Windstream Enterprise supports our partners with solutions, expertise and an outstanding customer experience. That’s the kind of partnership that works.

That’s the Power of WE

Positioning Windstream Enterprisepartnership

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AdvantagesW I N D S T R E A M E N T E R P R I S E

CHANNEL INTEGRATION

Collaboration between direct and indirect sales channels, operations and engineering for a true partnership

Existing commission and residual payments will remain the same

Proven success with our pilot program—now expanding across the nation

POWER PRODUCTS

Nation’s leader in deploying SD-WAN with thousands of customers, offering unprecedented control and application visibility through our WE Connect portal, now available on the VMware/VeloCloud platform

First provider to deploy virtual SD-WAN edge devices at leading CSPs

OfficeSuite UC®: A 100% cloud-based UCaaS solution, with 256 bit encryption and user-centric portal

Best-in-class partners Mitel and Avaya provide additional XCaaS service options

Unparalleled, flexible CCaaS solutions that transform CX and improve staff productivity

Over 15 years of experience working with access vendors, building hybrid networks, leveraging our MPLS core and next-gen technologies

N U M E R O U S I N D U S T R Y A C C O L A D E S

2018 INTERNET TELEPHONY Friend

of the Channel Award

2019 Avaya Innovation Partner

of the Year

2019 Gartner Magic Quadrant for UCaaS,

Worldwide

2019 MEF SD-WAN Provider

of the year

2019 INTERNET TELEPHONY SD-WAN

Product of the Year Award

The WE Connect Partners portal delivers a revolutionary digital experience, combining base management and insights, network analytics, reporting, location visibility and customer support features into a single view to help you provide exceptional service to your end users.

Advanced features and capabilities

Real-time, 24/7 visibility and control of your entire Windstream Enterprise book of business, as well as your end users’ services via impersonation

Customizable dashboards, reports and notification settings

Base insights to drive end users to strategic services, view funnels and customer conditions

Easily view performance metrics such as revenue coming out of term, sold and billed

Service and feature management tools with access to standard rates and renewal offers for your end users

Multiple support channels (live chat, online support requests and community forums)

Single source for all Windstream Enterprise Partner Channel marketing resources such as product collateral, case studies, current SPIFF details and the latest news

D E S I G N E D T O A C H I E V E T H R E E K E Y O B J E C T I V E S

Solutions

OPTIMIZESolutions to optimize application performance and reliability, support IT transformation and cloud adoption and keep pace with constantly growing demand for bandwidth.

SD-WAN Concierge™Our team of experts maintains, monitors and manages your network and infrastructure so you don’t have to

Hybrid NetworksCombine our SD-WAN with our nationwide MPLS core for the best of both worlds

Wavelength ServicesOur Cloud Core™ network architecture supports SDN orchestration across our nationwide fiber backbone, offering 1-100Gbps and optical encryption

Switched EthernetMEF 2.0 compliant E-Line and E-LAN services built and orchestrated on our Cloud Core network architecture

Cloud ConnectOffers dedicated connectivity to multiple private and public cloud service providers

Fixed WirelessProvides diversity to fiber and offers a 99.999% E2E availability SLA when bundled with Diverse Connect

N E T WO R K & CO N N EC T I V I T Y

ENGAGESolutions to engage your customers and end-users, gaining insight into needs and behaviors, strengthening relationships and delivering a personalized customer experience to build loyalty.

U C & VO I C E

OfficeSuite UC®

Easiest UCaaS solution to use and manage

Provides access from anywhere using any device

Most secure UCaaS solution; 100% encrypted and cloud-based

UCaaSBest-of-breed solution enables entire workforce, including mobile and remote employees to increase productivity and deliver an exceptional CX

CCaaSGives agents the tools needed to work efficiently

Data and the infrastructure are protected in a secure data center environment with geo redundancy and a 99.99% uptime SLA

Features multi-channel/omni-channel contact and skills-based routing for optimal CX

Secure WiFi & AnalyticsOffers separate business and consumer use while delivering key insights into customer behavior

PROTECTSolutions to protect your data, network, employees and IT assets from the threat of attack, intrusion or theft. Protect the reputation and value of your organization and brand.

S EC U R I T Y & CO M P L I A N C E

Cloud Firewall & CPE Firewall InsertionManaged Network Security provides integrated 24/7 protection, and proactively detects events before they can turn into disruptive and costly breaches

Cloud and premises-based firewalls provide a complete solution, including intrusion prevention, application control, content filtering, threat monitoring and log retention

DDoS MitigationSingle provider offering network-agnostic monitoring detection, validation and mitigation services

Features SLAs for alerting and attack identification (15 minutes) and mitigation (15 minutes)

Auto-mitigation is available for rapid mitigation against a subset of attacks

PCI SuiteEnsures you meet all training, reporting and audit requirements to maintain your compliance status

Provides reimbursement for eligible data breach related expenses up to $100k per location, per year

FeaturingProfessional Services + Consulting An expert team to supplement yours and

quickly scale to take on tough challenges.

Retail IT and Business Consulting

Network, Security & Compliance Audits

PCI Lifecycle Management

Installation Support

Cloud Vendor Selection

FIXED WIRELESS POP

POP (POINT OF PRESENCE)

CLOUD CORE NODE

IP CORE

IP NETWORK

TRANSPORT SERVICES

SEATTLE

SALT LAKE CITY

SAN JOSE

PHOENIX

LAS VEGAS

DENVER

LOUISVILLE

INDIANAPOLIS

GRAND RAPIDS

CLEVELANDBUFFALO

ROCHESTER

ALBANY

BOSTON

NEW YORK CITYNEWARK

ASHBURNWASHINGTON D.C.

PITTSBURGH

PHILADELPHIA

MINNEAPOLIS

LOS ANGELES

RICHMOND

DETROIT

ALBUQUERQUE

OAKLAND

PORTLAND

ANAHEIM

ANDOVER

WESTBOROUGH

VIRGINIA BEACH

SYRACUSE

EPHRATA

BALTIMORE

ASHLANDASHLAND

COLUMBUS

AKRON

CINCINNATI

MADISON

MILWAUKEE

CHICAGO

CEDAR RAPIDS

DES MOINES

OMAHA

LINCOLN

KANSAS CITYST. LOUIS

TULSA

OKLAHOMA CITY

DALLAS

SAN ANTONIO

AUSTIN

HOUSTON NEW ORLEANS

LITTLE ROCK

MEMPHISNASHVILLE

KNOXVILLE

BIRMINGHAM

ATLANTA

FITZGERALD

JACKSONVILLE

ORLANDO

TAMPA

FORT LAUDERDALE

MIAMI

COMMERCEGREENVILLE

CHARLOTTE

RALEIGH

GREENSBOROCONCORD

LEXINGTON*

FORT WORTH

NORFOLK

KENOSHA

MCALLEN

ROGERS

QUINCY

COLUMBIA

Advanced Nationwide NetworkWindstream Enterprise owns and operates an advanced nationwide network with over 150K fiber route miles and a proprietary, scalable Cloud Core architecture. It was designed from the ground up to empower optimal cloud application experiences and to dramatically simplify end-to-end deployment and the management of services.

Windstream Enterprise has expansive on-net fixed wireless availability in 50+ markets, as well as extensive on-net fiber nationwide, up to 5 Gig, providing competitively priced, diverse access options to support your customers’ transformations to the cloud.

To find out more about our solutions, visit windstreamenterprise.com/channel-partners.

To request a custom quote of your own, contact your Windstream Enterprise Channel Manager.

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