View
795
Download
0
Embed Size (px)
DESCRIPTION
Citation preview
Microsoft® and Pcubed – Delivering Enterprise Project Management
Solutions
Enterprise Quality ManagementEnterprise Quality Management
NameName
TitleTitle
DivisionDivision
DateDate
AgendaAgenda
Industry Trends and Challenges Industry Trends and Challenges
Quality ManagementQuality Management
Pcubed’s Enterprise Quality Management Solution Pcubed’s Enterprise Quality Management Solution
DemoDemo
ResultsResults
About Pcubed About Pcubed
Next StepsNext Steps
Industry TrendsIndustry Trends
Quality-driven organizations must:Quality-driven organizations must:
Improve productivity, efficiency and customer Improve productivity, efficiency and customer satisfactionsatisfaction
Optimize quality management methodologiesOptimize quality management methodologiesSix SigmaSix SigmaAdvanced Product Quality Planning (APQP)Advanced Product Quality Planning (APQP)
Streamline management tasks Streamline management tasks
Improve team collaborationImprove team collaboration
““Lean sigma and six sigma are Lean sigma and six sigma are chosen by the majority of the chosen by the majority of the benchmark class as the most often benchmark class as the most often used productivity approaches.”used productivity approaches.”Source: Which Productivity Approach Do We Use? Comparing Lean Source: Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Approaches Across 84 Companies, Sigma and Other Productivity Approaches Across 84 Companies, Global Benchmarking Council Survey, Best Practices, LLC, 2002.Global Benchmarking Council Survey, Best Practices, LLC, 2002.
Industry ChallengesIndustry Challenges
Meeting customer demandsMeeting customer demands
Improving financial Improving financial performanceperformance
Reducing time to marketReducing time to market
Responding to budget Responding to budget constraintsconstraints
Maintaining a reputation for Maintaining a reputation for qualityquality
Source: Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Source: Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Approaches Across 84 Companies, Global Benchmarking Council Survey, Best Practices, LLC, 2002.Approaches Across 84 Companies, Global Benchmarking Council Survey, Best Practices, LLC, 2002.
Other4%Government
4%
Chemical 4%
Finance10%
IT2% Utilities
2%
Healthcare13%
Manufacturing37%
Communication11%
Transportation13%
Industry BreakdownIndustry Breakdown
Quality Management ChallengesQuality Management Challenges
Difficulty in adoption and standardization of Quality Difficulty in adoption and standardization of Quality Management initiatives across the organizationManagement initiatives across the organization
Implementing an effective team structure with Implementing an effective team structure with management support management support
Supporting cultural change throughout Supporting cultural change throughout implementationimplementation
Lack of analysis tools for managing the portfolioLack of analysis tools for managing the portfolio
Unable to analyze interdependencies across different Unable to analyze interdependencies across different projectsprojects
Pcubed’s Enterprise Quality Management Pcubed’s Enterprise Quality Management Solution (EQMS)Solution (EQMS)
The EQMS enables:The EQMS enables:
Accelerated deployment and adoption of Accelerated deployment and adoption of quality principles with Pcubed’s proven quality principles with Pcubed’s proven approach (Six Sigma, APQP) approach (Six Sigma, APQP)
Ability to track, measure and analyze results Ability to track, measure and analyze results of all projects in the portfolioof all projects in the portfolio
Effective resource and team management for Effective resource and team management for improved utilization and productivityimproved utilization and productivity
A powerful solution and roadmap that facilitates A powerful solution and roadmap that facilitates organizational change and adoption of quality initiatives organizational change and adoption of quality initiatives
Accelerated Deployment and AdoptionAccelerated Deployment and Adoption
StrategyStrategy
Clearly defined goals with measurable objectivesClearly defined goals with measurable objectives
Executive participation and communication Executive participation and communication
PeoplePeople
Roles and responsibilities understood and acceptedRoles and responsibilities understood and accepted
Focused training and mentoringFocused training and mentoring
ProcessProcess
Standardize business processesStandardize business processes
Effectively structure work processes for improved Effectively structure work processes for improved quality and decision support throughout deliveryquality and decision support throughout delivery
TechnologyTechnology
Common infrastructure with centralized informationCommon infrastructure with centralized information
Document management with online storage and Document management with online storage and retrievalretrieval
Portfolio Planning and AnalysisPortfolio Planning and Analysis
Portfolio PlanningPortfolio Planning
Executive decision support for project prioritiesExecutive decision support for project priorities
Budget support for financial planning and Budget support for financial planning and managementmanagement
Improved visibility of projects by status and Improved visibility of projects by status and phasephase
Portfolio AnalysisPortfolio Analysis
Quickly assess issues and risks on projects and Quickly assess issues and risks on projects and the portfoliothe portfolio
Sophisticated reporting and analysis Sophisticated reporting and analysis
Improved business intelligence through role-Improved business intelligence through role-based dashboardsbased dashboards
Team and Resource ManagementTeam and Resource Management
