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WorkSafeBC Preliminary 2016 Base Premium Rates Injury Statistics and Trends
Accommodation, Ski Hills, Food & Beverage, Golf Courses, Casinos and Outdoor Sport Tour go2HR 2015 Tourism & Hospitality Occupational Health & Safety Summit
September 24th, 2015
• WorkSafeBC’s mandate • Overview of the preliminary 2016 rates • Industry Accident & Injury Stats and Trends
• Bill 9
• WHMIS 2015
Topics
To work with workers and employers as follows: • To promote the prevention of workplace injury, illness, and
disease
• To rehabilitate those who are injured, and assist with timely return to work
• To provide fair compensation to replace lost wages for injured workers during their recovery
• To ensure sound financial management for a viable workers’ compensation system
WorkSafeBC’s Mandate
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The good news Update on 2016 rates (preliminary) • 2016 average base rate is flat at $1.70 ― same as 2015 and 2014 • Our investment portfolio outperformed actuarial requirements again in 2014 • Injury rates remain at near historical low levels • Recent encouraging claim cost trends need to continue for average rates to
remain flat or go down
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Looking forward The financial environment
Expecting lower investment returns over the next few years, partly due to: • Historically low bond yields • Slow-to-moderate growth in developed and emerging economies • Geo-political risks in the Ukraine and the middle east
• Encouraging recent trends in claims costs need to be leveraged and expanded
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8 Prepared by Business Information & Analysis, WorkSafeBC
Prepared by: Business Information and Analysis (BIA)
AUGUST 31, 2015
2010 - 2014 Profile
Industry Statistical Overview – Overnight and Short-Term
Accommodation Classification Unit # 761056 and all other associated
Key Findings
10 Prepared by Business Information & Analysis, WorkSafeBC
In 2014, there were 1,870 employers in this industry, a 6% decrease over the past five years. The Injury Rate for the selected CUs remains lower than the Injury Rate for all BC CUs combined. The percentage of workers returning to work within 4 weeks decreased in 2014 compared to 2013 and is lower than all BC (2014: 49% for The selected CUs vs. 51% for all BC). The average Short-Term Disability Duration (work days lost per claim) for the selected CUs is similar to all-BC.
Light duty cleaners contribute the most claims in the selected CUs.
Compared to 2013, the number of Prevention Orders issued to employers in Overnight and Short-term Accommodation (not elsewhere specified) decreased by 10% to 261
Between 2010 and 2015 YTD, there were 7 work-related deaths.
Classification Unit # CU Description 2010 2011 2012 2013 2014 2015
% Change from 2014 to
2015761004 Bed and Breakfast $1.30 $1.43 N/A N/A N/A N/A N/A761008 Cabin, Cottage, Lodge, Resort, or Other Overnight Rental
$1.30 $1.43 N/A N/A N/A N/A N/A
761017 Hotel $1.30 $1.43 N/A N/A N/A N/A N/A 761024 Motel $1.30 $1.43 N/A N/A N/A N/A N/A761026 Organizing or Operating a Private Camp $1.30 $1.43 $1.48 N/A N/A N/A N/A761037 Rooming House or Hostel $1.30 $1.43 N/A N/A N/A N/A N/A761055 Resort Timeshare Operations $1.68 N/A N/A N/A N/A N/A N/A761056 Overnight and Short-term Accommodation (not elsewhere N/A N/A $1.48 $1.79 $1.96 $2.05 4.6%
Base Rates
Of the 8 Classification Units, 1 Classification Units saw an increase to their base rate and 0 saw a decrease or no change. And 7 had no data reported in the most recent year.
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Additional information on rates on this CU and related Rate Group can be viewed online: http://www.worksafebc.com/insurance/premiums/default.asp
2016 - Cost components for CU 761056: Overnight and Short-term Accommodation
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Statistical Overview
* Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims.
** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
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In 2014, there were 1,870 employers in this industry, a 6% decrease over the past five years.
Year STD/LTD/Fatal Claims
Claim Cost Paid*
Work Days Lost*
Injury Rate (per 100 person-years of
employment)
Return to Work (<=4 weeks) Person Years
STD Duration (Average Days Lost per Claim)
Serious Injuries**
Work-Related Deaths
2010 871 $7,409,766 44,679 1.9 N/A 46,347 64 94 32011 911 $9,646,074 49,867 1.9 54% 46,367 66 101 32012 866 $12,578,571 44,759 1.8 46% 45,281 69 75 02013 832 $10,316,687 42,966 1.8 50% 44,426 62 70 02014 828 $10,019,681 37,170 1.8 49% 44,831 56 80 1
Total 4,308 $49,970,779 219,441 1.8 (Avg) 50% (Avg) 45,451 (Avg) 63 (Avg) 420 7
2010 to 2014 % Change -5% 35% -17% -2% N/A -3% -12% -15% -67%
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Return to Work (RTW)
The average percentage of workers returning to work within 4 weeks for The selected CUs is lower than the all BC average between 2012 and 2014.
# % # %<=4 weeks 1,326 48% 89,485 52%<=12 weeks 1,866 68% 120,146 70%<=26 weeks 2,161 78% 137,291 80%26 weeks+ 218 8% 14,481 8%Total 2,754 100% 172,027 100%
The selected CUs All BC3 Years
Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts).
Occupations (Top 10) % STD/LTD/Fatal Claims, 2010 - 2014 Profile
Occupation Type # of Claims % of ClaimsLight duty cleaners 2,215 51%Food and beverage servers 248 6%Cooks 242 6%Janitors, caretakers and building superintendents 229 5%Other trades helpers and labourers 147 3%Dry cleaning, laundry and related occupations 122 3%Food counter attendants, kitchen helpers and related support occupations 117 3%Hotel front desk clerks 113 3%Support occupations in accommodation, travel and facilities set-up services 100 2%Outdoor sport and recreational guides 89 2%Other 686 16%Grand Total 4,308 100%
Light duty cleaners contribute the most claims in the selected CUs.
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Age and Gender
Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims0 - 14 2 0% 0 0% 2 0%
15 - 24 183 4% 363 8% 546 13%25 - 34 333 8% 482 11% 815 19%35 - 44 299 7% 607 14% 906 21%45 - 54 368 9% 824 19% 1,192 28%55 - 64 256 6% 512 12% 768 18%
65 and Over 36 1% 42 1% 78 2%Total 1,477 34% 2,830 66% 4,307 100%
Male Female Total
Young Workers (aged 15-24) represent 13%, while Mature Workers (aged 55+) represent 20% of the total STD/LTD/Fatal claims. The majority of these claims were made by females.
*There is one claim where the age and gender is uncoded.
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
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Accident and Injury Type
Overexertion 34% Overexertion 29% Overexertion 34%Fall on Same Level 17% Fall on Same Level 20% Fall on Same Level 22%Struck By 13% Fall from Elevation 18% Fall from Elevation 12%Other Bodily Motion 10% Struck By 7% Other Bodily Motion 9%Fall from Elevation 8% Other Bodily Motion 6% Struck By 7%Other 19% Other 20% Other 17%
Other Strains 36% Other Strains 35% Other Strains 41%Back Strain 25% Back Strain 20% Back Strain 22%Contusion 11% Fractures 17% Fractures 13%Laceration 8% Concussion 5% Contusion 5%Fractures 6% Contusion 5% Tendinitis, Tenosynovitis 4%Other 15% Other 17% Other 15%
Claims Claim Costs Work Days Lost
Accident TypeClaims Claim Costs Work Days Lost
Injury Type
Overexertion contributes the most to claims, costs, and days lost in the selected CUs. The most common injury type is Other Strains, which also contributes the most claim costs and days lost.
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% STD/LTD/Fatal Claims, 2010 - 2014 Profile
•Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories.
Serious Injury Claims
*Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
Between 2010 and 2014, the selected CUs combined for 420 Serious Injury Claims*. Serious Injuries represent 10% of the claims in the selected CUs and account for 31% of the claims cost paid to date.
Fall on Same Level 29% Fractures 44%Fall from Elevation 22% Contusion 15%Struck By 16% Laceration 13%Struck Against 11% Concussion 10%Overexertion 7% Back Strain 6%Other 15% Other 12%
Accident Type Injury Type
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The serious injury claims in these CUs are more likely to involve: fall on same level, fall from elevation, and fractures.
