Business Capabilities

Business DriverPhase 1Phase 2Phase 3 PARTICIPATE IN BUSINESS OPPORTUNITIES THAT SUSTAIN THE ENVIRONMENT Collect employee feedback and knowledge, share best practices, and learn from each other to protect and sustain the environment via a centralized knowledge base and content-centric social computing Improve access to key operational and resource data across the organization to identify the regulatory, physical, and general risks that climate change poses to the business via a data mart with heterogeneous data support to access data that is shared throughout the organization; desktop analysis; and a collaboration infrastructure and search technology to improve access to data Easily tap into information about carbon position, footprint, and liability stored in disparate data systems and develop key process indicators to quantify metrics for managing carbon certificate inventory via a data mart to integrate and store data about to carbon use; scorecards with KPIs for managing the carbon certificate inventory; and a collaborative workspace and portals to help workers manage and disseminate relevant information Make the knowledge base and portal infrastructure available to more people within and outside the organization to improve collaboration via integration of the knowledge base with collaborative workspaces and the portal infrastructure, and forms-driven workflows to route ideas Provide the ability to analyze metrics related to energy usage, carbon emissions, water inefficiencies, and greenhouse gas emissions to make informed risk assessments via scorecards and dashboards to seamlessly analyze off-target KPIs Enable workers to monitor key performance indicators that are linked to various systems to help initiate processes such as carbon trading via balanced scorecards that are integrated with the portal infrastructure and that have defined KPIs that draw data from data warehouse, and dashboard content that is optimized for the Web Provide social computing capabilities within and across the enterprise, including suppliers and customers, to collect feedback and gather suggestions for improvement via social computing technologies such as blogs and wikis to share views and opinions, and subscriptions to external newsfeeds to learn about new developments Enable ongoing optimization and alignment of processes with corporate sustainability guidelines by analyzing the carbon footprint and environmental impact of suppliers to maintain a resilient and sustainable supply chain via strategy-driven enterprise-wide scorecards to monitor and analyze KPIs in real time Enable real-time availability of operational information across the organization and provide the ability to compare data with competitors and analyze trends via a centralized and managed data warehouse that helps ensure real-time availability of operational information; and reporting and analysis to identify trends, patterns, and opportunities Note to presenter: This is a template. Prune, add, and prioritize per BDM and TDM feedback. Ensure consistency with the Business Discussion Guide and the Capability Discussion Guide. Integrated Capability Support for Priority Business Capabilities

Agenda Recap Discussions to Date Next Steps Solution Guidance Phase 1 Phase 2 Phase 3 Customize the Capability Requirements

MEASURE AND TRACK INTERNAL RESOURCES AND ENVIRONMENTAL IMPACT GOALS SUPPORT CREATION, MANAGEMENT, AND MONITORING OF COMPLIANCE FRAMEWORKS NORMALIZE CORPORATE COMPLIANCE WITH EXTERNAL ENVIRONMENTAL REGULATIONS RESPOND TO CONSUMER EXPECTATIONS THAT INDUSTRIES TAKE A HOLISTIC APPROACH TO SUSTAINING THE ENVIRONMENT PARTICIPATE IN BUSINESS OPPORTUNITIES THAT SUSTAIN THE ENVIRONMENT REDUCE THE CARBON FOOTPRINT BY MINIMIZING THE ENVIRONMENTAL IMPACT OF TECHNOLOGY Sophistication of the Solution Phase 1 Provides basic support for the most critical elements of the business driver Phase 2 Provides adequate, typical support for critical and priority elements of the business driver Phase 3 Provides thorough, streamlined support for the business driver that enables differentiated levels of performance

Solution Guidance CONCEPTUAL ARCHITECTURE MAPPING PHASE DEFINITION TECHNOLOGIES LOGICAL ARCHITECTURE CONCEPTUAL ARCHITECTURE MAPPING PHASE DEFINITION TECHNOLOGIES LOGICAL ARCHITECTURE Phase Definition For each business driver, list the business challenges, solution features, and business benefits for this solution phase. Use this information and the Integrated Capability Support for Priority Business Capabilities slides to structure the conversation with IT professional(s) for capturing, refining, and baselining business problems and solution functionality priorities. Mapping The Optimization mapping indicates the maturity level required for each capability to fully support the features specified in this solution phase. Use the mapping as a starting point to determine appropriate maturity levels for the solution. After mapping the solution, assess the gap between the current and desired infrastructure to: Understand the scope and sequencing of work required Organize a deployment road map Technologies Use the results of the Optimization mapping to determine the technologies required for the features and supporting capabilities specified in this solution phase. Conceptual Architecture Use this high-level, use case diagram to provide the black box definition of this solution phase. Customize to your solution definition during the integrated capability analysis. Logical Architecture Use this logical, component-level architecture view to show all software components and how they interact to support this solution phase. Tailor to fit your particular solution definition during the integrated capability analysis. Note: Physical architecture is covered in the Architecture Guide also used during the integrated capability analysis.

