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Presentation for Masibambane Co-ordinators
6 March 2007
Petunia Ramunenyiwa
Water Services Sector Support Strategy
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Why do we need a Support Strategy?
Local Government requires support from the water services sector to fulfill its water services responsibilities
The Strategy outlines what support will be provided and how it will be provided
The Strategy is a tool for all stakeholders to give direction as to how support will achieve our sector goals and targets
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Why do you as Masibambane co-ordinators need to understand the
Support Strategy?
You are a key role player in the ‘business of support’
Masibambane is a sector wide initiative The Support Strategy is a sector strategy
which gives direction to Masibambane objectives and support
The Strategy explains how to implement a sector wide approach to support
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Masibambane Co-ordinators
Linkages of your role to the Sector Support Strategy
Support toWSAs
Support to WSPs
Councillortraining
Leadershipdevelopment
Trainingcoordinators
HRD 2025vision
Sector-wideapproach
Peer networks
Co-ordinationKnowledge
management
Ensure that sector wide approach
supports all components of the Support Strategy
Ensure that sector wide approach
supports all components of the Support Strategy
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Where does the Support Strategy direct its attention?
Firstly, it focuses on water services, however it also deals with water resource management in so far as it impacts on water services
The primary target of support is municipalities that are water services authorities and water services providers
It provides direction to sector partners in terms of how they can support local government
It addresses skills shortages Last but not least it explains how co-ordination,
sector collaboration, networking and knowledge management will take place
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Purpose of the Support Strategy To achieve the water services sector vision To achieve the sector goals To achieve the sector targets These are spelt out in the Strategic Framework for Water Services (SFfWS) The SFfWS is our water services policy The SFfWS informed the entire Support Strategy
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By supporting the establishment and functioning of capable, effective and efficient water services institutions
By ensuring the development of adequate skills and competencies required in the water services sector
By enabling all sector role-players and partners to fulfil their roles effectively
How does the Support Strategy aim to achieve the sector vision, goals and
targets?
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What is the approach of the Support Strategy?
It builds on existing support and it introduces new initiatives
Existing support
New support initiatives
…. make more effective
…. Within a sector wide approach (SWAP) with improved collaboration and better co-ordination
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ChallengesPoverty Unemployment
Achieving local economic
development
Meeting the basic infrastructure
targets
Ensuring efficient effective and
sustainable services
Municipal capacity constraints
Financial and resource constraints
Getting the water services institutional
environment right
Skills shortage
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How do we address these challenges Our President frequently reminds us that officials in
the national and provincial spheres must “work together with the elected representatives of local government, to implement our government-wide programme of action”
The challenge for us is to improve the way we “work together” so that we achieve the targets of our programme of action
This is part of the work of a Masibambane co-ordinator – it is a very key role in implementing our Support Strategy
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Key principles that inform the Strategy
Principle 1: Provide practical support to be measured in terms of outcomes
Principle 2: Operational support will be provided only by persons with the necessary and relevant operational competence and experience
Principle 3: Separate governance and operational roles
Principle 4: Create clear accountability for performance
Principle 5: Ensure water services is managed as an integrated business
Principle 6: Build leadership to achieve performance excellence
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Key principlesPrinciple 7: The fulcrum of support to water services
authorities and providers will be the senior manager/s responsible for the performance of the organisation
Principle 8: Support will contribute towards building of a learning culture in all institutions across the sector
Principle 9: Support will be responsive to demands but also mediated by issues of national strategic importance
Principle 10: Putting the consumer first
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Key principles
Principle 11: Support will be strategic with a view to maximise the outcomes for a given set of limited resources
Principle 12: Support resources will be concentrated
Principle 13: Capacity will be institutionalised
Principle 14: Support will be holistic
Principle 15: Support will be transformative
Principle 16: A sector-wide approach will be followed
The Support Strategy – an overview
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Objective 1: establishment & functioning of capable, effective & efficient water services institutions
Objective 2: development of skills Objective 3: role-players effective
Programmaticsupport to
WSAs
Direct operationalsupport to
WSPs
Councillortraining
Leadershipdevelopment
Trainingcoordinators
HRD 2025vision
Sector-wideapproach
Peer networks
Co-ordination
Knowledgemanagement
3A 3B
3C 3D
= new initiative
1A 1B
2A 2B
2C 2D
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Water services authority support Water services authority support
Water services provider support Water services provider support
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2 2
Support to Local Government Water Services Institutions
Development of skills
Enable all sector role-players to fulfil their roles effectively
Councillor development in water services and resources Councillor development in water services and resources
Leadership and management training for water services Leadership and management training for water services
Training support managers Training support managers
Skills development, education and training (HRD 2025 vision) Skills development, education and training (HRD 2025 vision)
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55
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Sector-wide approach Sector-wide approach
Peer networks Peer networks
Co-ordination Co-ordination
Knowledge management Knowledge management
77
88
99
1010
For implementation purposes, the
different parts of the strategy have been structured into 10
focus areas.