Serious Injury Claim Examples
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Fall on Same Level Cost Days
The worker stepped down off window ledge after cleaning headboard, did not realize that there was no lower step & fell backwards onto carpet with head & back. 17,000 $ 90
Parked car in parking lot & slipped on black ice and fell. 43,000 $ 160
Fall from Elevation Cost Days
Carrying case of wine down stairs from kitchen to basement & foot hit a milk crate & worker fell down 12 metal steps. 41,000 $ 160
The worker was doing some work on the ceiling while standing on a ladder - lost balance and fell off the ladder. 16,000 $ 100
Work-Related Deaths
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Year Occupation Description 2010 Outdoor sport and recreational guides FATAL - 19' COMMERCIAL SPORT FISHING VESSEL WITH ONE GUIDE AND 3
GUESTS FAILED TO RETURN TO FISHING LODGE. VESSEL NOT FOUND 2010 Administrative officers FELL DOWN STAIRS HITTING HEAD ON CEMENT LANDING
2010 Light duty cleaners DISC INJURY FROM GRABBING A SLIPPING BAG OF HEAVY LAUNDRY
2011 Janitors, caretakers and building superintendents
FATAL - FELL APPROX 20 FT FROM A LADDER WHILE CHECKING A SMOKE ALARM ON VAULTED CEILING
2011 Chain saw and skidder operators FATAL – STRUCK BY A FALLING TREE, SPINAL CORD INJURY RECEIVED
2011 Other trades helpers and labourers FATAL - WORKING ON HYDRAULIC-LIFTED ROW OF SEATS, BRAKE GAVE WAY, SEATS FELL ON NECK & BACK OF HEAD. WKR FELL 9.5' THROUGH OPENING HITTING HEAD ON FLOOR
2014 Light duty cleaners FATAL - EMPLOYER WAS HELPING TO JUMP START CAR WHEN WORKER SOMEHOW FELL BACKWARDS AND APPARENTLY HIT HEAD ON GROUND IN PARKING LOT.
Prevention Orders
414473
299 290261
213
584642
536
429
354
242
0
100
200
300
400
500
600
700
2010 2011 2012 2013 2014 2015
Prevention Orders Order Follow-Ups
Note: 2015 is currently August YTD.
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Penalties & Warning Letters
4
6 6
3
1
4
1
3
2
3
2
7
0
1
2
3
4
5
6
7
8
2010 2011 2012 2013 2014 2015
Warning Letters Sent Penalties Imposed
Between 2010 and 2015YTD, 24 warning letters were sent and 18 administrative penalties were imposed.
Note: 2015 is currently August YTD.
22 Prepared by Business Information & Analysis, WorkSafeBC
Prepared by: Business Information and Analysis (BIA)
2010 - 2014 Profile
Classification Unit # 761035
Restaurant or Other Dining Establishment
AUGUST 31, 2015
Key Findings
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Restaurant or Other Dining Establishment - CU # 761035
The Restaurant or Other Dining Establishment Classification Unit saw a 2.9% Base Rate increase in 2015.
In 2014, there were 8,196 employers in this industry, a 5% increase over the past five years.
The Injury Rate for the Restaurant or Other Dining Establishment CU remains lower than the Injury Rate for all BC CUs combined.
The percentage of workers returning to work within 4 weeks increased in 2014 compared to 2013 and is higher than all BC (2014: 68% for Restaurant or Other Dining Establishment vs. 51% for all BC).
The average Short-Term Disability Duration (work days lost per claim) for the Restaurant or Other Dining Establishment CU is significantly lower than all BC.
Food counter attendants, kitchen helpers and related support occupations, cooks contribute the most claims in the Restaurant or Other Dining Establishment CU.
Compared to 2013, the number of Prevention Orders issued to employers in Restaurant or Other Dining Establishment increased by 2% to 471 orders in 2014. As of August 31, 2015, 326 Prevention Orders have been issued year-to-date.
Between 2010 and 2015 YTD, there were 5 work-related deaths.
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Classification Unit # CU Description 2010 2011 2012 2013 2014 2015
% Change from 2014 to
2015761035 Restaurant or Other Dining Establishment $1.03 $0.98 $0.97 $0.96 $1.05 $1.08 2.9%
Base Rates
The Restaurant or Other Dining Establishment Classification Unit saw a 2.9% Base Rate increase in 2015.
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Additional information on rates on this CU and related Rate Group can be viewed online: http://www.worksafebc.com/insurance/premiums/default.asp
Restaurant or Other Dining Establishment - CU # 761035
Statistical Overview
* Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims.
** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
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Restaurant or Other Dining Establishment - CU # 761035
In 2014, there were 8,196 employers in this industry, a 5% increase over the past five years.
Year STD/LTD/Fatal Claims
Claim Cost Paid*
Work Days Lost*
Injury Rate (per 100 person-years of
employment)
Return to Work (<=4 weeks) Person Years
STD Duration (Average Days Lost per Claim)
Serious Injuries**
Work-Related Deaths
2010 2,211 $11,472,635 70,777 1.6 N/A 134,348 37 199 22011 2,316 $12,507,459 70,853 1.7 68% 132,600 39 198 02012 2,488 $14,559,050 68,596 1.8 68% 136,691 36 222 22013 2,285 $14,625,355 70,776 1.6 66% 138,834 38 207 02014 2,517 $14,900,639 69,704 1.7 68% 143,049 34 220 1
Total 11,817 $68,065,138 350,706 1.7 (Avg) 68% (Avg) 137,104 (Avg) 37 (Avg) 1,046 5
2010 to 2014 % Change 14% 30% -2% 10% N/A 6% -9% 11% -50%
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Return to Work (RTW)
The average percentage of workers returning to work within 4 weeks for Restaurant or Other Dining Establishment is higher than the all BC average between 2012 and 2014.
# % # %<=4 weeks 5,173 67% 89,485 52%<=12 weeks 6,067 79% 120,146 70%<=26 weeks 6,538 85% 137,291 80%26 weeks+ 284 4% 14,481 8%Total 7,679 100% 172,027 100%
Restaurant or Other All BC3 Years
Restaurant or Other Dining Establishment - CU # 761035
Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts).
Occupations (Top 10) % STD/LTD/Fatal Claims, 2010 - 2014 Profile
Occupation Type # of Claims % of ClaimsFood counter attendants, kitchen helpers and related support occupations 3,801 32%Cooks 3,701 31%Food and beverage servers 1,372 12%Restaurant and food service managers 590 5%Chefs 479 4%Food service supervisors 314 3%Cashiers 282 2%Bartenders 235 2%Bakers 224 2%Ma?tres d'h?tel and hosts/hostesses 141 1%Other 678 6%Grand Total 11,817 100%
Food counter attendants, kitchen helpers and related support occupations, cooks contribute the most claims in the Restaurant or Other Dining Establishment CU.
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Restaurant or Other Dining Establishment - CU # 761035
Age and Gender
Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims0 - 14 8 0% 10 0% 18 0%
15 - 24 1,971 17% 2,140 18% 4,111 35%25 - 34 1,236 10% 1,443 12% 2,679 23%35 - 44 729 6% 1,171 10% 1,900 16%45 - 54 544 5% 1,398 12% 1,942 16%55 - 64 324 3% 721 6% 1,045 9%
65 and Over 58 0% 59 0% 117 1%Total 4,870 41% 6,942 59% 11,812 100%
Male Female Total
Young Workers (aged 15-24) represent 35%, while Mature Workers (aged 55+) represent 10% of the total STD/LTD/Fatal claims. The majority of these claims were made by females.
* There are 5 claims where the age and gender were uncoded.
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
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Restaurant or Other Dining Establishment - CU # 761035
Accident and Injury Type
Struck By 26% Fall on Same Level 29% Fall on Same Level 28%Fall on Same Level 17% Overexertion 20% Overexertion 23%Overexertion 17% Struck By 13% Struck By 14%Exposure to Heat, Cold 15% Fall from Elevation 7% Other Bodily Motion 7%Struck Against 11% Other Bodily Motion 6% Struck Against 6%Other 15% Other 25% Other 22%
Laceration 26% Other Strains 32% Other Strains 34%Other Strains 22% Fractures 15% Back Strain 16%Heat Burns 15% Back Strain 13% Fractures 12%Back Strain 14% Laceration 10% Laceration 11%Contusion 9% Heat Burns 6% Contusion 6%Other 14% Other 24% Other 22%
Claims Claim Costs Work Days Lost
Accident TypeClaims Claim Costs Work Days Lost
Injury Type
Struck By contributes the most claims, while Fall on Same Level contributes the most to claim costs in the Restaurant or Other Dining Establishment CU. The most common injury type is Laceration, while Other Strains contributes the most claim costs.
