Together

we learn from one another

to give to each

what needs we require

to continue to learn together

Mike McKinley, CSP, CPAE

How do we get better?

Things are

Challenging…

We can aggravate a

business cycle by

psychology.

What’s

happening

now?

SECURITY

TRUST

ENVIRONMENT

AND

STANDARDS

Why do

businesses fail?

DON’T FEEL GOOD ABOUT

• Who We Are

• What We Do

• Who the Customer Is

Business

of Being in

Business

The weakest link

controls the chain.

Help people

manage themselves

Decide to be happy

Stay close to your closest

Pay attention to attention

Have less, enjoy more

Have personal gratitude

Forgive completely

The more you give, the more…

Surprise

Challenges

Important Things

Important

Using Your

Time

What do we do

that we don’t

have to do?

Sooner—Later

Identify in one word

why the human race

has not achieved,

…and never will

achieve its full

potential.

MEETINGS

Meetings are

events in which

minutes are kept

and hours are lost.

When I die,

I hope it’s during

a meeting, ’cause

the change will

be so subtle.

Change was changed

before it was changed.

Physical

Emotional

Adapters, Resisters,

Coasters

“Change will occur

when the pain of change is

less than the pain

of remaining the same.”

Rayburn Jack

If we fail

to change,

we fail.

Change is Easy,

Implementation is

Difficult

Personal

Relationships

How would you like to

be married to you?

Take for Granted

A Time to

Get Smart

Maximizing

Performance

“You’ve got to learn to like

what you do for a living.”

George Burns

MOTIVATION

DEATH

FUN

All children running

loose and unattended

will be towed away and

stored at owner’s expense.

D.A.M.

SOONAS

PITS

WORRY

Negative

Goal Setting

Thinking How

You Want Things

Not to Happen

McKinley’s Memories…

What I’ve learned the hard way

• Dyslexic

• Business partner crashes airplane

• Divorce

• Financial Ruin

• 6 months to live

• Roll over car accident

• Loss of Job

• Parents dying

• Wife dying

• Major hearing loss

• Multiple eye surgeries

• Other stuff

You can get through

just about

anything!

SECURITY

Create Your

Own Security.

How Can You

Make Your Job

Better?

“How would you like a job

where if you made a mistake,

a big red light goes on and

18,000 people boo?”

Jacques Plante

Former hockey goalie

Observe

Opportunities

LEARN

HELP

LAUGH

LAUGH

The National Association of

Morticians convention was

entertained by the singing group

Up With People.

Yesterday

is like a canceled check.

Tomorrow

is a promissory note.

Today is cold cash.

Time on the Job

Results on the Job

Struggling

vs.

Having It Made

“Each and every one of you

is directly responsible for

the success of the person

sitting next to you.”

Mike McKinley, CSP, CPAE