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9/12/2019
1
Observation
The Tincture of Time and
Pathways 2.0
Maria Aini, MD
Director of Clinical Operations TJUH ED
Director of TJUH Observation Unit
Associate Professor
Department of Emergency Medicine
Thomas Jefferson University
MCEP Observation Conference
September 2019
Content Summary
• PAST
• Observation defined
• Observation growth and evolution
• Pathways 1.0
• PRESENT
• More Observation growth
• What works best
• FUTURE
• Complex Observation
• Pathways 2.0
• Sustainability
What is Observation Care
• Focused clinical care of select patients for more than 6hours and up to 24hours to assess need for outpatient versus inpatient care
• Pathway driven
• Interdisciplinary team model
• The Centers for Medicare & Medicaid Services (CMS) defines observation care as a specific, defined set of clinically appropriate services, which include ongoing assessment and reassessment and short-term treatment
Brief History of Observation and it’s Pathophysiology
Brief History of Observation and it’s Pathophysiology
• 1984 – Observation services created but ambiguous
• OBS
• 2000 – CMS stopped paying separately for OBS
• IP
• 2003 – CMS starts paying OBS only for CP, CHF, Asthma
• 2007 – CMS removes barriers, pays for all OBS
• +++OBS
• 2012 – CMS defines inpatient with 2MN rule –
• control prolonged OBS
• 2016 – Comprehensive APC, NOTICE Act, MOON
Growth of OBS Services
• Return to baseline when Medicare resumed payment for
observation services in 2008
• Hospital fears of being targeted by RAC auditors for
inappropriate inpatient admission
• Lack of clarity regarding the definition of an inpatient
• Medical innovations shifting care from inpatient to
outpatient settings
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Growth of OBS Services
• ED overcrowding, resource overutilization, squeezed
Medicare payments, avoidable admissions, payer audits and
denials = HIGH COSTS, LOST REVENUE
• Hospital maximizes revenue by being able to accept more ED
patients and by avoiding lost revenue from ambulance
diversion and patients who leave without being seen
• As a result, observation units have grown in numbers
Why Observation in Emergency Medicine
• The health system’s tincture of time
• The ED’s safety net
• The cutting edge of acute healthcare
Why Observation in Dedicated Setting
• Improved patient satisfaction
• Lower health care costs
• Shorter LOS
• Improved use of hospital resources
• Less diagnostic uncertainty
Financial Viability of Emergency Department Observation Unit Billing ModelsChristopher W. Baugh MD, MBA Pawan Suri MD Christopher G. Caspers MD Michael A. Granovsky MD, CPC, CEDC Keith Neal MBA, MHL, CHFP Michael A. Ross MD
Critical outcomes
• Reduce the number of unnecessary inpatient admissions
• Evolve to manage complex observation patients
• CREATE INPATIENT CAPACITY, OPTIMIZE ED THROUGHPUT
What works best
• Know the history and rules of the game
• Staff – Dedicated MDs, APPs, RNs, plus
• Case management – level of care support, disposition planning
• Prioritization
• Rules – General guidelines, limitations, challenges
• Space – Dedicated – Type 1
• Access - 24/7
• Know your benchmarks
• Pathways and order-sets – evidence based practice model
• Use your data - Metrics, dashboards, scorecards
It takes a village…
• RN
• APP
• CM
• Core MD group