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% STD/LTD/Fatal Claims, 2010 - 2014 Profile
•Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories.
Restaurant or Other Dining Establishment - CU # 761035
Serious Injury Claims
*Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
Between 2010 and 2014, the Restaurant or Other Dining Establishment CU combined for 1,046 Serious Injury Claims*. Serious Injuries represent 9% of the claims in the Restaurant or Other Dining Establishment CU and account for 37% of the claims cost paid to date.
Struck By 29% Fractures 32%Fall on Same Level 29% Laceration 30%Struck Against 14% Contusion 10%Fall from Elevation 7% Concussion 8%Exposure to Heat, Cold 5% Heat Burns 5%Other 15% Other 15%
Accident Type Injury Type
The serious injury claims in this CU are more likely to involve: fall on same level, fractures.
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Restaurant or Other Dining Establishment - CU # 761035
Serious Injury Claim Examples
33 Prepared by Business Information & Analysis, WorkSafeBC
Fall on Same Level Cost Days
Stepping down from chair when it slid out from underneath, grabbed onto counter, felt a pull in lower back then struck head on counter.
70,000$ 630
Slipped and fell on ice when walking out of staff accommodations. 13,000$ 120
Restaurant or Other Dining Establishment - CU # 761035
Struck By Cost Days
While worker was chopping cabbage, cut the tip of the finger. 33,000 $ 100
The worker put a meat slicer on a stand to clean underneath machine (~92.8 lbs). it fell down onto hand.
10,000 $ 180
Work-Related Deaths
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Restaurant or Other Dining Establishment - CU # 761035
Year Occupation Description
2010 Cooks FATAL - DROWNED AT A LEADERS DAY OUT EVENT WHEN WORKER DOVE OFF OF BOAT TO RETREIVE A PAIR OF SUNGLASSES
2010 Restaurant and food service managers FATAL - FELL OFF TAILGATE OF PICK UP TRUCK AND HEAVY BARREL OF DIESEL LANDED ON TOP OF WORKER
2012 Restaurant and food service managers FATAL SHOOTING 2012 Food and beverage servers FATAL GUNSHOT WOUND 2014 Chefs FATAL MESOTHELIOMA
Prevention Activity
380 376 399435
504
344
119 11584 98
161
81
0
100
200
300
400
500
600
2010 2011 2012 2013 2014 2015
Inspection Reports Other Contacts
Compared to 2013, the number of Inspection Reports issued in Restaurant or Other Dining Establishment increased by 16% to 504 documents in 2014. As of August 31, 2015, 344 Inspection Reports have been issued year-to-date.
Note: 2015 is currently August YTD.
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Restaurant or Other Dining Establishment - CU # 761035
Prevention Orders
451
360
475 462 471
326
641
532 550
714
493418
0
100
200
300
400
500
600
700
800
2010 2011 2012 2013 2014 2015
Prevention Orders Order Follow-Ups
Compared to 2013, the number of Prevention Orders issued to employers in Restaurant or Other Dining Establishment increased by 2% to 471 orders in 2014. As of August 31, 2015, 326 Prevention Orders have been issued year-to-date.
Note: 2015 is currently August YTD.
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Restaurant or Other Dining Establishment - CU # 761035
Penalties & Warning Letters
Between 2010 and 2015YTD, 24 warning letters were sent and nine administrative penalties were imposed.
Note: 2015 is currently August YTD.
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Restaurant or Other Dining Establishment - CU # 761035
5
4
5
4
2
4
0
1 1 1
3 3
0
1
2
3
4
5
6
2010 2011 2012 2013 2014 2015
Warning Letters Sent Penalties Imposed
Prepared by: Business Information and Analysis (BIA)
2010 - 2014 Profile
Classification Unit # 761034
Pub, Bar, Night Club, or Lounge
AUGUST 31, 2015
Key Findings
39 Prepared by Business Information & Analysis, WorkSafeBC
Pub, Bar, Night Club, or Lounge - CU # 761034
The Pub, Bar, Night Club, or Lounge Classification Unit saw a 2.9% Base Rate decrease in 2015.
In 2014, there were 739 employers in this industry, a 8% decrease over the past five years.
The Injury Rate for the Pub, Bar, Night Club, or Lounge CU remains lower than the Injury Rate for all BC CUs combined.
The percentage of workers returning to work within 4 weeks increased in 2014 compared to 2013 and is higher than all BC (2014: 65% for Pub, Bar, Night Club, or Lounge vs. 51% for all BC).
The average Short-Term Disability Duration (work days lost per claim) for the Pub, Bar, Night Club, or Lounge CU is significantly lower than all BC.
Cooks, food and beverage servers contribute the most claims in the Pub, Bar, Night Club, or Lounge CU.
Compared to 2013, the number of Prevention Orders issued to employers in Pub, Bar, Night Club, or Lounge decreased by 41% to 54 orders in 2014. As of August 31, 2015, 44 Prevention Orders have been issued year-to-date.
Between 2010 and 2015 YTD, there were no work-related deaths.
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Classification Unit # CU Description 2010 2011 2012 2013 2014 2015
% Change from 2014 to
2015761034 Pub, Bar, Night Club, or Lounge $1.03 $0.98 $0.97 $0.96 $1.05 $1.08 2.9%
Base Rates
The Pub, Bar, Night Club, or Lounge Classification Unit saw a 2.9% Base Rate increase in 2015.
41 Prepared by Business Information & Analysis, WorkSafeBC
Additional information on rates on this CU and related Rate Group can be viewed online: http://www.worksafebc.com/insurance/premiums/default.asp
Pub, Bar, Night Club, or Lounge - CU # 761034
Statistical Overview
* Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims.
** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
42 Prepared by Business Information & Analysis, WorkSafeBC
Pub, Bar, Night Club, or Lounge - CU # 761034
In 2014, there were 739 employers in this industry, a 8% decrease over the past five years.
Year STD/LTD/Fatal Claims
Claim Cost Paid*
Work Days Lost*
Injury Rate (per 100 person-years of
employment)
Return to Work (<=4 weeks) Person Years
STD Duration (Average Days Lost per Claim)
Serious Injuries**
Work-Related Deaths
2010 168 $1,128,142 5,729 1.2 N/A 14,019 42 17 02011 234 $1,874,468 9,100 1.7 61% 13,046 51 43 02012 184 $2,031,535 7,519 1.3 64% 13,026 36 24 02013 190 $2,147,899 6,614 1.5 63% 12,851 42 33 02014 178 $1,404,375 4,487 1.3 65% 12,381 35 25 0
Total 954 $8,586,419 33,449 1.4 (Avg) 63% (Avg) 13,065 (Avg) 42 (Avg) 142 0
2010 to 2014 % Change 6% 24% -22% 10% N/A -12% -16% 47% N/A
43 Prepared by Business Information & Analysis, WorkSafeBC
Return to Work (RTW)
The average percentage of workers returning to work within 4 weeks for Pub, Bar, Night Club, or Lounge is higher than the all BC average between 2012 and 2014.
# % # %<=4 weeks 381 64% 89,485 52%<=12 weeks 437 73% 120,146 70%<=26 weeks 474 79% 137,291 80%26 weeks+ 33 6% 14,481 8%Total 597 100% 172,027 100%
Pub, Bar, Night All BC3 Years
Pub, Bar, Night Club, or Lounge - CU # 761034
Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts).
Occupations (Top 10) % STD/LTD/Fatal Claims, 2010 - 2014 Profile
Occupation Type # of Claims % of ClaimsCooks 380 40%Food and beverage servers 122 13%Bartenders 114 12%Food counter attendants, kitchen helpers and related support occupations 83 9%Security guards and related security service occupations 55 6%Restaurant and food service managers 49 5%Chefs 31 3%Retail salespersons 27 3%Other service support occupations, n.e.c. 17 2%Janitors, caretakers and building superintendents 12 1%Other 64 7%Grand Total 954 100%
Cooks, food and beverage servers contribute the most claims in the Pub, Bar, Night Club, or Lounge CU.
44 Prepared by Business Information & Analysis, WorkSafeBC
Pub, Bar, Night Club, or Lounge - CU # 761034
Age and Gender
Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims0 - 14 2 0% 0 0% 2 0%
15 - 24 170 18% 129 14% 299 31%25 - 34 170 18% 134 14% 304 32%35 - 44 81 8% 85 9% 166 17%45 - 54 55 6% 61 6% 116 12%55 - 64 19 2% 38 4% 57 6%
65 and Over 6 1% 4 0% 10 1%Total 503 53% 451 47% 954 100%
Male Female Total
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
45 Prepared by Business Information & Analysis, WorkSafeBC
Pub, Bar, Night Club, or Lounge - CU # 761034
Young Workers (aged 15-24) represent 31%, while Mature Workers (aged 55+) represent 7% of the total STD/LTD/Fatal claims. The slight majority of these claims were made by males.
