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Joshua McCloud
National Cybersecurity Officer
A Day in the Life of a Cybersecurity Professional
Kiran S Narayan
SOC Manager
Find Yourself in the Future Program presents
Vinay Prabhakar
SOC Engineer
Harshitha HH
SOC Analyst
Jun Hui Ng
SOC Analyst
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
A Day in the Life…Cisco SOC
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
CISCOLANDSCAPE
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01110010 01110100 00100000 01101001 01110011 00100000 01100001 00100000 01100111 01110010 01100101 01100001 01110100 00100000 01100111 01110010 01101111 01110101 01110000 00100000 01110100 01101111 00100000 01110111 01101111 01110010 01101011 00100000 01100110 01101111 01110010 00100000 00111010
USERS138,771
VENDOR ORGS2690
ADMIN ACCOUNTS4474
SERVICE ACCOUNTS13,096
DATA CENTERS13
OFFICES600
COUNTRIES102
CITIES343
EXTRANET PARTNERS318
CSP296
ACQUISITIONS8 (AVG YR)
ENDPOINTS127,454
MOBILES73,162
INFRA DEVICES194,875
BUSINESS GROUPS13,899
LABS2370
83,78243,672
What We Protect
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Security Operations Center (SOC)
Prevent Monitor Investigate Respond
Reduce the risk of business loss as a result of cybersecurity incidents.
Proactive Threat Assessment
Security Architecture
Mitigation Planning
Incident Trending with Analysis
Incident Detection and Response
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
30Engineering Operations + Development
51 15
Analysis Investigations Threat Intel
5
EndpointLogs
NetworkLogs
InfraLogs
ApplicationLogs
UserAttribution
DeviceOperations
CaseTools
CollabTools
IntelFeeds
CSIRT SOC Structure RESEARCH
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
ENDPOINT NETWORK INFRASTRUCTURE APPLICATIONINFRASTRUCTURENETWORKENDPOINT SERVICES & APPLICATION
EVENT CORRELATION
CORPORATE HOME CLOUD XNET CSP
THREATGRID
HARDWARE
OS
AMP
WSA
ESA
ISE
PDNS
NETFLOW
DLP
CRiTS & TIP
USER
OSQUERY
LOCAL APP
NGIPS
CASPERSCCM
ENDPOINT LOGGING
AUTORUN & SYSMON
IDENTITYWEB SERVERS
STORAGE
LINUX SERVERS
WINDOWS SERVERS
User
Hardware
OS
App
INFRASTRUCTURENETWORKENDPOINT SERVICES & APPLICATION
EVENT CORRELATION
CORPORATE HOME CLOUD XNET CSP
THREATGRID
HARDWARE
OS
AMP
WSA
ESA
ISE
PDNS
NETFLOW
DLP
CRiTS & TIP
USER
OSQUERY
LOCAL APP
NGIPS
CASPERSCCM
ENDPOINT LOGGING
AUTORUN & SYSMON
IDENTITYWEB SERVERS
STORAGE
LINUX SERVERS
WINDOWS SERVERS
NGIPS
ISE
ESA
WSA
AMP
THREATGRID
DNS
NETFLOW
DLP
CRITS & TIP
INFRASTRUCTURENETWORKENDPOINT SERVICES & APPLICATION
EVENT CORRELATION
CORPORATE HOME CLOUD XNET CSP
THREATGRID
HARDWARE
OS
AMP
WSA
ESA
ISE
PDNS
NETFLOW
DLP
CRiTS & TIP
USER
OSQUERY
LOCAL APP
NGIPS
CASPERSCCM
ENDPOINT LOGGING
AUTORUN & SYSMON
IDENTITYWEB SERVERS
STORAGE
LINUX SERVERS
WINDOWS SERVERS
INFRASTRUCTURENETWORKENDPOINT SERVICES & APPLICATION
EVENT CORRELATION
CORPORATE HOME CLOUD XNET CSP
THREATGRID
HARDWARE
OS
AMP
WSA
ESA
ISE
PDNS
NETFLOW
DLP
CRiTS & TIP
USER
OSQUERY
LOCAL APP
NGIPS
CASPERSCCM
ENDPOINT LOGGING
AUTORUN & SYSMON
IDENTITYWEB SERVERS
STORAGE
LINUX SERVERS
WINDOWS SERVERS
INFRASTRUCTURENETWORKENDPOINT SERVICES & APPLICATION
EVENT CORRELATION
CORPORATE HOME CLOUD XNET CSP
THREATGRID
HARDWARE
OS
AMP
WSA
ESA
ISE
PDNS
NETFLOW
DLP
CRiTS & TIP
USER
OSQUERY
LOCAL APP
NGIPS
CASPERSCCM
ENDPOINT LOGGING
AUTORUN & SYSMON
IDENTITYWEB SERVERS
STORAGE
LINUX SERVERS
WINDOWS SERVERS
Security Technology Stack
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
My Journey
• Cybersecurity course in University
