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©2017 Como. All Rights Reserved. Contact us to find out how Como Sense can work for your business. [email protected] www.como.com 179 Great Portland St. London, W1W 5PL, UK 2 Ilan Ramon Street Ness Ziona, 7403635, Israel 915 Broadway Suite 1307 New York, NY 10010 Post-Purchase Ideas Personal automations that bring members back COMO SUCCESS TIPS Post-purchase is a great time to engage members. When they’ve had a good experience, encourage them to continue! Target them with the personalized messaging that shows you care. The possibilities are endless, and you can set them all up automatically! Turn each purchase into another one What better way to motivate members than to offer something you know they like? Send automated push notifications or pop-up messages that say something like: “Thanks for purchasing, here’s a $5 voucher for another one." Or "Here’s a 25% discount for something that complements what you bought.” Keep renewing their appetite for points As members collect points, set up automations to encourage them along the way. For example: at 50 points, send "You’re on your way… See what’s waiting for you!" with a button to the Point Shop. And why not sweeten it with some free points? Don’t miss this chance to get feedback Catch members when they’re most satisfied, right after they redeem a gift. Send automated push notifications suggesting that they rate your app on the App Store or Google Play. Or you can send a message with a satisfaction survey—and of course, another reward!

Post-Purchase Ideasmaterials.como.com/SuccessTips_PostPurchase.pdf · Post-Purchase Ideas Personal automations that bring members back COMO SUCCESS TIPS Post-purchase is a great time

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Page 1: Post-Purchase Ideasmaterials.como.com/SuccessTips_PostPurchase.pdf · Post-Purchase Ideas Personal automations that bring members back COMO SUCCESS TIPS Post-purchase is a great time

©2017 Como. All Rights Reserved.

Contact us to find out how Como Sense can work for your business.

[email protected] www.como.com

179 Great Portland St. London, W1W 5PL, UK

2 Ilan Ramon StreetNess Ziona, 7403635, Israel

915 Broadway Suite 1307 New York, NY 10010

Post-Purchase IdeasPersonal automations that bring members back

COMO SUCCESS TIPS

Post-purchase is a great time to engage members. When they’ve had a good experience, encourage them to continue! Target them with the personalized messaging that shows you care. The possibilities are endless, and you can set them all up automatically!

Turn each purchase into another oneWhat better way to motivate members than to offer something you know they like? Send automated push notifications or pop-up messages that say something like: “Thanks for purchasing, here’s a $5 voucher for another one." Or "Here’s a 25% discount for something that complements what you bought.”

Keep renewing their appetite for pointsAs members collect points, set up automations to encourage them along the way. For example: at 50 points, send "You’re on your way… See what’s waiting for you!" with a button to the Point Shop. And why not sweeten it with some free points?

Don’t miss this chance to get feedbackCatch members when they’re most satisfied, right after they redeem a gift. Send automated push notifications suggesting that they rate your app on the App Store or Google Play. Or you can send a message with a satisfaction survey—and of course, another reward!