10 focus areas
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We need to achieve adequate, safe, appropriate and affordable water and
sanitation services (SFfWS)
Water Services Providers
Water Services Providers
Water Services Authorities
Water Services Authorities
Local government is the sphere of government responsible for providing these services – so our first target of support is WSAs and WSPs
Objective 1: establishment & functioning of capable, effective & efficient water services institutions
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have their policies and bylaws in place are able to plan water services for their area of
jurisdiction are able to set tariffs and allocate equitable share for
sustainable and efficient water services are able to project plan and implement their infrastructure
targets (capital projects have the capacity to regulate their water services
provides
To be strong and effective authorities of water services
Support to WSAs aims to put the necessary support mechanisms in place so that every WSA is able to fulfill their authority functions whereby they:
Support toWSAs
Support to WSAs 1Focus Area
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Support to WSPs
There are two thrusts under this focus area:
a) To provide direct operational support to high risk poor performing water services providers
b) To ensure that all other water services providers have access to appropriate support to address their support needs
The purpose in supporting WSPs is to ensure the provision of efficient and effective water services that meet regulatory standards
WSP Support2Focus Area
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a) Direct operationalsupport to
WSPs
Address strategic operational priorities
Achieve significant improvement in performance within a short timeframe
Are able to access the resources necessary to improve performance on a sustainable basis
The purpose of direct operational support to WSPs is to:
Prioritise under-performing WSPs to turn around their performance so that they: .
WSP Support
New
2Focus Area
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b) Develop capacity of WSPs
Assist WSPs to identify their support needs
Ensure that WSPs have access to the resources, expertise, systems, procedures and other inputs they require to address capacity or performance gaps
Improve WSP business planning as well as another other WSP functional areas that require attention
Provide easy access to a co-ordinated one-stop-shop approach
In addition to direct operational support, other WSPs will also have access to support. The purpose of this support is to: .
WSP Support2Focus Area
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Councillor development in water services and resources
Councillors are able to make good and informed decisions where they are empowered to provide leadership to water services within the local government sphere
Leadership development
Water services managers and other officials in the water sector have the necessary leadership and management skills and vision to realise strong and effective water services institutions and sustainable water services
3Focus Area Focus Area 4
As Masibambane co-ordinators, there may be elements within both of these skills development areas from which
you can benefit
What does the Strategy aim to achieve in skills development?
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What does the Strategy aim to achieve in skills development?
Training of Support Managers
This training and mentoring programme is to ensure that regional support managers are able to properly manage, co-ordinate and target support to the needs of WSAs and WSP
HRD 2025 Vision
Human resources initiatives under HRD 2025 vision are geared towards increasing human resource capacity for the water services sector as a whole
5Focus Area Focus Area 6
Masibambane co-ordinators could also be included in parts of the , there may be elements within both of these
skills development areas from which you can benefit
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Enable all sector role players to fulfill their roles effectively
Sector Wide Approach
The sector wide approach will result in common objectives, the pooling of resources and the targeting of support so that support is properly aligned and streamlined
Co-ordination
Co-ordination is aimed at ensuring that WSAs and municipal WSPs receive the support they need, when they need it and that ‘supporters’ provide the right type of support
7Focus Area Focus Area 8
Both these areas are very key areas within which Masibambane co-ordinators will be involved. Your role will compliment the regional support managers and ensure that
the different sectoral forums are operating effectively to ensure a sector wide approach
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Enable all sector role players to fulfill their roles effectively
Peer networks
Peer networks will strengthen the sharing of lessons and knowledge between WSAs and WSPs through ensuring full ownership by participants and ensuring they are adequately resourced
Knowledge management
Knowledge management will ensure that water services institutions have access to the water services and water resources knowledge they require in an accessible form
9Focus Area Focus Area 10
These are also areas that Masibambane Co-ordinators will
interface and fulfill a facilitating role.