• A lot of self study
• Internship with Cisco
My Role
Cybersecurity Analyst – Harshitha
Detect
Respond
Incident Source Issue RecordingInvestigation Conclusion
Splunk Analysis
Email Notification GIR
Blackhole
Email Removal
External Check Spam email could bean initial source foran APT attack andrequires remediation.
Investigation of email with subject “Worthy of Trade – Part 2!”
Phishing
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
My journey into CSIRT
• Unsure what I wanted to do
• Cybersecurity Internship
• Certifications
Ideal background / traits
Skills
• IT Familiarity (networking, OS, etc)
• Coding familiarity
• Cybersecurity familiarity
My Journey – Jun Hui
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
CSIRT Cisco Career Path
Analyst I(Grade 4)
Analyst II(Grade 6)
Senior Analyst(Grade 8 & 9)
Analyst Tech Lead(Grade 10)
Investigator I(Grade 9)
Investigator II(Grade 10)
Senior Investigator(Grade 11)
Analyst Track Experience Investigator Track
Analyst I 0 to 4 years --
Analyst II 4 to 6 years --
Senior Analyst 6 to 8 years Investigator I
Technical Lead 9 to 10 years Investigator II
Architect 10+ years Senior Investigator
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Q&A
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Changing the Way WeWork, Live, Play and Learn.
Cisco Early in Career
Training Programs
Agenda
1
2
3
4
Introduction
WWS Internship Program
Talent Acquisition Journey
Cisco Sales Associates Program
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Diversity
>2000 Alumni
Giving Back
Top Talent
Cisco Sales Associates Program
Industry Awards
Transformation
16 Locations.
Future Leaders
CSAP Recruiting & 16 Global Training Hub Locations
APJC recruiting locations: Australia, New Zealand, China, Hong Kong, India, Korea, Malaysia, Philippines, Singapore, Thailand, Indonesia, Japan
CSAP training hub locations
San Jose, CARaleigh, NC
Toronto
Singapore
Brisbane
Bangalore)
London
Amsterdam
Frankfurt
Beijing
Tokyo
Stockholm
Prague
Paris
Seoul
Melbourne
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Sales Associates ProgramAssociate Sales Representatives (ASR)Associate Solutions Engineer (ASE)
On-the-Job ExperienceBootcamp
8 months4 months
Sales & Professional Skills and TechnologyCourses
Alignemnet with Global Virtual Sales Develop for VSAM Readiness
Assessed Activities, Mentoring, Coaching
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
CSAP
4-6 months Bootcamp
6-8 months On-The-Job Experience
Assessments & Certifications
@ CSAP Training Hubs
GVS&E
• VSAM (VAM, VPAM, VSS) role:
Individual Territory & Quota
GVS&E Local Hubs
• VSE role:
Assigned to a Country
GVS&E Local Hubs
GVS&E or Field
Apply & Interview for available roles, when required proficiency level of compertencies reached
GVS&E or other roles
ASR / ASE
VSAM / VSE
Year 1 - CSAP Year 2 – GVS&E Year 3 and Onwards
Associate Career Roadmap ASR & ASEs
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Sales & Professional Skills TrainingSelling at Cisco: Customer Lifecycle Selling ModelThe Engaging Sales ConversationFinancial SellingCreating Awareness of NeedsAssessing Alternatives and RisksNegotiatingAchieving ResultsPracticing Sales Skills with Customer SimulationsDelivering Persuasive Presentations with Confidence
Professional Skills WorkshopPersonal BrandGiving and Receiving FeedbackInclusion and DiversityDISCLeadership Skills
Components of a NetworkNetworking Basics
Architectures & Customer RelevanceLAN
MobilityWAN
