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Copyright © GHD 2011 Thomas Keown, P .E., GHD Katy Isaksen, KI &A Gary Bourne, P.E., BHC 18 May 2011 Water Utility Business Adv isor: Preliminary Findings Workshop

Preliminary water utility report

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Copyright © GHD 2011

Thomas Keown, P.E., GHD

Katy Isaksen, KI &A

Gary Bourne, P.E., BHC

18 May 2011

Water Utility Business Advisor:

Preliminary Findings Workshop

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 Agenda

�� IntroductionsIntroductions

�� Process OverviewProcess Overview

�� Initial FindingsInitial Findings

�� Q+ AQ+ A

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Water Utility Review

��

February 2011February 2011 -- GHD Team selected to assist withGHD Team selected to assist withassessment of Water Utility management optionsassessment of Water Utility management options

�� March 2011March 2011 -- Project KickProject Kick--off and begin data collectionoff and begin data collection

�� April to May 2011 April to May 2011 -- Initial  Analysis and interviews of Initial  Analysis and interviews of interested 3interested 3rdrd parties:parties: ± ± City staff (COBI)City staff (COBI)

 ± ± Kitsap Public Utility District (KPUD)Kitsap Public Utility District (KPUD)

 ± ± Washington Water Service Company (WWSC)Washington Water Service Company (WWSC)

�� May 2011May 2011 ± ± Developed draft assessment of Developed draft assessment of management optionsmanagement options

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Issues To Be  Assessed

�� OperationalOperational ± ± Levels of Service ImpactsLevels of Service Impacts

 ± ± Future Capital PlanningFuture Capital Planning

�� FinancialFinancial ± ± Valuation of Water UtilityValuation of Water Utility

 ± ± Evaluate Level of Monthly RatesEvaluate Level of Monthly Rates

 ± ± Impacts to Utility and General Fund (i.e. stranded costs)Impacts to Utility and General Fund (i.e. stranded costs)

 ± ± Existing Debt/Bonding IssuesExisting Debt/Bonding Issues

 ± ± Utility Tax Revenue ImpactUtility Tax Revenue Impact

�� StrategicStrategic ± ± Management of Growth and Water ResourcesManagement of Growth and Water Resources

 ± ± Franchise AgreementsFranchise Agreements

 ± ± Public vs. PrivatePublic vs. Private

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Benchmark Criteria Overview

�� Industry StandardsIndustry Standards ± ± Key Performance IndicatorsKey Performance Indicators�� Level of Service (LOS) Criteria and BenchmarksLevel of Service (LOS) Criteria and Benchmarks

Cover:Cover:

�� Operations & MaintenanceOperations & Maintenance

�� EngineeringEngineering�� Customer ServiceCustomer Service

�� ManagementManagement

�� FinanceFinance

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Key Performance Indicator - Connections

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Caution: KPIs need to be viewed holistically and within context!Caution: KPIs need to be viewed holistically and within context!

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Key Performance Indicator ± Pipeline Miles

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Caution: KPIs need to be viewed holistically and within context!Caution: KPIs need to be viewed holistically and within context!

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Operations and Maintenance LOS

�� O&M Services:O&M Services: ± ± Water SupplyWater Supply

 ± ± Water TreatmentWater Treatment

 ± ± Water QualityWater Quality

 ± ± ReservoirsReservoirs ± ± Pump StationsPump Stations

 ± ± Distribution SystemDistribution System

�� PipePipe

�� MetersMeters�� HydrantsHydrants

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 ± ± ProgramsPrograms�� Preventative MaintenancePreventative Maintenance

�� CrossCross--Connection ControlConnection Control

�� Emergency ManagementEmergency Management

�� Line LocatingLine Locating

 ± ± RegulatoryRegulatory�� DOH CertificationsDOH Certifications

�� Sanitary Sewer OperationsSanitary Sewer Operations

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Engineering and Customer Service LOS

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�� Engineering Services:Engineering Services: ± ± Developer ExtensionsDeveloper Extensions

�� Integrated/Timely ResponseIntegrated/Timely Response

 ± ± Design StandardsDesign Standards

 ± ± Capital Improvement Program (CIP)Capital Improvement Program (CIP)

