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6/17/2015
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Progressive Animal Control Series
Part One: Animal Shelters: The
move towards “no-kill”
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Today’s Presenters
Scott Trebatoski
Department Director
Pet Resource Center
Hillsborough County, Florida
Holly Sizemore
Director
National Programs
Best Friends Animal Society
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Agenda
• Brief Comparison of Animal Shelters in 1980s and Today
• Overview of Policies and Key
Strategies To Achieve “No Kill”
• Questions
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Are there attendees today who
work directly in the animal control
department?
A. Yes
B. No
Polling Question
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How many animals are estimated
to die annually in U.S. shelters?
A. Four Million
B. One Million
C. Two Hundred Thousand
Polling Question
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What Does “No-Kill” Mean?
• No healthy or treatable animal killed
• No-Kill Shelter: No healthy or treatable animal killed
in that particular shelter
• No-Kill Community: No healthy or treatable animal killed throughout all animal welfare agencies
community-wide
• Benchmark: typically 90% Save Rate/Live Release Rate
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What No-Kill Isn’t:
• Labeling shelter workers murderers
• Saving truly dangerous or irremediably suffering
animals
• Hoarding
• 90% save rate
• Turning away animals truly in need
1980s
Est. 16 M annual shelter
deaths
(shelteranimalscount.org)
Approx. 67 deaths per 1,000
population
More animals off street = safer
communities
Animals deserve a humane
death
Today
Est. 3.5 M shelter deaths (shelteranimalscount.org)
Approx. 11 deaths per 1,000
population
Solve for Why animals are on
the street
Animals deserve to live
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Lack of available homes for
homeless pets is a primary reason
for animals dying in shelters.
A. True
B. False
Polling Question
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17 Million
The number of people looking to bring a pet into their home each year
(Maddie’s Fund)
1980s
Shelter pets are damaged goods
Public is irresponsible
Facilities built to hold/kill
Today
Shelter pets are cool
Public wants to do the right
thing
Facilities built to house/adopt
1980s
Some pet owners spayed/neutered their pets
Funding for government
shelter/animal control based
on animal intake numbers
Zero No-Kill communities
Today
Most pet owners spay/neuter their pets
Funding based on multiple
factors (Thanks ICMA)
> 230 No-Kill communities(outthefrontdoor.com)
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So, if your shelter isn’t no-kill does it mean…?
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Other Barriers
Lack of Resources: $, Time, Expertise,
Technology, Etc.
Lack of Collaboration
Lack of Political Will
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Public Sheltering & Animal Control
• Protect public health
& welfare
• Safety for people &
their pets
• Positive outcomes for
animals in your care
• It’s now a community
effort – and a
community concern
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Filling Community Needs
• Gov’t provides for needs of the community where
no one else does
• Citizens now demand services for pets
– Sterilization programs
– Affordable access to veterinary care
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Resources for Communities of all Sizeswww.petsmartcharities.org/pro
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Resources for Communities of all Sizeswww.humanealliance.org
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Think BUSINESS principles
• Sunk costs – you can’t recoup
• Stop the bleeding
• The goal isn’t $, but positive outcomes
• Name your own price
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Marketing, Marketing, MARKETING
• Pet adoptions ARE a retail function
• Know your competitors & your
customers’ needs/desires
• Old ‘dog catcher’ &
‘pound’ imagery is well entrenched – be creative
to show your new brand “The First Place for Pets”
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Marketing Resources:
No More Homeless Pets Networknetwork.bestfriends.org
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Do you know where
most of the animals in your shelter come
from and why?
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Target Services & Programs
• Focus on need, areas of high intake or high complaints (often overlap)
– Unsterilized cats in poverty level areas are 26 times
more likely to be intact
(targeted spay/neuter)
– Dogs & cats 4 times more likely to be relinquished in
poor areas
(retention programs)
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Targeted Spay/Neuter
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Mandatory Spay/NeuterGood or Bad Policy?
