Upload
doquynh
View
214
Download
1
Embed Size (px)
Citation preview
1 12/29/2015
POP! PERFECTLY ORGANIZED PERKS
JOIN OUR CUSTOMER PERK PROGRAM!
GET TIPS. GET PERKS. GET ORGANIZED.
• Free to join
• Earn $15 POP! Perks throughout the year
• Get exclusive access to events and sweepstakes
• Be the first to see and purchase new products
• Enjoy receipt-free returns
• Celebrate your birthday with a gift from us
• Get monthly tips customized just for you
• Enjoy additional surprise perks throughout the year
Sign up in store or online today. (It only takes a minute.)
Please see our POP! Terms and Conditions for details and restrictions at containerstore.com/pop
How to be a POP! Star
1. Sign up in store or online today at containerstore.com/pop – all you need is an email address
2. Get POP! Star treatment – sign in with your email or phone number every time you shop.
3. Check your email for Perk Alerts, Customized Tips, New Product Previews, Sweepstakes and more!
4. Redeem your perks online or in store – and POP! for joy.
2 12/29/2015
YOU ONLY NEED TO PROVIDE YOUR EMAIL ADDRESS TO PARTICIPATE IN THE PROGRAM. YOU DO NOT NEED TO PROVIDE ANY PERSONAL INFORMATION TO PARTICIPATE.
POP! Perfectly Organized Perks Terms & Conditions
These terms govern your membership in the POP! Perfectly
Organized Perks program ("POP! Program"). Please read these
terms carefully. By enrolling in the POP! Program, you agree to be
bound by these terms, as well as the other rules, policies, and
procedures of the POP! Program. If you do not agree to any or all
of these terms, do not enroll in the POP! Program. If you wish to no
longer participate or disagree with any changes to these terms,
please cancel your POP! Program membership.
Program Overview The POP! Program is another way for The Container Store ("us",
"we" or "our") to celebrate and reward our loyal customers. By
participating, members ("you") may be rewarded with valuable
discounts and surprises, and you may receive valuable
communications, tips, exclusive invitations and product previews
("POP! Perks") that will help get you started on your next
3 12/29/2015
organizational project. Plus, you'll never need to pay a membership
fee. If you have any questions, we're always here to help. Contact
our Customer Solutions Department at (855) 827-1538 or visit a
store near you for assistance.
Authorization and Permission By enrolling in the POP! Program, you authorize The Container
Store, its affiliates and partners to communicate marketing and
company information to you. Communications may include (but are
not limited to) marketing emails, direct mail, and special
communications about upcoming offers and promotions. Further,
you agree to all terms listed in our privacy policy at
www.containerstore.com/privacy.
Changes to the Terms We reserve the right, at our discretion, to change, modify, cancel,
add or remove any or all portions of these terms, any policy, FAQ,
or guideline pertaining to the POP! Program at any time. If any
terms change in the future, we will let you know by posting an
update to www.containerstore.com/pop with the most recent
modification date. Any changes or modifications will be effective
immediately upon posting the revision and you waive any right you
4 12/29/2015
have to receive special notice of such change. By continuing to use
the POP! Program, you agree to the revised terms.
Membership Enrollment The POP! Program is open to legal residents of the United States
who are at least 18 years of age at the time of registration. To enroll
and receive POP! Program benefits, visit one of The Container
Store's retail locations and provide your email address. At your
option, you may also provide your phone number, name, street
address, and/or birthday information. Please visit
www.containerstore.com/pop for a list of participating regions.
Employees, independent contractors, officers, and directors of The
Container Store and its subsidiaries and affiliates are not eligible for
the POP! Program. While more than one person may use the same
email address or phone number (e.g., members of the same
household), we will not separate program benefits or offers earned
or used by different members of the same household using the
same email address or phone number.
Receiving POP! Perks We will offer POP! Perks based on the types and dates of
purchases you make, including the size, frequency, number, and/or
5 12/29/2015
location of your transactions. The Container Store reserves the
right to offer additional Perks or decline to offer certain Perks in its
sole discretion and without notice to you. POP! Perks may include,
for example:
• Perk Discounts: Periodically we may provide discounts to
POP! Program members based on the qualifying purchases
made and linked to your membership. Notification and details
of discounts will be provided by email.
• Special Birthday Gift: In celebration of your special day, if
you provided us with your birth date, active POP! Program
members may receive a complimentary birthday gift. You must
visit a participating retail location within 30 days of your
birthday to redeem.
