PORTFOLIOCARE®

PORTFOLIOCARE eWRAPINVESTMENT

IDPS Guide and Financial Services GuideYOU SHOULD ALSO READ PORTFOLIOCARE eWRAP – INVESTMENT OPTIONS DOCUMENT

ISSUED 21 June 2019® Registered trademark of Hillross Financial Services Ltd ABN 77 003 323 055

This is a supplementary investor directed portfolio services guide and supplementary financial services guide(Supplementary Guide) to the PortfolioCare eWRAP – Investment investor directed portfolio services guide and financialservices guide (Guide) dated 21 June 2019 and should be read together with this document.

This Supplementary Guide:

A. contains information on the Eligible investment selection and Removing and closing investment options.

B. contains a new section about Investment manager risk.

C. contains an updated Example 1 - Managed Funds.

D. provides updated information on the fees deducted from your account in the event we are notified of your death.

A.

Page reference: 22PDS title reference: ELIGIBLE INVESTMENT SELECTION PROCESSInstructions: Replace the section with the following and add ‘REMOVING OR CLOSING INVESTMENT OPTIONS’,immediately after.

ELIGIBLE INVESTMENT SELECTION PROCESS

The investment menu offers access to a range of investment options – refer to the PortfolioCare eWRAPInvestment Options document for available options.

The investment options are subject to ongoing review and due diligence. This is performed against a number ofinvestment and client related criteria as well as risk considerations. These are aimed at assessing the ongoing suitabilityof the option for clients, and include but are not limited to factors relating to the fund manager (investment process,resourcing and support, implementation, and performance), and others specific to the investment options such asrelative risk, costs and tax, market risk, liquidity risk, operational risk and credit risk.

All investment options are subject to the same review criteria, including investment options offered by related parties.From time to time, we'll add or remove investment options based upon the above investment, client and riskconsiderations. We recommend you consult your financial adviser before selecting the specific investment options foryour investment strategy. NMMT is not responsible for the performance of underlying investment options.

For more information on the investment options available, refer to the PortfolioCare eWRAP Investment - investmentoptions document on amp.com.au/portfoliocare or contact the Customer Relations Team on 1800 646 234

REMOVING OR CLOSING INVESTMENT OPTIONS

We may, from time to time, redeem or close certain investment options where the underlying investment is eitherterminating or being closed by the fund manager. We may also decide to redeem (terminate) or close certain investmentoptions as part of our ongoing review and due diligence (refer to Eligible investment selection process within the samesection above).

Where this occurs, we will normally provide you with at least 30 days’ prior notice. Prior to receiving any new instructionsfor terminated investments, we will invest the proceeds of the redemptions in your cash account. Where we cannotprovide you with at least 30 days’ prior notice (due to circumstances outside of our control or in circumstances wherewe believe that there is immediate investment risk), we will provide you with notice as soon as practicable.

Effective date: 16 December 2019

® Registered trademark of Hillross Financial Services Ltd ABN 77 003 323 055

This document is issued by NMMT Limited (NMMT) Australian Business Number (ABN) 42 058 835 573, AFS Licence No. 234653, a subsidiary of AMP

Limited ABN 49 079 354 519 (AMP).

The information provided in this Supplementary Guide is general information only. It does not take into account your investment objectives, financial

position or needs. Before acting on the information, you should consider the appropriateness of the information having regard to your personal circumstances,

financial situation or needs and consult a financial adviser.

PORTFOLIOCARE® eWRAPINVESTMENTSUPPLEMENTARY INVESTOR DIRECTED PORTFOLIO SERVICES GUIDEAND SUPPLEMENTARY FINANCIAL SERVICES GUIDE

B.

Page reference: 23PDS title reference: THE RISKS OF INVESTING Instructions: Insert the below Investment manager risk after the section Investment Risk.

Investment Manager risk

Investment manager risk is the risk that a particular investment manager will under-perform its stated objectives, peersor benchmarks. The performance of your managed funds is partly dependent on the performance of the investmentmanagers, who may not achieve their investment objective. Changes in staff within the investment management teammay also affect performance.

The degree of success of an investment manager’s strategies and methodologies can vary according to economic andother conditions. We reserve the right to change investment managers, change the investment options offered by them,introduce new investment options or cease to offer investment options. In some cases this may mean that yourinvestments may have to be sold. If this occurs, there is a risk that you may incur losses (including taxes and transactioncosts), or miss out on potential gains.

C.

Page reference: 32PDS title reference: ADDITIONAL EXAMPLES OF TOTAL ANNUAL FEES AND COSTS Instructions: Replace Example 1 - Managed Fund, with the following.

Example 1 - Managed Fund

Balance of $50,000 with a contribution of $5,000 during the yearExample – Experts’ Choice Balanced investment option

For every $50,000 you have in PortfolioCare eWRAP - Investment andfor every $5,000 you put in, you will be charged $492.75 each year.

$492.75 ($1.35 per day)Cost of PortfolioCare eWRAP -Investment1

And, other costs of $505 each year will be deducted from yourinvestment.

1.01% paPlus Other costs for the investmentoption2

If you had an investment of $50,000 at the beginning of the year andyou put in an additional $5,000 during that year, you would be chargedfees of $997.75 for holding the Experts' Choice Balanced investmentoption.

Equals Total fees and costs3

This amount comprises the minimum administration fee of $1.35 per day. As your account balance increases, the total administrationfee you pay as a percentage of your account balance will decrease due to the tiered administration fee structure.

1

This amount comprises estimates of underlying management costs for the Experts' Choice Balanced investment option based onthe last financial year. It does not include underlying management costs on the contribution of $5,000 during the year whichwould equal an additional $50.50 if invested at the beginning of the year.

2

Additional fees and costs may apply, including ongoing and one-off adviser fees as agreed with your financial adviser, andunderlying transactional and operational costs. And, a buy/sell cost of 0.40% applies whenever you invest in the Experts' ChoiceBalanced investment option (this will equal $20.00 for every $5,000 you invest).

3

2

D.

Page reference: 40PDS title reference: ACCOUNT INSTRUCTIONS UPON DEATH Instructions: Replace entire section with the following wording.

ACCOUNT INSTRUCTIONS AND FEES UPON DEATH

Once we are notified of your death, all Adviser Service Fee deductions will cease and will be reversed back to the dateof death.

Product Administration fees, Other service fees and Investment Management Fees will continue whilst your accountremains open and are charged in accordance with the IDPS Guide.

Your investment assets will remain invested as per your investment instructions, until such time as alternativeinstructions are received from your legal personal representative.

Any existing investment instructions, regular transactions and financial adviser access may be cancelled upon notificationof death.

PortfolioCare Customer Relations Team

PO Box 7229

Perth Cloisters Square WA 6000

Telephone: 1800 004 594

3

2358

8B 1

2/19

IMPORTANT INFORMATION

This Investor directed portfolio service (IDPS) Guide andFinancial services guide (FSG) are issued by NMMTLimited (NMMT) Australian business number (ABN) 42058 835 573, Australian financial service licence number(AFS) 234653, a member of the AMP group of companies.NMMT is the legal entity operating PortfolioCare eWRAPInvestment.

This Guide is an important document which explainshow PortfolioCare eWrap Investment works. Any investorconsidering investing through PorfolioCare eWrapInvestment should read the Guide and also be given acopy of the PortfolioCare eWrap Investment optionsdocument, and the disclosure document relating to anyinvestment accessible through PortfolioCare eWrapInvestment from their financial adviser. You will findinformation on the managed investments availablethrough PortfolioCare eWRAP – Investment in theInvestment Options document, which is not part of theGuide. All these documents should be considered whendeciding whether to invest, or continue to hold aninvestment through PortfolioCare eWrap Investment.The latest versions of these documents are available freeof charge from amp.com.au/portfoliocare or by contactingthe Customer Relations Team on 1800 004 594.

An investment through PortfolioCare eWRAP investmentis subject to investment risk, including possible delaysin the payment of withdrawals in some circumstancesand loss of income and capital invested. Neither NMMT,any other member of the AMP group, Asgard, nor theinvestment managers, fund managers or any member ofthe Westpac group, guarantees the repayment of capital,payment of income or the performance of the investment,through PortfolioCare Investment.

Apart from any interest investors may hold or have heldthrough their eCASH or CASH Connect accounts or inany securities or deposit products issued by any memberof the Westpac Group and acquired using PortfolioCareeWRAP – Investment, an investment in or acquired usingPortfolioCare eWRAP – Investment is not a deposit withor liability of any member of the Westpac Group or ofNMMT, AMP Bank Limited ABN 15 081 596 009, AFSL No.234517 (AMP Bank), any other member of the AMP groupor any of the investment managers. NMMT is not a bank.Neither AMP Bank nor Westpac stands behind theOperator and Service Provider.

The provision of the investments available through thePortfolioCare eWRAP – Investment or any otherinvestment information, examples or statements in thisGuide should not be taken as the giving of financialproduct advice by us. The information provided in thisGuide is general information only. It does not take intoaccount your investment objectives, financial positionor needs. Before acting on the information, you shouldconsider the appropriateness of the information havingregard to your personal circumstances, financial situationor needs.

NMMT Limited, Australian BusinessNumber (ABN) 42 058 835 573

Operatorand ServiceProvider Australian Financial Services (AFS)

Licence No. 234653 (NMMT), asubsidiary of AMP Limited ABN 49079 354 519 (AMP). The registeredoffice of NMMT Limited is 33 AlfredStreet, SYDNEY NSW 2000.

Asgard Capital Management Limited(Asgard), ABN 92 009 279 592, AFSL

Administratorand custodian

No. 240695. Asgard is a subsidiary ofWestpac Banking Corporation(Westpac), ABN 33 007 457 141, AFSLNo. 233714.

St. George Bank (St George), adivision of Westpac BankingCorporation, ABN 33 007 457 141.

Cash Accountissuer

These related parties are responsibleentities of one or more managedinvestment schemes that are

Relatedparties

availablethrough PortfolioCare eWRAP –Investment:

AMP Capital Investors Limited,ABN 59 001 777 591 AFSL No.232497 (AMP Capital)National Mutual FundsManagement Ltd ABN 32 006787 720 AFSL No. 234652(NMFM)ipac Asset Management LimitedABN 22 003 257 225 AFSL No.234655 (ipac)

AMP Capital, NMFM and ipac are alsosubsidiaries of AMP.

The main distributorof PortfolioCare is Hillross Financial

Distributor

Services Limited ABN 77 003 323 055AFSL No. 232705 (Hillross). Hillross isa subsidiary of AMP.

We reserve the right to change this Guide subject toregulatory requirements. We may accept or refuse(without reason) any application.

This offer is only available to persons receiving the Guidewithin Australia. We cannot accept cash or applicationssigned and mailed from outside of Australia. Moniesmust always be paid in Australian dollars.

NMMT has a comprehensive strategy for monitoring andselecting underlying investment options. This strategyincludes oversight by an investment committee madeup of senior executives. NMMT is not responsible for theperformance of underlying investment options.

THROUGHOUT THIS DOCUMENT

To be read as:References to:

A client of PortfolioCare eWRAP –Investment, including any personyou authorise to act on your behalf.

Investor oryou

A PortfolioCare eWRAP –Investment account.

Account

The value of the underlyinginvestments held by the Operatoron behalf of the investor.

Accountbalance

This IDPS Guide and FinancialServices Guide.

Guide

A financial adviser holding an AFSLicence or acting as an authorisedrepresentative of a licensee.

Financialadviser

AMP and its subsidiary companies,including NMMT.

AMP group

Your selection of either the eCASHAccount or CASH Connect Account

Cash Account

NMMT as the Service Provider andOperator or Asgard as the

Our, we or us

administrator and custodian actingsolely in its capacity as agent of theService Provider and Operator, asthe context requires.

Westpac and any of its divisions orrelated bodies corporate

WestpacGroup

i Simply look for this symbol for online information.

This IDPS Guide and Financial Services Guide iseffective from 21 June 2019.

ABOUT THIS DOCUMENT

This Guide is issued by NMMT, a member of the AMP group.

Neither Asgard, nor any other member of the Westpac Groupmakes any statement in this IDPS Guide and has notauthorised or caused the issue of it.

A copy of the Cash Account Product Disclosure Statement(PDS), which sets out the features, costs and terms andconditions applying to the Cash Account options (eCASHand CASH Connect), should be read in conjunction with thisGuide.

An available product list of investment options can beaccessed by your financial adviser through AdviserNET (ourfinancial adviser website).

CHANGES TO THIS DOCUMENT

Information in this guide may change from time to time. Ifthe change is not materially adverse it may be updated oninvestoronline.info. A printed copy can be obtained free ofcharge by calling the Customer Relations Team on 1800 004594. If fees increase we will give you written notice at least30 days before the change. For other changes, we will notifyyou as required by law.

CONTENTS

4AT A GLANCE

7WELCOME TO PORTFOLIOCARE eWRAP -INVESTMENT

10GETTING STARTED

12MANAGING YOUR INVESTMENTS

23THE RISKS OF INVESTING

24TAX FEATURES

27FEES AND OTHER COSTS

34KEEPING YOU UP-TO-DATE

37OTHER THINGS YOU NEED TO KNOW

44FINANCIAL SERVICES GUIDE

46AUSTRALIAN INVESTMENT EXCHANGE LTDTERMS AND CONDITIONS

67AUSTRALIAN INVESTMENT EXCHANGE LIMITED(AUSIEX) FINANCIAL SERVICES GUIDE - PART A

70

AUSTRALIAN INVESTMENT EXCHANGE LIMITED(AUSIEX) FINANCIAL SERVICES GUIDE - ADVISERPART B

72DIRECT DEBIT REQUEST SERVICE AGREEMENT

3

Your quick and easy guide to the key features of PortfolioCare eWRAP – Investment.

Snapshot of PortfolioCare eWRAP Investment

Generally:Who can invest? 1

anyone 18 years of age or abovecompaniestrusts, orself-managed superannuation funds.

Minimums

No minimumMinimum deposit

$1000Minimum balance inthe Cash Account

There’s no minimum balance for this account.Managed funds andListed securitiesminimum balance However, a minimum yearly administration fee applies to accounts (excluding cash) with

a balance of less than $68,502 for listed securities only and $68,438 for managed funds only.2

Minimum buy or sell $100 for each managed fund. No minimum for listed securities, however, transaction values may be stated by theASX and/or minimum holdings may be applicable for some company shares.

No minimumMinimumwithdrawal

Product Features

Investment Optionsavailable

CashManaged investments – choose from over 300 managed investmentsFixed term depositsListed securities, including the top 300 listed securities on the Australian SecuritiesExchange (ASX), selected Australian real estate investment trusts (AREITs), exchangetraded funds (ETFs), exchange traded commodities (ETCs), listed investment companies(LICs) and listed investment trusts (LITs)

Additional features Regular deposit planRegular withdrawal planRegular buyRegular sellAutomatically invest excess cashAutomatically rebalance your portfolioIncome reinvestment

Choose between a Custodial share account (securities held in our name) or a Sponsoredshare account (securities held in your name).

Share account types

With the eWRAP Margin Lending facility you can borrow money to invest in managedinvestments and listed securities through your account.

Margin Lending

For more information please refer to the eWRAP Margin Lending PDS which you can obtainfrom your financial adviser or our Customer Relations team.

Margin lending may also be available through external providers.

4

AT A GLANCE

Snapshot of PortfolioCare eWRAP Investment

Fees2 3

Fee – listed securities only(%pa)

Fee – managed investmentsonly (% pa)

Amount investedAdministration fee 4

Calculated based onyour account balance,excluding amounts inyour Cash Account

0.77260.7200First $100,000

0.54740.5100Next $150,000

0.24410.2275Next $500,000

0.11000.1025Next $2,250,000

NilNilOver $3,000,000

$529.25$492.75Minimum yearlyadministration fee5

applies to account balances(excluding Cash Account) ofless than:

$68,438 for managedfunds only

$68,502 for listedsecurities only

Determined by the broker.Brokerage fee

$22 – included in brokerage for trades placed through AUSIEX. Where trades are placed witha panel broker we currently waive the share settlement fee.

Share settlement fee.

$300 per annum – applies from the day your Custodial share account is set up even if thereare no listed securities held through your account. This is not currently charged but we maychoose to charge this fee in the future.

Custodial shareaccount fee

Negotiated with your adviserAdviser remuneration

These fees and costs apply to the investment options selected by you and your financialadviser. You can find an up-to-date list of the underlying investment option fees and costsreflecting the underlying investment option's PDS disclosure in the Investment Options

Underlying fees andcosts of investmentoptions

document. For detailed information about the underlying fees and costs associated withany particular investment option you should refer to the underlying investment option'sPDS.

Client advice fees

You can agree the initial fee for advice on the establishment of your account with yourfinancial adviser. It must be specified on your application. If no fee is specified, the fee willbe nil.

Adviser fee -Establishment

You can agree the upfront fee that is to be paid to your financial adviser which will applyto the financial advice provided in relation to each managed investment buy. It can bebetween nil and 5.5% (including GST) and will apply to managed investment buys only. Ifno fee is specified, the fee will be nil.

Adviser fee - Upfront

An ongoing adviser fee may also be paid to your financial adviser in addition to theadministration fee which is payable to us on a monthly basis in arrears. The ongoing adviserfee amount is calculated on the basis agreed between you and your financial adviser.

Ongoing adviser fee

You can agree with your financial adviser to have a one-off flat dollar fee charged to youraccount. The one-off adviser fee can be charged on an ad-hoc basis but is only charged oncea month.

One-off adviser fee

5

Snapshot of PortfolioCare eWRAP Investment

Keeping you up-to-date

Reporting Annual Investor ReportAnnual Tax ReportTax invoices (available on request)Quarterly and annual PAYG statementsHalf yearly Cash account statements issued by St George.

You can access detailed information about your account online at investoronline.info – 24hours a day, 7 days a week

Investor Online

Your adviser has access to additional tailored reports and account information. Speak toyour adviser if you would like more information on your account.

Additional reporting

Customer Relationsteam

1800 004 594Telephone:portfoliocare.ewrap@asgard.com.auEmail:PortfolioCare PO Box 7229 Perth Cloisters Square WA 6000Address:

1 We do not accept applications from Incorporated Associations or Unincorporated Associations, as these types of structuresare not fully supported by our administration systems. If you are an Incorporated Association or an Unincorporated Associationand we inadvertently accept an application from you and open up an account in your name (e.g. where you have been incorrectlycharacterised as a Company or Partnership), we reserve the right to close your account and transfer the net assets in youraccount to you, your nominee or otherwise at your direction.

2 Refer to pages 27 to 33 for further details of fees and costs that may apply.3 Unless otherwise stated, all fees shown include GST and are net of any reduced input tax credit (RITC).4 Note: If you hold both managed funds and listed securities through your account, the actual effective percentage administration

fee charged will be calculated separately based on the respective values of the managed funds and listed securities that youhold. See the worked example on pages 32 to 33.

5 If you hold managed funds only and the balance (excluding Cash Account) is $68,438 or above, up to $100,000, a rate of 0.7200%will apply to that balance. For instance, if your balance (excluding Cash Account) is $80,000, your administration fee will becalculated as $80,000 x 0.7200% or $576. Similarly, if you hold listed securities only and the balance (excluding Cash Account)is $68,502 or above, up to $100,000, a rate of 0.7726% will apply to that balance. For instance, if your balance (excluding CashAccount) is $80,000, your administration fee will be calculated as $80,000 x 0.7726% or $618.08.

6

PortfolioCare eWRAP – Investment gives you the freedom and flexibility to invest in a diverse range of options,while managing all your investments from a single online wrap account.

PortfolioCare eWrap - Investments is an Investor DirectedPortfolio Service (IDPS) or more commonly known as awrap service. This means your transactional, custodialand reporting services are contained within a singleadministration platform. Along with streamlinedadministration, you’ll benefit from extensive onlinereporting, giving you and your financial adviser morevisibility and control of your investments.

INVESTMENT CHOICE, EXPERTISEAND FLEXIBILITY

With PortfolioCare eWRAP – Investment, you’ll haveaccess to an extensive range of investment opportunitiesand the expertise of experienced investment managers.You can choose from managed funds, ASX-listedsecurities, exchange-traded funds (ETFs), term depositsand cash, creating a personalised portfolio tailored toyour individual objectives. See Choosing your optionson page 10.

A Wrap service brings all your investments togetheraround the Cash Account (see next column). This meansyou can administer your account in the one place.

You’ll also enjoy the flexibility to change your investmentmix at any time, in response to market movements oryour evolving needs.

FEATURES TO MAKE INVESTING EASY

CHOICE OF CASH ACCOUNT

The Cash Account is at the centre of your PortfolioCareeWRAP – Investment account, providing a convenienttransactional hub so you can quickly respond to marketmovements or new opportunities. You can choose froman online account with a higher rate and no transactionfees, or a cash management account with a greater rangeof features, including a cheque book, branch access andoptional Visa debit card. Your financial adviser willprovide you with the Cash Account PDS to accompanyyour IDPS Guide.

WHOLESALE PRICES

Enjoy access to a range of wholesale managed funds thatare typically not available directly to retail investors.These investments generally have lower investment feesthan retail funds.

REGULAR INVESTING

From as little as $100 per month, you can set up a regularbuy facility for managed investments that can help youreach your investment goals sooner. You choose howmuch you want to invest into one or more managedinvestments and how often you want to invest (monthlyor quarterly). See Regular buy on page 13 for details.

7

WELCOME TO PORTFOLIOCARE EWRAP - INVESTMENT

ASSET TRANSFERS

If you already hold managed investments or listedsecurities, you can transfer them to your PortfolioCareeWRAP – Investment account, provided they are on ourAvailable Products List. Generally, you can transfermanaged investments and listed securities without achange in beneficial ownership. Depending on yourcircumstances, this may mean you won’t have to paycapital gains tax when you transfer.

Once the assets are in your account, they will be reportedalong with the other investments in your portfolio,helping you manage all your investments from a singlelocation. See Transferring managed investments intoyour account on page 14 and Transferring listed securitiesinto your account on page 19 for details.

TAX MANAGEMENT

With PortfolioCare eWRAP – Investment, you have morecontrol over the capital gain or loss when selling yourinvestments, by nominating the specific tax parcels ofmanaged investments to sell and choosing the tax parcelselection method for listed securities. This means youand your financial adviser can better manage your capitalgains tax position. See Capital gains tax and taxmanagement on page 24 for details.

CONSOLIDATED REPORTING FOR ALLYOUR INVESTMENTS

The PortfolioCare eWRAP – Investment accountconsolidates all transaction reporting from variousinvestment managers and listed entities – giving youand your financial adviser continuous, online access toaccount information. See Keeping you up-to-date frompages 34 to 36 for details.

MARGIN LENDING

The eWRAP Margin Lending facility enables you toborrow money to invest in managed investmentsand listed securities through your account. Marginlending enables you to invest more than would bepossible using only your own funds – and with more toinvest, you have the potential for greater returns. Butwhile margin lending can multiply your profits whenyou invest successfully, it can also multiply your losseswhen your investments fall, so it needs to be managedcarefully.

For more information on margin lending, see Marginlending on page 22.

8

HOW PORTFOLIOCARE EWRAP – INVESTMENT WORKS

With an extensive menu to choose from, your PortfolioCare eWRAP – Investment account makes it easy to manageyour investments.

HOW IT WORKS – AT A GLANCE

Your financial adviser

Cash Account

Shares

You

Managed investments and fixed term deposits

YOUR FINANCIAL ADVISER

Your financial adviser will help you set up and manageyour PortfolioCare eWRAP – Investment account, bringingyour strategy to life. To open a PortfolioCare eWRAP –Investment account, you need a financial adviser.

Your financial adviser has access to up-to-dateinformation and can give you further details on theunderlying investments available through your account.They can also help you to:

maximise your investments, making the most ofstrategies available to youinvest tax-effectivelydetermine the right investment mix to make yourmoney work harder for youselect the investments and products most suitablefor your needs and personal circumstances.

Your financial adviser buys and sells listed securitiesand units in managed funds on your behalf. You cannottrade directly on your account. For information on thelevel of authority you may give to your adviser, seepage 10.

If you wish to change your financial adviser, you musttell us. If you elect not to receive ongoing financial adviceyou may remain invested in PortfolioCare eWRAP –Investment, however you will only be able to provide uswith limited instructions and most account features willnot be available to you. Some features of yourPortfolioCare eWRAP Investment account will change.

For example you will be:

able to provide investment instructions relating tomanaged investments, term deposits and (if youhave a Custodial share account) listed securities,but only where you complete and lodge a form withus (the form is available through our CustomerRelations team)unable to provide us with your corporate actionelections if you have a Custodial share accountunable to access certain account features,including:

automatically invest excess cashautomatically rebalance your accountregular buyregular sellregular deposit/direct debit planregular withdrawal planreinvestment of income distributions, andunable to utilise the ‘tax management’ featuredescribed in the ‘Tax Features’ section in thisGuide. This will impact your ability tomanage your capital gains tax position withrespect to selling managed investments andlisted securities held through your account.

In the instance where you remove your adviser, you willbe treated in accordance with the NMMT LimitedNon-Advised Clients policy which is available atamp.com.au/corporatepolicies free of charge.

9

Getting started with PortfolioCare eWRAP – Investment is easy. Your financial adviser can guide you throughthe process and create a diversified portfolio of investments designed to help you reach your goals sooner.

BEFORE YOU START

This Guide includes important information aboutPortfolioCare eWRAP – Investment. Please read itcarefully and seek advice from your financial adviser todecide if this product is right for you.

APPLYING FOR PORTFOLIOCAREEWRAP – INVESTMENT

Your financial adviser will help you apply forPortfolioCare eWRAP – Investment. To open aPortfolioCare eWRAP – Investment account pleaseprovide:

a completed applicationproof of your identity.

Your financial adviser can submit your applicationelectronically on AdviserNET, or help you complete theapplication booklet accompanying this Guide and sendit to us.

PROVING YOUR IDENTITY

To comply with the Anti-Money Laundering andCounter-Terrorism Financing Act, you’ll need to provideidentification information and verification documentsbefore your account can be set up.

All applicants are required to certify their foreign taxresidency status.

Your financial adviser can tell you which documents areneeded. For more information see Verifying your identityon page 37.

CHOOSING YOUR OPTIONS

As part of the application process, your financial adviserwill also help you to:

choose your Cash Account option (see the CashAccount PDS)choose your investment options from our AvailableProducts List and set up your account for sharetrading if required:

nominate a Custodial or Sponsored shareaccount (see page 16)decide whether to reinvest your dividends (ifyou invest in shares)

determine whether you want to apply for an eWRAPMargin Lending facility (see page 22)decide on the level of authority they’ll have tooperate your accountnegotiate the fees they’ll receive for opening andservicing your account.

SETTING YOUR ADVISER’S LEVEL OFAUTHORITY

You decide how much authority your financial adviserhas to send us instructions for your PortfolioCare eWRAP– Investment account. There are two levels of authority:

Investor directed authority – you must authoriseeach transaction or account change instruction inwriting before your financial adviser electronicallysubmits it to us.Authority to operate – allows your financial adviserto electronically submit investment instructions tous and amend your PortfolioCare eWRAP –Investment account details on your behalf, withoutprior authorisation from you, with some exceptions(listed on the following page).

10

GETTING STARTED

EXCEPTIONS TO THE AUTHORITY TOOPERATE

Unless we advise you otherwise, the authority to operateallows your financial adviser to submit all instructionson your behalf except instructions:

to change the name of your accountto transfer funds out of your Cash Account to funda payment requestto change your nominated and external linkedaccountsto change your name or address on any shares heldin your accountto apply for a share trading accountin relation to any other matters outlined inthis document that may require your personalinstructions.

You can elect to give your adviser authority to initiateone-off or regular cash transfers from your Cash Accountto your nominated account, external linked accounts, orany other Cash Accounts held under your client numberusing AdviserNET. However, your financial adviser can’twithdraw funds from your Cash Account without yourwritten authorisation.

For more information, see Authority to transfer cash inthe Guide to completing the PortfolioCare eWRAP –Investment application in the Application Booklet.

If you change your financial adviser or cancel yourfinancial adviser’s authority to operate, you must tell usimmediately. If you change your financial adviser anddo not inform us, we will continue to act on your existingauthority to operate.

CONFIRMING THAT YOUR NEWACCOUNT IS OPEN

When we receive your application and set up youraccount, we’ll send you:

A Welcome Letter confirming your account detailsA Personal Identification Number (PIN) to accessInvestor Online. To keep your PIN safe, we’ll sendit separately to your Welcome Letter.

You’ll also receive a Welcome Letter from St. George, theprovider of your Cash Account, with your phone andinternet banking access number and instructions forsetting up your password, plus a separate letter withyour phone and internet banking security number. Ifthere are two or more account holders on your CASHConnect Accounts where the method of operation isspecified as ‘two to sign’, St. George will not issue aWelcome Letter as card access and phone and internetbanking are not available.

ACTIVATING YOUR CASH ACCOUNT

Before you can start investing, you need to activate yourCash Account by accepting the terms and conditions.

Here’s how to activate your Cash Account:

You need to…If you’ve chosen a…

Accept the terms and conditionson the Cash Account

CASH ConnectAccount

application form, and send it tous. Your financial adviser canhelp with this.

Accept the terms andconditions:

eCASH Account

on the Cash Accountapplication form and sendit to us, orlog on to Investor Onlineand accept the terms andconditions once you’vereceived your WelcomeLetter and PIN.

Once there are sufficient cleared funds in your CashAccount, we’ll purchase investments for you in line withthe investment instructions your adviser lodgeselectronically on AdviserNET. We’ll also deduct any feesthat are due. The Cash Account PDS explains how todeposit to your Cash Account and how long it takes forfunds to clear.

11

Invest in a wide range of managed investments and listed securities to create a personalised Portfolio tailoredto your goals – with the flexibility to change your investment profile as your needs or investment marketschange.

YOUR CASH ACCOUNT

When you open a PortfolioCare eWRAP – Investmentaccount, we set up a Cash Account for you. You canchoose an eCASH Account or CASH Connect Accountheld by St. George – see the Cash Account PDS for details.Your Cash Account is at the centre of your PortfolioCareeWRAP – Investment account, used to receive depositsand used to settle all purchases and sales of managedinvestments and listed securities.

You can make an investment into your PortfolioCareeWRAP Investment account at any time by direct debit.

Alternatively you can use your bank's online bankingfacilities to EFT. You can also make your initial oradditional investments by cheque.

Any funds to be deposited are automatically credited toyour Cash Account. Funds will remain in your CashAccount:

until we receive investment instructions from yourfinancial adviser

until we deduct fees and other costs

unless you have elected to automatically investexcess cash, in line with your instructions (see Putyour cash to work on page 13).

unless you and your financial adviser elected toautomatically rebalance your managedinvestments, including cash (see Rebalancing youraccount on page 22).

All fees, government charges and taxes are paid fromyour Cash Account. Similarly, any income distributionsand dividends for Custodial share accounts are paiddirectly to your Cash Account. If you have a Sponsoredshare account, you can direct share registries to paydividends to this account. See Listed Security dividendson page 18 for details.

Interest on your Cash Account is calculated on the dailyclosing balance, and credited to your Cash Account eachmonth. The interest rate is variable and may change atany time. You can check the current Cash Accountinterest rates on Investor Online or with your financialadviser.

MAINTAINING A MINIMUM BALANCE INYOUR CASH ACCOUNT

You need to maintain a minimum balance of $1,000 inyour Cash Account to cover fees and other costs.

You can monitor your Cash Account balance by regularlychecking the details of your account on Investor Online.

When your Cash Account balance is close to or less thanthe minimum, you may wish to deposit additional fundsinto your account. You can also instruct your financialadviser to sell specific managed investments or listedsecurities. The sale proceeds will be paid into your CashAccount.

If there’s not enough money in your Cash Account tofund a withdrawal or investment instruction, we maysell your managed investments to top up your accountusing the Priority Sell Method or the Default Sell Method,as outlined below.

PRIORITY SELL METHOD

You can give us a standing Priority Sell instruction foryour managed investments, telling us the order in whichyou would like your managed investments to be sold totop up your Cash Account balance.

Example

John’s Cash Account balance is currently $100. A fee of$200 is about to be deducted from John’s account. Weneed to sell managed investments to the value of $1,100to restore his Cash Account balance to the minimum$1,000 required and to fund the outstanding fee of $200.John has set up a Priority Sell instruction to sell managedinvestment A, followed by managed investment B.Managed investment A has a value of $800 and managedinvestment B has a value of $500. To restore the CashAccount balance, we’ll sell all of managed investmentA ($800) and some of managed investment B ($300).

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MANAGING YOUR INVESTMENTS

DEFAULT SELL METHOD

If you haven’t set up a Priority Sell instruction, or if thenet value of the managed investments you nominatedunder the Priority Sell instruction is insufficient, we’lluse the Default Sell Method.

The Default Sell Method is when we try to sell yourmanaged investments in proportion to their estimatedcurrent value, subject to price and market changes thatmay occur during the selling process.

If we have sold all your managed investments and yourCash Account balance is still less than the required level,we will sell your listed securities, starting with theshareholding of the highest value, until we have releasedenough cash.

Example

The balance in Penny’s Cash Account is $200. A fee of$300 is about to be deducted from Penny’s account. Weneed to sell managed investments to the value of $1,100to restore her Cash Account balance to the minimum$1,000 required and to fund the outstanding fee of $300.80% of Penny’s account value is in managed investmentA and 20% in managed investment B. There’s no PrioritySell instruction in place. Using the Default Sell method,we’ll sell from each managed investment proportionatelyas follows:

$880Managed investment A: 80% of $1,100 =

$220Managed investment B: 20% of $1,100 =

$1,100Total:

PUT YOUR CASH TO WORK

To help you manage your Cash Account balance, you canselect a minimum or maximum target balance (or both).This can be either a dollar amount or a percentage ofyour portfolio’s value.

Each month, we’ll check to see if your balance exceedsthe maximum you set. If it does, we’ll automaticallyinvest the excess cash according to your instructions.Your financial adviser can set up and maintain thisservice for you on AdviserNET.

MANAGED FUNDS

With PortfolioCare eWRAP – Investment you’ll have morethan 300 managed funds to choose from, often atwholesale prices not generally available to direct retailinvestors. You can find out more about the availableinvestment options for PortfolioCare eWRAP – Investmentin the Investment Options document.

Before you instruct your financial adviser to buy managedfunds, you must receive a PDS for the managed funds inwhich you’re investing. These are available from yourfinancial adviser or from Investor Online.

We do not consider or take labour standards orenvironmental, social or ethical considerations intoaccount in making available the underlying investments.

You can find out more about each option’s investmentpolicies by reading the PDS or other disclosuredocuments for that investment.

i Download the latest version of your investment optionsPDS from Investor Online, free of charge.

BUYING MANAGED FUNDS

We can only accept investment instructions sent to uselectronically by your financial adviser usingAdviserNET. Your investment instructions will generallybe placed with the investment manager on the followingbusiness day (a week day on which banks and the ASXare open for business in Sydney).

Before you instruct your financial adviser to buy managedinvestments, you must receive a PDS for the managedinvestments you’re investing in. These are available fromyour financial adviser or from us, along with theInvestment Options document.

The minimum amount for each buy instruction is $100per managed investment. This applies to both one-offbuys and regular buys.

When you buy managed funds, we fund the purchasewith money from your Cash Account.

If you instruct us to buy a managed investment andthere’s a pending transaction in place, such as a previouspurchase or sale request, we won’t place the investmentinstruction with the investment manager until thepending transaction has cleared.

REGULAR BUY

Your financial adviser can arrange a regular buy for aspecified dollar amount of one or more managed fundsheld through your account. We’ll fund regular buysthrough your Cash Account.

Your financial adviser will help you nominate the:

amountstart datefrequencyoptional end date.

The regular buy instruction will be sent to theinvestment manager on the nominated date (or the nextbusiness day if it falls on a non-business day). If thereare insufficient funds in your Cash Account at the timethe regular buy is to occur, the regular buy instructionwill fail and your financial adviser will be notified. Youwill also be notified of a regular buy instruction failurewhen you log on to Investor Online and view the‘Account Actions’ menu. AdviserNET will initiate theregular buy instruction again on the next nominated datefor the original nominated amount.

You can change or cancel your regular buy instructionat any time – simply contact your financial adviser.

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When you set up your regular buy instruction, youacknowledge and agree that we will continue yourregular buy instructions until you instruct us otherwise.This means future investments will be made even thoughyou may not have received the latest PDS for thatinvestment, or information about material changes orsignificant events that may affect that investment. Thisincludes information that the responsible entity of theinvestment is required to give you directly, unlessexceptions apply.

i Download the latest version of your investment option’sPDS from Investor Online.

FUNDING MANAGED FUND PURCHASES

When you buy managed funds, we fund the purchasewith money from your Cash Account. You’ll need to makesure there is enough money in this account to fund yourpurchase instruction.

Insufficient funds

If you don’t have enough money in your Cash Account,we’ll keep checking each day until the expiry date ofyour purchase instruction. If the funds become availablebefore the expiry date we’ll automatically place yourinstructions with the investment manager.

The default expiry date is 28 days after you place theinstruction, but your financial adviser can reduce it tozero, or increase it to a maximum of 56 days.

We record instructions to buy managed funds in dateorder. If you have a number of outstanding instructions,we’ll start with the oldest instruction first, then if madeon the same day, process them in descending order bysize (largest transaction first) as sufficient cash becomesavailable in your Cash Account. That means they won’tnecessarily be processed in the order in which they wereplaced.

You can monitor the progress of your managed fund buyinstructions from the Account Actions menu on InvestorOnline.

