Polycom RealPresence Medialign™ · with a simple touch-screen interface. Polycom® SmartPairing™ connects with your mobile devices for sharing and annotating content from your

Polycom, Inc. 1

ADMINISTRATOR GUIDE

Polycom® RealPresence® Medialign™

March 2016 | 3725-84215-001A

Polycom® RealPresence Medialign™ Administrator Guide

Polycom, Inc. 2

Copyright© 2016, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.

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Polycom, Inc. 3

Contents

Before You Begin .......................................................................................................................... 4

Audience, Purpose, and Required Skills ..........................................................................................4

Get Help........................................................................................................................................4 Polycom and Partner Resources ...................................................................................................................................... 4 The Polycom Community ................................................................................................................................................... 4

Polycom® RealPresence® Medialign™ System Overview ........................................................ 5

Customize the System....................................................................................................................5 System Options.................................................................................................................................................................... 6

Polycom® RealPresence® Medialign™ Systems ....................................................................... 7

Overview of the interface-s™ ..........................................................................................................7 Position and Placement ...................................................................................................................................................... 8 Connectivity .......................................................................................................................................................................... 9 Button Panel .......................................................................................................................................................................10

Polycom® RealPresence® Medialign™ 155 .................................................................................... 16




Configure the Polycom® RealPresence® Medialign™ System .............................................. 36

Configure Single Monitor Systems ................................................................................................ 36

Configure Dual Monitor Systems ................................................................................................... 37

Configure the Serial Port .............................................................................................................. 38

Troubleshoot ............................................................................................................................... 39

General Troubleshooting .............................................................................................................. 39

Legal and Regulatory Statements............................................................................................. 40

Trademarks and Registrations ...................................................................................................... 40

Warranty ..................................................................................................................................... 40

Safety ......................................................................................................................................... 40 Chassis Bonding Straps ...................................................................................................................................................41

Appendix ...................................................................................................................................... 43

System Specifications .................................................................................................................. 43 General and Electrical Specifications.............................................................................................................................43 Display Specifications .......................................................................................................................................................43 Speaker Specifications .....................................................................................................................................................44

Overview of the abox™ ................................................................................................................ 45

Polycom, Inc. 4

Before You Begin

The Polycom® RealPresence® Medialign™ Administrator Guide is for administrators who need to

configure, customize manage, and troubleshoot Polycom RealPresence Medialign systems.

Please read the Assembly and Wiring Set up Sheets and warning notices before you install or operate the

system. The following related documents for RealPresence Medialign systems are available at

support.polycom.com.

● Polycom® RealPresence® Medialign™ Systems 155, 170, 255, 270 Assembly and Wiring

Instructions: Describes the contents of your package, how to assemble the system and

accessories, and how to connect the system to the network. The setup document is included in the

system package.

Audience, Purpose, and Required Skills

This guide provides concepts and general guidance to the system administrator. Polycom expects the

administrator to be a mid-grade IT professional who is experienced in system integration.

Get Help

For more information about installing, configuring, and administering Polycom products, refer to

Documents and Downloads at Polycom Support.

Polycom and Partner Resources

To find all Polycom partner solutions, see Strategic Global Partner Solutions.

The Polycom Community

The Polycom Community gives you access to the latest developer and support information. Participate in

discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom

Community, simply create a Polycom online account. When logged in, you can access Polycom support

personnel and participate in developer and support forums to find the latest information on hardware,

software, and partner solutions topics.

http://support.polycom.com/PolycomService/home/home.htm?isSSOCookieCreationRequired=null&prcRegistrationUrl=http%3A%2F%2Fportal.polycom.com%2FPolycomSSO%2Fregistration%2Findex.htm%3FfromSupport%3Dtrue&prcProblemsLoggingUrl=http%3A%2F%2Fwww.polycom.com%2Fsupport%2Fportal_help.html&prcForgotPasswordUrl=http%3A%2F%2Fportal.polycom.com%2Fportal_web%2Fvalidation.portal%3F_nfpb%3Dtrue%26_pageLabel%3Dvalidation_forgot_password%26_nfls%3Dfalse%26fromSupport%3Dtrue

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http://support.polycom.com/PolycomService/support/us/support/strategic_partner_solutions/index.html

http://developer.polycom.com/

Polycom, Inc. 5


System Overview

The desire to meet quickly with teammates near and far, share ideas, and collaborate on critical projects

has fueled the demand for visual collaboration. Polycom® RealPresence® Medialign™ supports

interoperability with mainly Unified Communication deployments, including Microsoft ® Lync®, Microsoft®

Skype® for Business, and BroadSoft UC-One®. Polycom® RealPresence® Medialign™ solutions deliver

the industry’s best video collaboration with an innovative, modern design that deploys anywhere.

RealPresence Medialign includes everything you need to deploy video collaboration systems.

RealPresence Medialign offers single-SKU ordering with patented no-tools-required installation in any

location. Perfect for medium to large rooms, RealPresence Medialign comes complete with single or dual

55" or 70" LED monitors, high-fidelity audio, tabletop microphone arrays, Polycom® EagleEye™ cameras,

and the RealPresence® Group Series® 500 video system.

RealPresence Medialign offers a best-in-class collaboration experience with up to1080p60. The solution

also includes hands-free camera operation with Polycom® EagleEye™ Producer for dynamic speaker

locating technology or Polycom® EagleEye™ Director, for dynamic room framing. Polycom® NoiseBlock™

and Polycom® Acoustic Fence™ technologies remove distracting non-speech sounds like typing, shuffling

papers, and even barking dogs. Polycom® RealPresence Touch™ replaces confusing remote controls

with a simple touch-screen interface.

Polycom® SmartPairing™ connects with your mobile devices for sharing and annotating content from your

device, the web, and cloud storage. A virtual whiteboard enables everyone both in and out of a call to

share and annotate content using optional touch screen monitors and embedded VisualBoard technology.

For collaboration over standard IP networks, users can use Polycom® People+Content IP™ application

on their computer to share content or use HDMI and VGA (DB-15HD) inputs.

