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Precision Printing People and Technology Responding to a Changing World Gary Peeling: Managing Director Gary Peeling - Managing Director

Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

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Page 1: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Precision PrintingPeople and Technology Responding to a Changing World

Gary Peeling: Managing Director

Gary Peeling - Managing Director

Page 2: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Who the hell I am

Page 3: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you
Page 4: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

1. Family businessEst 1966Providing General Commercial Print Solution

2. B2 Heidelberg Units

4 Col and 6 Col10 Col 75XL

3. And some older stuff too

Page 5: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Confidential © 2013 OneFlow Systems Ltd

Precision Printing Background

2013:

•Employees 120

•Turnover £14 Million

•Litho orders per day 55

•Litho Turnover £6 Million

•Average Litho order value £432

•Digital Turnover £8 Million

•Unique digital orders peak at around 50,000 per day

•Digital page impressions of up to c. 25 million per month

•Average digital order value £2.30

•2011 Winner of the BPIF Excellence Award for Innovation

•2012 European beta of new HP Indigo 10000 press (6 Indigos)

•2013 MD to Chair DSCOOP Global Board

2006:•Employees 85

•Turnover £5.5 Million

•Litho orders per day 45

•Litho Turnover £5.5 Million

•Average Litho order value £496

•Digital orders zero

•Digital presses zero

Precision Printing has experienced enormous growth in digital on-demand printing…

…this has only been possible because of OneFlow automation

Page 6: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

So now we a re b ig in Prin ting

Page 7: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Globa lly !

Page 8: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

© 2013 OneFlow Systems

OneFlowCloudShaping the future of on-demand digital printing

September 2013

Page 9: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

The world has changed forever• Nobody under 30 watches TV anymore

• In 5 years an 11 year old will win an Oscar for a film made on an iPhone

• Tweets will replace conversation by 2014

• All print will stop in 6 years

• Direct mail is a thing of the past and not relevant anymore

• People don’t follow the usual decision making process anymore.

Page 10: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

What a load of

Rubbish!

Page 11: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Marketing the Weekend Carwash

Page 12: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

12

Sure printing in the developed world is shrinking

US commercial print shipments projection Billion of $ inflation adjusted

Source: What they think economic research center

67.0

2013E

72.0

2012E

62.0

2014E

76.0

55.0

-37%

2016E2015E2011E

81.0

2010

87.2

2009

87.8

2008

101.0

2007

109.3

2006

108.5

Page 13: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

But Digital Printing is growing

19 9 3 19 96 2 0 0 0 2 0 0 4 2 0 0 8 2 0 0 9 2 010 2 011 E 2 012 E 2 013 E 2 014 E 2 015 E 2 016 E

HP Indigo customer page volume*Benny Landa, Indigo Founder

“Everything that can become digital will

become digital. Printing is no exception”*

Amazing progress, but we have hardly started

1B

10B

100BDrupa 1995 → ‘08 Drupa ‘08 → ‘12 Drupa ’12 → ‘16

17B

Presenter
Presentation Notes
Updated May 24th.
Page 14: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

We are Printers Innovation is in our DNA !

Page 15: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Because we innovate as industry we endure where some do not

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So Why Precision Printing

Because we understand what is important about printing "its emotional”.

We exist to provide communications with an emotional connection because we know emotion drives action.

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What? Output that’s fit for a QueenPrint stuff that is brilliant and vibrant that is engaging and will be valued by the reader.

We drive actions!

Page 18: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Who are we talking to?Brands & Enterprises Brokers & Agencies

Over 3,000

Agencies

Over 4.8M

Businesses

Presenter
Presentation Notes
In a broad context, we have 2 audience groups… Brands & Enterprises Brokers & Agencies
Page 19: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Understanding our Audience

CommercialManager

CommsManager

BrandManager

CommercialsManager

Creative Director Art Director

CRMManager

VPMarketing CMO

ProjectManagers

ProcurementMarketing

OperationsManager

JuniorCreatives

GraphicDesigner

ArtWorkers

ProductionManager

ProjectManager

Brands & Enterprises Brokers & Agencies

PlannersStrategy

Presenter
Presentation Notes
But there are many different kinds of job functions in each of these groups…
Page 20: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