• Consultants
• SW
• Support staff – transport, unit clerk, EVS
• All team members vested in observation care model
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Observation Guidelines
• 80% probability of discharge within 24 hours - if
managed actively
• Focused patient care goal
• Limited intensity of service and severity of illness
• Defined and supported endpoint
Observation Limitations
• Incomplete charting
• High severity or illness
• High intensity of service
• Inpatient level of service is required
• Age and gestational age limitations
• High risk of self-harm
• Anticipated LOS less 6hrs or greater 48hrs
Observation Challenges
• Ambulatory dysfunction
• Altered mental status
• New, persistent neurologic findings
• Patients receiving inpatient-type procedures, such as renal
or liver biopsy
• Post-operative recovery
• Patients who meet inpatient criteria *
ACEP policy recognizes care in a dedicated ED observation area,
rather than a general inpatient bed or an acute care ED bed, as a
best practice
Where Can Observation Services Be Provided
CDU Background and Mission
• The clinical decision unit [CDU] was created by the
Department of Emergency Medicine to help decrease ED
boarding, control resource over-utilization and create
inpatient capacity
• Mission to be a top-functioning observation unit
that provides efficient, high-quality care that is Emergency
Medicine driven, evidence-based, and patient-centered
Growth Strategy
• Simple to complex model
• Pathways 2.0
• Business proposal
• Project cost savings from geographic EM OBS placement
• Project new revenue from improved OBS LOS->Increased IP capacity and increased CMI
• Created division of OBS Medicine under EM
• Separated Tax IDs for MDs to optimize pro-fees
• Closed unit
• No to low boarders policy
• OBS->IP prioritized off floor
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Benchmarks – Simple Model Observation
Type 1 OBS Units [protocol driven; highest evidence for favorable outcomes]:
• Target 5-15% of ED volume
• Turn 1-1.5 patients per room per day
• Mean LOS 15hrs **
• Inpatient conversion 20%
• RN staffing 1:4 to 1:5
• APP staffing 1:10 to 1:12
• MD staffing variable from 8-32hrs/day based on proximity to ED, complexity of unit
Pathways
• Generic:
• Abd pain
• Allergic reaction
• Asthma exacerbation
• Back pain
• SOB
• Cellulitis
• COPD exacerbation
• Dehydration
• DVT
• Headache
• Hyperglycemia
• Hypoglycemia
• Pneumonia
• Pyelonephritis
• Syncope
• Urolithiasis
• General
• Collaborative:
• EM Cardiology Chest pain
• EM Cardiology CHF
• EM Ortho Post op wound infection
• EM Ortho Post op pain
• EM Ortho Post op DVT
• EM Hepatology Refractory Ascites -Paracentesis
• EM Hematology Sickle cell vaso-occlusive crisis
• EM GI Chronic abd pain
• EM GI UGIB
• EM Neurology TIA
• EM Atrial fibrillation
• EM Low Risk PE
• EM Bariatric Post-op dehydration
• EM OB Hyperemesis gravidum
• EM Spine Back pain
• UCC to CDU
Dedicated vs Non-dedicated Observation
CDU Non-CDU
Average/Median LOS 21.1/18.6hrs 32.1/26.5hrs
IP Conversion 16.58% 38.28%
30 Day Returns 11.80% 11.4%
Encounters 2,531 [63%] 1,466 [37%]
April 1, 2017 – Sept 30, 2017
Portion of TJUH/MHD Observation Patients
The CDU cares for almost half of all patients who are at Jefferson in
observation status. The CDU plays a vital role in hospital throughput
by timely efficient care.