• Exclusive Access to Events: Throughout the year, The
Container Store may hold special events and POP! Program
members may enjoy exclusive access. Details on these
events, if held, will be provided by email.
• Special Previews on New Products: POP! Program
members may enjoy special previews on some of our newest
products.
• Additional Surprises throughout the Year: We're working on
even more ways to add value to the POP! Program, possibly
6 12/29/2015
including members-only promotions and customized tips and
other communications. Please
check www.containerstore.com/pop for details.
To credit a transaction to your POP! membership, you must sign-in
to your POP! Program account by providing your email address or
phone number at the point of checkout. The ability to apply a
purchase to the POP! Program may be limited to participating retail
stores. Providing your phone number or email at the point of
checkout is unrelated to acceptance of a credit card transaction.
Taxes, shipping, delivery, installation, Contained Home services,
purchases of or using gift cards, purchases using merchandise
credit, and Business Sales are not eligible towards the earning of
POP! Perks. We may revise these exclusions from time to time,
which will be reflected in changes to these terms.
Using POP! Perks
Discounts, if any, earned as POP! Perks can be redeemed in our
stores, throughwww.containerstore.com, or by phone. POP! Perks
have no cash value, are not transferable, and no cash value will be
given for a discount redemption. No POP! Perk, discount or other
7 12/29/2015
benefit will be refunded at any time. Unless noted otherwise, each
POP! Perk will expire 30 days from the issuance date. When POP!
Perks are issued, additional terms, conditions and restrictions may
be disclosed, including but not limited to expiration or combining
POP! Perks with other offers or discounts. Please carefully review
each POP! Perk when it is issued to you.
Membership Cancellation
You may cancel your participation in the POP! Program at any time.
To cancel, call our Customer Solutions Department at (855) 827-
1538. As soon as a membership is canceled, all of your POP!
Perks and discounts will expire.
We may cancel your POP! Program membership at any time for
any reason in our sole discretion including, but not limited to, our
determination that you (1) are ineligible, (2) violated any term or
condition of the POP! Program or any applicable law or regulation,
or (3) engaged in any deception, forgery, fraud or committed any
other abuse of the POP! Program. If you do not make any
qualifying purchases using your POP! account during a period of
two (2) years, The Container Store may, in its sole discretion,
terminate your POP! Program membership on or after the last day
8 12/29/2015
of that two (2) year period. We may revoke some or all of your
POP! Perks if we determine that you received a POP! Perk due to
an error, through fraud or deception, or in any manner not
authorized.
Managing Email Preferences/Opting Out You may opt out from receiving POP! Program emails at any time.
To do so, click on the unsubscribe link in the bottom of the email
and complete the opt out process. When opting out of emails, you
will still be eligible to participate in the POP! Program, however you
will not receive POP! Program communications via email about
offers and promotions within the program. For more information
about managing your information preferences and opting out of
sharing, please see our privacy policy
at www.containerstore.com/privacy.
Member Privacy Policy
Except as otherwise provided in these terms, The Container Store's
privacy policy and standards will apply to information you provide
through the POP! Program. See our privacy policy
at www.containerstore.com/privacy.
9 12/29/2015
Additional Terms
The Container Store reserves the right, without limitation, to
terminate, change, limit, modify, or cancel any POP! Program
terms, conditions, rules, regulations, benefits, or POP! Perks at any
time, with or without notice, even though such changes may affect
the value of already-issued POP! Perks or other benefits.
Release, Disclaimer and Limitation of Liability
By participating in the POP! Program, each member releases The
Container Store, and affiliated entities, and their respective officers,
directors, employees and agents from and against any and all
claims, damages, losses, liabilities, and other expenses (including,
without limitation, attorneys' fees) relating to participation in the
POP! Program, use of POP! Perks or agreement to these terms.
THE POP! PROGRAM IS PROVIDED ON AN "AS IS" AND "AS
AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY
APPLICABLE LAW, THE CONTAINER STORE DISCLAIMS ALL
WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR
STATUTORY, WITH RESPECT TO THE POP! PROGRAM
(INCLUDING THOSE RELATED TO MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NON-
10 12/29/2015
INFRINGEMENT AND THOSE ARISING OUT OF COURSE OF
DEALING, USAGE, OR TRADE). TO THE FULLEST EXTENT
PERMITTED BY APPLICABLE LAW, THE CONTAINER STORE
WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES
(INCLUDING FOR THE INDIRECT LOSS OF PROFIT, REVENUE,
OR DATA) ARISING OUT OF OR IN CONNECTION WITH THE
POP! PROGRAM, HOWEVER CAUSED, AND UNDER
WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY
BROUGHT (INCLUDING UNDER ANY CONTRACT,
NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Dispute Resolution and Governing Law
These terms and conditions will be governed by and interpreted in
accordance with the laws of the State of Texas without regard to
any conflict of laws principles.