Customize the System

The RealPresence Medialign is made of standard components from Polycom and components

manufactured for Polycom based on a design Polycom has licensed. The displays are custom for this

product and are not available on the open market and cannot be used for other applications.

The following table shows components supplied for each RealPresence Medialign system.

RealPresence Medialign System Components

Component RealPresence

Medialign 155

RealPresence

Medialign 255

RealPresence

Medialign 170

RealPresence

Medialign 270

7200-23790-xxx 7200-23860-xxx 7200-24030-xxx 7200-24060-xxx

Where xxx is 001; 101; 102; 012; 125 for ROW without a power cord

RealPresence Group 500 codec 1 1 1 1


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Component RealPresence

Medialign 155

RealPresence

Medialign 255

RealPresence

Medialign 170

RealPresence

Medialign 270

RealPresence Group Series

tabletop microphone array

1 1 1 1

EagleEye Producer 1 1 1

EagleEye IV-12x camera 1 1 1

EagleEye Director 1

EagleEye III camera 2

RealPresence Touch 1 1 1 1

Tabletop computer interface-s™ 1 1 1 1

1080p license 1 1 1 1

Lync / Skype for Business

license

1 1 1 1

Stand / furniture Y Y Y Y

Display 1 * 55” 2 * 55” 1 * 70” 2 * 70”

1 The TAA compliant configurations do not include the RealPresence Touch.

System Options

Other options which may be considered for the RealPresence Medialign include the following:

● Additional Polycom tabletop or ceiling microphone arrays, up to a total of 4, can be added.

● By using additional ceiling microphone arrays the Polycom RealPresence Group Series 500 codec

supports the Polycom Acoustic Fence. The Acoustic Fence is used to capture audio from within a

virtual fence, created with the Polycom ceiling microphone arrays, while blocking audio and noises

from outside, enabling video collaboration in open workspaces.

● Multipoint software, 5150-65081-001.


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Systems

The RealPresence Medialign systems require a single dedicated 20A AC electrical circuit and a LAN

connection.

Software licenses for 1080p and native Microsoft interoperability with Skype® for Business are included.

The system ships with the RealPresence Group remote control which can be used in conjunction with the

RealPresence Touch. The RealPresence Touch requires a LAN connection which provides PoE. In lieu of

the PoE, you can order the PoE power inserter (2200-42740-xxx) separately.

Overview of the interface-s™

The interface-s™ provides input connectivity for one analog and one digital laptop computer (display and

audio).

Automatic input sensing, advanced signal format detection, smooth auto switching and high performance

scaling/optimization. Housed in an ergonomic, stylish surface mounted enclosure complete with a simple

seven-button control interface providing users with intuitive operation.

The system automatically scales the video input signal to give the best possible size and aspect ratio.

The following figure identifies the features of the interface-s device.


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Components for the interface-s

Component Description

DVI Cable A 5m custom DVI cable.

Push Button Control Surface A seven button panel which allows access to system functionality and control.

VGA +3.5mm Audio Jack Analog video/audio laptop input.

HDMI + 3.5mm Audio Jack Digital video/audio laptop input. The 3.5mm audio input may be used for HDMI

sources without embedded audio.

Position and Placement

The interface-s™ is connected to the system via a single 5M custom DVI cable which is supplied as part

of the standard cable kit. The interface-s may not be located further from the system than this cable

allows. The optimum placement is at the head of a table setting and in easy reach of a minimum of two

users. This allows users to access the laptop inputs located on the side of the unit as well as have full

control of the push buttons.


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Caution

Please ensure that the custom DVI cable which connects the abox™ to the interface-s is the

one supplied. DO NOT use third party equivalents as performance will be affected. Please do

not stretch or pinch any of the cables as it can result in damage and the device not functioning

properly

Connectivity

The following table describes connectivity between various components and the interface-s™ device.

Interface-s Connections

Connection Description Figure

interface-s to

abox

This connection links the interface-s to the system.

This custom DVI cable is 5M long and will need to

be secured and contained.

Digital

Video/Audio -

HDMI

(High-Definition Multimedia Interface) This port

allows a digital connection between a laptop or

tablet device(s) and the system. The signal will be

automatically detected and image scaled to fit the

screen.

Audio 3.5mm

Mini Jack

This is one of 2 ports which allow analog audio from

various devices to be used with the system.

Analog Video -

VGA

(Video Graphics Array) This port allows high quality

analog video to be used with the system. The signal

will be automatically detected and image scaled to

fit the screen.

Audio 3.5mm

Mini Jack

This is one of 2 ports which allow analog audio from

various devices to be used with the system.


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Button Panel

The interface-s™ has an easy-to-use button panel. In addition to a simple legend and semi-automated

functionality, the buttons will illuminate to indicate operational status. Several common system functions

may be controlled using the buttons on the interface-s. The following figure and table show available

functions.

Panel Display Buttons

Reference

number Description

1 Source select - display VGA content

2 Source select - Display HDMI content

3 Volume down

4 Volume up

5 Video Conference - Wakes the codec and displays the codec screen(s).

6 Not used in Polycom configuration.

7 Microphone Mute/Unmute

The source select buttons illuminate to indicate the state of the input at any given time and provides the

following information.


Polycom, Inc. 11

Source Select Buttons

Input Button Indicator Light Status/Color Description

On/Green Input displayed on the screen.

Off/Blue Signal present but not displayed.

Not illuminated No signal present or system is asleep.

Error/Red Selected but no signal detected.

Presentation Mode

Some laptops automatically detect when an external screen has been connected, but on others a

combination keys may have to be pressed (Fn+F7 for example).

When the system is in standby (sleep), connecting a device to the interface-s will automatically route the

signal and turn on the display. In addition, the associated source select button will turn green.

If a second device is connected to the interface-s, the button associated with the input will turn blue. If the

button does not turn blue, verify that your device is outputting a recognized signal.

To display content from a device:

» Connect the device to a port on the interface-s.

