My Avon Office:

replacing ‘Your Team Orders’

March

2017

Active Management through My Avon Office

From launch, My Avon Office

(MAO) will bring you a speedy,

more efficient way to manage your

activity, rather than manage

orders.

Instead, use Alerts, Notifications,

Team Profiles and the information

on your Active Management

summary screen to prioritise your

activities.

Prioritising your Active Management work

Your priorities:

1. LOA 0

2. Saved Orders

3. Inactive Representatives

FROM: Your Team Orders

Previously, under Your Team Orders>Not Placed An Order/All Orders, you will have seen:

• Account number

• Name

• Email

• Phone numbers

• Mailplan

• Area

• LOA

• Market code

• Inactive

• Late order

• Advanced brochures

• Past due balance

• Balance

• Last order type

• Registered in website

• Saved order

• Order due date

MAO will direct you to the information, in order of priority

TO: MAO Active Management summary

Here you can see the Active Management summary and focus on:

•Inactives•Saved Orders•Waiting to Bill•Held Orders•Invoiced orders•Orders below MOV•Next Campaign Saved Orders•Next Campaign Waiting to Bill•Next Campaign Held Orders•Next Campaign Invoiced Orders

The above information is available for your whole network. All team members will show under the same headings – no need to select the

campaign as previously.

Active team members

In order to calculate how many active team members you have, adding together Invoiced Orders and Waiting to bill will give you an indication.

Don’t forget, for G1 active team members, your Dashboard updates over night and will reflect all orders that will count towards your title qualifier for the current campaign.

The timing of the Dashboard is when each mailplan is closed (day prior to delivery day). The Active Management information can be manually updated by yourself, using the Refresh button. New data is available every 20 minutes.

Priority 1 - LOA 0

Remember to support your

own G1 LOA 0. Contact

your downline Sales

Leaders if you see any of

their LOA 0 in this section

In MAO you will be able to see:

•LOA

•Account number

•Email

•Contact number

•Upline SL name

•Area

•Account limit

•Appointment campaign

•Appointment date (most recent first)

Priority 2 - Saved Orders

Follow-up on

Saved Orders for

your G1 and with

your downline

Sales LeadersActive team members = increased

earnings

Priority 3 - Inactive Representatives

These Representatives are inactive or haven't placed order yet. You

can filter here by mailplan to

prioritise your actions.

Make contact – see how you can support them to place an

order

InactivesAt the start of the campaign, each team member could show in here. Once a team member submits any type oforder for their current mailplan campaign, they will move out of this bucket once the order has been invoiced and will count towards your title. This is different to what happened in Not Placed An Order. Additional orders placed by team members meant they stayed looking as though they were inactive.

Moving through the process, the team member will show briefly under Waiting to bill. The final part of the process takes them into Invoiced Orders. At this point they will then also show under Inactives. At any one time you would be looking at 3 mailplans.

This is because their website home page will have changed following the 10pm internet cut off, and they will be in their next campaign.

In order to support you in who to focus on as the mailplans change, use the Last Order Submission date, combined with the mailplan filter.

Follow-up - Upcoming Removals

If you don’t take action

these team members will

be removed by the end of

the campaign. So offer

your support quickly.

Order Summary

For more details about orders go to Team Profile>relevant business card>Order Tracking

Don’t forget……

The training on this page is

always available – view at a time

to suit you

Work with your team now to plan

how to make the most of this

exciting tool now it’s live!