TRANSFERRING MANAGED FUNDS INTOYOUR ACCOUNT

If you already hold managed funds that are on the menu,you can transfer them to your PortfolioCare eWRAP –Investment account. To transfer your existing managedfunds, they must be held with another IDPS provider andon our Available Products List. Since there is no changein beneficial ownership when you transfer managedfunds to your account, you generally won’t incur capitalgains tax. However, this may depend on your particularcircumstances, so you should seek tax advice beforedeciding whether to transfer investments.

Once your managed funds have been transferred to youraccount, we’ll report on them along with the otherinvestments in your portfolio.

For more information on how to transfer investments,please contact us or speak to your financial adviser.

SELLING MANAGED FUNDS

The minimum sell amount is $100 for each managed fund.If the sell amount is 95% or more of the value of yourentire holding in a managed fund, we’ll sell your entireholding in that managed fund and credit your CashAccount.

Your financial adviser sends sell instructions onAdviserNET. The time it takes for an investment managerto process a sell instruction for a managed fund can vary.Generally, sales are processed within seven businessdays unless suspended for any reason. Read the PDS forthe investment you are selling for details of withdrawalrestrictions.

When we receive the proceeds from the investmentmanager, we’ll credit those funds into your Cash Account.

If you instruct us to sell a managed fund and there’s apending transaction in place (such as a previous purchaseor sale request), we won’t place the investmentinstruction with the investment manager until thepending transaction has cleared.

REGULAR SELL

You can also ask your financial adviser to arrange aregular sale of a specified dollar amount from one or moreof the managed funds you hold. Your financial adviserwill help you nominate the:

amountstart datefrequency – monthly or quarterlyoptional end date.

We’ll send the sell instruction to the investment manageron the nominated date (or the next business day if it fallson a non-business day). If the specified sell amount is95% or more of the value of your entire holding in amanaged fund, we’ll sell your entire holding in thatmanaged fund.

When we receive the proceeds from the investmentmanager, we’ll credit those funds to your Cash Account.

You can change or cancel your regular sell instructionat any time – simply contact your financial adviser.

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SWITCHING

You can switch between investment options at any time.Buy and sell instructions can be submitted on the sameday, however please note that if there is insufficient cashin the Cash Account to cover the purchase we will waitfor the proceeds from the sell instruction, or anotherdeposit amount, to be received before we submit thebuy. The entire purchase amount will need to beavailable in the Cash Account before we act on the buyinstruction.

Buying and selling on the same day significantly reducesthe time taken to complete your switch and gives yougreater exposure to investment markets. You should notethat some managed funds may take an extendedtimeframe to pay sales proceeds. Refer to underlyingfund managers’ disclosure documents for furtherinformation relating to withdrawal timeframes.

If you nominate to sell part of your holdings in anymanaged fund (via a partial withdrawal request or aspart of a regular sell instruction), and the sale amountexceeds 95% of the current asset value, a full sale of theasset will be performed.

INCOME DISTRIBUTIONS

Income distributions from managed funds are creditedto your Cash Account.

You can either keep your distributions as cash, or instructus to buy more units in that particular managed fund.However, you cannot take part in any distributionreinvestment plan offered by investment managers.

Your financial adviser can set up and change your incomedistribution option using AdviserNET.

How distributions affect your accountInvestment managers generally make a distribution offund income to investors after the end of the 31December, 31 March and 30 September quarters. Afterthe end of the financial year (30 June), you will generallyreceive a distribution of both fund income and capitalgains.

Before you receive your distribution, you may notice adrop in the value of your managed funds. The size of thedrop is generally related to the size of the distribution –once we have received the distribution from theinvestment managers and passed it on to you, your CashAccount will generally return to a similar level (providedthere have been no significant changes in asset valuesin the meantime).

INFORMATION FROM INVESTMENTMANAGERS AND VOTING

Investments (other than listed securities held in asponsored listed security account) are held in Asgard’sname as custodian for you. You retain beneficialownership of the investments you buy, but because youare not the legal owner, you won’t be able to exerciseany unit holder rights, such as the right to attendmeetings, the right to vote and the right to participatein any corporate actions.

Before exercising any of these rights in relation to yourinvestments, we will ask for your instructions first.

You also won’t receive any of the communications (suchas newsletters and investment reports) that you wouldreceive if you held these investments (other than listedsecurities held in a sponsored listed security account)directly. If you would like to receive copies of thesedocuments, you can request them by writing to theCustomer Relations team.

LISTED SECURITIES

Your PortfolioCare eWRAP – Investment account givesyou the ability to invest in a broad range of listedAustralian companies and property trusts, with accessto all listed securities listed on the ASX.

To buy or sell listed securities, your financial adviserplaces orders through your chosen broker, who thenplaces the order with the ASX. The costs or proceedsof listed security trades are settled through your CashAccount. We don’t set any minimum buy amountfor listed security purchases, but broker limits andmarket rules may apply. You can sell your listedsecurities at any time. It generally takes two businessdays after a trade is made for it to settle.

While listed securities can offer the potential for higherinvestment returns, they can also be more volatile thanother investment options. So make sure you discuss yourneeds and situation with your financial adviser beforeyou decide to buy listed securities.

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SETTING UP YOUR ACCOUNT FOR LISTEDSECURITY TRADING

To trade listed securities through your PortfolioCareeWRAP – Investment account, your financial adviser willhelp you to:

1. Nominate listed security trading on yourapplication or account amendment

2. Choose a Custodial or Sponsored listed securityaccount (see Types of listed security accounts inthe next column)

3. Request a Holder Identification Number (HIN) tobe generated or transferred to your account (seeYour Holder Identification Number on page 17)

4. Make a dividend election (see Listed securitydividends on page 18)

5. Choose the tax parcel selection method that is tobe applied to capital gains tax reporting on listedsecurities in your account (see Capital gains taxand tax management on page 24)

6. Set up a trading account with AustralianInvestment Exchange Ltd, or one of our otherapproved brokers (see Choice of broker on page 18).

TYPES OF LISTED SECURITY ACCOUNTS

When you set up your PortfolioCare eWRAP – Investmentfor listed security trading, you can choose a:

Sponsored listed security account – listed securitiesare held in your name. You are the legal andbeneficial owner, and will receive and manageshare registry communications and corporateactions. Sponsored listed security accounts areavailable to all investors.

Custodial listed security account – listed securitiesare held in Asgard’s name, as custodian for you, inthe same way managed funds are held on yourbehalf. As custodian, Asgard holds legal titleto your listed securities, but you are the beneficialowner. Communications about corporate actionswill not be received from the share registries asthe listed securities are held in Asgard’s name.This arrangement works to reduce paperwork foryou and your financial adviser. The Custodial listedsecurity account isn’t available to all investors. Seeoverleaf for eligibility criteria.

Key features of sponsored and custodial listed security accounts

Sponsored listedsecurity accounts

Custodial listed security accounts

Australian residents onlyWho is eligible? An Australian resident1

Investors with an eWRAP Margin Loan facility, and

Investors who have supplied a valid tax file number(TFN), Australian Business number(ABN) orexemption reason

Not applicableWho is excluded? Non-residents of Australia

Investors with an external margin lendingarrangement linked to this account (under anominee arrangement)

Investors who haven’t supplied a valid TFN, ABNor exemption reason

Listed securities are held inyour name. You hold bothbeneficial and legalownership of these listedsecurities.

Listed securities held in Asgard’s name, as custodian ofyour account. Asgard is the legal owner of the listedsecurities, but you retain beneficial ownership ofthese listed securities.

Listed security ownership

Sent to you. You areresponsible for respondingto these communications.

Sent to Asgard.Share registrycommunications

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Sponsored listedsecurity accounts

Custodial listed security accounts

You are entitled toparticipate in all corporateactions, but you’ll need to

Generally, you’ll be able to participate in most corporateactions, except shareholder rights including voting andgeneral meetings.

Participating in corporateactionsSee Corporate actions onpage 20 for moreinformation

notify the share registriesdirectly of your intentionto participate in corporateactions.

You have voting rights andaccess to loyalty programsassociated with the listedsecurities.

As legal owner of the listed securities, Asgard has votingrights. Generally, Asgard won’t seek instructions fromyou when voting.You aren’t entitled to any additional benefits, such asshareholder discount cards, that are associated withthe listed securities.

Voting rights and loyaltyprograms

Not applicable.Asgard charges $300 2per annum for administering yourCustodial listed security account. This fee applies fromthe day the listed security account is opened even if youdon’t hold any listed securities.

Custodial listedsecurity account fee

1 You cannot continue to use a Custodial listed security account if you are not an Australian resident for taxation purposes. Ifyou have a Custodial listed security account set up and your residency status (for taxation purposes) changes, you must notifyus immediately. In this event, we reserve the right to sell any listed securities in your Custodial listed security account andthen close it. We may also decide not to accept any instructions from your financial adviser to buy listed securities.

2 Including GST and net of RITC, where available.

YOUR HOLDER IDENTIFICATION NUMBER

Before you can trade listed securities, your account must have a Holder Identification Number (HIN). Your HIN is usedto identify the legal owner of the listed securities in your account, and to register your account details on anelectronic listed securities sub-register system (CHESS).

Your HIN is unique to your account, and you can only have one HIN per account. Depending on whether you have aSponsored or Custodial listed security account, different rules apply:

Sponsored listedsecurity account

Transfer an existing HIN to your account. Your existing HIN must be in the same nameand have the same address as your PortfolioCare eWRAP – Investment account, or

Ask for a new HIN. Before we can create a new HIN for you, you need to activate youraccount.

Custodial listedsecurity account

You will be given a new HIN for your listed security account – you can’t transfer anexisting HIN.

If you don’t trade on your trading account for a period of 18 months and don’t hold any shares in your Sponsored orCustodial share trading account, we reserve the right to cancel your share trading account and HIN. We’ll give youat least 30 days prior notice before this occurs and give you the option of keeping your share trading account open.Your PortfolioCare eWRAP Investment account will remain open.

SWITCHING BETWEEN CUSTODIAL AND SPONSORED LISTED SECURITY ACCOUNTS

You can switch between Custodial and Sponsored listed security accounts at any time. Your financial adviser cansend this instruction for you on AdviserNET.

When switching between Custodial and Sponsored listed security accounts, details regarding your shareholdings (forexample, your TFN or instructions for the payment of dividends) will not be retained and will need to be resubmittedby you to the share registries (under the Sponsored listed security account) or to us (under the Custodial listed securityaccount).

You’ll also be given a new HIN when you switch, and your listed securities will be transferred to this HIN, whereallowed.

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LISTED SECURITY DIVIDENDS

Generally, you can choose whether to reinvest dividends you receive from your listed securities in a DividendReinvestment Plan (DRP), if one is available, or have them paid to you.

The type of listed security account you choose affects how you can receive your dividends:

Sponsored listedsecurity account

You can choose how to receive dividends for each individual shareholding.The share registry for each shareholding will send you a form asking for yourdividend nomination. You can simply fill in each form and return it to them.If you choose to receive dividends as cash, you can have them paid by cheque,to your Cash Account, or to another bank account. If you choose to pay dividendsto another bank account, we can’t verify whether you have received them. Thismeans we can only provide a notional report on these dividend payments.

Custodial listedsecurity account

Your dividend nomination applies across all listed securities held in your account.If you choose to participate in DRPs, we’ll apply your decision to all of your shareholdings, wherever a DRP is available. You can’t choose to receive dividends ascash for one shareholding while participating in a DRP for another.If a DRP is not available for a particular shareholding, or there is a residual cashportion on your DRP, the dividend will be paid as cash and deposited in yourCash Account.If you choose to receive your dividends as cash, any cash dividends you receivemust be paid into your Cash Account. You cannot choose a bank account otherthan your Cash Account for dividends to be paid into.

Generally, it takes around 13 business days to apply a dividend instruction (three business days for us to send yourinstruction to the relevant share registry, and around 10 business days for them to process this instruction). So allowplenty of time when setting or changing your instruction to make sure your distributions can be processed as youwish. It is important to note that you may not have the most up to date version of the underlying investment option’sPDS at the time of an acquisition of a holding under a DRP.

CHOICE OF BROKER

To buy or sell listed securities, your financial adviserplaces orders with a broker, who executes the trades onyour behalf.

Before you can trade, you’ll need an account withAsgard’s default broker Australian Investment ExchangeLtd, or with another broker on our approved brokers list.Asgard appoints the brokers on this list (known as panelbrokers), and the list may change occasionally.

To set up an account with Australian InvestmentExchange Ltd, simply nominate them on your application,or ask your adviser. If you have a Sponsored listedsecurity account, you’ll also need to complete theAustralian Investment Exchange Ltd online share tradingapplication.

When you set up your account for trading, you give yourfinancial adviser the authority to send instructions toAustralian Investment Exchange Ltd or a panel brokeron your behalf. This means that you’re responsible forany order your adviser places for you, including any thatare incorrect. Also, if you choose a panel broker otherthan Australian Investment Exchange Ltd, you’reresponsible for telling them about any changes toyour listed security trading account, such as yourregistered details or a new HIN.

CHESS SPONSORSHIP

Your listed security trades take place electronicallythrough the ASX, with ownership recorded on anelectronic listed securities sub-register system, CHESS.Asgard’s settlement agent is currently AustralianInvestment Exchange Ltd.

If you choose a Sponsored listed security account, youagree that Australian Investment Exchange Ltd can actas your CHESS sponsor, and that Asgard can appointanother CHESS Participant to provide settlementservices. You can terminate Australian InvestmentExchange Ltd's sponsorship of your listed securities atany time—but if you do, you’ll no longer be able tohold listed securities in the Sponsored listed securityaccount through your PortfolioCare eWRAP – Investmentaccount.

The CHESS sponsorship terms and conditions disclosedwithin the 'Australian Investment Exchange Ltd Termsand Conditions' section of the Guide sets out your rightsand obligations as part of Australian InvestmentExchange Ltd's sponsorship of your CHESS holdings,particularly your obligations to pay AustralianInvestment Exchange Ltd for the listed securities youbuy and to pay for brokerage and other trading fees.

It’s important to read these terms and conditionscarefully. If you need help or would like a copy of yourCHESS sponsorship agreement, you can call the CustomerRelations Team on 1800 004 594, or speak to yourfinancial adviser.

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FUNDING LISTED SECURITY PURCHASES

When you buy listed securities through your account,you’re responsible for paying the purchase prices,and listed security trading fees (such as brokerage).

To cover these costs, you’ll need to make sure you haveenough money in your Cash Account or in pendingproceeds from unsettled listed security trades you’vepreviously placed, or both.

Insufficient funds

If there is insufficient funds available and you fail (aftera demand has been made) to pay the amount due inrespect of the trade, your trade will not be settled.Asgard, or the panel broker, may take the followingaction to enable settlement of the trade:

sell or transfer on your behalf any of the listedsecurities referred to in the trade confirmation,and/orsell or transfer any other listed securities held inyour account, or any of your assets in our controlor possession.

You may also be liable for failed settlement fees chargedby the panel broker and settlement agent. You’ll beinvoiced directly for these fees, or alternatively they willbe deducted from your Cash Account by Asgard’ssettlement agent.

CASH PLEDGING

Funds in your Cash Account that are required tosettle listed security purchases will have a pledge placedon them by Asgard’s settlement agent. This is in orderto hold the funds in your Cash Account until the time ofsettlement. Whilst the pledge is in place, the funds willbe included in your total Cash Account balance, but youwill not have access to them. At settlement, Asgard’ssettlement agent will remove the pledge and withdrawthese funds from your Cash Account to settle thepurchase.

TRANSFERRING LISTED SECURITIES INTOYOUR ACCOUNT

If you already hold listed securities, you can transferthem into your PortfolioCare eWRAP – Investmentaccount. To transfer your existing listed securities, theymust be held with a broker, another IDPS provider, orissuer sponsored. Since there is no change in beneficialownership when you transfer listed securities to youraccount, you won’t incur any capital gains tax.

You can transfer listed securities individually to youraccount, under the HIN for your PortfolioCare eWRAP –Investment listed security account (if you don’t have aHIN set up, we’ll ask CHESS to do this for you). If youhave a Sponsored listed security account, you’ll have toresubmit your details, like your TFN or dividendinstructions, to the relevant share registries.

Alternatively, Sponsored listed security account holdershave the option to move all the listed securitiesassociated with an existing HIN to your account in asingle transfer. If you do this, any details lodged withCHESS will be retained.

If your listed securities are issuer sponsored, you’ll havea Shareholder Reference Number (SRN) for every issuer,instead of a single HIN.

For more information on how to transfer listed securities,please contact us or speak to your financial adviser.

SELLING LISTED SECURITIES

We don’t place a limit on the minimum sell amountfor listed securities, but broker limits and market rulesmay apply.

To sell listed securities, your financial adviser sends yoursell instruction to the broker, who will place your tradewith the ASX. The broker will send you a confirmationonce the trade is made.

It generally takes three business days after a trade ismade for it to settle. Asgard’s settlement agent willdeposit the net proceeds in your Cash Account, afterdeducting brokerage and any other settlement fees, ifthey apply.

Insufficient listed securities

You are responsible for any sell placed by your financialadviser and you must ensure that you hold the requirednumber of listed securities.

If you don’t have sufficient listed securities in youraccount and you fail (after a demand has been made) todeliver the number of listed securities needed to settlethe trade, your trade will not be settled. Asgard or thepanel broker may buy on your behalf the additional listedsecurities required to complete settlement of the trade.In this event, the purchase cost and associated fees andcharges will be deducted from your Cash Account.

You may also be liable for failed settlement fees chargedby the panel broker and settlement agent. You may beinvoiced directly for these fees, or alternatively they maybe deducted from your Cash Account by Asgard’ssettlement agent.

It generally takes two business days after a trade is madefor it to settle. Asgard’s settlement agent will depositthe net proceeds in your Cash Account, after deductingbrokerage and any other settlement fees, if they apply.

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VALUATIONS

Listed security investments are valued daily for reporting and tax purposes, using the ASX closing price data fromthe previous day.

CORPORATE ACTIONS

Corporate actions are events that affect your listed security holdings, including bonus issues, rights issues, distributions,buy backs, takeovers and call payments. Corporate actions can be:

Voluntary. Actions where investors have one or more options, allowing each investor to choose the option theybelieve is best suited to their personal circumstances.Mandatory. Actions that simply happen, with no choices available.

Participating in corporate actions

Your ability to participate in corporate actions depends on the type of listed security trading account you have:

Sponsored listedsecurity account

Custodial listed security account

You’re entitled toparticipate in all corporate

Generally, you’ll be able to participate in most corporateactions through your financial adviser, except shareholderrights, including voting and general meetings.

What types of corporateactions can I participate in?

actions. You may also beable to gain access through

In some cases, Asgard may not allow you to participatein corporate actions. Asgard will generally do this if thereisn’t enough time to lodge your elections with shareregistries, or if Asgard can’t reasonably administer thecorporate action.

the panel brokers to initialpublic offerings.

You do. Corporate actionnotices are sent directly toyou by the share registry.

Asgard do. No corporate action notices will be sent toyou, but Asgard will notify your financial adviser of theseevents.

Who receivescorrespondence aboutcorporate actions?

If you want to participatein a corporate action, you

Asgard participates in corporate actions on your behalf.

When Asgard gives you the ability to make an election,your financial adviser will submit it to Asgardelectronically.

How do I lodge an electionfor a corporate action?

need to forward yourelection directly to therelevant share registry.

This means you can participate in corporate actionswithout having to manage this with the share registryyourself.

You need to send yourelection to the relevantshare registry prior tothe share registry’scut-off time.

Your financial adviser will need to send Asgard yourelection by the cut-off time Asgard nominates, whichmay be earlier than the cut-off time advised by the share registry.

This is to make sure Asgard has enough time to sendyour election to the relevant share registry.

When do corporate actionelections need to be madeby?

If your election isn’treceived before the shareregistry’s cut-off time, youYour financial adviser can advise you of our cut-off times.will be taken to have made

If Asgard do not receive your election before the cut-offtime, Asgard will consider that you have made noelection, and the default election for that corporate actionwill apply.

no election and the defaultelection for that corporateaction will apply.

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Sponsored listedsecurity account

Custodial listed security account

Corporate actions will befunded in line with the

If the election you make requires funding, Asgard willwithdraw the required balance from your Cash Accountor your eWRAP Margin Lending account (if applicable),based on the instructions you’ve given to Asgard.

How are corporate actionsfunded?

instructions you gave to therelevant share registry.

Your financial adviser can set up this election for you onAdviserNET, and it will apply to all corporate actionsrequiring payment until you tell Asgard otherwise.

If you haven’t set up an instruction on AdviserNET,Asgard will deduct the funds from your Cash Account.

If you have insufficient funds available, Asgard will keepchecking your Cash Account or Margin Loan Account upuntil our cut-off time. If there are no funds by this date,your corporate action election will lapse.

Your proceeds will be paidto you in line with the

Asgard will deposit any proceeds from corporate actionsinto your Cash Account.

How do I receive proceedsfrom corporate actions?

instructions you gave to therelevant share registry.

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REBALANCING YOUR ACCOUNT

When you choose investments for your account, youcreate an investment profile that sets out your preferredinvestment mix, in line with the investment strategyyou agreed with your adviser.

At any time you can ask us to rebalance your portfolio,buying and selling investments to ensure that theproportion invested in each holding matches youroriginal profile. Your adviser can do this for you throughAdviserNET.

You can also set up your account to regularly rebalanceyour portfolio. If you choose this option, your accountwill be rebalanced:

quarterly (on or around 15 February, May, Augustand November)half-yearly (on or around 15 February and August),orannually (on or around 15 August).

Rebalancing only applies to your Cash Account balance,managed investments and listed securities. Assets withsales restrictions, such as existing fixed term productsand closed products will not be rebalanced.

MARGIN LENDING

Your PortfolioCare eWRAP – Investment account mayoffer the opportunity to use margin lending to expandyour portfolio, with the listed securities and managedinvestments in your portfolio acting as security forthe loan.

Margin lending may enable you to build a larger portfolio,sooner, by borrowing money to invest. Margin lendinghas the potential to multiply your income and capitalgains when you invest successfully; but it can alsomultiply your losses if your investments fall in value.It’s important to understand the risks and seek the adviceof your financial adviser.

The eWRAP Margin Lending facility is provided by St.George and has its own PDS, available from your financialadviser. The PDS sets out the risks and benefits of marginlending, as well as its features, costs, and terms andconditions. It also explains how eWRAP Margin Lendingchanges the way your PortfolioCare eWRAP – Investmentaccount works.

You can apply for margin lending when you apply foryour account, or at any time. Margin lending may alsobe available through external providers. For moreinformation, contact your financial adviser.

ELIGIBLE INVESTMENT SELECTIONPROCESS

The investment menu offers a range of investmentoptions including:

Managed Funds – Refer to Investment Optionsdocument for available options

ASX Listed Securities are also available with the belowtypes of listed securities, where applicable, also subjectto a similar review process:

exchange traded funds (ETFs) and exchange tradedcommodities (ETCs)

listed investment companies (LICs) and listedinvestment trusts (LITs)

The investment options are subject to ongoing reviewand due diligence. This is performed against a numberof investment and client related criteria as well as riskconsiderations. These are aimed at assessing the ongoingsuitability of the option for clients, and include but arenot limited to factors relating to the fund manager(investment process, resourcing and support,implementation, and performance), and others specificto the investment option such as relative risk, costs andtax, market risk, liquidity risk, operational risk and creditrisk. All investment options are subject to the samereview criteria, including investment options offered byrelated parties.

From time to time, we'll add or remove investmentoptions based upon the above investment, client andrisk considerations. We recommend you consult yourfinancial adviser before selecting the specific investmentoptions for your investment strategy.

22

Here is an overview of significant risks you may face.

LIQUIDITY RISK

Liquidity risk is the risk that your investment cannot bebought, sold, cashed, transferred or rolled over as quicklyas you might wish. Different investments have differenttransaction processing times and thus different levels ofliquidity risk.

Investment transactions, withdrawals, rollovers andtransfers from your investment account are normallyprocessed within 30 days of us receiving all the necessaryinformation. Some investments, referred to as ‘illiquidassets’, require a longer period to be redeemed. Thislonger redemption period is imposed by the underlyinginvestment manager because some or all of the assetswithin the investment are illiquid. Account fees willcontinue to be charged while invested in illiquidinvestment options. We have labelled these investmentsas illiquid investments in the Investment Optionsdocument, which also shows the maximum redemptionperiod for each option.

For more information, you should read the PDS for yourchosen managed investment funds.

INVESTMENT RISK

An investment in PortfolioCare eWRAP – Investment issubject to investment risk, including possible delays inrepayment and loss of income and capital invested. Thisrisk can include market risk, company risk, currency risk,interest rate risk and inflation risk.

We don’t guarantee either the performance of anyinvestment or asset acquired through PortfolioCareeWRAP – Investment, or the repayment of any capital.

OTHER RISKS OF INVESTING IN AN IDPS

We depend on the accuracy and efficiency of ouradministration and computer systems. There is a riskthat a failure in any of these systems could cause a delayin processing and reporting on your account.

There is also a risk that your rights may be affected bya change in the Deed Poll governing the PortfolioCareeWRAP – Investment IDPS. We will notify you of anysignificant changes.

MANAGING RISK

CHOOSING AN INVESTMENT STRATEGY

Your investment strategy will be highly dependent onyour attitude towards risk – the possibility that theinvestment will not return its original capital or expectedincome and that the level of return will be volatile duringa given time period.

DIVERSIFICATION

Diversification is a basic strategy used to reduce someof the risks associated with investing. By spreading yourinvestments across a number of assets, you are not relianton the performance of, and are not exposed to the risksof, a single investment. Investing in only one or a fewspecific assets or direct securities can increase your risk.

SEEK PROFESSIONAL ADVICE

It is very important that you understand and are awareof the risks and mitigating strategies, such asdiversification, that are available to you. For moreinformation on what risks apply to investing speak toyour financial adviser.

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THE RISKS OF INVESTING

Tax can have a significant impact on your investment accounts, so it’s important to understand the taximplications of your investment decisions. But remember, tax laws are complex and everyone’s situation isdifferent, so you should always consult a qualified tax adviser before you invest.

This section includes general information about the taxfeatures of your PortfolioCare eWRAP – Investmentaccount. For more information about your individualsituation, talk to your financial adviser or accountant.

KEEPING YOU INFORMED

To help you prepare your tax return, you or your financialadviser will receive an annual Tax Report and Tax ReportGuide around September each year, along with quarterlyor annual PAYG statements if you ask for them. You’llalso have access to quarterly and annual PAYGinformation through Investor Online.

WHAT INCOME IS TAXABLE?

Income from managed investments and listed securitiesheld through your PortfolioCare eWRAP – Investmentaccount is taxed in the same way as if you held them inyour own name – even for investments where we are thelegal owner.

Generally, any income in your account, includingimputation credits and foreign income tax offsets willbe part of your assessable income. You may also be ableto offset these credits against income tax payable for theyear. Rules applying to imputation credits receivedthrough trust investments are complex, so talk to yourtax adviser about them. If you don’t qualify for frankingcredits, they won’t be part of your assessable income.

CAPITAL GAINS TAX AND TAXMANAGEMENT

Any taxable capital gains from your investments willgenerally form part of your assessable income.

You can only offset capital losses against current yearcapital gains, or carry them forward to be offset againstany future capital gains. Where a capital gains discountapplies, capital losses must be offset against capitalgains before any discount is applied.

In the consolidated Tax Report we provide you each year,we use a ‘specific parcel selection’ methodology inmatching tax parcels to each sale during the year. Weselect parcels based on the type of investments you haveand the nominations set up for you on AdviserNET.

Specific tax parcel selection may impact the amount ofcapital gain or loss you incur when selling investments.This is explained in more detail below.

TAX PARCELLING FOR MANAGED FUNDS

Through AdviserNET, your financial adviser can selectwhich tax parcels to sell as part of any disposal of yourmanaged funds.

If you don’t select specific tax parcels, or if the wrongnumber of parcels is selected for a specific sale, we’lltreat your managed funds as having been sold in thisorder:

Investment typeOrder

Investments held for more than 12 months,starting with the oldest investment that waspurchased after 19 September 1985.

1

Investments held for less than 12 months,starting with the most recently purchasedassets.

2

Investments acquired before 19 September1985 that were transferred to your account.

3

24

TAX FEATURES

TAX PARCELLING FOR LISTEDSECURITIES

When you set up your share account, you can specify theorder in which tax parcels will be matched to share sales.Depending on your circumstances, you can choose oneof these options:

DescriptionOption

We’ll treat listed securities as having beensold in the order that minimises net capitalgain across your share portfolio at the timeof sale. This method will consider:

Minimisegain

whether a gain has been madewhen each parcel was acquiredwhether a gain can be discounted ora cost-base indexedif there are any capital losses that canbe offset (either carried forward orgenerated in that financial year).

There may be other factors (such as asubsequent sale or other losses) that wedon’t take into account which may resultin a different outcome.

This will be the default method which willapply if you do not make an alternativeselection.

We’ll treat listed securities as having beensold in the order that maximises the capital

Maximisegain

gain at the time of the sale. We’ll select theparcel which generates the highestpossible net capital gain first, then theparcel with the next highest net capitalgain, and so on.

We’ll treat listed securities as having beensold in the order in which they werebought. The parcel that’s been held thelongest will be selected first, then the nextlongest, and so on.

First infirstout(FIFO)

We’ll treat listed securities as having beensold in this order:

ModifiedFIFO

listed securities held for more than12 months, starting with theoldest listed securities acquired after19 September 1985listed securities held for less than 12months, starting with the mostrecently purchased assetslisted securities acquired before 19September 1985 that were transferredto your account.

TAX PARCELS AND YOUR TAX RETURN

If you intend to use your consolidated tax report tocalculate your gain or loss, you’ll need to let us knowyour parcelling preferences by mid-July each year. Thatway, we can include this information when we preparethe capital gain or loss summary report for you.

If you've used interim capital gains reporting todetermine your quarterly PAYG instalment income (forexample, for a self-managed superannuation fund), youshould not change your selection later.

For existing accounts, we don’t accept changes to thetax parcel selections during the tax-reporting period,from mid-July until around the end of November. Thismeans you’ll need to change the method by mid-July, orthe previous method will also apply to sales in the newfinancial year.

If you do not change your method by mid-July, the newmethod will also apply for the previous financial year.

Our Customer Relations Team can advise the exact Julycut-off date each year for changes to tax parcel selections.

Please speak to your financial adviser or taxationconsultant to find out which method is most suitable toyou.

TAX REPORTING

Each year, we’ll provide you a Tax Report. The Tax Reportincludes a Statement of Annual Taxation Summary andthe supporting schedules. The Statement of AnnualTaxation Summary makes it easier for you and your taxadviser to record the correct information on your taxreturn.

You can view your Tax Report on Investor Online byclicking on the link to Investor Reports.

TAX REPORT

When we prepare your quarterly and annual PAYGinformation and annual Tax Report, we make someassumptions. For example, we assume you’ve appliedfor capital gains tax rollover. This may mean the TaxReport or PAYG information doesn’t accurately reflectyour particular circumstances, so you may need torecalculate the amounts.

You can find more information about these assumptionsin the Tax Report Guide.

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Reporting on transferred assets

When you transfer your existing managed investmentsor listed securities to your PortfolioCare eWRAP –Investment account, you’ll need to provide all therelevant cost details. If these details are not correct, yourannual Tax Report of PAYG statements won’t be accurate.

Non-resident investors

The annual Tax Report is designed for use by Australianresident investors. When preparing an Australian incometax return, non-residents will need to adjust the detailsin the Tax Report appropriately.

When you apply for PortfolioCare eWRAP – Investment,you need to indicate your residency status for taxpurposes on the application. And if your residence statuschanges, you’ll need to tell us immediately and speakwith your taxation consultant.

If you become a non-resident and then become a residentagain, you may need to give us your updated residencydetails. You’ll also need to reconfirm your TFN detailswith us.

If one investor in a joint account is a non-resident, we’lltreat your account as a non-resident account.

TAX REPORT GUIDE

The Tax Report Guide is designed to help you and yourtax agent understand the Tax Report. It explains how tointerpret your Tax Report and how to prepare a taxreturn.

The Tax Report Guide also includes information onforeign income, dividends, imputation credits, AustralianTFN withholding tax, worked examples and much more.

You can view the Tax Report Guide on Investor Online byclicking on the link to Investor Reports.

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The total fees and costs you pay include the fees of PortfolioCare eWRAP – Investment as well as the underlying feesand costs of any investment option(s) you choose.

It is important that you understand the fees and costs of any investment options you choose and that those fees andcosts are in addition to the fees we charge.

For detailed information about the underlying fees and costs associated with any particular investment option, referto the underlying investment option’s PDS.

DID YOU KNOW?

Small differences in both investment performance and fees and costs can have a substantial impact on yourlong-term returns.

For example, total annual fees and costs of 2% of your account balance rather than 1% could reduce your finalreturn by up to 20% over a 30-year period (for example, reduce it from $100,000 to $80,000).

You should consider whether features such as superior investment performance or the provision of better servicesjustify higher fees and costs.

You may be able to negotiate to pay lower management costs where applicable. Ask the provider or your financialadviser.

TO FIND OUT MORE

If you would like to find out more, or see the impact of the fees based on your own circumstances, the AustralianSecurities and Investments Commission (ASIC) website (www.moneysmart.gov.au) has a managed funds feecalculator to help you check out different fee options.

This document shows fees and other costs that you may be charged. These fees and costs may be deducted from yourmoney, from the returns on your investment or from the assets of PortfolioCare eWRAP – Investment as a whole.

Taxes are set out in another part of this document.

You should read all of the information about fees and costs because it is important to understand their impact on yourinvestment.

Unless otherwise stated, all fees shown include GST and are net of any reduced input tax credit (RITC) where applicable.

Fees and costs for particular investment options are set out in the underlying investment option's PDS.

PortfolioCare eWrap - Investment

How and when paidAmountType of fee or cost

Fees when your money moves in or out of your account

Not applicableNilEstablishment fee

The fee to open your investment

Not applicableNilContribution feeThe fee on each amountcontributed to your investment

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FEES AND OTHER COSTS

PortfolioCare eWrap - Investment

How and when paidAmountType of fee or cost

Not applicableNilWithdrawal feeThe fee on each amountyou take out of yourinvestment

Not applicableNilExit feeThe fee to close yourinvestment

Management costs

The administrationfee2 is calculated on adaily basis on the

Fee – listedsecurities only(%pa)

Fee –managedinvestmentsonly (%pa)

Amountinvested

The fees and costs formanaging your investment1

combined value ofmanaged investments,

0.77260.7200First $100,000 term deposits and listedsecurities in your

0.54740.5100Next $150,000 account (excludingfunds in your CashAccount).0.24410.2275Next $500,000

0.11000.1025Next $2,250,000 The administration feeis deducted from theCash Account monthlyNilNilOver $3,000,000in arrears (at thebeginning of everymonth) and paid to us.

$529.25$492.75Minimum yearlyadministration fee3

applies to accountbalances (excludingcash account) of lessthan:

Where your account isopened during themonth, theadministration feecharged to your account

– $68,438 for managedfunds only

– $68,502 for listedsecurities only

will be pro-rated basedon the number of daysyour account was openin that month.

Service fees4

Not applicableNilSwitching fee5

The fee for changinginvestment options.

1 Underlying management costs may also apply. Refer to underlying fees and costs for investment options on page 30 for moreinformation.

2 Refer to administration fees on page 29 for more information.3 If you hold managed funds only and the balance (excluding Cash Account) is $68,438 or above, up to $100,000, a rate of 0.7200%

will apply to that balance. For instance, if your balance (excluding Cash Account) is $80,000, your administration fee will becalculated as $80,000 x 0.7200% or $576. Similarly, if you hold listed securities only and the balance (excluding Cash Account)is $68,502 or above, up to $100,000, a rate of 0.7726% will apply to that balance. For instance, if your balance (excluding CashAccount) is $80,000, your administration fee will be calculated as $80,000 x 0.7726% or $618.08.

4 Advice fees and other service fees may apply. See adviser remuneration and other service fees on page 29 to 30 for details.5 While there are no fees associated with switching an underlying buy/sell cost may apply. See underlying fees and costs for

investment options on page 30.

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ADDITIONAL EXPLANATION OF FEESAND COSTS

ADMINISTRATION FEE

The administration fee covers the costs of operating yourPortfolioCare eWRAP – Investment account, includingcustody, settlement and reporting services. We calculateyour administration fee based on the balance of yourmanaged funds and listed securities, but not money inyour Cash Account.

PortfolioCare eWRAP – Investment is not eligible for ourfamily group linking fee reduction.

ADVISER REMUNERATION

Your financial adviser may be paid a one-off or ongoingadviser fee, or both, for providing financial planningservices in relation to this product. In all circumstancesyou control the payments and can instruct us to changeor cease payments.

One-off adviser fees

Your financial adviser may be paid a one-off flat dollarfee, charged to your account. Unless you specify a fee, itwon’t be charged.

The one-off fee can be charged more than once duringthe life of your account, but is limited to once a month.It is deducted from your Cash Account monthly in arrears.

Ongoing adviser fees

Your financial adviser may be paid a regular, ongoingfee. This can be:

DescriptionOngoing feetype

Flat dollaramount

A fixed dollar amount per monthwhich can be increased annuallyin line with the Consumer PriceIndex (CPI). You can indicate the month andyear in which the increase willfirst occur in your application.(The monthly dollar amount willbe increased by the annual CPIpercentage released for theprevious quarter).

Flatpercentageup to 5.5% pa

Calculated based on the valueof listed securities, managedfunds and/or your Cash Account.A different percentage can applyto each category of investment.

Sliding scale Calculated based on the valueof listed securities and managedfunds using a tiered per annumpercentage scale.