Accident and Injury Type
Struck By 24% Acts of Violence, Force 36% Overexertion 26%Overexertion 16% Overexertion 17% Acts of Violence, Force 20%Fall on Same Level 13% Struck By 13% Fall on Same Level 17%Acts of Violence, Force 11% Fall on Same Level 10% Struck By 13%Exposure to Heat, Cold 10% Fall from Elevation 7% Fall from Elevation 7%Other 26% Other 17% Other 18%
Laceration 27% Fractures 24% Other Strains 30%Other Strains 22% Other Strains 23% Fractures 17%Back Strain 12% Concussion 12% Laceration 12%Heat Burns 10% Laceration 9% Back Strain 10%Fractures 8% Back Strain 7% Concussion 9%Other 20% Other 26% Other 22%
Claims Claim Costs Work Days Lost
Accident TypeClaims Claim Costs Work Days Lost
Injury Type
Struck By contributes the most claims, while Acts of Violence, Force contributes the most to claim costs in the Pub, Bar, Night Club, or Lounge CU. The most common injury type is Laceration, while Fractures contributes the most claim costs.
46 Prepared by Business Information & Analysis, WorkSafeBC
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
•Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories.
Pub, Bar, Night Club, or Lounge - CU # 761034
Serious Injury Claims
*Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
Between 2010 and 2014, the Pub, Bar, Night Club, or Lounge CU combined for 142 Serious Injury Claims*. Serious Injuries represent 15% of the claims in the Pub, Bar, Night Club, or Lounge CU and account for 53% of the claims cost paid to date.
Acts of Violence, Force 23% Fractures 41%Struck By 23% Laceration 31%Fall on Same Level 19% Concussion 7%Struck Against 13% Dislocation 4%Fall from Elevation 11% Other Injuries 4%Other 12% Other 14%
Accident Type Injury Type
The serious injury claims in this CU are more likely to involve: acts of violence, force, fractures.
47 Prepared by Business Information & Analysis, WorkSafeBC
Pub, Bar, Night Club, or Lounge - CU # 761034
Serious Injury Claim Examples
48 Prepared by Business Information & Analysis, WorkSafeBC
Pub, Bar, Night Club, or Lounge - CU # 761034
Acts of Violence, Force Cost Days
Checked exit area after locking club door, four assailants punched & kicked worker causing fall to ground & lost of consciousness. 73,000 $ 200
The worker was trying to get a patron to leave and wkr grabbed patron and patron pulled back and The worker hurt hip. 357,000 $ 320
Struck By Cost Days
Sharpening knife on steel sharpening rod & it slipped causing lacerations. 50,000 $ 50
While changing a keg which was stacked 3 high, the second keg fell from the pile and landed on worker’s foot. 27,000 $ 160
Prevention Activity
120
101
65
94
52 48
19 189
2414 15
0
20
40
60
80
100
120
140
2010 2011 2012 2013 2014 2015
Inspection Reports Other Contacts
Compared to 2013, the number of Inspection Reports issued in Pub, Bar, Night Club, or Lounge decreased by 45% to 52 documents in 2014. As of August 31, 2015, 48 Inspection Reports have been issued year-to-date.
Note: 2015 is currently August YTD.
49 Prepared by Business Information & Analysis, WorkSafeBC
Pub, Bar, Night Club, or Lounge - CU # 761034
Prevention Orders
115
85 87 91
5444
183
156
87
158
4756
0
20
40
60
80
100
120
140
160
180
200
2010 2011 2012 2013 2014 2015
Prevention Orders Order Follow-Ups
Compared to 2013, the number of Prevention Orders issued to employers in Pub, Bar, Night Club, or Lounge decreased by 41% to 54 orders in 2014. As of August 31, 2015, 44 Prevention Orders have been issued year-to-date.
Note: 2015 is currently August YTD.
50 Prepared by Business Information & Analysis, WorkSafeBC
Pub, Bar, Night Club, or Lounge - CU # 761034
Penalties & Warning Letters
Between 2010 and 2015YTD, four warning letters were sent and no administrative penalties were imposed.
Note: 2015 is currently August YTD.
51 Prepared by Business Information & Analysis, WorkSafeBC
Pub, Bar, Night Club, or Lounge - CU # 761034
3
1
0 0 0 0 0 0 0 0 0 0 0
1
2
3
2010 2011 2012 2013 2014 2015
Warning Letters Sent Penalties Imposed
Prepared by: Business Information and Analysis (BIA)
2010 - 2014 Profile
Classification Unit # 761038
Ski Hill or Gondola Ride
AUGUST 31, 2015
Key Findings
53 Prepared by Business Information & Analysis, WorkSafeBC
Ski Hill or Gondola Ride - CU # 761038
The Ski Hill or Gondola Ride Classification Unit saw a 21.5% Base Rate increase in 2015.
In 2014, there were 40 employers in this industry, a 0% increase over the past five years.
The Injury Rate for the Ski Hill or Gondola Ride CU remains higher than the Injury Rate for all BC CUs combined.
The percentage of workers returning to work within 4 weeks decreased in 2014 compared to 2013 and is higher than all BC (2014: 57% for Ski Hill or Gondola Ride vs. 51% for all BC).
The average Short-Term Disability Duration (work days lost per claim) for the Ski Hill or Gondola Ride CU is significantly lower than all BC.
Program leaders and instructors in recreation, sport and fitness contribute the most claims in the Ski Hill or Gondola Ride CU.
There were 98 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, nine Prevention Orders have been issued year-to-date.
Between 2010 and 2015 YTD, there was one work-related death.
54 Prepared by Business Information & Analysis, WorkSafeBC
Classification Unit # CU Description 2010 2011 2012 2013 2014 2015
% Change from 2014 to
2015761038 Ski Hill or Gondola Ride $2.59 $2.58 $3.11 $3.73 $4.10 $4.98 21.5%
Base Rates
The Ski Hill or Gondola Ride Classification Unit saw a 21.5% Base Rate increase in 2015.
55 Prepared by Business Information & Analysis, WorkSafeBC
Additional information on rates on this CU and related Rate Group can be viewed online: http://www.worksafebc.com/insurance/premiums/default.asp
Ski Hill or Gondola Ride - CU # 761038
Statistical Overview
* Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims.
** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
56 Prepared by Business Information & Analysis, WorkSafeBC
Ski Hill or Gondola Ride - CU # 761038
Year STD/LTD/Fatal Claims
Claim Cost Paid*
Work Days Lost*
Injury Rate (per 100 person-years of
employment)
Return to Work (<=4 weeks) Person Years
STD Duration (Average Days Lost per Claim)
Serious Injuries**
Work-Related Deaths
2010 252 $2,356,752 10,264 7.2 N/A 3,278 45 41 02011 236 $2,110,487 8,693 7.5 61% 3,058 44 32 02012 257 $3,032,505 9,912 7.7 58% 3,188 47 49 02013 232 $2,943,084 8,519 7.4 58% 3,108 43 38 12014 218 $2,034,805 7,411 6.7 57% 3,056 39 37 0
Total 1,195 $12,477,633 44,799 7.3 (Avg) 59% (Avg) 3,138 (Avg) 44 (Avg) 197 1
2010 to 2014 % Change -13% -14% -28% -7% N/A -7% -12% -10% N/A
In 2014, there were 40 employers in this industry, a 0% increase over the past five years.
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Return to Work (RTW)
The average percentage of workers returning to work within 4 weeks for Ski Hill or Gondola Ride is higher than the all BC average between 2012 and 2014.
# % # %<=4 weeks 451 58% 89,485 52%<=12 weeks 546 70% 120,146 70%<=26 weeks 605 78% 137,291 80%26 weeks+ 52 7% 14,481 8%Total 780 100% 172,027 100%
Ski Hill or Gondola All BC3 Years
Ski Hill or Gondola Ride - CU # 761038
Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts).
