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A Little About Me
March 19, 2011
35 “plus” years of industry experience:• VP, Learning & Development at AlliedBarton Security Services (since 2003)• President & co-founder, USProtect (Bethesda, MD)• Vice President, Operations, SpectaGuard, Inc. (now AlliedBarton)• Lieutenant of Police, Lower Merion Township Police Department (Ardmore, PA)
Responsibilities:• Leads AlliedBarton’s training community which currently consists of 100+ Training professionals located
throughout the country who provide training locally to support AlliedBarton customers• Security Officer basic and ongoing skills training• Account Manager training and development• Professional Development for AlliedBarton’s Leaders• Compliance Training
Professional affiliations:• ASIS, International• Police Chiefs Association of Southeastern Pennsylvania• American Society of Training & Development
Calvary Lutheran (West Chester, PA)• 19 years
Discussion Topics – 10 Things to Consider1. Likely and worst case scenarios2. Your team3. Your building (environment)4. Coordinating with Police – Fire – EMS5. Plans – Policies – Practice6. Communication7. Training – Drills – Practice8. Evacuation planning9. Recovery / continuity planning10. Resources
March 19, 2011
Likely and worst case scenarios
March 19, 2011
• Earthquakes• Fires• HVAC system failure• Hurricanes• Floods• Terrorism• Structure collapse• Explosions• Bomb threats
• Airplane collisions• Civil disturbances• Nuclear incidents• HAZMAT release• Tornadoes• Heavy snow• Elevator failure• Power failure• Telecommunications failure• Medical emergencies
Your Preparedness Team Church leaders
Pastoral staff Support staff (FT or PT)
Congregation members Who can contribute knowledge, experience, skill and time? Anyone with training, background, experience who can contribute?
Local Police, Fire, EMS Chain of Command
Who is in charge, at any given time? Neighbors
Local business Other community stakeholders
March 19, 2011
Your Building Age
Structure (when built / last renovation) Systems (plumbing, electric, sprinkler, alarms, etc.)
Construction type Impact on response, evacuation plans
Location How many stories? Is there a basement? Unique features Floor plan Proximity to and availability of emergency services
March 19, 2011
Coordinating with Police – Fire – EMS
Do you know them and do they know you? Police Chief Fire Marshall Head of EMS or County Emergency Services American Red Cross (local chapter)
Do they know your building? Floor plans Entrances and Exits Unique features
Do they know your routines? Schedule of regular services Special events Daytime staffing levels (if applicable)
Regular meetings or site visits Do they have a seat at your planning table?
March 19, 2011
Plans – Policies – Practice
Vulnerability survey / Risk Assessment Resources
Plans need to be: Published Communicated Regularly updated
Evacuation procedures (see: Drills) Clear Concise Visible Updated as conditions change in your building
Drills Annual Partner with local Police, Fire, EMS
March 19, 2011
Communication
The best plan is the world is useless everyone impacted knows about it: Congregation Staff Guests Visitors Emergency Responders
Protocols need to be established for communicating FACTS during in-progress incidents Single point of contact Helps reduce anxiety and eliminate panic Media relations
March 19, 2011
Training – Drills – Practice
Training and drills are a significant portion of preparedness efforts Why do we train?
Familiarity “Muscle memory” Calm v. Panic Improve our systems, processes, plans and procedures “Act” v. “React”
How often? Who is included? Who should lead? Table top exercises
March 19, 2011
Evacuation planning
Review your plan with employees, guests and visitors Train key staff and members on key elements of plan Everyone should know his / her role in an emergency situation or
building evacuation Designated meeting areas
Who’s in charge of headcount? Clearly posted floor plans and exit paths Staff training (e.g., Ushers) Persons with disabilities Who makes the call to evacuate?
March 19, 2011
Recovery / continuity planning
What does your congregation need to stay operational? Who is in charge? (primary, secondary…) Authorized bank signatories Company financial records
Offsite backup Inventory of all assets
Descriptions, serial numbers, value Photos
Alternative worship space
March 19, 2011
Resources
March 19, 2011
AlliedBarton Security Serviceswww.alliedbarton.com
American Society of Industrial Securitywww.asisonline.org
Building Owners and Managers Institutewww.bomi-edu.org
Department of Homeland Securitywww.dhs.gov
FBI tip Web Sitewww.ifccfbi.gov
Federal Emergency Management Agencywww.fema.gov
www.churchsecurityconsultant.com
www.churchdisasterhelp.org