Slide 1

Pomorskie Region

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● Paul Van Den Broeck ● Business Unit Manager ERP4HC

● Paul.vandenbroeck@xperthis.be

● Kurt Van Looveren ● Head of software factory

● Kurt.vanlooveren@xperthis.be

● Peter Beirlaen ● Business Development Manager

● Peter.beirlaen@xperthis.be

Who is Who

Slide 3

Slide 4

Xperthis is part of the NRB Group

FTE : 544

To : 146,7 m€

FTE : 149

To : 23,4 m€

FTE : 188

To : 26,6 m€

FTE : 201

To : 30,0 m€ 4,9 m€

FTE : 17

To : 1,7 m€

2014 - Turnover : 222,3 millions € - FTE : 1100 collaborators

Finance & Insurance

Public & Social, (Reg. & Fed.)

Utilities

Industry

Health care Public & Social (Prov.

& Loc)

Brussels & South

Public & Social (Prov.

& Loc)

North

B2B Mobile & Web Development

Acquisition 29/01/2015: - Turnover : 2.9 m€ - FTE: 43,6

Acquisition 02/12/2014: - Turnover : 1.8 m€ - FTE: 24,8

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100% BELGIAN

DEDICATED TO HEALTH CARE

175 COLLABORATORS

75% = MARKET PENETRATION IN BELGIAN HOSPITALS

= MARKET SHARE (# OF BEDS) IN BELGIUM BY SOLUTION AREA

30.800

CARE PROCESSES

40.700

CARE ADMIN. PROCESSES

25.400

BACK-OFFICE PROCESSES

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Offering

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Customers

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in the Belgian Healthcare Sector A brief history

1970 -1998

ACC

Membership association

Legacy systems

1998 – 2001

ACC

Migration from legacy to on premise SAP based on Template

2005 – 2010

Partezis CVBA

Access to all hospitals (memberrs/non members)

2010 – 2012

Partezis CVBA

Migration to SAP SaasS

On Premise still an option

2012 – 2015

Xperthis Group member of the NRB Group

Majority of the hospitals on SaaS

University hospital Erasme Brussels on premise with the Xperthis Template

2016 –

Xperthis

International expansion via Local Partnerships

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References in Belgium

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● To provide a solution covering all back-office processes:

● Finance, Logistics, Maintenance, Real Estate, Health & Safety

● To ensure seamless integration (end2end process support) to front-office and ancillary applications:

● Billing & Invoicing, ADT, Laboratory, Pharmacy, …

● To facilitate cross-company border integration:

● e-Supply (purchase order to invoice, e-health asbl)

● 3rd party logistics integration

● Credit collection agencies

● Other business partners

Solution Objectives

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● To provide high availability

● 24/7 support

● 48 h planned downtime per year, outside service hours

● Stable environment (3 releases per year)

● To commit to Service Level guarantees

● Time to react, time to respond, time to resolve, performance, …

● To ensure constant evolution

● Earn-back model for early adopters

● Incentives for pilot customers / strategy board participants

● Proof-of-concept development in new areas (FMIS, EH&S, eSupply …)

Service Objectives

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● Manage the Total Cost of Ownership

● Transparency

● Continuity

● Commitment to the local market

● Exploit full potential of ERP

● Flexibility

● Service Levels

● 24/7

● Pro-activity

Customer expectations

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Slide 15

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ZH y

ZH x

Service landscape

data centers

MySAP ERP PROD

Mandant ZH x

Mandant ZH n

Connection Hub

LAN

WA

N

Scanning Factory

Scanning & OCR

•In

voic

es

•O

rde

rs

•C

on

firm

atio

ns

Scanning

Content providers

e-Health

Xperthis local Partner Supplier

3PL provider

eHealth

Customer Care Center

Development

Implementation

Monitoring

others

Solution Manager

Slide 17

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Healthcare Ecosystem

Patient/Citizen

Personal Health Record - Patient Information - Homecare - Fitness & Prevention - Rehabilitation

□ Health Conscious

□ Athletes

□ Chronically ill

□ Young mothers

□ Elderly

Disease Management - Care Net - Card Management - Insurability

□ Insurance Companies

□ Government

Health Insurers

Electronic Medical Record - Teleconsultation - Patient Integration - eHealth Integration - Networking of Physicians

□ Physicians

□ Physician’s Office

□ Pharmacies

□ Radiology

Physicians/Networks

Virtual Medical Record - Hospital Networking - Referrer Loyalty - Patient Integration - Telemedicine

□ Hospital

□ Hospital Associations

Hospitals/Associations/Pharmacies

Case Record

Patient Integration

Patient Information

Healthcare Professionals

Tele- monitoring

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Xperthis EPR

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● To provide a solution covering all care processes : ● CPOE, ● Order & Result, ● scheduling & appointment planning, ● progress notes & evaluation, ● eMedication ● Medical, Nursing, Para-medical file

● To provide easy to use structuring & coding of data via ICD9/10-SNOMED, NIC/NOC, Nanda, ● To provide automatic deduction of legally required datasets ● To ensure seamless integration (end2end process support) to front-office and other applications:

● Billing & Invoicing, ADT, Laboratory, Pharmacy, anatomo pathology, …

● To facilitate cross-company and external integration: ● LIS, RIS ● PACS ● PDMS ● Peri-opeative anesthesia record ● 3rd party knowledge base & clinical decision support

SOLUTION OBJECTIVES

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EPR : Modular approach

Java Application Server

Patient Record

Orders & Results

Op

eratin

g The

atre

Legal Rep

ortin

g R

HM

– R

CM

- RIM

Clinical Patient Management

Appointment Planning

Medication

Emergen

cy

CDS

EAI CORE

PDMS

Anapath.

Radio Therapy

ECG MUSE

Obstetrics GMT

Cardio PACS

LIS

RIS

Chemo Therapy

…

IVF

… … …

Alimentation&Diet

EXTRA MUROS eHealth …

RIS

Other 3rd party software