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“Practitioners Helping Practitioners”
It’s Lonely at the Top!Executive Coaching for Leaders
Barbara ChatzkelThe Carey Group
APPA Winter Institute Phoenix – February 2008
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Background – Barbara Chatzkel
• Senior Partner, The Carey Group
• Evidence-Based Practices Implementation
• Business and Executive Coach
• More than 3 decades of governmental leadership
• How organizations work, change & communicate
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Goals for the session
• Understand why leaders use Executive Coaches
• Learn from leaders who work with Executive Coaches
• Learn several key skills to “self coach” your way to problem solving
• Practice the “self coaching” skills
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Coaching is
• Partnering in a thought-provoking and creative process that inspires individuals to maximize their personal and professional potential
• An opportunity to improve performance and enhance the quality of life
International Coaching Federation, 2008
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Coaching is not
• An additional member of your staff
• Consulting to give you the answers
• Counseling or therapy
• Something to do sporadically
• An easy answer to a hard question
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Do You Need a Coach?
• Do You Know What You Don’t Know?• Are You Where You’d Like to Be?• Do You Have Clear Professional Goals?• Can You Focus on the Present?• Are You Interested in Developing Yourself?• Do You Face a Critical Decision About Your
Life or Career?• Are You Hearing You Need to Change But
Aren’t Sure How?• Are You Willing to Work Extremely Hard?
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Why do leaders use coaches?• Have an impartial partner to work through ideas
and challenges• Increase confidence and skills in guiding major
organizational change• Improve effectiveness of communication • Overcome personal limitations or gaps in self
awareness which hinder relationships and achievement of strategic business results
• Strengthen non-business identity and balance work and personal life
• Learn to coach individuals and teams for achievement of breakthrough results
• Deepen personal and business perspective• Develop a business image to match present or
desired corporate status
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What is the benefit of coaching?• Coaching returns an investment of
almost six times the cost [Manchester Consulting Group]
• Productivity increases by 88% when coaching is combined with training [IPMA]
• Salespersons productivity rose an average of 35% [Met Life]
Benefits are more than increased satisfaction
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Establishing a Coaching Relationship
• Elements – Mutual respect – Mutual trust– Mutual freedom of expression – Confidentiality
• Selecting a Coach– Subject matter expertise?– Like you? Different from you?– Asks easy questions? Asks hard
questions?
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The coaches role
• Listen and Observe
• Customize an approach to an individual client’s need
• Elicit solutions and strategies
• Believe that the client is naturally creative and resourceful
• Provide support to enhance the skills, resources, and creativity the client already has
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The coachee’s role
• Commit yourself to goals that are truly meaningful and significant to you
• Cultivate a core honesty with yourself• Experiment with new approaches and practice
new behaviors• Provide ongoing feedback on whether the
coaching is valuable and meeting your needs• Be open to hearing feedback• Take ownership for your progress and
accomplishments
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“Self coaching” skills
• “Run around the desk to the other side”
• Urgent versus important
• “And……………..”
• “So ……………...”
“Practitioners Helping Practitioners”
Let’s Try Some Coaching!
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The Balance Wheel
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Try a free coaching session!
• Register for a complimentary 30-minute coaching session on our website
• Go to www.thecareygroup.com and look for the link on the home page
• Contact Barbara at 623-680-0515 or at [email protected]
Thank you for attending