�� Customer Service  Activities:Customer Service  Activities:

 ± ± Customer ComplaintsCustomer Complaints

 ± ± Customer Service  ActivitiesCustomer Service  Activities�� NewslettersNewsletters

�� WebsiteWebsite

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Management and Finance LOS

�� ManagementManagement

 ± ± Comprehensive PlanningComprehensive Planning

�� Development ControlDevelopment Control

�� Water Resource PlanningWater Resource Planning

 ± ± LegalLegal

�� Authorization Authorization

�� Public vs. PrivatePublic vs. Private

�� FinanceFinance

 ± ± Water RatesWater Rates

�� Operations, Admin., BillingOperations, Admin., Billing

�� Debt RepaymentDebt Repayment

�� Capital / System Replacement FundingCapital / System Replacement Funding

 ± ± Outstanding bonds/debt with combined utilityOutstanding bonds/debt with combined utility

 ± ± ReservesReservesCopyright © GHD 2011

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Monthly Residential Rate Comparison:Cities with Similar # of Connections

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AWC 2010 Sur vey of Residential Monthly Water Rates

AWC 2010 Sur vey of Residential Monthly Water Rates

$0.00

$10.00

$20.00

$30.00

$40.00

$50.00

$60.00

$70.00

Single Family Monthly Water @ 1000 cubic feet

(1500-2500 connections, CoBI=1999)

AWC 2010

Survey

Caution: Rates need to be viewed holistically and within context!Caution: Rates need to be viewed holistically and within context!

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Monthly Residential Rate Comparison:Variety of Cities & Districts in Region

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W arning: Rates need to be viewed holistically and within context!W arning: Rates need to be viewed holistically and within context!

Green lines

indicateestimatedrates for alternativesdevelopedin this study

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Management Options to Consider 

�� Management OptionsManagement Options ± ± City of Bainbridge IslandCity of Bainbridge Island

�� Current (with Rate Reduction)Current (with Rate Reduction)

�� OptimizedOptimized

�� ExpandedExpanded

 ± ± Kitsap Public Utility District (KPUD)Kitsap Public Utility District (KPUD)�� Management ContractManagement Contract

�� Transfer/Sell OwnershipTransfer/Sell Ownership

 ± ± Washington Water Service Company (WWSC)Washington Water Service Company (WWSC)

�� Management ContractManagement Contract

�� Transfer/Sell OwnershipTransfer/Sell Ownership

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Summary Findings

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Water Utility Management Options City of Bainbridge Island (CoBI)

Kitsap Public UtilityDistrict (KPUD)

Washington Water Ser viceCompany (WWSC)

Current Optimize Expand Manage Own Manage Own

OperationsOperations

Meets O&M RequirementsMeets O&M Requirements YesYes YesYes YesYes YesYes YesYes YesYes YesYes

Controls Level of ServiceControls Level of Service CoBICoBI CoBICoBI CoBICoBI CoBI/KPUDCoBI/KPUD KPUDKPUD CoBI/WWSCCoBI/WWSC WWSCWWSC

Schedules Capital ProjectsSchedules Capital Projects CoBICoBI CoBICoBI CoBICoBI CoBI/KPUDCoBI/KPUD KPUDKPUD CoBI/WWSCCoBI/WWSC WWSCWWSC

FinancialFinancial

Lower Rates for CustomersLower Rates for Customers YesYes YesYes YesYes YesYes YesYes YesYes YesYes

 Ability to Finance Capital Ability to Finance Capital YesYes YesYes YesYes YesYes YesYes YesYes YesYes

Issues with Existing DebtIssues with Existing Debt NoNo NoNo NoNo NoNo NoNo NoNo NoNo

StrategicStrategic

Purveyor already on islandPurveyor already on island YesYes YesYes YesYes YesYes YesYes YesYes YesYes

Water system ownershipWater system ownership CoBICoBI CoBICoBI CoBICoBI CoBICoBI KPUDKPUD CoBICoBI WWSCWWSC