Fees are paid monthly in arrears. If your account is openfor only part of the month, the fee is calculated based onthe number of days it was open.

DISCLOSURE OF FEES, COSTS AND BENEFITSBY YOUR FINANCIAL ADVISER

Your financial adviser must disclose any benefits theyreceive from your investment, including all fees and coststhat you have negotiated with them. Please see yourfinancial adviser’s Financial Services Guide and/ orStatement of Advice for further information on thesebenefits.

OTHER SERVICE FEES

CUSTODIAL LISTED SECURITY ACCOUNT FEEA custodial listed security account fee of $300 a yearapplies to Custodial listed security accounts only,regardless of whether you hold listed securities inthat account.

It is calculated daily and deducted from your CashAccount monthly in arrears at the beginning ofevery month.

Where your Custodial listed security account is set upduring the month, the fee will be charged on a pro ratabasis.

BROKERAGE FEESWhen you trade listed securities, the broker charges abrokerage fee. This is determined by the broker(excluding Australian Investment Exchange Ltd) and thefinancial adviser and is an additional cost to you. It mayinclude an amount paid to your financial adviser.

For Australian Investment Exchange Ltd share trades,a share brokerage fee of $25 is charged for trade valuesof up to and including $30,000. For trade values over andabove $30,000, the brokerage fees charged will be0.1025% of the trade value.

The brokerage fee is generally specified in the tradeconfirmation you receive from the broker. It does notinclude the listed security settlement fee, except fortrades placed through Australian Investment ExchangeLtd.

For listed security purchases, brokerage is added to thelisted security purchase price and the total deductedfrom your Cash Account.

For listed security sales, brokerage is deducted fromsales proceeds and the net amount credited to yourCash Account.

If you have an eWRAP Margin Lending facility, listedsecurity buys and sells, and related fees, are settledthrough your Margin Loan Account instead of yourCash Account.

29

SETTLEMENT FEESWhen you use a broker other than Australian InvestmentExchange Ltd, a settlement fee of $22 per trade applies. It is deducted from your Cash Account (or Margin LoanAccount if you have an eWRAP Margin Loan) at the timeof the trade and paid to Asgard's settlement serviceprovider, Australian Investment Exchange Ltd.

FAILED SETTLEMENT FEEThe failed settlement fee is determined by Asgard'ssettlement agent Australian Investment Exchange Ltdin conjunction with the ASX and varies according to thesituation. The fee is calculated at 0.10% of the value ofthe settlement holding shortfall. A fail fee is levied oneach business day a shortfall persists. The minimum feeis $100 per day.

The failed settlement fee will be deducted from yourCash Account.

If you have an eWRAP Margin Lending facility, listedsecurity buys and sells, and related fees, are settledthrough your Margin Loan Account instead of yourCash Account.

BROKER FAIL FEEIf your listed security trade fails your broker may chargea broker fail fee. The fee is determined by the broker andvaries according to the situation.

The broker fail fee will be deducted from your CashAccount.

MARGIN LENDING FEESA margin lender from whom you borrow to invest maycharge fees for that service. Refer to the relevant marginlending PDS for further details.

These fees only apply if you have selected marginlending.

UNDERLYING FEES AND COSTS OFINVESTMENT OPTIONS

The fees and costs of any investment options selectedby you and your financial adviser are in addition to thefees we charge for accessing these investment options.

Details of the various types of fees and costs charged bythe underlying investment managers are set out below.

You can find an up-to-date list of the underlyinginvestment option fees and costs reflecting theunderlying investment option's PDS disclosure inthe Investment Options document.

For more detailed information about fees and costs ofa particular investment option, refer to the underlyinginvestment option’s PDS. Visit investoronline.info orcall the Customer Relations team on 1800 004 594 oryour financial adviser to obtain up-to-date copies freeof charge.

MANAGEMENT COSTSManagement costs are the ongoing fees and expensesof investing in an investment option and includemanagement fees, expense recoveries, performancefees (if applicable) and indirect costs.

Managers of the investment options generally expressmanagement costs as a percentage per annum of the netasset value of the investment option.

Term deposits and most listed securities do not havemanagement costs, however they may apply forAustralian real estate investment trusts (AREITs),exchange traded funds (ETFs), listed investmentcompanies (LICs) and listed investment trusts (LITs).

TRANSACTIONAL AND OPERATIONAL COSTSIn addition to management costs, transactional andoperational costs will generally be incurred when dealingwith the assets of an investment option. They includebrokerage, clearing costs, stamp duty, the buy and sellspreads of any underlying funds and certain costsassociated with holding derivatives or direct investmentsin real property.

Transactional and operational costs will differ accordingto the types of assets held by the investment option andwhether they are traded in Australia or overseas.Transactional costs vary based on relative costs ofinvesting with a particular fund manager and/or aparticular type of investment.

Term deposits and most listed securities do not havetransactional and operational costs, however they mayapply for AREITs, ETFs, LICs and LITs.

BUY/SELL COSTSMost investment options, excluding listed securities andterm deposits, have buy/sell spreads. This is thedifference between the buy unit price and the sell unitprice and is the fund manager’s estimates of the costs ofbuying and selling assets of the investment option dueto investments and withdrawals from the fund.

When you invest in a managed fund we purchase theequivalent units for you at the buy price. Whendetermining your account value, we then value theseunits using the sell price, which is generally lower thanthe buy price. The buy/sell cost represents this reductionin value.

Buy/sell costs are additional costs to the investor andare reflected in the unit price and are not chargedseparately. They are not paid to us, they are used by thefund manager to meet transaction costs.

TAXATION

Unless otherwise stated, fees and other costs shown inthis section are inclusive of Goods and Services Tax(GST), less reduced input tax credits or other input taxcredits claimable.

For further information about the tax features of thisproduct refer to page 24 of this IDPS Guide.

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CHANGES TO FEES

Under the Custody Service Deed, we can change thePortfolioCare eWRAP – Investment fees and charges inthis Guide, including increasing fees or adding new fees.If we do this, we’ll give you at least 30 days writtennotice of the change.

We reserve the right to negotiate and agree on fees andother costs with investors who are wholesale clients (asdefined in the Corporations Act 2001).

Underlying management fees may be varied at any timeby an investment manager, without notice to you. Youcan find the current fees and costs for your investmentoptions in the investment option’s PDS.

i Download the latest version of your investment option’sPDS from Investor Online.

ADDITIONAL FEE AND COSTINFORMATION

FUND MANAGER PAYMENTS

Members of the AMP group may receive payments of upto 0.30% pa (plus GST) from the fund managers ofparticular investment options available withinPortfolioCare eWRAP – Investment.

The amount received (if any) may be based on the amountinvested with that manager, or on other factors. Thesepayments may change from time to time and are not anadditional charge to you.

PAYMENTS ASGARD RECEIVES

Share trade service and settlement paymentsWhen Australian Investment Exchange Ltd is used asthe broker, Asgard receives service fees from AustralianInvestment Exchange Ltd for the introduction of yourshare trading business and for performing client serviceactivities on your broking account. The service fee willrange between 40% and 50% of the brokerage chargedby Australian Investment Exchange Ltd, depending ontrade volumes, and does not apply to trades throughother brokers. This is not an additional cost to you.

Asgard also receives service fees for share settlementfrom the settlement agent, Australian InvestmentExchange Ltd. If you use a panel broker other thanAustralian Investment Exchange Ltd, this fee is between30% and 45% of the settlement fee charged. This is notan additional cost to you.

Cash Account service feeAsgard may receive a fee of up to 0.70%pa from St. Georgefor introducing your banking business. This fee iscalculated as a percentage of the daily balance of yourCash Account. It is not an additional cost to you.

Administrator and custodian paymentsAsgard receives a fee for the services it provides asadministrator and custodian of this product. Thesepayments are not an additional charge to you.

INTEREST ON OTHER ACCOUNTS

When we withdraw or deposit money to your CashAccount, it may pass through clearing accounts. Theseaccounts are in Asgard’s name. As such any interestearned while the money passes through is kept byAsgard.

You don’t pay any fees in relation to these accounts –they are covered by the interest or from Asgard’s fees.

Here’s a summary of the clearing accounts we use, andwhen we use them:

Used whenType ofaccount

Investmentclearingaccounts

we withdraw money from yourCash Account to buy managedinvestments for you, before it’spaid to the relevant investmentmanagerwe sell your managedinvestments, before we creditthe proceeds to your CashAccountwe receive distributions, beforewe credit them to your CashAccount.

We receive proceeds from the sale ofyour managed investments and

Marginlending

distributions, before they are paid toclearingaccount St. George to reduce or repay your

margin loan (eWRAP Margin Lendingaccounts only).

Custodialshare clearingaccount

we receive payments forcorporate actions, beforebeing paid to the relevant shareregistry (Custodial accountsonly)dividend payments, beforethey are credited to yourCash Account (Custodialaccounts only).

You have an eCASH Account, forcheque and direct debit deposits,before they are deposited to yourCash Account.

Chequeclearingaccount

See the Cash Account PDS for moreinformation.

We withdraw fees from your CashAccount to pay your financial adviser.

Clearingaccount

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EXAMPLE OF ANNUAL FEES ANDCOSTS FOR A BALANCEDINVESTMENT OPTION OR OTHERINVESTMENT OPTION

This table gives an example of how the fees and costsfor a balanced investment option or other investmentoption can affect your investment over a one-year period.You should use this table to compare this product withother Investor Directed Portfolio Services.

Balance of $50,000 witha contribution of $5,000during the year

Example -Experts’ ChoiceBalancedinvestment option

For every additional$5,000 you put in, youwill be charged $0.

NilContribution fees

And, for every $50,000you have in the Experts’Choice Balanced

$492.75($1.35perday)

Plus Management

costs1

investment option, youwill be charged $492.75each year.

If you had aninvestment of $50,000at the beginning of the

Equals Cost ofExperts’ ChoiceBalancedinvestment option year and you put in an

additional $5,000during that year, youwould be charged feesof $492.75.2 What itcosts you will dependon the investmentoptions you choose andthe fees you negotiate.

1 Management costs comprise the minimum administrationfee of $492.75 per year. As your account balance increases,the total administration fee you pay as a percentage ofyour account balance will decrease due to the tieredadministration fee structure.

2 Additional fees and costs may apply, including ongoingand one-off adviser fees as agreed with your financialadviser, and underlying fees and costs for investmentoptions - refer to Example 1 under the additional exampleof total fees and costs.

ADDITIONAL EXAMPLES OF TOTALANNUAL FEES AND COSTS

The following examples illustrate how the cumulativeeffect of the fees and costs of PortfolioCare eWRAP -Investment, as well as the underlying fees and costs ofcertain types of investment options, can affect yourinvestment over a one-year period, and how they canvary depending on the investment options you select.

The actual fees and costs that you will be charged willdepend on your total account value, the investmentoptions you choose and the transactions you carry out.

EXAMPLE 1 – MANAGED FUND

Balance of $50,000 with acontribution of $5,000during the year

Example – Experts’ ChoiceBalanced investmentoption

For every $50,000 youhave in PortfolioCare

$492.75($1.35

Costof PortfolioCare

eWRAP - Investment andperday)

eWRAP -

Investment1 for every $5,000 you putin, you will be charged$492.75 each year.

And, other costs of $515each year will bededucted from yourinvestment.

1.03%pa

Plus Other costsfor theinvestment

option2

If you had an investmentof $50,000 at thebeginning of the year and

Equals Total

fees and costs3

you put in an additional$5,000 during that year,you would be chargedfees of $1,007.75 forholding the Experts'Choice Balancedinvestment option.

1 This amount comprises the minimum administration feeof $492.75 per year. As your account balance increases,the total administration fee you pay as a percentage ofyour account balance will decrease due to the tieredadministration fee structure.

2 This amount comprises estimates of underlyingmanagement costs for the Experts' Choice Balancedinvestment option based on the last financial year. It doesnot include underlying management costs on thecontribution of $5,000 during the year which would equalan additional $51.50 if invested at the beginning of theyear.

3 Additional fees and costs may apply, including ongoingand one-off adviser fees as agreed with your financialadviser, and underlying transactional and operationalcosts. And, a buy/sell cost of 0.40% applies whenever youinvest in the Experts' Choice Balanced investment option(this will equal $20.00 for every $5,000 you invest).

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EXAMPLE 2 - TERM DEPOSIT

Balance of $50,000 with acontribution of $5,000during the year

Example – St George TermDeposit

For every $50,000 youhave in PortfolioCare

$492.75($1.35

Costof PortfolioCare

eWRAP - Investment andperday)

eWRAP -

Investment1 for every $5,000 you putin, you will be charged$492.75 each year.

And, other costs of $0each year will bededucted from yourinvestment.

NilPlus Other costsfor theinvestment

option2

If you had an investmentof $50,000 at thebeginning of the year and

Equals Total

fees and costs3

you put in an additional$5,000 during that year,you would be chargedfees of $492.75 for holdinga St George Term Deposit.

1 This amount comprises the minimum administration feeof $492.75 per year. As your account balance increases,the total administration fee you pay as a percentage ofyour account balance will decrease due to the tieredadministration fee structure.

2 There are no underlying fees and costs for Term Deposits.3 Additional fees and costs may apply, including ongoing

and one-off adviser fees as agreed with your financialadviser. Buy/sell costs do not apply to Term Deposits.

EXAMPLE 3 – LISTED SECURITIES

Balance of $50,000 with acontribution of $5,000during the year

Example – Listed shares inthe S&P/ASX 300 index

For every $50,000 youhave in PortfolioCare

$529.25($1.45

Costof PortfolioCare

eWRAP - Investment andperday)

eWRAP -

Investment1 for every $5,000 you putin, you will be charged$529.25 each year.

And, other costs of $0each year will bededucted from yourinvestment.

NilPlus Other costsfor theinvestment

options2

If you had an investmentof $50,000 at thebeginning of the year and

Equals Total

fees and costs3

you put in an additional$5,000 during that year,you would be chargedfees of $529.25 for holdinglisted shares in theS&P/ASX 300 index.

1 This amount comprises the minimum administration feeof $529.25 per year. As your account balance increases,the total administration fee you pay as a percentage ofyour account balance will decrease due to the tieredadministration fee structure.

2 There are no underlying fees and costs for listed shares,however underlying management, transactional andoperational costs may apply for AREITs, ETFs, LICs andLITs.

3 Additional fees and costs may apply, including ongoingand one-off adviser fees as agreed with your financialadviser. And, a brokerage fee will apply whenever youtrade listed securities.

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With continuous reporting on all your investments, available online 24 hours a day, and detailed reporting,PortfolioCare eWRAP – Investment makes it easy to keep track of your investments.

PortfolioCare eWRAP – Investment consolidates all thetransaction reporting from various investment managersand listed entities, providing you and your financialadviser with continuous, online access to accountinformation. You can view your personal account details24 hours a day, seven days a week through InvestorOnline. You can log on once you’ve received your accountnumber and Personal Identification Number (PIN).

After the end of each financial year, you’ll receive acomprehensive Investor Report giving you a clearsnapshot of all your investments in oneeasy-to-understand document. Here’s how we keep youup to date:

Access information on your accountanywhere, anytime, atinvestoronline.info.We’ll send you your log-on detailswhen we open your account. Usethem to log on and view your account

InvestorOnline

details, access documents, readinvestor communications, downloadforms and PDSs and manage youraccount details.

Your annual Investor Report, as at 30June, providing a clear picture of all

InvestorReport

your investments, including youropening and closing balance,transaction history, net earnings andinvestment performance.

Each year, we’ll provide a Tax Reportand you can access the Tax Report

Annual TaxReport and

Guide on Investor Online to help youTax ReportGuide complete your income tax return. We

can also provide you with access tomonthly tax invoices, and quarterlyand annual PAYG statements onrequest.

You can request a free quarterly orannual PAYG statement, or get onefrom Investor Online.

PAYGsummary

You’ll receive six-monthly statementsfor your Cash Account. See the CashAccount PDS for more information.

Cash AccountStatements

You will receive an annual auditreport which will contain informationon the management and financialposition of PortfolioCare eWRAPInvestment.

Annual AuditReport

INVESTOR ONLINE

Investor Online is our online investor service, providingsecure access to a range of information about youraccount, 24 hours a day, seven days a week.

USING INVESTOR ONLINE

Manage youraccount

View account informationanytime, anywhere

Update accountdetails inmoments,including:

View detailed account andinvestment information,including:

your account balance andtransaction history at anypoint in time

changingyouraddress,a list and value of

investments held at anypoint in time

contact andemail detailschangingyour PIN

account activity andperiodic reports

adding yourTFN

tax and distributioninformation

downloadingforms

PDSs for your underlyinginvestmentsnotifications of materialchanges and significantevents affecting youraccountnotices of any changes tofees, including theintroduction of new fees orincreases to current fees orcosts.

ADVISERNET REPORTS FROM YOURADVISER

Through AdviserNET, our comprehensive online servicefor financial advisers, your adviser can give you extensiveinformation about your account, including unrealisedcapital gains estimates on your assets.

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KEEPING YOU UP-TO-DATE

ELECTRONIC NOTIFICATIONS, ESTATEMENTS AND ONLINE COMMUNICATIONS

ESTATEMENTS AND ONLINE COMMUNICATION

You can view your correspondence, including reports, statements, account actions and most letters, in the one securelocation on Investor Online.

You can make the choice to receive correspondence online when completing your application, by notifying yourfinancial adviser, registering on Investor Online or calling us. As important information about your PortfolioCareeWRAP – Investment Account may be sent to the email address you nominate in your application, it’s important thatyou nominate a current and active email address and notify us immediately if the email address provided changes.

ELECTRONIC NOTIFICATIONS AND UPDATED INFORMATION

We may provide you with all information required or permitted to be given to you under the relevant law, includingtransactional and periodical statements, ongoing disclosure and product disclosure statements and supplementaryproduct disclosure statements (or the equivalent information) for underlying managed investments (Information):

where it is or may become permissible under relevant law, via your financial adviser in writing or notice byemail or other electronic communication (including by making it available online at Investor Online)directly:

by email (including emails containing a hypertext link)by other electronic communication (including documents containing a hypertext link or by making itavailable online on Investor Online).

if you’re:a new investor, by making an application to open a PortfolioCare eWRAP – Investment Account, oran existing investor, by giving an investment direction or switching request, using the regular buy, or byyou (or someone on your behalf) making further deposits on or after the date of this guide,

WHEN WE SEND YOU DOCUMENTS

We may give you documents and other communications by any of the methods specified below, including by sendingthem to any address for you, your financial adviser or your representative provided by you or that we reasonablybelieve is correct. In this case, those documents and other communications are taken to be given if:

online, when availableposted (including a letter containing a reference to a website where the relevant documents or othercommunications can be found), when they would be delivered in the ordinary course of post (which we deemto be next business day after posting)sent by fax, on production of a transmission reportsent by email (including an email containing a hypertext link to one or more documents), one business day afterthe email is sentgiven personally, when received.

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ESTATEMENTS AND ONLINE COMMUNICATIONS

Where you elect to receive communications from us online via Investor Online:

you will receive most communications electronically through Investor Onlineregistration, access to, and delivery of eStatements and online communications via Investor Online is freeeither party of a joint account may register for eStatements and online communications via Investor Onlineyou need to register or be registered and remain registered as a user of Investor Onlinecommunications given to you online by making it available to you to access via Investor Online will be takento be delivered to you on the date that your nominated email address receives an email from us that thecommunication is availablewe will send an eStatement notification email to your nominated email address when a communication isavailable for you to access via Investor Onlineyou (or your adviser, on your behalf) are responsible for notifying us of any change to your nominated emailaddressthe nominated email address you have provided is your ownto ensure we can deliver your eStatements, any change to your email address must be submitted before theeffective end date of the upcoming report (eg 30 June)we’ll automatically cancel your request for eStatements and online communications and switch you back topaper correspondence sent via mail if we’re unable to successfully deliver emails to your nominated emailaddress because it is not validto resume eStatements after being switched back to paper, you will need to opt-in to online communicationsagain and provide us with a valid email addressyou will be able to access such communications at any time while your account is open and you have access toInvestor Onlinekeep your nominated email address current and active to continue to receive emails from us and to ensure yourmailbox can receive email notifications from us (eg there must be sufficient storage space available in yourinbox)ensure your mailbox junk mail and spam filters allow emails to be received from us tell us as soon as possible if you are unable to access your email, Investor Online or your eStatements for anyreasonregularly check for delivery of your eStatements regardless of whether or not you have received an emailnotificationtake reasonable and appropriate security measures in relation to your computer and email accessyou can download a copy of any such communication free of chargewe will send you a free paper copy of any such communication, at your request we may give you any communication in any other method permitted by lawyou may cancel your request to receive online communications at any time. However, it may take up to twodays for us to process your cancellation request and recommence sending you paper communications via mailwe may at any time vary, suspend or cancel your access to eStatements and online communications via InvestorOnline. If we do this, we will provide notice to your nominated email address as soon as is reasonably practicableand will resume sending you paper communications via mailwe will notify you of any change to these terms and conditions either by email to your nominated email address,via Investor Online, or by mailwe are not responsible for any losses whatsoever (including consequential loss) arising from unauthorised accessto your email account, your inability to access your email account or because we have had to cancel your accessto eStatements and online communications and resume sending you paper communications via mailwe are not responsible for any costs associated with updating, modifying or terminating your software orhardware to enable you to access eStatements or Investor Online.

CONTACTING US

You can also call our Customer Relations team on 1800 004 594, or send an email to portfoliocare.ewrap@asgard.com.au.

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Privacy, acknowledgements, terms and conditions, and other important things you need to know.

VERIFYING YOUR IDENTITY

We are required to comply with the Anti-MoneyLaundering and Counter-Terrorism Financing (AML/CTF)Act.

This means that, before we can accept you as an investor,we need to verify your identity. We may also need youto verify your identity as you undertake furthertransactions in relation to your investment.

We will need to identify:

you as the investor(s) prior to accepting yourapplication for PortfolioCare eWRAP – Investment.We cannot process transactions on your behalf untilall relevant information has been received and youridentity has been satisfactorily verified.your estate. In the event of your death whileholding an account, we will need to identify andverify your legal personal representative prior totransferring the ownership or transacting on youraccount.anyone acting on your behalf. If you nominate arepresentative to act on your behalf, we will needto identify and verify the nominated representativeprior to authorising them as an added signatory toyour account.

In some circumstances, in accordance with the AML/CTFAct, we may need to re-verify your identity or requireadditional information from you. By applying to investin PortfolioCare eWRAP – Investment, you acknowledgethat we may delay or refuse any request or transactionat our discretion if we think it may breach ourobligations, or cause us to commit or participate in anoffence under the AML/CTF Act. If we do so, we willincur no liability to you.

All applicants are required to certify their foreign taxresidency status.

ROLE OF NMMT

NMMT is the operator of PortfolioCare eWRAP -Investment. NMMT must perform its obligations underthe Deed Poll honestly and with reasonable care anddiligence. The Deed Poll also contains a generalobligation for NMMT to act in accordance withinvestment instructions from you. However, there are anumber of circumstances where an instruction is deemednot to have been given, including:

where the instruction is unacceptable orinappropriate with reference to the Deed Poll, thisIDPS Guide, the law or market practice

if the instruction is incomplete or may not beauthentic, or if there is insufficient cash to meet the request.

NMMT has a voting policy in place regarding investmentsaccessible through PortfolioCare eWRAP – Investment.A copy of this policy is available free of charge uponrequest or at any timefrom amp.com.au/corporatepolicies.

NMMT has entered into contracts with the underlyinginvestment managers and as a result may receivepayment from the investment managers whose managedinvestment funds are available for investmentthrough PortfolioCare eWRAP - Investment.

YOUR RIGHTS

Your rights as an investor through PortfolioCare eWrap- Investment are governed by this guide, the Deed Polland the Corporations Act. The rights you have as aninvestor include the right to:

withdraw your investmentterminate your investmentreceive income entitlementsreceive investor reports, andinspect the Deed Poll.

There are differences between investing directly andinvesting through a portfolio administration service likePortfolioCare eWrap - Investment.

As an investor through PortfolioCare eWrap - Investment:

you will have access to managed investment fundsthat are normally only available to investors withlarge amounts to invest. you are not entitled to any cooling-off rights. Thisis particularly important when consideringinvesting in managed investments with limitedliquidity as longer withdrawal periods andtransaction fees will apply. investments (other than shares held in a sponsoredshare account) will be held in custody for you, andwe will provide consolidated reporting and collectincome on your behalf. Although you retainbeneficial ownership, you won’t be able to directlyexercise any investor rights usually available tothe legal owner, including the right to vote oncompany and scheme resolutions. NMMT generallyvotes where a resolution is deemed to have thepotential to materially effect the nature of theoutcome of the investment.you may not have a right to withdraw and receivea refund from a managed investment fund if theproduct disclosure statement or other disclosure

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OTHER THINGS YOU NEED TO KNOW

document for the managed investment fundbecomes defective before issue. This means thatthe issuer of the managed investment fund maynot be required to return your investment orprovide other options such as notifying you of anoption to withdraw your investment under theCorporations Act. Where practicable, we willcommunicate to your financial adviser where thereis an option to withdraw and provide them withany accompanying disclosure (includingsupplementary or replacement disclosure) as soonas possible (but no later than 5 days from receiptof notification to us). We will also generally act onany instructions received as to how to exercise thewithdrawal option.

If you were a direct investor:

you will receive reports, accounts and may be ableto participate in distribution reinvestment plansand have the right to vote in company and schemeresolutions. You may also be entitled to a 14 day cooling-offperiod with respect to certain financial productssuch as managed investments. If you exercise yourright within the cooling-off period, you can haveyour application money returned (subject to someadjustments such as in respect of fees and marketmovements). Withdrawal rights will usually be available andmay be exercised by you when a product disclosurestatement/disclosure document is found to bedefective or a disclosure condition is not met beforethe issue or sale of the related investment that youapplied for directly. You will be notified directlyby the product issuer of any option to withdrawand provided with any accompanying disclosure(including supplementary and replacementdisclosure).

YOUR PRIVACY

We may collect personal information directly from youor from your financial adviser.

The main purpose in collecting personal informationfrom you is so that we can establish and manage youraccount. If you do not provide the required information,we may not be able to process your application or provideyou with the products and services you have applied for.

We may collect personal information if it is required orauthorised by law including the Corporations Act 2001and the Anti-Money Laundering and Counter-TerrorismFinancing (AML/CTF) Act 2006.

We may use your information for related purposes – forexample, providing you with ongoing information aboutfinancial services that may be useful for your financialneeds through direct marketing. These services mayinclude investment, retirement, financial planning,banking, credit, life and general insurance products andenhanced customer services that may be made availableby us, other members of the AMP group or by yourfinancial adviser. Please call the Customer RelationsTeam on 1800 004 594 if you do not want your personalinformation used for direct marketing purposes.

We may need to disclose your personal information toother parties, such as:

other members of the AMP groupyour financial adviseryour parent or guardian, if you are under age 18external service suppliers who may be located inAustralia or overseas, who supply administrative,financial or other services to assist the AMP groupin providing you with AMP financial services. Alist of countries where these providers are locatedcan be accessed via our Privacy Policyanyone you have authorised or if required by law.

Where you provide any information about one or moreother persons, you agree to obtain any such person’sconsent to the disclosure and to inform them of ouridentity and contact details as well as the informationset out in the Your privacy section, including:

the fact that we will collect, or have collected, theirinformation and the circumstances of that collectionwhy their information is collected by us and howit will be used and to whom it may be disclosed byus, andthat our privacy policy contains information about:

how the person may access their personalinformation and seek correction of suchinformationhow the person may make privacy complaintsabout us and how we will deal with such acomplaint.

Under the current AMP Privacy Policy you may accesspersonal information about you held by the AMP group.The AMP Privacy Policy sets out the AMP group’s policieson management of personal information, includinginformation about how you can access your personalinformation, seek to have any corrections made oninaccurate, incomplete or out-of-date information, howyou can make a complaint about privacy and informationabout how AMP deals with such complaints. The AMPPrivacy Policy can be obtained online at amp.com.au orby calling the Customer Relations Team on 1800 004 594.

ANSWERING YOUR PRIVACY QUESTIONS

If you have any complaints or questions about theprivacy of your personal information, please contact ourPrivacy Officer by writing to:

AMP Privacy OfficerCustomer ServiceAMPPO Box 300PARRAMATTA NSW 2124

If we can’t resolve your complaint to your satisfactionyou can write to the Privacy Commissioner at:

Office of the Privacy CommissionerGPO Box 5218SYDNEY NSW 2001

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MAKING AN ENQUIRY OR COMPLAINT

If you need any additional information about theoperation or management of your account, or if you havea concern or complaint, then please contact:

your financial adviser

call the Customer Relations team on 1800 004 594

email us at portfoliocare.ewrap@asgard.com.au, or

write to us at:

PortfolioCareThe Complaints OfficerPO Box 7229Perth Cloisters Square WA 6000

Our complaints officers are available to answer yourenquiries and respond to your complaints. We will tryto resolve your enquiry or complaint as quickly aspossible. To help us do this, please give us as muchinformation as possible about your complaint, includingyour name and account number.

If you have a concern or complaint about your adviser orthe financial product advice you received, pleaseapproach the Australian financial services licensee forwhom your adviser was acting.

If you have a concern or complaint regarding aninvestment acquired through this service, please contactus using the contact details above. We can direct yourcomplaint or facilitate a resolution with the relevantinvestment manager.

We have established procedures to deal with anycomplaints. If you make a complaint, we will:

acknowledge its receipt and ensure an appropriateperson properly considers the complaint, and

respond to you within 45 days.

If your complaint cannot be resolved at first contact, thenwe will keep you advised at regular intervals of thestatus of your complaint.

If we cannot resolve your complaint to your satisfactionor you have not had a response from us within 45 days,then you may have the right to lodge a complaint withthe Australian Financial Complaints Authority (AFCA).

AFCA will provide fair and independent financial servicescomplaint resolution that is free to consumers and willaccept customer complaints.

The contact details for AFCA are as follows:

Australian Financial Complaints AuthorityGPO Box 3MELBOURNE VIC 3001

Phone: 1800 931 678Website: www.afca.org.auEmail: info@afca.org.au

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CLOSING YOUR ACCOUNT

If you decide to close your PortfolioCare eWRAP –Investment account, you need to contact your financialadviser to arrange to redeem, sell or transfer all yourmanaged funds and listed securities. Before we closeyour account, we’ll deduct any outstanding fees andother costs from your Cash Account.

You can choose to keep your Cash Account open, or closeit when you close your account.

If you close your Cash Account, we’ll credit a finalinterest payment then transfer your final balance to theaccount you nominate. We’ll then send a final statementfor your Cash Account, showing the transfer of funds andresulting nil balance.

If we receive extra funds after you’ve closed youraccount, such as dividends or income distributions, we’llpay them to your:

Cash Account, if you have kept it open, ornominated account, if your Cash Account wasclosed.

ACCOUNT INSTRUCTIONS UPONDEATH

In the event of your death, assets will remain investedas per your investment instructions, until such time asalternative instructions are received from your legalpersonal representative.

Any existing investment instructions, regulartransactions, client advice fees and financial adviseraccess may also be cancelled upon receipt of notificationof your death.

ABOUT THE CUSTODY SERVICE DEED

We are the operator and provider of PortfolioCare eWRAP- Investment. The operation of your PortfolioCare eWRAP- Investment account is governed by the Custody ServiceDeed dated 25 August 2003 (as amended from time totime) and by the terms and conditions contained in thisguide.

The Custody Service Deed provides details about:

how PortfolioCare eWRAP – Investment accountsare opened, closed, suspended or terminated by usour right to fees and other costswhen we will and won’t act on your instructionsthe broad disclaimer of liability by us in respect ofthe use of AdviserNET by your financial adviser togive instructionsour limits of liability – in particular, we’re not liableto you for any losses or liabilities incurred by youin relation to PortfolioCare eWRAP – Investment,this guide or the Deed, except to the extent thatthose losses or liabilities arise from our, or ouragent’s, lack of good faith, dishonesty or failure toact with reasonable care and diligence in providingPortfolioCare eWRAP – Investmentour right of indemnity from your PortfolioCareeWRAP – Investment account where we haveproperly performed or exercised our powers anddutieshow we communicate with each otherboth your and our rights and obligations in relationto your PortfolioCare eWRAP – Investment account.

A copy of the Custody Service Deed is available free ofcharge from the Customer Relations team. We can amendthe Deed or the terms and conditions contained in thisGuide at any time and we will notify you of any materialchanges we’ve made. If we ever make any changes whichare materially adverse to you, we’ll give you reasonablenotice beforehand.

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INVESTOR ACKNOWLEDGEMENTS AND AUTHORITIES

By asking your financial adviser to submit your application electronically or by completing and signing the application,you:

acknowledge you are bound by the Custody Service Deed, other PortfolioCare eWRAP – Investment terms andconditions in this guide, the CHESS sponsorship terms and conditions set out within the 'Australian InvestmentExchange Ltd Terms And Conditions' section of this Guide (if you choose a Sponsored listed security account)and the Cash Account terms and conditions in the Cash Account PDS (as each of them may be amended fromtime to time)

acknowledge you have read and understood the current PortfolioCare eWRAP – Investment Guide and the CashAccount PDS

acknowledge that if an unsigned application is submitted to us electronically by your financial adviser usingAdviserNET, then you warrant to us that you authorised your financial adviser to use AdviserNET to submityour application and you are taken to have agreed to be bound by the Custody Service Deed dated 25 August2003, the other terms and conditions applying to your account set out in this Guide, the CHESS sponsorshipterms and conditions set out within the 'Australian Investment Exchange Ltd Terms And Conditions' section ofthis Guide (if you choose a Sponsored listed security account), and the Cash Account terms and conditions inthe Cash Account PDS (as each of them may be amended from time to time) when a deposit is made to yourCash Account, or when you accept or confirm the terms and conditions using Investor Online, whichever is theearlier

acknowledge that if you’re acting as a trustee, you’ll be bound by the terms and conditions as a trustee or anagent, and personally. If you’re a corporation, the directors are also bound by these terms and conditions

acknowledge we are not obliged to accept any application or provide reasons for our refusal to accept anapplication

acknowledge you must instruct your financial adviser to notify us of any change in the details provided withyour application, within two business days of the change

authorise the provision of information relating to your PortfolioCare eWRAP – Investment account to yourfinancial adviser

authorise the use of the TFN and/or ABN information in regard to your PortfolioCare eWRAP – Investment accountand your Cash Account

acknowledge that, unless otherwise disclosed in the offer document for the relevant financial product, themanaged funds and listed securities you select and the PortfolioCare eWRAP – Investment account are notdeposits with, investments in, or other liabilities of NMMT nor any company within the AMP group, Westpacor any other company within the Westpac Group. They are subject to investment risk, including possible delaysin repayment and loss of income and principal invested. Neither Hillross Financial, any other company withinthe AMP group, Westpac nor any other company within the Westpac Group stands behind or otherwise guaranteesthe capital value or investment performance of the specific investments you select or the PortfolioCare eWRAP– Investment account generally.

acknowledge the investment managers of the managed funds offered through PortfolioCare eWRAP – Investmentdid not authorise or cause the issue of this Guide and therefore they are not responsible for the extent of thedisclosure herein.

acknowledge the provision of managed funds through PortfolioCare eWRAP – Investment should not be takenas the giving of investment advice by NMMT nor any company within the AMP group nor Asgard or any othercompany in the Westpac group as we’re not aware of your investment objectives, financial position and particularneeds.

acknowledge that, although Asgard holds legal title (as custodian) to all managed funds and listed securitiesheld under a custodial arrangement within PortfolioCare eWRAP – Investment, you’re beneficially entitled tothese investments held on your behalf.

acknowledge that we retain the right to establish and change any procedures we consider necessary or desirableto best manage PortfolioCare eWRAP – Investment.

acknowledge, in relation to managed funds chosen as part of your PortfolioCare eWRAP – Investment accountthat you’ve received a PDS (except where not required) which is current and is the latest available (as confirmedby your financial adviser) for each managed funds selected by you for your account.

41

warrant that your use of the services we provide will not breach any law of Australia or any other country.

agree that where we consider it necessary for us to meet our regulatory and compliance obligations:

you must provide us with any information we reasonably request

we will disclose information we hold to regulatory and law enforcement agencies, other financialinstitutions, third parties and members of the Westpac Group

we may delay, block or refuse to provide any of our services.

We will not be liable to you or any other person for any loss or damage of any kind that may be suffered as a resultof us exercising any of these rights.

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ONLINE TRANSACTIONS DISCLAIMER

You have instructed your financial adviser to lodge investment and other instructions with the Service Provider onyour behalf electronically via AdviserNET (an online e-commerce facility), using the AdviserNET Online TransactionsFacility (Online Transactions). By instructing your financial adviser to do so, you agree to the following terms andconditions:

1. Despite anything else in this section, your adviser may have remedies under either the Australian Securities and InvestmentsCommission Act 2001 or the Australian Consumer Law if the services provided to you in connection with the Online Transactionsare not of the appropriate standard.

2. Except to the extent required by law or as set out in paragraph (1) above, the Service Provider makes no representations orwarranties express or implied that Online Transactions is fault free or as to the continuity, functionality, reliability or efficiencyof Online Transactions or the suitability of Online Transactions to you. You agree to your financial adviser lodging instructionsin this manner at your own risk and solely in reliance on your own judgment and not upon any warranty or representationmade by the Service Provider.

