Position Description€¦ · Key Accountabilities Standards / Achievements Utilise Information Technology Demonstrate an ability to access and use available clinical information systems

Document ID: A13653 Version: 8

Department: Human Resources Last Updated:

Document Owner: Next Review Date:

Approved by: Date First Issued: 13/05/2010

Counties Manukau Health

POSITION DESCRIPTION

Knowledge Broker Please delete whichever statement is untrue

This position is not considered a children’s worker under the Vulnerable Children Act 2014

Position Holder's Name: ........................................................................ Position Holder's Signature: .................................................................. Manager/Supervisor's Name: ............................................................... Manager/Supervisor's Signature: ..........................................................

Position description: Counties Manukau Health 2


PURPOSE OF THE POSITION

This position is responsible for : The identification and translation of research evidence into knowledge resources as a means of facilitating collaboration to identify issues, solve problems , and promote evidence-informed decision making (EIDM) The incumbent will:-

engage in activities related to finding, appraising, and synthesising knowledge into usable formats, adapting it for local context and disseminating relevant knowledge that contributes to evidence informed decision making

conduct needs assessments to identify the knowledge resources needed to solve compelling frontline and systemic challenges and facilitate the creation of new knowledge to fill gaps

create and support the creation of quality content, resources or publications that satisfy and balance the needs of target audiences and/or specific client groups.

develop Counties Manukau Health staff capacity to work together to find, create, use and share relevant knowledge to spread the awareness and adoption of innovations and improvements

PLACE IN THE ORGANISATION

Ko Awatea General Manager

Library and Knowledge Services Manager

Knowledge

Broker

Information

Specialist (x 3)

LEARN

Administrator

Library

Assistant

Ko Awatea

Director

CEO


NATURE AND SCOPE OF RESPONSIBILITIES

Key Accountabilities

Standards / Achievements

Evidence & Knowledge Translation

Find, appraise, and disseminate relevant evidence based research that contributes to evidence informed decision making [EIDM]

Facilitate the creation of new knowledge to fill gaps - identifying knowledge sources, assessing the usefulness of knowledge, adapting it for local contexts, and synthesizing knowledge into usable formats for a range of audiences and stakeholders. Via full integration into project teams in Ko Awatea/CMH communicate and translate research evidence and Facilitate knowledge transfer between the research evidence base and decision-makers

Promote the spread and uptake of innovations and improvements by synthesising research, lessons learned , programmatic outcomes and publishing research summaries , articles and reports for a range of audiences. ‘Develop relationships with members of the Ko Awatea Senior Leadership Team, Portfolio Managers and other key team members to understand and agree priority areas based on supporting organisational strategic initiatives'

Building capacity

Foster the development of positive attitudes toward EIDM.

Enhance organizational capacity for EIDM by targeting individual or organization barriers to change including promoting positive attitudes toward evidence and developing structures and supports for both teams and individuals within the organization.

Facilitation

Guide and support knowledge users to find ways to integrate evidence into decision making

Collaborate to address identified knowledge or




skill gaps, promoting interprofessional knowledge exchange, and fostering a cultural shift within the organization to enhance the valuing of evidence informed decision making.

Delivers a targeted service to internal and external stakeholders

Identifies the needs and expectations of customers.

Treats internal customers with the same courtesies they would extend to external customers.

Works hard to meet customer deadlines.

Always looks to improve service.

Maintains professionalism.

Relationship management Participates as an active member of the Ko Awatea, contributing knowledge and expertise needed to achieve positive outcomes for Ko Awatea.

Develops effective working relationships with Ko Awatea managers and staff in order to transfer knowledge and learning from the team to the wider organisation.

Builds and maintains effective relationships and partnerships with internal and external stakeholders, as necessary, in order to identify and share best practice information and to promote Ko Awatea, its brand, products and services.

Quality Improvement and Quality Assurance

Maintain a focus on continuous improvement of systems, policies, processes and procedures to ensure cost effectiveness, improved efficiency and a consistent approach across Ko Awatea.




