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• Understanding the preowned business

• Why preowned business is important for dealers

• Key processes for preowned business

• Ensuring excellent customer experience at your

dealership

What you will learn

Introduction

Pre-Owned Sales Training

What is included

• Instruction by an expert facilitator

• Small interactive classes

• Specialized manual and course materials

• Personalized certificate

Topics covered

• Understanding the structure of preowned guidebook

• Increasing profits from preowned sales business

• Increasing new car sales and aftersales revenue

• Getting the highest customer recommendation and loyalty

Duration

Face to Face

1 day

Virtual

3 X 2-Hr Sessions

The preowned cars business

is an integral part of

automobile business

because it improves major

KPI's: profitability, customer

base, residual value.

improving this business can

boost revenues, not only

through raw sales alone,

but by attracting new

customers and supporting

after sales activities.

this course will help

establish efficient

processes, implement

professional lead

management and improve

your business sales figures

and revenues in the long

term.