3. Except to the extent required by law or as set out in paragraph (4) below, the Service Provider will not be liable to you incontract, tort or otherwise (whether negligent or not) and you will not have any cause of action against or right to claim orrecover from the Service Provider for or concerning any loss or damage of any kind at all (including consequential loss ordamage and including but not limited to loss of profits and business interruption) caused directly or arising indirectly out of:

a. your financial adviser’s use of Online Transactions or any part of it,

b. any inaccuracy, defect, unintended inclusion, malfunction, default, error, omission, loss, delay or breakdown in OnlineTransactions,

c. any suspension of Online Transactions or your financial adviser’s access to Online Transactions,

d. any delay in the lodgement of, or execution of instructions submitted electronically by your financial adviser due to systemsfaults, communication failures or any other circumstance outside the Service Provider’s reasonable control relating to theuse of or ability to operate Online Transactions,

e. any delay in the execution of instructions arising from the Service Provider following its standard procedures in the usualcourse of business including, without limitation, ensuring the instructions do not contravene any investment or otherrequirements,

f. any breach of the AdviserNET Online Transactions Agreement by your financial adviser or any error or omission made byyour financial adviser with respect to the use of Online Transactions, including, but not limited to, the completion ofinstructions and their submission and the order in which your financial adviser submits them,

g. the order in which the Service Provider processes instructions submitted by your financial adviser,

h. the processing of an instruction submitted by your financial adviser electronically using AdviserNET which contradictsan instruction lodged in paper format with the Service Provider,

i. any failure by your adviser or you to provide, update or correct any information about you displayed on AdviserNET, andas a result, any delay or error by us in processing, updating or correcting any information about you that is provided to us,

j. your financial adviser’s failure to comply with reasonable instructions, documented practices relating to the electronicsubmission of instructions or training material provided by the Service Provider from time to time,

k. the execution of transactions by or involving third parties,

l. Online Transactions not functioning in the manner contemplated by your financial adviser where the instruction is complexor your account is complex,

m.the Service Provider rejecting or returning an instruction submitted via Online Transactions and may at any time requireyour financial adviser to lodge the instructions in paper format,

n. any breach by your financial adviser of the Corporations Act 2001, or

o. any other act, matter, thing or condition beyond the reasonable control of the Service Provider relating to the use of orability to operate Online Transactions, except where caused by the Service Provider’s gross negligence, fraud or wilfulmisconduct.

4. Where liability may not be excluded at law (for example, as mentioned under paragraph (1) above, the Service Provider’s liabilityis limited, in its discretion:

a. in the case of the supply of services - to the re-supply of those services or to payment of the cost of re-supplying thoseservices.

5. Where a managed investment is issued or managed by a company in the AMP Group, the same investment selection criteriaapplicable to managed investments issued or managed by unrelated parties applies. We also have policies that govern how wemanage actual and perceived conflicts of interest that may arise and these policies apply to the managed investment selectionprocess.

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PURPOSE OF THE FSG

Date prepared: 14 June 2019

This document is designed to help you decide whetherto use any of the services offered by NMMT Limited (ABN42 058 835 573) referred to throughout this FinancialServices Guide as ‘NMMT’, ‘us’, ‘our’ or ‘we’.

Australian Financial Services Licence No. 234653Postal address: PO Box 14330MELBOURNE CITY MC VIC 8001Telephone: 137 292Email: askamp@amp.com.auWebsite: amp.com.au/fsg

Financial Services Guides (FSG) are designed to discloserelevant information to assist you in deciding whetherto use any of the services offered in the guide. This FSGcontains information about:

– the financial services NMMT will provide you

– how NMMT and other related parties are paid forfinancial services provided to you

– any associations or relationships that could createpotential conflict of interest

– details of who to contact should you have a complaint.

For a full copy of our Financial Services Guide pleasevisit amp.com.au/portfoliocare.

We are covered by professional indemnity insurancesatisfying the requirements under s912B of theCorporations Act 2001 for compensation arrangements.

The insurance is subject to terms and exclusions. Theinsurance covers claims arising from the actions ofemployees or representatives of us, even wheresubsequent to these actions they have ceased to beemployed by or act for us.

You do not have a direct right to claim under thisinsurance, which is taken out to ensure sufficientresources will be available to meet claims against us.

OTHER DOCUMENTS YOU MIGHTRECEIVE

Before you are issued with one of our products you willreceive an Investor Directed Portfolio Service (IDPS)Guide, Terms & Conditions or a similar type of documentin most cases (disclosure document). These documentscontain information about the particular product to helpyou make an informed decision about that product. Thesedocuments will include information about matters suchas:

the terms and conditions of the productany associated costs, fees and charges that theproduct issuer may receive or pay, andany significant benefits and risks.

If you receive personal financial product advice from oneof our employees or representatives, you will normallybe given a Statement of Advice (SoA). Personal financialproduct advice is advice that takes into account one ormore of your financial objectives, financial situation andneeds. The SoA will contain the advice, the basis onwhich the advice is given and information about fees,commissions and any associations which may haveinfluenced the advice.

FINANCIAL SERVICES WE PROVIDE

NMMT is authorised to provide you with the followingservices in relation to the IDPS product:

provide general product adviceperform underlying investment activities inaccordance with your instructions, andhold investments on your behalf in relation to theIDPS.

We do not provide financial planning services or givepersonal product advice.

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FINANCIAL SERVICES GUIDE

BENEFITS WE MAY RECEIVE

If you buy or invest in one of the products we issue, AMPwill receive remuneration including fees and charges inrelation to your investment/purchase of that product.

Fees and charges may include entry/contribution fees,management fees, and transaction and ongoing costs.In some situations, performance fees, exit/withdrawalfees, account fees, recoverable expenses, operational andabnormal costs, an investment plan fee, transfer fees andcommunication fees may also apply. The constitution ofsome funds also allows us to receive a trusteeship fee.The fees and costs you will pay, and any benefits wereceive for each product we offer, are set out in therelevant disclosure document.

We do not charge you any additional fees for any generalfinancial advice you may receive from us. However, yourfinancial adviser may charge you fees for providingfinancial product advice. This will be set out in theseparate FSG and/or SoA you will receive from yourfinancial adviser.

Detailed information on the fees and charges can befound in the relevant IDPS Guide.

We maintain a register of non-monetary benefits thatmay be provided to your financial adviser from time totime. This is not an additional charge to you, rather anamount paid from our own resources. If you would likea copy of the register, please call the Customer Relationsteam on 1800 004 594.

ASSOCIATIONS AND RELATIONSHIPSWITH PRODUCT ISSUERS

NMMT is part of AMP and is associated with other AMPentities. Employees and Authorised Representatives ofthe AMP group may be entitled to receive a range ofbenefits including potential discounts on products andservices as a result of their relationship with AMP.

Related companies and transactions

If AMP provides general advice on a product issued byanother company in the AMP group and that product isissued by such other company, the product issuer maybenefit from the general advice provided by AMP byreceiving the fees they charge on that product. Theamount and calculation of those fees are shown in therelevant disclosure document. If you have a financialadviser, your financial adviser and their authorisinglicensee may also benefit if an AMP product is issued toyou, or an AMP product you hold is varied, as a result ofthat general advice. You can request details of thisremuneration from us before you apply for your AMPproduct – see the contact us section for details.

Companies in the AMP group may provide services, andobtain – fees and charges or other benefits from theproduct issuer or service provider if you obtain a productor service from a company in the AMP group.

Where we enter into transactions with related parties,we operate in accordance with the related party protocolsand AMP policies and procedures which require us totransact on terms that would be reasonable if the partieswere dealing at arm’s length.

Employees, directors and representatives

Employees, directors and representatives receive salaries,incentive bonuses and other benefits from us. Theamount of bonuses and other benefits (which may includecommissions) which employees, directors andrepresentatives may be entitled to will depend on variousfactors, such as: the performance of that person duringthe year, and in some cases the particular products,features and level of sales attributable to that personduring the year, as well as our overall financial andstrategic (eg customer advocacy) performance.Non-executive directors receive fees (andsuperannuation) for their services.

Financial advisers

You may receive advice about our products from financialadvisers who may work for another licensee or authorisedrepresentative in the AMP group. These advisers mayreceive remuneration from us if you purchase or acquireour product. Fees, commission payments and otherbenefits may be calculated as a percentage of yourfinancial interest in a product or on the total amount ofbusiness advised.

You may agree with your financial adviser what advicefees will be paid for financial planning services theyprovide. These advice fees are additional to the fees setout in this FSG and are paid directly to your financialadviser and/or their licensee, not to us. You and yourfinancial adviser determine the amount of any advicefees and how they will be charged.

Advice may be paid for via commissions or agreed advicefees.Your adviser is required to set out the fees,commissions and any other benefits they receive in theFSG and/or SoA that they must give you.

Your adviser may also receive payments and/or otherbenefits from the advice licensee or the organisationunder which they operate.

Referrers

We may pay annual or up-front referral payments andother benefits to third parties (other than your financialadviser) for referring customers to us. This is not a directcost payable by you. Referral payments and otherbenefits are usually calculated as a percentage of yourfinancial interest in a product or on the total amount ofbusiness referred to us by the third party.

PROVIDING INSTRUCTIONS

You may contact us via telephone or email. Our contactdetails are provided on the back of this document.

COMPLAINTS

If you are not satisfied with any of the services providedby NMMT you should call the Customer Relations teamon 1800 004 594 or emailportfoliocare.ewrap@asgard.com.au. If you aren’tsatisfied with the outcome of your complaint you cancontact the Australian Financial Complaints Authority(AFCA) on 1800 931 678 (free call).

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Share Trading is a service provided by AustralianInvestment Exchange Ltd (the Participant, we us, our)ABN 71 076 515 930 AFSL 241400, a participant of theASX Group and Chi-X Australia.

TERMS AND CONDITIONS OF ONLINEACCESS (FOR INFORMATION SERVICESAND INTERNET TRADING)

In consideration of the Participant providing access tothe Trading Site and its Services to You, You agree toabide by the following terms and conditions:

1. DEFINITIONS

In these terms and conditions:

AFSL means Australian Financial Services Licence.

AML/CTF Laws means the Anti-Money Laundering andCounter-Terrorism Financing Act 2006 (Cth) andsubordinate regulations as amended from time to time,and includes guidelines and publications produced bythe Australian Transaction Reports and Analysis Centre(or successor organisation) from time to time.

ASIC means the Australian Securities & InvestmentsCommission.

ASIC Market Integrity Rules means the market integrityrules of ASIC as amended from time to time.

Asgard means Asgard Capital Management Ltd ABN 92009 279 592.

the website means the website in relation to the AsgardeWRAP and Infinity eWRAP Investment Account.

ASX means the Australian Securities Exchange LimitedABN 98 008 624 691.

ASX Clear means ASX Clear Pty Limited ABN 48 001 314503.

ASX Clear Operating Rules means the rules governingthe operation of the clearing facility operated by ASXClear as amended from time to time.

ASX Operating Rules means the market rules of the ASXas amended from time to time.

ASX Settlement means the ASX Settlement Pty Ltd ABN49 008 504 532 as approved as the Securities ClearingHouse under the Corporations Act.

ASX Settlement Operating Rules means the rules issuedby ASX Settlement from time to time.

Business Day means a day on which banks are open forbusiness in Sydney, Australia, and does not includeSaturdays, Sundays or public holidays.

Cash Account means Your nominated bank or financialinstitution account in relation to your Asgard eWRAPInvestment or Infinity eWRAP Investment Account usedfor the settlement of securities and payment for serviceswhere cleared funds are transferred to and from YourAccount.

CHESS Holding means an uncertificated holding ofsecurities on a subregister for that class of securitiesmaintained by ASX Settlement.

Chi-X Australia means Chi-X Australia Pty Ltd ABN 47129 584 667 and its successors.

Cleared funds means funds available in the Cash Accountor Your Account for the purposes of trading and paymentfor services.

Derived Information means any part of the Informationor any data derived in Financial Services Guide meansthe Financial Services Guide of the Participant.

Guaranteed Money means all money, obligations andliabilities of any kind of You that are now or may in thefuture become due, owing or payable, whether actually,contingently or prospectively to or for the account of theParticipant, under or in relation to these terms andconditions including without limitation on account ofprincipal, interest, fees, expenses, indemnity payments,losses or damages.

Guarantor means, if You are a company, each directorand other officer whose name is shown on the applicationform and any person who subsequently becomesGuarantor of Your obligations in respect of these termsand conditions. If there is more than one, Guarantormeans each of them separately and every two or moreof them jointly. Guarantor includes successors.

HIN means Holder Identification Number.

Information means information including (but not limitedto) stockmarket information, news, updates, analyses,data and research materials relating to securities towhich the Participant has access from time to time.

Information Providers means the Australian SecuritiesExchange Limited and its related corporations, andindependent providers of news, research and reportingservices.

Limit means the minimum price at which we areinstructed to sell, or the maximum price at which we areinstructed to purchase, the Security under YourConditional Order Instruction.

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AUSTRALIAN INVESTMENT EXCHANGE LTD TERMS ANDCONDITIONS

Market Operator means a holder of an Australian MarketLicence who operates as per ASIC Market Integrity Rulesand to which we are a participant.

Market Operating Rules means the operating rules of aMarket Operator as amended from time to time.

Participant, we, us or our means Australian InvestmentExchange Ltd ABN 71 076 515 930, AFSL 241400 of GroundFloor, Tower 1, 201 Sussex Street, Sydney NSW 2000, aparticipant of the ASX Group and Chi-X Australia.

Participant Sponsored Holder has the same meaninggiven it in the ASX Settlement Operating Rules.

Prescribed Requirement means a requirement in anylaw, the ASX Settlement Operating Rules, ASIC MarketIntegrity Rules, Market Operating Rules or the ASX ClearOperating Rules.

Proscribed Person means a person who appears to theParticipant either:

a. to be a proscribed person or entity under theCharter of the United Nations Act 1945 (Cth)

b. to be in breach of the laws of any jurisdictionrelating to money laundering or counter-terrorism

c. to appear in a list of persons with whomdealings are proscribed by the government or aregulatory authority of any jurisdiction

d. act on behalf, or for the benefit of, a personlisted in sub-clauses (a) – (c).

Referrer means a third party who has referred You to theParticipant for trading, settlement, clearing or otherservices.

Related Entity means other related entity of theParticipant involved with the Services.

Security or securities includes financial products.

Services means all or any of the online services (ortelephone related services accessed through theParticipant call centre) provided by the Participant fromtime to time.

Sponsored Holding means a CHESS Holding of theParticipant Sponsored Holder which is identified by aHIN which is, at the request of the Participant SponsoredHolder, notified in writing by the Participant to theParticipant Sponsored Holder after the ParticipantSponsorship Agreement commences.

STP means straight through processing, which refers tothe automated processing of a securities trade throughthe Market Operator’s trading system, without anymanual intervention or duplicate processing.

Terms of Issue has the same meaning given to it in theMarket Operating

Trading Limit means an allowable limit approved by theParticipant for the purchases of approved securitiesnominated by the Participant.

Trading Site means the internet site address or otherdigital channel through which access is gained to sharemarket trading functions.

Trading Status has the same meaning given to it in theMarket Operating Rules.

Warrant has the same meaning given to it in the MarketOperating Rules.

Warrant-Issuer has the same meaning given to it in theMarket Operating Rules.

Website refers to the Asgard website; asgard.com.au

Withdrawal Instructions means instructions forwithdrawal of financial products from a SponsoredHolding.

You and Your means the person, persons or company towhom the Participant provides the Services through theTrading Site and to the extent relevant, includes Yourauthorised representative. Where You are more than oneperson, then each of those people are referred to jointlyand severally.

Your Account means the share trading account openedby You with the Participant.

2. LIMITED RIGHT OF ACCESS

2.1 If You are more than one person, then all persons arejointly and severally bound by these terms andconditions.

2.2 The Participant grants to You for Your use only, alimited non-transferable, non-exclusive right to accessthe Trading Site for the purpose of using the Services.

2.3 You acknowledge that the Participant reserves theright to refuse any application to provide access to theTrading Site and the Services in the Participant’s absolutediscretion.

2.4 You acknowledge that the Participant reserves theright to terminate or suspend Your access to the TradingSite and the Services at any time without prior notice if,for example, we suspect that:

a. Your Account has been accessed fraudulently

b. You are a Proscribed Person

c. You have attempted market manipulation, or

d. You have committed fraudulent, illegal orunauthorised dealings on Your Account.

Without limiting our rights under paragraphs (a) to (d),we may terminate or suspend Your access to the TradingSite and the Services for reasons other than the onesmentioned above.

2.5 Your access to the Trading Site and use of Servicesare subject to the usual access and Services guidelinesand policies of the Participant.

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2.6 The Participant complies at all times with allAustralian law applying to any offer of securities by theParticipant and any offer of securities is made only toAustralian residents. If You are not an Australianresident, then the Participant makes no representationwhatsoever to You as to any foreign law which mayapply to the offer of securities by the Participant. If Youare in any doubt as to any foreign law applying tosecurities transactions by You with the Participant thenYou should obtain Your own independent foreign lawlegal advice.

2.7 Unless the Participant otherwise agrees, access tothe Trading Site is limited to your authorisedrepresentative who has access through Asgard's Website.

3. YOUR INSTRUCTIONS

3.1 The Participant reserves the right at all times todecline to accept Your instructions without giving anyreason or explanation or prior notice if, for example:

a. we consider that accepting the instructionwould not be consistent with a fair and orderlymarket

b. it is not possible for us to place an order on themarket

c. we believe Your instructions are ambiguous,incomplete or unclear, or

d. the security is subject to a trading halt. Withoutlimiting our rights under paragraphs (a) to (d), wemay decline to accept Your instructions for reasonsother than the ones mentioned above.

3.2 Without limitation to clause 3.1 the Participantreserves the right to decline to act on Your behalf oraccept Your instructions where Your instructions arebelieved by the Participant to be unclear, ambiguous orincomplete.

3.2A You acknowledge and agree:

a. That if You or a signatory appears to be aProscribed Person, then the Participant mayimmediately refuse to process or complete anytransaction or dealing of Yours; suspend theprovision of a product or service to You; refuse toallow or to facilitate any of Your assets held by usto be used or dealt with; refuse to make any assetavailable to You or to any other proscribed personor entity; or terminate these arrangements withYou. The Participant will be under no liability toYou if the Participant does any or all of thesethings. The Participant’s rights under this clauseare in addition to all other rights which theParticipant may have.

b. That if the Participant exercises its rights undersub-clause 3.2A(a), You must pay the Participantany damages, losses, costs or expenses that theParticipant incurs in relation to any action takenunder sub-clause 3.2A(a), including withoutlimitation administrative costs and/or costs of saleor purchase of any transaction or deal put in placefor the purposes of meeting the Participant’sobligations under these terms and conditions.

3.3 You authorise the Participant to accept instructionson Your behalf from Your authorised representative(s)and You confirm that Your authorised representative(s)has/have the power to do the following in Your nameand on Your behalf from time to time to:

a. give instructions to the Participant on Yourbehalf, and

b. access the Trading Site and use the Services.

3.4 You agree to ratify and confirm all actions carried outby the Participant on the instructions of Your authorisedrepresentative(s).

3.5 When You are more than one person, the Participantmay accept instructions from one or more of You onbehalf of all of You.

3.6 You are responsible for fraudulent illegal orunauthorised dealings on Your Account which areattributable to Your conduct, and You release anddischarge us from liability in this regard and willindemnify the Participant from all loss, costs andexpenses arising from such dealings.

3.7 The Participant has the right to request writtenconfirmation of instructions before acting on anyinstructions from You or Your authorisedrepresentative(s).

3.8 The Participant may assume the authenticity of anyinstructions given or purportedly given orally, in writingor by electronic means (including any electronicinstructions which include all or any part of YourIndividual Username) by You or Your authorisedrepresentative(s), or that any person claiming to be Yourauthorised representative is in fact that person. TheParticipant is not obliged to enquire into any of thematters mentioned in this condition and You authorisethe Participant to act upon such instructions itreasonably believes to be authentic.

3.9 The Participant will use its best endeavours toexecute Your instructions, but the Participant will notguarantee that Your instructions will be wholly orpartially executed or will be executed by a certain time,because, for example:

a. Your order may need to be manually vetted

b. the security may be too thinly traded

c. the price for the Limit may be too far from theprice at which the security is currently traded, or

d. the security may be subject to a trading halt.

Without limiting our rights under paragraphs (a) to (d),we may not execute Your instructions wholly or partiallyor by a certain time for reasons other than the onesmentioned above.

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3.10 You authorise and appoint the Participant, each ofits directors and employees as Your attorney to enterinto any contract or agreement with another party onYour behalf upon receiving Your instructions (suchinstructions may be given by You electronically andaccepted by the Participant in accordance with clause3.8) to do so. You acknowledge that all liability for suchcontracts is Yours alone. You will indemnify theParticipant against all loss, expense or any other liabilityin relation to such contracts or agreements.

3.11 You authorise the Participant to record anytelephone communications between Yourself, Yourauthorised representative(s) and the Participant, withor without an audible tone-warning device. Youacknowledge that any recording is the Participant’sproperty and that the Participant reserves the right tocharge You a cost recovery fee for access to a recording.You shall record all relevant details of any conversationYou have with us, including the name of the operatorand the date and time of the call, and You acknowledgethat the Participant will ask You for this informationwhen You seek access to a recording.

3.12 In case of dispute, the Participant’s records ofelectronic or telephone communications or facsimiletransmission shall be conclusive evidence of the detailsof the communications by email, internet, telephone orfacsimile (as the case may be) between You and theParticipant.

4. ACKNOWLEDGEMENTS ANDREPRESENTATIONS

4.1 If You are a trustee or an agent, You are bound bythese terms and conditions as a trustee or an agent, andpersonally. If You are a corporation, the directors are alsobound by these terms and conditions.

4.2 You warrant that You have the power and theauthority to agree to these terms and conditions, and tocarry out Your obligations under them. If You are acorporation, You warrant that You hold a valid ACN, ABNor ARBN.

4.3 You acknowledge and consent to the collection, useand exchange of Your personal information as set out inthe Customer Information and Privacy section of thisdocument.

4.4 If You have been referred to the Participant by a thirdparty (Referrer) for the Participant to provide You withtrading, settlement, clearing or other services, Youauthorise the Referrer to use Your information (including,but not limited to, details of orders placed and tradesentered into by You) to calculate any commissions dueto it from the Participant based on trades and servicesentered into by You by the Participant, and for use bythe Referrer in marketing further services to You.

5. USE OF INFORMATION

5.1 You must not either alone or in conjunction with anyother person:

a. supply or make available or permit to besupplied or made available the Information orDerived Information to any third person

b. store, process or deal with the Information orDerived Information in any way except for Yourown personal use

c. allow any unauthorised person to gain accessto the Information or Derived Information

d. use the Information or Derived Information toestablish, maintain or provide (or assist inestablishing, maintaining or providing) anunauthorised market for trading in securities, or

e. reverse engineer any programs or protocols usedin connection with the Information or Services.

5.2 You acknowledge that the use or access of the TradingSite will not be free from any fault, error or defects indesign or engineering.

5.3 You acknowledge that the transmission speed, formator content of the Information and Derived Informationmay be changed without any prior notice.

5.4 You acknowledge that:

a. the Information and Derived Information havebeen prepared and distributed for generalinformation only, and are without considerationto Your or any person’s investment objectives,financial situation or particular needs

b. the Information and Derived Information is nota recommendation that a particular course ofaction is suitable for You or any person

c. the Information and Derived Information maynot be appropriate to You and that any decisionmade by You is based on Your own judgement oron independent advice, but in no case relies onthe Information or Derived Information or any partof it, and

d. the Information may be subject to additionalconditions imposed by third party data ownersand third party data providers.

6. FEES

6.1 You agree to pay subscription fees, royalty chargesand any other charges as specified by the Participantfrom time to time. You also agree to reimburse theParticipant for any fees, taxes, consumption orvalue-added tax or any other charges levied in relationto the Services.

The Participant reserves the right to vary such fees andcharges, and the method of charging at any time, withoutprior notice.

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6.2 If the goods and services tax (GST) has applicationto the supply of Services by the Participant, theParticipant will in addition to any amount orconsideration payable under these terms and conditions,recover from You an additional amount on account of theapplicable GST.

6.3 You agree that the Participant may receivecommissions from any other party arising from Your useof the Services and the Participant is not obliged torebate these commissions to You.

6.4 You agree that the Participant may pay commissionson brokerage received by the Participant from You basedon trades entered into by You.

6.5 You irrevocably authorise Asgard, the Participant ora Related Entity to deduct from any Cash Account Youhave established through the Participant, or direct debitbank account authority provided by You, such amountsowing by You to the Participant or a related entity of theParticipant.

7. RELEASE

7.1 You release the Participant, the Information Providersand their respective employees and agents from anyobligation or liability of any kind to or through You withrespect to the transmission, provision, or use of theServices, the Information or Derived Information or anypart thereof and, without limiting the generality of theforegoing, for any delays, interruptions, errors oromissions howsoever occasioned, provided that theParticipant has acted in good faith and withoutnegligence.

7.2 To the maximum extent permitted by law, Youacknowledge that the Participant, the InformationProvider, and their respective employees and agents willnot be liable to You or anyone else for any loss ordamage, whether direct or indirect, special, incidentalor consequential or economic (including loss of profits),whether or not the Participant knew or could have knownof the possibility of such damage, where that damagearises from:

a. delay, interruption, omission, failure, error orfault in the execution of Your instructions

b. delay in the execution of Your instructionsarising from a review of Your instructions by theParticipant

c. any error, omissions, non-receipt or invalidityin Your instructions

d. any fault, error, defect or engineering of theTrading Site or the Participant’s computersystems, or any delay, fault, failure in or loss ofaccess to the Trading Site; and

e. any cause beyond the reasonable control of theParticipant, including but not limited to, failureof electronic or mechanical equipment orcommunication lines, unauthorised access orlabour problems.

7.3 The Participant, the Information Providers and theirrespective employees and agents do not give anyrepresentations or warranties as to the availability,accuracy, completeness, currency or reliability of theInformation or Derived Information, or the results to beobtained from the Information or Derived Information;and the Participant expressly disclaims all and anyliability to You or any person for any damage or loss(direct or indirect, special, incidental or consequentialor economic) resulting from the use of or reliance on theInformation or Derived Information or any part thereofby You or any other person.

7.4 Nothing in sub-clauses 7.1, 7.2, 7.3 and 7.5 shallexclude any implied condition or warranty for Yourbenefit the exclusion of which would contravene anystatute or cause any part of these terms and conditionsto be void or invalid.

7.5 To the extent permitted by law, any liability to Youfor any reason is limited to the restoration of the Serviceto You, but if that is not possible or appropriate, then therefund of the fees paid by You in relation to the supplyof Information or Derived Information for the month inwhich the cause of liability arises.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 You acknowledge that all copyright and otherintellectual property rights of whatever nature in theInformation and Derived Information, and the electronicmeans of transmission of the Information and DerivedInformation, are and will remain vested in the Participantor the Information Providers or any of them. You willpromptly notify the Participant of any improper orunlawful use of the Information or Derived Informationor infringement of any of the copyright or otherintellectual property rights in the Information or DerivedInformation that comes to Your notice.

9. VARIATION AND TERMINATION

9.1 You may terminate Your access to the Trading Siteand Services by giving not less than five (5) businessdays’ written notice to the Participant. Termination willnot affect any rights or obligations accrued prior totermination.

9.2 The Participant may terminate Your access to theTrading Site and Services at any time and without priornotice, subject to all outstanding obligations being dulydischarged, if, for example, we suspect that:

a. Your Account has been accessed fraudulently

b. You are a Proscribed Person

c. You have attempted market manipulation, or

d. You have committed fraudulent, illegal orunauthorised dealings on Your Account.

Without limiting our rights under paragraphs (a)to (d), we may terminate or suspend Your accessto the Trading Site and the Services for reasonsother than the ones mentioned above.

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9.3 The Participant reserves the right to vary these termsand conditions to:

a. add, change or remove any concessions orbenefits

b. adopt or implement any legal requirement,decision, recommendation, regulatory guidanceor standard of any court, tribunal, or ombudsmanservice regulator

c. accommodate changes in the needs orrequirements of our clients, such as new productfeatures or services

d. correct errors, inconsistencies, inadvertentomissions

e. inaccuracies or ambiguities

f. bring us into line with our competitors, industryor market practice

g. or best practice in Australia or overseas, or

h. reflect changes in technology or our processesincluding our computer systems.

Each of the changes in paragraphs (a) to (f) is a separateright and this clause is to be read as if such change wasa separately expressed right.

Without limiting our rights under paragraphs (a) to (f),we may from time to time change any of the terms andconditions for reasons other than the ones mentionedabove (e.g. due to unforeseen events).

Any variation of these terms and conditions shall applyto all dealings between You and the Participant on andfrom the day on which the variation takes effect.

If the Participant varies these terms and conditions, theParticipant will give not less than seven (7) days noticeto You at the postal or electronic address last notified tothe Participant by You, or at Asgard’s Website.

Also the Participant may use its IVR facility to notify Youof amendment(s), and provide information about whereYou can access full details of the amendment(s).

9.4 However, the Participant does not need to give Youadvance notice where any variation of these terms andconditions is required to comply with a prescribedrequirement or is necessitated by an immediate need torestore or maintain the security of the system orindividual accounts.

10. NOTICE

10.1 Any notice given, or demand made by theParticipant, may be made by facsimile, by post or byemail to the last notified address, facsimile number oremail address as the case may be. Such notice or demandshall be deemed to have been received:

a. if given by post will be deemed to have beenreceived on the sixth Business Day followingposting

b. if given by facsimile, will be deemed to havebeen received upon production of a transmissionreport by the machine from which the facsimilewas sent which indicates that the facsimile wassent in its entirety to the facsimile number of therecipient

c. if given to You electronically will be deemed tohave been received upon delivery (and a deliveryreport received by us will be conclusive evidenceof delivery even if the communication is notopened by You), and

d. if given to us electronically will be deemed tohave been received upon being opened by us.

11. DISPUTE RESOLUTION

11.1 Any disputes between You and the Participant willbe referred to the Australian Financial ComplaintsAuthority (AFCA) if the dispute is within the jurisdictionof AFCA If the dispute is not within the jurisdiction ofAFCA, or cannot be settled through its processes, theparties will appoint a mediator and attend mediation inorder to resolve the dispute.

12. APPLICABLE LAW

12.1 This Agreement shall be governed by the laws ofthe State of New South Wales, and the parties submit tothe jurisdiction of that State, but the Participant maycommence proceedings in another competent jurisdiction.

13. SEVERANCE

13.1 If any part of any of these terms and conditions isfound to be void or unenforceable for unfairness or anyother reason (for example, if a court or other tribunal orauthority declares it so), the remaining parts of theseterms and conditions will continue to apply as if the voidor unenforceable part had never existed.

TERMS AND CONDITIONS OF SHARETRADING ACCOUNT

These terms and conditions apply to Your share tradingaccount with the Participant in relation to the provisionof stock broking execution, clearing, settlement and otherservices as offered by the Participant from time to time.

1. DEFINITION

1.1 Terms which are defined in clause 1.0 of the Termsand Conditions of Online Access have the same meaningin these terms and conditions.

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1.2 Terms which are defined in the ASX SettlementOperating Rules have the same meaning in these termsand conditions.

2. GENERAL

2.1 These terms and conditions apply to all dealingsbetween You and the Participant and are subject to theCorporations Act (including the ASIC Market IntegrityRules), the Rules, procedures, customs, usages andpractices of the Market Operator and ASX Settlement asamended from time to time and international anddomestic anti money laundering and counter terrorismlaws. Orders will be executed in accordance with ourBest Execution Policy, which is located on the website.We may from time to time amend our Best ExecutionPolicy and make such amendments available on thewebsite, or otherwise notify You of the amended BestExecution Policy.

2.2 You acknowledge that the Market Operator has thepower to cancel, amend or require the cancellation oramendment of market transactions or crossings andaccordingly You will be bound by any decision relatingto the cancellation or amendment of a market transactionor crossing.

2.3 Each dealing is also subject to the terms of therelevant confirmation issued by the Participant, subjectto correction of errors and omissions, and the usualtrading guidelines and policies of the Participant. Therelevant confirmation is subject to any applicablePrescribed Requirement, including the Market OperatingRules, the ASIC Market Integrity Rules and theCorporations Act.

2.4 Each dealing conducted at the Trading Site is alsosubject to the Participant’s Terms and Conditions ofOnline Access set out at the Trading Site at the time ofdealing, as amended from time to time.

2.5 If You are more than one person, then all persons arejointly and severally bound by these terms andconditions.

You acknowledge and agree:

a. That if You or a signatory appears to be aProscribed Person, then the Participant mayimmediately refuse to process or complete anytransaction or dealing of Yours; suspend theprovision of a product or service to You; refuse toallow or to facilitate any of Your assets held by usto be used or dealt with; refuse to make any assetavailable to You or to any other Proscribed Personor entity; or terminate these arrangements withYou. The Participant will be under no liability toYou if the Participant does any or all of thesethings. The Participant’s rights under this clauseare in addition to all other rights which theParticipant may have.

b. That if the Participant exercises its rights undersub-clause 2.5(a), You must pay the Participantany damages, losses, costs or expenses that theParticipant incurs in relation to any action takenunder sub-clause 2.5(a), including withoutlimitation administrative costs and/or costs of sale

or purchase of any transaction or deal put in placefor the purposes of meeting the Participant’sobligations under these terms and conditions.

2.6 You acknowledge that the Participant reserves theright to refuse any application to open a share tradingaccount in the Participant’s absolute discretion.

2.7 You acknowledge that the Participant reserves theright to terminate or suspend Your Account at any time,without prior notice, if, for example, we suspect that:

a. Your Account has been accessed fraudulently

b. You are a Proscribed Person

c. You have attempted market manipulation, or

d. You have committed fraudulent, illegal orunauthorised dealings on Your Account. Withoutlimiting our rights under paragraphs (a) to (d), wemay terminate or suspend Your access to theTrading Site and the Services for reasons otherthan the ones mentioned above.

2.8 You agree to enter into a CHESS or ParticipantSponsorship Agreement with the Participant.

2.9 You irrevocably authorise Asgard, the Participant ora Related Entity to deduct from any Cash Account ordirect debit authority provided by You, such amountsowing by You to Asgard, the Participant or a relatedentity of the Participant.

2.10 We do not enter into trades with You on our behalf,except to close out an error position. We may trade withYou on behalf of one of our related body corporates.

2.11 The Participant or a Related Entity is required tomaintain a trust account to hold funds on Your behalfthat are used for Your share trading account. TheParticipant or a Related Entity will retain any interestthat may be earned on this account.

2.12 Unless the Participant otherwise agrees, access tothe Trading Site is limited to your authorisedrepresentative who has access through Asgard's Website

3. YOUR REPRESENTATIONS ANDWARRANTIES

3.1 You warrant that all information provided by You onYour application to open a share trading account withthe Participant or such other information provided byYou from time to time, is accurate and complete, andthat the Participant may rely on the information providedby the Authorised Representative. You will notify theAuthorised Representative in writing within five (5)business days of any change in the information providedby You. The Participant shall update such informationon the Participant’s records as soon as reasonablypossible.

3.2 You acknowledge that:

a. The Participant provides an execution, clearingand settlement service only and does not give anyadvice or recommendation in relation to Yourdealings

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b. The Participant does not act on a discretionarybasis on Your behalf

c. You rely on Your own judgement, assessmentor evaluation in view of Your financial situation,investment objectives and particular needs beforeplacing any order with the Participant to buy orsell any financial product or giving any otherinstruction.

3.3 If You are a trustee or an agent, You are bound bythese terms and conditions as a trustee or an agent, andpersonally. If You are a corporation, the directors are alsobound by these terms and conditions.

3.4 You warrant that You have the power and theauthority to agree to these terms and conditions, and tocarry out Your obligations under them. If You are acorporation, You warrant that You hold a valid ACN, ABNor ARBN.

3.5 You warrant that You are and at all times will be ina position to meet all the commitments and obligationsarising from Your dealings with the Participant.

4. INSTRUCTIONS

4.1 We will only act within the parameters of Yourinstructions in accordance with our Best ExecutionPolicy.

4.2 The Participant at all times reserves the right todecline to act on Your behalf or accept Your instructionwithout giving any reason or explanation or prior notice,for example:

a. unless You have deposited in advance with theParticipant sufficient cleared funds in Australiancurrency to cover the full value and costs of any“Buy” orders and when such funds are through aforeign financial institution, by way of telegraphictransfer only, or

b. where the original instruction is more thantwenty (20) business days old, or

c. for warrants and day only orders, on and fromthe following Business Day from the day the orderor instruction was placed, or

d. for orders involving settlement through amargin lender, if accepted, where the originalinstruction is more than ninety (90) calendar daysold and is not reconfirmed at that time, or

e. where the security or other investment mediumhas been subject to a trading halt and You havenot reconfirmed Your instruction after the halthas been lifted, or

f. where Your instructions are believed by theParticipant to be unclear, ambiguous orincomplete, or

g. where in the opinion of the Participant, Yourinstructions breach or may breach any law orstatutory or other regulatory requirements,including without limitation any rules orregulations of the Market Operator, or

h. where the basis of the quotation for the securityhas changed and the order has not be reconfirmed,or

i. where the Market Operator has purged the orderfrom its trading system, or

j. where the Participant believes the transactionwould result in no change of beneficial ownership,or

k. where the Participant believes the transactionwould have the effect, or is likely to have theeffect, of creating a false or misleading appearanceof active trading in any securities or with respectto the market for, or the price of, any securities.

4.2A Sell orders may not be accepted if:

a. there are insufficient units available forsettlement in Your Participant Sponsored Holdingssponsored by us, or

b. there are insufficient units available forsettlement in an Issuer-sponsored holding quotedby You, or

c. an invalid Shareholder Reference Number (SRN)for Issuer-sponsored stock is supplied, or

d. more than one valid SRN for Issuer-sponsoredstock is supplied, or

e. if stock is Participant Sponsored by a brokerother than us.