48%
14% 15%
ED CDU MDH Observation TJUH Hospitalist
% of All Obs
Rehab Utilization
Rehab Utilization for All Observation Patients July 2016 - August 2017
ED/10P Discharges MDH Discharges
Metric FY17 FY17
TJUH-CC Observation Visits 3,822 2,639
Speech Cases 4 24
PT Cases 125 318
OT Cases 72 86
PT + OT Cases 148 335
Speech Utilization Rate 0.1% 0.9%
PT Utilization Rate 3.3% 12.1%
OT Utilization Rate 1.9% 3.3%
PT + OT Utilization Rate 3.9% 12.7%
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Ectopic Observation CDU Heatmap
Sickle Cell Utilization
HUH Closure
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Philadelphia Opioid Epidemic Pathways Development
• EM Cardiology Intermediate risk Chest pain
• EM Ortho Post op infection
• EM Ortho Post op pain
• EM Ortho Post op DVT
• EM Hepatology Refractory Ascites - Paracentesis
• EM Hematology Sickle cell vaso-occlusive crisis
• EM GI Chronic abd pain
• EM GI Low risk GIB – AIMS 65 score 0-1
• EM Neurology TIA – ABCD2 score 0-3
• EM Neurology Headache
• EM Atrial fibrillation - CHA2DS2-VASC score 0-3
• EM Low Risk PE - sPESI score 0
• EM Bariatric Post-op dehydration
• EM Spine Back pain
• EM Opioid MAT
• EM Psychosis
• EM Trauma
• EM Low Risk PTX
• EM Low Risk TBI – BIG 1 Criteria
CDU Pathway 2.0 and EBM
• EM GI Low risk GIB – AIMS 65 score 0-1
• EM Neurology TIA – ABCD2 score 0-3
• EM Neurology Headache
• EM Atrial fibrillation - CHA2DS2-VASC score 0-3
• EM Low Risk PE - sPESI score 0
• EM Bariatric Post-op dehydration
• EM Spine Back pain
• EM Opioid MAT
• EM Psychosis
• EM Trauma
• EM Low Risk PTX
• EM Low Risk TBI
EM Primary Ambulatory Dysfunction Pathway
Inclusion Criteria:
- Probability of discharge within 24 hours > 80%
- Failed ED trial of ambulation
Review ED diagnostic tests, monitor vital signs, case
management review within 12 hours, home care
coordination as needed, PT/OT evaluation/treatment
Disposition
Home if observation course completed and stable
Hospital if:
- Unstable vital signs, suspect SIRS/sepsis
- Deterioration in clinical status
- LOS exceeds 48 hours
Exclusion criteria:
- Meets criteria for inpatient admission
- Probability of discharge home witnin 24 hours < 80%
EM Ortho Post op infection/pain/DVT
INCLUSION CRITERIA
Probability of discharge within 24hrs >80%Orthopedic consult in ED and Ortho Fellow/Attending evaluation within 12hours of arrival
EXCLUSION CRITERIA
2+ SIRS criteriaComplicated deep infection requiring OR washout
TYPICAL OBSERVATION INTERVENTION
Monitor VSLaboratory tests
Elevation of extremityMark area of involvement
AntibioticsAnalgesia
Serial examsImaging as indicated
Discussion with ortho nurse and/or clinical navigator to ensure follow upCase management review within 12hrs
DISPOSITION
Home
Observation course stableClinical improvement
Tolerating medicationsFollow up arranged
HospitalChange in clinical status
Progression to complex infection requiring ORSIRS/Sepsis
Meets criteria for inpatient admissionLOS exceeds 23hrs
EM Hematology Sickle cell vaso-occlusive crisis
INCLUSION CRITERIA
Probability of discharge within 14hours >80%
Patient enrolled in TJUH Sickle Cell Program
EXCLUSION CRITERIA
Meets criteria for inpatient admission
Fever, pregnancy, concern for Acute Chest Syndrome
Probability of discharge home within 24-48 hours < 80%
TYPICAL OBSERVATION MANAGEMENT
Initiate individualized pain pathway
Monitor vital signs
Case management review within 12 hours
Home care coordination as needed
DISPOSTITION
Home
Observation course completed and stable
Hospital
Unstable vital signs, suspect SIRS/sepsis
Deterioration in clinical status
LOS exceeds 14hours
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EM Pediatric Pathway
Inclusion Criteria:
- Probability of discharge within 24 hours > 80%
- Age >14, AND Weight > 100 lbs.
Review ED diagnostic tests, monitor vital signs, case
management review within 12 hours, home care coordination as
needed
Disposition
Home if observation course completed and stable
Hospital if:
- Unstable vital signs, suspect SIRS/sepsis
- Deterioration in clinical status
- LOS exceeds 48 hours
Transfer if :
- They require pediatric specialty care not available at Jefferson
Exclusion criteria:
- Meets criteria for inpatient admission
- Probability of discharge home witnin 24 hours < 80%
- Age < 14 or Age < 18 AND < 100 lbs.