Occupations (Top 10) % STD/LTD/Fatal Claims, 2010 - 2014 Profile
Occupation Type # of Claims % of ClaimsProgram leaders and instructors in recreation, sport and fitness 641 54%Operators and attendants in amusement, recreation and sport 249 21%Construction millwrights and industrial mechanics 33 3%Janitors, caretakers and building superintendents 24 2%Outdoor sport and recreational guides 18 2%Accommodation, travel, tourism and related services supervisors 17 1%Food counter attendants, kitchen helpers and related support occupations 17 1%Heavy-duty equipment mechanics 15 1%Other service support occupations, n.e.c. 14 1%Cooks 12 1%Other 155 13%Grand Total 1,195 100%
Program leaders and instructors in recreation, sport and fitness contribute the most claims in the Ski Hill or Gondola Ride CU.
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Ski Hill or Gondola Ride - CU # 761038
Age and Gender
Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims0 - 14 0 0% 0 0% 0 0%
15 - 24 208 17% 145 12% 353 30%25 - 34 282 24% 125 10% 407 34%35 - 44 167 14% 53 4% 220 18%45 - 54 93 8% 26 2% 119 10%55 - 64 50 4% 19 2% 69 6%
65 and Over 21 2% 5 0% 26 2%Total 821 69% 373 31% 1,194 100%
Male Female Total
Young Workers (aged 15-24) represent 30%, while Mature Workers (aged 55+) represent 8% of the total STD/LTD/Fatal claims. The majority of these claims were made by males.
*There is one claim where the age and gender is uncoded.
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
59 Prepared by Business Information & Analysis, WorkSafeBC
Ski Hill or Gondola Ride - CU # 761038
Accident and Injury Type
Fall from Elevation 35% Fall from Elevation 42% Fall from Elevation 44%Fall on Same Level 15% Fall on Same Level 14% Fall on Same Level 14%Other Bodily Motion 13% Struck By 11% Other Bodily Motion 13%Overexertion 13% Other Bodily Motion 11% Struck By 10%Struck By 12% Overexertion 7% Overexertion 9%Other 12% Other 15% Other 9%
Other Strains 43% Other Strains 38% Other Strains 49%Back Strain 15% Fractures 30% Fractures 24%Fractures 14% Concussion 8% Concussion 11%Concussion 11% Back Strain 8% Back Strain 8%Contusion 6% Dislocation 6% Dislocation 3%Other 11% Other 11% Other 6%
Claims Claim Costs Work Days Lost
Accident TypeClaims Claim Costs Work Days Lost
Injury Type
Fall from Elevation contributes the most to claims, costs, and days lost in the Ski Hill or Gondola Ride CU. The most common injury type is Other Strains, which also contributes the most claim costs and days lost.
60 Prepared by Business Information & Analysis, WorkSafeBC
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
•Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories.
Ski Hill or Gondola Ride - CU # 761038
Serious Injury Claims
*Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
Between 2010 and 2014, the Ski Hill or Gondola Ride CU combined for 197 Serious Injury Claims*. Serious Injuries represent 17% of the claims in the Ski Hill or Gondola Ride CU and account for 49% of the claims cost paid to date.
Fall from Elevation 46% Fractures 61%Fall on Same Level 20% Other Strains 12%Struck By 10% Concussion 11%Other Bodily Motion 9% Laceration 5%Struck Against 5% Dislocation 5%Other 11% Other 7%
Accident Type Injury Type
61 Prepared by Business Information & Analysis, WorkSafeBC
Ski Hill or Gondola Ride - CU # 761038
The serious injury claims in this CU are more likely to involve: fall from elevation, and fractures.
Serious Injury Claim Examples
62 Prepared by Business Information & Analysis, WorkSafeBC
Fall on Same Level Cost Days
Skiing down a run, made a turn by cliff face, struck a rock and flew head first into cliff face. 18,000$ 170
Teaching on snow orientation & hit patch of ice & right ski released & left ski caught an edge & released sending wkr falling forward.
36,000$ 220
Ski Hill or Gondola Ride - CU # 761038
Fall from Elevation Cost Days
Was coming down ski hill after closing rail park, ski binding was loose, ski popped off causing worker to fall down landing on left side of left forearm. 11,000 $ 70
Caught outside edge of ski & fell landing on side & cracking helmet. 29,000 $ 270
Prevention Activity
3732
58
32 3124
32
53
77
5144
16
0
10
20
30
40
50
60
70
80
90
2010 2011 2012 2013 2014 2015
Inspection Reports Other Contacts
Compared to 2013, the number of Inspection Reports issued in Ski Hill or Gondola Ride decreased by 3% to 31 documents in 2014. As of August 31, 2015, 24 Inspection Reports have been issued year-to-date.
Note: 2015 is currently August YTD.
63 Prepared by Business Information & Analysis, WorkSafeBC
Ski Hill or Gondola Ride - CU # 761038
Prevention Orders
25
14
32
1
17
9
31
14
27
5
15
9
0
5
10
15
20
25
30
35
2010 2011 2012 2013 2014 2015
Prevention Orders Order Follow-Ups
There were 98 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, nine Prevention Orders have been issued year-to-date.
Note: 2015 is currently August YTD.
64 Prepared by Business Information & Analysis, WorkSafeBC
Ski Hill or Gondola Ride - CU # 761038
Penalties & Warning Letters
Between 2010 and 2015YTD, no warning letters were sent and one administrative penalty was imposed.
Note: 2015 is currently August YTD.
65 Prepared by Business Information & Analysis, WorkSafeBC
Ski Hill or Gondola Ride - CU # 761038
0 0 0 0 0 0 0 0
1
0 0 0 0
1
2010 2011 2012 2013 2014 2015
Warning Letters Sent Penalties Imposed
2
Prepared by: Business Information and Analysis (BIA)
AUGUST 31, 2015
2010 - 2014 Profile
Classification Units # 761006, 761053, 761054
Industry Statistical Overview – Casino or other Gaming Operations
Key Findings
67 Prepared by Business Information & Analysis, WorkSafeBC
In 2014, there were 51 employers in this industry, a 2% increase over the past five years.
The Injury Rate for the selected CUs decreased by 16.3% since the prior year.
The percentage of workers returning to work within 4 weeks decreased in 2014 compared to 2013 and is lower than all BC (2014: 44% for The selected CUs vs. 51% for all BC).
The average Short-Term Disability Duration (work days lost per claim) for the selected CUs is similar to all-BC.
Operators and attendants in amusement, recreation and sport, security guards and related security service occupations, casino occupations, cashiers contribute the
There were 128 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, three Prevention Orders have been issued year-to-date.
Between 2010 and 2015 YTD, there were no work-related deaths.
68 Prepared by Business Information & Analysis, WorkSafeBC
Classification Unit # CU Description 2010 2011 2012 2013 2014 2015
% Change from 2014 to
2015761006 Bingo, Casino, or Other Gaming Operations N/A N/A N/A N/A N/A N/A N/A761053 Bingo Operations $0.91 $0.91 $0.84 $0.84 $0.88 N/A N/A761054 Casino or Other Gaming Operations (not elsewhere $0.64 $0.72 $0.79 $0.95 $1.03 $0.95 -7.8%
Base Rates
Of the 3 Classification Units, 0 Classification Units saw an increase to their base rate and 1 saw a decrease or no change. And 2 had no data reported in the most recent year.
69 Prepared by Business Information & Analysis, WorkSafeBC
Additional information on rates on this CU and related Rate Group can be viewed online: http://www.worksafebc.com/insurance/premiums/default.asp
Statistical Overview
* Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims.
** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
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Year STD/LTD/Fatal Claims
Claim Cost Paid*
Work Days Lost*
Injury Rate (per 100 person-years of
employment)
Return to Work (<=4 weeks) Person Years
STD Duration (Average Days Lost per Claim)
Serious Injuries**
Work-Related Deaths
2010 144 $914,141 5,617 2.4 N/A 5,364 44 11 02011 132 $1,072,914 6,537 2.2 64% 5,914 55 13 02012 145 $1,274,560 6,418 2.7 53% 5,165 57 9 02013 122 $1,817,539 6,878 2.0 46% 5,647 65 11 02014 96 $907,501 3,758 1.7 44% 5,785 58 5 0
Total 639 $5,986,656 29,208 2.2 (Avg) 52% (Avg) 5,575 (Avg) 55 (Avg) 49 0
2010 to 2014 % Change -33% -1% -33% -32% N/A 8% 32% -55% N/A
In 2014, there were 51 employers in this industry, a 2% increase over the past five years.
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Return to Work (RTW)
The average percentage of workers returning to work within 4 weeks for The selected CUs is lower than the all BC average between 2012 and 2014.