CommsManager

CommercialManager

BrandManager

CommercialsManager Creative Art Director

PassionateImpulsive

ImaginativeVivid

AccurateLinear

PracticalRealistic

Commercial Thinkers Creative Thinkers

Understanding their Function

CRMManager

VPMarketing CMO

ProcurementMarketing

JuniorCreatives

GraphicDesigner

ArtWorkers

PlannersStrategy

ProjectManager

Brands & Enterprises Brokers & Agencies

ProjectManagers

OperationsManager

ProductionManager

Presenter
Presentation Notes
But we have to go a level deeper. The key is to identify the nature of their work, not who they work for – which is mostly how they’re dealt with. We need to change that… So we have divided them into…
Page 21: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Creative employees contribute to, and develop, integrated marketing campaigns:

•Communicating with target audiences and managing customer relationships

•Liaising and networking with a range of stakeholders including customers

•Sourcing advertising opportunities and placing adverts across mediums

•Staying on top of the latest technological and social trends

•Brainstorming newer ideas and bringing them to the table

Need to feel

Excited

• Understand the full potential of modern PSPs today

• Initiate conversation with decision-making departments like procurement

• Steer departments towards trial generation of new-to-market innovations

• Analyse the impact of campaigns through robust analytics

• Request PSPs for creative solutions to relevant briefs

Prof

ileN

eeds

Beh

avio

urs

We

Seek

The Righties Creative Mindset

Emotional

1. Intellectual Stimulus2. Intelligent insights3. Visual/Aural triggers4. Challenging thought and debate5. Regular feedback

Functional

Source: Online Survey

PassionateImpulsive

ImaginativeVivid

Creative Thinkers

Presenter
Presentation Notes
Free thinkers, yet almost siloed into their own departments, the creative people work with emotion and on impulse – they need to feel excited by whatever they absorb and produce. This is where Precision needs to focus on – on how to bleep on their radar.
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They think/talk/live digital.

Presenter
Presentation Notes
“If it doesn’t happen to me… It doesn’t exist”.
Page 23: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

They don’t have a mental bridge between old-world (print) and new world media (digital).

Paper World

Digital World

Bridging the ‘disconnect’

Engagement

Presenter
Presentation Notes
How to fix the perception? How to bridge this ‘disconnect’ between mediums… Again, Engagement is the answer. Engagement between the print and digital worlds. Engagement which fuels conversation between mediums and customers. But is anyone talking about engagement? Let’s take a look…
Page 24: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Suggested Territories Forward

Personal, not Personalised

Precision helps you make your conversations more intimate with your

customers

Real-time Agility

Precision helps you respond better to customer needs with Reactive Marketing™

Make conversations relevant

Make conversations more thoughtful

Extend the conversation through intimacy

Going beyond DM

Dynamically adaptive direct comms

Using the latest digi-social technology

Softer & Emotive Dynamic & Innovative

vs.

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Page 26: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Think Digital

Presenter
Presentation Notes
Show hero image can be their work Their work is featured in the front Preface by them too
Page 27: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Getting in with the right crowd

Page 28: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

55% growth per annum

…but growth brings increasing challenges

x

December 2011

• 18m page impressions• Peak processing of

around 40,000 jobs per day.

December 2012

• 25m+ page impressions• Peak processing of

around 50,000 jobs per day

Page 29: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

One Copy run length markets the future

Page 30: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Sticking to our knitting

Page 31: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Creator or Receiver you need both for a winning team

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Confidential © 2013 OneFlow Systems Ltd

Production costs must be reduced

A step-change in cost will accelerate both the supply (as they will be more profitable) and demand (as they will be cheaper) for digital product…

HP Impression

Overheads

+150%

Sales / Account Mgmnt

Administration / Production Cost

Income

HP ImpressionOverheads

Sales / Account Mgmnt

Administration / Production Cost

Income

-80%

-70%

No change

No change

Unit Price $5.00

Unit Price $2.50

50% reduction in price 100% increase in income

…This is precisely what OneFlow was designed to do.

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How is Efficiency Achieved?

Automation

Integrated Imposition

Production Alignment

Reconciliation

Dispatch

Resource Forecasting

Asset Management Scheduling Imposition Production & Finishing

Customer Update

Reconciliation & Dispatch

SLA Management

No other solution in the market offers the same level of benefit as OneFlow…

Page 34: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Confidential © 2013 OneFlow Systems Ltd

Ultra-low volume = ultra-challengingA day in the life of a PM. Applying Off-set thinking to Digital Printing. The 100+ jobs-a-day headache…

How do I optimize

efficiency?

How many staff do I need?

How do I receive and pre-flight hundreds of

individual jobs in the next 2 hours?

Am I ahead of schedule?

How do I deal with reprints without

affecting production?

We have 22 clients wanting to know how

we are doing on today’s jobs?

Why does no-one know what

to work on next?

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Confidential © 2013 OneFlow Systems LtdConfidential © 2013 OneFlow Systems Ltd

Connectivity

Connecting thousands of relationships – what’s needed?