4.3 You authorise the Participant or a Related Entity toaccept instructions on Your behalf from Your authorisedrepresentative(s) or any person nominated by yourauthorised representative or the authorisedrepresentative’s named licensee (and each such personis Your “authorised representative”). You confirm thatYour authorised representative(s) has/have the powerto do the following in Your name and on Your behalf fromtime to time.

a. to give instructions to the Participant or aRelated Entity relating to Your Account and theCash Account

b. to acquire, buy, deal with and dispose of anyfinancial product

c. to pay or receive payment for any financialproduct transactions and related expenses and togive good receipt and discharge for the financialproduct, proceeds and other monies

d. to execute all necessary or proper contracts andother documents for the custody, dealing andtransfer of financial product and related matters,and

e. to exercise all rights and privileges and performall duties and obligations which may now or infuture apply to You as a holder of financialproduct.

4.4 You agree to ratify and confirm all actions carried outby the Participant or a Related Entity on the instructionsof Your authorised representative(s).

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4.5 When You are more than one person, the Participantor a Related Entity may accept instructions from one ormore of You on behalf of all of You.

4.6 You are responsible for fraudulent, illegal orunauthorised dealings on Your Account which areattributable to Your conduct, and You release anddischarge us or a Related Entity from liability in thisregard and will indemnify the Participant or a RelatedEntity from all loss, costs and expenses arising from suchdealings.

4.7 The Participant or a Related Entity has the right torequest written confirmation of instructions before actingon any instructions from You or Your authorisedrepresentative(s).

4.8 The Participant or a Related Entity may assume theauthenticity of any instructions given or purportedlygiven orally, in writing or by electronic means (includingany electronic instructions which include all or any partof Your Individual Username) by You or Your authorisedrepresentative(s), or that any person claiming to be Yourauthorised representative is in fact that person. TheParticipant or a Related Entity is not obliged to enquireinto any of the matters mentioned in this condition andYou authorise the Participant or a Related Entity to actupon such instructions believed by the Participant or aRelated Entity to be authentic.

4.9 The Participant will use its best endeavours toexecute Your instructions or orders accepted by theParticipant, but the Participant will not guarantee thatYour instructions will be wholly or partially executed orwill be executed by a certain time.

4.9A The Participant or a Related Entity will not beresponsible for any loss or liability incurred by You wherethe Participant or a Related Entity does not receive Yourinstructions or where any dealing or proposed dealingis interrupted, unable to be completed or unable to takeplace due to the failure or delay of any telephone,computer, other electronic or technological serviceprovided by us or a Related Entity or third parties.

4.9B The Participant or a Related Entity will not beresponsible for any loss or liability incurred by You wherethe Participant or a Related Entity is unable to receiveor act on Your instructions due to circumstances beyondour reasonable control e.g. riot, civil disturbance.

4.9C If You purchase on market a holding of rights for asecurity that is traded separately to the security, Youacknowledge that we may automatically exercise thoserights on Your behalf unless You tell us not to exercisethem.

4.9D If You purchase rights, the Confirmation we sendYou will request payment of the cost of the rightspurchased together with the application money. If Youdon’t intend to exercise Your rights, You must tell usbefore settlement day. If You elect to not exercise Yourrights and have paid us the application money, You musttell us at least five (5) business days prior to expiry andwe’ll credit Your account with the exercise amount. IfYou fail to advise us, we will proceed to exercise Yourrights and You will be issued with the relevant shares.

We can only exercise Your rights where You haveprovided us with sufficient cleared funds.

4.10 You acknowledge that Your orders may be purgedfrom the market subject to the rules, procedures,customs, usages and practices of the Market Operatorwithout notice to You. You further acknowledge that theParticipant is not obliged to notify You of any orderswhich are purged from the market, although theParticipant will make all reasonable endeavours to notifyYou of such. The Participant is not liable if You do notreceive notification in this regard. An order that iscancelled or purged by the Market Operator will not bereinstated by the Participant without instructions fromYou.

4.11 You authorise and appoint the Participant, each ofits directors and employees as Your attorney to enterinto any contract or agreement with another party onYour behalf upon receiving Your instructions (suchinstructions may be given by You electronically andaccepted by the Participant in accordance with clause5.9) to do so. You acknowledge that all liability for suchcontracts is Yours alone. You will indemnify theParticipant against all loss, expense or any other liabilityin relation to such contracts or agreements.

4.12 You authorise the Participant or a Related Entity torecord any telephone communications between Yourself,Your authorised representative and the Participant or aRelated Entity, with or without an audible tone-warningdevice. You acknowledge that any recording is theParticipant’s or a Related Entity’s property and that theParticipant or a Related Entity reserves the right tocharge You a cost recovery fee for access to a recording.You shall record all relevant details of any conversationYou have with us or a Related Entity, including the nameof the operator and the date and time of the call, and Youacknowledge that the Participant or a Related Entitywill ask You for this information when You seek accessto a recording.

4.13 In case of dispute, the Participant’s or a RelatedEntity’s records of electronic or telephonecommunications or facsimile transmission shall beconclusive evidence of the details of the communicationsby email, Internet, telephone or facsimile (as the casemay be) between You and the Participant or a RelatedEntity.

4.14 If You request the Participant to provide You withemail or SMS message alerts (Alerts), You agree to bebound by the Alerts Subscription Agreement & Termsand Conditions of Use, which supplement these ShareTrading Account Terms and Conditions.

4.15 You acknowledge that Your access to Alerts dependson factors outside our control, including any disruption,failure or malfunction in any part of the internet or SMSnetwork. Access may also be limited or unavailableduring periods of peak demand, systems interference,damage or maintenance, or for other reasons. We acceptno liability if an alert message is not sent or not receivedfor any reason.

4.16 The fees and charges applicable to Your Accountcan be located in the Financial Services Guide.

4.17 Where You have a margin lending account, Youacknowledge that You are liable for:

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a. all settlement obligations irrespective ofwhether Your margin lender is able to deliversufficient securities or funds to satisfy Yourobligations

b. any over-sold positions on Your account

c. payment of monies owing on Your accountirrespective of whether the margin lender willadvance You those monies.

4.18 You acknowledge that the Participant is notresponsible for missed market opportunities during thetime it takes the Participant to follow its internalprocedures, or the procedures of share registries orproduct issuers, for example, processing corporate actionsincluding but not limited to buy backs or share purchaseplans, opening accounts, transferring ParticipantSponsored Holdings, or Issuer Sponsored Holdings, orconfirming Your identity.

4.19

a. You acknowledge that the Participant will makeall reasonable attempts to enter Your instructionsto buy or sell securities as quickly as possible.However, should delays be experienced:

i. in connection with the number ofParticipants or persons attempting toparticipate in the market at a point in time

ii. due to verification or authorisationprocesses; or

iii. due to delays resulting from call waitingtime or adherence to internal procedures;the Participant will not be liable for anyclaims for lost opportunity.

b. You acknowledge that the Participant will makeall reasonable attempts to effect any instructionsto cancel or amend orders as quickly as possible.However, should an order be filled prior to acancellation or amendment instruction beingeffected You will be obliged to accept thetransaction(s) on the original terms. Whilst allreasonable attempts will be made to inform Youwhen the order is filled prior to an amendment orcancellation instruction being effected, theParticipant is not obliged to do so.

c. You acknowledge and accept that there may bedelays in processing between the time anamendment or cancellation instruction is dealtwith by us and the time the amendment orcancellation is effected on market. In the event anorder is filled between the time it has been‘approved’ by the Participant and the time theParticipant effects the instruction on market, Youwill be obliged to accept the transaction on theoriginal terms.

d. If You are uncertain as to whether Your orderhas been received You will make all reasonableattempts to verify whether the order has beenreceived, approved and effected prior to takingany further action. You agree to issue specificcancellation or amendment instructions withrespect to an existing order and not to attempt to

effect such changes by placing a second orduplicate order. You will be solely responsible andliable for any duplicate instruction that You place.

e. You acknowledge that the Participant is notliable to You for any loss You incur under a sharepurchase plan due to a seller or buyer or theirbroker failing to complete a transaction inaccordance with the rules or procedures of themarket, the clearing facility or the settlementfacility.

f. If You purchase on market a holding of rightsfor a security that is traded separately to thesecurity, You acknowledge that the Participantautomatically exercises those rights on Your behalfunless You tell the Participant not to exercisethem.

g. In the course of processing a sell order for asecurity, the Participant may remove Your holdingof the security from the register before the duedate for settlement under the Market OperatingRules.

h. If, in its reasonable opinion, the Participantbelieves there is a dispute between You and theParticipant about an order or instruction You havegiven the Participant, for example, the number ofshares You have asked the Participant to buy, orthe bid price for shares, the Participant may take,without prior notice to You, any action which inits reasonable opinion the Participant considersnecessary to close any open position the subjectof the dispute, for example, by selling shares.

i. You acknowledge that, due to market conditions,the Participant may complete Your order bymultiple market transactions, across multiplemarkets in accordance with our Best ExecutionPolicy and You authorise the Participant toaccumulate those transactions, across multiplemarkets in accordance with our Best ExecutionPolicy on a single confirmation and specify thevolume weighted average price for those markettransactions.

j. Where You have an adviser, You acknowledgethat from time to time, the Participant maycomplete your order, and the orders of other clientsof that adviser, using accumulated markettransactions and You authorise the Participant toallocate those transactions accordingly at theaverage execution price. This average price willbe reflected on Your individual confirmation.

4.20 You acknowledge and agree that we are entitled tocancel or reverse a dealing or order without furtherreference to You where the Market Operator hasrecommended or required cancellation or reversal formarket integrity reasons, or where the market wasoperating under an error, or where the cancellation orreversal is permitted under the Market Operating Rules.

4.21 You acknowledge and agree that all orders must besubmitted either ‘At Market’ or ‘At Limit’. At Market’orders cannot be accepted outside of market hours orwhen trading in a particular stock is halted/suspended.

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4.22 You acknowledge and agree that a “market” orderis an order placed at either the best bid price whenselling shares or at the best ask price when buyingshares. If there is insufficient volume to fill Your orderquantity, then the remaining portion will remain on themarket at this price as a limit order. When placing marketorders, You need to be aware that some stocks can bevolatile, and the current quote that You see may bedifferent from the price at which Your order transacts.

4.23 You acknowledge and agree that an ‘At Limit’ orderwill not be accepted, without any advice to You, if weconsider the limit price to be too far away from theprevailing market price of that stock.

4.24 You acknowledge and agree that all Orders can beamended or cancelled provided the order has not alreadybeen executed.

5. STRAIGHT THROUGH PROCESSING

5.1 The Participant has provided You with access to STP.

5.2 You acknowledge the following in relation to Youraccess to STP:

a. any orders placed by You using STP will needto meet filters set by the Participant from time totime. The Participant may amend its filters fromtime to time without notification. The Participantis not required to inform You what the filters are

b. that it is possible for an order placed by You tobe matched with another order also placed by theParticipant. This ‘crossing’ may be with an orderby another client of the Participant. TheParticipant may as a result receive brokerage fromboth clients

c. that STP is only available on ‘limit’ orders forsecurities with a normal status (i.e. not suspendedor in a trading halt)

d. At Market orders can only be accepted duringmarket hours 10am to 4pm (Sydney time), insecurities with a normal status (i.e. not suspendedor in a trading halt). STP is available on marketorders

e. If Your order does not pass the filters, then itwill be referred to a Designated TradingRepresentative (DTR) for evaluation. In some casesthe DTR has the authority not to place the orderon market until You become contactable to confirmthe order. The Participant is not liable for anydelays in placing Your order as a result or for Yourorder not being placed at all; and that the MarketOperator’s trading platform operating scheduledefines the various phases of and at what timethey happen. You are aware that an importantpoint is the opening phase, in which the marketopening times are staggered depending on thestarting letter of the ASX code.

5.3 You acknowledge that the Participant, as tradingParticipant, must ensure the conduct of an orderly marketand prevent manipulative trading, including insidertrading, false trading, market rigging and suspect

transactions. Therefore in utilising STP You should realisethat an order may be scrutinised by both the filters anda DTR.

5.4 You acknowledge that the Participant is required toprevent a bid, offer or dealing if any client intends tocreate, or taking into account the circumstances of theorder, the Participant reasonably suspects that the clienthas placed the order with the intention of creating a falseor misleading appearance of active trading in anyfinancial product or with respect to the market for, orthe price of any financial product, or market rigging ormanipulation or suspect transactions.

You acknowledge and agree that the Participant reservesthe right decline to act on Your behalf or accept Yourinstructions or process any orders placed through STPwhere in the opinion of the Participant, Your instructionsbreach or may breach any law or statutory or otherregulatory requirements (including without limitationany rules or regulations of the Market Operator.)

5.5 The Participant reserves the right to terminate Youraccess to STP at any time in the Participant’s absolutediscretion, if, for example, Your Account has had frequentfailed settlements, or we suspect that:

a. Your Account has been accessed fraudulently

b. You are a Proscribed Person

c. You have attempted market manipulation, or

d. You have committed fraudulent, illegal orunauthorised dealings on Your Account.

Without limiting our rights under paragraphs (a)to (d), we may terminate or suspend Your accessto the Trading Site and the Services for reasonsother than the ones mentioned above.

6. PAYMENTS AND INDEMNITY

6.1 You will pay the Participant brokerage fees andcharges as specified by the Participant from time to time;and reimburse the Participant for any fees, taxes,consumption or value-added tax, stamp duty or any othercharges levied in relation to each transaction. TheParticipant reserves the right to vary such fees andcharges, and method of charging, at any time andwithout prior notice.

6.1A If You subscribe to a service for which we chargefees in arrears, we will charge the fee on a monthly basis.We will debit Your account at the end of each calendarmonth. The first month will be the period from the datewhen You subscribe to the end of the calendar month.

6.2 If the goods and services tax (GST) has applicationto any supply made by the Participant under or inconnection with Your Account with the Participant underthese terms and conditions, the Participant will inaddition to any amount or consideration payable underthese terms and conditions, recover from You anadditional amount on account of the applicable GST.

6.3 You agree that the Participant may receivecommissions from the issuers of financial products orfrom any other party arising from Your use of YourAccount and the Participant is not obliged to rebate thesecommissions to You.

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6.4 You agree that the Participant may pay commissionson brokerage received by the Participant from You basedon trades entered into by You.

6.5 You acknowledge that Your order may be matchedwith an order or orders of another client of theParticipant. If this occurs You agree that the Participantmay receive brokerage from both parties to the trade.

6.6 You irrevocably authorise the Participant or a RelatedEntity to appropriate any payments, remittances orreceipts from You or for Your Account in such mannerand order of priority as the Participant or a Related Entitydeems fit against any amounts owing by You to theParticipant or a related entity of the Participant.

6.7 You will indemnify the Participant or a Related Entity,its directors and employees against all actions, claims,demands and proceedings, expenses and losses incurred,(including legal costs on a solicitor and client basis)reasonably incurred, directly or indirectly, by theParticipant or a Related Entity as a result of undertakingor executing Your instructions or orders or any failureby You to comply with this Agreement, the CorporationsAct, the ASIC Market Integrity Rules, the MarketOperating Rules, the ASX Settlement Operating Rules,and the customs, procedures, usages or practices of theASX, or Your use of Your Account with the Participant.

6.8 Any expenses, costs or disbursements reasonablyincurred by the Participant in recovering any outstandingmonies from You including debt collection agency feesand solicitors costs shall be paid by You. You indemnifythe Participant in respect of all such expenses, costs ordisbursements.

6.9 The Participant or a Related Entity is entitled to retainany financial product or amounts due to You pendingpayment of any amounts due to the Participant and toset off amounts due to the Participant against amountsthat the Participant hold for You in any account. If Youfail to make payment to the Participant, the Participanthas a general lien over and power to sell or realise anyfinancial product the Participant holds for You. Whereyou are acting in the capacity of a trustee of asuperannuation fund, this clause only applies to theextent it does not cause you to breach Regulation 13.14of Superannuation Industry (Supervision) Regulations1994.

6.10 If the Participant approves a Trading Limit to beapplied to You or Your Account, You must ensure Youhave sufficient cleared funds in Your Cash Account atthe time of the transaction to settle Your obligations tothe Participant or a related party of the Participant.

7. FAILURE TO SETTLE

7.1 You’re responsible for any share buys placed by yourfinancial adviser. When you’ve decided which listedsecurities to purchase, you must ensure that sufficientfunding will be available to settle the transaction. Ifthere is insufficient funding available and you fail (aftera demand has been made) to pay the amount due inrespect of the trade, your trade will not be settled.

7.2 If You fail to settle by settlement date for anytransaction arising from Your instructions, You agree topay to the Participant on demand interest on anyoutstanding amount arising from the failure at rate equalto 5% above the Commonwealth Bank of AustraliaOverdraft Index rate calculated daily from the due dateto the date of payment. You also agree to pay any failfees arising from the failure to settle.

7.3 If by the settlement date, You have not made fullpayments for Your purchases or good delivery for Yoursales, and a demand for payment has been made, thenYou authorise the Participant to sell or buy back on Yourbehalf at Your risk and expense (including withoutlimitation, brokerage, stamp duty and other costs), anyfinancial product that is the subject of the Confirmationor any financial product outstanding in Your Account orany of Your financial products in the Participant’s controlor possession (except in each case, shares in theCommonwealth Bank of Australia) and apply theproceeds in reduction of Your liability to the Participantand You irrevocably authorise the Participant, each ofits directors and employees as Your attorney to giveinstructions accordingly.

8. OTHER AUTHORITIES &ACKNOWLEDGEMENTS

8.1 If You have been referred to the Participant by a thirdparty Referrer for the Participant to provide You withtrading, settlement, clearing or other services, Youauthorise the Referrer to use Your information (including,but not limited to, details of orders placed and tradesentered into by you) to calculate any commissions dueto it from the Participant based on trades and servicesentered into by You by the Participant, and for use bythe Referrer in marketing further services to You.

8.2 You authorise the Participant to disclose Your TaxFile Number(s) or exemption details (if available in theParticipant’s records) to its related bodies corporate, ASXSettlement, trustees, sponsors of Your shareholdings andtheir agents and other issuers of securities for purposesrelating to the securities in the trading account.

8.3 You acknowledge that if You do not provide a TaxFile Number or exemption details to the Participant, taxmay be deducted from Your dividends and distributionsat the highest marginal tax rate (plus Medicare Levy).

8.4 You confirm either:

a. You have ready access to the internet, andconsent to receiving the Financial Services Guidethrough the Asgard Website or by email, or

b. You have otherwise received the FinancialServices Guide in person or by post, fax or email.In either case, You further acknowledge that Youhave read and understood the Financial ServicesGuide prior to receiving any financial service fromthe Participant and prior to making any decisionto invest.

c. You may contact Asgard at any time to requestthat a copy of our Financial Services Guide be sentto You by post, fax or email.

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8.5 You acknowledge that You have read and understoodthe Participant’s privacy policy contained on the AsgardWebsite. By conducting a trade through the Trading SiteYou acknowledge and consent to the collection, use andexchange of Your personal information as set out in theCustomer Information and Privacy section of thisdocument and the Participant’s privacy policy (asamended from time to time).

8.6 If You wish to deal in Warrants, You agree that:

a. You have received and read a copy of theexplanatory booklet issued by the AustralianSecurities Exchange Limited (the ASX) in respectof Warrants:

b. You are aware that a Warrant has a limited lifeand cannot be traded after its expiry date

c. You are aware that Warrants do not havestandardised Terms of Issue and acknowledgethat it is Your responsibility to become aware ofthe Terms of Issue of any Warrant in which Youchoose to invest

d. You are aware that Warrants may be subject toadjustments after their initial issue. Youacknowledge that it is Your responsibility tobecome aware of any adjustments which may havebeen made to any Warrant in which You chooseto invest

e. You are aware that admission to Trading Statusof a Warrant does not imply that the ASX or theSecurities Exchanges Guarantee CorporationsLimited gives any guarantee or warranty as to theviability of the Warrant-Issuer or Guarantor; Youacknowledge that failure of the Warrant-Issuer orthe Guarantor (if applicable) to fulfil theirobligations does not give rise to claim against theASX, handling Market Participants or theSecurities Exchanges Guarantee CorporationsLimited

f. You acknowledge that a Warrant AgreementForm is required to be completed and signed as aprerequisite to trading in Warrants.

8.7 You may only buy Financial Products which are partlypaid or have instalment payments owing after settlementif you have completed a separate application form inrespect of these Financial Products and we have acceptedyour application. The terms on which we provide servicesin respect of Partly Paid Securities are set out in theseterms and conditions and the application form completedby you.

9. LIABILITY

9.1 You acknowledge that the systems used in the marketor at the Participant or a Related Entity are vulnerableto disruptions or failure, which may result in Your ordernot being executed or delayed according to Yourinstructions. You release the Participant or a RelatedEntity from any loss, damage or liability that You maysuffer or incur by reason of or in connection with any

such disruption or failure provided that the Participantor a Related Entity has acted in good faith and withoutnegligence.

9.2 To the maximum extent permitted by law, Youacknowledge that the Participant or a Related Entitywill not be liable to You or anyone else for any loss ordamage, whether direct or indirect, special, incidentalor consequential or economic (including loss of profits),whether or not the Participant or a Related Entity knewor could have known of the possibility of such damage,where that damage arises from.

a. delay, interruption, omission, failure, error orfault in the execution of Your instructions

b. delay in the execution of Your instructionsarising from a review of Your instructions by theParticipant

c. any error, omissions, non-receipt or invalidityin Your instructions

d. any fault, error, defect or engineering of theTrading Site or the Participant’s or a RelatedEntity’s computer systems, or any delay, fault,failure in or loss of access to the Trading Site, and

e. any cause beyond the reasonable control of theParticipant or a Related Entity, including but notlimited to, failure of electronic or mechanicalequipment or communication lines, unauthorisedaccess or labour problems.

9.3 Nothing in sub-clauses 10.1, 10.2 and 10.4 shallexclude any implied condition or warranty the exclusionof which would contravene any statute or cause any partof these terms and conditions to be void or invalid.

9.4 To the maximum extent that liability can be limited,You agree that the Participant’s or a Related Entity’sliability is limited to the cost of resupplying its services.

9.5 Chi-X and ASX operate different compensation fundsthat provide protection for retail investors in thecircumstances defined in the Corporations Act andRegulations.

The Chi-X compensation fund covers losses resultingfrom defalcation or fraudulent misuse of your money,property or authority by a Chi-X participant, subject tocertain exceptions. In circumstances where yourstockbroker is also an ASX participant, the followingapplies in relation to such a loss.

If you do not expressly or impliedly instruct yourstockbroker, who is a Chi-X participant, to execute yourtrading instructions on the Chi-X market, and it is notreasonably apparent from the usual business practice ofyour stock broker which of the ASX or Chi-X market theparticipant would use when acting for you, the Chi-Xfund will not apply.

In this case, the National Guarantee Fund (NGF) mayapply, provided the loss is connected to the ASX marketand is covered by the NGF claims provisions. The NGFclaims provisions are set out in Division 4 of Part 7.5 ofthe Corporations Act and Regulations (for furtherinformation see the legislation and the NGF Information

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Booklet available at www.segc.com.au). Note that if yourstockbroker is not an ASX participant, the NGF will notapply in any circumstance.

10. VARIATION AND TERMINATION

10.1 You may terminate Your Account by giving not lessthan five (5) Business Days written notice to theParticipant, subject to all outstanding obligations beingduly discharged.

10.2 The Participant may terminate Your Account at anytime and without prior notice, subject to all outstandingobligations being fully discharged.

10.3 The Participant reserves the right to vary these termsand conditions and the services to which they relate to:

a. add, change or remove any concessions orbenefits

b. adopt or implement any legal requirement,decision, recommendation, regulatory guidanceor standard of any court, tribunal, or ombudsmanservice regulator

c. accommodate changes in the needs orrequirements of our clients, such as new productfeatures or services

d. correct errors, inconsistencies, inadvertentomissions, inaccuracies or ambiguities

e. bring us into line with our competitors, industryor market practice or best practice in Australia oroverseas, or

f. reflect changes in technology or our processesincluding our computer systems.

Each of the changes in paragraphs (a) to (f) is aseparate right and this clause is to be read as ifsuch change was a separately expressed right.

Without limiting our rights under paragraphs (a)to (f), we may from time to time vary any of theterms and conditions for reasons other than theones mentioned above (e.g. due to unforeseenevents).

Any such variation shall apply to all dealingsbetween You and the Participant on and from theday on which the variation takes effect. If theParticipant varies these terms, conditions and/orservices, the

Participant will give not less than seven (7) daysnotice to You at the postal or electronic addresslast notified to the Participant by you, or at theAsgard Website.

Also the Participant may use our IVR facility tonotify You of amendment(s), and provideinformation about where You can access fulldetails of the amendment(s).

10.4 However, the Participant does not need to give Youadvance notice where any variation of these terms andconditions is required to comply with a Prescribed

Requirement or is necessitated by an immediate needto restore or maintain the security of the system orindividual accounts.

11. NOTICE

11.1 Any notice given, or demand made by theParticipant, may be made by facsimile, by post or byemail to the last notified address, facsimile number oremail address as the case may be. Such notice or demandshall be deemed to have been received.

a. if given by post will be deemed to have beenreceived on the third Business Day followingposting

b. if given by facsimile, will be deemed to havebeen received upon production of a transmissionreport by the machine from which the facsimilewas sent which indicates that the facsimile wassent in its entirety to the facsimile number of therecipient

c. when sent by email, one hour after theParticipant sends it, and

d. if given to us by email will be deemed to havebeen received upon being opened by us.

11.2 The Participant at its discretion may send anyConfirmation in relation to any transaction on Your behalfby:

a. pre-paid post to Your last notified address. SuchConfirmation shall be deemed to have beenreceived on the Business Day following posting,or

b. email, facsimile transmission or electronic datainterchange (including over the World Wide Web)to Your last notified email address or facsimilenumber when such address or number is providedby You. You acknowledge that You consent toreceiving Your Confirmations by such electroniccommunication. You further acknowledge that theconditions set out in Part 3.4 of the ASIC MarketIntegrity Rules and part 7.3 of the ASIC MarketIntegrity Rules (Competition in Exchange Markets)2011 Rules apply to such Confirmations. AnyConfirmation sent to You by such electroniccommunication shall be deemed to be received onthe day it was sent.

12. DISPUTE RESOLUTION

12.1 Any disputes between You and the Participant willbe referred to the Australian Financial ComplaintsAuthority (AFCA) if the dispute is within the jurisdictionof AFCA. If the dispute is not within the jurisdiction ofAFCA or cannot be settled through its processes, theparties will appoint a mediator and attend mediation inorder to resolve the dispute.

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13. APPLICABLE LAW

13.1 This Agreement is subject to the laws of the Stateof New South Wales, and the parties agree to submit tothe non-exclusive jurisdiction of the courts of New SouthWales, but the Participant may commence proceedingsin another competent jurisdiction.

14. GUARANTEE & INDEMNITY

14.1 The Guarantor unconditionally and irrevocablyguarantees the payment to the Participant of theGuaranteed Money.

14.2 If You do not pay the Guaranteed Money on timeand in accordance with these terms and conditions, theGuarantor agrees to pay the Guaranteed Money to theParticipant on demand from the Participant.

14.3 The Participant need not make a demand upon Youto pay the Guaranteed Money or take action to enforceits rights against You before the Participant claims fromthe Guarantor.

14.4 The Guarantor makes the same declarations,agreements, authorisations and undertakings, and entersinto the same agreement with the Participant as if theGuarantor was named in these terms and conditions.

14.5 The guarantee in this clause is a continuingobligation and extends to all of the Guaranteed Money.

14.6 The Guarantor unconditionally and irrevocablyindemnifies the Participant and must pay the Participanton demand for any loss or costs the Participant suffersor incurs if:

a. You do not, are not obliged to, or are unable to,pay the Participant the Guaranteed Money inaccordance with these terms and conditions, or

b. the Guarantor is not obliged to pay theParticipant an amount under the guarantee inclause 15.1, or

c. the Participant is obliged, or the Participantagrees, to pay an amount to a trustee inbankruptcy, liquidator or controller (as defined inthe Corporations Act) (or to a bankrupt person orinsolvent company) in connection with a paymentby the Guarantor or You.

14.7 The Guarantor acknowledges that it is responsiblefor making itself aware of Your financial position.

14.8 The indemnity in this clause 15 is a continuingobligation, independent of the Guarantor’s otherobligations under these terms and conditions. Itcontinues even after those obligations end. It is notnecessary for the Participant to incur expenses or makepayment before enforcing a right of indemnity conferredby this guarantee and indemnity.

14.9 Rights given to the Participant under this guaranteeand indemnity and the Guarantor’s liability under it arenot affected by any act or omission by the Participant oranything else that might otherwise affect them underlaw.

14.10 Under law, a trustee in bankruptcy, a liquidator ora controller (as defined in the Corporations Act) may askthe Participant to refund a payment the Participant havereceived in connection with these terms and conditionsor Guaranteed Money. To the extent that the Participantis obliged, or agrees, to make a refund, the Participantmay treat the payment as if it had not been made to theParticipant. The Participant is then entitled to exercisetheir rights against the Guarantor under this guaranteeand indemnity as if the payment had not been made.This applies despite anything in this guarantee andindemnity or the fact that the Guarantor may have endedit.

14.11 The Guarantor must pay all amounts due under theguarantee and indemnity in full without setting offamounts the Guarantor believes the Participant owes toYou or to the Guarantor and without counterclaimingamounts from the Participant. 15.12 All payments theGuarantor makes must also be free of any withholdingor deduction for taxes, unless the law prevents this.

14.13 The Participant may set off any money it owes theGuarantor against any money the Guarantor owes theParticipant under the guarantee and indemnity in theseterms and conditions.

15. COMPLAINTS

a. If You are not satisfied with the service or adviceYou receive from The Participant, You are entitledto complain. We have established procedures toensure that all enquiries and complaints areproperly considered and dealt with.

b. We accept that sometimes we can get thingswrong, and when this happens we’re determinedto make them right again. Most problems can beresolved quickly and simply by talking with us.

You can contact us at the telephone or facsimilenumbers provided on the Trading Site, oralternatively write to us at:

Group Customer RelationsReply Paid 41SYDNEY NSW 2000

c. What we do when You make a complaint to us

i. acknowledge Your complaint and makesure we understand the issues

ii. do everything we can to fix the problem

iii. keep You informed of our progress

iv. keep a record of Your complaint

v. give You our name and contact details sothat You can follow up if You want to, and

iv. provide a final response within 45 days.

d. If we are unable to provide a final response toYour complaint within 45 days, we will:

i. inform You of the reasons for the delay

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ii. advise of Your right to complain to theAustralian Financial Complaints Authority(AFCA), and

iii. provide You with the AFCA contactdetails.

e. External dispute resolution

If You are not happy with the response we provide,You may refer Your complaint to AFCA. AFCAoffers a free, independent dispute resolutionservice for the Australian banking, insurance andinvestment industries.

f. Where to get help:

Contact AFCA

Online: www.afca.org.auEmail: info@afca.org.auPhone: 1800 931 678 (free call)Mail: Australian Financial ComplaintsAuthority GPO Box 3, Melbourne VIC 3001

16. SEVERENCE

16.1 If any part of any of these terms and conditions isfound to be void or unenforceable for unfairness or anyother reason (for example, if a court or other tribunal orauthority declares it so), the remaining parts of theseterms and conditions will continue to apply as if the voidor unenforceable part had never existed.

TERMS AND CONDITIONS OFPARTICIPANT SPONSORSHIPAGREEMENT EXPLANATION OFEFFECT OF PARTICIPANTSPONSORSHIP AGREEMENT

The Terms and Conditions of Participant SponsorshipAgreement below constitute a contract that you enterinto with us, under which You name us as Your CHESSsponsor and authorise us to create a CHESS ParticipantSponsored Holding in your name and to trade on it asyou instruct. This means that we control or ‘sponsor’Your holdings of financial products on CHESS.

Clearing House Electronic Subregister System (CHESS)is the computer system used by ASX Settlement to recordshareholdings and manage the settlement of sharetransactions.

Being CHESS sponsored by us means you can buy andsell shares more quickly than if your shares were ‘issuersponsored’, and You can buy shares without providinga deposit if you have sufficient holdings.

You can also discuss the Terms and Conditions ofParticipant Sponsorship Agreement with us. To do so,please contact us on the details provided in the headerof this document or on the Trading Site.

RECITALS

A. ASX Settlement, in its capacity as the approvedClearing and Settlement Facility under the CorporationsAct, operates the Clearing House Electronic SubregisterSystem (CHESS).

B. CHESS allows Clients to hold Financial Products in anuncertificated form in holdings sponsored by theParticipant.

C. The Client (the Participant Sponsored Holder) agreesto be sponsored by the Participant AGREEMENT

1. DEFINITIONS AND INTERPRETATIONS

In this Agreement:

1.1 Terms which are defined in clause 1.0 of theTerms and Conditions of Online Access have thesame meaning in these terms and conditions.

1.2 Terms which are defined in the ASX SettlementOperating Rules have the same meaning in theseterms and conditions.

1.3 This Agreement is intended to comply withthe ASX Settlement Operating Rules (the Rules)and shall be read and construed accordingly. (Acopy of any further definitions may be obtainedfrom the Participant by request).

1.4 A reference to Rule (e.g. Rule 7.2) is a referenceto a rule of the ASX Settlement Operating Rules.

2. APPOINTMENT

2.1 The Participant Sponsored Holder appoints theParticipant to provide, and the Participant agrees toprovide, transfer and settlement services as agent forthe Participant Sponsored Holder in relation to SponsoredHoldings on the terms and conditions contained in thisAgreement.

3. PARTICIPANT RIGHTS

3.1 Where the Participant Sponsored Holder authorisesthe Participant to buy Financial Products, the ParticipantSponsored Holder will pay for those Financial Productson or before the date agreed with the Participant forpayment. The Participant may require payment or adeposit before it executes the Participant SponsoredHolder’s instructions to buy Financial Products.

3.2 Subject to Clause 3.3, the Participant is not obligedto transfer Financial Products into the ParticipantSponsored Holding, where payment for those FinancialProducts has not been received, until payment isreceived.

3.3 Where a contract for the purchase of FinancialProducts remains unpaid, after the Participant has madea demand of the Participant Sponsored Holder to pay forthe Financial Products, the Participant may sell thoseFinancial Products that are the subject of that contract

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at the Participant Sponsored Holder’s risk and expenseand that expense shall include brokerage, and stampduty and any other costs incurred by the Participant.

3.4 Where the Participant claims that an amount lawfullyowed to it has not been paid by the Participant SponsoredHolder, the Participant has the right to refuse to complywith the Participant Sponsored Holder’s WithdrawalInstructions, but only to the extent necessary to retainFinancial Products of the minimum value held in aParticipant Sponsored Holding (where the minimumvalue is equal to 120% of the current market value of theamount claimed).

4. PARTICIPANT SPONSORED HOLDER’SRIGHTS

4.1 Subject to Clauses 3.3 and 3.4 and Rules 7.2.2(e) and7.2.2(f), the Participant will initiate any transfer,conversion or other action necessary to give effect toWithdrawal Instructions within two (2) Business Daysof the date of the receipt of the Withdrawal Instructions.

4.2 Subject to Rule 7.4, the Sponsoring Participant willnot initiate any Transfer or Conversion into or out of theParticipant Sponsored Holding without the expressauthority of the Participant Sponsored Holder; and whichprovide for, and give effect to, the novation of theSponsorship Agreement upon a change of ControllingParticipant in accordance with Rule 7.1.10.

For the purpose of Rule 7.2.2(a), where the CHESS Holdingis a new CHESS Holding, the Sponsoring Participant mustinsert the HIN in the Sponsorship Agreement once theHIN has been allocated to the Participant SponsoredHolder in accordance with Rule 8.7.2.

4.3 The Participant is an Australian Financial ServicesLicensee and therefore regulated by ASIC and subject tothe regulations imposed by ASIC. In addition, as aparticipant of the ASX Group and Chi-X, the Participantis bound by the Market Operating Rules, ASX SettlementOperating Rules, ASX Clear Operating Rules andassociated procedures. The Participant Sponsored Holdercan obtain further information as to the status of theParticipant from either ASIC, Chi-X, ASX, ASX Settlementor ASX Clear.

4.4 The Participant Sponsored Holder may lodge acomplaint against the Participant with either the ASX,ASX Settlement, ASX Clear or Australian FinancialComplaints Authority as a result of any contraventionof this agreement.

Any claim for compensation can be lodged with theNational Guarantee Fund which operates as acompensation arrangement for investors who may sufferloss in the circumstances specified under Part 7.5,Division 4 of the Corporations Regulations in relation toequities and warrants and exchange traded options.

5. SUPPLY OF INFORMATION

5.1 The Participant Sponsored Holder shall supply allinformation and supporting documentation that isreasonably required to permit the Participant to complywith the registration requirements, as are in force fromtime to time, under the Rules.

6. EXCHANGE TRADED OPTIONS, PLEDGINGAND SUB-POSITIONS

6.1 Where the Participant Sponsored Holder arrangeswith ASX Clear to lodge Financial Products in aParticipant Sponsored Holding as cover for writtenpositions in the Australian Options Market, and informsthe Participant of the arrangement, the ParticipantSponsored Holder authorises the Participant to takewhatever action is reasonably required by ASX Clear inaccordance with the Rules to give effect to thatarrangement.

6.2 Where the Participant Sponsored Holder arrangeswith any person to give a charge or any other interest inthe Financial Products in a Participant SponsoredHolding, the Participant Sponsored Holder authorisesthe Participant to take whatever action is reasonablyrequired by the person in accordance with the Rules togive effect to that arrangement.

