Presented by : Geeta Bindrani 05 Jyotsna

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    :RESENTED BYEETA BINDRANI

    05YOTSNA

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    The two letters which

    have changed the waybusinesses operate has

    been IT

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    And no other sector hasbenefited to such a large

    extent as the financial,sector with the Banking

    ,sector in particular from theinroads made by IT

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    CHANGING FACE OF BANKINGSERVICES

    Liberalization broughtseveral changes to Indian

    .service industry -Pre liberalization -Post liberalization

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    CORE BANKING SOLUTIONS

    q ore Banking Solutions is newargon frequently used in.anking circles of India

    q he evolution of Core Bankingechnology in India hasmpowered and transformedustomer of the branch to theustomer of the bank providing/im her the convenience ofnytime and anywhere banking in.ndiaq

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    q Here computer software is developed toperform core operations of banking

    like

    recording of transactions passbookmaintenance interest calculations on loansand

    deposits

    customer records .balance of payments and withdrawal

    http://en.wikipedia.org/wiki/Passbookhttp://en.wikipedia.org/wiki/Passbookhttp://en.wikipedia.org/wiki/Loanshttp://en.wikipedia.org/wiki/Loanshttp://en.wikipedia.org/wiki/Depositshttp://en.wikipedia.org/wiki/Depositshttp://en.wikipedia.org/wiki/Loanshttp://en.wikipedia.org/wiki/Passbook
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    BENEFITS OF CORE BANKING SOLUTIONSTO BANKS

    , ,Global customer Global bank and Global employees Bank can get information from its entire database at any

    instant at a high level or at any level of detail bypressing a button rather than wait for all the reports

    to come in at the end of the day and then consolidate.them

    It is cost effective as no separate database server isrequired at each branch and no database administrator

    is required at each branch Centralized parameter and product setup removes the

    possibility of human error in copy paste and allowsthe bank to get onto the new products instantly across

    .all its branches This is a must in order to have risk management and know

    ( )your customer KYC as the customer belongs to the.bank and not to individual branches

    .Paperless banking Easy implementation of integrated customer centric

    , - ,services like online ATM s tele banking internet

    , , ,banking any branch banking kiosk banking cash

    ,management services etc

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    TECHNOLOGY PRODUCTS IN ABANKING SECTOR

    et Banking redit Card Online nstant Alerts obile Banking -Monies Electronic FundTransfer &nline Payment of Exciseervice Tax hone Banking

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    ill Payment Shopping repaid Mobile Recharge mart Money Order ard to Card Funds Transfer ( )unds Transfer eCheques nywhere Banking nternet Banking obile Banking ank @ Home Express Delivery

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    ANYWHERE BRANCH

    BANKING ( )Any Branch Banking ABB is a facilityfor customers to operate their

    account from any of the networked

    .branches Anywhere B ranch B anking S (erver ABBS)component will be installed at every

    branch

    These branches will be connectedthrough a centralized server called/ /eSWITCH by Leased ISDN VSAT lines

    .

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    SALIENT FEATURES:

    * *Supports 365 24 7 banking hours Each branch maintains its own database

    and hence any problem at the Switchwill not affect the functioning of the

    individual branch operations Provides after branch hour services Maintains data consistency and integrity

    through reversal request both at theswitch level and at the branch level

    Encrypted messages that prevents anyhacking or fraudulent activities

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    SUPPORTED

    TRANSACTIONS AT ABB: Balance Enquiry (Statement Enquiry Maximum up to 15

    )latest transactions Cheque Status Enquiry Cash Withdrawal Cash Deposit Debit Funds Transfer Credit Funds Transfer

    Stop Payment Instructions Cheque Book Request

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    ATM The introduction of Automated tellermachines has given facility to the

    bank customers for banking beyond.the banking hours

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    Advantages of ATMsTo the customers:- ,ATMs provide 24 hours 7 days a week and

    .365 days a year service .Service is quick and efficient .Privacy in transaction .Free from errors ,On networking card holder can access

    cash and service at any locationregardless of where he maintains

    .account . Wider flexibility in withdrawals / .Fund transfer across the branches banks .Anywhere banking facility

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    Advantages of ATMsTo the banks .Alternative to extend banking hours .Crowding at bank counter considerably reduced