Team Membership & Support Contribute as a member of the Ko Awatea team.

Provide support to other members of the team where required.

Develop close working relationships and share networks opportunities with other Ko Awatea faculty.

HEALTH & SAFETY

Recognises individual responsibility for workplace Health & Safety under the Health and Safety Act 1992

Management roles:

Ensure a safe working environment and safe working practices.

Plan, lead, organise and control Health & Safety activities directed at preventing harm in the workplace, in consultation with employees and Health & Safety representatives for area.

Ensure that all accidents/incidents in the workplace are investigated, and that hazards are recognised and adequate controls put in place.

Non Management roles:

CM Health’s Health and Safety policies are read and understood and relevant procedures applied to own work activities.

Workplace hazards are identified and reported including self-management of hazards where appropriate.

Cultural Safety & Diversity

Commitment to the principles of Treaty of Waitangi

Honouring Diversity

Respect, sensitivity, cultural awareness is evident in interpersonal relationships.

Our differences are acknowledged by respecting spiritual beliefs, cultural practices and lifestyle choices.




Utilise Information Technology

Demonstrate an ability to access and use available clinical information systems.

Is conversant with applications required for specific discipline/role. For example, i.PM, Concerto, Outlook, etc.

Maintains own professional development by attending relevant IT educational programmes.


COMMUNICATION AND INTERPERSONAL SKILLS

Will be required to interact on a regular basis with a range of Counties Manukau Health staff members including:

Ko Awatea Senior Leadership Team

CM Health Communications Team

business and finance team members

clinical directors/senior clinicians

research fellows /related positions

Externally contact will include:

contracted providers

other DHB managers and staff

Government agencies

primary health care providers

community groups

strategic partners

Ko Awatea tertiary institution partners (University of Auckland/MIT/AUT)

Situations may often call for tact, diplomacy and will require information to be handled in a discreet and sensitive manner. In situations of conflict, the incumbent will be required to exercise sound judgement, negotiation and persuasiveness skills, toward facilitating a workable outcome, referring to Library and Knowledge Services Lead where required.

PROBLEM COMPLEXITY

The position holder will be regularly challenged by a wide range of research and other issues that require innovative approaches. The focus will be on providing timely and quality information to sponsors and stakeholders. There will be a requirement to be able to prioritise issues and negotiate time frames, while still providing a quality customer service and meeting revenue requirements . The range of problems will be diverse and require solutions customised to meet the circumstances of Ko Awatea and Counties Manukau Health. Therefore opportunities will arise to provide innovative options based on proven outcomes. There will be demands to meet deadlines, maintain accuracy and quality of information. Failure to do so could impact on the organisation in terms of it’s effectiveness in implementing improvement initiatives and programmes. Will refer to the Library and Knowledge services Lead, Ko Awatea for advice or second opinion.

SCOPE FOR ACTION


Is empowered to make recommendations relating to Ko Awatea’s strategies and planning. Is encouraged to use initiative and problem solving skills to develop innovative approaches to issues. Use of initiative and problem solving skills to develop innovative approaches to issues is encouraged. Discretion is required to be exercised in releasing confidential information to the appropriate parties.

DIMENSION OF THE POSITION

Will be responsible to the Library and Knowledge services Lead, Ko Awatea for the achievement of agreed objectives and operates within the confines of CM Health.

POSITIONS REPORTING IN THIS ROLE (numbers)

None

PERSON SPECIFICATIONS (requirements for the role)

Minimum Preferred

Qualifications

Masters Degree PhD

Postgraduate research qualifications in health or closely related discipline

Experience

Three years relevant work experience

Excellent written communication skills, including:

developing and editing hard copy documentation.

conversion of hard-copy to user-friendly web based material.

Has high level editing and proofreading skills.

Has attention to detail in written work.

Proven experience in a


research environment

High level understanding and demonstrated experience in conducting literature reviews and synthesising evidence for publication

Ability to effectively translate dense, technical information into plain English documents.

Is able to plan and prioritise work to meet timeframes and able to multitask to meet deadlines.

