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• R&D & Development
• Marketing & Sales
• Support Engineers
• Admin & Operations
• Others
ARIA TEAM
www.ariasolutions.net
• Founded in 2003, Head office in New Delhi • Branch Offices: Mumbai , Ahmadabad
• 100 + Business Partner all across the Country
• Presence Outside India:• Africa , Malaysia , Nepal , Bhutan , UK,
Saudi Arabia
• IVR (Interactive Voice Response System)
• Telephone Voice Recording System• Predictive Dialer • Call Center Headset• Audio Conference Bridge • Fax Server • IP-PBX• Contact Center Solution • Voice Mail
Technology
www.ariasolutions.net
• Aria being an innovative company developed cost effective solution for almost every industry like
• Customer Care • Technical Support • Help Line • NGO, Corporate • Govt. Organization /PSU• SMEs . • Call Center / BPO
ARIA Call Center Headsets
www.ariasolutions.net
• High quality binaural headset with noise cancellation.
• Ideal for Digital phones, IP phones, Analog Phone , Dial pad etc.
• Can be used in Call Center & High end office communication.
• QD compatible like USB, Rj9, 3.5mm, 2.5 mm etc
• 12 Months warranty
ARIA 151N
www.ariasolutions.net
• High quality binaural headset with noise cancellation.
• Ideal for Soft phone, Skype etc
• Can be used in Call Center & High end office communication.
• Direct USB Connection , Plug & play
• Mute & Volume Control Function
ARIA 151N-USB
www.ariasolutions.net
• Good quality, rough & tuff, binaural headset with noise cancellation.
• Ideal for Digital phones, IP phones, Soft phone, Analog Phone, Telephone Dial pad.
• Can be used in Call Center & high end office communication.
• QD compatible like USB, Rj9, 3.5mm, 2.5 mm etc
• 12 Months Warranty
ARIA 308N
www.ariasolutions.net
• Cost effective binaural headset with noise cancellation.
• Suitable for small & medium call centers.
• Compatible with digital phones, IP phones, Analog Phone, Telephone Dial pad.
• Call Center & High-end office communication.
• Direct Rj9 connectivity with Mute & volume Control
ARIA 12N-RJ9-V
www.ariasolutions.net
• Good quality rough & tuff binaural headset with noise cancellation .
• Most suitable for Soft Phone , Predictive Dialers , Skype etc.
• Can be used in Call Center & high end office communication .
• Direct USB Connectivity with Mute & volume control function
• Plug & play , compatible with all OS
• 12 Months Warranty
AR 12N-USB
www.ariasolutions.net
•16 Digits Incoming & outgoing
• No display with back light function
• 15dB speakerphone volume control
• Redial, Flash, in-built & headset ring function
• Electronic calendar indication
• In use indication
• RJ-9 jack for headset
• Additional RJ9 jack for monitoring with dual mute function
ARIA 350 Dialpad
www.ariasolutions.net
Headset Connecting Cables
RJ9 QD Cable
www.ariasolutions.net
Headset Connecting Cables
USB QD Cable
www.ariasolutions.net
Headset Connecting Cables
3.5 mm PC Cable
www.ariasolutions.net
Headset Connecting Cables
Y Training Cable -QDY Training Cable – RJ9
www.ariasolutions.net
TVRS
www.ariasolutions.net
· Proprietary format of Voice File· Data base MS Access or Ms SQL· Dealing number entry Window· Searching Dealing number· Automatic FTP backup· Multi location Live Monitoring tool· 2-200 Port in Single system· Customization as per requirement· PC based
Telephone Voice Recording System
ARIA 1002-2 Port Logger
www.ariasolutions.net
• Two Channel TVRS with USB Connectivity
• Can be used with direct telephone lines , EPABX extensions , VOIP FXS/ FXO , Wireless Radio equipment etc
• This has excellent capability to perform varied operation such as CRM integration, recording & live monitoring, SMS / email alert integration and GSM recording.
