Presentation Outline

What is the Information EconomyWhat is the Information Economy

Impact on BusinessImpact on Business

Impact on Society Impact on Society

The Asean ChallengeThe Asean Challenge

Information EconomyInformation Economy

The New Economy The New Economy

The definition, attributes, characteristics and key forces driving a New (Knowledge) Economy has been given wide coverage . Some of the attributes are as follows:

- Multimedia & Information Systems play a vital role

- E Commerce is a key driving force

- Businesses are moving from market place to market space

- Production changes - output driven to input driven

- Mass production to address issues of scarcity to production with negligible marginal cost e.g. software production- from scarcity to abundance

- Change seems to be the only constant

K-Economy OverviewK-Economy Overview

Impact on Business - E-Business/E Commerce

Impact on Business - E-Business/E Commerce

• What is the impact of an economy driven by knowledge/mm on businesses today?

• Forces that are governing economy based on knowledge have led to the emergence of new business models, widely classified as ELECTRONIC BUSINESS MODELS

BusinessStrategy

BusinessProcess

HumanCapital

TechnicalStrategy

Entrepreneur

COMBINED

Superior Business Models - i.e. business that is able to offer goods and services at:

- faster speed

- lower cost

- anywhere, anytime

`

Superior Business Models - i.e. business that is able to offer goods and services at:

- faster speed

- lower cost

- anywhere, anytime

`

eBusinesseBusiness

IS & EC are Integral constituent of E IS & EC are Integral constituent of E BusinessBusiness

Impact on Business - E-CommerceImpact on Business - E-Commerce

Systems -driven Architectures:Systems -driven Architectures:

Superior Business Models - i.e. business that is able to offer goods and services at:

- faster speed

- lower cost

- anywhere, anytime

- customer centricity

Superior Business Models - i.e. business that is able to offer goods and services at:

- faster speed

- lower cost

- anywhere, anytime

- customer centricity

Well integrated business architecture (IT Solutions) that is based on front + backend integration e.g.

-SCM Systems

-ERP Systems

-CRM Applications

- Database systems

Well integrated business architecture (IT Solutions) that is based on front + backend integration e.g.

-SCM Systems

-ERP Systems

-CRM Applications

- Database systems

Achieved Via

Trends that impact E-Business Trends that impact E-Business Architecture Architecture

Enhancing Customer Care Objectives

New Competitive

Conditions

Trends that impact new business Trends that impact new business Architecture Architecture

Enhancing Customer Care Objectives

• SEAMLESS BUYING EXPERINCE

• TOP PORTALS

• AMAZON.COM

• EBAY.COM

• DELL COMPUTERS

New Competitive Conditions

• MARKET PLACE TO SPACE

• OUTSIDE IN APPROACH

• INTENTIONS CAPTURED

• FIRST MOVER

• VIRTUALIZATION AS AN ALTERNATIVE

IS&EC Driven IS&EC Driven ArchitecturesArchitectures

Impact on Business - E-BusinessImpact on Business - E-Business

Shall we look at what’s happening to us?Shall we look at what’s happening to us?

Impact on Society -Its about SpeedImpact on Society -Its about Speed

What is the impact of the economy to society in general?

E-SocietyE-Society

ATMsMEPSMEPS

GREATGREATSYSTEMSYSTEM

DOWNDOWN

LUNCH LUNCH BREAKBREAK

PC PC BankingBanking

I-BankingI-Banking

P-BankingP-Banking

TOTO

TOTO

Banking Banking

Changing Consumption PatternsChanging Consumption Patterns

Online Shopping

Online Communication

Electronic Commerce

Traditional Shopping

Lelong.comLelong.com

Mega MallMega MallTOTO

Changing Consumption PatternsChanging Consumption Patterns

Video ClipVideo Clip

The Future StoreThe Future Store

Discussion Question

The previous slides and video seemingly suggest that IS, MM and eB are playing more prevalent roles in modern day living.

Significant investments have been devoted towards IT and multimedia expenditure in many nations

(1) Can the future store concept be applied to the Malaysian context?

(2) Identify some of the challenges that you would anticipate in implementing this concept in Klang Valley

(3) How would you overcome these challenges?