    ,Service is cheaper if there is sufficientlarge number of transaction

    Alternative to new branches and to reduce

    .operating expenses Cash transportation and cash handling is

    .avoided ATMs can be located in any convenient location

    .in the city

    Can be installed in any form as wall unit or.lobby unit Relieves bank employees to focus on more

    .analytical and innovative work .Increased market penetration

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    INTERNET BANKING Net Banking is the Internet Banking

    Service provided by Bank for the( )customers of Core Banking CBS

    Branches

    -Net Banking is the most comfortablechannel for you to experience round

    the clock banking from any part of.the world

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    BENEFITS

    /Easy access of account 24 hours 7days a week

    Updates on latest balances and

    transactions Electronic Payment of bills Transfer of funds between accounts -Secured and high encrypted banking - ,Banking at own convenience anytime

    .anywhere

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    TELEPHONE BANKING Telephone banking is a Service provided by a financialinstitutionwhich allows

    its customers to performtransactionsover the .telephone TeleBanking is (an IVR Interactive voice

    )response software application which

    allows customers to gain immediateaccess to their account informationand other related banking services

    .using a push button telephone

    http://en.wikipedia.org/wiki/Financial_institutionhttp://en.wikipedia.org/wiki/Financial_institutionhttp://en.wikipedia.org/wiki/Financial_transactionhttp://en.wikipedia.org/wiki/Financial_transactionhttp://en.wikipedia.org/wiki/Financial_transactionhttp://en.wikipedia.org/wiki/Financial_institutionhttp://en.wikipedia.org/wiki/Financial_institution
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    &Obtain foreign exchange rates interestrates

    Enquire about Account Information Order new cheque book

    Stop payments -Print Account statement via Fax or e mail Make payments to different accounts Transfer funds between related accounts

    Leave or Retrieve voice messages from bank

    Access accounts anytime anywhere/ .available 24 7

    Check transaction history Request statement of accounts

    A D V A N TA G E S

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    MOBILE BANKING obile Banking ( -also known as M

    , , .)Banking mbanking etc is a term,used for performing balance checks

    , .account transactions payments etcvia a mobile device such as amobile phone.

    http://en.wikipedia.org/wiki/Mobile_phonehttp://en.wikipedia.org/wiki/Mobile_phonehttp://en.wikipedia.org/wiki/Mobile_phone
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    Account Alerts:Instant bank account updates anytime,

    anywhere via SMS and e-mail Now many banks are providing Account alert

    . ,services With Account Alert your bank

    account transaction information will be,delivered to you automatically wherever.you are

    " "Your salary has been credited in your cell,phone inbox as soon as the cheque gets

    . "cleared Or you get an email Your account, . , "balance is Rs 30 000 Or a message Your"MTNL bill has been paid as soon as your

    bill payment instructions have been.executed

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    DEBIT CARD The Debit Card gives you the freedom

    to access your Savings or CurrentAccount at merchant locations and

    .ATMs Debit cards are typically used assubstitutes for cash and cheques to

    .pay for everyday items

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    ATMs with biometric

    devices

    The latest solution in the ongoing effort to offer banking services to the .rural masses ATM enhancements with biometric support envisaged by vendors eliminate the need ,for PIN entry and

    authenticate customer Transactions by thumb .impressions

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    Benefits of Biometricsupported ATMs

    Provides strong authentication Can be used instead of a PIN Hidden costs of ATM card management like

    , , ,card personalisation delivery management- , , - ,re issuance PIN generation help desk and-re issuance can be avoided

    Ideal for Indian rural masses It is accurate

    Flexible account access allows clients toaccess their accounts at theirconvenience

    Low operational cost of the ATMs willultimately

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    DISADVANTAGES OFTECHNOLOGY ,Yes online banking is generally

    ,secure but it certainly isn't.always secure

    Not all online setups are an extension- - .of a brick and mortar bank Not all online transactions are

    .immediate

    Using online banking effectivelyrequires some basic computerliteracy and familiarity with

    .navigating the Internet

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    CHALLENGES FACED BY

    BANKS ONG IMPLEMENTATION PERIODS ETURN ON INVESTMENT ECHNOLOGY ABSORPTION RATE AT

    NDIA S RURAL BRANCHES CONNECTIVITY IGH COSTS EGACY SYSTEMS ECHNICAL PROBLEM

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    CONCLUSION

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    THANKYOU