You agree that The Container Store and you will resolve any
disputes through binding and final arbitration instead of through
court proceedings. YOU HEREBY WAIVE ANY RIGHT TO A JURY
TRIAL OF ANY DISPUTE YOU HAVE WITH THE CONTAINER
11 12/29/2015
STORE. NEITHER YOU NOR THE CONTAINER STORE MAY
BRING A CLAIM AGAINST THE OTHER AS A CLASS ACTION,
REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY
GENERAL ACTION. NEITHER YOU NOR THE CONTAINER
STORE MAY ACT AS A PRIVATE ATTORNEY GENERAL OR
CLASS REPRESENTATIVE, NOR PARTICIPATE AS A MEMBER
OF A CLASS OF CLAIMANTS, WITH RESPECT TO ANY
DISPUTE OR CLAIM BETWEEN US. These POP! Program terms
evidence a transaction in interstate commerce, and thus the
arbitration will be subject to the Federal Arbitration Act, 9 U.S.C. § §
1-16 et seq.
In the event of any dispute concerning the POP! Program or these
terms, the parties unconditionally and irrevocably agree that the
dispute will be resolved by arbitration (and accordingly they hereby
consent to personal jurisdiction over them) exclusively in Dallas,
Texas, in accordance with the rules of the American Arbitration
Association. The arbitration will be heard and determined by a
single arbitrator. The arbitrator's decision in any such arbitration will
be final and binding upon the parties and may be enforced in any
court of competent jurisdiction. The prevailing party will be entitled
to recover its attorneys' fees and arbitration costs from the other
party. The parties agree that the arbitration will be kept confidential
12 12/29/2015
and that the existence of the proceeding and any element of it
(including, without limitation, any pleadings, briefs or other
documents submitted or exchanged and any testimony or other oral
submissions and awards) will not be disclosed beyond the
arbitration proceeding, except as may lawfully be required.
General In all matters relating to the administration of the POP! Program,
the decisions of The Container Store shall be final. The Container
Store is not responsible for communication problems of any kind,
including distribution of POP! Perks, due to a change of email
address or other changes in contact information. Under no
circumstances will The Container Store be held liable for any delay
or failure in performance due in whole or in part to any acts of
nature or other causes beyond its reasonable control. If any
provision of these terms is found to be unlawful, void or
unenforceable, then that provision will be deemed severable from
these terms and will not affect the validity or enforceability of any
remaining provisions. The failure of The Container Store to enforce
any right or provision of these terms will not prevent The Container
Store from enforcing such right or provision in the future. The
Container Store may assign its rights and obligations under these
13 12/29/2015
terms, including in connection with a merger, acquisition, sale of
assets or equity, or by operation of law.
PLEASE INFORM THE CASHIER WHETHER YOU “ACCEPT” OR
“DENY” THESE TERMS AND CONDITIONS.
1 12/29/2015
The Container Store Privacy Policy
By accessing or using The Container Store website, providing information to us through a contact center or at one of our stores, or buying our products, you agree to the terms of the most recent version of this Privacy Policy and our Terms and Conditions. Last updated on 8/8/2014
The Container Store does not sell or share your personal
information with other companies for their marketing
efforts. We pride ourselves on providing exceptional
customer service. Not only are we committed to helping
you organize your life, we also want to make sure you
clearly understand how we use information about you to
provide you with the best possible shopping experience.
We value the trust you place in The Container Store and
we want to ensure that you understand what information
we gather about you, how we use it, and the safeguards
we have in place to protect it.
This Privacy Policy applies to information collected by The
Container Store through our Internet website (currently
2 12/29/2015
located at www.containerstore.com) and our associated
mobile sites (collectively our "Site"), our contact centers,
including our toll-free number, Customer Solutions email
service, or online chat (collectively our "Contact Center"),
and our store locations (our "Stores"). It is designed to
ensure that our customers understand how and why The
Container Store collects and uses the information provided
to us. You can learn how to opt out of receiving catalogs,
e-mails and other marketing materials from us at
www.containerstore.com/preferences or calling 1-800-733-
3532.