EM Peds GI ERCP Pathway
Inclusion Criteria:
- Probability of discharge within 24 hours > 80%
- Age >14, Weight > 100 lbs.
- Discussion with GI in conjunction with pediatric GI
- Procedure within *** hours
Review ED diagnostic tests, monitor vital signs, case
management review within 12 hours, home care coordination
as needed, moniotor post-procedure
Disposition
Home if observation course completed and stable
- Arrange GI followup
Hospital if:
- Unstable vital signs, suspect SIRS/sepsis
- Deterioration in clinical status
- LOS exceeds 48 hours
Exclusion criteria:
- Meets criteria for inpatient admission
- Probability of discharge home witnin 24 hours < 80%
- Age < 14 or Age < 18 and < 100
EM GI Low risk GIB INCLUSION CRITERIAHistory of melena in 24-48hours
Bright red rectal bleeding requiring urgent GI evalGI consultation for endoscopy/colonoscopy
Rectal exam performed and consistent with GIBProbability of discharge within 24hours >80%
EXCLUSION CRITERIA
Meets criteria for inpatient admission
Probability of discharge home within 24 hours < 80%
Unstable vital signsRelated syncope
Active massive bleeding requiring IR consultationConcern for ischemic bowel
Signs of cardiac ischemia
AIMS65 Score >2
TYPICAL OBSERVATION MANAGEMENTReview ED diagnostic tests, labwork, imaging
Monitor vital signs - Q2 hours X2, then Q4hrs Serial CBCs, T&S
IVFsPPI bolus and drip
NPOHold antiplatelets, AC, and cardioactive medications
Endoscopy/colonoscopy prepGI final recommendations
Case management review within 12 hoursHome care coordination as needed
DISPOSTITIONHome
Observation course completed and stableCBC stable
If endoscopy - no active bleeding, and follow-up arranged on PPI
HospitalUnstable vital signs, suspect SIRS/sepsis
Deterioration in clinical statusContinual decrease in CBC
Active bleeding by endoscopy LOS exceeds 48hours
EM Hepatology Refractory Ascites - ParacentesisInclusion Criteria:Probability of discharge within 24 hours > 80%History of cirrhosis and refractory ascites in need of large volume paracentesisTime of ER assessment from Sunday evening through Friday morning (i.e. access to U/S guided paracentesis within 12 hours of being seen)Hepatology fellow consult in ED with attending evaluation within 12 hours of arrival
Exclusion Criteria:Presence of hepatic encephalopathy (Stage 2 or greater: presence of asterixis and disorientation)New acute kidney injury (creatinine > 0.3mg/dL above baseline or > 1.5x above baseline)Presence of fever (Temp > 38.5ºC/101.3ºF)
New/initial episode of ascites
Typical observation intervention:Weigh patientMonitor VSLaboratory tests: CBC/diff, CMP, PT/PTT/INR, blood type and crossUltrasound-specials consult for large volume paracentesisPre-LVP transfusion with platelets (if count < 50,000) and FFP (if INR > 2): per radiology recommendationsFluid analysis: cell count with diff, culture, albumin, total protein
Post-paracentesis: replace ascites volume removed:- < 4L removed: no albumin replacement