DC, Cloud, SDNCollaboration
SecurityInternet of Things & Digitization
Selling ProgrammabilityService Provider
ServicesRecurring Revenue and Value
Software by Architecture
Architectures TrainingCisco Certifications
Business Outcomes Training
Ongoing Assessments
Assessed Role Plays Technical Exams
Monthly Professional Behavior
Cisco Business Architecture Analyst (DTBAA)
Partnering at CiscoServices
Recurring Revenue and ValueSalesforce.com
Real Deal Speakers
ASR Curriculum
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Sales & Professional Skills TrainingSelling at Cisco: Customer Lifecycle Selling ModelASE Sales EssentialsFinancial Selling
Delivering Persuasive Presentations with ConfidenceProfessional Skills WorkshopPersonal BrandGiving and Receiving FeedbackInclusion and DiversityDISCLeadership Skills
Components of a NetworkCCNA Bootcamp
Cross-Architecture Solutions with Design & Whiteboarding*
EN LAN*EN Mobility*
WAN*Data Center, Cloud, SDN*
Collaboration*Security*
IOT & DigitizationServices
Recurring Revenue and ValueProgrammability by Architecture
Service ProviderDemo & dCloud
Software by ArchitectureDevNet Express
Partnering at CiscoServices
Recurring Revenue and Value Real Deal Speakers
Architectures Training
Cisco Certifications
Business Outcomes Training
Cisco Certified Network Associate (CCNA)Cisco Certified Network Professional (CCNP)
Cisco Certified Design Associate (CCDA)Cisco Certified Design Professional (CCDP)Cisco Certified Internetworking Expert (CCIE){
{
Mandato
ryS
tretc
h
ASE Curriculum
Ongoing Assessments
Assessed Role Plays Monthly Manager
Observations
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Sales Associates ProgramCisco Associate Sales Specialist (CASS)
On-the-Job ExperienceBootcamp
4 months2 months
Sales & Professional SkillsTechnology Courses
Alignemnet with Sales and Engineering
Assessed Activities, Mentoring, Coaching
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Specialising - GVS
Weekly Training
Develop to full architecture assignment
Sales Goal attainment
Certifications
Learning - CSAP
2 months Bootcamp
4 months OJE
Certifications
Learn by Doing - GVS
Weekly Training
Sub-architecture assignment
Sales Goal attainment
Certifications
Field
Interview for available field roles when required proficiency level of compertencies reached
Virtual Sales Specialist
Associate Sales Representative
Associate Virtual Sales Specialist
6 months 1 year 1,5 year
Associate Career Roadmap for Specialists (CASS)
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Sales & Professional Skills TrainingSelling at Cisco: Customer Lifecycle Selling ModelThe Engaging Sales ConversationCreating Awareness of NeedsAssessing Alternatives and RisksPracticing Sales Skills with Customer SimulationsDelivering Persuasive Presentations with Confidence
Professional Skills WorkshopPersonal BrandGiving and Receiving FeedbackInclusion and DiversityLeadership Skills
Components of a NetworkNetworking Basics
Architectures & Customer RelevanceLAN
MobilityWAN
DC, Cloud, SDNCollaboration
SecurityInternet of Things & Digitization
ServicesRecurring Revenue and Value
Software by Architecture
Architectures TrainingCisco Certifications
Business Outcomes Training
Ongoing Assessments
Assessed Role Plays Architecture Knowledge
Checks Monthly Professional Behavior
Check Ins
Architecture Based Certifications
Partnering at CiscoServices
Recurring Revenue and ValueSalesforce.com Guest Speakers
Specialist Curriculum
Why CSAP – What’s in it for me?