AgendaAgenda Recap Discussions to Date Next Steps Solution Guidance Phase 1 Phase 1 Phase 2 Phase 2 Phase 3 Phase 3 Customize the Capability Requirements

Phase 1 CONCEPTUAL ARCHITECTURE TECHNOLOGIES LOGICAL ARCHITECTURE MAPPING PHASE DEFINITION Business Driver Needs Business Capabilities REDUCE THE CARBON FOOTPRINT BY MINIMIZING THE ENVIRONMENTAL IMPACT OF TECHNOLOGY Establish and support a secure and continuous work environment to reduce environmental impact related to travel and commuting Make data centers more environmentally friendly Manage utilization of distributed IT resources such as laptops, printers, and other devices Allow workers to reduce travel by working remotely, sharing ideas, posting questions, and having general discussions Promote the Energy Star program and Electronic Product Environmental Assessment Tool (EPEAT), resulting in lower equipment costs, less electrical consumption for server power and cooling, and less physical space for servers Enable organizations to remotely monitor and maintain IT resources, visualize problems, and take proactive measures to reduce site visit costs MEASURE AND TRACK INTERNAL RESOURCES AND ENVIRONMENTAL IMPACT GOALS Establish resource utility baselines and the means to measure and report improvements Empower customers to make ecologically friendly choices based on the reported environmental impact of products Track and measure the impact of teleworking Pull the right information and present it to executives and reporting authorities so they can quickly see issues visually and have an idea of the overall status of operations Collaborate on and publish product design objectives, sourcing policies, packaging and transportation processes, disposal guidelines, internal models and calculation of value streams, and product carbon footprints Allow managers to train and monitor employees to promote and evaluate remote workers effectiveness SUPPORT CREATION, MANAGEMENT, AND MONITORING OF COMPLIANCE FRAMEWORKS Give businesses incentives to comply with regulations, reduce carbon, save energy, and have workers commute less frequently Pull together relevant regulatory compliance metrics about energy consumption, carbon footprint, and greenhouse gas emissions to identify ways to fund incentives and drive participation NORMALIZE CORPORATE COMPLIANCE WITH EXTERNAL ENVIRONMENTAL REGULATIONS Ensure that organizations are informed and complying with environmental sustainability regulations Define and convert to environmentally sustainable or Green processes that are agile and adaptable to future regulations Give the compliance and audit team a consolidated view of environmental regulations, policies, and procedures to make critical information more easily available Introduce consistency into environmentally sustainable or Green initiatives by driving awareness and making processes automated, repeatable, and reliable

Phase 1 CONCEPTUAL ARCHITECTURE TECHNOLOGIES LOGICAL ARCHITECTURE MAPPING PHASE DEFINITION Business Driver Needs Business Capabilities RESPOND TO CONSUMER EXPECTATIONS THAT INDUSTRIES TAKE A HOLISTIC APPROACH TO SUSTAINING THE ENVIRONMENT Attract, hire, and retain workers in virtual workplaces Improve the organization's image related to corporate social responsibility (CSR) by supporting measurable improvements in environmental sustainability and Green initiatives Include Green technologies as a strategy that complements brand image Empower customers by providing incentives to be more environmentally aware and choose sustainable offerings Hire and retain next-generation workers by providing a virtual office working environment that has optimized and secure access to critical applications, documents, and data Increase customer awareness of the "Green code of conduct" the organization enforces in its core operations such as e-commerce, telecommuting, and other activities Standardize the methodology for collection and assessment of data about energy consumption, carbon footprint, and greenhouse gas emissions to identify areas for improvement to the strategy to include Green technologies Promote sustainable practices, environmentally preferable offerings, and ecologically efficient strategies to raise customer awareness of corporate involvement in Green initiatives PARTICIPATE IN BUSINESS OPPORTUNITIES THAT SUSTAIN THE ENVIRONMENT Capturing the power and passion of employees to learn, share, and re- evaluate opportunities to sustain the environment, so the organization can implement opportunities that have the highest potential for impact and profit first Address the risk of climate change for the business, supply chain, and target markets Establish a carbon trading platform to plan and manage the carbon certificate inventory Collect employee feedback and knowledge, share best practices, and learn from each other to protect and sustain the environment Improve access to key operational and resource data across the organization to identify the regulatory, physical, and general risks that climate change poses to the business Easily tap into information about carbon position, footprint, and liability stored in disparate data systems and develop key process indicators to quantify metrics for managing carbon certificate inventory