Affordability and Accessibility are Critical
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Investment in Services
• Expenses like sterilization and IDs (and scanners on ACO vehicles) can
reduce future costs
– Fewer ‘repeat offenders’- hormones No.1
– Return to owner increased
– Identifies specific problems for focused
attention
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Dangerous Dog Laws
and Stray/Community Cats
Check out Tomorrow’s Webinar
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Puppy Mills
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Retail Pet Sales Bans Enacted:
Albuquerque, NM Los Angeles, CA San Diego, CA Chicago, ILSo. Lake Tahoe, CA Opa-Locka, FL Aliso Viejo, CA Phoenix, AZWest Hollywood, CA North Bay Village, FL Huntington Beach, CA Randolph, NJHermosa Beach, CA Glendale, CA Mississauga, Canada Hypoluxo, FLTurlock, CA Toronto, Ontario Brick, NJ Hudson, QuebecEl Paso, TX Irvine, CA Manasquan, NJ Jupiter, FLRichmond, B.C. Dana Point, CA Palmetto Bay, FL Homestead, FLAustin, TX Chula Vista, CA Burbank, CA Chino Hills, CALake Worth, FL Hallandale Beach, FL Aventura, FL Palm Beach, FLFountain, CO Laguna Beach, CA Pinecrest, FL Long Beach, CAFlagler Beach, FL Kingston, Ontario Point Pleasant, NJ Waterloo, OntarioCoral Gables, FL Oceanport, NJ Wellington, FL North Miami, FLHoboken, NJ Juno Beach, FL No. Palm Beach, FL Oceanside, CAMargate, FL Toledo, OH No. Miami Beach, FL Garden Grove, CANo. Brunswick, NJ Ventura County, CA No. Lauderdale, FL Lauderhill, FLCoconut Creek, FL Surfside, FL E. Providence, RIPoint Pleasant Beach, NJ Greenacres, FL Bay Harbor Islands, FLWilton Manors, FL Miami Beach, FL Palm Beach Gardens, FLPompano Beach, FL Dania Beach, FL Bal Harbour Village, FLVaughan, Ontario Cook County, IL New Westminster, CanadaCutler Bay, FL Sunny Isles Beach, FL Montgomery County, MDRancho Mirage, CA Tamarac, FL Rosemont-La Petite Patrie, Canada
Retail Pet Sales Bans Enacted
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Community Policing Enforcement
• Look at outcome based not outputtallies – solve the issue the first time out
• Proactive education & help find
resources – break the cycle
Todd Stosuy &
Santa Cruz, CA
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Community Approach
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Community Approach
Outsourcing/Privatization
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Community Approach
Public/Private Partnerships
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Transporting animals to other areas is a
great community approach to no kill.
A. True
B. False
Polling Question
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Transporting Animals?
• Focus on transporting from high to
very low euthanasia areas
• Remember supply and demand
• Output resources - cost per life
saved
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Community Approach
Getting Animals to the Public
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Community Approach
Incentives to Reduce Shelter Bottlenecks
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STATS – Know Them, Share Them
• Gauge progress through objective measures (remember outcomes vs. output where possible)
– Show comparisons, graphs, charts – visual
– Explain outliers or events affecting measures
– Learn what people want to see or can
understand
• Transparency – publish your stats
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Pet Limits – Are they outdated?
• Is it the number
or the waypeople keep
pets?
• Hoarders
aren’t reduced by
limits
• Changing pet
ownership
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Funding Sources
• Public shelters must be able to seek funding other than fees/taxes
• Captive trust funds & friends groups
(501c3 status)
• Keep some of your charity dollars in your community
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Shelters Can Fundraise
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Polling Question
Why do you take every animal?
A. Required by law
B. Mission of government
C. Traditionally what’s been done
D. They will become abandoned
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Open Admission Policies
• Open admission doesn’t mean you
have to take everything immediately
– Historically owner surrenders did not
come to the public shelter, nor did
‘pocket pets’
– Don’t negate personal responsibility &
pet owners need to use all resources
(make them pay for impacts)
– Intervention & resource referrals reduce
intake in a positive manner
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Summary- Reduce Intake
• No breed specific policies
• Return To Field (R2F)
• Nuisance laws vs. pet limits
• Managed admission
• Pet retention programs/resources
• Targeted S/N in the right volume for right
price AND accessible to most in need
• Licensing - easy, affordable and focuses on
getting a lost pet home
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Summary- Increase Live Outcomes
• Restrict puppy sales options
• Transparency of data - know which animals are
dying and create programs to save them
• Access to at-risk pets for rescue
• Adoptions: Retail principles
• Adequate shelter facility/animal care
• Volunteers
• Collaboration
• Differential minimum hold periods when resulting in
live outcomes
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Typical Road to No Kill
• Community Demands Change
• Government Resolves to Increase Lifesaving
• Analysis of Current Reality (Find Gaps)
• Strategic and Tactical Plans Created
• Partnerships Formed (with ground rules)
• Partner Roles/Goals Created
• Oversight and Accountability Plan
• Analyze and Adjust
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Final Point
Transitioning culture to no-kill may
involve a grief period for shelter/ACO
staff and/or resistance
This is not because they like killing
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Resources
Managing Transitions: Making the Most of
Change, by William Bridges
Mitch Sneider, Reno Nevada, ICMA
network.bestfriends.org
humanenetwork.org
target-zero.org