Growth/Water Resource PlanningGrowth/Water Resource Planning CoBICoBI CoBICoBI CoBICoBI CoBI/KPUDCoBI/KPUD KPUDKPUD CoBI/WWSCCoBI/WWSC WWSCWWSCPublic or Private entityPublic or Private entity PublicPublic PublicPublic PublicPublic PublicPublic PublicPublic PrivatePrivate PrivatePrivate

Key AssumptionsKey Assumptions

Decouple sewer bondsDecouple sewer bonds YesYes YesYes YesYes YesYes YesYes YesYes YesYes

Further staff/service reductionFurther staff/service reduction YesYes YesYes Not LikelyNot Likely YesYes YesYes YesYes YesYes

Set levels of serviceSet levels of service YesYes YesYes YesYes YesYes NoNo YesYes NoNo

 Acquire other systems on island Acquire other systems on island NoNo NoNo YesYes N/ AN/ A N/ AN/ A N/ AN/ A N/ AN/ A

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City of Bainbridge Island ± Current (w/Rate Reduction)

�� ProsPros ± ± Water system meets/exceeds industry Level of Service standardsWater system meets/exceeds industry Level of Service standards

 ± ± No impact to capital project integration, land use/growth control, water No impact to capital project integration, land use/growth control, water resource managementresource management

 ± ± Recent FTE ReductionsRecent FTE Reductions�� 20092009 ± ± 10.210.2

�� 20102010 ± ± 7.57.5

�� 20112011 ± ± 6.56.5

 ± ± CIP Budget has been reCIP Budget has been re--evaluated and refinedevaluated and refined

 ± ± Adjusted rate to customers Adjusted rate to customers --  Approximate Approximate 34% saving s34% saving s (single family(single familyusing 1000 cf)using 1000 cf)

�� Need to adjust rates to reflect cost reductionsNeed to adjust rates to reflect cost reductions

�� Revise current policy of CPI plus 2%Revise current policy of CPI plus 2%

�� ConsCons ± ± Cost of ServiceCost of Service

�� Existing FTE/Connections and FTE/Mile of Pipe KPI below industry ratiosExisting FTE/Connections and FTE/Mile of Pipe KPI below industry ratios

�� CIP needs further evaluation and costs realigned (e.g. intertie in lieu of reservoir)CIP needs further evaluation and costs realigned (e.g. intertie in lieu of reservoir)Copyright © GHD 2011

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City of Bainbridge Island - Optimize

��

ProsPros ± ± Adjusted rate to customers Adjusted rate to customers --  Approximate Approximate 45% saving s45% saving s (single(singlefamily using 1000 cf)family using 1000 cf)

 ± ± No operational impact to sewer/storm utilityNo operational impact to sewer/storm utility

 ± ± Maintain regulatory required Levels of ServiceMaintain regulatory required Levels of Service

 ± ± Maintain control of Growth and Water ResourcesMaintain control of Growth and Water Resources ± ± Maintain water fund reservesMaintain water fund reserves

�� ConsCons ± ± Most preventative maintenance activities to be deferredMost preventative maintenance activities to be deferred

 ± ± Reduced customer service activitiesReduced customer service activities

 ± ± $230,000 stranded costs (salaries and benefits)$230,000 stranded costs (salaries and benefits)�� 2.0 FTEs to be eliminated ($183K)2.0 FTEs to be eliminated ($183K)

�� 0.5 FTEs to General Fund ($47K)0.5 FTEs to General Fund ($47K)

 ± ± Need to realign staff allocations and dutiesNeed to realign staff allocations and duties

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City of Bainbridge ± Expanded

��

Increase customers for greater economy of scale byIncrease customers for greater economy of scale byadding systems to city ownershipadding systems to city ownership

�� ProsPros ± ± Adjusted rate to customers Adjusted rate to customers± ± Approximate range is Approximate range is 34% to 45%34% to 45%

 ± ± Minimal impacts to General Fund or Sewer/Storm FundMinimal impacts to General Fund or Sewer/Storm Fund ± ± No FTE reductions requiredNo FTE reductions required

 ± ± Further consolidates management of growth and authority of water Further consolidates management of growth and authority of water resourcesresources

 ± ± No impact to current City ratepayer¶s existing Levels of ServiceNo impact to current City ratepayer¶s existing Levels of Service