MAPPING CONCEPTUAL ARCHITECTURE TECHNOLOGIES LOGICAL ARCHITECTURE PHASE DEFINITION Phase 1

Technology Guidance Client Technologies Microsoft Office Microsoft Office Outlook 2007 / Microsoft Outlook 2010, Microsoft Office Word 2007 / Microsoft Word 2010, Microsoft Office Excel 2007 / Microsoft Excel 2010, Microsoft Office PowerPoint 2007/ Microsoft PowerPoint 2010 Microsoft Office InfoPath 2007 / InfoPath 2010 Microsoft Office Visio 2007 / Microsoft Visio 2010 Microsoft Office Groove 2007 / Microsoft SharePoint Workspace 2010 Microsoft Office SharePoint Designer 2007 / SharePoint Designer 2010 Microsoft Windows Mobile 6.1 / 6.5 Microsoft Office Mobile 2010 Windows Phone 7 Microsoft Office Web Apps Microsoft Forefront Endpoint Protection 2010 / 2012 Windows Vista Windows 7 Enterprise Microsoft Office Communicator 2007 R2 / Lync 2010 Microsoft Office Live Meeting 2007 Server Technologies Server Technologies Microsoft Office SharePoint Server 2007 / Microsoft SharePoint Server 2010 Microsoft SharePoint Online Microsoft Exchange Server 2007 / 2010 Microsoft Exchange Hosted Services Microsoft Exchange Online Microsoft Office Communications Server 2007 R2 / Lync Server 2010 Microsoft Office Communications Online / Lync Online Microsoft SQL Server 2008 / 2008 R2 Microsoft Server Security Microsoft Forefront Security for SharePoint / Microsoft Forefront Protection 2010 for SharePoint Microsoft Forefront Security for Exchange Server / Microsoft Forefront Protection 2010 for Exchange Server Microsoft Forefront Security for Office Communications Server Microsoft Internet Security and Acceleration Server 2006 / Microsoft Forefront Threat Management Gateway 2010 Microsoft Intelligent Application Gateway 2007 / Microsoft Forefront Unified Access Gateway 2010 Windows Server 2008 / 2008 R2 Windows Server Update Services 3.0 / 2.0 Microsoft System Center Microsoft System Center Operations Manager 2007 R2 / 2012 Microsoft System Center Data Protection Manager 2010 / 2012 Microsoft System Center Configuration Manager 2007 R3 / 2012 Microsoft System Center Virtual Machine Manager 2008 R2 / 2012 Microsoft System Center Service Manager 2010 / 2012 Opalis / System Center Orchestrator 2012 Windows Storage Server 2008 / 2008 R2 Windows Azure Platform Windows Azure SQL Azure Microsoft Hyper-V Server 2008 / 2008 R2 Microsoft Virtual Desktop Infrastructure Suite Microsoft Deployment Toolkit 2008 / 2010 Windows Automated Installation Kit Microsoft BizTalk Server 2009 / 2010 Microsoft Operations Framework 4.0 Development Tools Microsoft.NET Framework 4.0 Microsoft Visual Studio Team System 2008 / 2010 Microsoft Silverlight 4 / 5 Microsoft Expression Studio 3 / 4 Tools Microsoft Application Compatibility Toolkit 5.0 / 5.5 Microsoft Assessment and Planning Toolkit 4.0 / 5.0 Microsoft Security Assessment Tool Category Products Microsoft Dynamics AX 2009/2012