The following topics are addressed in this Privacy Policy:
• Acceptance of Terms
• Collecting Personal Information
• Browsing Our Site
• How We May Use Your Information
• Sharing Your Information and Third-party
Partnerships
• Disclosure of Your Personal Information
3 12/29/2015
• Security of Our Site
• Reviewing and Revising Your Account Information
• Opting Out
• Children and Privacy
• Information Provided When You Apply for a Job
Online
• Questions
Acceptance of Terms
By using our Site, our Contact Center, or our Stores, you
agree to The Container Store's Privacy Policy. We reserve
the right, at our discretion, to change, modify, add or
remove portions of this policy at any time. If this policy
changes in the future, we will let you know by posting the
updated policy on our Site with the most recent
modification date. Please check this page periodically for
changes. If there are material changes in the way we will
use or share personal information about you, we will
provide notice of our revised Privacy Policy when you
access your online account or provide you with an email
notification. Your continued use of our Site, our Contact
4 12/29/2015
Center, or our Stores following the posting of the revised
policy means you accept the changed policy.
Collecting Personal Information
We collect information about you when you make a
purchase in one of our Stores, through our Contact
Center, or through our Site. This information may include
your name, mailing and billing address, zip code, phone
number, and/or email address. We may also ask for this
information if you choose to participate in a survey,
sweepstakes, contest, promotion or giveaway. We
consider information that personally identifies you, such as
your name, email address or billing information, and other
data that is linked to such information, to be personal
information.
You can browse our Site and read our editorial content
without providing any personal information. However, you
must provide personal information in order to make a
purchase. With sales transactions, we may collect
payment information including credit/debit card
information, gift card and merchandise credit numbers,
and/or checking account information. When you make a
5 12/29/2015
purchase in one of our Stores, through our Contact
Center, or through our Site, we collect transactional
information related to your purchase (i.e., what you
bought, the price you paid, the payment method you used,
and if the product was on sale).
We use third-party partners to collect information about
your use of our Site and your product preferences. If you
have provided us with your personal information,
information about your use of our Site and your
preferences may be linked to your personal information so
that we may more effectively market to you, or to help
identify problems on our Site.
We have software that allows us to re-create your
sessions on our Site. We use this information to make our
Site easier and more enjoyable to use. If you have
provided us with your personal information, information
about your use of our Site may be linked to your personal
information, and may be used to contact you in order to
address problems you may have experienced while using
our Site.
6 12/29/2015
We also collect some personal information when you use
other features of our Site. We collect your email address if
you sign up for our email list. In order to establish an
online account, you will be asked to provide your name,
email address, and zip code, and you will also need to
establish a password. If you use online chat to connect
with our Contact Center, we will ask for your name and
email address. We may also permit you to sign on to your
online account with The Container Store using log-in
information (such as an e-mail address and password) you
have established for using a social network profile or
account (such as Facebook® or Twitter®). If you choose
to do so, those credentials may be communicated to and
used by a third party service provider to authenticate your
credentials and ensure that access to your account is
obtained properly, and to facilitate your use of you social
network log-in to access your account with us. In addition,
if you are a new customer and want to use your social
network log-in to access your account with The Container
Store, some information about you (such as your name, e-
mail address, and location information) may be
7 12/29/2015
automatically delivered to us as part of the process by
which you sign up for your account.
You may be asked to provide additional information when
you use our Site to develop personal organization
projects, custom space designs, registries, or wish lists.
This information may be linked to personal information you
have provided, such as your name. In addition, we may
provide you with the ability to use social networks to share
information about product purchases or interests,
registries, wish lists, or other activities in which you
engage on the Site. If you choose to share such
information, your name and/or other personal information
may be linked to the information you share about activities
on our Site.
You will be asked to provide personal information if you apply for a job with The Container Store using our online application process, as explained in the "Information Provided When You Apply for a Job Online" section below.