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How much do you need to know about the Support Strategy
So far the presentation has provided an overview
We will now briefly illustrate how WSP support will take place
It is important that you familiarise yourselves with the entire strategy
Particularly since you will be assisting to implement it
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WSA support at municipal level
Refine support plan
WSA Internal Assessment
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WSA Checklist
Access Support Resources- financial- expertise
Develop WSA Support Plan
3
WSA Support Implementation
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Report WSA Targets in WSDP
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4
Regional support manager to access and co-ordinate relevant support
Hands on specialist expertise (either direct or through Regional Co-ordination)
DWAF OSS and National Programmes
Critical role to manage support
Demand responsive approach
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Increasing demand responsive approach
WSA Checklist: The results of the WSA Checklist are used by WSAs to identify their own compliance and/or performance gaps
WSAs undertake an internal WSA assessment (linked to dplg assessments) so that they can identify:
• the specific support interventions they need and
• the estimated resources required for these interventions
Based on the findings of the internal assessment, WSAs prepare a WSA Support Plan with indicators and targets to be achieved
1
2
3
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WS
A S
up
port
P
lan
WS
A S
up
port
P
lan
Support will be accessed against WSA Support Plan The regional support manager will play a key role in
facilitating and co-ordinating support through:• Existing national programmes and / or
• DWAF One-Stop-Shop and / or
• Hands on specialist expertise
Accessing Support for WSAs
WSARegional support to access and co-ordinate relevant support
Hands on specialist expertise (either direct or through regional support manager)
National Support Programmes: WSDP, FBS, Municipal Infrastructure, Regulatory (demand responsive and supply driven as appropriate)
DWAF One-Stop-Shop
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WSA Support ImplementationSource appropriate expertise
The Support Plan will specify what expertise is needed
It is the Regional Support Manager’s role to access the expertise, however the WSA may also access expertise as appropriate
Once the resources and expertise are secured the plan is implemented
Report WSA targets in WSDP The WSA targets are recorded in the WSDP
DWAF monitors performance in achieving these targets
Additional support is provided where required
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6
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Role of the Regional Support Managers The regional support managers are based within the DWAF
Regional Offices
They can be thought of as both the ‘director of support’ and a relationship manager
They are responsible for arranging appropriate support for each WSA against the WSA’s Support Plans
They need to have the skills and competencies to interpret support needs, and access appropriate support resources
They are responsible to ensure the right interfaces between sector stakeholders locally, provincially and nationally
Masibambane co-ordinators will link closely with these support managers
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Municipal Support Plan and Planning Linkages
National
Provincial
Local
Cross Sectoral Water Sector
Water Services Development Plan (WSDP)
Water Services Development Plan (WSDP)
National Water Sector Plan
National Water Sector Plan
Integrated Development Plan
(IDP)
Integrated Development Plan
(IDP)
Medium Term Strategic Framework
(MTSF)
Medium Term Strategic Framework
(MTSF)
Provincial Growth & Development
Strategy (PGDS)
Provincial Growth & Development
Strategy (PGDS)
Provincial Water Sector Plan (PWSP)
Provincial Water Sector Plan (PWSP)
Municipal Support
Plan (WSA & WSP)
Municipal Support
Plan (WSA & WSP)
Water Sector Support Plan (using SWAP)
Water Sector Support Plan (using SWAP)
Provincial Sector Support Implementation
Plan (PSSIP)
Provincial Sector Support Implementation
Plan (PSSIP)
Water Sector Support
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Sector Wide Approach
The sector wide approach underlies all the activities of Masibambane co-ordinators
This section of the Support Strategy is important for Masibambane co-ordinators in terms of impact on their work
This presentation provides a broad overview of the important aspects of the sector wide approach within the Support Strategy
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Sector Partner
Sector Partner
Sector Partner
Sector Partner
Pooled FundingSector wide approachensures:
Sector Programme with common objectives
Provincial Forum
Provincial Forum
Provincial Forum
Provincial Forum
Provincial Forum
Provincial Forum
Support needs inform sector objectives
Municipalities (WSAs and WSPs)
Support to water services authorities and providers
Common objectives
Funding that is directed to support objectives
Sector collaboration
Municipal needs inform programme priorities
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Why a sector wide approach? Bringing resources together allows the water sector, lead
by DWAF, to plan longer term programmes that address the real needs of WSAs and WSPs
WSAs and WSPs real needs are identified in their municipal action / support plans which inform the Provincial Water Sectors Plans (PWSPs)
The PWSPs then inform the National Water Sector Plan (NWSP)
The NWSP is a consolidated plan which is supported with the necessary budget and resources
In this way pooled resources are targeted to the support needs to the water services sector
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The Strategic Framework for Water
Services addresses the overall vision, goals
and targets for the water services sector
STRATEGIC FRAMEWORK FOR WATER SERVICES
STRATEGIC FRAMEWORK FOR WATER SERVICES
September 2003
STRATEGIC FRAMEWORK FOR WATER SERVICES
September 2003.
Vision, goals and objectives POLICY
Consolidated Budget and Consolidated Programme
Sector wide approach
Provincial Sector Support Implement Plan (PSSIP)
Provincial Sector Support Implement Plan (PSSIP)
Municipal Action Plans (WSA Support Plans and WSP Action Plans with targets and indicators)
1
2 3
4
5
STRATEGIC FRAMEWORK FOR WATER SERVICES
National Water Sector Plan
Part of the Provincial Water Sector Plan
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Regional SupportManager
WSA manager
Support request(WSA Support Plan
or WSP Support Plan)
Supportoffering
Support resources: DWAF water services and water resources, dplg, SALGA, peer networks, knowledge management initiatives, training institutes, etc.
Demand driven co-ordinated support
…. prepares Provincial Sector
Support Implementation
Plan (PSSIP)
Masibambane Co-ordinator
…. prepares Provincial Water
Sector Plan (PWSP)
For more information contactPetunia Ramunenyiwa012 336 6585082 885 [email protected]