If the device is outputting signal the content will automatically be displayed and the associated

button will illuminate green.

While displaying content from one device, if you connect a second and it is outputting signal the

associated button will illuminate blue.

If you press the now blue source select button, it will cause content from that device to be

displayed. The source select button associated with the first device will now be illuminated blue.


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Button Panel Presentation Mode

Video Conference Mode

If the codec is asleep and no devices are connected to the interface-s, the system will remain off. While

the system is off the mute button on the interface-s will continue to indicate the microphone mute status.

The following figure shows the button panel in video conference mode.

Button Panel Video Conference Mode

While in video conference mode, you can wake the system, place a call , share content, control the

volume, and mute or unmute the microphone.

To wake the system:

» Do one of the following:

If the codec is asleep, touch the Video Conference Mode button on the interface-s.

The codec will wake and the codec screen(s) will be displayed. The Video Conference Mode

button will illuminate green.

If you are displaying content and the codec is asleep, touch the Video Conference Mode button

to wake the codec and stop displaying the content.

The Video Conference Mode button will illuminate green and the button associated with the

previously displayed source will illuminate blue.

To place a call:

» Use the Polycom RealPresence Touch interface to place a call.


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To share content in a call:

1 In a call, connect a device to the interface-s.

The associated source select button will illuminate blue. The content will not automatically be

routed to the codec and shared in the call.

2 To share content, touch the source select button associated with the desired device.

Content from the device will be shared in the call and displayed on the screen. The source

select button will illuminate green and the Video Conference Mode button will illuminate blue.

3 To stop sharing content, touch the Video Conference mode button.

Content will no longer be displayed, the Source Select button will illuminate blue, and the

Video Conference Mode button will illuminate green.

Note:

If you are currently displaying content when you place a call, the content will not be shared in

the call automatically. The Video Conference Mode button will illuminate green and the button

associated with the content source will illuminate blue.

To end video conference mode:

» Use the Polycom RealPresence Touch interface to end the call.

Control the Volume

You can use the volume + and volume - buttons on the interface-s to adjust the codec volume up and

down. When adjusting volume using the interface-s buttons, the codec volume slider will be displayed on

screen.

To control the volume:

» Do one of the following:

Press and release the volume button to slightly adjust the volume.

Press and hold the volume button to change the volume rapidly and release when desired

volume is reached.

While the volume button is pressed it will illuminate blue.

Note:

With a single screen system, while out of a call and displaying content the volume slider will not

be visible.


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The following figure shows the Volume buttons.

Volume Buttons

Mute the Microphone

The Microphone Mute button on the interface-s may be used to mute or unmute the system

microphone(s).

To mute the Microphone:

» Press the button at any time to toggle the mute state.

Mute state is indicated in real time by illuminating the button red if the microphone is muted and

green if it is unmuted. The mute state will always be indicated, regardless of call state or codec

system status.

The following figure shows the Mute button.

Mute Button


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Interface-s Cables

The following table shows the cables supplied with the interface-s

RealPresence Medialign interface-s Cable Set

Cable

No.

Description QTY From To Connectors Length m

From Color To Color

IN.1 Interface-s to

abox

1 interface-s abox DVI-I Black DVI-I Black 5.00

IN.2 HDMI Input 1 interface-s User

Device

HDMI Black HDMI Black 1.00

IN.3 VGA Input 1 interface-s User

Device

VGA Black VGA Black 1.00

IN.4 Audio Input 1 interface-s User

Device

3.5mm

Jack

Black 3.5mm

Jack

Black 1.00

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Polycom® RealPresence® Medialign™ 155

The Polycom® RealPresence® Medialign™ 155 (7230-23790-xxx) is a single 55” LCD display that

incorporates the stand, high-fidelity speakers, the RealPresence Medialign controller (abox™), a tabletop

device to connect your laptop to for content sharing (interface-s™), a RealPresence Group Series 500

codec with a tabletop microphone, RealPresence Touch, EagleEye Producer and an EagleEye IV-12x

camera.

The RealPresence Medialign 155 is recommended for small conference rooms with five to seven people.

The following tables list the components and accessories for the system.

RealPresence Medialign 155 Components

Box Part Number Shipping Size Shipping

Weight

Components

Polycom Codec 7200-64250-xxx 19” x 15” x 12” 13.9 lbs. RealPresence Group 500,

EagleEye IV-12x, cable kit, Group

Series Microphone, Group Series

Remote control, power cord

Polycom EagleEye

Producer

2215-69791-001 14” x 10” x 6” 6.8 lbs. EagleEye Producer, cable kit for

connection to the EagleEye IV

RealPresence Touch 8200-84190-001 13” x 11” x 6” 3.7 lbs. RealPresence Touch tabletop

controller and LAN cable


Polycom, Inc. 17


Weight

Components

RealPresence Group

Series 1080 License

5150-65082-001 Piece of paper in a

9x12 inch envelope

Envelope with the license, which

is converted to a Key and applied

to the RealPresence Group Series

codec

RealPresence Group

Series Lync / Sype for

Business license

5150-65083-001 Piece of paper in a

9x12 inch envelope

Envelope with the license, which

is converted to a Key and applied

to the RealPresence Group Series

codec

RealPresence

Medialign 55” chassis

2215-84157-001

63 x 31 x 12.6”

1600 x 785 x 320mm

68.3 lbs.

31 Kg

RealPresence

Medialign 55”

speaker bar

2215-84158-001

54.5 x 11.2 x 10”

1385 x 285 x 255mm

22.0 lbs.

10 Kg

RealPresence

Medialign electronics

module (abox™)

2215-84127-001

17 x 10.8 x 6.7”

11.0 lbs.

System control module and

display power supply

RealPresence

Medialign tabletop

interface (interface-

s™)

2215-84126-001

17 x 10.8 x 6.7”

430 x 275 x 170mm

4.4 lbs.