Finally, The Container Store may allow you to submit
information to our Ratings & Reviews, our customers' real-
8 12/29/2015
life tips and our "What We Stand For" blog (collectively
referred to as "Forums"). Your use of the Forums may
reveal your user name, city and state, and may allow you
to publish certain other personal information about
yourself. Information you submit to our Forums, including
your user name, and in some cases, your city and state,
becomes publicly available and can be seen, collected,
and used by others. Once made public, this information
cannot be made private again. Therefore, you should
exercise caution when deciding to submit information to
our Forums, or disclosing information about yourself or
others, and you should not submit or communicate any
information to the Forums that you do not want to be seen,
collected, or used by others. We may link information you
submit to our Forums to other information about you,
including but not limited to your personal information and
account information, but we will not publicly display your
personal or account information other than as explained
above.
9 12/29/2015
Browsing Our Website
When you are using our Site, we log your IP address (a
number that identifies your computer on the Internet) for
system administration, troubleshooting and to examine
overall traffic trends. For example, IP addresses help us
determine the percentage of people coming from various
online gateways, such as Google or Yahoo!. This
information is collected in aggregate. It is also linked to
your personal information if you provide your personal
information to The Container Store.
Another tool we use is called a cookie, which is a small
data file stored on your computer that allows us to
customize portions of our Site to your preferences.
Generally, we use cookies to remind us of who you are,
tailor our product selection to you, and to ensure that only
you have access to your account and any personal
organization projects, wish lists or custom space designs
you have created with us. The cookie, by itself, doesn't
provide any personal information, such as your name or
email address. You can configure your browser to accept
all cookies, reject all cookies, or notify you when a cookie
10 12/29/2015
is set. (Each browser is different, so check the "Help"
menu of your browser to learn how to change your cookie
preferences.) However, you may not be able to use some
features of our Site if you set your browser to reject
cookies.
We have implemented Google Analytics Demographics
and Interest Reporting on our Site, which provides us with
information about categories of users who visit our site,
such as the number of men and women, our visitors' age
ranges, and our visitors' general interests. Google
Analytics Demographics and Interest Reporting does not
provide us with any personal information about you, such
as your name or email address. We use information from
Google Analytics Demographics and Interest Reporting to
help us to better understand our customers and potential
customers.
Google permits you to opt-out of some of their services by
using Google Google Ads Settings at
www.google.com/settings/ads. For example, visitors can
opt out of Google Analytics for Display Advertising and
customize Google Display Network ads. Google provides
11 12/29/2015
additional information about Google Analytics and
additional opt-out options at
www.google.com/analytics/learn/privacy and
www.tools.google.com/dlpage/gaoptout.
We also use cookies and other tools to collect information
about how you use our Site (for example, information
about what pages you look at, what terms you use in
searching our Site, or what products you investigate or
purchase). This information may be collected directly by
us, or it may be collected by a third-party service provider.
If you have an account with us, this information may be
linked to your account in order to provide you with product
recommendations.
Please know that while some browsers allow you to send
a signal indicating that you do not wish to be "tracked", our
Site does not recognize or respond to these "Do Not
Track" signals.
How We May Use Your Information
In order to serve you better, we may combine the
information you provide us and the information we have
from your purchases through our Site, through our Contact
12 12/29/2015
Center, online and in our Stores. We may also utilize
information that is publicly available. This information, in
total, is used to improve your overall experience with our
company. Here are the ways we may use information
about you in order to enhance your shopping experience
at The Container Store:
• To complete your purchases. We use information
about your transactions, including personal
information you have provided, in order to process
payments you have made and deliver products you
have ordered. In doing so, we may transmit payment
information to third parties, such as banks, credit card
companies or payment clearance services. We may
also provide shipping information to third parties in
order to permit them to deliver products to you.
• For marketing and promotional purposes. We
send targeted direct mail and catalogs to our
customers about products or events that we think may
be of interest, based on past purchases at The
Container Store. We may also send offers for
discounts or promotions and information about
13 12/29/2015
campaigns, new products or new features. In addition,
we send email communications to let customers know
about promotions, organizational tips, and the most
up-to-date happenings at The Container Store.
However, you can opt out of receiving catalogs, e-
mails and other marketing materials from us.
Information on how to opt out is provided below.
• To improve the content and navigation on our Site. For example, we may use cookies or other tools
to track which sections or products online are most
often visited and in what order.
• To enhance your online shopping experience. For
example, we may use information about you to
recognize you and welcome you back to our Site,
personalizing your shopping experience, or to place
advertisements or links on this Site for goods and
services likely to be of interest to you.
• To make your use of our Site compatible with the social networks you use. For example, we and/or
service providers we use may use your personal
information to make it possible for you to access your
14 12/29/2015
account with The Container Store using the log-in
information you use for your social network account,
or in connection with allowing you to share
information about your activities on our Site through
your social networks.