TECHNOLOGIES CONCEPTUAL ARCHITECTURE LOGICAL ARCHITECTURE MAPPING PHASE DEFINITION TECHNOLOGIES Phase 1

CONCEPTUAL ARCHITECTURE Phase 1 MAPPING TECHNOLOGIES LOGICAL ARCHITECTURE PHASE DEFINITION CONCEPTUAL ARCHITECTURE

Phase 1 LOGICAL ARCHITECTURE CONCEPTUAL ARCHITECTURE TECHNOLOGIES MAPPING PHASE DEFINITION LOGICAL ARCHITECTURE

CONCEPTUAL ARCHITECTURE TECHNOLOGIES LOGICAL ARCHITECTURE MAPPING PHASE DEFINITION Phase 2 Business Driver Needs Business Capabilities REDUCE THE CARBON FOOTPRINT BY MINIMIZING THE ENVIRONMENTAL IMPACT OF TECHNOLOGY Establish and support a secure and continuous work environment to reduce environmental impact related to travel and commuting Make data centers more environmentally friendly Manage utilization of distributed IT resources such as laptops, printers, and other devices Securely conduct online meetings and training, and enable workers to collaborate in real time regardless of geography to reduce office space requirements and the need for inter-office and customer-related travel Consolidate multiple workloads onto one platform and make data centers more environmentally friendly Streamline processes to improve tracking and control of old and outdated equipment and to help ensure correct disposal or recycling of equipment and other consumables MEASURE AND TRACK INTERNAL RESOURCES AND ENVIRONMENTAL IMPACT GOALS Establish resource utility baselines and the means to measure and report improvements Empower customers to make ecologically friendly choices based on the reported environmental impact of products Track and measure the impact of teleworking Provide rich visualization of resource metrics to help executives and reporting authorities rapidly identify trends and issues for better predictive analysis Provide collaboration portals for suppliers' approvals and receiving submission requirements of carbon footprint and compliance data Allow for analysis and reporting in near real time to gain visibility and insight into and control over productivity across all employees who work from home Improve alignment with business strategy by maximizing the ways resources are used SUPPORT CREATION, MANAGEMENT, AND MONITORING OF COMPLIANCE FRAMEWORKS Give businesses incentives to comply with regulations, reduce carbon, save energy, and have workers commute less frequently Accelerate collaboration and information exchange to share best practices and learning, to raise awareness for compliance regulations NORMALIZE CORPORATE COMPLIANCE WITH EXTERNAL ENVIRONMENTAL REGULATIONS Ensure that organizations are informed and complying with environmental sustainability regulations Define and convert to environmentally sustainable or Green processes that are agile and adaptable to future regulations Enable compliance awareness and adoption while monitoring compliance and generating alerts to be aware of every non-compliance issue Enable business stakeholders to design, interact with, monitor, innovate, and automate compliance processes and drive collaboration across the organization

CONCEPTUAL ARCHITECTURE TECHNOLOGIES LOGICAL ARCHITECTURE MAPPING PHASE DEFINITION Phase 2 Business Driver Needs Business Capabilities RESPOND TO CONSUMER EXPECTATIONS THAT INDUSTRIES TAKE A HOLISTIC APPROACH TO SUSTAINING THE ENVIRONMENT Attract, hire, and retain workers in virtual workplaces Improve the organization's image related to corporate social responsibility (CSR) by supporting measurable improvements in environmental sustainability and Green initiatives Include Green technologies as a strategy that complements brand image Empower customers by providing incentives to be more environmentally aware and choose sustainable offerings Provide remote workers with the ability to communicate in real time with peers and customers even while on the go Strengthen the organization's Web presence by branding products and services with specific environmentally friendly attributes such as recyclable or biodegradable, or by establishing measurable sustainability baselines and improvements Implement environmentally sustainable business policies and practices to align Green initiatives with the brand image Provide customers the ability to share ideas, give feedback, and suggest improvements to sustainable offerings, including products and services, to keep customers engaged PARTICIPATE IN BUSINESS OPPORTUNITIES THAT SUSTAIN THE ENVIRONMENT Capturing the power and passion of employees to learn, share, and re- evaluate opportunities to sustain the environment, so the organization can implement opportunities that have the highest potential for impact and profit first Address the risk of climate change for the business, supply chain, and target markets Establish a carbon trading platform to plan and manage the carbon certificate inventory Make the knowledge base and portal infrastructure available to more people within and outside the organization to improve collaboration Provide the ability to analyze metrics related to energy usage, carbon emissions, water inefficiencies, and greenhouse gas emissions to make informed risk assessments Enable workers to monitor key performance indicators that are linked to various systems to help initiate processes such as carbon trading