2 Kg

Tabletop interface for content

from laptop, VGA+3.5mm or

HDMI

RealPresence

Medialign speakers

2215-84128-001

17 x 10.8 x 6.7”

430 x 275 x 170mm

8.8 lbs.

4 Kg

RealPresence

Medialign 55” LED

display

2215-84124-001

56.3 x 38.4 x 6.7”

1430 x 975 x 170mm

75.0 lbs.

30 Kg

RealPresence

Medialign 55” base

2215-84159-001

44.7 x 33.9 x 6”

1135 x 860 x 150mm

66.1 lbs.

34 Kg

RealPresence

Medialign 155 cable

kit

2215-84131-001

17 x 10.8 x 6.7”

430 x 275 x 170mm

4.4 lbs.

2 Kg

RealPresence

Medialign 155

Polycom kit

2215-84132-001

17 x 10.8 x 6.7”

430 x 275 x 170mm

8.8 lbs.

4 Kg

Cable and bracket kit for Polycom

RealPresence Group Series 500

codec

Optional Accessories


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Weight

Components

RealPresence Touch

power inserter

2200-42740-xxx 9.8 x 5.9 x 3.5”

25 x 15 x 8cm

2.4 lbs.

1.1 KG

Used when PoE is not available

RealPresence Medialign 155 Core Cable Kit

Cable

No.

Description QTY From To Connectors Length

m

From Color To Color

C.1 Left speaker

audio

1 abox Left

Speaker

XLR-

5pin

Black XLR-

3pin

Black 1.00

C.2 Left speaker

power

1 abox Left

Speaker

C7 Black C8 Black 0.90

C.3 Right speaker

audio

1 abox Right

Speaker

XLR-

5pin

Black XLR-

3pin

Black 1.80

C.4 Right speaker

power

1 abox Right

Speaker


C.5 abox to screen

video

1 abox screen HDMI Purple HDMI Brown 1.5

C.6 abox to screen

power

1 abox

(R)

screen M12 Yellow M12 Yellow 1.65

C.7 Mains input cable

(US)

1 Plug

(US)

abox NEMA

5-15P

Black IEC Black 3.00

C.8 Network input

cable

1 wall abox RJ45 Black RJ45 Black 3.00

RealPresence Medialign 155 Codec and Bracket Set

Cable

No.


m

From Color To Color

C.9 codec content

in

1 abox codec HDMI Green HDMI Green 1.10


Polycom, Inc. 19

Cable

No.


m

From Color To Color

C.10 codec audio in 1 abox codec 3.5mm Green 3.5mm Green 1.05

C.11 codec audio

out

1 codec abox 3.5mm Blue 3.5mm Blue 1.05

C.12 codec network 1 abox codec RJ45 Blue RJ45 Blue 0.90

C.13 codec control 1 abox codec D9 Red DIN Red 0.90

C.14 screen input 1 codec (1) Screen HDMI Blue DVI Green 1.30

C.15 codec power 1 abox

(right)

PSU (right

side)

IEC

C13

Black IEC

C14

Black 1.00

C.16 Producer

Power

1 abox (left) PSU (left

side)

IEC

C13

Black IEC

C14

Black 1.50

The following figure shows RealPresence Medialign 155 dimensions.

Product Weight without Polycom equipment: 45Kgs

Polycom, Inc. 20


The Polycom RealPresence Medialign 255 (7230-23860-xxx) is a dual 55” LCD display and incorporates

into the stand, high-fidelity speakers, the RealPresence Medialign controller (abox™), a tabletop device to

connect your laptop output to for content sharing (interface-s™), a RealPresence Group Series 500

codec with a tabletop microphone, RealPresence Touch, EagleEye Producer and an EagleEye IV-12x

camera.

The RealPresence Medialign 255 is recommended for those mid-sized conference rooms with seven to

nine people.



Box Part Number Size Weight Components

Polycom Codec 7200-64250-xxx 19” x 15” x 12” 13.9 lbs. RealPresence Group 500, EagleEye IV-12x

cable kit, Group Series Microphone, Group

Series Remote control, power cord

Polycom

EagleEye

Producer

2215-69791-001 14” x 10” x 6” 6.8 lbs. EagleEye Producer, cable kit for connection to

the EagleEye IV

RealPresence

Touch

8200-84190-001 13” x 11” x 6” 3.7 lbs. RealPresence Touch tabletop controller and

LAN cable


Polycom, Inc. 21


RealPresence

Group Series

1080 License

5150-65082-001 Piece of paper in

a 9x12 inch

envelope

Envelope with the license, which is converted

to a Key and applied to the RealPresence

Group Series codec

RealPresence

Group Series

Lync / Skype for

Business license

5150-65083-001 Piece of paper in

a 9x12 inch

envelope



Group Series codec

RealPresence

Medialign 55”

chassis * 3

2215-84157-001

63 x 31 x 12.6”

1600 x 785 x

320mm

68.3 lbs.

31 Kg

RealPresence

Medialign 55”

speaker bar * 2

2215-84158-001

54.5 x 11.2 x 10”

1385 x 285 x

255mm

22.0 lbs.

10 Kg

RealPresence

Medialign

electronics

module (abox™)

2215-84127-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

11.0 lbs.

5 Kg

System control module and display power

supply

RealPresence

Medialign tabletop

interface

(interface-s™)

2215-84126-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

4.4 lbs.

2 Kg

Tabletop interface for content from laptop,

VGA+3.5mm or HDMI

RealPresence

Medialign

speakers

2215-84128-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

8.8 lbs.

4 Kg

RealPresence

Medialign 55”

LED display * 2

2215-84124-001

56.3 x 38.4 x 6.7”

1430 x 975 x

170mm

75.0 lbs.

30 Kg

RealPresence

Medialign 55”

base * 2

2215-84159-001

44.7 x 33.9 x 6”

1135 x 860 x

150mm

66.1 lbs.

34 Kg

RealPresence

Medialign 255

dress plates * 2

2215-84163-001

44.1 x 26.3 x 2”

1120 x 667 x

50mm

22 lbs.

