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Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior Clinical Lecturer, School of Pharmacy, University of London Chair of United Kingdom Clinical Pharmacy Association

Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

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Page 1: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Practitioner development in Pharmacy- The way forward

Dr Catherine Duggan

Associate Director of Clinical Pharmacy London, South East and Eastern and Senior Clinical Lecturer, School of Pharmacy, University of London

Chair of United Kingdom Clinical Pharmacy Association

Page 2: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Content

– Drivers for change– The competency agenda– Pharmacist development strategy– General level practice– Development of higher level practice

Page 3: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Drivers for change

Page 4: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Self-care Disease management Patient safety Access to medicines

Policy trends…

Dislocation between education & practice Non-competency based approaches No clear practitioner development Recruitment and retention Fitness for purpose

Page 5: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Competency → Competence →

Performance → Fit to practise?

= safe, health improvement

The real issue…patient outcome

Page 6: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

The Words

Competency Single item of knowledge, skill or professional value

Competence Full repertoire of competencies

Performance Reference to observable behaviour What an individual actually does, as

opposed to what they can do

Effectiveness Effect of performance on a recipient

Page 7: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Miller’s pyramid

Does

Shows how

Knows how

Knows

performance assessment in vivo

performance assessment in vitro

clinical context assessment

factual assessment

From UG to post-registration development

Page 8: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Why competency-based approach?

–National health policies– Governance; Patient safety; service quality

–Evidence– Accelerated and sustained performance– Operationalise “science into practice”

–Sustainability– defines and makes explicit development needs

Page 9: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Pharmacist development strategy – principles:

•Recognise different level of practitioner•Embraces all facets and sectors of practice •Linked to two recognised competency frameworks to link to KSF

•Educational quality assurance structures to provide rigour

Page 10: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

10%

20%

30%

40%

50%

60%

70%

1996/97 1997/98 1998/99 2001/02

Pharm Care Competencies(OSCE)

60%

30%

Graduation

One year later

McRobbie et al

Page 11: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Pharmacist Development Strategy

PharmacistPre-

registration

Pharmacist Registered

PharmacistSpecialist

PharmacistAdvanced

ConsultantPharmacist

Qualified Practitioner

Senior or Specialist

Practitioner

AdvancedPractitioner

ConsultantPractitioner

Healthcare ScientistsMaking the Change

Consultant

Advanced Practitioner

Specialist Practitioner

Practitioner

Allied Health ProfessionsMeeting the Challenge PAM(PTA)2/2001

Competency Framework

General Level

Competency Framework

Advanced Level

Page 12: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Competency…a complex construct

Skills

Behaviours

Knowledge

Valuesattitudes

Competency

Skills

Behaviours

Knowledge

Valuesattitudes

Competency

Skills

Behaviours

Knowledge

Valuesattitudes

Competency

Skills

Behaviours

Knowledge

Valuesattitudes

Competency

Page 13: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Competencies have their critics…

“Expert practice is beyond competency”– not a tenable stance post-Bristol

Reflective practice (Schön 1983)

– necessary quality of expertise - but cause or effect?– not a sufficient characteristic

Novice-to-expert progression (Dreyfus & Dreyfus 1986)

– no mechanism to identify ‘expert’– insufficient account of competence

Page 14: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

General Level Practice

Page 15: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Higher Level Development Phase

General Level

Development Phase

Undergraduate & Pre-registration Phases

General Level Practitioner

Advanced Practitioner& PhwSI

Higher Level Development Phase 2

1Consultant Practitioner

General Level

Framework

Higher Level Framework: Advanced & Consultant

Pharmacist development strategy

Page 16: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Competency Matrix

PERSONAL PROBLEM MANAGEMENT

DELI VERYOF

PATI ENTCARE

Organisation, Team working,Communication,Professionalism

Drug use

process

Gathers informationKnowledge

Analyses I nformationProvides information

Follows up and reflects

PunctualityI nitiative

Confidentiality

Drug history takingI nteraction identification

Patient counselling

Assesses informationAccurate providesRelevant, Timely

McRobbie, Webb, Bates, Davies, Wright 2001Whiddett and Hollyforde 1999

Page 17: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior
Page 18: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

