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Presentation Notes – Safety Guidelines Travel and Tourism Management

Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.

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Travel and Tourism Management

Safety Guidelines



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Copyright

Copyright © Texas Education Agency, 2013. These Materials are copyrighted © and trademarked ™ as the property of the

Texas Education Agency (TEA) and may not be reproduced without the express written permission of TEA, except under

the following conditions:

1) Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the

Materials and Related Materials for the districts’ and schools’ educational use without obtaining permission from TEA.

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For information contact: Office of Copyrights, Trademarks, License Agreements, and Royalties, Texas Education Agency,

1701 N. Congress Ave., Austin, TX 78701-1494; phone 512-463-7004; email: [email protected].

Copyright © Texas Education Agency, 2013. All rights reserved. 2



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Employees expect a safe working environment

Guests expect:

◦ Their persons and their belongings to be safe

◦ All equipment to be in safe and in working order

◦ Hospitality businesses to be prepared for accidents

and emergencies

Travel and Tourism Industry


Safety Guidelines slide presentation is divided into three sections:

• Workplace Safety

• Emergency Situations

• Security Measures



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4

Safety GuidelinesOccupational Safety and Health ActPersonal HealthWash Hands OftenWash Hands Before and After

WORKPLACE SAFETY

Copyright © Texas Education Agency, 2013. All rights reserved.



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Safety Guidelines

Be sure to locate:

Potential dangers

Emergency exits and routes

Handwashing stations

First aid kits

MSDS information

5

Be aware of your surroundings and locate:

• any potential dangers

• where to exit in case of emergency

• the handwashing station

• first aid kits in case of a minor accident

• the materials safety data sheets



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Protects employee health

and safety

Passed in 1970

Requires employers to make

the workplace free of

hazards

Occupational Safety and Health Act


This is one of the most important laws to protect employee health and safety. It

requires employers to make the workplace free of hazards that might cause

injury or death to employees.

The OSH Act also established the Occupational Safety and Health

Administration (OSHA). It is the federal agency responsible for making sure that

the laws of the OSH Act are followed.

The OSHA Job Safety and Health: It's the Law poster, available for free from

OSHA, informs workers of their rights under the Occupational Safety and Health

Act. All covered employers are required to display the poster in their workplace.

Employers do not need to replace previous versions of the poster. Employers

must display the poster in a conspicuous place where workers can see it.



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Get enough sleep

Exercise regularly

Stay home when ill

Personal Health


The hospitality industry can be a demanding job and can be better handled

when you are in good physical shape and have a healthy mental attitude.

Be sure to get enough sleep as too little sleep can weaken the body’s immune

system and put you at risk for illness.

You should exercise regularly to increase your strength to be able to lift heavy

objects.

Disease can spread easily in the hospitality industry. If you have a fever, a cold,

or are vomiting, stay home and return when you are well again.



Slide 8

Wash Hands Often

Before

Eating or drinking

Handling raw meat, poultry, or seafood

Prepping food

Putting on gloves


Only a handwashing sink should be used for washing hands in a food

establishment.

Refer to the TFER Hand Wash Poster from the Texas Department of State Health

Services (see All Lesson Attachments tab) for the correct procedure.



Slide 9

Wash Hands

After Cleaning tables or busing dirty dishes Handling chemicals Handling money Handling raw meat, poultry, or seafood (before

and after) Removing chewing gum with your fingers Sneezing, coughing, or using a tissue Taking out garbage Touching clothing or aprons Touching your hair, face, or body


Remind students that hand antiseptics should never be used instead of washing

hands.



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How to Wash Your Hands

1. Apply soap

2. Wet hands and arms

3. Scrub hands and arms

vigorously

4. Rinse hands and arms

thoroughly

5. Dry hands and arms

After Washing Your Hands

1. Use a paper towel to turn off

faucet

2. Use a paper towel to open

restroom door


Click hyperlink Put Your Hands Together from the Centers for Disease Control.