Sharing Your Information and Third-party Partnerships
As previously stated, we do not sell or share your personal
information with other companies for their marketing
efforts. On occasion, The Container Store shares
information collected from our customers with selected
third-party companies who help assist us in our own
advertising and marketing efforts. For example, we may
retain an outside company to help us with customer
research or to manage a customer database, to send
catalogs or direct mail, or to send email messages. The
information we provide to third parties for such purposes
may include your name, address, email address, Site
usage, and purchase information, which will help us target
marketing communications. The Container Store also
provides some anonymous information about customer
15 12/29/2015
purchases to third-party companies that assist us with
advertising and promoting our products and services.
You can opt out of receiving catalogs, e-mails and other
marketing materials from us. Information on how to opt out
is provided below.
We participate in special partnerships with other
companies that we believe offer products or services that
our customers would be interested in and would benefit
from. We do not share customers' personal information
with these partner companies. Customers may receive
information about these partnerships and related
promotions directly from The Container Store or from the
third-party companies that assist us with marketing.
The Container Store may also enter into a "co-branding"
relationship with another company, or organization. At
times, we may communicate with customers on behalf of
that company and customers may be directed to a partner
website to purchase a specific item or learn about their
services. In these cases, both The Container Store and
the partner company may receive personal information
you provide.
16 12/29/2015
Additionally, like many other companies, The Container
Store may use outside marketing companies to place
advertisements or links on other websites. When you visit
this Site, these companies may collect non-personally
identifiable information (for example, your IP address, click
stream information, browser type, time and date, subject
of advertisements clicked or scrolled over) about your
visits to this Site and your visits to other websites over
time in order to provide advertisements about goods and
services likely to be of interest to you. These companies
typically use a cookie or third party web beacon to collect
this information about your online activities over time and
across different web sites. To learn more about this
behavioral advertising practice or to opt-out of this type of
advertising by certain participating advertising networks,
you can visit www.aboutads.info/choices/ and
www.networkadvertising.org In addition, Google permits
you to opt-out of some of their services by using Google
Ads Settings at www.google.com/settings/ads, and
provides information and additional opt-out options for
Google Analytics at
www.google.com/analytics/learn/privacy and
17 12/29/2015
www.tools.google.com/dlpage/gaoptout. The Container
Store is not responsible for the collection or use of
information by such marketing companies or third-party
websites.
Third parties may receive your personal information
because you have visited their websites or accessed their
links. Please refer to their privacy policies to learn about
how they handle your personal information. Please note
that The Container Store has no control over the privacy
practices of other companies of websites, and we do not
assume any responsibility or liability for any third-party's
data collection or disclosure practices, their failure to abide
by their privacy policies, or the content of their websites.
In the event that The Container Store is merged with or
acquired by another company, or in the event of a transfer
of our assets, we may disclose or transfer personal
information and other information about usage of our Site
in connection with such a transaction. In the event of such
a transfer, we will notify you of the change of control of
your personal information. You should also be aware that
courts may have the authority under certain circumstances
18 12/29/2015
to permit personal information and other information about
usage of our Site to be shared or transferred to third
parties without your permission.
Disclosure of Your Personal Information
We will not use or disclose your personal information
except:
(1) as described in this Privacy Policy;
(2) after obtaining your permission to a specific use or
disclosure;
(3) if it is necessary to identify, contact or bring legal
action against persons or entities who may be
causing injury to you, to The Container Store, or to
others;
(4) if we are required to do so in order to comply with
any valid legal process or governmental request (such
as a court order, search warrant, subpoena, civil
discovery request, or statutory requirement); or,
(5) as we otherwise believe is required by law.
19 12/29/2015
Security of Our Site
The Container Store maintains security procedures
designed to keep information we own, license and process
from being accessed by any unauthorized person or
business. We use a variety of multi-level security systems
to control access to our systems and the data that we
house. Our enterprise security operations center maintains
real-time monitoring for information system vulnerabilities
and unauthorized access attempts into our internal
systems. We also maintain physical security for our
facilities and limit access to certain critical areas of our
business.
Unfortunately, however, no data transmission over the
Internet can be guaranteed 100% secure. As a result,
while we strive to protect your personal information, we
cannot guarantee the security of any information you
transmit to or from our Site, and you do so at your own
risk. Accordingly, we disclaim liability for any theft, loss, or
interception of, or any unauthorized access or damage to
any data or communications. By using our Site, you
20 12/29/2015
acknowledge that you understand and agree to assume
these risks.
