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Presence To ContributionMarch 2009
Tri-Counties Regional Center
By Claudia Bolton, HSAHelen Sanderson Associates
Community Building: A definition from the experience of Options in Madison, WI.
Community building is the way we learn about purposefully forming and organizing relationships, based on an emerging plan which captures a person’s desire to
explore and develop new memberships and relationships.
Community building is focused on extending a person’s opportunities to contribute to mutual relationships and is consciously oriented toward building the habits and skills
of welcome in community settings.
Members of Each Other, by John O’Brien and Connie Lyle O’Brien, 1996
Community
What does “Community” Mean
to You?
ServiceLife
CommunityLife
• Important for addressed
• No organized effort to address important to
• To and for present• Active circle of support• Included in community life
• To and for present
• Closest people are paid or family
• Few real connections
Moving from Service Life to Community LifeMoving from Service Life to Community Life
A Good Paid Life
Focus on connecting, building relationshipsand natural supports‘Important to’ present
‘Important to’ recognized
© The Learning Community for Person Centered Practices, Inc. 2008
A Good Paid Life
ServiceLife
CommunityLife
Moving from Service Life to Community LifeMoving from Service Life to Community Life
• Important for addressed
• No organized effort to address important to
• To and for present• Active circle of support• Included in community life
• To and for present
• Closest people are paid or family
• Few real connections
© The Learning Community for Person Centered Practices, Inc. 2008
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Relationship and Community Building
Work Must Be Intentional.
What Can We Do To Make Sure It Happens?
Even When the Laundry Is Not Done
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The Community Connection Approach
• Learning about the person• Community Mapping• Mapping our networks• Making a contribution• Sustaining and Building Opportunities
Learning about the Person
Several Tools:•Circle of Support•Relationship Map•Good Day, Bad Day•What is Important to Me (from PCT)•Who am I, My Gifts and Capacities•Who am I, My Style•Hopes and Dreams
Relationship Mapping
How these tools help:• Identifies who is important to the person
• Who can contribute to getting the person better connected
• Identifies relationships that can be strengthened and supported
• Shows the balance of family, friends and paid support in the person’s life
• Identifies community opportunities for participation
Intimacy: People you love, who love you,
partners, family, friends, anchors, (can include pets and animals)
Friendship: People you like, friends, family, people you like to be with, people who like to be with you (can include pets and animals)
Participation: People, work, organizations, networks, associations, volunteering, community places you participate in
Exchange: People who you pay or who are paid to provide services to you: hairdresser, doctor, landlord, bank teller, teacher, personal assistant, employees.
Relationship MapOriginal map developed by Judith Snow
Modified by Claudia Bolton
Intimacy
Friendship
Participation
Exchange
Ties and Connections
• Friendship• Acquaintance• Membership• Keeping in Touch
• Being Part of a Family
• Having a Partner• Being a Neighbor• Being Known in a
Neighborhood
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John O’Brien, Reflecting on Social RolesJune 2006
W h o Am I? My Gi f ts and C a p a c iti e s
Gifts of the Heart Š for example, passion, listening, caring
Gifts of the Head-Knowledge, Information
Gifts of the Hand (and feet and voice)- Practical Skills
C.Bolton for HSA March 2009
Pam the Artist
What A re My S ig nature S tre n g t hs? Fr o m P o sit iv e P s y c h ol o gy, A u the nt ic H a p p ine ss , M .S eli g ma n, 20 04
Wisdom and Knowledge
Courage
Temperance
Justice
Humanity and Love Transcendence
C.Bolton for HSA March 2009
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Pam has a gift with animals
Bad DayGood Day
Hopes and Dreams for the Future
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Posi ti ve and Possib l e by ….(date)
Now
Enrol l
Strengt h en
Fi rst Steps
Three Mont h s
Working Gifts and Waiting Gifts
“We all have Working Gifts…These are the gifts we develop and strengthen throughout our lives. But we also have waiting Gifts, Gifts waiting to be called and developed.
We don’t often know what are waiting gifts are until we’re pressed into service”.
Henry Moore, Asset Based Community Development, When People Care Enough to Act, Green, More and O’Brien, 2006
Having a Valued Role – Being Somebody!
Characteristics of People Who Support Pam Best:
People who ask donÕt order
People who will not get into power struggles
People who are happy to go at PamÕs pace
People who are willing to stay until the end if she is thoroughly enjoying herselfsomewhere
People who appreciate her enthusiasm for being on stage
Are willing to spend time talking and helping Pam express what she is thinking about orworried about
People who make Pam laugh when she is upset ŅLaughing makes me feel goodÓ
Matching Staff and Matching Community Support
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Support For Pam
People who:
Will stay until the event is over
Can go at my pace (slow)
Will not get into power struggles
Will not take it personal when I am in a bad mood
Will laugh and be silly with me
Information and expectations about what will happen when we get there
Support to get ready to go
Physical assistance when the ground is uneven or I am tired
Close attention paid to me so I don’t do things that are unwelcome by others
Ability to; distract me or make me laugh when I am in a bad mood
Scout out new opportunities where I will be a welcomed member
Must love animals, country and Christmas music, crafts, visiting the elderly and my family
Community Opportunities
COMMUNITY MAPPING
People – who do you know? What are the key relationships you have or want to develop?