�� ConsCons ± ± Owner¶s willingness to sellOwner¶s willingness to sell

 ± ± Need to assess condition of water system to be acquired andNeed to assess condition of water system to be acquired andpotential impacts to Levels of Servicepotential impacts to Levels of Service

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KPUD ± Management Contract

��

ProsPros ± ± No transfer of ownership cost and City retains water utility assetsNo transfer of ownership cost and City retains water utility assets

 ± ± Adjusted rate to customers Adjusted rate to customers± ± Approximate range is Approximate range is 30% to 35%30% to 35%

 ± ± Meet most Level of Service requirementsMeet most Level of Service requirements

�� However, not trained or limited experience in onHowever, not trained or limited experience in on--site chlorine generationsite chlorine generationequipment and SC AD A systemsequipment and SC AD A systems

 ± ± City maintains control over growth, water resources, capital spending, etc.City maintains control over growth, water resources, capital spending, etc.

 ± ± City defines the contract (term, duration, activities, etc.)City defines the contract (term, duration, activities, etc.)

�� ConsCons ± ± Initial cost of transitionInitial cost of transition

 ± ± $600,000 stranded costs (salaries and benefits)$600,000 stranded costs (salaries and benefits)�� 5.0 FTEs to be eliminated ($460K)5.0 FTEs to be eliminated ($460K)

�� 1.0 FTE reallocated to Sewer/Storm ($93K)1.0 FTE reallocated to Sewer/Storm ($93K)

�� 0.5 FTE reallocated to General Fund ($47K)0.5 FTE reallocated to General Fund ($47K)

 ± ± Rates and activities will need to be negotiated to outline Level of ServiceRates and activities will need to be negotiated to outline Level of Servicerequirements and responsibilitiesrequirements and responsibilities

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KPUD ± Transfer/Sell Ownership

�� ProsPros ± ± Adjusted rate to customers Adjusted rate to customers ± ±  Approximate Approximate 35% savings35% savings

 ± ± KPUD would reimburse for excess, appropriated water rightsKPUD would reimburse for excess, appropriated water rights

 ± ± Approximate COBI Water Utility Market Value = $2.3M Approximate COBI Water Utility Market Value = $2.3M

 ± ± Utility Tax or Franchise Fee could be negotiatedUtility Tax or Franchise Fee could be negotiated

�� ConsCons ± ± $600,000 stranded costs(salaries and benefits)$600,000 stranded costs(salaries and benefits)

�� 5.0 FTEs to be eliminated ($460K)5.0 FTEs to be eliminated ($460K)

�� 1.0 FTE reallocated to Sewer/Storm ($93K)1.0 FTE reallocated to Sewer/Storm ($93K)

�� 0.5 FTE reallocated to General Fund ($47K)0.5 FTE reallocated to General Fund ($47K)

 ± ± KPUD issues water availability lettersKPUD issues water availability letters

 ± ± Less control of Water Resources ManagementLess control of Water Resources Management

 ± ± New level of coordination required for joint projectsNew level of coordination required for joint projects

 ± ± KPUD sets Levels of ServiceKPUD sets Levels of Service

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WWSC ± Management Contract

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�� ProsPros ± ± No transfer of ownership cost and City retains water utility assetsNo transfer of ownership cost and City retains water utility assets

 ± ± Provides a reduced rate to customersProvides a reduced rate to customers ± ±  Approximate range is Approximate range is 22% to 27%22% to 27%

 ± ± Meet most Level of Service requirementsMeet most Level of Service requirements

�� However, not trained or limited experience in onHowever, not trained or limited experience in on--site chlorine generationsite chlorine generationequipment, SC AD A systems and response time is 60 minutes (compared to 30equipment, SC AD A systems and response time is 60 minutes (compared to 30

minutes for COBI/KPUD)minutes for COBI/KPUD) ± ± City maintains control over growth, water resources, capital spending, etc.City maintains control over growth, water resources, capital spending, etc.