Technology Guidance Client Technologies Microsoft Office Microsoft Office Outlook 2007 / Microsoft Outlook 2010, Microsoft Office Word 2007 / Microsoft Word 2010, Microsoft Office Excel 2007 / Microsoft Excel 2010, Microsoft Office PowerPoint 2007/ Microsoft PowerPoint 2010 Microsoft Office InfoPath 2007 / InfoPath 2010 Microsoft Office Visio 2007 / Microsoft Visio 2010 Microsoft Office Groove 2007 / Microsoft SharePoint Workspace 2010 Microsoft Office SharePoint Designer 2007 / SharePoint Designer 2010 Microsoft Office Project 2007 / Microsoft Project 2010 Microsoft Windows Mobile 6.1 / 6.5 Microsoft Office Mobile 2010 Windows Embedded Device Manager 2011 Windows Phone 7 Microsoft Office Web Apps Microsoft Forefront Endpoint Protection 2010 / 2012 Windows Vista Windows 7 Enterprise Microsoft Office Communicator 2007 R2 / Lync 2010 Microsoft Office Communicator Mobile 2007 R2 Microsoft Office Communicator Web Access 2007 R2 Microsoft Office Live Meeting 2007 Server Technologies Server Technologies Microsoft Office SharePoint Server 2007 / Microsoft SharePoint Server 2010 Microsoft FAST Search Server 2010 for SharePoint Microsoft SharePoint Online Microsoft Exchange Server 2007 / 2010 Microsoft Exchange Hosted Services Microsoft Exchange Online Microsoft Office Communications Server 2007 R2 / Lync Server 2010 Microsoft Office Communications Online / Lync Online Microsoft SQL Server 2008 / 2008 R2 Microsoft Server Security Microsoft Forefront Security for SharePoint / Microsoft Forefront Protection 2010 for SharePoint Microsoft Forefront Security for Exchange Server / Microsoft Forefront Protection 2010 for Exchange Server Microsoft Forefront Security for Office Communications Server Microsoft Internet Security and Acceleration Server 2006 / Microsoft Forefront Threat Management Gateway 2010 Microsoft Intelligent Application Gateway 2007 / Microsoft Forefront Unified Access Gateway 2010 Microsoft Identity Lifecycle Manager 2007 / Microsoft Forefront Identity Manager 2010 Windows Server 2008 / 2008 R2 Windows Server Update Services 2.0 / 3.0 Microsoft System Center Microsoft System Center Operations Manager 2007 R2 / 2012 Microsoft System Center Data Protection Manager 2010 / 2012 Microsoft System Center Configuration Manager 2007 R3 / 2012 Microsoft System Center Mobile Device Manager 2008 Microsoft System Center Virtual Machine Manager 2008 R2 / 2012 Microsoft System Center Virtual Machine Manager Self Service Portal 2.0 Microsoft System Center Service Manager 2010 / 2012 Opalis / System Center Orchestrator 2012 Windows Storage Server 2008 / 2008 R2 Windows Azure Platform Windows Azure SQL Azure Windows Server AppFabric Microsoft Application Virtualization 4.5 / 4.6 Microsoft Hyper-V Server 2008 / 2008 R2 Microsoft Virtual Desktop Infrastructure Suite Microsoft Office Project Server 2007 / Microsoft Project Server 2010 Microsoft Office Project Portfolio Server 2007 Microsoft Deployment Toolkit 2008 / 2010 Windows Automated Installation Kit Microsoft BizTalk Server 2009 / 2010 Microsoft Operations Framework 4.0 Development Tools Microsoft.NET Framework 4.0 Microsoft Visual Studio Team System 2008 / 2010 Microsoft Silverlight 4 / 5 Microsoft Expression Studio 3 / 4 Tools Microsoft Application Compatibility Toolkit 5.0 / 5.5 Microsoft Assessment and Planning Toolkit 4.0 / 5.0 Microsoft Security Assessment Tool Microsoft User State Migration Tool 3.0 / 4.0 Category Products Microsoft Dynamics AX

