Presenter: Albert Gillings, PE MBADesignation: Operations Officer – Civil EngineerDate: December 3 2013

Leadership Skills & Organisational

Development/Change

4 Role of Leadership Stephen

Covey

• Role 1 - Pathfinding– Who is important to us, and what matters most to them?– What is our purpose, what matters most to us, and how will

we act towards one another?– Where are we going, and how will we get there?

“Pathfinding is the ability to link what you are passionate about delivering with what your customers are passionate about getting “

4 Role of Leadership Stephen

Covey

• Role 2 - Aligning– How does the whole system work

together?– What are the parts of the system?– Where are we going, and how will

we get there?

“If pathfinding identifies a path, alignment paves it “

4 Role of Leadership Stephen

Covey

• Role 3 - Empowering– How do we cultivate an environment where

people can do their best and are committed?– What is nature of work being done?– How much responsibility and authority

should people have?– Who does what? How? With what resources

and accountability? For what reasons?“Empowering means releasing the talent, energy, and contribution of people so the can travel the path“

4 Role of Leadership Stephen

Covey

• Role 4 Modeling– Who would follow me/us?– Do I/we take responsibility?– Do I/we “walk the talk”?– Are I/we trustworthy ?

“Modeling means living by our principles“

Organisational Change

• What is the one constant in organizational change?– People

• Men and women

The three Tenets – Lynda Gratton

• Tenet 1 - People operate in time – How long it takes to implement

and embed changes in people process?

– How fast do the attitudes and behaviours of people change?

Past Present Future

People perspective on time

The Three tenets – Lynda Gratton

• Tenet 2 - People search for meaning– Personal goals– Wants voice to be heard (gender

power)

The Three tenets – Lynda Gratton

• Tenet 3 - People have a soul– Trust is very important– Integrity has value

Organisational Change

• What makes organization to change?– Something happened!

• Climate Change• Technology• Social Media• Citizen’s rights demanded• Deliverables for success

Organisational changeTechnical Services (Works Agency)

• Yesterday’s Deliverables– Schools– Roads– Bridges– Water

• Today’s Deliverables– Citizens rights

• Security• Education• Health• Justice (a voice)• Safety• Economic

prosperity

Organization transformation

Natural Science

Social Science

Yesterday’s deliverables

• Driven by Natural Science– Engineering excellence– Quality Control– Financial Control

• Key Skills– Engineering, land surveying,

quantity surveying, financial analyst,

Today’s deliverables• Driven by Social Science

– Marketing (understanding citizen needs and delivering it)

– Environmental Science (Citizens rights to sustainability)

– Economic Inclusiveness (Citizens must be better off)

• Key skills– Project Management, Social Analyst, gender

specialist, economist , Environmental specialist, communication specialist, leadership, Architecture

– Organisational skills: Strategic Planning, Human Resources, Risk management (includes reputation), Leadership

Today’s Deliverables

Case Study• National Works Agency

– Formerly Public Works Department (PWD)

• Multinational Development Banks– Todays deliverables

• Consultants Report– Gap Analysis

An assessment of a Works Agency

Area 1 – Foundation and infrastructure for project work

fair

Area 2 – Planning and Estimating Fair

Area 3 – Organizing and Cooperating Fair

Area 4 – Controlling and leading Poor

Area 5 – Project Execution and delivering results

Fair

An assessment of a Works Agency – Key Factors

Key Factors Unsatisfactory Adequate Strategic Leadership Leadership ok Strategic Planning Niche Management STRUCTURE Organizational structure ok Governance Human resource management Staffing Developing Human Resources Assessment and reward Human Resource Relation

*Only a few skills sets were deemed as adequate

Key Factors continued

Financial Management Financial Planning Financial Accountability ok Financial Statement and Systems ok Facilities Technological Resources Programme Service Management

Programme and Service Planning Programme and services Implementation

ok

Programme and Services Monitoring and Evaluation

Process management Planning Problem-solving and decision making

Communication Organization Monitoring and Evaluation

Key Factors continued

Inter-Organizational linkages Networks, Coalitions Partnerships

Electronic Linkages

Most of the inadequacies have a strong social science components.Engineers should appreciate these components and not necessarily acquire such skills.

Last Word

• Be aware of the change– Will trigger movement or not– Identify your role

• People are the constant– We have a responsibility to our citizens– Developing assets and institutions

(standards) are a means (output) to an end (outcome and impact)

Thank you

We wish OECS Engineers success