OW Web Taxonomy and IA DevelopmentOW Web Taxonomy and IA Developmentand Applicationand Application

OW Website Coordination and Organization OW Website Coordination and Organization ProjectProject

Presented to the Gilbane Conference Presented to the Gilbane Conference bybyCy C. KiddCy C. Kidd, OW Web Manager and Web Infrastructure , OW Web Manager and Web Infrastructure

CoordinatorCoordinatorTuesday, June 5Tuesday, June 5thth 2007 2007

Project Initiation PhaseProject Initiation PhaseFebruary 2006February 2006 Project concept presented to Project concept presented to

OW Web CouncilOW Web Council

February – July 2006February – July 2006 Project steps and concepts Project steps and concepts explained to OW Web staff explained to OW Web staff and managers:and managers:Approximately 24 meetingsApproximately 24 meetingsSeveral Several livelylively follow-up follow-up meetingsmeetings

July 2006July 2006 Senior Management Senior Management ApprovalApproval

August 2006August 2006 AA and DAA approval and AA and DAA approval and fundingfunding

October 2006October 2006 Project startProject start

Project TasksProject Tasks Develop the OW web taxonomyDevelop the OW web taxonomy Develop the OW web information Develop the OW web information

architecture (IA)architecture (IA) Implement the OW Web CMSImplement the OW Web CMS Consolidate existing OW dynamic web Consolidate existing OW dynamic web

page/ application, back-end oracle page/ application, back-end oracle databasesdatabases

Revise the OW web standardized Revise the OW web standardized operating procedure (SOP)operating procedure (SOP)

Goals and ObjectivesGoals and Objectives Close coordination with the Agency Close coordination with the Agency

taxonomy and IA development efforts taxonomy and IA development efforts Broad OW Program Office participationBroad OW Program Office participation Significant input into the further Significant input into the further

development of the Agency taxonomydevelopment of the Agency taxonomy GoalsGoals

• Unified, coordinated OW IAUnified, coordinated OW IA• Improved, standardized navigationImproved, standardized navigation• More targeted content searchesMore targeted content searches• More predictable search resultsMore predictable search results• Automatic metadata generationAutomatic metadata generation• Searchable content inventory/IASearchable content inventory/IA

InitialInitial OW Taxonomy/IA OW Taxonomy/IA Development PlanDevelopment Plan

Taxonomy/IA development interviews with Taxonomy/IA development interviews with OW staff (3 rounds)OW staff (3 rounds)

Interview OW web staff to collect OW-Interview OW web staff to collect OW-specific taxonomy termsspecific taxonomy terms

Train staff to tag contentTrain staff to tag content Collect content tagging dataCollect content tagging data Prepare draft IAPrepare draft IA Collect staff feedback and finalize IACollect staff feedback and finalize IA

Revised PlanRevised Plan Content Tagging ChallengesContent Tagging Challenges

• Varied staff understanding of tagging Varied staff understanding of tagging principalsprincipals

• Staff workloadStaff workload• Culture ChangeCulture Change

Revised Strategy – Centralized Revised Strategy – Centralized TaggingTagging• Consistent content tagging/Quality controlConsistent content tagging/Quality control

Automated tagging/Human reviewAutomated tagging/Human review

• Simultaneous taxonomy/IA developmentSimultaneous taxonomy/IA development• Web IA Development Work SessionsWeb IA Development Work Sessions

Four 3-hour SessionsFour 3-hour Sessions

• 500 additional hours of work500 additional hours of work

OW Taxonomy/IA SummaryOW Taxonomy/IA Summary OW Taxonomy extension completeOW Taxonomy extension complete

• As a result of the work done in Task 1 and 2 OW As a result of the work done in Task 1 and 2 OW has suggested:has suggested:

81 new81 new terms for the Agency taxonomy terms for the Agency taxonomy 1 to 7 1 to 7 synonymssynonyms for for 810810 existing Agency existing Agency

taxonomy termstaxonomy terms 12841284 folders tagged folders tagged 16,11416,114 pages inherited folder-level pages inherited folder-level

attributesattributes Fixes neededFixes needed

• 45244524 directories currently do not contain an directories currently do not contain an index.html fileindex.html file

OW IA Version 1.0 Complete!OW IA Version 1.0 Complete!

Navigation And MetadataNavigation And Metadata

Navigation BenefitsNavigation Benefits• Automatic Navigation Controls GenerationAutomatic Navigation Controls Generation

All navigational links are automatically generated and All navigational links are automatically generated and based on the IAbased on the IA

• Intuitive NavigationIntuitive Navigation Consistent navigation features and placementConsistent navigation features and placement Additional, automated navigation controls Additional, automated navigation controls

Automatic MetadataAutomatic Metadata• Default metadata valuesDefault metadata values

IA positionIA position Author/OrganizationAuthor/Organization

OW IA Version 1.0OW IA Version 1.0

Next StepsNext Steps

Project TasksProject Tasks• Implement the OW Web CMSImplement the OW Web CMS• Content AlignmentContent Alignment

Web IA Quick ReferenceWeb IA Quick Reference

• Content MigrationContent Migration Additional TasksAdditional Tasks

• Revised OW Web SOPRevised OW Web SOP• Automated Cross-Office Topic Automated Cross-Office Topic

pagespages

Project TeamProject Team Project Creator and TOPOProject Creator and TOPO

• Cy KiddCy KiddOW Web Manager and Web OW Web Manager and Web Infrastructure CoordinatorInfrastructure CoordinatorKidd.Cy@epa.govKidd.Cy@epa.gov

Contracting TeamContracting Team• Primary – Lockheed-Martin IT (ITS-ESE)Primary – Lockheed-Martin IT (ITS-ESE)• Sub-ContractorsSub-Contractors

Taxonomy StrategiesTaxonomy Strategies Welchman Consulting (IA)Welchman Consulting (IA)

Questions and AnswersQuestions and Answers