TECHNOLOGIES CONCEPTUAL ARCHITECTURE LOGICAL ARCHITECTURE MAPPING PHASE DEFINITION TECHNOLOGIES Phase 2 Category Products Business Driver Category Product REDUCE THE CARBON FOOTPRINT BY MINIMIZING THE ENVIRONMENTAL IMPACT OF TECHNOLOGY None MEASURE AND TRACK INTERNAL RESOURCES AND ENVIRONMENTAL IMPACT GOALS None SUPPORT CREATION, MANAGEMENT, AND MONITORING OF COMPLIANCE FRAMEWORKS None NORMALIZE CORPORATE COMPLIANCE WITH EXTERNAL ENVIRONMENTAL REGULATIONS None RESPOND TO CONSUMER EXPECTATIONS THAT INDUSTRIES TAKE A HOLISTIC APPROACH TO SUSTAINING THE ENVIRONMENT Microsoft Dynamics AX 2009/2012: Use collaboration tools to share and discuss environmentally friendly products, packaging, storage, and transportation improvements to reduce the carbon footprint PARTICIPATE IN BUSINESS OPPORTUNITIES THAT SUSTAIN THE ENVIRONMENT Dynamics AX 2009/2012: Use collaboration tools to share and discuss environmentally friendly products, packaging, storage, and transportation improvements to reduce the carbon footprint

CONCEPTUAL ARCHITECTURE MAPPING TECHNOLOGIES LOGICAL ARCHITECTURE PHASE DEFINITION CONCEPTUAL ARCHITECTURE Phase 2

LOGICAL ARCHITECTURE CONCEPTUAL ARCHITECTURE TECHNOLOGIES MAPPING PHASE DEFINITION LOGICAL ARCHITECTURE Phase 2

CONCEPTUAL ARCHITECTURE TECHNOLOGIES LOGICAL ARCHITECTURE MAPPING PHASE DEFINITION Phase 3 Business Driver Needs Business Capabilities REDUCE THE CARBON FOOTPRINT BY MINIMIZING THE ENVIRONMENTAL IMPACT OF TECHNOLOGY Establish and support a secure and continuous work environment to reduce environmental impact related to travel and commuting Make data centers more environmentally friendly Manage utilization of distributed IT resources such as laptops, printers, and other devices Fully integrate telecommuting into the culture and business practices to reduce automobile and aircraft emissions Take advantage of cloud computing to shift and consolidate resources Provision servers for application portfolio management to lower the number of servers by consolidating applications onto fewer servers Develop and distribute applications in the cloud with minimal resources on the premises Proactively perform preventative maintenance and achieve other equipment improvements through automated alerts that are linked to more details about root causes, effects, and other troubleshooting data MEASURE AND TRACK INTERNAL RESOURCES AND ENVIRONMENTAL IMPACT GOALS Establish resource utility baselines and the means to measure and report improvements Empower customers to make ecologically friendly choices based on the reported environmental impact of products Track and measure the impact of teleworking Enable executives and reporting authorities to take proactive measures when certain trends begin to change to enable analysis and understanding of the root cause and effects, and to share details and best practices Share and collaborate on product, packaging, storage, and transportation improvement opportunities internally and throughout the supply chain, and in business modeling and simulation tools Define performance levels for telecommuters and measure the outcomes in real time Assign role-based key performance indicators (KPIs) for key business metrics that can be monitored for productivity SUPPORT CREATION, MANAGEMENT, AND MONITORING OF COMPLIANCE FRAMEWORKS Give businesses incentives to comply with regulations, reduce carbon, save energy, and have workers commute less frequently Proactively monitor compliance metrics, triggered events, and alerts when compliance is compromised, and give prescriptive guidance about how to mitigate future risk

CONCEPTUAL ARCHITECTURE TECHNOLOGIES LOGICAL ARCHITECTURE MAPPING PHASE DEFINITION Phase 3 Business Driver Needs Business Capabilities NORMALIZE CORPORATE COMPLIANCE WITH EXTERNAL ENVIRONMENTAL REGULATIONS Ensure that organizations are informed and complying with environmental sustainability regulations Define and convert to environmentally sustainable or Green processes that are agile and adaptable to future regulations Provide advanced data visualization to make it easier for users to understand and respond to new compliance requirements Optimize compliance processes by managing initiatives, monitoring risks, and delivering alerts to appropriate people to raise environmental awareness RESPOND TO CONSUMER EXPECTATIONS THAT INDUSTRIES TAKE A HOLISTIC APPROACH TO SUSTAINING THE ENVIRONMENT Establish and support a secure and continuous work environment to reduce environmental impact related to travel and commuting Make data centers more environmentally friendly Manage utilization of distributed IT resources such as laptops, printers, and other devices Update the infrastructure for next-generation workers by using the cost-savings gained by enabling remote workers Safeguard information when workers access sensitive data from remote locations Collect customer feedback and suggestions for improvement to the organization's environmental initiatives Analyze sustainability performance data, plans, and targets to increase performance transparency and mitigate risk Measure and report on metrics related to Green initiatives and identify opportunities to stimulate more sustainable processes to improve customer relationships PARTICIPATE IN BUSINESS OPPORTUNITIES THAT SUSTAIN THE ENVIRONMENT Establish resource utility baselines and the means to measure and report improvements Empower customers to make ecologically friendly choices based on the reported environmental impact of products Track and measure the impact of teleworking Provide social computing capabilities within and across the enterprise, including suppliers and customers, to collect feedback and gather suggestions for improvement Enable ongoing optimization and alignment of processes with corporate sustainability guidelines by analyzing the carbon footprint and environmental impact of suppliers to maintain a resilient and sustainable supply chain Enable real-time availability of operational information across the organization and provide the ability to compare data with competitors and analyze trends