- 4-5 L removed: 25g 25% albumin (two 50cc bottles)- 5-7 L removed: 50g 25% albumin (four 50cc bottles)- 7-9 L removed: 62.5g 25% albumin (five 50cc bottles)- > 9L removed: 75g 25% albumin (six 50cc bottles)Case management review within 12 hours
Disposition:HomeObservation course stableParacentesis results show no evidence of SBPFollow-up arranged in hepatology clinic
HospitalSBP diagnosed (ascites absolute neutrophil count > 250)> 100,000 RBC’s in ascites or procedure-related complicationsPost-procedure hypotension unresponsive to IV albumin resuscitation or new-onset encephalopathy LOS exceeds 23 hours
EM Neurology TIA INCLUSION CRITERIAProbability of discharge within 24hours >80%
Neuro consultation notified in ED with Neuro Fellow/Attending evaluation within 12hours of arrivalABCD2 score 0-3
EXCLUSION CRITERIA
tPA givenMeets criteria for inpatient admission
Suspected acute CVAABCD2 score greater than 3
Hypertensive crisis requiring IV antihypertensivesConcern for worsening neurological exam
Motor deficit or cortical symptomsNewly depressed level of consciousness
Probability of discharge home within 24 hours < 80%
TYPICAL OBSERVATION MANAGEMENT
Review ED diagnostic tests, labwork, imagingMonitor vital signs
TelemetryNeuro checks every 4hours
CT/MRI/MRA as indicatedEchocardiogram + bubble (PFO)
Carotid dopplers as indicatedAntiplatelet therapy as indicated
Neuro consultation completionCase management review within 12 hours
Home care coordination as needed
DISPOSITION
Home
Observation course completed and stable
Stable or improved neurologic exam
HospitalAbnormal imaging requiring hospitalization
Unstable vital signs, suspect SIRS/sepsisDeterioration in neurologic exam
ABCD2 score greater than 3LOS exceeds 48hours
EM Atrial fibrillation
Inclusion Criteria:
- Probability of discharge within 24 hours > 80%
- Acute onset of atrial fibrillation
- Review ED diagnostic tests, lab work and imaging
- Telemetry, monitor vital signs,
- Labs to include BMP, Mg, thryoid panel and BNP
- Cardiology consultation as neeeded
- Consider TTE if clinical or laboratory evidence of heart
failure
- Intitiation of anticoagulation unless contraindicated
- Case management review within 12 hours, home care
coordination as needed
DIsposition
Home
- Conversion to NSR for 1 hr or continued atrial fibrillation with
rate control
-Outpatient anticoagulation coordinated
- Expedited cardiology follow up
Hospital
- Unstable vital signs
- Suspect SIRS/sepsis
- Failure to control heart rate < 100
- Deterioration in clinical status
- LOS > 48 hours
Exclusion criteria:
- Meets criteria for inpatient admission
- Probability of discharge home witnin 24 hours < 80%
- Hemodynamic instability -altered mental status or low blood
pressure
- HR > 100 after ED treatment
- CHADS-VASC score > 4
- Evidence of sepsis/PE/MI/CHF
- Concern for concurrent intoxication/toxicity
- Requuiriing IV drip for rate control
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EM Low Risk PE INCLUSION CRITERIA
Probability of discharge within 24hours >80%Imaging consistent with non-central PE
sPESI score of zeroNo other contraindications to outpatient anticoagulation.