How to Wash Your Hands

• Wet hands and arms

• use running water as hot as you can comfortably stand

• Apply soap

• Apply enough to build up a good lather

• Scrub hands and arms vigorously

• Scrub them for 10 to 15 seconds

• Clean under fingernails and between fingers

• Rinse hands and arms thoroughly

• Use running water

• Dry hands and arms

• Do NOT use your apron or any part of your uniform

• Use a single-use paper towel or hand dryer

CDC – Centers for Disease Control and Prevention

Put Your Hands Together

http://www.cdc.gov/cdctv/handstogether/



Slide 11

EmergenciesFirst Aid and CPRChemical and Hazardous Materials

EMERGENCY SITUATIONS




Slide 12

Emergency Action Plan

◦ Fire

◦ Natural disasters

◦ Medical emergencies

◦ Industrial accidents

◦ Civil disturbances

Emergencies


Fires can result from:

•careless handling of cigarettes and matches

•defective electrical wiring

•defective appliances and heating equipment

•grease buildup in ventilation hoods

•unattended flames in the kitchen

•flammable liquids

Natural disasters include:

•Weather emergencies

•Hurricanes

•Tornadoes

•Lightning

•Blizzards

•Flooding

•Earthquakes

Medical emergencies include:

•Minor injuries

•Life-threatening events

Industrial accidents include:

•Chemical spills

•Gas explosions

•Toxic chemical releases

•Nuclear power plant accidents

Civil disturbances include:

•Riots

•Acts of war

•Workplace violence

•Terrorist attacks



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Examine the victim

Determine what is wrong

Choose an appropriate treatment

Carry out that treatment

First Aid and CPR


First aid is a treatment given to an injured or suddenly ill person before

professional medical care arrives.

Access to a first aid kit is beneficial.

Encourage students to enroll in a hands-on first aid and CPR course from the

American Red Cross, the American Heart Association, or the National Safety

Council.

Click on hyperlink to view short video on CPR.

Official 2012 Hands-Only CPR Instructional Video

Learn how to perform CPR in this 60-second video showing Hands-Only CPR in

action

http://youtu.be/zSgmledxFe8



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Electrical

Fall

Fire and explosion

Infectious diseases

Machine

Toxic substances

Chemical and Hazardous Materials


For each hazardous substance used in the workplace, the employer must get a

material safety data sheet (MSDS) from the manufacturer.

The form contains information about the hazardous components, fire and

explosion hazard data, health hazards, how to safely handle the substance, and

first aid and emergency procedures if the substance is mishandled.



Slide 15

Health InspectionsThreatsLiability Limits

SECURITY MEASURES


Security consists of actions taken to prevent crime and to protect the safety of

people and property. The emphasis of security is prevention.



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Conducted regularly by local health

department

Inspections include:

◦ Kitchen

◦ Storage

◦ Bar

◦ Restaurant areas

Health Inspections


Inspectors look for compliance with sanitation standards, the absence of pests,

proper care and handling of food, proper food storage techniques, and correct

temperature of wash water.



Slide 17

People

Hazards and accidents

Natural disasters

Threats


People include:

• trespasser – a person who enters a place of business or a guest room who does

not belong there

• intruder – a person who enters a place of business or a guest room who does

not belong there

• criminal – a person who has committed a crime

• terrorist – a person who tortures or kills people for a political cause

• thief – a person who robs and steals property from people and places

• arsonist – someone who sets fires

• burglar – a person who enters a building for the purpose of committing a crime

• employees – sometimes steal money, supplies, hotel property, and guests’

property

• guests – sometimes steal hotel property (towels and blankets)

Hazards and accidents include:

• fires

• slips and falls

• equipment breaking

• illness

Natural disasters include hurricanes, tornadoes, floods, and earthquakes.



Slide 18

Depends on the situation

Innkeeper’s Laws

◦ Limitation of liability

Limits the amount of money a hotel must pay a guest

Liability Limits


Liability means responsibility to pay for damage or loss.

Hotels must post signs that explain liability limits and provide a safe for valuables.



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Questions?

Copyright © Texas Education Agency, 2013. All rights reserved.



Slide 20

Textbook:

Reynolds, J. S. (2010). Hospitality services: Food & lodging. Tinley Park, IL: Goodheart-Willcox Company.

Website:

Occupational Health and Safety Administration

With the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration (OSHA) to assure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance.

http://www.osha.gov/index.html

YouTube™:

Fire Extinguisher Tutorial

Training video for using a fire extinguisher

http://youtu.be/2Z2C13gJh-g

Official 2012 Hands-Only CPR Instructional Video Learn how to perform CPR in this 60-second video showing Hands-Only CPR in actionhttp://youtu.be/zSgmledxFe8

Put Your Hands Together CDC – Centers for Disease Control and Preventionhttp://youtu.be/ZlDqcmY_EV8

References and Resources


Documents

Presentation Notes Travel and Tourism Management › wp-content › ... › Presentation-Notes...Presentation Notes – Safety Guidelines Travel and Tourism Management Safety Guidelines