Technology Guidance Client Technologies Microsoft Office Microsoft Office Outlook 2007 / Microsoft Outlook 2010, Microsoft Office Word 2007 / Microsoft Word 2010, Microsoft Office Excel 2007 / Microsoft Excel 2010, Microsoft Office PowerPoint 2007/ Microsoft PowerPoint 2010 Microsoft Office InfoPath 2007 / InfoPath 2010 Microsoft Office Visio 2007 / Microsoft Visio 2010 Microsoft Office Groove 2007 / Microsoft SharePoint Workspace 2010 Microsoft Office SharePoint Designer 2007 / SharePoint Designer 2010 Microsoft Office Project 2007 / Microsoft Project 2010 Microsoft Windows Mobile 6.1 / 6.5 Microsoft Office Mobile 2010 Windows Embedded Device Manager 2011 Windows Phone 7 Microsoft Office Web Apps Microsoft Forefront Endpoint Protection 2010 / 2012 Windows Vista Windows 7 Enterprise Microsoft Office Communicator 2007 R2 / Lync 2010 Microsoft Office Communicator Mobile 2007 R2 Microsoft Office Communicator Web Access 2007 R2 Microsoft Office Live Meeting 2007 Server Technologies Server Technologies Microsoft Office SharePoint Server 2007 / Microsoft SharePoint Server 2010 Microsoft FAST Search Server 2010 for SharePoint Microsoft SharePoint Online Microsoft Exchange Server 2007 / 2010 Microsoft Exchange Hosted Services Microsoft Exchange Online Microsoft Office Communications Server 2007 R2 / Lync Server 2010 Microsoft Office Communications Online / Lync Online Microsoft SQL Server 2008 / 2008 R2 Microsoft Server Security Microsoft Forefront Security for SharePoint / Microsoft Forefront Protection 2010 for SharePoint Microsoft Forefront Security for Exchange Server / Microsoft Forefront Protection 2010 for Exchange Server Microsoft Forefront Security for Office Communications Server Microsoft Forefront Server Security Management Console Microsoft Internet Security and Acceleration Server 2006 / Microsoft Forefront Threat Management Gateway 2010 Microsoft Intelligent Application Gateway 2007 / Microsoft Forefront Unified Access Gateway 2010 Microsoft Identity Lifecycle Manager 2007 / Microsoft Forefront Identity Manager 2010 Windows Server 2008 / 2008 R2 Windows Server Update Services 2.0 / 3.0 Microsoft System Center Microsoft System Center Operations Manager 2007 R2 / 2012 Microsoft System Center Data Protection Manager 2010 / 2012 Microsoft System Center Configuration Manager 2007 R3 / 2012 Microsoft System Center Mobile Device Manager 2008 Microsoft System Center Virtual Machine Manager 2008 R2 / 2012 System Center Virtual Machine Manager Self Service Portal 2.0 Microsoft System Center Service Manager 2010 / 2012 Opalis / System Center Orchestrator 2012 Windows Storage Server 2008 / 2008 R2 Windows Azure Platform Windows Azure SQL Azure Windows Server AppFabric Microsoft Application Virtualization 4.5 / 4.6 Microsoft Hyper-V Server 2008 / 2008 R2 Microsoft Virtual Desktop Infrastructure Suite Microsoft Office Project Server 2007 / Microsoft Project Server 2010 Microsoft Office Project Portfolio Server 2007 Microsoft Deployment Toolkit 2008 / 2010 Windows Automated Installation Kit Microsoft BizTalk Server 2009 / 2010 Microsoft Operations Framework 4.0 Development Tools Microsoft.NET Framework 4.0 Microsoft Visual Studio Team System 2008 / 2010 Microsoft Silverlight 4 / 5 Microsoft Expression Studio 3 / 4 Tools Microsoft Application Compatibility Toolkit 5.0 / 5.5 Microsoft Assessment and Planning Toolkit 4.0 / 5.0 Microsoft Security Assessment Tool Microsoft User State Migration Tool 3.0 / 4.0 Category Products Microsoft Dynamics AX 2009/2012 Bing Maps