 ± ± WWSC may be able to provide sewer servicesWWSC may be able to provide sewer services

�� ConsCons ± ± $600,000 stranded costs (salaries and benefits)$600,000 stranded costs (salaries and benefits)

�� 5.0 FTEs to be eliminated ($460K)5.0 FTEs to be eliminated ($460K)

�� 1.0 FTE reallocated to Sewer/Storm ($93K)1.0 FTE reallocated to Sewer/Storm ($93K)

�� 0.5 FTE reallocated to General Fund ($47K)0.5 FTE reallocated to General Fund ($47K)

 ± ± Rates and activities will need to be negotiated to outline Level of ServiceRates and activities will need to be negotiated to outline Level of Servicerequirements and responsibilitiesrequirements and responsibilities

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WWSC ± Transfer/Sell Ownership

�� ProsPros ± ± Adjusted rate to customers Adjusted rate to customers ± ±  Approximate Approximate 27% savings27% savings

 ± ± WWSC would reimburse for excess, appropriated water rightsWWSC would reimburse for excess, appropriated water rights

 ± ± Approximate COBI Water Utility Market Value = $2.3M Approximate COBI Water Utility Market Value = $2.3M

 ± ± Utility Tax or Franchise Fee could be negotiatedUtility Tax or Franchise Fee could be negotiated

�� ConsCons ± ± $600,000 stranded costs (salaries and benefits)$600,000 stranded costs (salaries and benefits)

�� 5.0 FTEs to be eliminated ($460K)5.0 FTEs to be eliminated ($460K)

�� 1.0 FTE reallocated to Sewer/Storm ($93K)1.0 FTE reallocated to Sewer/Storm ($93K)

�� 0.5 FTE reallocated to General Fund ($47K)0.5 FTE reallocated to General Fund ($47K)

 ± ± WWSC issues water availability lettersWWSC issues water availability letters ± ± Less control of Growth and Water Resources ManagementLess control of Growth and Water Resources Management

 ± ± New level of coordination required for joint projectsNew level of coordination required for joint projects

 ± ± Public perception of privatized water Public perception of privatized water 

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Rate  Analysis

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Single Family Monthly (using 1,000Single Family Monthly (using 1,000cubic feet of water)cubic feet of water) EstimatedEstimatedRateRate SavingsSavings State &State &City TaxCity Tax Impact onImpact onGeneral FundGeneral Fundfrom city taxesfrom city taxes

COBICOBI -- ExistingExisting $64.98$64.98 incl.incl. $0$0

COBICOBI -- Current w/rate adj.Current w/rate adj. $43.15$43.15 --34%34% incl.incl. --$50,000$50,000COBICOBI -- OptimizedOptimized $35.94$35.94 --45%45% incl.incl. --$66,000$66,000KPUDKPUD -- OwnOwn $42.39$42.39 --35%35% addedadded --$51,000$51,000WWSCWWSC -- OwnOwn $47.54$47.54 --27%27% addedadded --$45,000$45,000

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Estimated Impact on General Fund

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Estimated Impact on General FundEstimated Impact on General Fund

Water Utility  AlternativeWater Utility  Alternative Est.Est.Rate/Mo.Rate/Mo.

City TaxesCity Taxes Salary &Salary &BenefitsBenefits

TotalTotal

COBICOBI -- ExistingExisting $64.98$64.98 $0$0 $0$0 $0$0

COBICOBI -- Current w/rate adj.Current w/rate adj. $43.15$43.15 $50,000$50,000 $0$0 $50,000$50,000

COBICOBI -- OptimizedOptimized $35.94$35.94 $66,000$66,000 $47,000$47,000 $113,000$113,000

COBICOBI -- Expanded*Expanded* $43.15$43.15 $0$0 $0$0 $0$0

KPUDKPUD -- OwnOwn $42.39$42.39 $51,000$51,000 $47,000$47,000 $98,000$98,000

WWSCWWSC -- OwnOwn $47.54$47.54 $45,000$45,000 $47,000$47,000 $92,000$92,000*Assumes current staffing with adjusted rate and new customers to offset loss in city taxes to*Assumes current staffing with adjusted rate and new customers to offset loss in city taxes to

general fund from existing customer rate reduction.general fund from existing customer rate reduction.

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QUESTIONS???

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