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PolyTune Software Update – Windows 7

1.1. Overview

This document describes how to update the software of your TC Electronic PolyTune pedal using

a computer running Windows 7.

The installation has two parts:

• Installing the USB driver so the PolyTune will be recognized by your computer.

• Uploading the new Software to the PolyTune pedal.

In addition to this guide we also have a video of the update procedure:

http://www.youtube.com/watch?v=s6sALvcESQc

1.2. Installing the USB driver

1. Important: first disconnect the PolyTune pedal from your computer. 2. Download the zipped PolyTune software from the email attachment 3. Extract the two files: setup.exe and Polytune_SWUpdater.exe

4. Double click on setup.exe to run this application. You will see the following window:

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5. Click on the Run button. Windows will display a security warning and asks you if you will allow this application to make changes to the system. Click the Yes button.

6. The following window will appear:

7. Close all other applications as instructed and click the Next button. The following window will appear:

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8. Click on the Next button. The following window will appear:

9. Click on the Next button. The following window will appear:

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10. Click on the Install button. Windows will display the following warning:

11. Click on ‘Install this driver software anyway’. When the installation is completed the

following dialog will appear:

12. Click on the Finish button.

Now the USB driver for PolyTune has been successfully installed and we can continue to update

the Software.

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1.3. Preparing the Software Update

Important: before installing the Software please remove the battery from the

PolyTune pedal!

Now we need to put the PolyTune into ‘Boot mode’, so it can receive the new software:

• Insert a DC plug with 9V/50mA power supply.

• Insert a mono jack plug into the PolyTune pedal guitar input.

• Connect one end of the USB cable to the computer.

• Press and hold the display button (next to the USB port), while inserting the USB cable

into the USB port of the PolyTune.

The PolyTune should now be in boot mode, as indicated by the blank display. You will note the

switch has no effect.

Windows should now detect the newly connected PolyTune and display the following:

When the driver software is successfully installed, you will see the following:

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1.4. Installing the Software Update

1. Launch the “PolyTune_SWUpdater” application. You will see the following window:

2. Press the ‘update’ button. When the progress bar has reached 100% the software

update is completed and the PolyTune will reboot automatically.

3. Once the PolyTune has rebooted successfully, disconnect the USB cable.

1.5. Troubleshooting

USB driver installation

If you have problems installing the USB driver, please try the upload procedure again and make

sure PolyTune is the only USB device connected to your computer.

In case you are using a powered USB hub, instead connect PolyTune directly to the USB port of

your computer.

Software update application.

If you see this message when clicking in the update button, close the software update

application and restart the software update procedure from the point “Preparing the software

upload” (section 1.3):

Further assistance required?

Please contact the TC Electronic Support Team: tcelectronic.com/support