Working with Top Talent
Diversity & Inclusion
Great Early In Career Managers
CSAP brand opens doors
Award Winning
Program
Out Attain
Goals
CSAP
Worldwide Sales Internship
EMEARAMSTERDAM
LONDON
COMPETITVE PAY & BENEFITS
CAREER PATHPEER & SOCIAL INTERACTION
EXECUTIVE EXPOSURE
REAL MEANINGFUL
WORK
DEVELOP & GROW
June – August
9-WEEK INTERNSHIP
designed to attract, retain and develop
early in career talent whilst providing value to Cisco’s
sales force.
SUCCESS PILLARS
AMERICAS
APJ
SAN JOSE
SINGAPORE
Global Sales Internship Program
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
sjfkgjekrgbrek
Talent Acquisition Journey
Your application
Digital Interview
Startwith us!
Stay connected
On siteAssessment
Center
Applications open-close: • For India & China are between September - November• For ASEAN, ANZ & South Korea are between September - February
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Stay focused Be curious
Build your Personal Brand
Come prepared
Join us!
Picture from Amsterdam
#CSAP #WeAreCisco #LoveWhereYouWork
2 July 2019
Connecting students to opportunity
Emma Reid, Global Marketing ManagerNetworking Academy
Networking Academy Talent Bridge Programs
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
About Talent Bridge
Networking Academy Talent Bridge connects Cisco and partner employers with world-class NetAcad talent for the digital economy workforce of the future.
Automates and systematizes the link between supply and demand to accelerate hiring
Provides resources through webinars and blogs to help
students succeed in job search
Offers hands-on learning opportunities to help students
stand out in the job market
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Networking Academy Talent Bridge Programs
Professional Development
Talent Bridge delivers a career-ready course for NetAcad students. Career advice,
plus information about IT career pathways, and education requirements is available.
Employer Webinars
Targeted events bringing together employers who are hiring using the Matching Engine. These virtual events allow NetAcad students to engage with our
international, preferred employers.
Alumni Network on LinkedIn
Professional, social network for our alumni, current students, instructors, and employers to network together. Specially curated content geared towards tech professionals to assist their career growth.
Dream Team
Exciting events like Cisco Live and the NBA offer students the opportunity to work with IT professionals. Participants face real world challenges while gaining invaluable networking experience.
Matching Engine
Connects over 20,000 NetAcad students to thousands of jobs globally. Cisco and our channel partners post jobs and internships. Students match to jobs based on location, education and experience.
Student Career Resources
Career advice blogs, library of on-demand webinars, and information on employment
opportunities. Specifically designed for NetAcad students who want to become more
employable and develop their soft skills.
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Professional Development
Career Preparation Self-Enroll Course
• Help transition to professional careers
• Provide essential advice and insights
• Guide students through career paths
• Offer advice in navigating the hiring process
Enroll individually or have your instructor email [email protected] so we
can “Create a Class” for you
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Employment Opportunities
Access Networking Academy’s Talent Bridge Matching Engine as well as information about career
opportunities
Access advice that has been created for those seeking
employment that uses their technical skills
Access on-demand learning delivered in one-hour long virtual sessions. Check out our library of recordings to learn at your own
pace.
Access a self-enroll course, designed to prepare you to enter the workforce by polishing your
professional skills. Takes about 8-12 hours to complete.