10 Kg


Polycom, Inc. 22


RealPresence

Medialign 255

camera bridge &

accessory kit

2215-84164-001 27.6 x 33.1 x 8.3”

700 x 840 x

210mm

8.8 lbs.

4 Kg

RealPresence

Medialign 255

cable kit

2215-84133-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

4.4 lbs.

2 Kg

RealPresence

Medialign 255

Polycom kit

2215-84134-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

8.8 lbs.

4 Kg


RealPresence Group Series 500 codec


RealPresence

Touch power

inserter

2200-42740-xxx 9.8 x 5.9 x 3.5”

25 x 15 x 8cm

2.4 lbs.

1.1 KG



Cable

No.


From Color To Color

C.1 Left speaker audio 1 abox Left

Speaker

XLR-5pin Black XLR-

3pin

Black 2.40

C.2 Left speaker power 1 abox Left

Speaker


C.3 Right speaker

audio

1 abox Right

Speaker

XLR-5pin Black XLR-

3pin

Black 1.80

C.4 Right speaker

power

1 abox Right

Speaker


C.5 abox to screen 1

video

1 abox screen 1

(right)

HDMI Purple HDMI Brown 1.5


power

1 abox

(R)

screen 1

(right)

M12 Yellow M12 Yellow 1.65


Power

1 abox

(L)

screen 2

(left)

M12 Yellow M12 Yellow 2.85


Polycom, Inc. 23

Cable

No.


From Color To Color


(US)

1 Plug

(US)

abox NEMA 5-

15P


C.9 Network input

cable

1 wall abox RJ45 Black RJ45 Black 3.00


Cable

No.


From Color To Color

C.10 codec content

in

1 abox codec HDMI Green HDMI Green 1.10


C.12 codec audio

out

1 codec abox 3.5mm Blue 3.5mm Blue 1.05



C.15 screen input 1 codec (2) Screen 1

(right)

HDMI Blue DVI Green 1.30

C.16 screen input 1 codec (1) Screen 2

(left)

HDMI Red DVI Green 3.00


(right)

PSU

(right

side)

IEC

C13

Black IEC

C14

Black 1.00

C.18 Producer

Power

1 abox

(left)

PSU (left

side)

IEC

C13

Black IEC

C14

Black 1.50


Polycom, Inc. 24

The following figure shows the RealPresence Medialign 255 dimensions.

Product Weight without Polycom equipment: 90 Kgs

Polycom, Inc. 25


The Polycom RealPresence Medialign 170 (7230-24030-xxx) is a single 70” LCD display and

incorporates into the stand, high-fidelity speakers, the RealPresence Medialign controller (abox™), a

tabletop device to connect your laptop output to for content sharing (interface-s™), a RealPresence

Group Series 500 codec with a tabletop microphone, RealPresence Touch, EagleEye Producer and an

EagleEye IV-12x camera.

The RealPresence Medialign 170 is recommended for mid-sized conference rooms with seven to nine

people.




Polycom

Codec

7200-64250-xxx 19” x 15” x 12” 13.9 lbs. RealPresence Group 500, EagleEye IV-

12x, cable kit, Group Series Microphone,

Group Series Remote control, power cord

Polycom

EagleEye

Producer

2215-69791-001 14” x 10” x 6” 6.8 lbs. EagleEye Producer, cable kit for

connection to the EagleEye IV

RealPresence

Touch

8200-84190-001 13” x 11” x 6” 3.7 lbs. RealPresence Touch tabletop controller

and LAN cable


Polycom, Inc. 26


RealPresence

Group Series

1080 License

5150-65082-001 Piece of paper

in a 9x12 inch

envelope

Envelope with the license, which is

converted to a Key and applied to the

RealPresence Group Series codec

RealPresence

Group Series

Lync / Skype

for Business

license


in a 9x12 inch

envelope

Envelope with the license, which is

converted to a Key and applied to the

RealPresence Group Series codec

RealPresence

Medialign 170

chassis

2215-84166-001

70.1 x 69.7 x

7.9”

1780 x 1770 x

200mm

88.2 lbs.

40 Kg

Box 1 of 2 - 3 segments

RealPresence

Medialign 170

front & rear

panels

2215-84166-001

69.3 x 25.2 x

8.3”

1760 x 640 x

210mm

110.2 lbs.

50 KG

Box 2 of 2 - 6 pieces

RealPresence

Medialign 170

freestanding

base

2215-84168-001

37.4 x 34.6 x

5.9”

950 x 880 x

150mm

44.1 lbs.

20 Kg

2 pieces

RealPresence

Medialign 70”

blanking plates

2215-84169-001

66.8 x 12.6 x

8.3”

1696 x 320 x

210mm

6.6 lbs.

3 Kg

2 pieces

RealPresence

Medialign 70”

speaker bar

2215-84167-001

67.7 x 11 x 7.3”

1720 x 280 x

185mm

33.1 lbs.

15 Kg

RealPresence

Medialign

electronics

module

(abox™)

2215-84127-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

11.0 lbs.

5 Kg


supply

RealPresence

Medialign 170

PSU

2215-84129-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

4.4 lbs.

2 Kg


Polycom, Inc. 27


RealPresence

Medialign

tabletop

interface

(interface-s™)

2215-84126-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

4.4 lbs.

2 Kg


VGA+3.5mm or HDMI

RealPresence

Medialign

speakers

2215-84128-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

8.8 lbs.

4 Kg

RealPresence

Medialign 70”

LED display *

1

2215-84125-001

71.2 x 14.3 x

49.8”

1808 x 363 x

1264mm

132.3 lbs.

60 Kg

RealPresence

Medialign 170

cable kit

2215-84135-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

4.4 lbs.

2 Kg

RealPresence

Medialign 170

Polycom kit

2215-84136-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

6.6 lbs.

3 Kg




RealPresence

Touch power

inserter

2200-42740-xxx 9.8 x 5.9 x 3.5”

25 x 15 x 8cm

2.4 lbs.

1.1 KG



Cable

No.