# % # %<=4 weeks 192 48% 89,485 52%<=12 weeks 275 68% 120,146 70%<=26 weeks 332 83% 137,291 80%26 weeks+ 40 10% 14,481 8%Total 402 100% 172,027 100%
The selected CUs All BC3 Years
Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts).
Occupations (Top 10) % STD/LTD/Fatal Claims, 2010 - 2014 Profile
Occupation Type # of Claims % of ClaimsOperators and attendants in amusement, recreation and sport 151 24%Security guards and related security service occupations 73 11%Casino occupations 70 11%Cashiers 58 9%Accommodation, travel, tourism and related services supervisors 55 9%Food and beverage servers 51 8%Cooks 42 7%Food counter attendants, kitchen helpers and related support occupations 36 6%Chefs 15 2%Janitors, caretakers and building superintendents 12 2%Other 76 12%Grand Total 639 100%
Operators and attendants in amusement, recreation and sport, security guards and related security service occupations, casino occupations, cashiers contribute the most claims in the selected CUs.
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6722 - Operators and attendants in amusement, recreation and sport This unit group includes amusement occupations such as operators of amusement rides, games and other attractions, and attendants in amusement, recreation and sports facilities who assist patrons, collect tickets and fees and supervise the use of recreational and sports equipment. They are employed by amusement parks, fairs, exhibitions, carnivals, arenas, billiard parlours, bowling alleys, golf courses, ski centres, tennis clubs, campgrounds and other recreational and sports facilities. Illustrative example(s) amusement attraction operator amusement park attendant amusement ride operator athletic equipment custodian billiard parlour attendant bingo hall attendant bowling alley attendant campground attendant game concession operator ice maker, rink recreation attendant recreational facility attendant ski lift attendant sports attendant tennis court attendant
73 Prepared by Business Information & Analysis, WorkSafeBC
Casino workers operate gaming tables, maintain slot machines, accept keno wagers, pay out winning bets and jackpots and collect losing bets. They are employed by casinos. Illustrative example(s) croupier keno runner, casino keno writer Exclusion(s) Amusement ride, sports facility and bingo hall workers (See 6722 Operators and attendants in amusement, recreation and sport) Supervisors of casino workers (See 6313 Accommodation, travel, tourism and related services supervisors) Main duties Casino workers perform some or all of the following duties: Operate gaming tables and games such as roulette, blackjack, keno, baccarat and poker Explain rules of games to patrons and ensure that rules are followed Accept keno wagers and issue computerized tickets for selection Determine winners or announce winning numbers Calculate and pay out winning bets and jackpots, collect losing bets and maintain related reports Fill slot machines with coins and assist patrons experiencing difficulties with machines Perform minor adjustments to slot machines.
74 Prepared by Business Information & Analysis, WorkSafeBC
6533 - Casino occupations
Age and Gender
Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims0 - 14 0 0% 0 0% 0 0%
15 - 24 23 4% 40 6% 63 10%25 - 34 69 11% 75 12% 144 23%35 - 44 49 8% 95 15% 144 23%45 - 54 41 6% 142 22% 183 29%55 - 64 31 5% 58 9% 89 14%
65 and Over 7 1% 9 1% 16 3%Total 220 34% 419 66% 639 100%
Male Female Total
Young Workers (aged 15-24) represent 10%, while Mature Workers (aged 55+) represent 16% of the total STD/LTD/Fatal claims. The majority of these claims were made by females.
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
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Accident and Injury Type
Overexertion 26% Overexertion 32% Overexertion 27%Fall on Same Level 17% Fall on Same Level 14% Fall on Same Level 15%Struck By 15% Fall from Elevation 13% Other Bodily Motion 14%Other Bodily Motion 12% Other Bodily Motion 12% Fall from Elevation 12%Struck Against 8% Struck By 11% Struck By 11%Other 23% Other 18% Other 21%
Other Strains 42% Other Strains 45% Other Strains 44%Back Strain 19% Back Strain 13% Back Strain 14%Contusion 14% Fractures 9% Contusion 10%Laceration 7% Contusion 8% Tendinitis, Tenosynovitis 9%Tendinitis, Tenosynovitis 4% Concussion 8% Fractures 8%Other 15% Other 17% Other 16%
Claims Claim Costs Work Days Lost
Accident TypeClaims Claim Costs Work Days Lost
Injury Type
Overexertion contributes the most to claims, costs, and days lost in the selected CUs. The most common injury type is Other Strains, which also contributes the most claim costs and days lost.
76 Prepared by Business Information & Analysis, WorkSafeBC
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
•Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories.
Serious Injury Claims
*Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
Between 2010 and 2014, the selected CUs combined for 49 Serious Injury Claims*. Serious Injuries represent 8% of the claims in the selected CUs and account for 34% of the claims cost paid to date.
Fall on Same Level 39% Contusion 35%Struck By 20% Fractures 29%Struck Against 18% Concussion 12%Fall from Elevation 8% Laceration 10%Other Bodily Motion 6% Other Strains 6%Other 8% Other 8%
Accident Type Injury Type
The serious injury claims in these CUs are more likely to involve: fall on same level, struck against, contusions, fractures.
77 Prepared by Business Information & Analysis, WorkSafeBC
Serious Injury Claim Examples
78 Prepared by Business Information & Analysis, WorkSafeBC
Fall on Same Level Cost Days
Worker sat down in chair, did not know latch was down, chair skidded out and worker fell off chair striking head against a desk then to floor. 15,000 $ 60
The worker tripped over cord in bushes and fell over to the sidewalk. 56,000 $ 250
Struck By Cost Days
Finger got crushed between the heavy doors of a vault. 11,000 $ 110
The worker was exchanging chips for patron when a sign fell down from the wall & hit worker’s head. 25,000 $ 100
Prevention Activity
25
40
31
22
40
12
18 17
23
11
22
3
0
5
10
15
20
25
30
35
40
45
2010 2011 2012 2013 2014 2015
Inspection Reports Other Contacts
Compared to 2013, the number of Inspection Reports issued in Bingo, Casino, or Other Gaming Operations, Bingo Operations, Casino or Other Gaming Operations (not elsewhere specified) increased by 82% to 40 documents in 2014. As of August 31, 2015, 12 Inspection Reports have been issued year-to-date.
Note: 2015 is currently August YTD.
79 Prepared by Business Information & Analysis, WorkSafeBC
Prevention Orders
18
42
2017
28
3
23
4341
24
29
5
0
5
10
15
20
25
30
35
40
45
50
2010 2011 2012 2013 2014 2015
Prevention Orders Order Follow-Ups
There were 128 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, three Prevention Orders have been issued year-to-date.
Note: 2015 is currently August YTD.
80 Prepared by Business Information & Analysis, WorkSafeBC
Penalties & Warning Letters
Between 2010 and 2015YTD, one warning letter was sent and one administrative penalty was imposed.
Note: 2015 is currently August YTD.
81 Prepared by Business Information & Analysis, WorkSafeBC
0 0
1
0 0 0 0 0 0 0
1
0 0
1
2010 2011 2012 2013 2014 2015
Warning Letters Sent Penalties Imposed
2
Prepared by: Business Information and Analysis (BIA)
2010 - 2014 Profile
Classification Unit # 761031
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility
AUGUST 31, 2015
Key Findings
83 Prepared by Business Information & Analysis, WorkSafeBC
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
The Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility Classification Unit saw a 10.5% Base Rate increase in 2015.
In 2014, there were 299 employers in this industry, a 1% decrease over the past five years.
The Injury Rate for the Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility CU decreased by 5.8% since the prior year.
The percentage of workers returning to work within 4 weeks decreased in 2014 compared to 2013 and is higher than all BC (2014: 56% for Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility vs. 51% for all BC).
Landscaping and grounds maintenance labourers, cooks, food and beverage servers contribute the most claims in the Golf Course, Driving Range, Pitch and Putt, or Lawn
There were 238 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, 39 Prevention Orders have been issued year-to-date.
Between 2010 and 2015 YTD, there was one work-related death.
84 Prepared by Business Information & Analysis, WorkSafeBC
Classification Unit # CU Description 2010 2011 2012 2013 2014 2015
% Change from 2014 to
2015761031 Golf Course, Driving Range, Pitch and Putt, or Lawn $1.03 $1.07 $1.28 $1.43 $1.14 $1.26 10.5%
Base Rates
The Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility Classification Unit saw a 10.5% Base Rate increase in 2015.