Team ManagementTeam Management
Enable Project Leaders to focus on managing Enable Project Leaders to focus on managing initiatives vs. compiling datainitiatives vs. compiling data
Resource capacity and skills planning Resource capacity and skills planning
Improved communication between Sponsors, Improved communication between Sponsors, Managers, and Teams MembersManagers, and Teams Members
CollaborationCollaboration
Team Sites for managing information and activitiesTeam Sites for managing information and activities
Document management and version controlDocument management and version control
Online management of risks, issues and changesOnline management of risks, issues and changes
Pcubed EQMS ArchitecturePcubed EQMS Architecture
Easily create enterprise project Easily create enterprise project plansplans
Team participationTeam participation
Centrally store project, Centrally store project, resources, and reportingresources, and reporting
Share project Share project documents, issues, risks, documents, issues, risks,
and tasksand tasks
LOB systemsLOB systems
Get more from Get more from your IT your IT
investmentsinvestments
More More productive productive usersusers
Six Sigma Six Sigma AcceleratorAccelerator
APQP APQP AcceleratorAccelerator
Demo TitleDemo TitleNameName
TitleTitle
GroupGroup
Successful Programs Require Integration Successful Programs Require Integration Between Six Sigma Program And The Between Six Sigma Program And The BusinessBusiness
Six Sigma RolesSix Sigma Roles Business RolesBusiness Roles
ChampioChampionn
Create the VisionCreate the Vision
Lead Lead deploymentdeployment
Remove barriersRemove barriers
Master Master Black Black BeltsBelts
Advanced Training & Advanced Training & SkillsSkills
Lead major programs Lead major programs & help ID projects& help ID projects
Train, mentor & certify Train, mentor & certify BB’s & GB’sBB’s & GB’s
Black Black BeltsBelts
Dedicated to Six Dedicated to Six Sigma Sigma
Lead & Complete 4-6 Lead & Complete 4-6 projects per yearprojects per year
Train local personnelTrain local personnel
Green Green BeltsBelts
Part time Part time involvementinvolvement
Potential future Potential future BB’sBB’s
Leadership Leadership TeamTeam
Business strategyBusiness strategy
Provide resourcesProvide resources
Process Process OwnersOwners
Responsible for Responsible for process BB is process BB is improvingimproving
Support and Support and implementation of implementation of improvementsimprovements
Financial Financial AnalystsAnalysts
Part time, Part time, assigned to each assigned to each projectproject
Validate savings Validate savings are real and are real and sustainablesustainable
Improvement Improvement TeamsTeams
High performance High performance work teams led by work teams led by BB’sBB’s
Process content Process content expertiseexpertise
ResultsResults
1-2 Percent35%
3-4 Percent20%
8-10 Percent18%
Over 10 Percent7%
5-7 Percent20%
75% of the companies save up to 7% of their 75% of the companies save up to 7% of their unit's revenue target through lean or six unit's revenue target through lean or six sigma or both. Few companies are able to sigma or both. Few companies are able to achieve greater than 10%.achieve greater than 10%.Source: Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Approaches Across 84 Source: Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Approaches Across 84 Companies, Global Benchmarking Council Survey, Best Practices, LLC, 2002.Companies, Global Benchmarking Council Survey, Best Practices, LLC, 2002.
About PcubedAbout Pcubed
Among the world’s leading Among the world’s leading program management program management companies.companies.
Over 300 trained PM Over 300 trained PM specialists and consultantsspecialists and consultantsServing clients across most Serving clients across most major industriesmajor industriesExperience in the Americas, Experience in the Americas, Europe and Asia/PacificEurope and Asia/PacificMicrosoft® EPM Enterprise Microsoft® EPM Enterprise Premier PartnerPremier Partner
Our CultureOur CulturePragmatic, no-nonsense Pragmatic, no-nonsense approach to solutionsapproach to solutions““Quick hit” successes; Quick hit” successes; long-term client benefits long-term client benefits Our mission…make Our mission…make projects successfulprojects successful
ParisParis
ChicagoChicagoAnn ArborAnn Arbor LondonLondon CologneCologne
BostonBostonNew YorkNew York
PhiladelphiaPhiladelphiaWash., DCWash., DCLos AngelesLos Angeles
SeattlSeattleeSan FranciscoSan Francisco
DenverDenver
DallasDallasSydneySydney
Next StepsNext Steps
Envisioning Workshop Envisioning Workshop
Solution VisionSolution Vision
Needs AssessmentNeeds Assessment
EQMS Solution RoadmapEQMS Solution Roadmap
Contact Information:Contact Information:
Name Name
EmailEmail
ResourcesResources
Learn more about EPMLearn more about EPM
http://www.microsoft.com/office/project/http://www.microsoft.com/office/project/prodinfo/epm/overview.mspxprodinfo/epm/overview.mspx
Register for EPM webcast seriesRegister for EPM webcast series
http://www.epmwebcasts.comhttp://www.epmwebcasts.com
Technical resourcesTechnical resources
http://www.microsoft.com/technet/prodtechnol/http://www.microsoft.com/technet/prodtechnol/office/ proj2003/default.mspx office/ proj2003/default.mspx
© 2004 Pcubed, Inc. and Microsoft Corporation. All rights reserved. Pcubed and the Pcubed logo are registered trademarks of Pcubed, Inc. Microsoft and the Microsoft logo are registered trademarks of Microsoft Corporation. All other products and services referenced herein are trademarks of their respective companies.
Microsoft and Pcubed – Delivering Microsoft and Pcubed – Delivering Enterprise Project Management Enterprise Project Management
SolutionsSolutions