6.3 The Participant Sponsored Holder acknowledges thatwhere, in accordance with this Agreement and/or theParticipant Sponsored Holder’s instructions, theParticipant initiates any action which has the effect ofcreating a sub-position over Financial Products in theParticipant Sponsored Holding, the right of theParticipant Sponsored Holder to transfer, convert orotherwise deal with those Financial Products is restrictedin accordance with the terms of the Rules relating tosub-positions.

6.4 Nothing in this Agreement operates to override anyinterest of ASX Clear in the Financial Products.

7. FEES

7.1 The Participant Sponsored Holder shall pay allBrokerage fees and associated transactional costs withinthe period prescribed by the Participant. The applicablefees and charges can be located in the Financial ServicesGuide.

8. NOTIFICATIONS ANDACKNOWLEDGEMENTS

8.1 The Participant Sponsored Holder acknowledges thatif the Participant is not a Market Participant of anApproved Market Operator, neither the Approved MarketOperator nor any Related Party of the Approved MarketOperator has any responsibility for regulating therelationship between the Participant Sponsored Holderand the Participant, other than in relation to the Rulesrelating to Sponsorship Agreements.

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8.2 The Participant Sponsored Holder acknowledges thatif a transfer is taken to be effected by the Participantunder Section 9 of the Rules and the Source Holding forthe transfer is a Participant Sponsored Holding underthe Sponsorship Agreement, then:

a. the Participant Sponsored Holder may not assertor claim against ASX Settlement or the relevantIssuer that the transfer was not effected by theSponsoring Participant or that the SponsoringParticipant was not authorised by the ParticipantSponsored Holder to effect the transfer, and

b. unless the Transfer is also taken to have beeneffected by a Market Participant of an ApprovedMarket Operator or a Clearing Participant of ASXClear, the Participant Sponsored Holder has noclaim arising out of the Transfer against thecompensation arrangement applicable to theApproved Market Operator or the ClearingParticipant of ASX Clear under the CorporationsAct and Corporations Regulations.

8.3 In the event that the Participant breaches any of theprovisions of this Agreement, the Participant SponsoredHolder may refer that breach to any regulatory authority,including ASX Settlement.

8.4 In the event that the Participant is suspended fromthe Settlement Facility, subject to the assertion of aninterest in Financial Products controlled by theParticipant where the assertion is made, by either aliquidator, receiver, administrator or trustee of thatParticipant:

a. the Participant Sponsored Holder has the right,within twenty (20) Business Days of ASXSettlement giving notice of suspension, to giveNotice to ASX Settlement requesting that anyParticipant Sponsored Holdings be removed either:

i. from the CHESS Subregister, or

ii. from the control of the suspendedParticipant to the control of anotherParticipant with whom they have enteredinto a valid Sponsorship Agreementpursuant to Rule 12.19.10; or

b. where the Participant Sponsored Holder doesnot give notice under clause 8.4(a), ASX Settlementmay effect a change of Controlling Participantunder Rule 12.19.11 and the Participant SponsoredHolder will be deemed to have entered into a newSponsorship Agreement with the substituteParticipant on the same terms as the existingSponsorship Agreement. Where a ParticipantSponsored Holder is deemed to have entered intoa Sponsorship Agreement in accordance with Rule7.2.3(b)(ii), the new Participant must enter into aSponsorship Agreement with the ParticipantSponsored Holder within ten (10) Business Daysof the change of Controlling Participant.

8.5 The Participant Sponsored Holder acknowledges thatbefore the Participant Sponsored Holder executed theAgreement, the Participant provided the ParticipantSponsored Holder with an explanation of the effect of

the Sponsorship Agreement to the Participant SponsoredHolder and the Participant Sponsored Holder understandsthe effect of the Agreement.

8.6 The Participant Sponsored Holder acknowledges thatin the event of the death or bankruptcy of the ParticipantSponsored Holder, a Holder Record Lock will be appliedto all Participant Sponsored Holdings in accordance withRules 8.15.8 to 8.15.11, unless the Participant SponsoredHolder’s legally appointed representative or trusteeelects to remove the Participant Sponsored Holdings fromthe CHESS Subregister.

8.7 The Participant Sponsored Holder acknowledges thatin the event of the death of the Participant SponsoredHolder, this Sponsorship Agreement is deemed to remainin operation, in respect of the legally appointedrepresentative authorised to administer the ParticipantSponsored Holder’s estate, for a period of up to threecalendar months subsequent to the removal of the HolderRecord Lock pursuant to Rule 8.16.3, unless theParticipant Sponsored Holder’s legally appointedrepresentative elects to remove the Participant SponsoredHoldings from the CHESS Subregister.

8.8 (Joint Holdings Only) The Participant SponsoredHolder acknowledges that in the event of the death of ajoint Participant Sponsored Holder, all Holdings underthe joint Holder Record must be transferred into newHoldings under a new Holder Record in the name of thesurviving Participant Sponsored Holder, and theSponsorship Agreement remains valid for the newHoldings under the new Holder Record.

8.9 (Joint Holdings Only) The Participant SponsoredHolder acknowledges where the Sponsorship Agreementis in respect of a joint Participant Sponsored Holding, inthe event of the Bankruptcy of one of the Holders, theControlling Participant will:

a. unless the legally appointed representative ofthe bankrupt Participant Sponsored Holder electsto remove the Holdings from the CHESSSubregister, establish a new Holder Record in thename of the bankrupt Participant SponsoredHolder, transfer the interest of the bankruptParticipant Sponsored Holder into new Holdingsunder the new Holder Record and request thatASX Settlement apply a Holder Record Lock to allHoldings under that Holder Record, and

b. establish a new Holder Record in the name(s)of the remaining Participant Sponsored Holder(s)and transfer the interest of the remainingParticipant Sponsored Holder(s) into new Holdingsunder the new Holder Record.

9. CHANGE OF CONTROLLING PARTICIPANT

9.1 If the Participant Sponsored Holder receives aParticipant Change Notice from the ControllingParticipant of the Participant Sponsored Holding and theParticipant Change Notice was received at least twenty(20) Business Days prior to the date proposed in theParticipant Change Notice for the change of ControllingParticipant, the Participant Sponsored Holder is underno obligation to agree to the change of ControllingParticipant, and may choose to do any of the things setout in clauses 9.2 or 9.3.

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9.2 The Participant Sponsored Holder may choose toterminate the Agreement by giving WithdrawalInstructions under the Rules to the ControllingParticipant, indicating whether the Participant SponsoredHolder wishes to:

a. transfer its Participant Sponsored Holding toanother Controlling Participant, or

b. transfer its Participant Sponsored Holding toone or more Issuer Sponsored Holdings.

9.3 If the Participant Sponsored Holder does not take anyaction to terminate the agreement in accordance withclause 9.2 above, and does not give any other instructionsto the Controlling Participant which would indicate thatthe Participant Sponsored Holder does not agree to thechange of Controlling Participant then, on the EffectiveDate, the Agreement will have been taken to be novatedto the New Controlling Participant and will be bindingon all parties as if, on the Effective Date:

a. the New Controlling Participant is a party tothe Agreement in substitution for the ExistingControlling Participant

b. any rights of the Existing ControllingParticipant are transferred to the New ControllingParticipant, and

c. the Existing Controlling Participant is releasedby the Participant Sponsored Holder from anyobligations arising on or after the Effective Date.

9.4 The novation in clause 9.3 will not take effect untilthe Participant Sponsored Holder has received a noticefrom the New Controlling Participant confirming thatthe New Controlling Participant consents to acting asthe Controlling Participant for the Participant SponsoredHolder. The Effective Date may as a result be later thanthe date set out in the Participant Change Notice.

9.5 The Participant Sponsored Holder will be taken tohave consented to the events referred to in clause 9.4 bythe doing of any act which is consistent with thenovation of the Agreement to the New ControllingParticipant (for example by giving an instruction to theNew Controlling Participant), on or after the EffectiveDate, and such consent will be taken to be given as ofthe Effective Date.

9.6 The Agreement continues for the benefit of theExisting Controlling Participant in respect of any rightsand obligations accruing before the Effective Date and,to the extent that any law or provision of any agreementmakes the novation in clause 9.3 not binding or effectiveon the Effective Date, then the Agreement will continuefor the benefit of the Existing Controlling Participantuntil such time as the novation is effective, and theExisting Controlling Participant will hold the benefit ofthe Agreement on trust for the New ControllingParticipant.

9.7 Nothing in this clause 9.0 will prevent the completionof CHESS transactions by the Existing ControllingParticipant where the obligation to complete thosetransactions arises before the Effective Date and theAgreement will continue to apply to the completion of

those transactions, notwithstanding the novation of theAgreement to the New Controlling Participant under thisclause 9.0.

9.8 In the event that any of the Holdings comprise AQUAProducts, the new Controlling Participant is accreditedin accordance with Section 18 of the Rules to facilitatethe settlement of AQUA Products. Note: Under Rule 7.4,ASX Settlement will not accept a Notice of change ofControlling Participant where the new ControllingParticipant is not accredited to facilitate the transfer ofAQUA Products.

10. CLAIMS FOR COMPENSATION

10.1 As a Participant of the ASX Group any claim forcompensation can be lodged with the National GuaranteeFund which operates as a compensation arrangementfor investors who may suffer loss due to the defalcationby Participants in relation to equities and warrants andexchange traded options.

10.2 If the Participant breaches a provision of thisAgreement and the Participant Sponsored Holder makesa claim for compensation pursuant to that breach, theability of the Participant to satisfy that claim will dependon the financial circumstances of the Participant.

10.3 If a breach by a Participant of a provision of thisAgreement falls within the circumstances specified inthe compensation arrangements applicable to theApproved Market Operator or the Clearing Participantof ASX Clear under the Corporations Act andCorporations Regulations, a Participant Sponsored Holdermay make a claim under the relevant compensationarrangements.

10.4 The Participant Sponsored Holder is entitled toreceive an executed copy of this Agreement from theParticipant but acknowledges that the Participant shallnot be required to provide such copy unless requestedby the Participant Sponsored Holder.

11. TERMINATION

11.1 Subject to the Rules, this Agreement will beterminated upon the occurrence of any of the followingevents:

a. by notice in writing from either the ParticipantSponsored Holder or the Participant to the otherparty to this Agreement

b. upon the Participant becoming insolvent

c. upon the termination or suspension of theParticipant, or

d. upon the giving of Withdrawal Instructions bya Participant Sponsored Holder to a ControllingParticipant in accordance with Rule 7.1.10(c).

11.2 Termination under Clause 11.1(a) will be effectiveupon receipt of Notice by the other party to theAgreement.

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12. VARIATION

12.1 Should any of the provisions in this Agreement beinconsistent with the provisions in the Rules, theParticipant shall, by giving the Participant SponsoredHolder not less than seven (7) Business Days writtenNotice, vary the Agreement to the extent to which, inthe Participant’s reasonable opinion, it is necessary toremove any inconsistency.

CUSTOMER INFORMATION ANDPRIVACY

WHAT INFORMATION WE COLLECT

In this clause ‘you’ includes our customer and any personwho holds office in an entity which is a customer. Wecollect information about you (such as your name,address and contact details), and information about yourinteractions with us, such as activity on your account.We may also collect publicly available information aboutyou.

WHY WE COLLECT YOUR INFORMATION ANDWHAT WE USE IT FOR

We collect your information because we are required toidentify you in accordance with the Anti-MoneyLaundering and Counter-Terrorism Financing Act 2006and in order to comply with taxation laws, such as theTaxation Administration Act 1953 and the Income TaxAssessment ct 1936.

We also collect it to administer our customerrelationships and internal processes including riskmanagement and pricing, under our arrangements withgovernment agencies, and to identify and tell you aboutproducts and services that you request from affiliatedproviders and external providers for whom we act asagent.

If you give us your electronic and telephone details, youagree we may use this to communicate with youelectronically, by phone or SMS, including providingupdates, reminders and (unless you tell us not to)marketing information. You must give us accurate andcomplete information; otherwise you may be breakingthe law and we may not be able to provide you with theproducts and services that you require. If you changeyour personal details (e.g. address, name or emailaddress) you must tell us straight away.

WHO WE MAY EXCHANGE YOURINFORMATION WITH

We may exchange your information with our relatedentities and certain third parties, for example:

your representatives, advisers, brokers and agents,and their service providers

our service providers and those who refer businessto us

co-branding or branding partners (organisationswith whom we have agreements to provideproducts and services under a different brand name)

market operators, operators of clearing andsettlements facilities, share and other registries,regulatory and government authorities

platform providers, issuers of financial products,other financial institutions, and other bodies (forexample, if you do not perform your obligationsunder a share trade).

Sometimes it may be necessary to send your informationoverseas – for example, where we outsource functionsoverseas, where we need to complete a transaction onyour behalf or where this is required by laws andregulations in Australia or in another country. See thePrivacy Policy for more information.

OUR PRIVACY POLICY

Our Privacy Policy is available on the Website and shouldbe read in conjunction with the above. It contains furtherdetails about our information collection and handlingpractices including information about:

other ways and reasons we may collect, use orexchange your information

how you may access and seek correction of theinformation, and

how to make a complaint about a breach of yourprivacy rights, and our complaint handlingprocedures.

We encourage you to check the Website regularly for anyupdates to the Policy.

HOW TO CONTACT US

For privacy-related enquiries, please contact us on thedetails provided in the header of this document. We aimto resolve your query or complaint at your first point ofcontact with us, however if you have tried to resolveyour complaint and are not satisfied with the outcome,you may contact our Customer Relations team directlyby calling 1800 805 605, or write to Customer Relations,Reply Paid 41, Sydney NSW 2001.

BEST EXECUTION POLICY

Share Trading is a service provided by AustralianInvestment Exchange Ltd (the Participant, we, us, our)ABN 71 076 515 930 AFSL 241400, a participant of theASX Group and Chi-X Australia.

As a market participant, Australian Investment ExchangeLimited has an obligation to obtain the best outcome forits clients when handling and executing client orders,the Best Execution Obligation. This disclosure sets outhow the Participant meets its Best Execution Obligation.

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The Participant will take all reasonable steps to obtainthe best possible outcome for its clients. Best outcomemeans different things for different clients. For retailclients best outcome will mean best total consideration– in other words, the purchase or sale price afterbrokerage and GST. If you are a retail client, this willmean that the Participant will always attempt to obtainthe best total consideration for your order unless youinstruct us otherwise. For wholesale clients, bestexecution will include price, costs, speed and likelihoodof execution and any other relevant order consideration.The Participant will generally give price a higher relativeimportance when obtaining the best outcome but mayalso take into consideration and give priority to a rangeof different factors, including the requirement for timelyexecution, the liquidity of the market, potential priceimpact and the size of the order. For both retail andwholesale client orders, we will choose a venue or venuesthat satisfy our Best Execution Obligation. Executionvenues considered by the Participant when executingorders are ASX TradeMatch, ASX CentrePoint and Chi-XAustralia. At present due to limited liquidity, theParticipant will not send orders to the ASX PureMatchorder book. Where part or all of an order does not tradeimmediately, the remainder of that order will be sent toone of the available execution venues. During theopening and closing phases of the trading day, theParticipant will send orders to participate in the ASXTradeMatch opening and closing auctions. The closingprice of a security will be determined by the ASXTradeMatch closing price. When an execution venue isunavailable (for example, due to a market outage,differing trading hours for trading venues or outside oftrading hours), the Participant may execute existing andnew orders on any remaining open execution venuesprovided we believe that our Best Execution Obligationcan be achieved in taking this action. Your orders canbe executed via different methods including by anautomated order processing system or by humanintervention. Your orders will be treated in accordancewith the relevant Market Operating Rules and ASICMarket Integrity Rules. Where we receive specificinstructions from you, we will take reasonable steps toexecute those instructions, even though they may notachieve the best outcome for you, provided they do notconflict with other obligations under the CorporationsAct, ASIC Market Integrity Rules or other relevant laws.Wholesale clients may provide standing instructions orexecution requirements which can include instructionsto opt-out of our Best Execution procedures. On receiptof a reasonable request by a client we will provide theclient with evidence that the order has been executedin accordance with our policies and procedures. Onreceipt of a request we will advise the client of theestimated time to provide the necessary information.The Participant will periodically review and monitor itsBest Execution procedures, practices and connections toalternate trading venues. We will annually review anyopt-out or standard instructions received from awholesale client.

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Date Issued: 17 February 2018

PART A – FINANCIAL SERVICES GUIDE

WHAT IS A FINANCIAL SERVICES GUIDE?

This Financial Services Guide (FSG) has been preparedby Australian Investment Exchange Limited (theParticipant, provider, we, us, our). This FSG sets out thefinancial services and the types of financial productsthat we are authorised to provide under our AustralianFinancial Services Licence, number 241400. This FSG willinform you (a) of the service we provide to you throughyour Adviser, or (b) where you have been referred to usby a third party (referrer), assist you in deciding whetherto use any of our services. It also sets out the procedureswe follow when dealing with complaints.

WHO ARE WE?

Australian Investment Exchange Limited (theParticipant) ABN 71 076 515 930 is licensed under theCorporations Act, Australian Financial Services LicenseNo 241400 and is a participant of the ASX Group andChi-X Australia.

THIS FSG IS DIVIDED INTO TWO PARTS

Part A contains important information about our servicesincluding the financial services and the types of financialproducts that we are authorised to provide under ourAustralian Financial Services Licence. It also containsinformation describing how we are remunerated and theprocedures we follow when dealing with complaints.

Part B sets out the relationship between us and youradviser, or referrer. It contains information about anyfees, charges and commissions that we may earn, chargeor rebate in relation to us providing those services andany potential conflict of interest we may have. If youhave not received a copy of Part B, please contact us onthe telephone number provided in the header of thisdocument.

WHAT FINANCIAL SERVICES ARE WEAUTHORISED TO PROVIDE?

Pursuant to our Australian Financial Services Licence,we are authorised to deal in and provide financial productadvice in the following product classes:

deposit and payment products limited to basicdeposit products

securities (such as shares, CommonwealthGovernment Securities and Bonds)

derivatives

interests in managed investment schemes includinginvestor directed portfolio services

margin lending facilities (deal in only)

foreign exchange contracts (deal in only), and

we are also authorised to provide custodial ordepository services, in relation to our nomineecompany operated as part of our stock brokingbusiness.

We are responsible for the financial services provided toyou, including the distribution of this FSG.

PROVISION OF GENERAL ADVICE ONLY

We do not provide personal advice in relation to financialproducts. However, we do provide general advice whichcan include information about our products, the marketsin which they are invested, and our opinions about ouroutlook for those products, markets and research.

The information we may distribute does not provideadvice about products suitable for your particular needs,objectives or financial circumstances, even if we mayhave commented in view of the current or future marketconditions or prospects for the products.

As such this information does not constitute personalinvestment advice and as it has been prepared withouttaking into account your objectives, financial situationor needs, therefore we will not provide you with aStatement of Advice.

You should always consider the appropriateness of theadvice in light of your own objectives, financial situationor needs before acting on the advice. If you use theservices of an adviser you should consider and discusswith your Adviser before making your own investmentchoice. Your Adviser may provide you with a Statementof Advice.

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AUSTRALIAN INVESTMENT EXCHANGE LIMITED (AUSIEX)FINANCIAL SERVICES GUIDE - PART A

PLACING AN ORDER OR UPDATING YOURPERSONAL DETAILS (THIRD PARTYREFERRED CLIENTS ONLY)

You can provide your transaction instructions bytelephone or through our website. All transactions aregoverned by our Terms and Conditions which aremaintained on our website. You can update most of yourpersonal details through our website. In some instances,we may require you to provide us with writtenconfirmation of changes to your personal details forsecurity or regulatory reasons.

SOME RISKS ASSOCIATED WITHINVESTING

Although we do not provide personal financial productadvice you should be aware that there are inherent risksassociated with investing which include:

Overall market risk – the risk of gain or loss byreason of movements in the share market generally,or on other markets

International risk – the vulnerability due tointernational events or international market factors

Sector risk – risk associated with an industry’sspecific products or services

Specific asset risk – risks associated with thespecific investment

Research, model portfolios, and newsletterlimitations– the research available through us is the opinionof specialist analysts, is time available through usis the opinion of specialist analysts, is time specificand cannot be guaranteed. Before acting on anyadvice contained in a research document ornewsletter, you should assess whether the adviceis appropriate in light of your own objectives orfinancial circumstances.

PRODUCT DISCLOSURE STATEMENTS

If you are seeking to acquire a specific financial product,you should obtain a copy of, and consider, the ProductDisclosure Statement (PDS) for that product beforemaking any decision.

If you use an Adviser, they may provide you withpersonal advice or recommend financial products. Whilstwe do not provide personal advice or recommendfinancial products, in some circumstances, we or yourAdviser, may provide you with a PDS for selectedproducts. The PDS sets out important information aboutthe particular product including the features, benefits,fees and risks associated with it, to assist you in makingan informed decision. A PDS for the products providedby us is available either from your Adviser or bycontacting us.

HOW ARE OUR STAFF REMUNERATED?

Our staff are remunerated by salary from the Participantand do not directly receive any commissions or fees. Theymay be eligible for a bonus payment. Some staff bonuspayments may be up to 45% of fees and commissionsthat the Participant receives from the placement of afinancial product. These bonus payments arediscretionary, and based on achievement ofpre-determined business objectives.

These may include:

Business Outcomes

Customer Service

People Engagement

Special Tasks

People Principles

Our Staff may also be eligible to:

Share in incentives (both monetary andnon-monetary) rewarded for outstanding service

Receive a free grant of shares under the EmployeeShare Acquisition Plan (ESAP)

Participate in the long term incentive program. Itis entirely discretionary and is based on a staffmember’s contribution to the business over time.

HOW ARE ANY COMMISSIONS, FEES OROTHER BENEFITS CALCULATED FORPROVIDING THE FINANCIAL SERVICES?

Our primary source of income is from the brokerage paidon transactions made through our services. Thecommissions, fees and other benefits that we receiveand pay are outlined in Part B of this FSG.

HOW DO WE MANAGE OURCOMPENSATION ARRANGEMENTS?

Where we are liable to meet a claim, payment willgenerally be paid from our cash flows and availableresources.

For claims we may rely on and claim under theprofessional indemnity insurances that we hold. Theseinsurances are between us and the insurer and areintended to respond to civil liability resulting fromsignificant claims for compensation made against us forfinancial services provided by us.

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These insurances provide cover even if one of our staffhas ceased to act or work for us.

Our compensation arrangements comply with thearrangements required by the Australian Securities andInvestments Commission.

HOW IS CUSTOMER INFORMATION DEALTWITH?

The privacy of your customer information is importantto us. We collect your customer information to ensurethat we are able to provide you with the products andservices most appropriate to your needs.

Telephone conversations with us may be recorded toensure our service standards are met or exceeded and toallow records to be kept of the advice given and orderstaken.

We have adopted the principles set out in the PrivacyAct as part of our continuing commitment to clientservice and maintenance of client confidentiality.

If you would like further information regarding thispolicy please contact us by email, telephone or fax onthe contact details provided in the header of thisdocument between 8.30am and 6pm (Sydney time)Monday to Friday, or write to us at: Locked Bag 3005Australia Square, NSW 1215.

WHAT SHOULD YOU DO IF YOU HAVE ACOMPLAINT?

If you are not satisfied with the service or advice youreceive from us, you are entitled to complain. We haveestablished procedures to ensure that all enquiries andcomplaints are properly considered and dealt with.

We accept that sometimes we can get things wrong, andwhen this happens we’re determined to make them rightagain.

Most problems can be resolved quickly and simply bytalking with us. You can contact us at the telephone orfacsimile numbers provided on the Trading Site, oralternatively write to us at:

Group Customer RelationsReply Paid 41SYDNEY NSW 2000

WHAT WE DO WHEN YOU MAKE ACOMPLAINT TO US

acknowledge your complaint and make sure weunderstand the issues

do everything we can to fix the problem

keep you informed of our progress

keep a record of your complaint

give you our name and contact details so that youcan follow up if you want to, and

provide a final response within 45 days.

IF WE ARE UNABLE TO PROVIDE A FINALRESPONSE TO YOUR COMPLAINT WITHIN45 DAYS, WE WILL:

inform you of the reasons for the delay

advise of your right to complain to the AustralianFinancial Complaints Authority (AFCA), and

provide you with the AFCA contact details.

EXTERNAL DISPUTE RESOLUTION

If you are not happy with the response we provide, youmay refer your complaint to AFCA. AFCA offers a free,independent dispute resolution service for the Australianbanking, insurance and investment industries.

WHERE TO GET HELP CONTACT AFCA

Write or fax your letter to:Australian Financial Complaints AuthorityGPO Box 3Melbourne VIC 3001

Call: 1800 931 678 (free call)Email: info@afca.org.auVisit the website: afca.org.au

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ADVISER PART B

SCHEDULE OF FEES TO AUSTRALIANINVESTMENT EXCHANGE LIMITED

BROKERAGE

Our primary source of income is from the brokerage paidon transactions made through your Australian FinancialService Licensee (Adviser) and other Companies whenusing our services. These can generally range from 0.11%(brokerage on Equities and Warrants) to 0.55% (brokerageon Exchange Traded Options). Remaining charges overand above our minimum brokerage will be paid to yourAdviser and attributed to any additional advice feesand/or service fees charged to you by your Adviser(where applicable). Refer to your Adviser for furtherdetails.

DERIVATIVES

Before investing in derivative products, you should readthe Exchange Traded Options PDS and associated ASXdocumentation. An Exchange Traded Option contract isa contract to buy or sell underlying securities in apredetermined quantity, usually of 100 units, at apredetermined price on, or before, a predetermined date.Please be advised that not all Advisers are authorisedto deal in derivative products.

ASX Clear transaction fees of $0.13 (GST exclusive) percontract apply for equity Exchange Traded Options, and$0.05 (GST exclusive) per contract exercise fee. In thecase of Index Options, ASX Clear charges $0.45 percontract (GST exclusive) for Index ETO transactions, and$0.35 per contract (GST exclusive) for Index ETOexercise/assignment. ASX Clear fees have been set outon a GST exclusive basis as the total GST may be roundedin accordance with the GST law.

WARRANTS

Before investing in warrants, you should read thePDS specific to that warrant and associated ASXdocumentation.

CONDITIONAL ORDERS

A Conditional Order is an instruction to monitor asecurity for a set of predefined criteria. Once the criteriahave been met an order is submitted to the market.

We charge your Australian Financial Service licensee onthe purchase and sale of executed transactions made onyour account. We will deduct any government chargesfrom the proceeds of a sale or add applicable governmentcharges to the purchase price of orders you make.

Minimum fees apply on the total consideration of thecontract and additional administration fees may alsoapply in certain circumstances. These range frombetween $33 and $55 per order.

Our fees may vary depending on the cash accountbalance you may have with us, the type of marketinformation you request, the level of service you requireand the frequency of your transactions.

We may charge a fee of $3.85 for each postedconfirmation. Confirmations sent by email are free.

MARGIN LENDING

We may receive referral fees from time to time fromMargin Lending providers. These will vary dependingon the provider and the amount you have investedthrough us and will generally be between 0.25% and 3%of Margin Lending loan balances.

CASH MANAGEMENT

Cash management, money market and fixed interestproducts charge a variety of fees and varying rates ofinterest, which will be disclosed in any PDS provided.These may range from between 0.25% to 3% of accountbalances held with the product provider.

TRUST ACCOUNT

We are required to maintain a trust account on yourbehalf to hold funds that are used for your share tradingaccount. We will retain any interest that may be earnedon this account.

INITIAL PUBLIC OFFERINGS

We may receive upfront fees, volume bonuses, otherincentives and ongoing fees from time to time by makingavailable initial public offerings. These fees will varydepending on the offering at the time. More details abouteach offering will be located on the appropriateprospectus.

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AUSTRALIAN INVESTMENT EXCHANGE LIMITED (AUSIEX)FINANCIAL SERVICES GUIDE - ADVISER PART B

OTHER PRODUCT OFFERINGS RESULTINGIN AN ONGOING COMMISSION

In some cases we may refer you to a product providerwhose product may compliment ours. In these instanceswe may receive a referral fee or commission ranging from0.25% to 3%, depending on the nature and amount ofbusiness being referred. Further information about eachproduct is shown in the appropriate PDS.

If we have referred you to a third party who has a vestedinterest in maintaining an ongoing relationship withyou, a referral fee may be paid. If a third party refers youto us, we may earn a referral fee.

If you are referred to us by another approved party, wemay share with them our commissions or fees, or paythem a referral fee for each trade you place that uses ourservices. These may vary depending on the nature of theagreement, the products being offered, and the extentof business you have with us that is being referred.

Typically, a referral fee may be in the form of rebates onthe trades you make, or a percentage of your portfolio oraccount balance.

Your transaction instruction details may be provided byyour Australian Financial Services licensee adviser overthe telephone or through electronic means. If we receiveyour instructions by telephone or facsimile, yourtransaction will be governed by our standard telephoneand facsimile Terms and Conditions. If your instructionis provided through electronic means, you should reviewthe Terms and Conditions for such. Your AustralianFinancial Service Licensee adviser can provide you withthe appropriate Terms and Conditions, or contact us ifyou would like to review a copy.

OTHER FEES

Other Costs

Buys $55 or 0.11% per dayplus 15%p.a. calculateddaily on outstandingamounts per daySells $27.50 per day plusfail fees (fees are thegreater of $110 per fail per

Fail Fees

day and 0.11% per fail perday to a maximum of$5,500 per day)

$27.50Invalid Online SRN sale

$27.50Cancelled Confirmation

$27.50 per lineOff Market Transfer

$16.50SRN request

$3.85 per confirmationPosting Confirmation Fee

$30 in addition tobrokerage

Third Party Margin LoanSettlement Fee

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This agreement sets out the terms on which we accept and act under a Direct Debit Request (DDR) you give us todebit amounts from your account under the Direct Debit System (DDS). It is additional to the arrangement under whichyou make payments to us.

Asgard Capital Management Ltd ABN 92 009 279 592 (‘we’ or ‘us’), User ID: 016103, Level 38, Central Park, 152 StGeorges Terrace, Perth WA 6000.

You have entered or are about to enter into an arrangement under which you make payments to us. You want to makethose payments by use of the DDS.

Ensure you keep a copy of this agreement as it sets out certain rights you have against us and certain obligations youhave to us due to giving us your DDR.

This agreement sets out the terms on which we accept and act under a Direct Debit Request (DDR) you give us todebit amounts from your account under the Direct Debit System (DDS). It is additional to the arrangement under whichyou make payments to us.

Asgard Capital Management Ltd ABN 92 009 279 592 (‘we’ or ‘us’), User ID: 016103, Level 38, Central Park, 152 StGeorges Terrace, Perth WA 6000.

You have entered or are about to enter into an arrangement under which you make payments to us. You want to makethose payments by use of the DDS.

Ensure you keep a copy of this agreement as it sets out certain rights you have against us and certain obligations youhave to us due to giving us your DDR.

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DIRECT DEBIT REQUEST SERVICE AGREEMENT

WHEN WE ARE BOUND BY THIS AGREEMENT

1. We agree to be bound by this agreement when we receive your DDR complete with the particulars we need todraw an amount under it.

WHAT WE AGREE TO AND WHAT WE CAN DO

2. We only draw money out of your account in accordance with the terms of your DDR.

3. We do not give you a statement of the amounts we draw under your DDR.

4. On giving you at least fourteen (14) days notice, we may: change our procedures in this agreement; change theterms of your DDR; or cancel your DDR.

5. You may ask us to: alter the terms of the DDR; defer a payment to be made under your DDR; stop a drawingunder your DDR; or cancel your DDR by emailing portfoliocare.ewrap@asgard.com.au or writing to PortfolioCare,PO Box 7229, Perth Cloisters Square WA 6000. You should give us at least 14 days notice.

6. You can dispute any amount we draw under your DDR by calling our Customer Relations team on 1800 004 594;or emailing portfoliocare.ewrap@asgard.com.au or writing to PortfolioCare, PO Box 7229, Perth Cloisters SquareWA 6000.

7. We deal with any disputes under Clause 6 of this agreement as follows. We and our bank review our respectiverecords. If necessary we contact your financial institution to review its records. We advise you and your financialadviser in writing within two (2) to four (4) weeks, depending on the nature and extent of the dispute, and themeasures taken to resolve it.

8. If the day on which you must make any payments to us is not a business day, we will draw on your accountunder your DDR on the first business day following that day.

9. If your financial institution rejects any of our attempts to draw an amount in accordance with your DDR, wecontact you and your financial adviser in writing. After three consecutive rejections we advise you and yourfinancial adviser in writing that you can no longer make payments by direct debit.

10. We will not disclose to any person any information you give us on your DDR, which is not generally available,unless: you dispute any amount we draw under your DDR and we need to disclose any information relating toyour DDR or to any amount we draw under it to the financial institution at which your account is held or thefinancial institution which sponsors our use of the DDS or both of them; you consent to that disclosure; or weare required to disclose that information by law.

WHAT YOU SHOULD CONSIDER

11. Not all accounts held with a financial institution are available to be drawn on under the DDS.

12. Before you complete your DDR, it is best to check account details against a recent statement from your financialinstitution to ensure the details on your DDR are completed correctly.

13. If you are uncertain when your financial institution processes an amount we draw under your DDR on a daywhich is not a business day, enquire with your financial institution.

14. It is your responsibility to ensure there are sufficient cleared funds available in your account, by the due dateon which we draw any amount under your DDR, to enable us to obtain payment in accordance with your DDR.

15. We request you to direct all requests to stop or cancel your DDR, and all initial enquiries relating to any disputeunder Clause 6 of this agreement, to us.

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Distributed byHillross FinancialServices LimitedABN 77 003 323 055Level 11, 33 Alfred Street,Sydney NSW 2000Telephone: 1800 445 767Facsimile: (02) 9257 9281

Administrator and CustodianAsgard Capital Management LtdABN 92 009 279 592Australian Financial ServicesLicence No. 240695

Operator and Service ProviderNMMT LimitedABN 42 058 835 573Australian Financial ServicesLicence No. 234653

Correspondence toPortfolioCare PO Box 7229Perth Cloisters Square WA 6000

Customer Relations teamTelephone: 1800 004 594

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1PortfolioCare eWRAP – Investment – Application booklet

HOW TO PROCEED

PORTFOLIOCARE eWRAPINVESTMENTAPPLICATION BOOKLETISSUE DATE: 1 JULY 2020

The table below outlines the forms included in this application booklet and when you need to complete them.

Forms When to complete?

PortfolioCare eWRAP – Investment application

This form needs to be completed if you wish to open a PortfolioCare eWRAP – Investment account.

CASH Connect Account signature card

You need to complete this form if in section 7 of the PortfolioCare eWRAP – Investment application you selected to open your PortfolioCare eWRAP – Investment account with a CASH Connect Account.

Each signatory on the account must sign this form.

Reference from an acceptable referee (S21)

You need to complete this form if:

• in section 7 of the PortfolioCare eWRAP – Investment application you selected to open your PortfolioCare eWRAP – Investment account with a CASH Connect Account, and

• you do not have a St.George or BankSA account for which you have already been identified.

Direct Debit Request You need to complete this form if, in section 12 of the PortfolioCare eWRAP – Investment application, you selected to set up regular deposits into your Cash Account via a direct debit arrangement.

Share trading application You need to complete this form if you completed section 17 of the PortfolioCare eWRAP – Investment application as follows:

• you wish to trade/hold listed securities through your new PortfolioCare eWRAP – Investment account, and

• the share account type you selected is a Sponsored share account.

CHESS sponsorship transfer form – Broker sponsored

You need to complete this form if you completed section 17 of the PortfolioCare eWRAP – Investment application as follows:

• you wish to trade/hold listed securities through your new PortfolioCare eWRAP – Investment account, and

• the share account type you selected is a Sponsored share account, and

• you wish to transfer an existing HIN to your account.

2 PortfolioCare eWRAP – Investment – Application booklet

GUIDE TO COMPLETING THE PORTFOLIOCARE eWRAP – INVESTMENT APPLICATIONIf you’d like to open a PortfolioCare eWRAP – Investment account, you are required to be aged 18 years or older and need to complete each relevant section of the application. Your financial adviser can submit your application electronically using AdviserNET, or the application in this application booklet can be completed and sent to us.

To open a PortfolioCare eWRAP – Investment account, you need to complete each relevant section of the application.

1. EXISTING ACCOUNT DETAILSIf you have an existing account that is in exactly the same name as this account, complete this section. If you complete this section, your existing account details will be applied to this account, and you don’t need to complete section 2, New account details.

2. NEW ACCOUNT DETAILSYou will need to complete the corresponding parts of this section depending on your investor type.

Note:

Partnerships – we’re unable to set up partnership accounts; however, you may be able to apply as a joint or company applicant.

Trusts – if you have a trust deed, choose ‘Trust’ as the account type and enter the names of the trustees in the spaces provided and the trust name as the account name. We’re unable to accept trusts that have more than five trustees.

3. TFN/ABNIf you choose to provide your Tax File Number (TFN) or Australian Business Number (ABN), you’ll need to provide:

• your full name,

• your TFN/ABN or, if you’re exempt from having to provide a TFN/ABN, the exemption code identifying the reason.

If you’re a pensioner, you’ll need to advise the pension exemption code (if known).

If you’re a trust, you should supply the TFN/ABN of the trust.

If you’re an organisation not required to lodge a tax return, you’ll need to quote the code ‘NL’.

Any TFN/ABN information supplied on your application will be automatically applied to all future investments in your account.