From Color To Color


Speaker

XLR-

5pin

Black XLR-

3pin

Black 1.00

C.2 Left speaker power 1 abox Left

Speaker


C.3 Right speaker audio 1 abox Right

Speaker

XLR-

5pin

Black XLR-

3pin

Black 1.80


Polycom, Inc. 28

Cable

No.


From Color To Color

C.4 Right speaker power 1 abox Right

Speaker


C.5 abox to screen

video

1 abox screen HDMI Purple HDMI Brown 1.8

C.6 170PSU to screen

power

1 170PS

U

screen M12 Grey M12 Grey 2.50

C.7 abox to 170PSU

Data

1 abox

(R)

170PSU M12 Yellow M12 Yellow 2.85

C.8 170PSU Mains

Power

1 abox

(left)

170PSU IEC

C13

Black IEC

C14

Black 2.00


(US)

1 Plug

(US)

abox NEMA

5-15P


C.10 Network input cable 1 wall abox RJ45 Black RJ45 Black 3.00


Cable

No.


From Color To Color

C.11 codec content in 1 abox codec HDMI Green HDMI Green 1.10


C.13 codec audio out 1 codec abox 3.5mm Blue 3.5mm Blue 1.05



C.16 screen input 1 codec

(1)

Screen HDMI Blue DVI Green 2.30


(right)

PSU (right

side)

IEC

C13

Black IEC

C14

Black 1.00

C.18 Producer Power 1 170PSU PSU (left

side)

IEC

C13

Black IEC

C14

Black 1.50


Polycom, Inc. 29



Polycom, Inc. 30


The Polycom® RealPresence® Medialign™ 270 (7230-24060-xxx) is a dual 70” LCD display and

incorporates into the stand, high-fidelity speakers, the RealPresence® Medialign™ controller (abox™), a

tabletop device to connect your laptop output to for content sharing (interface-s™), a Polycom®

RealPresence® Group Series® 500 codec with a tabletop microphone, Polycom® RealPresence Touch™,

and Polycom® EagleEye™ Director with 2 Polycom® EagleEye™ III cameras.

The RealPresence Medialign 270 is recommended for larger conference rooms with nine to fourteen

people.

The following tables list components and accessories for the system.



Polycom Codec 7200-63420-xxx 19” x 12” x 15” 14.45 lbs. RealPresence Group 500, EagleEye III, cable

kit, Group Series Microphone, Group Series

Remote control, power cord

Polycom EagleEye

Director

7200-69180-xxx 33” x 15” x 12” 17 lbs. EagleEye Director with 1 EagleEye III camera

RealPresence

Touch

8200-84190-001 13” x 11” x 6” 3.7 lbs. RealPresence Touch tabletop controller and

LAN cable


Polycom, Inc. 31


RealPresence

Group Series 1080

License


in a 9x12 inch

envelope



Group Series codec

RealPresence

Group Series Lync /

Skype for Business

license


in a 9x12 inch

envelope



Group Series codec

RealPresence

Medialign 270

chassis

2215-84172-001

70.4 x 69.3 x

9.1”

1789 x 1760 x

230mm

88.2 lbs.

40 Kg

Box 1 of 2

RealPresence

Medialign 270

chassis with rear left

& right panels

2215-84172-001

69.3 x 25.2 x

8.3”

1760 x 640 x

210mm

110.2 lbs.

50 KG

Box 2 of 2

RealPresence

Medialign 270

chassis

2215-84173-001

70.4 x 69.3 x

9.1”

1789 x 1760 x

230mm

88.2 lbs.

40 Kg

Box 1 of 2

RealPresence

Medialign 270

chassis with front

left & right panels

2215-84173-001

69.3 x 25.2 x

8.3”

1760 x 640 x

210mm

110.2 lbs.

50 KG

Box 2 of 2

RealPresence

Medialign 270

freestanding base –

Right & left

2215-84175-001

37.4” x 34.6 x

5.9”

950 x 880 x

150mm

66.1 lbs.

30 Kg

Box 1 of 2

RealPresence

Medialign 270

freestanding base –

Center

2215-84175-001

37.4 x 20.5 x

9.4”

950 x 520 x

250mm

59.5 lbs.

27 Kg

Box 2 of 2

RealPresence

Medialign 70”

blanking plates

2215-84169-001

66.8 x 12.6 x

8.3”

1696 x 320 x

210mm

6.6 lbs.

3 Kg

2 pieces


Polycom, Inc. 32


RealPresence

Medialign 270

camera bridge &

accessories kit

2215-84176-001

26 x 11.8 x 6.7”

660 x 300 x

170mm

4.4 lbs.

2 Kg

RealPresence

Medialign 70”

speaker bar * 2

2215-84167-001

67.7 x 11 x 7.3”

1720 x 280 x

185mm

33.1 lbs.

15 Kg

RealPresence

Medialign 270 blank

speaker module

2215-84174-001 17 x 10.8 x 6.7”

430 x 275 x

170mm

2.1 lbs.

1 Kg

RealPresence

Medialign

electronics module

(abox™)

2215-84127-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

11.0 lbs.

5 Kg


supply

RealPresence

Medialign 270 PSU

2215-84130-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

8.8 lbs.

4 Kg

RealPresence

Medialign tabletop

interface (interface-

s™)

2215-84126-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

4.4 lbs.

2 Kg


VGA+3.5mm or HDMI

RealPresence

Medialign speakers

2215-84128-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

8.8 lbs.

4 Kg

RealPresence

Medialign 70” LED

display * 2

2215-84125-001

71.2 x 14.3 x

49.8”

1808 x 363 x

1264mm

132.3 lbs.

60 Kg

RealPresence

Medialign 270 cable

kit

2215-84137-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

6.6 lbs.

3 Kg

RealPresence

Medialign 270

Polycom kit

2215-84138-001

17 x 10.8 x 6.7”

430 x 275 x

170mm

6.6 lbs.