• Automatic Scheduled FTP Backup
• System Health alerts
ARIA 2108-8 Port Logger
www.ariasolutions.net
• Sixteen Channel TVRS with PCI Card Based
• Can be used with direct telephone lines , EPABX extensions , VOIP FXS/ FXO , Wireless Radio equipment etc
• Automatic Scheduled FTP Backup • System Health alerts · 2 Time hardware Compression · Microsoft windows Based· Parallel Connectivity · Compatible with GSM / CDMA FCT· 2 Time hardware compression • Integration possible with third party CRM• SMS / Email alerts integration (Optional)• Inbuilt Client Info pop-up • Web based GUI
ARIA 2016-16 Port Logger
www.ariasolutions.net
• Sixteen Channel TVRS with PCI Card Based• Can be used with direct telephone lines ,
EPABX extensions , VOIP FXS/ FXO , Wireless Radio equipment etc
• Automatic Scheduled FTP Backup • System Health alerts · 2 Time hardware Compression · Microsoft windows Based· Parallel Connectivity · Compatible with GSM / CDMA FCT· 2 Time hardware compression • Integration possible with third party CRM• SMS / Email alerts integration (Optional)• Inbuilt Client Info pop-up • Web based GUI
ARIA 5330-30 Port Logger
www.ariasolutions.net
• 30 Channel TVRS with PCI Card Based• Can be used with ISDN PRI • Automatic Scheduled FTP Backup • System Health alerts · 8 Time hardware Compression · Microsoft windows Based· Parallel Connectivity · Compatible with GSM / CDMA FCT· 2 Time hardware compression • Integration possible with third party CRM• SMS / Email alerts integration (Optional)• Inbuilt Client Info pop-up • Web based GUI • PBX SMDR integration with ARIA CAS• Compatible with all EPABX
•
ARIA 3208- 8 Port LoggerWith Mail Box
www.ariasolutions.net
• All stand red features TVRS
+• Auto Answer Facility • Mail box to leave a message • 365 different welcome message• Can be used as Auto Logger for Police ,
Help Desk , Office purposed to receive calls in off office Hours
• Information play • combination of basic IVR + Voice Logger
ARIA 3002- 2 Port LoggerWith Mail Box
www.ariasolutions.net
• All stand red features TVRS
+• Auto Answer Facility • Mail box to leave a message • 365 different welcome message• Can be used as Auto Logger for Police ,
Help Desk , Office purposed to receive calls in off office Hours
• Information play • Combination of Basic IVR plus Voice
Logger
ARIA 4004 Port Embedded Logger
www.ariasolutions.net
• · No need of PC, LAN connectivity • · SD Card based memory up to 16 GB• · · Inbuilt microphone & Speaker • · Software for PC,• · Search call & play option • Accessible from any where if put on static IP• Interactive Display • Superior Voice Quality • Incoming & Outgoing No • Call detail with time & date • Compatible with all PBX & direct Telephone
lines • Very stable plate farm • Useful for telephone & conference recording
ARIA 1001 Port Embedded Logger
www.ariasolutions.net
• · · No need of PC, USB connectivity • · SD Card based memory up to 32 GB• · · Inbuilt microphone & Speaker • · Software for PC for Search call & play • Superior Voice Quality • Call detail with time ,date & phone number • Compatible with all PBX & direct Telephone
lines
• All features of AR 100 plus • Mail box to leave a message • Can be used for Voice Recording
ARIA 1201 Port Embedded Logger
CCS IVR
www.ariasolutions.net
• · Microsoft OS based plate farm • · Support Dialogic & Pica Voice Board • · Drag & Drop based GUI to make call flow • · Data based independent call flow run on
XML• · Support all major database • · API to integrate with third party data
base , CRM, ERP• · 4 -200 Ports• · Customization as per requirement• SMS/ Email / Fax integration • Compatible with all PBX & Direct Lines • Cost effective , Stable Solution
Interactive Voice Response System (IVR)
CCS vMail
www.ariasolutions.net
• · Microsoft OS based plate farm • · Support Dialogic & Pica Voice Board • · Easy GUI to configure • · Data based independent call flow run
on XML• · NO need of Database • · Message to your Email • · 4 -200 Ports• · SMS alert (Optional)
PC Based Voice MailWith message on Email
CCS Conf Bridge
www.ariasolutions.net
• · Linux OS based plate farm • · Support PRI & Analog Extensions• · Easy GUI to configure • · Authentication based entry • · No need of Database • · Play name while entry & exist • · No hang up tone • · Admin has right to mute & kickout
any participant• Conference Recording • Multiple Group
PC Based Conference Bridge
CCS Predictive Dialer
www.ariasolutions.net
• · Linux Centos OS based plate farm • · Run on Asterisk telephony • · Easy GUI to make call flow • · Support all major database • · API to integrate with third party CRM, ERP• · Customization as per requirement• SMS/ Email / Fax integration • Compatible with all PBX & Direct Lines • Support Predictive , Progressive & Preview Dialing
mode • Multiple ACD/ UCD option • Agent Recording • Customizable Client Info Popup & disposition
PC Based Complete Call Center Solution
Some Important Clients
Contact Details :
Aria Telecom Solutions Pvt. Ltd.B-29, 2nd Floor, Patparganj Industrial Area, New Delhi, Delhi - 110 092, India
Thanks for Listening