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8/11/2019 Power User Certification WPC 2014
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Todays Agenda
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Think of Yammer like a Newspap
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Key Yammer Pages2 Home
Inbox3 4 Groups
1 Profiles
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Complete your Profile
Click Edit Profile
Add your Job Title,
Department and Loca
Include your Expertise.
[ Yam Tip: Keep a compprofile because everythsearchable.
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Set Email Notifications
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Set Email Notifications
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Set Group Notifications
Select group
like sent to
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Home Feed
Be su
gro
Choo
Revi
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Home Feed Notifications
Easily see how many
notifications and unread
messages you have.
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Yammer Notifications
Inbox notifications
Replies to conversations
you started or joined
New post in followed thread
Private messages
@mentions
Announcements
General notifications
People like your
message
Votes on your polls
Invitations to
collaborate on a not
New versions of File
and Notes
New followers
Invitations/requests
join groups
Network notifications
Total unread Inbox
and General
notifications in your
external network
Group notifications
Unread messages i
the Group
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Inbox
Create
Searc
See re
m
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Inbox Messages
Stoplonger
Mar
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Online Now
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17
Department
TEAM
Project Career
HR
OfficeProducts
Inter
IT
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What Lives in a Group
Groups you b
on
See converNotes pos
Share an Up
another kind
a Pollor Pra
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Join Groups
Browse f
that you w
See All G
Search fo
that you w
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Create a Group
Click the to
group
Add a group n
Specify who s
and why
Select Public o
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Group Admin Settings
Update the Grou
Image, Name, an
Description
Manage Group
Members and
Admins
Change the Grou
Privacy Settings
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Group Admin Privileges
Make Announcements to
send a message to all
Group members
Populate the Groups
Tab
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Group Admin Privileges
Mark Files and
Notes as Offici
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Public GroupsWhats a Public Group?
Working in a Public Group is
like working in a conferenceroom with all glass walls and an
open door.
Any employee in your Network
can see conversations, Files
and Notes in a Public Group.
Engagement Tip:
Use Public Groups as the
default. Create a Private Group
only when necessary.
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Private GroupsWhats a Private Group?
Working in a Private Group is like
working in a traditional
conference room with a closed
door.
Only employees who have been
added as Members can see
conversations, Files and Notes in
a Private Group.
Collaboration Tip:
If your team starts out in a Private
Group, discuss switching to a
Public Group every few months.
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Search Before You PostTo reduce
your query
and selec
or press
results
Use Adva
search wit
or betwee
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Start Conversations in GroupsNavigate to a Gro
Start typing in the
with this group bo
@mention colleag
message to add th
their Yammer Inbo
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Notify & Include Others
Notify people as a
@mention to include
message.
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Join Conversations
Like & Followcon
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Reply to the Right Person
Select reply under
to link your res
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Post Different Types of Message
Pollsallow you
anonymous fee
10 ch
Praiseallows you to recognize
your colleagues for going above
and beyond with different
badges
Announcement
only and go int
every group me
the update is
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Create Notes
Crea
appr
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View & Edit NotesEdit this Note to add you
comments, ideas and
questions
Invite others to
collaborate
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Link Content & People within a N
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Related Content is the New Subf
41
Use Related connect Note
and Links ins
subfolders
Link to anoth
File to autom
connect all as
Content
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Add & View Files
42
Use the Paperc
File or Note to y
Hover over a F
Preview it, Follo
or Go to it
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Collaborate with Files
43
View full scredownload file
Add and Rep
comments
Add Related from other gr
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Upload New Versions of Files
44
Upload a Ne
Mark a file as
are the Group
View the Vers
file
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F ll P l
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Share upcomingteam goals
Connect staff with
other teamsManage projects
Follow People
TEAM MEMBERS
Share project status
Collaborate on latestversion of files
Share and discusslinks
MANAGERS SENIOR LEAD
Communicatestrategy
Gather feedba
about policiesRecognizeperformers
Fi d E t U i Ad d S
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Find Experts Using Advanced S
Add T i t C ti
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Add Topics to Conversations
S
Rep
B k k I t t C ti
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Bookmark Important Conversatio
To add a Bookmark, seleMore > Bookmark
View your B
from your P
T l t
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Translate
Click translate to change the message to
your Yammer UI language
C id Wh t t Sh
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Consider What to Share
What shouldnt I What should I post?
Wh ili t Y
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When emailing to Yammer
End your mprevent youposting to Y
U K b d Sh t t
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Use Keyboard Shortcuts
YAMMER TIP:
Create a Note and share on your network for refer
Type question mark (?
[Shift] + [/] to show th
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Activity Time
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Activity Time
Go to thePower User Certification group in the O365Partner External Network.
Discuss among your table how your would respond tothe objection. Edit the Common Objections note andadd your response.
ITSYA
Engagement Events
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Engagement Events
Team Events
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Team Events
Follow-u
No Email Day
Team YamJam
YamWin
Lunch a
Business Value
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Business Value
Reduce duplication & increase transparency of yo
Receive a response or answer from someone you think to ask.
Easily share, co-author, and collaborate on Files an
Spread knowledge quickly and across a broader a
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F B d t G d t G t!
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From Bad to Good to Great!
To improve employeecollaboration
Get more specific!
Which employees need tocollaborate?
What are they trying toaccomplish?
How will they collaboratebetter in Yammer?
Review the
Find teams othat frequently
projects
Look for teareceptive to
so
Activity Time
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Activity Time
Each person should grab a stack of sticky notes and pen.
In groups, select one use case per group that would berelatively easy to implement and have a high level ofimpact.
ITSYA
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Be present on Yammer
Share best practices
Be aware of the basic features and helpusers understand them
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Help turn negative comments intopositive actions
Welcome newcomers and
encourage to participate
Avoid sarcasm it could bedifficult to read intentions online
66
Power User Guidelines
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Power User Guidelines
As a Certified Power User your role is to demonstrate the value of Yahelp other users get on board.
Get Connected. Today!Start using Yammer to connect & collabor
team, your business, and colleagues.
Be Polite. Remember you are having a conversation with your co-
Be Aware. Try to find the appropriate group for your conversation
Be Smart. Confidential information should only be shared in a gro
members need to know that information for business purposes.
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