85 Prepared by Business Information & Analysis, WorkSafeBC
Additional information on rates on this CU and related Rate Group can be viewed online: http://www.worksafebc.com/insurance/premiums/default.asp
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
Statistical Overview
* Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims.
** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
86 Prepared by Business Information & Analysis, WorkSafeBC
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
Year STD/LTD/Fatal Claims
Claim Cost Paid*
Work Days Lost*
Injury Rate (per 100 person-years of employment)
Return to Work (<=4 weeks) Person Years
STD Duration (Average Days Lost per Claim)
Serious Injuries**
Work-Related Deaths
2010 113 $1,365,921 3,509 1.9 N/A 5,839 33 12 1
2011 145 $938,721 4,026 2.5 64% 5,380 36 10 0
2012 109 $1,044,770 4,001 1.9 64% 5,352 35 8 0
2013 123 $1,056,617 3,705 2.3 65% 5,213 43 17 0
2014 100 $951,736 3,651 2.2 56% 4,240 43 6 0
Total 590 $5,357,765 18,892 2.2 (Avg) 62% (Avg) 5,205 (Avg) 38 (Avg) 53 1
2010 to 2014 % Change -12% -30% 4% 13% N/A -27% 33% -50% -100%
In 2014, there were 299 employers in this industry, a 1% decrease over the past five years.
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Return to Work (RTW)
The average percentage of workers returning to work within 4 weeks for Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility is higher than the all BC average between 2012 and 2014.
# % # %<=4 weeks 212 62% 89,485 52%<=12 weeks 258 75% 120,146 70%<=26 weeks 274 80% 137,291 80%26 weeks+ 22 6% 14,481 8%Total 344 100% 172,027 100%
Golf Course, All BC3 Years
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts).
Occupations (Top 10) % STD/LTD/Fatal Claims, 2010 - 2014 Profile
Occupation Type # of Claims % of ClaimsLandscaping and grounds maintenance labourers 202 34%Cooks 91 15%Food and beverage servers 60 10%Landscape and horticulture technicians and specialists 52 9%Nursery and greenhouse workers 42 7%Food counter attendants, kitchen helpers and related support occupations 21 4%Janitors, caretakers and building superintendents 16 3%Operators and attendants in amusement, recreation and sport 14 2%Chefs 11 2%Other small engine and small equipment repairers 10 2%Other 71 12%
Grand Total 590 100%
Landscaping and grounds maintenance labourers, cooks, food and beverage servers contribute the most claims in the Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility CU.
88 Prepared by Business Information & Analysis, WorkSafeBC
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
Age and Gender
Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims
0 - 14 0 0% 0 0% 0 0%15 - 24 86 15% 56 9% 142 24%25 - 34 60 10% 24 4% 84 14%35 - 44 73 12% 31 5% 104 18%45 - 54 93 16% 51 9% 144 24%55 - 64 72 12% 22 4% 94 16%
65 and Over 21 4% 1 0% 22 4%
Total 405 69% 185 31% 590 100%
Male Female Total
Young Workers (aged 15-24) represent 24%, while Mature Workers (aged 55+) represent 20% of the total STD/LTD/Fatal claims. The majority of these claims were made by males.
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
89 Prepared by Business Information & Analysis, WorkSafeBC
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
Accident and Injury Type
Overexertion 29% Overexertion 34% Overexertion 33%Struck By 20% Fall from Elevation 13% Fall on Same Level 16%Fall on Same Level 10% Struck By 13% Fall from Elevation 15%Other Bodily Motion 9% Fall on Same Level 12% Struck By 12%Fall from Elevation 8% Repetitive Motion 9% Other Bodily Motion 7%Other 24% Other 18% Other 18%
Back Strain 26% Other Strains 24% Other Strains 29%Other Strains 25% Fractures 21% Back Strain 27%Laceration 13% Back Strain 18% Fractures 19%Contusion 11% Other Injuries 11% Contusion 8%Fractures 6% Tendinitis, Tenosynovitis 9% Concussion 4%Other 19% Other 17% Other 13%
Claims Claim Costs Work Days Lost
Accident TypeClaims Claim Costs Work Days Lost
Injury Type
Overexertion contributes the most to claims, costs, and days lost in the Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility CU. The most common injury type is Back Strain, while Other Strains contributes the most claim costs.
90 Prepared by Business Information & Analysis, WorkSafeBC
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
•Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories.
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
Serious Injury Claims
*Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
Between 2010 and 2014, the Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility CU combined for 53 Serious Injury Claims*. Serious Injuries represent 9% of the claims in the Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility CU and account for 43% of the claims cost paid to date.
Struck By 38% Fractures 43%Fall on Same Level 25% Laceration 19%Fall from Elevation 13% Contusion 11%Struck Against 9% Concussion 9%MVIs 8% Back Strain 8%Other 8% Other 9%
Accident Type Injury Type
The serious injury claims in this CU are more likely to involve: struck by, fall on same level, fractures.
91 Prepared by Business Information & Analysis, WorkSafeBC
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
Serious Injury Claim Examples
92 Prepared by Business Information & Analysis, WorkSafeBC
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
Struck By Cost Days
The worker was underneath an elevated riding lawnmower on a jack stand when the lawnmower slipped off stand & landed on the worker pinning head under the axle.
323,000 $ 710
A bottle of wine fell off the shelf onto worker’s head. 24,000 $ 140
Fall on Same Level Cost Days
Coming down the wooden ramp, slipped on ice & landed. 17,000 $ 180
The worker slipped and fell against steering wheel of a ride on lawnmower. 28,000 $ 100
Prevention Activity
58
36 3439
15 14
23
14
6 82 2
0
10
20
30
40
50
60
70
2010 2011 2012 2013 2014 2015
Inspection Reports Other Contacts
There were 196 Inspection Reports issued between 2010 and 2015YTD. As of August 31, 2015, 14 Inspection Reports have been issued year-to-date.
Note: 2015 is currently August YTD.
93 Prepared by Business Information & Analysis, WorkSafeBC
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
Prevention Orders
91
29 2934
16
39
100
42 38 34
612
0
20
40
60
80
100
120
2010 2011 2012 2013 2014 2015
Prevention Orders Order Follow-Ups
There were 238 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, 39 Prevention Orders have been issued year-to-date.
Note: 2015 is currently August YTD.
94 Prepared by Business Information & Analysis, WorkSafeBC
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
Penalties & Warning Letters
Between 2010 and 2015YTD, three warning letters were sent and no administrative penalties were imposed.
Note: 2015 is currently August YTD.
95 Prepared by Business Information & Analysis, WorkSafeBC
Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # 761031
1
0
1
0
1
0 0 0 0 0 0 0 0
1
2010 2011 2012 2013 2014 2015
Warning Letters Sent Penalties Imposed
2
Prepared by: Business Information and Analysis (BIA)
2010 - 2014 Profile
Classification Unit # 761028
Outdoor Sport Tour
AUGUST 31, 2015
Key Findings
97 Prepared by Business Information & Analysis, WorkSafeBC
Outdoor Sport Tour - CU # 761028
The Outdoor Sport Tour Classification Unit saw a 6% Base Rate decrease in 2015.
In 2014, there were 475 employers in this industry, a 10% increase over the past five years.
The Injury Rate for the Outdoor Sport Tour CU remains higher than the Injury Rate for all BC CUs combined.
The percentage of workers returning to work within 4 weeks decreased in 2014 compared to 2013 and is lower than all BC (2014: 34% for Outdoor Sport Tour vs. 51% for all BC).
The average Short-Term Disability Duration (work days lost per claim) for the Outdoor Sport Tour CU is significantly higher than all BC.
Outdoor sport and recreational guides account for the significant majority of the claims in the Outdoor Sport Tour CU.
There were no Prevention Orders issued in 2014. As of August 31, 2015, 24 Prevention Orders have been issued year-to-date.
Between 2010 and 2015 YTD, there were 2 work-related deaths.
2016 - Cost components for CU 761028: Outdoor Sport Tour
98 Prepared by Business Information & Analysis, WorkSafeBC
Classification Unit # CU Description 2010 2011 2012 2013 2014 2015
% Change from 2014 to
2015761028 Outdoor Sport Tour $2.78 $3.35 $2.95 $2.64 $2.85 $2.68 -6.0%
Base Rates
The Outdoor Sport Tour Classification Unit saw a 6% Base Rate decrease in 2015.
99 Prepared by Business Information & Analysis, WorkSafeBC
Additional information on rates on this CU and related Rate Group can be viewed online: http://www.worksafebc.com/insurance/premiums/default.asp
Outdoor Sport Tour - CU # 761028
Statistical Overview
* Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims.
** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
In 2014, there were 475 employers in this industry, a 10% increase over the past five years.
100 Prepared by Business Information & Analysis, WorkSafeBC
Outdoor Sport Tour - CU # 761028
Year STD/LTD/Fatal Claims
Claim Cost Paid*
Work Days Lost*
Injury Rate (per 100 person-years of
employment)
Return to Work (<=4 weeks) Person Years
STD Duration (Average Days Lost per Claim)
Serious Injuries**
Work-Related Deaths
2010 50 $624,867 3,880 4.6 N/A 1,230 90 9 02011 47 $1,355,770 3,979 3.5 52% 1,255 85 9 12012 39 $1,080,399 3,243 3.0 36% 1,273 121 11 02013 58 $648,658 3,961 3.5 48% 1,558 106 10 02014 61 $1,152,971 3,786 3.7 34% 1,569 79 17 1
Total 255 $4,862,665 18,849 3.6 (Avg) 42% (Avg) 1,377 (Avg) 98 (Avg) 56 2
2010 to 2014 % Change 22% 85% -2% -19% N/A 28% -13% 89% N/A
101 Prepared by Business Information & Analysis, WorkSafeBC
Return to Work (RTW)
The average percentage of workers returning to work within 4 weeks for Outdoor Sport Tour is lower than the all BC average between 2012 and 2014.
# % # %<=4 weeks 65 40% 89,485 52%<=12 weeks 95 58% 120,146 70%<=26 weeks 111 68% 137,291 80%26 weeks+ 26 16% 14,481 8%Total 164 100% 172,027 100%
Outdoor Sport Tour All BC3 Years
Outdoor Sport Tour - CU # 761028
Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts).
Occupations (Top 10) % STD/LTD/Fatal Claims, 2010 - 2014 Profile
Occupation Type # of Claims % of ClaimsOutdoor sport and recreational guides 166 65%Tour and travel guides 25 10%Program leaders and instructors in recreation, sport and fitness 7 3%Light duty cleaners 6 2%Chefs 4 2%Operators and attendants in amusement, recreation and sport 4 2%Water transport deck and engine room crew 3 1%Heavy-duty equipment mechanics 3 1%Other trades helpers and labourers 3 1%Chain saw and skidder operators 3 1%Other 31 12%Grand Total 255 100%
Outdoor sport and recreational guides account for the significant majority of the claims in the Outdoor Sport Tour CU.
102 Prepared by Business Information & Analysis, WorkSafeBC
Outdoor Sport Tour - CU # 761028
Age and Gender
Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims0 - 14 0 0% 0 0% 0 0%
15 - 24 27 11% 33 13% 60 24%25 - 34 58 23% 35 14% 93 36%35 - 44 38 15% 9 4% 47 18%45 - 54 32 13% 8 3% 40 16%55 - 64 13 5% 2 1% 15 6%
65 and Over 0 0% 0 0% 0 0%Total 168 66% 87 34% 255 100%
Male Female Total
Young Workers (aged 15-24) represent 24%, while Mature Workers (aged 55+) represent 6% of the total STD/LTD/Fatal claims. The majority of these claims were made by males.
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
103 Prepared by Business Information & Analysis, WorkSafeBC
Outdoor Sport Tour - CU # 761028
Accident and Injury Type
Fall from Elevation 26% Fall from Elevation 28% Fall from Elevation 24%Overexertion 20% Struck By 26% Overexertion 16%Struck By 13% Overexertion 10% Struck By 13%Other Bodily Motion 11% Caught In 8% Other Bodily Motion 12%Fall on Same Level 10% Other Bodily Motion 7% Fall on Same Level 8%Other 20% Other 22% Other 28%
Other Strains 44% Fractures 33% Other Strains 49%Back Strain 16% Other Strains 33% Fractures 19%Fractures 12% Back Strain 13% Back Strain 16%Contusion 9% Concussion 10% Dislocation 4%Dislocation 5% Laceration 4% Concussion 3%Other 14% Other 6% Other 9%
Claims Claim Costs Work Days Lost
Accident TypeClaims Claim Costs Work Days Lost
Injury Type
Fall from Elevation contributes the most to claims, costs, and days lost in the Outdoor Sport Tour CU. The most common injury type is Other Strains, while Fractures contributes the most claim costs.
104 Prepared by Business Information & Analysis, WorkSafeBC
% STD/LTD/Fatal Claims, 2010 - 2014 Profile
•Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories.
Outdoor Sport Tour - CU # 761028
Serious Injury Claims
*Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims.
Between 2010 and 2014, the Outdoor Sport Tour CU combined for 56 Serious Injury Claims*. Serious Injuries represent 22% of the claims in the Outdoor Sport Tour CU and account for 49% of the claims cost paid to date.
Fall from Elevation 38% Fractures 52%Struck By 14% Other Strains 13%Overexertion 11% Concussion 11%Struck Against 9% Dislocation 9%Fall on Same Level 9% Back Strain 5%Other 20% Other 11%
Accident Type Injury Type
105 Prepared by Business Information & Analysis, WorkSafeBC
Outdoor Sport Tour - CU # 761028
The serious injury claims in this CU are more likely to involve: fall from elevation, and fractures.
Serious Injury Claim Examples
106 Prepared by Business Information & Analysis, WorkSafeBC
Outdoor Sport Tour - CU # 761028
Fall from Elevation Cost Days
Worker lost a ski and crashed while skiing, leg went into snow bank and body continued down the hill, felt pain in hip. 12,000 $ 90
Fell from a height of approx 20 ft, building new zipline, landed on hip on rock. 12,000 $ 50
Struck By Cost Days
Knife slipped while being sharpened -worker cut themselves. 16,000 $ 140
#N/A #N/A #N/A
Prevention Activity
14
29
25
16
9
22
13
31
21
14
21
8
0
5
10
15
20
25
30
35
2010 2011 2012 2013 2014 2015
Inspection Reports Other Contacts
There were 115 Inspection Reports issued between 2010 and 2015YTD. As of August 31, 2015, 22 Inspection Reports have been issued year-to-date.
Note: 2015 is currently August YTD.
107 Prepared by Business Information & Analysis, WorkSafeBC
Outdoor Sport Tour - CU # 761028
Prevention Orders
16
35
2
9
0
24
1417
42
8
0
15
0
5
10
15
20
25
30
35
40
45
2010 2011 2012 2013 2014 2015
Prevention Orders Order Follow-Ups
There were no Prevention Orders issued in 2014. As of August 31, 2015, 24 Prevention Orders have been issued year-to-date.
Note: 2015 is currently August YTD.
108 Prepared by Business Information & Analysis, WorkSafeBC
Outdoor Sport Tour - CU # 761028
Bill 9 Update
June 25, 2015
Bill 9
• Introduced February 2015
• Received Royal Assent and passed into law on May 14, 2015
110
Bill 9
• Expands WorkSafeBC’s ability to collect penalties
• Requires that WorkSafeBC add two new directors (a law enforcement and an OHS professional)
• Allows for new timeframes for reviews for OHS matters
• WHMIS 2015
• Changes employers’ obligations to conduct incident investigations
111
Bill 9
• Introduces new or enhanced OHS enforcement tools:
• Expanded Stop Work Orders
• OHS Citations (for employers)
• Expanded injunction powers
• Penalty due diligence onus change
• Compliance agreements
112
Employer Incident Investigations
1. Preliminary Incident Investigation Policy
• Incidents requiring a preliminary investigation
• Identifying unsafe conditions, acts, or procedures
• Determining interim corrective action
113
Employer Incident Investigations
2. Full Incident Investigation Policy (con’t)
• Producing the full investigation report
• Extensions for submitting the full investigations report
• Corrective action reporting following the full investigation
114
Online Resources
• The following three documents are provided as high level summaries that provide an introduction and overview of the changes to the Workers Compensation Act:
• Legislative Change: A Primer on Stop Work Orders (updated May 29, 2015) • Legislative Change: A Primer on Employer Incident Investigations • Legislative Change: A primer on Injunctions and Due Diligence
• WorkSafeBC has now published occupational health and safety policies related to the Bill 9 amendments. See updates to the Prevention Manual and the Occupational Health and Safety Regulation page.
• New requirements for employer incident investigations are detailed in the attached overview and flow chart.
• Please review the questions and answers on changes to the Workers Compensation Act.
115
WHMIS 2015
116
WHMIS 2015 - Changes are Coming
117
Questions?