LogrankP = 0.0048

Intervention = GLFn = 30 hospitals

Time - months

14121086420-2

Pro

bab

ilit

y.7

.6

.5

.4

.3

.2

.1

0.0

-.1

InterventionIntervention

Controlled trial GLF in junior pharmacists

Non-interventionNon-intervention

Page 19: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Reasons to be cheerful…

1. It is straightforward and practitioners understand it

2. It manages performance independent of sector 3. It makes “CPD” a realistic and useful activity !

– It is being used by employers because it works

Page 20: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

NHSSpecialist ServicesSpecialist groupsSenior Managers

Service Perspective

HE UniversitiesLondon BrightonKings Medway Portsmouth UEAReading Kingston

Educational Quality

Collaborativeprogrammes

PG Diploma in General Pharmacy Practice

Statement of Completion General Training

JOINT PROGRAMME BOARD (London, East and South East England)

Page 21: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

– Government funding – national model ?

– PG Diploma in General Pharmacy Practice

-Core - MI, Technical, Patient & Clinical Services

Common Validation by HEIs in collaborative

Currently 350 junior practitioner-students School PharmacyUniv BrightonUniv East AngliaUniv Portsmouth

Medway SchoolKing’s LondonUniv ReadingKingston Univ

NHS

Early implementation – Joint Programme BoardGeneralist Training (3 years)

Page 22: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Defined Area of Practice I (20 Credits)

Summed credits (60) = PG Cert GPP

Summed credits (120) = PG Dip GPP

6 months

12 months

6 months

6 months

Defined Area of Practice III (20 Credits) 6 months

Assessment 2 (20 credits)

Assessment 3 (20 credits)

Assessment 4 (20 credits)

Portfolio review – AfC gateway

Assessment 1 (60 credits)

Defined Area of Practice II (20 Credits)

Module 1 (M1) (60 Credits)Principles of Practice

Technical / MI / Pt Services/Clinical

Page 23: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

The bigger picture…

–Growing higher level practice–Recognising advanced to consultant practitioners–…an evidence-based approach

In other words, a practitioner development strategy from junior to Consultant

Page 24: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Higher level practice

Page 25: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Higher Level Development Phase

General Level

Development Phase

Undergraduate & Pre-registration Phases

General Level Practitioner

Advanced Practitioner& PhwSI

Higher Level Development Phase 2

1Consultant Practitioner

General Level

Framework

Higher Level Framework: Advanced & Consultant

Pharmacist development strategy

Page 26: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Attributes of higher level practice?

–Expert in clinical practice–Able to work in multidisciplinary teams–Dissemination and contribution to evidence–Training, support and mentorship of staff–Managing a team and a caseload–Leadership skills

Page 27: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Expert professional practice Expert skills and knowledgePatient care responsibilities

Reasoning and judgementProfessional autonomy

Building working relationships CommunicationTeamwork and consultation

Leadership Vision, motivation, governanceStrategy, innovationService development

Management Planning, performance, changePriorities, resources, standards, risk

Education, training, development

Mentorship role model delivery

CPD

Research and evaluation Practice linkage, policyCritical evaluation, protocol

review Evidence creation, development

Supervision, partnerships

ADVANCED LEVEL renal pharmacists?

Page 28: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior
Page 29: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

-2 -1 0 1 2-2

0

2

4

6

F

E M

F

E

M

F

E

MF

E

M

F

E

M

Expert PP

Leadership

Management

E & T

R & E

Practice level

HOMALS Quantification

Specialist in training

Experienced practitioner

Leading-edgepractitioner

Advanced level practitioners

n = 390

Page 30: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Current level of practice

0.0

0.5

1.0

1.5

2.0

2.5

3.0

Me

an

clu

ster

sco

re

Expert Practice

Working relationships

Leadership

Management

E&T and Development

Research & Evaluation

Specialists intraining

Experiencedpractitioners

Leading-edgepractitioners

Page 31: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Knowledge and Skills

Personal attributes

Management skills

Technical skills

Interpretiveskills

Conceptualskills

Interpersonalskills

Pragmatic, ownership, individual workingHumility, initiative, communication

Confidence, flexibility, iterationPro-activity, concentration

Managing people, team working, influencing othersMotivational skills, organisational skills, time management