3 Kg





Polycom, Inc. 33


RealPresence

Touch power

inserter

2200-42740-xxx 9.8 x 5.9 x 3.5”

25 x 15 x 8cm

2.4 lbs.

1.1 KG



Cable

No.


m

From Color To Color


Speaker

XLR-5pin Black XLR

-3pin

Black 3.65

C.2 Left speaker power 1 270PSU Left

Speaker


C.3 Right speaker

audio

1 abox Right

Speaker

XLR-5pin Black XLR

-3pin

Black 1.80

C.4 Right speaker

power

1 abox Right

Speaker



video

1 abox screen 1

(right)

HDMI Purple HD

MI

Brown 1.8


1 power

1 270PSU

(R)

screen 1

(right)

M12 Grey M12 Grey 2.50


2 power

1 270PSU

(L)

screen 2

(left)

M12 Grey M12 Grey 2.50

C.8 abox to 270PSU

Data

1 abox (R) 270PSU M12 Yellow M12 Yellow 2.85


(US)

1 Plug

(US)

abox US Plug Black IEC Black 3.00

C.10 Network input

cable

1 wall abox RJ45 Black RJ4

5

Black 3.00

C.11 270PSU Mains

Power

1 abox

(left)

270PSU IEC C13 Black IEC

C14

Black 2.00


Polycom, Inc. 34


Cable

No.


From Color To Color

C.12 codec content in 1 abox codec HDMI Green HDMI Green 1.10





(2)

Screen

1 (right)

HDMI Blue DVI Green 2.30


(1)

Screen

2 (left)

HDMI Red DVI Green 4.50


(right)

PSU

(right

side)

IEC C13 Black IEC

C14

Black 1.00

C.20 Director Power 1 270PS

U

PSU

(left

side)

IEC C13 Black IEC

C14

Black 1.50

C.21 codec audio out 1 codec abox 2x RCA

Male

Blue 3.5mm Blue 0.90


Polycom, Inc. 35



Polycom, Inc. 36

Configure the Polycom® RealPresence®

Medialign™ System

Configure Single Monitor Systems

The following the out of box configuration settings are recommended for single monitor systems,

RealPresence Medialign 155 and RealPresence Medialign 170.

To configure the single monitor systems:

1 In the web interface, go to Admin Settings > Audio/Video > Monitors.

2 Under Monitor 1, select Monitor Profile > Decide for Me.

3 Under Monitor 2, select Enable > Off and click Save.

Single Monitor Configuration


Polycom, Inc. 37

Configure Dual Monitor Systems

The following configuration settings are recommended for dual monitor systems, RealPresence

Medialign 255 and RealPresence Medialign 270.

To configure the single monitor systems:

1 In the web interface, go to Admin Settings > Audio/Video > Monitors.

2 Under Monitor 1, select Monitor Profile > Speaker Only.

3 Under Monitor 2, select Monitor Profile > Content Only and click Save.

The following figure shows the RealPresence Group Series web interface fields to configure for a dual

monitor set up.

Dual Monitor Configuration

Polycom, Inc. 38

Configure the Serial Port

The Polycom® RealPresence® Medialign™ controller, referred to as the abox™, communicates over the

RealPresence Group Series 500 RS-232 serial port. This connection must be wired and configured to

ensure proper communications between the components of the RealPresence Medialign.

After the installation of the RealPresence Medialign and the Out Of Box configuration of the

RealPresence Group Series 500 codec, follow these steps to configure system serial port.

To configure the serial port:

1 In the web interface, go to Admin Settings > General Settings > Serial Ports.

2 Under Mode, select RS-232 > Control and click Save.

3 Under Serial Port Options, select Login Mode > None and click Save.

Note:

The RealPresence Medialign controller does not support the use of passwords on its

communications line.

The following figure shows the RealPresence Group Series web interface fields to configure the system

serial port.

Polycom, Inc. 39

Troubleshoot

General Troubleshooting

Visit the Polycom Community to leave comments and requests for assistance on Polycom Labs features.

The following table provides general troubleshooting information, including error messages and possible

solutions.

Troubleshooting Solutions

Error Message Solution

Codec communications failure.

When the system has started, the abox™ is unable to

communicate with the codec. Wait for the codec to

boot. If the codec is fully booted, check the codec

setting to make sure the serial port has been enabled

and that it is not password protected. This message

can take between 2 and 3 minutes to appear. See the

section Configure the Serial Port.

Looking for codec. Normal message during the system and/or codec boot

up cycle. Will clear when the abox and codec are

communicating, "Codec Found - Communications OK"

or with a "Codec Communications Failure" message.

Codec communications failure.

Sometimes the communications with the codec fails.

Check codec status is OK and that no configuration

changes have been made to the codec. Check the

serial cabling.

Interface table box is disconnected.

Check that the cable between the abox™ and the

Interface has not been damaged. Check that the end

connectors are pushed fully home and are screwed

securely into position.

If the interface-s is purposely disconnected and you

receive this message, you should shut down the

Polycom codec, power cycle the system, and press

the power switch on the Polycom codec to restore the

system.

Codec login failure. "The abox cannot control the

codec."

Set 'Login Mode' to 'none' in the Group 500 admin

settings --> 'Serial Port Options'.

The abox™ is able to communicate with the codec,

but has detected that the codec’s serial port is

password protected. Follow the steps in the Configure

the Serial Port section to remove the password

protection.

http://developer.polycom.com/

Polycom, Inc. 40

Legal and Regulatory Statements

Trademarks and Registrations

Polycom has registration, trademarks and/or copyrights to the following products used in this document:

● Polycom® RealPres enc e® Medialign™

● Polycom® RealPres enc e® EagleEye™ Director

● RealPres enc e ® Medialign™

● RealPres enc e ® EagleEye™ Director

● Polycom® NoiseBlock™

● Polycom® Acoustic Fence™

● Polycom® RealPresence Touch™

● RealPresence® Touch™

● Polycom® SmartPairing™

● Polycom® People+Content IP™

The trademark of the abox™ and the interface-s™ are owned by Ashton Bentley, Inc.