Cisco Networking Academy Talent Bridge Career Resources Hub
NetAcad.com/Careers
Career Advice WebinarsCareer Preparation
Self-Enroll Course
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Get Career Advice
Past Topics have included:
• Secrets to Managing your LinkedIn
• Employer Showcase with Cisco
partners
• Intro to Cybersecurity
• Programmability with Cisco DevNet
• How to Get a Job at Cisco
• Techies Guide to Getting Hired
Featured Webinars
Access our Library of Recordings:www.netacad.com/careers/webinars
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Gain Experience
Cisco partners with events around the world to offer students hands-on learning opportunities
Students help install the custom temporary infrastructure to ensure staff and attendees at major events have the best possible experience!
Dream Team
Read more about Dream Team:https://blogs.cisco.com/csr/inside-the-2019-
cisco-live-us-dream-team
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Why participate on a Dream Team?• Gain real-world experience in a unique work environment
• Provides a credible, recognizable experience to add to your resume
• Grow your professional network of peers and industry professionals
Cisco Live Dream Team - SnapshotOrlando, FL (June 6-15, 2018)
10 students2 Instructors
1 Captain
500+ hours of labor
100% attempted Cisco cert
26K in-person attendees supported
880+ wireless
access points
13 industry/tech
talks,8 Cisco execs
Over 1 MillionTwitter
impressions
2 million sq.ftof conference
space
Follow Sergio’s story at the Global Citizen Festivalhttps://youtu.be/mppZbmPqqCA
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
How to participate on a Dream Team
Upcoming Events: Cisco Connect (multiple locations)Cisco Live Melbourneand more!
1. Cisco contacts instructor about opportunity
2. Instructors nominate their best students
3. Students apply online
4. Final team is selected based on technical skills, recommendations, essay responses, and occasionally a short video
40© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Step 1: Setup your Profile on LinkedIn.com (or Login)
Step 2: Edit your Education section on your Profile and select Cisco
Networking Academy from the menu
Step 3: Save your changes to stay connected to job opportunities, event
details, and career advice
netacad.com/jobmatching
Use LinkedIn to network with peers and be discovered by employers searching for qualified students.
Join your peers on LinkedIn
*Currently +21,000 alumni and ~55,000 followers
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Find jobs with the Matching Engine
01
02
03
Free Global Platform
Exclusive for NetAcad
Ease of Use
Connect students with Cisco and partner job opportunities globally
Platform reserved exclusively for NetAcad students and Alumni
Only requirement is to be >18 years and have NetAcad login
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Easy Steps to Get Started
Go to netacad.com/jobmatchingthen use your netacad login to access the Matching Engine
1
2
3
4
5 Let us know if you are hired!
Apply for opportunities that interest you most
Review your matched, open jobs—new matches will be emailed to you as employers add more jobs
Complete your profile to begin searching for career opportunities you qualify for
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
• Consulting Engineer forWireless at Cisco
• Customer Support Engineer at Cisco
• Program Managerat Cisco
India - 266 Singapore - 17
• Associate Consultantat Ingram Micro
• Technical ServicesEngineer at Ingram Micro
• Network Engineer atM5 Technologies
• Field Network SupportTech at ComputerWerx
• Operations Specialist at Meraki
• Consulting Engineer at CDW
Australia - 28
488 current open opportunities14 countries* with open opportunities36 employers seeking candidates
Roles available NOW in your area
*countries in Asia-Pacific
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Recent Feedback
Candidates who participated in Talent Bridge activities and utilized resources are:
• More likely to find a job and have a faster time to employment than non-participating students
• More likely to have a job than students who did not participate in Talent Bridge activities
• 3x more likely to have a job with Cisco or it’s Partners/Distributors compared to non-participants
20,000+ students reported getting a job through Talent Bridge resources
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
• Create your profile on the Matching Engine
• Log in here - netacad.com/jobmatching
• Opt-in to the Networking Academy Newsletter!
• Log into you Networking Academy profile or click here
• Check the Subscription Center
• Customize your email preferences to get the latest updates!
• Add Networking Academy to your education on LinkedIn
Next Steps
Email us at: [email protected]