JATS consultation notified in ED with JATS evaluation within 12hours of arrival
EXCLUSION CRITERIAMeets criteria for inpatient admissionsPESI score greater than or equal to 1
Patient not a candidate for anticoagulation due to bleeding risk.Elevated troponin
Right heart strain on imagingMultiple co-morbidities
Renal insufficiency defined as CrCl < 30mL/minInability to care for self, noncompliance, or recent lost to follow up
Pregnancy Dementia with no caregiver present for education
Necessity for heparin gttProbability of discharge home within 24 hours < 80%
TYPICAL OBSERVATION MANAGEMENT
Review ED diagnostic tests, labwork, imagingMonitor vital signsTelemetry
Labs to include BMP, LFTs, CoagsTTE to evaluate for R heart strain if necessary
Initiation of outpatient DOAC regimen per JATS consultationAnticoagulation teaching
Case management insurance verification and case reviewPharmacy verification
Home care coordination as needed
DISPOSITIONHome
Observation course completed and stableStable or improved exam
Anticoagulation initiated and teaching completed
EM Low Risk PTX Pathway
EM Trauma Pathway
Inclusion Criteria:
- Probability of discharge within 24 hours > 80%
- Primary/Secondary survey complete and documented
- Trauma consultation
Review ED diagnostic tests, monitor vital signs, case
management review within 12 hours, home care coordination as
needed, PT/OT evaluation/treatment, tertiary
survey
Disposition
Home if observation course completed and stable
Hospital if:
- Unstable vital signs, suspect SIRS/sepsis
- Deterioration in clinical status
- LOS exceeds 48 hours
Exclusion criteria:
- Meets criteria for inpatient admission
- Probability of discharge home witnin 24 hours < 80%
- Anticipated OR need
EM Surgery Pre-op Pathway
Inclusion Criteria:
- Probability of discharge within 24 hours > 80%
- Surgical consultation
Review ED diagnostic tests, monitor vital signs, serial exams, case management review within 12 hours,
home care coordination as needed
Disposition
Home if observation course completed and stable
- Arrange surgicalfollow up
Hospital if:
- Unstable vital signs, suspect SIRS/sepsis
- Deterioration in clinical status
- LOS exceeds 48 hours
Exclusion criteria:
- Meets criteria for inpatient admission
- Probability of discharge home witnin 24 hours < 80%
EM Trauma Spine NH Spine Pathway EM Trauma Spine NH Spine Pathway
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EM Opioid MAT
INCLUSION CRITERIAProbability of discharge within 24hours >80%
Age >18History of active OUD with symptoms of intractable, acute withdrawal requiring further observation
Desire for MAT with Buprenorphine (BUP)Opioid Counsellor contacted in the ED to facilitate warm handoff (phone number: 215-219-9661)
EXCLUSION CRITERIA
Meets criteria for inpatient admissionPatient not eligible for BUP due to allergy or severe liver disease
Concomitant alcohol or benzodiazepine dependence/abuse requiring monitored detoxificationPregnant Patients
Use of pathway system within the last 30 days or otherwise ineligible for acute detox therapy Concomitant, acute psychiatric emergency
TYPICAL OBSERVATION MANAGEMENTReview ED diagnostic tests, labwork, imaging
Progression of diet as tolerated IV hydration as needed
Alternative symptomatic control PRN (antiemetics, antihistamines, clonidine) Buprenorphine Initial Dosing:
Low Tolerance/Withdrawal (COWS ≥5-12): 4mg PO Daily or 2mg PO BIDModerate Tolerance/Withdrawal (COWS ≥13-23): 4mg PO BID or 8mg PO Daily
High Tolerance/Withdrawal (COWS ≥24): 8mg PO BIDBuprenorphine Repeat Dosing:
If no response to initial dose, a 4mg repeat dose may be provided after 1 hour and repeat dose after 4 hours is appropriate depending on COWS/symptoms.