TECHNOLOGIES CONCEPTUAL ARCHITECTURE LOGICAL ARCHITECTURE MAPPING PHASE DEFINITION TECHNOLOGIES Phase 3 Category Products Business Driver Category Product REDUCE THE CARBON FOOTPRINT BY MINIMIZING THE ENVIRONMENTAL IMPACT OF TECHNOLOGY Dynamics AX 2009/2012: Connect environmental sustainability dashboards to historical data and use analysis tools to evaluate performance data, plans, and targets MEASURE AND TRACK INTERNAL RESOURCES AND ENVIRONMENTAL IMPACT GOALS Dynamics AX 2009/2012: Connect environmental sustainability dashboards to historical data and use analysis tools to evaluate performance data, plans, and targets SUPPORT CREATION, MANAGEMENT, AND MONITORING OF COMPLIANCE FRAMEWORKS None NORMALIZE CORPORATE COMPLIANCE WITH EXTERNAL ENVIRONMENTAL REGULATIONS Dynamics AX 2009/2012: Connect environmental sustainability dashboards to historical data and use analysis tools to evaluate performance data, plans, and targets Microsoft Bing Maps: Integrate services for a dynamic online experience via maps and geospatial images to report environmental quality issues and status RESPOND TO CONSUMER EXPECTATIONS THAT INDUSTRIES TAKE A HOLISTIC APPROACH TO SUSTAINING THE ENVIRONMENT Dynamics AX 2009/2012: Connect environmental sustainability dashboards to historical data and use analysis tools to evaluate performance data, plans, and targets PARTICIPATE IN BUSINESS OPPORTUNITIES THAT SUSTAIN THE ENVIRONMENT Dynamics AX 2009/2012: Connect environmental sustainability dashboards to historical data and use analysis tools to evaluate performance data, plans, and targets

CONCEPTUAL ARCHITECTURE MAPPING TECHNOLOGIES LOGICAL ARCHITECTURE PHASE DEFINITION CONCEPTUAL ARCHITECTURE Phase 3

LOGICAL ARCHITECTURE CONCEPTUAL ARCHITECTURE TECHNOLOGIES MAPPING PHASE DEFINITION LOGICAL ARCHITECTURE Phase 3

Identify your top-priority business drivers Identify the business capabilities in the Capability Discussion Guide that match your priorities (see below) Choose the phase (Phase 1, Phase 2, or Phase 3) that corresponds to your priorities Add, remove, or adjust capabilities Example: Steps to Customize the Solution Customize the pre-defined solutions (Phase 1, Phase 2, or Phase 3) by doing the following: Understand your priorities Choose a starting point Adjust the mapping

Example: Customized Solution Requirements

Example: Tips to Customize the Solution Server Security helps protect and secure the server infrastructure at the data center from viruses, spam, malware, and other intrusions. Networking helps manage the network and related configurations to ensure optimal utilization of network resources and business continuity. Consider using an alternate maturity level that corresponds to your requirements Identify, document, and discuss how a capability may be relevant Keep a capability if you are unsure whether you need it

Engagement Approach Audience Solution road map Solution areas Industry Horizontal Business strategy Integrated Capability Analysis > Projects, architecture, products 1. Present relevant integrated capabilities Present relevant integrated capabilities 2. Position the Integrated Capability approach Position the Integrated Capability approach 1. Present relevant integrated capabilities Present relevant integrated capabilities 2. Position the Integrated Capability approach Position the Integrated Capability approach Business executives 1. Understand business needs and priorities Understand business needs and priorities 2. Discuss range of potential solution capabilities Discuss range of potential solution capabilities 1. Understand business needs and priorities Understand business needs and priorities 2. Discuss range of potential solution capabilities Discuss range of potential solution capabilities IT executives Architects IT pro/dev executives

2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Documents

Presenter Microsoft SSP or TS Audience IT professionals (Business Analysts, Solution Architects, Platform Architects, Infrastructure Architects, IT Infrastructure