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PRACTICAL COLLABORATIONFine-tuning Your Graduate Admissions Process
PRESENTERS
Janet Shandley and Sena Andah
SEATTLE UNIVERSITY & SAINT JOSEPH’S UNIVERSITY
PRACTICAL COLLABORATIONFine-tuning Your Graduate Admissions Process
AGENDA
I. Introductions
II. Context
III. Challenges
IV. Strategies
V. Outcomes
HIGHLIGHTS
I. Defining “practical collaboration”
II. Engaging non-admissions staff in the process
III. Assessing the processing needs of academic departments
IV. Conducting an admissions review process
V. Preparing Service Level Agreements (SLAs)
I. Discussing “best practices”
Saint Joseph’s UniversityOVERVIEW
Modified, centralized recruiting and processing
Decentralized admissions process
53 graduate study areas; 2,770 graduate students
Staff of 4 professionals & 3-6 student workers per semester
Seattle UniversityOVERVIEW
Centralized processing
Decentralized recruiting 27 graduate programs Over 1880 graduate students Staff of 4 professionals &
2 shared positions Enrollment Services
Operations
PRACTICAL COLLABORATION What Is Practical Collaboration?
Invested parties working together to achieve specific university goals in an intentional, respectful and mutually-accountable
manner.
PRACTICAL COLLABORATION CHALLENGES
UNVERSITY STRATEGIC PLANNING
KEY “PLAYERS” & NEEDS
DOCUMENTATION & PRIOR PRACTICE
EXCEPTIONS & ACCOMMODATIONS
ACCOUNTABILITY
************************************
PRACTICAL COLLABORATION STRATEGIES
I. DEVELOP AN ASSESSMENT TOOL Sponsorship Audience Data Collection
II. MINING EXPERTISE Front line people Data processors Counselors & advisors
III. DISCUSSION & COMPROMISE
Informed discussions Common goals De-mystify process Identify training needs
IV. SERVICE LEVEL AGREEMENTS Documents from template Individual program meetings
PRACTICAL COLLABORATION Review Sample 1
PRACTICAL COLLABORATION Review Sample 2
PRACTICAL COLLABORATION SLA Sample 1
PRACTICAL COLLABORATION SLA Sample 2
PRACTICAL COLLABORATION OUTCOMES
CLARIFY ROLES
REVIEW TIMELINES & GOALS
CONFIRM REPORTING NEEDS
EXAMINE PROCESSING
COMMIT TO COMMUNICATION
PRACTICAL COLLABORATION OUTCOMES
ADMISSIONS REVIEW REPORT
Distribution
Recommendations
SERVICE LEVEL AGREEMENTS
Annual Review
Training Resource
PRACTICAL COLLABORATION BEST PRACTICES
REFERENCEAN ESSENTIAL GUIDE TO GRADUATE ADMISSIONSCouncil of Graduate Schools & NAGAP
DISCUSSIONIs it possible to establish a best practices standard?
PRACTICAL COLLABORATION CONTACT US
JANET SHANDLEYDirector of Graduate Admission
Seattle University
206.296.5904 / [email protected]
SENA ANDAHAssistant Director of Graduate Admissions
Saint Joseph’s University
610.660.1108 / [email protected]