Warranty

The Polycom RealPresence Medialign is covered by Polycom’s standard product warranty which can be

accessed on Polycom Support.

Safety

Please read the following recommendations carefully to ensure safety when using this product.

● This equipment is intended for indoor use only.

● Always disconnect the system from power and telecommunications network before cleaning or

servicing.

● Do not immerse the system in any liquid or place any liquids on it.

● Do not spray liquids directly onto the system when cleaning.

● Always apply the liquid first to a static-free cloth.

● In order to remove all power from this unit, remove power cord from the wall socket.

● Do not disassemble this system. To reduce the risk of shock and to maintain the warranty on the

system, a qualified technician must perform service or repair work.

● There are no user serviceable parts inside this product.

● Users must not service any parts in compartments that require a tool to access.

● When connecting to the mains supply, connect only to an earthed supply outlet which is installed

near the equipment and is easily accessible.

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/others/plcm_warranty_summary.pdf


Polycom, Inc. 41

● Only use this equipment with the display(s) supplied by Polycom.

● Do not use a power cord that is damaged. This could cause fire or electric shock. Contact the

manufacturer for a replacement cord, if necessary.

● Only use a power cord which is appropriately rated and approved relevant to the country of use.

● This equipment should be used only on even surfaces.

● Keep ventilation openings free from any obstructions. The ambient operating temperature rating of

this equipment is 0 - 40ºC and should not be exceeded.

● For further information concerning the individual components of this equipment, please refer to the

respective product literature.

Caution:

Loose cables are a trip hazard so should never be laid across a floor without appropriate

containment. Please do not stretch or pinch any of the cables as it can result in damage and

the device not functioning properly.

Chassis Bonding Straps

A critical part of the assembly process of the RealPresence Medialign 255 and RealPresence Medialign

270 is ensuring that the chassis bonding straps are fitted. The units consists of multiple chassis which

need to be bonded together using the supplied chassis bonding straps. Each strap is passed through

holes located at the midpoint of each chassis and terminated using a nut and washer arrangement as

detailed below. This ensures that all chassis sections are electrically bonded.

Note:

The chassis bonding straps are best fitted prior to the screen modules being installed onto the

chassis. This allows for better access.


Polycom, Inc. 42

Chassis Bonding Straps for RealPresence Medialign 255

Chassis Bonding Straps for RealPresence Medialign 270

Caution:

It is CRITICAL that the chassis bonding straps are fitted and correctly installed. This assembly

will require a tool in order to secure the cable correctly. This cannot be left “finger tight” as a

proper bond will not occur.

Polycom, Inc. 43

Appendix

System Specifications

General and Electrical Specifications

The following table shows the specifications for each component in the system.

General and Electrical Specifications

Component Specification

Power Supply 100v – 230V AC Max

Operating Temp range 0 – 40°C / 32 – 104°F

Operating Humidity 10% - 90% non-condensing

Cooling Fan cooling for enclosure via abox / abox PSU

Enclosure Ergonomic aluminum and steel chassis

Rated voltage range 100V – 230V AC circuit breaker, protected to 10A

Rated frequency 50/60Hz

Rated Current 10A

Display Specifications

RealPresence Medialign systems include professional grade, high contrast, edge-lit LED displays. With

support for Deep Color they achieve highly accurate color rendering. They also employ broadcast quality

HD scaling to optimize signals from a variety of sources. The following table shows the system

specifications for the displays.

Display Specifications

Component RealPresence Medialign System Description

Diagonal Screen Size 170/270

155/255

70”

55”


Polycom, Inc. 44

Component RealPresence Medialign System Description

Display Type 155/255/170/270 Edge-lit LED LCD Display

Maximum Resolution 155/255/170/270 1920x1080p

Contrast ratio 155/255/170/270 3500:1

Active display area 170

270

155

255

1820.2mm x 1045.3mm

1820.2mm x 1045.3mm x 2

1539mm x 562mm

1539mm x 562mm x 2

Display Interface 155/255/170/270 HDMI, DVI-D

Control 155/255/170/270 Controlled by abox™

Power 155/255

170

270

Low voltage (24V) from abox™

Low voltage (24V) from 170PSU

Low voltage (24V) from 270PSU

Speaker Specifications

RealPresence Medialign systems utilize compact, high quality two-way bi-amplified Genelec® speakers

with dynamic frequency response optimization and limiting to provide ultra-smooth and transparent audio

reproduction.

● Frequency Response – 74Hz to 20KHz (+/- 2.5dB)

● Maximum Long Term SPL RMS @ 1m > 96db SPL

● Self-generated noise measured in half space @ 1m < 5dB

● Harmonic Distortion at 80dB SPL at 1m on axis: 70 – 400Hz < 3%; >400Hz < .5%

● Amplifier powers with 8Ohm load: Bass 25w; Treble 25w

● Amplifier system distortion at nominal output THD+N: < 0.08%

● Drivers: Bass 76mm (3”) cone; Treble 19mm (¾”) metal dome

● Power 100 – 240 VAC

● Consumption: Standby <0.5w; Idle 5w; Fill output 30w


Polycom, Inc. 45

Overview of the abox™

The abox™ has an array of connectors on its top surface and manages all of the system’s

interconnectivity. The following figure shows the back panel.

System Connectors for the abox

Reference

Number Description

1 100-230V codec & associated power output

2 Not used in Polycom configuration

3 Analog audio to codec

4 Analog audio from codec

5 HDMI output to Group Series codec content input

6 HDMI output to monitor content input




Polycom, Inc. 46

Reference

Number Description

9 interface-s input

10 Ethernet network to codec

11 USB service port

12 RS-232 serial control port to codec

13 12v DC power (not used)

14 2 x M12 display power /data


16 Speaker output

17 4 x speaker power C7 100/230V power output, only 2 used in Polycom

configuration

Caution:

The serial connect between the abox™ and the Polycom RealPresence Group Series 500

codec cannot use a password. See the section Configure the Serial Port.