Organisational skills, task prioritisationWriting, meetings, identifying knowledge gaps

Literature searching, presentation skills, protocol writing, administrative skillsWriting, form filling, computer literacy, scientific language, obtaining funds,

Data collection, data management, audit and research

Charting progress, task prioritisation, writing (iteration),Critical appraisal, identifying knowledge gaps

Reading literature, selection of research methods, statistics and interpreting data: analysis, credibility issues

Big picture: concepts into practice, identifying research questionsThinking: critical, conceptual, teaching

Selecting approach, implementation of research in practice

Mentoring, Role model, teachingCommunication, negotiation, team working

Page 32: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Cluster Foundation F-E Excellence E-M Mastery

Expert Practice

Building Relationships

Leadership

Management

E&T and Development

Research and Evaluation

ACLF

Second cycle Third cycle

MSc(Adv) DClinSci/PhD/MRes

Page 33: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Expert professional practice

Expert skills and knowledgePatient care responsibilities

Reasoning and judgementProfessional autonomy

Building working relationships

CommunicationTeamwork and consultation

Leadership Vision, motivation, governanceStrategy, innovationService development

Management Planning, performance, changePriorities, resources, standards, risk

Education, training, development

Mentorship role model delivery

CPD

Research and evaluation Practice linkage, policyCritical evaluation, protocol

review Evidence creation, development

Supervision, partnerships

ACLF

Page 34: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Higher Level Development Phase

General Level

Development Phase

Undergraduate & Pre-registration Phases

General Level Practitioner

Advanced Practitioner& PhwSI

Higher Level Development Phase 2

1Consultant Practitioner

General Level

Framework

Higher Level Framework: Advanced & Consultant

Pharmacist development strategy

Not just clinicalAspirational for all specialties

Leadership and Mentors essentialHigher levels – M and D programmes

We need to think big

Page 35: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Awarded Master in Adv Practice(University / JPB accredited- RC recognised ?)

PG DipGPPAward (or equivalent)

New D Clin Sci[or mod map to professional D]

(Specialism)& critical adjacencies

MSc Adv Pract

EPP / BWR

Statement of completion of Practice (University / JPB accredited- RC recognised ?)

L / M / E&D / R&E

Page 36: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Challenges…?

–Equivalence between specialist and generalist–Practicalities of rotations & placements–Maintenance of the service–Curriculum & assessments–Supply and demand

Page 37: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

EPP / BWR

L & M

Assessment?Eg: Experience, Portfolios, learning

Evidence

E&D

R&E

Learning setsAll linked to the assignments &

learning outcomes- academically robust

Syllabus & curriculum determined by and

set by expert practitioners-Recognised (accredited)

training centres

Assessment?Eg: Change management assignment

Assessment?Eg: Teaching portfolio

Assessment?Eg: Ethics submission/ audit work

Awarded Master in Adv Practice(University / JPB accredited- RC recognised ?)

Statement of completion of Practice Element (University / JPB accredited- RC recognised ?)

Page 38: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

“Royal College”All sectors

specialism specialismspecialism

JPBs (locality based)Accreditation infrastructure, assessment, QA, evidence

Practitionerswho need registering at Foundation, Advanced, PwSI

Page 39: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Practitioner in training

Key skills & KnowledgeCognitive skills

Consultation skillsProblem solvingProfessionalism

CompetenceMedicines expert

Intellectualpractitioner

Decision maker

CONTEXT

Practitioner Skills

Applied Pharmaceutical Sciences

Applied Therapeutics

Clinical Governance

& Risk

Page 40: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

JPB and CoDEG websites

www.postgraduatepharmacy.org

www.codeg.org

Where to find information

Page 41: Practitioner development in Pharmacy- The way forward Dr Catherine Duggan Associate Director of Clinical Pharmacy London, South East and Eastern and Senior

Practitioner development in Pharmacy- The way forward

Dr Catherine Duggan

Associate Director of Clinical Pharmacy London, South East and Eastern and Senior Clinical Lecturer, School of Pharmacy, University of London

Chair of United Kingdom Clinical Pharmacy Association