PPT- Recruitment & Selection.pptx

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    Recruitment and Selection in Retail Sector

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    Core part of HRM: namely, the acquisition, development andreward of employees

    Decisions are often for good reason taken by the line managers

    along with HR professionalsRecruitment is the process of generating a pool of capable

    people to apply for employment.

    Recruitment is a positive process i.e. encouraging more and

    more employees to apply WHEREAS selection is a negativeprocess as it involves rejection of the unsuitable candidates.

    Selection is the process by which managers and others usespecific instruments to choose from a pool of applicants a person

    or persons more likely to succeed in the job(s), given

    management goals and legal requirements.

    Recruitment is concerned with tapping the sources of humanresources WHEREAS selection is concerned with selecting themost suitable candidate through various interviews and tests.

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    Recruitment Policy

    Derived from HR policy of the organization and is

    formulated based on:

    Selection criteria and preferences

    HR policies of competition / other companies

    Government policies

    Recruitment sources

    Recruitment needs and cost

    Centralized Vs decentralized recruitment

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    Sources of Recruitments

    Internal Sources

    Present Employees

    Present temporary/Part-time employees

    Retired employees

    Employee referrals

    Promotions

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    Why prefer Internal Sources

    Motivation to existing employees

    Stability

    Loyalty, commitment and belongingness

    Minimized cost

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    External Sources

    Campus recruitments

    Placement consultants

    Govt. Employment exchanges

    Professional organizations

    Data Bank

    Casual applicants

    Advertisements

    Job fairs

    Outsourcing

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    Modern sources & techniques of recruitments

    Walk-In

    Personally calling on

    Head-hunting

    Body Shopping

    E-Recruitment

    Reference

    l k ll

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    Developing Interviewing SkillsReview job description/specification

    Prepare set of structured questions

    Review application blank/resume before meeting candidate

    Put the candidate at ease

    Ask questions. Listen carefully answers. Need to make notes

    Apart from functional knowledge, check on the following

    Ability to work in teams

    Analytical and problem solving skills

    Communication skillsInter-personal skills

    Creativity and resourcefulness

    Leadership potential

    Drive and zeal

    Other managerial skillsEntrepreneurial skills

    Close the interview by telling applicant what is going to happen next

    Write your evaluation/impressions about the applicant on theevaluation sheet

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    Selections

    It is a process of picking individuals

    having relevantqualifications/experience to fill jobs

    in the organization.

    The basic purpose is to choose theindividual who can most successfully

    perform the job, from the pool of

    qualified candidates.

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    Selection Process

    Screening of CVs

    Application Blank

    Weighted Application Blanks

    Selection Testing

    Intelligence/Aptitude/Personality/EI tests

    Simulation or Mock up Tests-Activities and

    problems employee faces at work i.e. Role Plays

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    Assessment Centers

    Psychometric test Suitable for managerial jobs

    The in-basket exercise-accumulation of reports,memos, letters for action within a fixed time

    Leaderless Group Discussion- group of

    candidates work on a problem, Helps identifysoft skills, tolerance for stress, adaptability, self-confidence, initiative, persuasive skills etc.

    Business Games

    Integrity Test

    The above tests are used by most organizationstoday

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    Types of Selection interview

    Non-directive interview- broad and open ended

    questionsDirective/Structured Interview- Predetermined

    set of questions

    Situational Interview

    Stress Interview- Response to rude,embarrassing, aggressive, insulting questions

    Evaluation

    Medical Examination

    Reference Checks

    Hiring Decision

    Pl t I d ti S ti

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    Placement, Induction, Separation

    HR initiates the following steps while organizing the induction program:

    i. Welcome to the organization.

    ii. Explain about the company.

    iii. Show the location/department where the new recruit will work.

    iv. Give the companys manual to the new recruit.

    v. Provide details about various work groups and the extent of unionism ifany within the company.

    vi. Give details about pay, benefits, holidays, leave, etc. Emphasize theimportance of attendance or punctuality.

    vii. Explain about future training opportunities and career prospects.

    viii. Clarify doubts, by encouraging the employee to come out withquestions.

    ix. Take the employee on a guided tour of buildings, facilities, etc. Hand himover to his superior.

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