NSW COP Current Operations

Presented by Executive Officer May 2012

Strategic & Business development plan for Board and members

Potential re branding of NSW COP Adherence to Common Standards Implementation of new Projects ComPack Procurement Chronic Care Procurement Conference 2012 October 3rd & 4th

NSW COPSKey Issues on the Table

Negotiating COAG developments @ Peak Level

Website development

Redevelopment and extension of training/support options

NSW COPSKey Issues on the Table

Partnership to develop Community Care Standards for delivery of Bariatric services

work completed Standards available on ADHC portal

This has been a great opportunity to showcase COPS approach & contribute to policy development

New ProjectsBariatric Standards

NSW COPS has secured funding to enable additional support to higher need clients who are in the target group for

Equipment & Home Modifications Social Support

This project will be an action research opportunity testing assessment, barriers, blocks and identifying emerging issues

It will be Quantitative & Qualitative

ACPDU & NSW COP

HACC low level services research project is exploring the link between low to high level service delivery

Scoping may consider characteristics associated with escalation

What interventions might reduce or prevent escalation

Testing of identified theories Early days a WIP

ACDPU & NSW COPHACC Low Level Services Research

NSW COP participates as expert member of Project Advisory

Looking at new ways to engage older men into active service provision

Development of a number of tools & resources

Training model completed, peer education model implemented

NSW COP & partners MOL key testing site for mentor training packs

Older Men Access to HACC

A partnership to develop optimal support in case management for people in this cohort

Development of 1day workshop for CMs

Plus an online learning & resource tool

Linking CMs to regional muscular specialist

NSW COP & Muscular Dystrophy NSWNeuro Muscular Project

Bi- monthly meeting

Stakeholder peaks including consumer peaks

Executive level presentations Action on policy outcomes eg competitive

tendering, indexation, parliamentary enquiries

Network/support around regional issues

State & Australian jurisdictions are kept accountable

Full day meeting Minutes are not for distribution

HACC Issues Forum

HACC Workforce Development Project completed [not released]

Health coordination project

Senate enquiry into community services outsourcing

Ministerial engagement NDIS Budget

HACC Issue ForumKey Issues on the Table

Weekly telelink NSW Health Regular f2f as required

Link/conduit/trouble shoot between funder and provider

Facilitate culture shift between community & health ComPacks Advisory group Facilitate consistent Evidence Based Practice Provide specific training opportunities such as data,

CM Link to software providers

Minutes are usually not for distribution Health discretion

ComPacks

Procurement process underway Board WG & Advisory Group

Through to final stage of procurement RFP

Issues around CM remaining pivotal to service delivery model

ComPacksKey Issues on the Table

Meeting as required / irregular ½ day meeting Long term staged research 2-5years

Rigorous academic project to pursue CM outcome measures

EO Conduit for competitive partners EO role to = logic & practice

Stage 1completed study released to members

Limited capacity to feedback detail [contractual]

CM Collaboration Research Project

Intermittent F2F, regular telelink

Implementation reviewed, improvement in Cops process

Data collection; compliant snapshot with AIHW

Cross jurisdiction system change residential to community

Up skill CM and support innovative response from COP organisations

YPIRAC Project

Parameters of expenditure expanded for YPIRAC clients

Ability to purchase CM skills if service at capacity

Recognition of this work in the Australian Health & Welfare bulletin.

Future funding option undecided. This project continues to deliver +ve outcomes and stretch CM thinking

YPIRAC ProjectKey Issues on the Table

Bimonthly meeting ½/Full day

Executive level industry peak Policy profiling, Project Development Central point of contact for

government

Critical involvement with COAG reform

Development of 12 month Strategic Plan

Community Care Industry Council

Redefine CCIC purpose align to original aims

Development of policy White Papers on key sector issues

1. Work Place Health & Safety2. Competitive Tendering3. Workforce

Community Care Industry Council

Bi/monthly Full day meetings Executive level Working with a formal structure in response

to COAG reform

Policy profiling, agreed HACC positions Action response often political Lobbyist Opportunity to work through logical Person

Centered response across HACC service types

NSW Community Care Consortium

Bi monthly meetings with COAG Officials both State & Commonwealth

Maintaining NSW mechanics in C’wealth profile

State Minister meeting this month

3rd edition of Talking Points for distribution Canberra visit to key pollies. Paper developed

for distribution to parties

Joint approach to inter service relationships

NSW CCConsortiumKey Issues on the Table

Bimonthly ½ / Full day

Response to COAG practice reform Awaiting project research outcomes Advisory to any future industry

service developments Development of Assessment skills

workshop inclusive of enablement principles

Enablement Approach

COPS start thinking about implementation principles, Western and Southern region completed workshops

Metro East/West developing policy for Common Standards

CMs start research utilising existing ADHC material and start broader sweep eg life coaching

ONI 2 enablement focus

EnablementKey Issues on the Table

As required ½/1day consultation workshop Connecting Care in LHD know who your

local person is Continued expansion of joint approach to

model across COPs and Health Common use of Assessment tool Establishment of central commitment for

local implementation NSW COP >> DoHA funding submission

Severe Chronic Care ProgramConnecting Care

Monthly meetings ½ day/full day as necessary + multiple telelinks

Episodic CM for people in cancer treatment

Briefing developed to Health Ministers for bid to be National testing site

Lobbyist role through local MP

Roll out of VIVA Model commenced

NSW COPS & Can AssistVIVA Partnership

Formal partnership agreement finalised New Partners recruited Cancer Council & MOL

Initial implementation to commence in rural areas.

Gradual implementation Instigated in 12 areas in past month

NSW COP negotiating additional partners, expansion to other places with continued metro negotiations.

VIVAKey Issues on the Table

Expansion to the Central Coast on time 1st of July implementation New Service Agreements in place

IT developments progressing workshop in May for DCA users

GP strategy embedded & creating +ve engagement

NSW COP working in Partnership with NSW GP Peak

Access Point Update

Exploration of potential new Business stream

HM referrals will be handled state- wide through AP from 1st July 2012

COPS may be contracted to P2P assessments

Access Point Update

NSW COP working with Alzheimer's association

Pilot models for specialist case management service provision identified

Process of selection to ensure September roll out

NSW COP asked to provide briefing document against set criteria

People with YOD

4hours monthly Night meeting

Important link to health programs Executive level interface for clinical

programs Positive opportunity to develop

different thinking between jurisdictions

Agency Clinical Innovation

Concerns around DOHA Fact Sheet no 18

Considerable advocacy on behalf of members and clients with complex care needs

Enquiries from Queensland COPS services with a view to joint visit to COAG Officials voicing our concerns

COAG Reform

Letters of intent Need to know your business evidence

based to negotiate contracts Issues for COP defining model to meet

C’wealth expectations Jan meeting with next phase

implementation officials Continue to work collectively and

independently

COAG ReformKey Issues on the Table

NSW COP maintains a cohesive team

Age Communications Catch Consulting Positive Care Solutions Prue Sky Mentoring Zakumi practice room KEJA Consulting

Regular interface to inform & reinforce consistent messages and process

Training/Support

Maintaining focus on community CM model

How to maintain a collaborative voice amidst a competitive tender environment

Talking but not walking, the risks

Workforce issues, professionalisation

Issues of Concern