Groups and associations – where do people meet up regularly in an organized or formal way?
Third places- those places in every community where locals gather to visit, share news and be among others.
Such places are a great spot to meet the neighborhood “connectors” (those people who know everyone else) and to assist someone to become a “regular”.
COMMUNITY MAPPING
Church and Hallflower arranging classPriest, Fr Simmons
HealthCentreYogaSlimming club
Hospice shopBetty
George, pub landlord, darts, fishing, pool, open mike.
Library. Reading group.
Community centreWomen’s groupCoffee morningallotments
Citizens advice
Sheila’s cafe
home
Third Places
• Are on neutral ground
• Act as a leveler• Conversation is the
main activity• Anyone can become
a regular
• They have a low profile
• The mood is playful• They can feel like a
home away from home
Cindy and Friends at Dennys
Stables are Great Places to Hang out and be Part of a Community
Where are you C o nnected?
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Presence
Participation
Contribution
From Presence to Contribution
Activity Being Present
Having Presence
Actively Participating
Connecting Contributing
Football Game
Seated in the stand
Cheering along with the others
Dressed in team colors, commenting, shouting encourage-ment
Going to the pub after the game, joining supporters going to other team games
Selling raffle tickets, collecting funds, giving others a lift,
Example from Helen Sanderson Associates, UK
Presence to Contribution
Activity Being Present
Having Presence
Actively Participating
Connecting Contributing
Knitting Knits at home by herself
Does not knit with others
Knits every night
Does not knit with others
Gives her dishcloths to her family and friends
Example from Julie Malette, HSA
Community Groups
• What are the groups expectations of it’s members?
• What is the membership like?
• Who are the welcomers?
• What support will the person need?
Community Places-Supporting ParticipationRevision 11-08
Stages of Participation
Characteristics- Expectations
Support Needed
Preparing to Go___________
Arrival
Unwritten rules
Getting started
Participation
Finishing up
Exit
Other things to know/do
Patterns of Community Building
• Pay attention to natural cues
• Stand alongsideRemember…• Nothing about
relationships is fixed –• Community building
work is rarely ever over
Characteristics of a Community Connector
• Confidence in understanding the person
• Trusts community members
• Has high expectations
• Trusts people to work out problems and
• Gently assists when needed
• Calls on others willingness to help
Community Connector
• Is well connected• Focuses on gifts and capacities• Believes in community hospitality• Confidence in the capacity of people to
do what is right• Has replenished capacity to forgive• Is flexible, and willing to laugh when
things go wrong
Staff Development and Community Building Skills
• Have staff do their own relationship maps• Identify staff who are natural connectors• Encourage staff to get involved in the
community themselves• Encourage staff to be more curious, out-
going, and to take more risks • Use the Skills and Tools to shape Habits
Learning AboutWhat Works and Doesn’t
Work
NorthStar Services Learning Log for Recording Things We Are Trying and Learning About supporting Pam to get together with friends and to become more a part of the community (become known, have more friends, be a part of things)
Date Activity: (what, where, when, how long,etc)
Who was there?(names, others)
What did you try that workedwell? What should we try nexttime?What did you Learn about whatworked? “The UP Side ofThings”
What did you try that didnot work? What shouldwe do differently? Whatdid you learn about whatdid not work?“The DOWN side ofthings”
Cindy With a Circle Graphic of the
People in Her Life and their Roles
The Four Questions
• Things We’ve Tried
• Things We’ve Learned
• Things We are Pleased About
• Things We are Concerned About
• Plus One: Given what we know. What’s Next?
Pam’s Family Participates
Service Life
What is important forimportant for the person is addressed
No organized effort about what is important toimportant to the person, yet
Community Life
What is important toimportant to and important forimportant for the person is present
Active Circle of support, Circle of support, IncludedIncluded in community life
A Good But Paid Life
What is important toimportant to and important important forfor the person is present
Closest people are paid staff or family. Few other real connections with others
Important toImportant to recognized Important toImportant to recognized
Important toImportant to presentImportant toImportant to present
Focus on connectingconnecting, building relationshipsrelationshipsFocus on connectingconnecting, building relationshipsrelationships
Where do you reckon people you support are at along this arrow?(Please fill in a square per person you support below, as in the example)
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Action Steps for Getting Started
Think about yourself or someone you support
Think about several ideas that seem most appealing for getting started
In a Round: share with your table members the ideas you have.
The freshest thinking from the table will be shared with the entire group of participants.
• What Did You Learn?
• What Will You Try?
From Presence to Contribution…