Anyone with access to the email address and password
you use to create an account with us can obtain access to
the personal information you have provided to us. We urge
you to keep your password in a safe place and not share it
with anyone. Always sign out from your account and close
your browser window when you have finished your visit to
our Site. This ensures that others cannot access your
account, which is especially important if you are sharing a
computer with someone else or are using a computer in a
public place.
You are responsible for maintaining the confidentiality of
your account password, and you are responsible for any
access to or use of our Site by any person or entity using
your password, whether or not such access or use has
been authorized by you.
Reviewing and Revising Your Account Information
You may review and make changes to the personal
information that is stored in your user account on our Site
by visiting the "My Account" area of our Site.
21 12/29/2015
Opting Out
While we hope that the information included in this Privacy
Policy has helped you better understand how we use and
protect your information to provide you with better service,
we understand that you may still choose to not receive
information from The Container Store or our partners.
• Direct Mail Opt-Out. All of our catalogs and direct
mailers have information printed on them (generally
on the address panel) giving customers notice on how
to opt out of our direct mail promotions. To be
removed from future mailings from The Container
Store, please call us at 1-800-733-3532. After the
voice message, please follow the prompts to remove
your name from our future mailings. You will be asked
for your name, address and customer number as they
appear on our mailings. Your request is processed as
quickly as possible. Due to mailing lead times
however, it is possible that you may receive a few
more mailings from us. After six to eight weeks, you
should no longer receive mailings from The Container
22 12/29/2015
Store. You may also opt out online
at www.containerstore.com/preferences
• Email Opt-Out. All of our marketing emails include a
link for unsubscribing to our emails. Registered users
on our Site can also log on to the "My Account"
section to change their email preferences. We will
apply your unsubscribe request as quickly as
possible. There may be promotional email campaigns
in process and you may continue to receive emails
from us for a few days. We require up to ten days to
apply your unsubscribe request. After this time, you
will no longer receive marketing emails from The
Container Store. You may still receive emails
regarding your transactions; for example, confirming
that you have placed an order, that a product you
have ordered has been shipped or a reminder of a
pending elfa space design. You may also opt out
online
at www.containerstore.com/email/frequency.htm or
call 1-800-733-3532.
23 12/29/2015
Children and Privacy
Our Site is not directed to children under the age of 13
years. We will never request personally identifiable
information from anyone whom we know to be under the
age of 13 without verifiable parental consent. By using our
Site, you represent and warrant that you are at least 13
years old. If we become aware that a customer is under
the age of 13 and has registered without prior verifiable
parental consent, we will remove his or her personally
identifiable registration information.
In addition, you must be at least 18 years old in order to
establish an online account. By creating an online account
with us you represent and warrant that you are at least 18
years of age.
Information Provided When You Apply for a Job Online
Our Site includes a feature ("Careers") that allows you to
submit an online job application. When you submit an
online application, you will be required to provide personal
information, including but not limited to your name, contact
information, job interests, educational and job history, and
24 12/29/2015
references. This information will be used by The Container
Store to assess and process your application.
The online application process is hosted and supported by
a third-party service provider, HRsmart. HRsmart receives
and stores the information you provide. HRsmart does not
disclose the personal information it receives and maintains
for The Container Store to anyone else. Visit
www.HRsmart.com to see the HRsmart Privacy Policy.)
If we decide to interview you, we may print your
application and use it during the interview process. If you
are hired, your application becomes part of your employee
file. If you are not immediately hired, your printed
application is kept for one year and then typically will be
destroyed. We may ask you to provide additional
information during the interview or hiring process. We may
also use the information you provide to contact you about
your application; for example, to ask you to agree to a
background check or to send you an offer letter.
We do not share the information you provide in the online
application to anyone outside of The Container Store and
HRsmart, except as we believe is required by law.
25 12/29/2015
Questions
If you need any other information, please submit your
requests or questions to The Container Store, ATTN:
Customer Solutions Department, 500 Freeport Parkway,
Coppell, TX 75019 or email us
at [email protected]. Please allow 30 days for
a response.
Please Note
Our practices relating to sharing personal information
changed in June 2014. If you provided personal
information to us in June 2014 or earlier, that information
will be treated in accordance with the Privacy Policy in
effect at the time it was collected by us.