Presentation - Leveraging Hometown Engagement

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    Hometown Engagement

    LTC Paul Hayes

    Join t Publ ic Affai rs Support Element1 APR 2013

    The overall classif ic at ion isUNCLASSIFIED

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    Agenda

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    The Problem

    Where PRTs fit

    Make hometowns your niche

    Leverage hometown connections Develop an engagement strategy

    Build a distribution plan

    Track your successes

    Challenges

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    The Problem

    In Farah we receive zero interest from media.

    No interest at all with the PRT. The brigade was a different story only

    because of the 9/11 10-year anniversary media blitz. All they wanted to

    see were kinetics. They didn't care about anything else.

    Additionally, media aren't interested in the PRT because my province

    has so much kinetic activity.

    Most news agencies and even RC East don't care about every patrol

    your PRT goes on.

    Not many folks in the media want to talk about AFG. Even fewer want to talk about

    non-kinetics. But it is funnyevery mom, dad, spouse, neighbor, and Veteran wants

    to hear about what their Soldiers are doing.

    How do we harness that need to tell the important stories of our command and

    accomplish informational tasks given to us by higher headquarters?

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    Where PRTs fi t in the p lan

    Released internalRC CI Pub only

    Released external, DVIDS, RC release, CORE

    -BCT

    -PRT

    -RC

    -MPAD

    -ISAF

    -IJC

    Released externalISAF / IJC Release, Direct pitch, Embed pitch

    1. Hometowns

    2. Army news

    3. Installations

    4. Med. Markets5. Specialty

    Released externalunit release, direct pitch,

    hometown releases, webpages, Newsletters

    1. Big Leaders2. Big media

    3. AFG media

    4. Big web

    1. Hometowns2. SpecialtyPRT

    BCT

    PRTPRT PRT

    PRT

    Insight from current PRT PAO:

    I could hide out here for 9 months and no one would know and higher headquarters wouldn't

    care! That said, we've made our focus the local/hometown media back home and have gained

    some traction with photos, stories, phone calls & emails to newspaper editors and even HTNRs.

    So, I'd ask that you stress "pitching" stories/photos to media back home... it's less glamorous

    than CNN or one of the big boys coming to visit, but in some ways, it's equally important.

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    Make hometowns your n iche

    Embeds

    Partnerships

    Press conference

    Radio phoner

    Taped interview

    B-roll placement

    Live talk back

    Pentagon

    press briefing

    AFG media event

    Pan-Arab mediainterview

    Op-Ed

    Blog placement

    Host TV crew

    Town Halls

    Build partnerships (media, communities, organizations)

    Focus on the hometown audience (unit and individual)

    Pitch where you can win and seal the deal

    Low-tech coupled with determination and high energy wins

    out every time

    Do the simple stuff like releases really well

    Have a press desk to track everything

    Focus on the low-hanging fruit

    Use hometown heroes to get your message out

    Use influencers back home to drive command informationmessages (safety, sexual assault, suicide)

    The most powerful words spoken every day are, Hi, my

    name is Sgt ________ calling from Kabul, Afghanistan

    how are you doing today?

    Find some way to improve your foxhole daily

    Methods and Tactics

    Insight: Theres a growing disconnect

    between the American people and the

    military. The public knows generically that

    their troops are at war, but the day to day

    connections are less than they used to

    be, the depth and breadth of who we are

    and what were doing, isnt there.

    Source: Adm Mullen, Feb 2011

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    Leverage Hometown Connect ions

    Hometown phoners

    Hometown releases

    DVIDS Website

    Town Halls Op-Ed

    Embeds

    DVIDS Interviews

    Speakers Bureau

    Shouts Out

    Educational programs

    Conference

    Participation

    Partnerships

    TV PartnershipsRadio Partnerships

    Special Partners

    -Weekly in terviews

    -Flexible booking

    -Part icipation in family events

    -Channel for 70thRRC

    -American Legion, VFW

    -Schools

    -Sports Teams

    -AUSA convention

    -Weekly interviews

    -L ink to communi ty funct ions

    -Sustainer Minute 2x per week

    How do we stay linked to our communitiesand their org anizat ions -

    from half way around the world?

    KIRO Seattle

    http://localhost/var/www/apps/conversion/tmp/scratch_7/matsumoto_CD.mpghttp://localhost/var/www/apps/conversion/tmp/scratch_7/Sustainer%20Minute%202009-03-11%20(SPC%20Tucker).wmahttp://localhost/var/www/apps/conversion/tmp/scratch_7/bg%20lally%20part%201_CD.mpghttp://localhost/var/www/apps/conversion/tmp/scratch_7/matsumoto_CD.mpghttp://localhost/var/www/apps/conversion/tmp/scratch_7/matsumoto_CD.mpghttp://localhost/var/www/apps/conversion/tmp/scratch_7/bg%20lally%20part%201_CD.mpghttp://localhost/var/www/apps/conversion/tmp/scratch_7/bg%20lally%20part%201_CD.mpghttp://localhost/var/www/apps/conversion/tmp/scratch_7/Sustainer%20Minute%202009-03-11%20(SPC%20Tucker).wmahttp://localhost/var/www/apps/conversion/tmp/scratch_7/matsumoto_CD.mpghttp://localhost/var/www/apps/conversion/tmp/scratch_7/provancha.wavhttp://localhost/var/www/apps/conversion/tmp/scratch_7/matsumoto_CD.mpghttp://localhost/var/www/apps/conversion/tmp/scratch_7/Sustainer%20Minute%202009-03-11%20(SPC%20Tucker).wmahttp://localhost/var/www/apps/conversion/tmp/scratch_7/bg%20lally%20part%201_CD.mpg
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    Develop a s trategy

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    Bui ld a dist ribut ion plan

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    Track you r success

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    Samples

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    Samples

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    Samples

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    Challenges

    Additional duties

    Connectivity

    Seems overwhelming

    Command support

    Sustaining the effort

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    Key takeaways

    Its our mission and the need is there

    Start small

    Have a plan

    Know the hometowns of all your people

    Weekly goals become monthly successeswhich lead to a tour legacy