You’re not obliged to provide your TFN or ABN, but if you don’t and you’re not exempt, tax may be deducted at the highest marginal rate plus Medicare levy from any dividend, interest or other income arising from your investments and interest income on your Cash Account. You will also not be eligible to access the Custodial share account. If you have a joint account, this will apply should either applicant not provide a TFN and that applicant not be exempt. Any TFN withholding tax deducted will be remitted to the Australian Taxation Office and will be shown on your Annual Tax Report.

For more information about the use of TFNs/ABNs, contact your local Australian Taxation Office.

4. RESIDENCY DETAILSProvide all residency details. If you do not reside in Australia, the Service Provider may decide not to accept any instructions from your financial adviser to buy managed investments. If you’re not an Australian resident for tax purposes, you must include your country of residence.

Non-residents are not eligible to access or continue to hold the Custodial share account (see the Guide for details). A joint account is a non-resident account if at least one applicant is non-resident.

5. ACCOUNT PASSWORDPlease provide an initial account password that will be used to identify you when you make enquiries about your account and a password prompt to help us remind you of your password if you forget it. For security purposes you should change your account password and prompt on Investor Online once you’ve received your logon details from us.

6. AUTHORITY TO OPERATEIndicate if your financial adviser will have an authority to operate your PortfolioCare eWRAP – Investment account.

7. CASH ACCOUNTSelect your Cash Account option or provide the details of an existing eCASH or CASH Connect Account in exactly the same name as this account that you wish to use as the Cash Account for your PortfolioCare eWRAP – Investment account. If you wish to link an existing Cash Account, it cannot already be linked to a PortfolioCare eWRAP – Investment account.

CASH ConnectIf you choose a CASH Connect Account, each signatory must sign the signature card (included in this application booklet).

Each signatory must also complete a reference from an acceptable referee (included in this application booklet) or provide details of a current St. George or BankSA account for which they have already been identified (see the supporting documentation checklist in the Cash Account PDS for the rules that apply in this case).

You may also need to send copies of supporting documentation to us with your application. The Supporting documentation checklist in the Cash Account PDS details the requirements.

If there’s more than one signatory, indicate the method of operation that applies to CASH Connect Account transactions initiated by you:

‘one to sign’ – one person can initiate withdrawals and CASH Connect Account amendments.

‘two to sign’ – two people must initiate withdrawals or CASH Connect Account amendments. If you choose this option, you cannot have card access and you won’t be given access to Phone and Internet Banking.

Note: The method of operation you choose only applies to withdrawals and account amendments in relation to your CASH Connect Account. It does not apply to your PortfolioCare eWRAP – Investment account.

3PortfolioCare eWRAP – Investment – Application booklet

If you have a personal, joint or company account with ‘one to sign’, indicate whether you want card access. Trust and Superannuation Fund/Approved Deposit Fund accounts cannot have card access.

8. PHONE AND INTERNET BANKINGIf you have an existing eCASH Account or CASH Connect Account in exactly the same name as this account and would like to access information on these accounts through Phone and Internet Banking using your existing Phone and Internet Banking access number and security number, provide the details of your existing Cash Account in this section.

If you choose this option, you won’t be sent a new Phone and Internet Banking access number or security number for this Cash Account. You’ll use your existing Phone and Internet Banking access number and security number.

9. NOMINATED BANK ACCOUNTPlease provide the details of your nominated bank account. Your nominated bank account will be linked to your Cash Account to facilitate cash transfers.

You can also give your financial adviser authority to transfer cash from your Cash Account to your nominated account. See section 11, Authority to transfer cash. Your nominated account must be held in the same name as your Cash Account.

10. EXTERNAL LINKED ACCOUNTSProvide the details of other financial institution accounts (in addition to your nominated bank account) to which you would like your financial adviser to be able to transfer funds using AdviserNET. (If you want to be able to transfer funds to these accounts using Phone and Internet Banking, you will need to logon to Internet Banking and set them up as third party accounts.)

11. AUTHORITY TO TRANSFER CASHYou can give your financial adviser authority to transfer cash from your Cash Account to your nominated bank account, any external linked accounts and any other Cash Accounts held under the same client number, using AdviserNET. This means that your financial adviser can initiate one-off or regular cash transfers without you needing to sign each instruction prior to your financial adviser electronically submitting it to us.

If you don’t give an authority to transfer cash, you’ll need to sign each instruction for one-off or regular cash transfers before it is submitted by your financial adviser.

12. REGULAR DIRECT DEBIT DEPOSITSIf you wish to make regular direct debit deposits from a bank account into your Cash Account, complete this section. You must specify the amount you wish to deposit and the frequency of the required deposit.

You must also complete the Direct Debit Request in the application booklet and forward the original with your application. You can only have one Direct Debit Request for each account. Therefore, if you also want to make an initial deposit by direct debit, it must come from the same bank account.

13. REPORTS AND INFORMATIONSelect the appropriate box to indicate if:

• you would prefer to receive reports and correspondence online, or by mail

• your Annual Investor Report and Annual Tax Report should be sent to you or your financial adviser

• you want to receive information about other products or services, or

• you want to receive monthly tax invoices.

Sections 14 to 16 are to be completed by your financial adviser after you’ve negotiated the way you’ll pay fees and the amount of the fees. The agreed fee and the GST amount applicable to it will be deducted from your Cash Account.

14. ESTABLISHMENT FEEIf an Establishment fee is to be charged, indicate the fee (before GST) which will be deducted from your initial deposit into your Cash Account.

15. ADVISER FEE – ONE OFFNominate a one-off flat dollar adviser fee (before GST) as negotiated, to be paid to your financial adviser. This fee will be deducted only once, from your Cash Account during the next fee routine.

16. ADVISER FEE – ONGOINGSelect the monthly adviser fee option – either Flat Dollar, Flat Percentage or Sliding Scale – and indicate the fee (before GST). Where a percentage is specified, the maximum is 5% (excluding GST) per category.

4 PortfolioCare eWRAP – Investment – Application booklet

17. SHARE TRADINGThis section must be completed in order to trade/hold listed securities through your PortfolioCare eWRAP – Investment account.

You need to indicate how you want your listed securities to be held. You can choose from a:

• Sponsored share account – listed securities will be held in your name, or

• Custodial share account – listed securities will be held in our name.

Under the Sponsored share account, you can choose to receive a new Holder Identification Number (HIN) or you can transfer an existing HIN (this must be in the same name as your account). If you want to transfer an existing HIN, you’ll need to complete the CHESS sponsorship transfer form – Broker sponsored which is provided in the application booklet. For Custodial share accounts, you will be issued with a new HIN and, if you wish to transfer listed securities, you will be required to complete a standard off-market transfer form for each shareholding.

If you are setting up a Custodial share account, you will need to nominate whether you wish to receive dividends as cash or have them invested under a Dividend Reinvestment Plan (DRP). Please note that your dividend election will apply across all listed securities held in your account.

If you have selected a Sponsored share account, you will need to complete the Share Trading Application Form (included in this booklet) to set up a share trading account with Australian Investment Exchange Limited (AUSIEX) for your Account. Please refer to the PortfolioCare eWRAP Investment IDPS guide (the guide) for full terms and conditions of this share trading account.

If you have selected a Sponsored share account there are some additional Identification information that AUSIEX requires for Anti-Money-Laundering verification, please ensure you complete these details in section 1, the fields are marked ‘required for sponsored share accounts only’.

You can also choose the tax parcel selection method that is applied to the sale of listed securities in your account.

18. INITIAL DEPOSITEnter the amount of your initial deposit into your Cash Account. It’s important to note that depositing funds electronically may be more efficient than a cheque. If you’d prefer to deposit initially by cheque, make your cheque(s) payable to PortfolioCare eWRAP – Investment account – name of investor (for example, John Smith Pty Ltd) and cross it ‘Not negotiable’. If you’d like us to arrange a direct debit deposit on your behalf, complete the Direct Debit Request.

19. ADVISER’S DETAILS AND DECLARATIONYour financial adviser will complete this section.

Under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, your financial adviser is required to verify your identity. The verification procedure is outlined later in this document.

20. CERTIFICATION OF UNITED STATES (US) TAX STATUS

We are required to identify certain US persons in order to meet account information reporting requirements under local and international laws. If applicant(s) meet the criteria outlined in this section, you will need to contact us.

21. ACKNOWLEDGEMENTSRead the Investor acknowledgements and authorities in the Guide and the Cash Account PDS carefully and then sign the application.

The application must be signed personally by all applicants. If the applicant is a company, the application must be executed in accordance with the company’s constitution.

Applications may be signed or executed by individuals or companies under power of attorney. Where the applicant signs under power of attorney, a certified copy of the relevant power of attorney must be enclosed with the application.

Your power of attorney can be certified by a Justice of the Peace, a Commissioner for Declarations or your solicitor.

WHERE TO SEND COMPLETED FORMSYour completed application should be forwarded to your financial adviser for submission to us.

CHECKLISTHave you indicated the following on the application?

Authority to operate

Cash Account (if you choose CASH Connect, ensure you post all required supporting documentation to us with your application – see the Cash Account PDS for details)

Nominated bank account

Reports and information

Share trading (Sponsored or Custodial share account, Australian Investment Exchange Limited trading account, if requested)

Adviser Fees

Method and amount of initial deposit

5PortfolioCare eWRAP – Investment – Application booklet

VERIFICATION PROCEDURE

Identification details – Individuals, individual trustees and beneficial owners

Verify the individual’s full name and either their date of birth or residential address.

• Complete Part I (or if the individual does not own a document from Part I, then complete Part II).

• Contact your licensee if the individual is unable to provide the required documents.

Part I – Acceptable primary ID documents

Select ONE valid option from this section only.

Australian State/Territory driver’s licence that contains a photo and signature

Australian passport (a passport that has expired within the preceding two years is acceptable)

Australian State/Territory ID card that contains a photo and signature

Foreign passport that contains a photo and signature of the person in whose name it was issued1

Foreign driver’s licence that contains a photo and/or signature of the person in whose name it was issued1

National identity card issued by a foreign government, the United Nations or an agency of the United Nations that contains a photo and signature of the person in whose name the card was issued

Part II – Acceptable secondary ID documents

Only needs to be completed if the individual does not own a document from Part I.

Select ONE valid option from this section.

Australian birth certificate Australian citizenship certificate

Pension concession card issued by Department of Human Services (previously known as Centrelink)

Health care card issued by Department of Human Services (previously known as Centrelink)

And ONE valid option from this section.

A document issued by the Commonwealth or a State or Territory within the last 12 months showing provision of financial benefits to the individual and which contains the individual’s name and residential address.

A document issued by the Australian Taxation Office within the last 12 months showing a debt payable by the individual to the Commonwealth (or by the Commonwealth to the individual), which contains the individual’s name and residential address. Block out the TFN before scanning, copying or storing this document.

A document issued by a local government body or utilities provider within the last three months showing the provision of services to that address or to that person (the document must contain the individual’s name and residential address).

1 Documents that are written in a language that is not English must be accompanied by an English translation prepared by an accredited translator.

6 PortfolioCare eWRAP – Investment – Application booklet

Identification details — Trust

For a registered managed investment scheme, regulated trust (eg SMSF) or government superannuation, verify:

• the full name of the trust

• that the trust is a registered managed investment scheme, regulated trust or government superannuation fund, as applicable.

Verification options (select one or more of the following options used to verify the Trust)

Perform a search of the ASIC, ATO or relevant regulator’s website (eg ‘Super Fund Lookup’ at abn.business.gov.au).

A copy or relevant extract of the legislation establishing the government superannuation fund sourced from a government website.

A copy of an offer document of the managed investment scheme (eg a copy of a Product Disclosure Statement).

An original or certified copy of the Trust deed or if not reasonably available an original or certified extract of the Trust deed.

If ‘Other trust type’ is selected, verify:

• the full name of the trust

• the full name of the Settlor of Trust (not required for testamentary trusts).

Verification options (select one or more of the following options used to verify the Trust)

An original or certified copy or certified extract of the trust deed.

A notice issued by the Australian Taxation Office within the last 12 months (eg a Notice of Assessment). Block out the TFN before scanning, copying or storing this document.

A letter from a solicitor or qualified accountant that confirms the name of the trust.

In addition:Identification for ONE trustee as per the verification requirements applicable to the entity type of the trustee (eg ‘Australian company’ verification requirements for a corporate trustee and ‘individual’ verification requirements for individual trustees).

Identification details — Australian Company

Standard verification procedureVerify:

• the full name of the company as registered by ASIC

• whether the company is registered as a proprietary or a public company

• the ACN issued to the company.

Verification options (select one or more of the following options used to verify the Company)

Perform a search of the relevant ASIC database.

If the ASIC database is not reasonably available, an original or certified copy of the certification of registration issued by ASIC.

Alternative verification procedure for a regulated company, an Australian listed company or a majority owned subsidiary of an Australian listed company

Information to be verified:

• the full name of the company

• that the company is a regulated company, an Australian listed company or a majority owned subsidiary of an Australian listed company (whichever is applicable).

PortfolioCare eWRAP – Investment – Application booklet 1 of 34

PORTFOLIOCARE eWRAP – INVESTMENTAPPLICATIONEffective date: 1 July 2020

Instructions on how to complete this application are in the Guide to completing the PortfolioCare eWRAP – Investment application section of this booklet. Before completing, carefully read the Privacy section in the Guide. It sets out information you should know about how AMP manages and uses personal information. You may access the AMP Privacy Policy at amp.com.au/privacy.

The offer or invitation made in the guide is only available to persons who receive it in Australia.

Complete this form in BLOCK LETTERS and:

• your financial adviser (you are required to have a financial adviser to operate an eWRAP account) may submit this application online using AdviserNET, or

• post it to Customer Transactions, PO Box 7229 Perth Cloisters Square WA 6000

• make cheques payable to PortfolioCare eWRAP – Investment account – name of investor (for example, John Smith Pty Ltd) and cross them ‘Not negotiable’

• we cannot accept faxes or photocopies of this application.

This symbol indicates you need to give us more information.

Questions? Call the Contact Centre on 1800 004 594 or email portfoliocare.client.services@asgard.com.au

CHECKLISTHave you:

signed the declaration and dated this form (section 21)?

supplied your Tax File Number (section 3)?

supplied your email address (sections 2 and 13)?

attached original certified copies of all your supporting documents if required? Please refer to the ‘Supporting documentation checklist’ at the front of this booklet, eg Power of Attorney, Guardianship, Trust Deed, etc

attached relevant identification form(s) for:

• Individuals & Sole Traders

• Australian Regulated Trusts & Trustees

• Australian Unregulated Trusts & Trustees

• Australian Companies

attached certified identification? This is only required for an individual/trust/company if your financial adviser has not completed the ‘record of verification procedure’ for the individual/trust/company in:

• section 19 of this application, or

• the relevant identification form(s).

1. EXISTING ACCOUNT DETAILS

If you have an existing account that is in exactly the same name as this account, provide the account number and name below and go to section 3. We will apply the same account details to your new account.

Existing account number

– –

Existing account name

Go to section 3

PortfolioCare eWRAP – Investment – Application booklet2 of 34

2. NEW ACCOUNT DETAILS

Account type (tick one) Complete… Containing details of…

Personal Part B Investor 1

Joint tenants Part B Investor 1 / Investor 2

Trust (with personal trustees) Part A the contact person for this account

Part B The individual trustee(s)

Part C The trust

Trust (with company trustee) Part A The contact person for this account

Part C The trust

Part D The company trustee

Superannuation fund/ADF (with personal trustees) Part A The contact person for this account

Part B The individual trustee(s)

Part C The superannuation fund/ADF

Superannuation fund/ADF (with company trustee) Part A The contact person for this account

Part C The superannuation fund/ADF

Part D The company trustee

Company Part A The contact person for this account

Part D The company

Part A – Contact person

Correspondence relating to this PortfolioCare eWRAP – Investment account will be forwarded to the contact person.

Title Surname

Given name(s)

Postal address

State PostcodeCountry

Phone (Home) Phone (Business)

Phone (Mobile) Facsimile

Email

Part B — Individual, joint tenants and individual trustees

Investor 1 / Trustee 1

Title Surname

Given name(s)

PortfolioCare eWRAP – Investment – Application booklet 3 of 34

Part B — Individual, joint tenants and individual trustees (continued)

If you are known by any other name(s), please list them below (if you have more than four, please attach a separate list)

1.

2.

3.

4.Residential address (mandatory, if you’re not an Australian resident for tax purposes please provide your primary country of residence address, PO Box is not acceptable)

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeCountry

Date of birth Gender

Male Female

Phone (Home) Phone (Business)

Phone (Mobile) Facsimile

Email (this email will be used for contract notes where a sponsored share trading account is set up)

Occupation

Employment type: Full time Part time Self employed Casual Temporary Retired Student

Social security recipient Unemployed Dependent contractor Independent contractor

Other (home duties/work compensation/etc)

Source of funds (mandatory for Investors for AML purposes) – What is the source of your funds to be deposited into this account? Select one option from the list below. At least one option must be selected.

Bonus

Business income/earnings

Commission

Compensation payment

Gift/Donation

Government benefits

Inheritance

Insurance payment

Investment income/earnings

Loan

Redundancy

Rental income

Salary/Wages

Sale of assets

Superannuation/Pension

Tax refund

Windfall

Other (list below)

Source of wealth (mandatory for Investors for AML purposes – not required for Trustees) – What is the source of your accumulated net worth? Select one option from the list below. At least one option must be selected.

Business income/earnings

Compensation payment

Employment income/earnings

Gift/Donation

Government benefits

Inheritance

Insurance payment

Investment income/earnings

Owns real estate/property

Redundancy

Rental income

Sale of assets

Superannuation/Pension

Windfall

Other (list below)

Part B — Individual, joint tenants and individual trustees (continued)

PortfolioCare eWRAP – Investment – Application booklet4 of 34

Part B — Individual, joint tenants and individual trustees (continued)

Complete this part if the investor is applying as a Sole Trader (not applicable for trustees):Full business name (if any) ABN (if any)

Industry type (Industry refers to an entity’s primary business activity eg an accounting firm would insert ‘Accounting Services’)

Principal place of business address (PO Box is NOT acceptable)

State Postcode

The following information is only required for accounts setting up a Sponsored Share trading account(See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)

Job category

Job type

Investor 2 (for joint tenants only) / Trustee 2

Title Surname

Given name(s)

If you are known by any other name(s), please list them below (if you have more than four, please attach a separate list)

1.

2.

3.

4.Residential address (mandatory, if you’re not an Australian resident for tax purposes please provide your primary country of residence address, PO Box is not acceptable)

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeCountry

Date of birth Gender

Male Female

Phone (Home) Phone (Business)

Phone (Mobile) Facsimile

Email

PortfolioCare eWRAP – Investment – Application booklet 5 of 34

Part B — Individual, joint tenants and individual trustees (continued)

Occupation

Employment type: Full time Part time Self employed Casual Temporary Retired Student

Social security recipient Unemployed Dependent contractor Independent contractor

Other (home duties/work compensation/etc)

Source of funds (mandatory for Investors for AML purposes) – What is the source of your funds to be deposited into this account? Select one option from the list below. At least one option must be selected.

Bonus

Business income/earnings

Commission

Compensation payment

Gift/Donation

Government benefits

Inheritance

Insurance payment

Investment income/earnings

Loan

Redundancy

Rental income

Salary/Wages

Sale of assets

Superannuation/Pension

Tax refund

Windfall

Other (list below)

Source of wealth (mandatory for Investors for AML purposes – not required for Trustees) – What is the source of your accumulated net worth? Select one option from the list below. At least one option must be selected.

Business income/earnings

Compensation payment

Employment income/earnings

Gift/Donation

Government benefits

Inheritance

Insurance payment

Investment income/earnings

Owns real estate/property

Redundancy

Rental income

Sale of assets

Superannuation/Pension

Windfall

Other (list below)

Complete this part if the investor is applying as a Sole Trader (not applicable for trustees):Full business name (if any) ABN (if any)

Industry type (Industry refers to an entity’s primary business activity eg an accounting firm would insert ‘Accounting Services’)

Principal place of business address (PO Box is NOT acceptable)

State Postcode

The following information is only required for accounts setting up a Sponsored Share trading account(See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

Trustee 3

Title Surname

Given name(s)

If you are known by any other name(s), please list them below (if you have more than four, please attach a separate list)

1.

2.

3.

4.

PortfolioCare eWRAP – Investment – Application booklet6 of 34

Part B — Individual, joint tenants and individual trustees (continued)

Residential address (mandatory, if you’re not an Australian resident for tax purposes please provide your primary country of residence address, PO Box is not acceptable)

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeCountry

Date of birth Gender

Male FemalePhone (Home) Phone (Business)

Phone (Mobile) Facsimile

Email

The following information is only required for accounts setting up a Sponsored Share trading account(See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

Trustee 4

Title Surname

Given name(s)

If you are known by any other name(s), please list them below (if you have more than four, please attach a separate list)

1.

2.

3.

4.Residential address (mandatory, if you’re not an Australian resident for tax purposes please provide your primary country of residence address, PO Box is not acceptable)

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeCountry

Date of birth Gender

Male Female

PortfolioCare eWRAP – Investment – Application booklet 7 of 34

Part B — Individual, joint tenants and individual trustees (continued)

Phone (Home) Phone (Business)

Phone (Mobile) Facsimile

Trustee 5

Title Surname

Given name(s)

If you are known by any other name(s), please list them below (if you have more than four, please attach a separate list)

1.

2.

3.

4.Residential address (mandatory, if you’re not an Australian resident for tax purposes please provide your primary country of residence address, PO Box is not acceptable)

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeCountry

Date of birth Gender

Male Female

Phone (Home) Phone (Business)

Phone (Mobile) Facsimile

Part C — Trust/SMSF

Full name of trust/SMSF (ie ABC Pty Ltd as trustee for ABC Family Trust)

Alternate business/trading name(s) of the trust (if any) (if you have more than four, please attach a separate list)

1.

2.

3.

4.

Country where trust was established (Please complete even if Australia)

PortfolioCare eWRAP – Investment – Application booklet8 of 34

Part C — Trust/SMSF (continued)

Source of funds for the Trust/SMSF (mandatory – for AML purposes) – What is the source of the funds to be deposited into this account? Select one option from the list below. At least one option must be selected.

Bonus

Business income/earnings Commission

Compensation payment

Gift/Donation

Insurance payment Investment income/earnings

Loan Rental income

Sale of assets

Tax refund Other (list below)

Source of wealth for the Trust/SMSF (mandatory – for AML purposes) – What is the source of accumulated net worth? Select one option from the list below. At least one option must be selected.

Business income/earnings

Compensation payment

Gift/Donation

Insurance payment

Investment income/earnings

Owns real estate/property

Rental income

Sale of assets

Other (list below)

Industry type (Industry refers to an entity’s primary business activity eg an accounting firm would insert ‘Accounting Services’)

Type of trust Additional information

Australian Regulated Trusts

Self-managed superannuation fund (SMSF)

Name of the regulator (eg ASIC, APRA, ATO)

Trust’s ABN or registration/licensing details

Registered managed investment scheme

Australian Registered Scheme Number

Government superannuation fund

Name of legislation establishing the fund

Other regulated trust Name of the regulator (eg ASIC, APRA, ATO)

Trust’s ABN or registration/licensing details

Australian Unregulated Trusts

Other trust type Trust description (eg family, unit, charitable, estate/testamentary)

Type of trustee Additional information

Australian Regulated Trusts

Trust with individual trustee(s) For regulated trusts: Go straight to ‘Section 3 – TFN/ABN’.

For unregulated trusts: Complete ‘Additional Trust details’ below (sub sections a), b) and c)), and then

Go to ‘Section 3 – TFN/ABN’.

Trust with company trustee(s) For regulated trusts: Go straight to ‘Part D – Australian Company’.

For unregulated trusts: Complete ‘Additional Trust details’ below (sub sections a), b) and c)), and then

Go to ‘Part D – Australian Company’.

PortfolioCare eWRAP – Investment – Application booklet 9 of 34

Part C — Trust/SMSF (continued)

The following information is only required for accounts setting up a Sponsored Share Trading accountComplete this part if the Trust is a charity

Trust charity purpose

Trust industry category and type

(See your adviser for the list of acceptable Industry Categories and Types. Provide industry types within the selected Category. eg SMSF Trusts are category ‘Finance and Insurance’ and type ‘Superannuation Funds’)

Industry category

Industry type

Is the Primary Trust Activity Investment? Yes No

Additional Trust details (complete sections a), b) and c) below for all unregulated trusts)

a) Additional trust details – Beneficiaries

Do not complete if the trust is a regulated trust (self-managed super fund, registered managed investment scheme, government superannuation fund or other regulated trust).

Do the terms of the trust identify the beneficiaries by reference to membership of a class?

Yes Provide details of the membership class/es (eg unit holders, family members of named person, charitable purpose).

NoHow many beneficiaries are there?

Provide the full name of each beneficiary below:

Full given name(s) Surname

1.

2.

3.

4.

5.

6.

If there are more beneficiaries, provide details on a separate sheet.

PortfolioCare eWRAP – Investment – Application booklet10 of 34

Part C — Trust/SMSF (continued)

b) Additional trust details – Settlor of Trust (mandatory for all unregulated trusts except testamentary trusts)

Settlor of Trust type/name – Select one type only and provide details of Settlor of Trust (the individual/organisation responsible for providing (or ‘settling’) an initial sum of money or property to the trust)

Organisation Please provide Settlor of Trust details:

Full name of organisation

Individual Please provide Settlor of Trust details:

Title Surname

Given name(s)

Verification source for Settlor of Trust (select one only and provide an original or certified copy with your application)

Trust Deed

Settlement Deed

Letter from solicitor or qualified accountant

c) Additional trust details – Appointers/Other Individual Beneficial Owners of the Trust

Other than any individual trustees provided in Part B (for trusts with individual trustee(s)), are there any individuals who have the ability to add and/or remove the trustee(s) (‘Appointers’) or who have the capacity to make financial and operating decisions on behalf of the trust (‘Other Individuals’).

No Go to: • ‘Part D – Australian Company’ (for trusts with a company trustee), or • ‘Section 3 – TFN/ABN’ (for trusts with individual trustees).

Yes Provide details of ALL individuals below.

Note: • You do not need to provide the details of any individual trustees already provided in Part B of this section, even if they fulfil the role of an

Appointer or Other Individual as well as the role of trustee. • A separate Individual Identification Form is required for ALL Beneficial Owners (trustees listed in Part B and Appointers/Other Individuals

listed below).

Appointer/Other Individual – Beneficial Owner 1

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

Role: Appointer Other Individual

The following information is only required for accounts setting up a Sponsored Share trading account

Date of birth Gender

Male Female

Residential address

State Postcode

PortfolioCare eWRAP – Investment – Application booklet 11 of 34

Part C — Trust/SMSF (continued)

Postal address (only complete if your postal address is different to your residential address)

State Postcode

Email

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

Complete this part if the investor is a Sole Trader:Full business name ABN

Appointer/Other Individual – Beneficial Owner 2

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

Role: Appointer Other Individual

The following information is only required for accounts setting up a Sponsored Share trading account

Date of birth Gender

Male Female

Residential address

State Postcode

Postal address (only complete if your postal address is different to your residential address)

State Postcode

Email

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

PortfolioCare eWRAP – Investment – Application booklet12 of 34

Part C — Trust/SMSF (continued)

Complete this part if the investor is a Sole Trader:Full business name ABN

Appointer/Other Individual – Beneficial Owner 3

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

Role: Appointer Other Individual

The following information is only required for accounts setting up a Sponsored Share trading account

Date of birth Gender

Male Female

Residential address

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeEmail

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

Complete this part if the investor is a Sole Trader:Full business name ABN

PortfolioCare eWRAP – Investment – Application booklet 13 of 34

Part C — Trust/SMSF (continued)

Appointer/Other Individual – Beneficial Owner 4

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.Role: Appointer Other Individual

Tick here if there are more than 4 Appointers/Other Individual Beneficial Owners, provide details on a separate sheet.

Part D — Australian Company

Company name (as registered by ASIC)

ACN

Industry type (Industry refers to an entity’s primary business activity eg an accounting firm would insert ‘Accounting Services’)

Alternate business/trading name(s) (if any) (if you have more than four, please attach a separate list)

1.

2.

3.

4.Registered office address (PO Box is not acceptable), include country

Principal place of business (if any – if different from above) (PO Box is not acceptable), include country

Source of funds for the Company (mandatory for company accounts – for AML purposes) – What is the source of the funds to be deposited into this account? Select one option from the list below. At least one option must be selected.

Bonus

Business income/earnings Commission

Compensation payment

Gift/Donation

Insurance payment Investment income/earnings

Loan Rental income

Sale of assets

Tax refund Other (list below)

Source of wealth for the Company (mandatory for company accounts – for AML purposes) – What is the source of accumulated net worth? Select one option from the list below. At least one option must be selected.

Business income/earnings

Compensation payment

Gift/Donation

Insurance payment

Investment income/earnings

Owns real estate/property

Rental income

Sale of assets

Other (list below)

Company type (select ONE only)

Private/Proprietary (companies whose name ends with ‘Proprietary Ltd’ or ‘Pty Ltd’) Go to section a) on page 11.

Public Go to section b) on page 11.

PortfolioCare eWRAP – Investment – Application booklet14 of 34

Part D – Australian Company (continued)

The following information is only required for accounts setting up a Sponsored Share trading accountCompany Industry category and type (See your adviser for the list of acceptable Industry Categories and Types. Provide industry types within the selected Category)

Company industry category

Company industry type

Is the Primary Business Activity Investment? Yes No

Complete this line if the Company is a CharityCompany charity purpose

a) Directors (only complete for Private/Proprietary companies)

How many directors are there (mandatory)?

Provide the following details for each director below.

Director 1

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

The following information is only required for accounts setting up a Sponsored Share trading account

Date of birth Gender

Male FemaleResidential address

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeCountry

Email (this address will be used for contract notes)

PortfolioCare eWRAP – Investment – Application booklet 15 of 34

Part D – Australian Company (continued)

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

Director 2

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

The following information is only required for accounts setting up a Sponsored Share trading account

Date of birth Gender

Male FemaleResidential address

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeCountry

Email (this address will be used for contract notes)

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

Director 3

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

PortfolioCare eWRAP – Investment – Application booklet16 of 34

Part D – Australian Company (continued)

The following information is only required for accounts setting up a Sponsored Share trading accountDate of birth Gender

Male FemaleResidential address

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeCountry

Email (this address will be used for contract notes)

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

Tick here if there are more than 3 directors, and provide details on a separate sheet.

b) Account type

Is this application for a regulated trust (eg a self-managed superannuation fund (SMSF), registered managed investment scheme or government superannuation fund)?

Yes Go to ‘Section 3 – TFN/ABN’.

No Go to sub-section c) below.

c) Listing/Regulatory details of company

Select any of the following three categories if applicable.

Regulatory/Listing details (Select any if applicable) Additional information (please complete) Next steps

Australian Public Listed company(Companies listed on an Australian financial market)

Name of market/exchange (eg ASX) Go to ‘Section 3 – TFN/ABN’

Majority Owned Subsidiary of an Australian Public Listed company (Companies that are majority owned by an Australian company that is listed on an Australian financial market)

Australian Listed company name

Name of market/exchange (eg ASX)

Go to ‘Section 3 – TFN/ABN’

Regulated company (Subject to the supervision of a Commonwealth, State or Territory statutory regulator beyond that provided by ASIC as a company registration body. Examples include Australian Financial Services Licensees (AFSL); Australian Credit Licensees (ACL); or Registrable Superannuation Entity (RSE) Licensees).

Regulator name

License details (eg AFSL, ACL, RSE)

Go to ‘Section 3 – TFN/ABN’

If none of the above categories applies, go to section d) overleaf.

PortfolioCare eWRAP – Investment – Application booklet 17 of 34

Part D – Australian Company (continued)

d) Beneficial Owners of the Company (to be completed for all companies other than Australian Public Listed companies, Majority Owned Subsidiaries of an Australian Public Listed company or Regulated companies)

Are there any individuals who own 25% or more of the shares in the company (either directly or indirectly)?

Yes Complete ‘Owner – Beneficial Owners’ section below.

No Complete ‘Controller/Other Individual – Beneficial Owners’ section below.

Note: A separate Individual Identification Form is required for ALL Beneficial Owners listed below (Owners, Controllers and Other Individuals).

Owner – Beneficial Owners

Provide the names of individuals who own 25% or more of the shares in the company (either directly or indirectly) below.

Owner – Beneficial Owner 1

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

The following information is only required for accounts setting up a Sponsored Share trading account

Date of birth Gender

Male FemaleResidential address

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeEmail (this address will be used for contract notes)

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

Owner – Beneficial Owner 2

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

PortfolioCare eWRAP – Investment – Application booklet18 of 34

Part D – Australian Company (continued)

The following information is only required for accounts setting up a Sponsored Share trading account

Date of birth Gender

Male FemaleResidential address

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeEmail (this address will be used for contract notes)

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

Owner – Beneficial Owner 3

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

The following information is only required for accounts setting up a Sponsored Share trading account

Date of birth Gender

Male FemaleResidential address

State PostcodePostal address (only complete if your postal address is different to your residential address)

State PostcodeEmail (this address will be used for contract notes)

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

PortfolioCare eWRAP – Investment – Application booklet 19 of 34

Part D – Australian Company (continued)

Owner – Beneficial Owner 4

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

Tick here if there are more than 4 Owner Individual Beneficial Owners, and provide details on a separate sheet.

If Beneficial Owner name(s) are provided above Go to ‘Section 3 – TFN/ABN’.

Controller/Other Individual – Beneficial Owners

Provide the names of any individuals who have: • the capacity to make financial and operating decisions on behalf of the company (the role of ‘controller’ should be

selected for these individuals), and/or • 25% or more voting rights or the power to veto (the role of ‘other individual’ should be selected for these individuals).

If no such person can be identified, then the most senior managing official(s) of the company (such as the managing director) should be listed below (the role of ‘other individual’ should be selected for these individuals).

Controller/Other Individual – Beneficial Owner 1

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

Role Controller Other Individual

The following information is only required for accounts setting up a Sponsored Share trading account and where no beneficial owner information has been provided.

Date of birth Gender

Male FemaleResidential address

State PostcodeCountry

Email (this address will be used for contract notes)

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

PortfolioCare eWRAP – Investment – Application booklet20 of 34

Part D – Australian Company (continued)

Controller/Other Individual – Beneficial Owner 2

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

Role Controller Other Individual

The following information is only required for accounts setting up a Sponsored Share trading account and where no beneficial owner information has been provided.

Date of birth Gender

Male FemaleResidential address

State PostcodeCountry

Email (this address will be used for contract notes)

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

PortfolioCare eWRAP – Investment – Application booklet 21 of 34

Part D – Australian Company (continued)

Controller/Other Individual – Beneficial Owner 3

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

Role Controller Other Individual

The following information is only required for accounts setting up a Sponsored Share trading account and where no beneficial owner information has been provided.

Date of birth Gender

Male FemaleResidential address

State PostcodeCountry

Email (this address will be used for contract notes)

Job category and type (See your adviser for the list of acceptable Job categories and types. Provide job type within the selected Job category)Job category

Job type

Controller/Other Individual – Beneficial Owner 4

Title Surname

Given name(s)

Other/Alternate name(s) (if more than two, please attach a separate list)

1.

2.

Role Controller Other Individual

Tick here if there are more than 4 Controller/Other Individual Beneficial Owners, and provide details on a separate sheet.

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3. TAX FILE NUMBER (TFN)/AUSTRALIAN BUSINESS NUMBER (ABN)

Individual/Joint applicants

Joint applications should provide a TFN/ABN for each applicant. Only joint applicants registered as a single business entity should supply a single ABN.

Applicant 1

Tax File Number/Exemption code ABN

OR

Applicant 2

Tax File Number/Exemption code ABN

OR

Companies/Trusts/Super funds/ADFs (Enter Company/Trust/Super fund/ADF TFN/ABN)

Trust applications should provide the TFN/ABN of the trust.

Tax File Number/Exemption code ABN

OR

Note: You are under no obligation to provide your TFN. However, if you don’t provide your TFN, tax may be charged on your account at a higher rate than would otherwise apply and we may be required to return certain contributions to you.

4. TAX RESIDENCY

4.1 Individual, joint tenants, individual trustees, beneficial owners and other controlling persons

Investor 1/Trustee 1/Beneficial Owner 1/Controller 1

Tax Residency refers to the country(ies) in which an individual has an obligation to file a tax return, irrespective of whether they are actually liable to pay any tax. The information provided will be utilised by the ATO, in co-operation with the OECD Country(ies), as stipulated in the Tax Laws Amendment (Implementation of the Common Reporting Standard) Act 2016.

Is Australia your primary country of residence for tax purposes? Yes No

Date you became a non-resident for tax purposes (dd/mm/yyyy)

Are you (also) a resident of any country other than Australia for tax purposes? Yes No

Country 1 (primary country of residence for tax purposes) Country 2 Country 3

Country

Foreign TIN

Or Exemption Reason TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

Note: • For individual and joint accounts where Australia is not your primary country of residence, we will use the first country listed above as the

primary country of residence for tax purposes (where applicable). • Foreign Tax Identification Number (TIN) refers to any identifying number or equivalent (eg Social Security number, personal identification

number, national identification number) issued by the country of residency that it is used for tax purposes. • If you have more than 3 countries in which you are a tax resident, please photocopy this section to provide details of additional countries.

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4. TAX RESIDENCY (CONTINUED)

Investor 2 (for joint tenants only)/Trustee 2/Beneficial Owner 2/Controller 2

Tax Residency refers to the country(ies) in which an individual has an obligation to file a tax return, irrespective of whether they are actually liable to pay any tax. The information provided will be utilised by the ATO, in co-operation with the OECD Country(ies), as stipulated in the Tax Laws Amendment (Implementation of the Common Reporting Standard) Act 2016.