Maintenance dosing is typically 8-16mg/day (Daily or divided BID) in most patients, no more than 24mg/day
Serial exams to assess response to BuprenorphineVital signs q 4hours
Opioid Counsellor through Mary Howard Clinic or (if patient prefers due to location, CleanSlate)
DISPOSITION
To Mary Howard/CleanSlate for warm handoff:Observation course stable
Clinical improvementTolerating medications
Follow up arranged
Inpatient:Incomplete response to Buprenorphine with persistent/severe withdrawal symptoms
Unstable vital signs, suspect sepsis or other underlying acute medical issuePersistent PO Intolerance
LOS exceeds 48hours
EM Psychosis Pathway – ED only
Inclusion Criteria:
- Probability of discharge within 24 hours > 80%
- Clinical probabilty of psychosis or self-harm NOT associated witha cute illness
- ED LOS approaching 6 hours with continued obseration for disposition
decision
- Psychiatry Consult in ED with psychiatric attending evaluation and disposition
within 12 hours of arrival
- ED diagnostic tests, labwork, tox screening, EKG, imaging as needed
- Monitor vital signs
- 1:1 observation as needed for pateints at risk for self- harm
- SW consulatation
- Home care coordination as needed
Disposition
Home
- Clinical improvement
- Observation course completed and stable
- Psychiatry consultation completed
Hospital if:
- Psychiatric consultation determintes need for inpatient psychiatric admission
- Deterioration in clinical status
- LOS exceeds 48 hours
Exclusion criteria:
- Medical illness necessitating inpatient admission (toxic ingestion, withdrawal
syndrome requiring parenteral medications)
- Unstable vital signs
- Probability of discharge within 24 hours < 80%
UCC to Observation Pathway EM Low Risk TBI
Exclusioncriteria:
DoesnotmeettheBig1criteria
Probabilityofdischargewithin24hours>80%
InclusionCriteria(Big1criteria):NoLOC,normalneruologicalexam,nointoxication,noCoumadin/aspirin/plavix,noskullfracture,SDHandepidural
hematoma(lessthanorequalto4mm,intraparenchymalbleedlessthan4mminone
location,tracesubarachnoidandnointraventricularhemorrhage,spinalcleared,noothertraumaticinjuriesthatneedcontinuedevaluation,nointractablepain/vomiting,stablevitals
Serialneurologicalexams,
advancedietastolerated,antiemetic/analgesicsasneeded
repeatCTaswithanymentalstatuschangesandperneurosurgery/trauma
Home
GCSremaines15,normalneurologicalexam,toleratingPO
Admit
focalneurologicalfinding,alteredmentalstatus,nottoleratingPO,CTwith
worseningfindingsornewfindings
traumavsneurosurgery
EM General Pathway
INCLUSION CRITERIA
Probability of discharge within 24hours >80%
EXCLUSION CRITERIA
Meets criteria for inpatient admission
Probability of discharge home within 24-48 hours < 80%
TYPICAL OBSERVATION MANAGEMENT
Review ED diagnostic tests, labwork, imaging
Monitor vital signs
Case management review within 12 hours
Home care coordination as needed
DISPOSTITION
Home
Observation course completed and stable
Hospital
Unstable vital signs, suspect SIRS/sepsis
Deterioration in clinical status
LOS exceeds 48hours
Lessons learned
• Prioritization and institutional support
• Limit provider variation
• Creating guidelines and an endpoint
• Need for CM
• APP CDU lead
• Interdisciplinary care model
• Active engagement
• Repeated rounding
• Focused plan of care limiting over testing and consultation
• Early identification of imminent patient dispositions
• Streamlined documentation of care
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2018 Updates
• Type 1 Unit – Dedicated and protocol driven patient selection
• Complex Model – CM driven
• Dedicated RN, APP, MD group
• Tax ID separation in process
• Increased LOS and IP bc complex patients
• General pathway utilization
• CDU boarders in ED, IP boarders on 10P
2019 Goals
• Obs pathway 3.0
• SIPS data
• ENT pre-adm
• Surgical obs – Trauma obs
• Peds obs
• Cards, GI, Neuro
• Closed unit pilot
• Obs -> IP @ 2MN -> off floor
• APP staffing
• Prioritization and institutional support
Collaboration and Prioritization
• Cardiology
• Stress and TTE lab
• Neurology
• Radiology
• GI
• Surgery
• Ortho
• Hematology
• Case management, Social work
• PT
• Support services
Looking ahead
• 30+ beds
• Hybrid EM/IM/FM model
• Division of observation
• Educational curriculum
• Direct to observation placements
• SIPS
• Leveraging metrics
• Care coordination, Appointment scheduling
Future of Observation
• It’s not JUST about the $$$ and creating space
• Tincture of time
• Evidence-based medicine not metrics medicine
• Complex observation
• Hybrid provider model
• Novel pathways
• Education
• Research
Future of Observation in Emergency Medicine
• Division of Observation Medicine
• Research/Publication
• Education - UME, GME, Fellowship, APP
• Operations, Informatics
• Quality and Safety
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Thank you!
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