Problem solving ability: identifies issues, and interprets or re-organises information to solve problems.

Ability to quickly establish and build strong working relationships.

Experience in using Microsoft Office functions including Visio, Word, Excel and PowerPoint.

Flexible, can handle ambiguity, demonstrates initiative and a ‘can-do’ attitude.

Can operate effectively in high pressure situations and prepared to work beyond normal expectations should the situation arise.

Skills/Knowledge/ Behaviour

Demonstrated ability to interpret and convert complex information and concepts into plain English that is clear, concise and easy to understand.

Demonstrated ability to provide an independent


voice for research evidence

Demonstrated ability to communicate with variety of people

Demonstrated ability to make presentations to a wide range of stakeholders .

Demonstrated ability to respond to the needs of the decision-making environment and be creative in coming up with ways to address the need for research evidence to be used in practice


HEALTH AND SAFETY ACCOUNTABILITIES (Management roles) Health and Safety (H&S) is a key accountability of all Counties Manukau Health (CM Health) staff. All CM Health Managers are responsible to:

Zero harm Engage in safe workplace practices and manage the health and safety of your employees and other people in the workplace

Engage in safe work practices

Ensure all Incidents involving staff are reported, investigated and any corrective actions are completed and closed off when completed in the Incident reporting system in line with CM Health Policies and Procedures

Ensure all corrective activities are completed and controls are reviewed after incidents

Ensure all staff are Inducted/Oriented to the division/service/work area and recorded in the OneStaff database and participate in Occupational Health and Safety matters

Risk management Manage all hazards, risks and incidents in the workplace by identifying, evaluating, reporting and controlling them effectively by maintaining a Hazard and Risk Register that is reviewed and kept up to date on an ongoing basis

Stop work where there is an immediate risk of serious harm and escalate to the appropriate manager

Maintain Occupational Health of employees due to workplace hazardous exposures

Safety Management System Requirements

Ensure you and the employees understand and follow CM Health’s Occupational Health and Safety policies and Health and Safety regulations, what your responsibilities are under the policies and implement these requirements effectively into your work area

Manage the work area’s risk profile and how these relate to the corporate risk profile and implement and resource mitigation controls

Engage your employees to participate in Occupational Health and Safety matter.

Work safely Report for duty in a fit state, free from the influence of alcohol or other drugs

Provide and wear the necessary Personal Protective Equipment for yourself and your staff when undertaking specific activities, or when in nominated areas

Ensure procedures are in place for clinical and plant equipment to be operated safely

Participate in relevant safety training, manage and maintain safety related competencies for yourself and your employees

Be in possession of required and current Certificates of Competency (If relevant to your position)


HEALTH AND SAFETY ACCOUNTABILITIES (non-management roles) Health and Safety (H&S) is a key accountability of all Counties Manukau Health (CM Health) staff. All CM Health Employees are responsible to:

Zero Harm Engage in safe workplace practices and take care of the health and safety of themselves, other employees and people in the workplace

Risk Management Identify, evaluate and report all hazards and incidents they are aware of in the workplace

Adhere to apply risk controls, identified in risk assessments, such as ‘Safe Operating Procedures’

Follow safety instructions

Stop work when there is an immediate risk of serious harm and notify the appropriate manager

Ensure nothing they do or don’t do will cause harm to themselves or others

Safety Management System Requirements

Understand and follow CM Health’s Occupational Health and Safety policies, Health and Safety regulations, and personal responsibilities as outlined by these policies

Follow all Occupational Health and Safety policies and procedures

Work Safely Report for duty in a fit state, free from the influence of alcohol or other drugs

Participate in consultation activities regarding matters affecting your health, safety and wellbeing

Wear the required Personal Protective Equipment when undertaking specific activities, or when in nominated areas

Operate clinical or plant equipment safely

Participate in relevant safety training, and maintain safety related competencies

If relevant to your position, be in possession of required and current Certificates of Competency

Documents

Position Description€¦ · Key Accountabilities Standards / Achievements Utilise Information Technology Demonstrate an ability to access and use available clinical information systems