Is Australia your primary country of residence for tax purposes? Yes No

Date you became a non-resident for tax purposes (dd/mm/yyyy)

Are you (also) a resident of any country other than Australia for tax purposes? Yes No

Country 1 (primary country of residence for tax purposes) Country 2 Country 3

Country

Foreign TIN

Or Exemption Reason TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

Note: • For individual and joint accounts where Australia is not your primary country of residence, we will use the first country listed above as the

primary country of residence for tax purposes (where applicable). • Foreign Tax Identification Number (TIN) refers to any identifying number or equivalent (eg Social Security number, personal identification

number, national identification number) issued by the country of residency that it is used for tax purposes. • If you have more than 3 countries in which you are a tax resident, please photocopy this section to provide details of additional countries.

Trustee 3/Beneficial Owner 3/Controller 3

Tax Residency refers to the country(ies) in which an individual has an obligation to file a tax return, irrespective of whether they are actually liable to pay any tax. The information provided will be utilised by the ATO, in co-operation with the OECD Country(ies), as stipulated in the Tax Laws Amendment (Implementation of the Common Reporting Standard) Act 2016.

Is Australia your primary country of residence for tax purposes? Yes No

Date you became a non-resident for tax purposes (dd/mm/yyyy)

Are you (also) a resident of any country other than Australia for tax purposes? Yes No

Country 1 (primary country of residence for tax purposes) Country 2 Country 3

Country

Foreign TIN

Or Exemption Reason TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

Note: • For individual and joint accounts where Australia is not your primary country of residence, we will use the first country listed above as the

primary country of residence for tax purposes (where applicable). • Foreign Tax Identification Number (TIN) refers to any identifying number or equivalent (eg Social Security number, personal identification

number, national identification number) issued by the country of residency that it is used for tax purposes. • If you have more than 3 countries in which you are a tax resident, please photocopy this section to provide details of additional countries.

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4. TAX RESIDENCY (CONTINUED)

Trustee 4/Beneficial Owner 4/Controller 4

Tax Residency refers to the country(ies) in which an individual has an obligation to file a tax return, irrespective of whether they are actually liable to pay any tax. The information provided will be utilised by the ATO, in co-operation with the OECD Country(ies), as stipulated in the Tax Laws Amendment (Implementation of the Common Reporting Standard) Act 2016.

Is Australia your primary country of residence for tax purposes? Yes No

Date you became a non-resident for tax purposes (dd/mm/yyyy)

Are you (also) a resident of any country other than Australia for tax purposes? Yes No

Country 1 (primary country of residence for tax purposes) Country 2 Country 3

Country

Foreign TIN

Or Exemption Reason TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

Note: • For individual and joint accounts where Australia is not your primary country of residence, we will use the first country listed above as the

primary country of residence for tax purposes (where applicable). • Foreign Tax Identification Number (TIN) refers to any identifying number or equivalent (eg Social Security number, personal identification

number, national identification number) issued by the country of residency that it is used for tax purposes. • If you have more than 3 countries in which you are a tax resident, please photocopy this section to provide details of additional countries.

Trustee 5/Beneficial Owner 5/Controller 5

Tax Residency refers to the country(ies) in which an individual has an obligation to file a tax return, irrespective of whether they are actually liable to pay any tax. The information provided will be utilised by the ATO, in co-operation with the OECD Country(ies), as stipulated in the Tax Laws Amendment (Implementation of the Common Reporting Standard) Act 2016.

Is Australia your primary country of residence for tax purposes? Yes No

Date you became a non-resident for tax purposes (dd/mm/yyyy)

Are you (also) a resident of any country other than Australia for tax purposes? Yes No

Country 1 (primary country of residence for tax purposes) Country 2 Country 3

Country

Foreign TIN

Or Exemption Reason TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

Note: • For individual and joint accounts where Australia is not your primary country of residence, we will use the first country listed above as the

primary country of residence for tax purposes (where applicable). • Foreign Tax Identification Number (TIN) refers to any identifying number or equivalent (eg Social Security number, personal identification

number, national identification number) issued by the country of residency that it is used for tax purposes. • If you have more than 3 countries in which you are a tax resident, please photocopy this section to provide details of additional countries.

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4.2 Trust/Company

Tax Residency refers to the country(ies) in which an individual has an obligation to file a tax return, irrespective of whether they are actually liable to pay any tax. The information provided will be utilised by the ATO, in co-operation with the OECD Country(ies), as stipulated in the Tax Laws Amendment (Implementation of the Common Reporting Standard) Act 2016.

Is Australia your primary country of residence for tax purposes? Yes No

Date you became a non-resident for tax purposes (dd/mm/yyyy)

Are you (also) a resident of any country other than Australia for tax purposes? Yes No

Country 1 (primary country of residence for tax purposes) Country 2 Country 3

Country

Foreign TIN

Or Exemption Reason TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

TIN not issued

TIN pending

Under age

Note: • Foreign Tax Identification Number (TIN) refers to any identifying number or equivalent (eg Social Security number, personal identification

number, national identification number) issued by the country of residency that it is used for tax purposes. • If there are more than 3 countries in which the entity is a tax resident, please photocopy this section to provide details of additional countries.

5. ACCOUNT PASSWORD

Please provide a password that will be used to identify you when you make enquiries about your account, and a password prompt to help us remind you of your password if you forget it. For security purposes, you should change your password and prompt on Investor Online once you’ve received your logon details from us.

Initial account password Password prompt

6. AUTHORITY TO OPERATE

Indicate if you’re giving your financial adviser authority to operate your PortfolioCare eWRAP – Investment account on your behalf.

Yes, my/our financial adviser is granted authority to operate my/our PortfolioCare eWRAP – Investment account

I/We authorise my/our financial adviser to give, and the Service Provider to accept, instructions on my/our behalf as if they had been given by me/us, but my/our financial adviser agrees he/she cannot give instructions:

1. to change the name of my/our PortfolioCare eWRAP – Investment account

2. to transfer funds out of my/our Cash Account to fund a payment request

3. to change my/our Nominated bank account and External Linked accounts

4. to change the name or address on any shares held in my/our account

5. to apply for a share trading account

6. in relation to any other matters outlined in the Guide that may require my/our personal instructions.

OR

No, my/our financial adviser is not granted authority to operate my/our PortfolioCare eWRAP – Investment account

If you select this option you’ll be required to sign all instructions relating to your PortfolioCare eWRAP – Investment account prior to your financial adviser electronically submitting them to us (or, in the case of shares, to a panel broker).

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7. CASH ACCOUNT

If you do not indicate that you wish to choose a new Cash Account or provide the details of an existing eCASH Account or CASH Connect Account below (which has to be in exactly the same name as this account) then we will apply the default of a new eCASH account. If you wish to change this in the future you may do so by providing an account amendment and the supporting documentation required.

Link existing eCASH Account or CASH Connect Account (provide details, then go to section 8)

Bank account name

BSB number Bank account number

–

OR

eCASH Account (go to section 8)

OR

CASH Connect Account

Complete the details below and ensure that each signatory signs the signature card and completes a reference from an acceptable referee or provides details of a current St. George or BankSA account for which they have already been identified (see the supporting documentation checklist in the Cash Account PDS for the rules that apply in this case). You may also need to send copies of supporting documentation to us with your application. The Supporting documentation checklist in the Cash Account PDS details the requirements.

Method of operation – if there’s more than one signatory on your account, you must choose either 1 or 2 to sign for CASH Connect Account transactions:

1 to sign OR 2 to sign

Card access – indicate if you wish to have a VISA Debit Card—available to personal, joint or company accounts with ‘1 to sign’ only:

Personal and joint accounts: Company accounts:

Applicant 1 Yes No Signatory 1 Yes No

Applicant 2 Yes No Signatory 2 Yes No

Signatory 3 Yes No

Signatory 4 Yes No

Signatories – provide the details of each signatory below, including any current CASH Connect, St.George Bank or BankSA account for which they have already been identified using a 100-point check. Each signatory must sign the signature card, regardless of whether they’ve already been identified. If you do not have an existing Cash Connect, St.George or Bank SA account then you are required to complete an S21 form with 100-point check.

Signatory 1

Full name

If signatory is known by any other name(s), please list them below (not required for individuals who have already provided their other name(s) in section 2). If signatory has more than two, please attach a separate list.

1.

2.

Provided ID for existing CASH Connect/St. George/BankSA Account?

Yes, please provide details below No, please complete an S21 form with 100-point check.

Bank account name

BSB number Bank account number

–

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7. CASH ACCOUNT (CONTINUED)

Signatory 2

Full name

If signatory is known by any other name(s), please list them below (not required for individuals who have already provided their other name(s) in section 2). If signatory has more than two, please attach a separate list.

1.

2.

Provided ID for existing CASH Connect/St. George/BankSA Account?

Yes, please provide details below No, please complete an S21 form with 100-point check.

Bank account name

BSB number Bank account number

–

Signatory 3

Full name

If signatory is known by any other name(s), please list them below (not required for individuals who have already provided their other name(s) in section 2). If signatory has more than two, please attach a separate list.

1.

2.

Provided ID for existing CASH Connect/St. George/BankSA Account?

Yes, please provide details below No, please complete an S21 form with 100-point check.

Bank account name

BSB number Bank account number

–

Signatory 4

Full name

If signatory is known by any other name(s), please list them below (not required for individuals who have already provided their other name(s) in section 2). If signatory has more than two, please attach a separate list.

1.

2.

Provided ID for existing CASH Connect/St. George/BankSA Account?

Yes, please provide details below No, please complete an S21 form with 100-point check.

Bank account name

BSB number Bank account number

–

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8. PHONE AND INTERNET BANKING

If you have an existing eCASH Account or CASH Connect Account in exactly the same name as this account and would like to access information on this account from Phone and Internet Banking using the same Phone and Internet Banking access number and security number, provide the details of your existing Cash Account in this section.

Bank account name

BSB number Bank account number

–

9. NOMINATED BANK ACCOUNT – MANDATORY

This section must be completed. Your nominated account must be held in the same name as your Cash Account (and equal to 40 characters (or less) in length).

Bank account name

BSB number Bank account number

–

Branch name

Branch address

State Postcode

10. EXTERNAL LINKED ACCOUNTS

Provide details of external linked accounts to which you want your financial adviser to be able to transfer cash using AdviserNET.

External linked account 1Bank account name

BSB number Bank account number

–

Account ‘nickname’1

External linked account 2Bank account name

BSB number Bank account number

–

Account ‘nickname’1

External linked account 3Bank account name

BSB number Bank account number

–

Account ‘nickname’1

1 A ‘nickname’ is the name used to refer to an external linked account on Phone and Internet Banking and AdviserNET to help you and your financial adviser identify the account, for example, ‘Holiday account’ or ‘Fred’s account’.

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11. AUTHORITY TO TRANSFER CASH

Do you wish to give your financial adviser authority to transfer cash from your Cash Account to your nominated bank account, external linked accounts and any other Cash Accounts held under the same client number?

Yes, my/our financial adviser is granted authority to transfer cash to my/our nominated bank account, external linked accounts and other Cash Accounts under my/our account/client number.

I/We authorise my/our financial adviser to give, and the Service Provider to accept, instructions to effect the transfer of money from my/our Cash Account to my/our external linked accounts on my/our behalf as if they had been given by me/us. Where I/we have also granted authority to operate to my/our financial adviser, this authority to transfer cash overrides any restrictions contained in the authority to operate regarding withdrawing money from my/our Cash Account.

This authority does not in any way limit the Service Provider’s authority to operate your Cash Account under the terms and conditions governing your Cash Account.

OR

No, my/our financial adviser is not granted authority to transfer cash to my/our external linked accounts.

If you select this option, you’ll be required to sign instructions to transfer money from your Cash Account prior to your financial adviser electronically submitting them to us.

12. REGULAR DIRECT DEBIT DEPOSITS

Set up my regular deposits via direct debit as follows:

My regular deposit will be (minimum $100) $ , .X X commencing on

and the frequency will be: Monthly Quarterly Half-yearly Annually

If you do not select a frequency the default of monthly will apply.

Complete the Direct Debit Request in this application booklet.

Note: If you have a regular direct debit and a direct debit for your initial deposit, they must come from the same bank account, as you can only have one Direct Debit Request at any given time.

13. REPORTS AND INFORMATION

Select one of the following – Online or By mail:

Online – I choose to access all correspondence online only.1

Email address (required so we can notify you when important information is available on Investor Online):

By mail – I choose to receive the following correspondence by mail. Tick one preference per item below.

Mail Investor Report to: Investor OR Financial adviser

Mail Tax Report to: Investor OR Financial adviser

Mail Tax Invoices: Yes OR No

Notes:1 If you select Online:

• you acknowledge and agree that you have read and accept the terms and conditions for eStatements and online communications set out in the FSG

• you’ll still get some reports, statements and letters by mail as we’re progressively moving to eStatements.

Further information

I’d like to receive information, special offers and exclusive opportunities about other products or services.

Sections 14 to 16 are to be completed by your financial adviser after you’ve negotiated the way you’ll pay fees and the amount of the fees. The agreed fee and the GST amount applicable to it will be deducted from your Cash Account.

14. ESTABLISHMENT FEE

Your financial adviser may charge an establishment fee. Indicate the fee (before GST) which will be deducted from your initial deposit into your Cash Account.

Establishment fee2: $ , .X X (This fee will only be deducted once.)

2 If you don’t nominate a fee the default will be $0.00.Note: The above adviser fee option is for financial advice and related services provided by your financial adviser relating directly to purchases of managed investments through your account.

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15. ADVISER FEE – ONE OFF

Nominate the one-off adviser fee (before GST), to be paid to your financial adviser. This fee will be deducted only once, during the next fee routine (generally during the first 2 weeks of the month). Please note, an establishment fee can also be nominated in section 14 which will apply upon the initial deposit to the Cash Account.

One-off adviser fee $ , .X X

Note: • If an amount is not specified, the one-off adviser fee will be $0.00. • The above adviser fee option is for financial advice and related services provided by your financial adviser relating directly to purchases of

managed investments through your account.

16. ADVISER FEE – ONGOING

Select the ongoing adviser fee option below and nominate the fee (before GST). This fee will be deducted each month from your Cash Account.

Flat dollar fee of $ , .X X per month (This will only be charged if you invest in managed

investments and/or shares.)

Apply annual increase in line with the Consumer Price Index (CPI) released for the previous quarter:

Increase to start in: January April July October Year: OR

Flat percentage fee of

Cash . % per annum (maximum 5%)

Managed investments1 . % per annum (maximum 5%)

Shares . % per annum (maximum 5%)

OR

Sliding scale (applied to the combined value of managed investments and shares only). Complete the table below:

First $ , .X X

. % per annum

Next $ , .X X

. % per annum

Balance over $ , .X X

. % per annum

Note: • The above adviser fee option is for financial advice and related services provided by your financial adviser in relation to your account. • A percentage adviser fee is not permitted where the transaction involves borrowed monies eg from a margin loan.

17. SHARE TRADING

I wish to trade/hold shares through my PortfolioCare eWRAP – Investment Account

Share account type

Choose either a Sponsored or Custodial share account. Please note, you must select one or the other, you cannot select both. If you do not make a selection we will default you to the Sponsored share account.

Type of share account Additional information

Sponsored share account (listed securities held in your own name)

HIN set up:

I require a new HIN.

I want to transfer an existing HIN.

(To transfer an existing HIN, please complete the CHESS Sponsorship transfer form – Broker sponsored in the application booklet.)

Custodial share account (shares are held under the Administrator’s name with you as beneficial owner)

Dividend election:

Cash

Reinvest (DRP)

1 Includes fixed term deposits.

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17. SHARE TRADING (CONTINUED)

Notes for Sponsored share account:

• If you have selected a Sponsored share account, you will need to complete the share trading application form to set up a share trading account with Australian Investment Exchange Limited (AUSIEX) for your Account. Please refer to the PortfolioCare eWRAP Investment IDPS Guide (the Guide) for the Terms and Conditions of this share trading account.

Notes for Custodial share account:

• A Custodial share account fee of $300 pa (incl. GST net of RITC) is charged monthly in arrears. The fee is charged from the time a Custodial share account is set up and applies even if no shares are held.

• You will be issued with a new HIN (you cannot transfer an existing HIN). If you wish to transfer listed securities you already hold to your share account into this account, you will need to complete the standard off-market transfer form for each individual shareholding you’re transferring. You can obtain this form through your financial adviser.

• The dividend election will be applied across all shareholdings in your account. Where reinvesting (DRP) is not available for a listed security, the dividend will be paid into the Cash Account. You will need to allow sufficient time for share registries to process any changes to a dividend election prior to their cut-off time. Refer to the Guide for more information.

Indicate which tax parcel selection method you wish to apply to share sales in your account:

Minimise gain Maximise gain First in first out Modified FIFO

Please note: If you do not make a selection we will default you to Minimise gain. For more information, please refer to page 19 of the Guide.

18. INITIAL DEPOSIT

Indicate the amount of your initial deposit into your Cash Account.

Note: The minimum suggested combined value of managed investments and shares is $100,000.

I will be depositing electronically $ , .X X

AND/OR

A cheque for $ , .X X is attached.

Cross cheques ‘Not negotiable’ and make them payable to PortfolioCare eWRAP – Investment account – name of investor (for example, John Smith Pty Ltd).

AND/OR

Please deposit by direct debit $ , .X X

Complete the Direct Debit Request in this application booklet.

19. ADVISER DETAILS (YOUR FINANCIAL ADVISER WILL COMPLETE THIS SECTION)

By completing this section, you (the financial adviser) authorise us to collect, maintain, use and disclose your personal information in the manner set out in our Privacy policy. You may access the AMP Privacy Policy at amp.com.au/privacy.

Adviser’s company

Adviser’s name

AFS Licensee name

AFSL number Adviser’s phone Adviser’s code

– B A –

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19. ADVISER DETAILS (YOUR FINANCIAL ADVISER WILL COMPLETE THIS SECTION) (CONTINUED)

Declaration by financial adviser

I confirm that I have conducted the relevant customer identification procedure in line with the obligations under AML/CTF Law, and:

• I have attached the necessary certified proof of identity documents with the application, or

• I have sighted and retained copies of the necessary certified proof of identity documents as recorded in the Verification procedure table in the application booklet

• I have obtained the additional information that is required for sponsored clients only and the information is true and correct

• I agree that where my client has agreed to adviser fees as part of this account application, this form once properly completed and signed constitutes an agreement between myself, the Service Provider and my client and that I am entering into this agreement on my own behalf and, where I am a representative of a dealer group, as agent of the dealer group. Signing this form constitutes a request for payment by and on behalf of my client of the agreed adviser fees. I have ensured that my client has agreed to the payment of the adviser fees and has signed this form

• I represent and warrant that the financial advice and related services for which the adviser fees will be deducted from my client’s account and paid to myself (or to my dealer group who will receive the payment on my behalf) relate solely to my client’s interest in the account to which this form relates. Where the adviser fees relate to purchases of managed investments through my client’s account, the financial advice and related services provided will relate directly to those purchases. I represent and warrant that the amount of each of the agreed adviser fees is proper and reasonable in respect of the financial advice and related services that will be or have been provided.

Please note:

• Refer to the relevant ‘Verification procedure’ table at the front of this booklet for details on acceptable forms of ID documents and the requirements for verification.

• If more than two documents are required to verify the customer(s), please provide required details (as per the below table) on a separate sheet. Refer to the Record of Verification of the relevant FSC/FPA identification form.

Record of verification procedure ID document 1 ID Document 2 (if required)

Name of Individual/ Individual Trustee/Trust/ Australian Company verified

Verified from Original Certified copy

Performed search

Original Certified copy

Performed search

Document type

Document issuer/website

Issue date/Search date

Expiry date

Document number

Accredited English translation N/A Sighted N/A Sighted

Date verified

Signature (financial adviser)

✗ Date

Dealer stamp

PortfolioCare eWRAP – Investment – Application booklet 33 of 34

20. CERTIFICATION OF US TAX STATUS

We are required to identify certain US persons in order to meet account information reporting requirements under local and international laws.

If you or (where you are applying on behalf of an entity) the entity and/or any office bearer1 of the entity and/or any individual who holds an interest in the entity of more than 25% (a Controlling Person) are a US citizen or US tax resident, you must contact us on the telephone number 1800 004 594 at the time of completing this application. When you contact us you will be asked to provide additional information about your US tax status and/or the US tax status of the entity and/or any Controlling Person which will constitute certification of US tax status for the purposes of this application.

Unless you notify us that you or (where you are applying on behalf of an entity) the entity and/or any Controlling Person are a US citizen or US tax resident as specified above, by completing this application you certify that you or (where you are applying on behalf of an entity) the entity and/or any Controlling Person are not a US citizen or US tax resident.

If at any time after account opening, information in our possession suggests that you, the entity and/or any Controlling Person may be a US citizen or US tax resident, you may be contacted to provide further information on your US tax status and/or the US tax status of the entity and/or any Controlling Person. Failure to respond may lead to certain reporting requirements applying to the account.

21. ACKNOWLEDGEMENTS

I/We:

• confirm that, at the time this application was given to me/us, I/we were given access by the same means to (or a paper copy of) the current1 PortfolioCare eWRAP – Investment Financial Services Guide and any Supplementary Financial Services Guide, accompanied by the current2 Cash Account Supplementary PDS and Supplementary Cash Account PDS, which I/we have read and understood

• agree to be bound by the Custody Service Deed dated 25 August 2003, as amended from time to time, the other terms and conditions applying to my/our account set out in the Guide (if you choose a Sponsored share account), the CHESS sponsorship terms and conditions contained in the Guide and the Cash Account Terms and Conditions in the Cash Account Product Disclosure Statement, as each of them may be amended from time to time

• acknowledge that Asgard is the custodian for this eWRAP Investment Account. This means that my/our investments (other than listed securities held under a sponsored share account) are held in Asgard’s name, as custodian for me/us. Asgard is therefore the legal owner of these investments

• acknowledge and consent to the use of omnibus accounts by Asgard in its capacity as custodian. Asgard uses pooling arrangements, under which assets are held in omnibus accounts. The use of omnibus accounts to hold financial assets is common industry practice. Assets held through an omnibus account are held in the name of Asgard, rather than in individual accounts for each underlying client. Records are maintained to allow clear identification of the quantity of assets held for a client through the omnibus account

• (if you choose a Sponsored Share account) instruct the Service Provider, after acceptance of my/our application, not to send me/us a further copy of the CHESS sponsorship terms and conditions or a copy of the executed sponsorship agreement

• expressly acknowledge the Important information contained in the Guide

• give the Investor acknowledgements and authorities contained in the Guide

• confirm all details in the application are true and correct

• agree to receive any communications (including any confirmation of any transaction or dealing, notice of material changes and significant events, periodic reports and other information I/we may request) and documents (including product disclosure statements for underlying investments and periodic reports) which the Service Provider is required or permitted to give, or has agreed to give, to me/us relating to my/our account via Investor Online, or any other electronic means chosen by the Service Provider (and for these purposes, I/we agree I/we will be taken to have received the relevant information whether or not I/we access the information)

• acknowledge that by signing this form, I/we consent to the Service Provider deducting and paying the specified adviser fees to my/our financial adviser (or to their dealer group who will receive the payment) from my/our account on my/our behalf, as remuneration for financial advice and related services that my/our financial adviser provides in relation to my/our account

• confirm the accuracy of the US tax status certification specified above.

1 Director of a company, partner in a partnership, trustee of a trust, chairman, secretary or treasurer of an association or co-operative.2 As confirmed by my/our financial adviser.

PortfolioCare eWRAP – Investment – Application booklet34 of 34

21. ACKNOWLEDGEMENTS (CONTINUED)

• acknowledge that by investing through this account, I/we do not have access to some of the rights and entitlements that would otherwise be available to me/us as a retail investor if I/we invested in the underlying financial products directly. I/we understand that this includes not having the same rights as direct retail investors or not having access to rights disclosed in the ‘Your rights’ section of the PDS such as: • cooling-off rights • withdrawal rights, and • voting rights

• have read and understood the information about these rights in the section: ‘Your rights’ in the Guide

• have read and understood the information in the section: ‘Your financial adviser’ in the Guide, and that I/we may be adversely affected if I/we no longer have a financial adviser to provide financial product advice to us or act on my/our behalf in relation to my/our investments held through this account.

If the account is in joint names, both people must sign.

Signature of: Applicant 1 Trustee 1 Director Sole Director Sole Secretary

✗Date

Signature of: Applicant 2 Trustee 2 Director Secretary

✗Date

Signature of: Applicant 3 Trustee 3

✗Date

Signature of: Applicant 4 Trustee 4

✗Date

If signing under Common Seal, we confirm it was affixed in our presence.

Common Seal

NMMT Limited ABN 42 058 835 573 AFSL No. 234653 is the Service Provider of PortfolioCare eWRAP – Investment

PortfolioCare eWRAP – Investment – Application booklet 1 of 2

PORTFOLIOCARE eWRAP – INVESTMENT

CASH CONNECT ACCOUNT SIGNATURE CARDEach CASH Connect Account signatory must print their name and sign in the space provided. This form must be sent to Customer Transactions with your PortfolioCare eWRAP – Investment account application.

OFFICE USE ONLY

Branch

Branch contact name

Date Branch phone number BSB number Bank account number

–

Account name

Method of operation

Authorised by (signature)

✗

Authorised signature number

NEW ACCOUNT SIGNATURES

Signatory 1

Signature Full name

✗ Signatory 2

Signature Full name

✗ Signatory 3

Signature Full name

✗ Signatory 4

Signature Full name

✗

This page has been left blank intentionally.

sPart A: Details of Signatory

Part B: Documents examined by Referee

Part C: Details of Acceptable Referee

Part D: Statement by Acceptable Referee

Please Note:

Financial Transaction Reports Act 1988

Identi�cation Record for a Signatory to an Account‘Reference from an Acceptable Referee’ (s.21)PLEASE COMPLETE FOR EACH SIGNATORY TO A CASH CONNECT ACCOUNT AND RETURN TO OUR CONTACT CENTRE WITH YOUR EWRAP – INVESTMENT ACCOUNT APPLICATION

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sPart A: Details of Signatory

Part B: Documents examined by Referee

Part C: Details of Acceptable Referee

Part D: Statement by Acceptable Referee

Please Note:

Financial Transaction Reports Act 1988

Identi�cation Record for a Signatory to an Account‘Reference from an Acceptable Referee’ (s.21)PLEASE COMPLETE FOR EACH SIGNATORY TO A CASH CONNECT ACCOUNT AND RETURN TO OUR CONTACT CENTRE WITH YOUR EWRAP – INVESTMENT ACCOUNT APPLICATION

331422 0716 NS8129.indd 1 14/07/16 2:06 PM

PortfolioCare eWRAP – Investment – Application booklet 1 of 2

PORTFOLIOCARE eWRAP – INVESTMENT

DIRECT DEBIT REQUESTComplete this form in BLOCK LETTERS and post it to: Customer Transactions, PO Box 7229 Perth Cloisters Square WA 6000.

Questions? Call the Contact Centre on 1800 004 594.

Note: Privacy laws protect your privacy. AMP’s Australian operations are bound by the current Australian privacy legislation which outlines how organisations should manage and use personal information collected and held about their customers. You may access the AMP Privacy Policy at amp.com.au/privacy.

1. PORTFOLIOCARE ACCOUNT DETAILS

Account number (if known)

Account name

2. AUSTRALIAN FINANCIAL INSTITUTION ACCOUNT DETAILS

Provide details of the account which is to be debited:

Bank account holder name

BSB number Bank account number

–

Name of financial institution

Branch address

State PostcodeNote: • Direct debiting is not available on the full range of accounts. If in doubt, please refer to your financial institution. • You can only have one direct debit request for each PortfolioCare account.

PortfolioCare eWRAP – Investment – Application booklet2 of 2

3. DECLARATION AND SIGNATURE

I/We: • request Asgard Capital Management Ltd ABN 92 009 279 592 (Asgard), until further notice in writing, to debit my/our

account described in section 2, with any amounts which Asgard (User ID number 016103) may debit or charge me/us through the Bulk Electronic Clearing System (BECS)

• understand and acknowledge that Asgard may, by prior arrangement and advice to me/us, vary the amount or frequency of future debits

• agree to the terms of the Direct Debit Request Service Agreement in the PortfolioCare eWRAP – Investment Financial Services Guide.

Authorised signatories on the financial institution account specified in section 2 sign here. (If the method of operation is ‘2 to sign’ then both signatories need to sign this form.)

Signature 1

✗Date

Full name

Signature 2 (if applicable)

✗Date

Full name

NMMT LimitedABN 42 058 835 573 AFSL No. 234653Contact Centre 1800 004 594PO Box 7229Perth Cloisters Square WA 6000

PortfolioCare eWRAP – Investment – Application booklet 1 of 2

PORTFOLIOCARE eWRAP – INVESTMENTSHARE TRADING APPLICATIONExecution and settlement with Australian Investment Exchange Ltd ABN 71 076 515 930 AFSL 241400 (the Participant), a participant of the ASX Group and Chi-X Australia, a member of the Australian Securities Exchange and holder of Australian Financial Services Licence Number 241400.

Complete this form if you wish to set up a share trading account with the Participant (applies to Sponsored share accounts only. You are not required to complete this application for Custodial share accounts). Your PortfolioCare eWRAP Investment account must be activated first before a share trading account can be established.

Complete this form in BLOCK LETTERS by typing directly into the form or using black pen, print and sign it.

Your financial adviser may submit this application online using AdviserNET or post it to PortfolioCare PO Box 7229 Perth Cloisters Square WA 6000.

1. ACCOUNT DETAILS

Account type (tick one)

Personal Joint tenancy

Superannuation fund/ADF Company (ACN required)

Trust (please specify which trust type below, eg personal, joint, company, joint trust for super, company as trust for super)

PortfolioCare eWRAP – Investment account number

2. ACKNOWLEDGEMENTS/DECLARATION

I/We understand, acknowledge and declare:

1. the information I/we provided to you in my/our application is complete and correct and acknowledge that it will form part of the contract.

2. the name of individual persons given in this application are true and correct and that the law prohibits the use of false names, as well as the giving or use of false documents in connection with an identification procedure;

3. that I/we consent to the collection, use and exchange of my/our personal information as set out in the Customer Information and Privacy sections of the Terms and Conditions for each product I/we are applying for.

4. that I/we have obtained the consent of any individual(s) whose personal information is provided in this application.

They acknowledge and consent to the collection, use or exchange of their information in accordance with the Participant’s Privacy Policy.

Declaration to the Share Trading Terms and Conditions

1. I/We, the Applicant/s acknowledge that we have been supplied with, and read and agree to be bound by, the Participant’s Financial Services Guide, Best Execution Guide and Share Trading Terms and Conditions prior to receiving any financial service from the Participant.

2. I/We, the Applicant/s, agree to be sponsored by the Participant under the terms of the Participant Sponsorship Agreement. I/We have read and agree to accept and abide by the terms of the Agreement, and have been supplied with, read and accepted the written explanation of the implications of those terms.

3. I/We, the Applicant/s, authorise the adviser to open a Share Trading Account with the Participant and to give instruction to the Participant on the Account on my/our behalf.

4. I/We, the Applicant/s, acknowledge that as a result of my/our Share Trading Account managed by my adviser with the Participant having Straight Though Processing (an automated processing of a securities trade through the Market Operator’s trading system) it is possible that any orders on my/our Account may be matched with another order also placed by the Participant. This ‘crossing’ may be with an order by another client of the Participant or by the Participant itself.

5. I/We, the Applicant/s, acknowledge and agree that all confirmations are to be sent electronically to my/our email and where the confirmation is posted, that a charge will apply.

PortfolioCare eWRAP – Investment – Application booklet2 of 2

6. I/We authorise the Participant to accept instructions on my/our behalf from my/our adviser and confirm that my/our adviser has the power to do the following in my/our name and on my/our behalf from time to time:

a) to have access to, receive, and enquire about information pertaining to an account,

b) to acquire, buy, deal with and dispose of, or sell any financial products,

c) to provide authorisation to make and receive payment for any financial products transactions and attendant expenses by any means whatsoever and to give a goods receipts and discharges for the proceeds and sales on financial products and other monies,

d) to execute all contracts and other documents necessary or proper for the custody, dealing and transfer of financial products and related matters,

e) to receive, hold, or arrange custody of evidence or title to financial products, and

f) to exercise all rights, obligations, duties, and privileges now and in the future with regard to transacting in financial products that pertain to me as the holder of financial products.

7. I/We accept that my/our adviser has access to all information relating to transactions undertaken in relation to dealings with the Participant.

8. I/We acknowledge that my/our adviser or the Adviser’s named licensee may delegate the authorisation in clause 6 above to persons nominated by the Licence Holder from time to time.

9. I/We, the Applicant/s, declare that I/we have the legal capacity to make these declarations, accept the conditions and enter into the agreements referred to in the points above.

For Trusts only

I/We:

a) warrant that the trust deed/instrument authorises the opening and operation of the account as contemplated by this Application, and

b) warrant that authority has been given by signature of the trustee/s, or where the trustee is a company, by resolution passed at a legally constituted meeting of director/s of the company for the opening and operation of the account/s in the name of and on the terms and conditions and in the manner set out in this Application.

All applicants must sign this declaration

Signature of: Applicant 1 Trustee 1 Director Sole Director Sole Secretary

✗Date

Signature of: Applicant 2 Trustee 2 Director Secretary

✗Date

Signature of: Applicant 3 Trustee 3

✗Date

Signature of: Applicant 4 Trustee 4

✗Date

1 of 4PortfolioCare eWRAP – Investment – Application booklet

PORTFOLIOCARE eWRAP – INVESTMENT

CHESS SPONSORSHIP TRANSFER FORM BROKER-SPONSOREDThis form applies to Sponsored share accounts only. For Custodial share accounts, a standard off-market transfer form is required to be completed for each share you want to transfer.

Complete this form in BLOCK LETTERS and:

• post it to Customer Transactions, PO Box 7229 Perth Cloisters Square WA 6000.

Please also attach the latest copy of your broker sponsored statements.

Questions? Call our Contact Centre on 1800 004 594 or email portfoliocare.client.services@asgard.com.au.

Note: Privacy laws protect your privacy. AMP’s Australian operations are bound by the current Australian privacy legislation which outlines how organisations should manage and use personal information collected and held about their customers. You may access the AMP Privacy Policy at amp.com.au/privacy.

1. ACCOUNT DETAILS

Account number (if known)

Account name

2. EXISTING BROKER DETAILS

Existing broker

3. CHESS ACCOUNT DETAILS

Complete these details as per your broker sponsored statement(s).

HINTransfer to Australian Investment Exchange Limited as CHESS participant sponsor of (tick one):

my existing HIN1 (all my holdings) some of my holdings

1 Note: An existing HIN cannot be transferred if you already have a PortfolioCare eWRAP – Investment account HIN.

List all the shares being transferred below.

ASX code Share name No. of shares to be transferred

2 of 4 PortfolioCare eWRAP – Investment – Application booklet

NMMT Limited ABN 42 058 835 573 AFSL No. 234653 is the Service Provider of PortfolioCare eWRAP – Investment

4. SIGNATURES

I/We authorise and direct Australian Investment Exchange Limited, a participant in CHESS, to become my/our CHESS sponsor in relation to the securities for which CHESS account details are given in section 3.

I/We have read, understood and agreed to the CHESS sponsorship terms and conditions relating to my/our account.

I/We also confirm the details given in this form are correct.

Individual/Joint account holders/Trustee(s) sign here

If the account is in joint names, all account holders must sign. If there are more than two trustees, attach additional signatures.

Signature

✗Date

Signature

✗Date

Companies or trustee companies sign here

If signing under Common Seal, we confirm it was affixed in our presence.

Signature of: Director Sole Director Sole Secretary

✗

Signature of: Director Secretary

✗Date

Common Seal

3 of 4PortfolioCare eWRAP – Investment – Application booklet

ATTACHMENT FOR SECTION 3 – CHESS ACCOUNT DETAILS

• Complete a separate page for each security to be transferred.

• Total units transferring must match the total Tax Lots completed below.

Account name

Account number

Security

ASX code Total units transferring

ACQUISITION DETAILS

Acquisition types:

B Bonus share C Convertible note conversion D Dividend reinvestment E Estate distribution

F Float O Options Take-up P Purchase PL Placement

R Rights take-up SP Split T Takeover W Warrants exercised

Acquisition type (see above types — tick one box)

CGT Acquisition Date

Number of units (Tax Lot units)

Cost Base adjusted for Tax Deferred Reduced Cost Base

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

4 of 4 PortfolioCare eWRAP – Investment – Application booklet

ACQUISITION DETAILS (CONTINUED)

Acquisition types:

B Bonus share C Convertible note conversion D Dividend reinvestment E Estate distribution

F Float O Options Take-up P Purchase PL Placement

R Rights take-up SP Split T Takeover W Warrants exercised

Acquisition type (see above types — tick one box)

CGT Acquisition Date

Number of units (Tax Lot units)

Cost Base adjusted for Tax Deferred Reduced Cost Base

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

B C D E F O P PL R SP T W

NMMT Limited ABN 42 058 835 573 AFSL No. 234653 is the Service Provider of PortfolioCare eWRAP – Investment

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CONTACT CENTRE 1800 004 594

Distributed by

Hillross Financial Services Limited ABN 77 003 323 055 Level 11, 33 Alfred Street Sydney NSW 2000

Administrator

Asgard Capital Management Ltd ABN 92 009 279 592 AFSL No. 240695

Provider

NMMT Limited ABN 42 058 835 573 AFSL No. 234653

Correspondence and enquiries

PortfolioCare PO Box 7229 Perth Cloisters Square WA 6000

Adviser website

www.advisernet.com.au

Investor website

www.investoronline.info NS8

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