Adaptors for off-the-shelf W2P systems, e.g.

Adaptors for bespoke customer feeds, e.g.

An API and standard schema for new contracts and digital relationships called ‘OneFlow Cloud Connect’

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Confidential © 2013 OneFlow Systems Ltd

Print Assignment

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Confidential © 2013 OneFlow Systems Ltd

Production Batches

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Confidential © 2013 OneFlow Systems Ltd

Production Work-to lists

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Confidential © 2013 OneFlow Systems Ltd

Production Work-to lists

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Confidential © 2013 OneFlow Systems Ltd

Bin Allocation

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Confidential © 2013 OneFlow Systems Ltd

Bin Collection

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© 2013 OneFlow Systems

The digital print market is thriving

13 million members and over 325 million

products

Net Revenue $117mGross Profit $55m.

20% growth p.y.

The digital print market is forecast to grow to $37bn p.a. by 2018. This is what the press is saying…

Over 2 million books p.y. to 69 countries

UK, Australia, US – est. 5 million customers

Dealing with up to 1 million orders each day

Revenue Growth 20% p.y. to $1bn in 27

countries

Over 1bn products on sale in 17 Countries

Web-to-Print Annual Growth

20%

Source:

Page 43: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

© 2013 OneFlow Systems

The OneFlowCloud software market size is $644m p.a.

The global print production workflow market grew by 9.1% to reach $7.0 billion in 2011, while North America alone posted 9.3% growth to reach $2.3 billion. By 2016 the market is projected to grow to $10.6 billion per annum across all categories of software:

OneFlowCloud is a broad solution, linking the entire production lifecycle, spanning four of the above software categories: Production Workflow Management, Output Management, Print Specific MIS and Pre-Press Point Solutions. Market size across these software categories is set out below at $1,896m:

Drilling drill down further, focuses the market specifically on General Commercial and Digital Only Printers.

We can therefore derive that the size of the global market for OneFlowCloud will be $644 million per annum by 2016 . This can be further segmented by territory, reinforcing the need to focus attention on North America, Western Europe and Asia Pacific which make up over 80% of the global market:

2010 2011 2012 2013 2014 2015 2016CAGR

('11-'16)North America 190$ 199$ 208$ 216$ 226$ 237$ 254$ 7.8%Central/South America 23$ 25$ 28$ 30$ 33$ 36$ 40$ 12.4%Western Europe 155$ 159$ 165$ 172$ 180$ 189$ 203$ 7.7%Eastern Europe 15$ 16$ 17$ 19$ 20$ 22$ 24$ 11.2%Middle East and Africa 8$ 8$ 9$ 10$ 11$ 12$ 14$ 13.4%Asia Pacfic 36$ 40$ 45$ 51$ 56$ 60$ 69$ 14.4%Japan 31$ 31$ 32$ 33$ 34$ 36$ 40$ 7.1%Total 458$ 478$ 503$ 531$ 561$ 592$ 644$ 5.9%

OneFLowCloud Categories 2010 2011 2012 2013 2014 2015 2016Production Workflow Management 584$ 606$ 640$ 680$ 720$ 760$ 801$ Output Management 217$ 230$ 249$ 268$ 290$ 314$ 343$ Print-Specific MIS 314$ 331$ 346$ 361$ 380$ 401$ 422$ Pre-press point solution 272$ 281$ 290$ 301$ 310$ 320$ 330$ Total 1,387$ 1,448$ 1,525$ 1,610$ 1,700$ 1,795$ 1,896$

SOURCE: INFOTRENDS MARKET FORECAST 2011-2016

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Page 45: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

A PRECISION PRINTING COMPANY

Cleverbug ...social networking in print

How we are influenced……

• Personalised content spreads

• Independent studies, Forrester, Polara and Edelman all found that people were 3-4x more likely to trust a friend than an expert for product purchase advice

• Market towards emotion

The rise of permission marketing……

• Building trust & credibility

• Have your product or brand introduced by a person’s friend

• Plan marketing campaigns with content that will spread among friends

Page 46: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Amex Case Study

Page 47: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Secret # 1 tenac ity

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Secret 2: Do the hard work at the right time

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The secret 3

“The Secret to Opportunities?”

Page 50: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Secret 3.5

“Taking Them!”Pee ling

Page 51: Precision One Flow - ASSOGRAFICI Precison... · 2013-11-26 · Precision helps you make your conversations more intimate with your customers. Real-time Agility. Precision helps you

Opportunity

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Opportunity

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And if you remember nothing else, remember this