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4.1.0 | April 2009 | 3725-77602-001B
Polycom® CMA™ System Getting Started Guide
© 2009 Polycom, Inc. All rights reserved.
Polycom, Inc.4750 Willow RoadPleasanton, CA 94588-2708USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
Trademark Information
Polycom®, the Polycom logo design, ReadiManager® SE200, SoundStation®, ViewStation®, Vortex®, and VSX® are registered trademarks of Polycom, Inc. Global Management System™, Instructor™ FS, iPower™, PathNavigator™,People+Content™, People on Content™, Polycom Converged Management Application™ (CMA™), Polycom EagleEye™, Polycom HDX 4000™, Polycom HDX 7000™, Polycom HDX 8000™, Polycom HDX 9000™, Polycom HDX 9001™, Polycom HDX 9002™, Polycom HDX 9004™, Polycom MGC™, Polycom RMX 1000™, Polycom RMX 2000™, Polycom RSS™ 2000, Polycom Video Border Proxy™ (VBP™), PowerCam™, SoundStructure™, StereoSurround™, and VS4000™ are trademarks of Polycom, Inc. in the United States and various other countries. Allother trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.
Contents
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Contents
Polycom® CMA™ System Server SetupCollect Necessary Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1Complete the First-Time Setup Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . 1–2Unpack and Install the Hardware Components . . . . . . . . . . . . . . . . . . . . . 1–4Configure the Polycom CMA System Server . . . . . . . . . . . . . . . . . . . . . . . 1–5
Polycom® CMA™ System Software SetupLog into the Polycom CMA System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1Run the First-time Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2Complete the Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Polycom® CMA™ System Technical Specifications
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About This Guide
This guide provides the first-time setup information you need to install and configure a Polycom® Converged Management Application™ (CMA™) scheduling and management system. Once you’ve installed the standard system, see Chapter 2 of the Polycom CMA System Operations Guide for additional configuration and customizing tasks you can perform.
Documentation Resources
In addition to this guide, the available documentation that describes the Polycom CMA system includes:
• Polycom CMA System Release Notes
• Polycom CMA System Deploying Visual Communications Administration Guide
• Polycom CMA System Operations Guide
• Polycom CMA System Web Scheduling Guide
• Polycom Scheduling Guide for Microsoft® Outlook®
• Polycom Scheduling Guide for IBM® Lotus® Notes®
The Polycom CMA system also has online help available through the user interface.
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1Polycom® CMA™ System Server Setup
This chapter describes the steps required to set up a Polycom® Converged Management Application™ (CMA™) system server and connect it to the network.
Collect Necessary MaterialsBefore you install a Polycom CMA system, collect these materials:
• Polycom CMA System Release Notes
• Polycom CMA system server shipment
• Completed Site Survey and First-Time Setup Worksheet
• Computer with a serial or ethernet port
To connect to the Polycom CMA system server through an ethernet port, make sure you also have:
• A crossover cable OR
• A hub or a switch and two ethernet cables
NoteIf you are installing a redundant Polycom CMA 5000 system configuration, perform all of the procedures in this chapter on both system servers.
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Complete the First-Time Setup WorksheetBefore you begin system setup, fill out the My System Values column of this worksheet.
NoteIn redundant system configurations, complete a First Time Setup Worksheet for each Polycom CMA system server.
Table 1-1 First-Time Setup Worksheet
ItemMy System Value
Factory-Set Default Value Description
System Information
System name POLYCOM-CMA
NetBIOS name of the Polycom CMA system server. The name must be between 6 and 15 characters and can include dashes and underscores.
System IP address 192.168.1.254 Static, physical IP address for the Polycom CMA system server
System virtual IP address
For redundant Polycom CMA 5000 system configurations only
System subnet mask 255.255.255.0 Network subnet mask of the system server
IP address of the default gateway server
192.168.1.1 IP address of the gateway server
IP Address of the DNS server
192.168.1.1 IP address of the domain name server
DNS Domain This is the DNS domain name suffix, for the network in which the domain name server and Polycom CMA system server reside. For example polycom.com, not the fully qualified path of <hostname>.polycom.com.
Current date
Current time
Time zone
External Database Integration (Required for Polycom CMA 5000 systems)
IP address or host name of database server
IP address of the database server
Port Port number of the server
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Name of database server instance
See your Microsoft SQL Server administrator
User ID and password Administrator account on the database server that the Polycom CMA system can use to access the database
Enterprise Directory Integration (Required for Polycom CMA 5000 systems)
IP address or host name of enterprise directory server
User ID and password Administrator account on the enterprise directory server that the Polycom CMA system can use to access the directory
Domain controller name Fully qualified hostname of the domain controller for integrated Windows® authentication" (for example, dc1.mydomain.com) NoteA domain controller administrator must provide credentials at installation or upgrade.
Information Required for Polycom Customer Support
Serial number
License number
Table 1-1 First-Time Setup Worksheet (continued)
ItemMy System Value
Factory-Set Default Value Description
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Unpack and Install the Hardware ComponentsThe Polycom CMA system uses a Polycom-branded Dell PowerEdge 1950 server.
To unpack and install the hardware:
1 Examine the Polycom CMA system shipping container for damage.
2 Open and review the container packing slips.
3 Open the containers and examine the contents for damage.
If you find damage, file a claim with the delivery carrier. Polycom is not responsible for damage sustained during shipment of this product.
Besides this Polycom CMA System Getting Started Guide, the Polycom CMA system server package includes these items:
— Polycom CMA system server
— Power cord and power cord retention brackets
— Rack-mount kit
— Serial cable
— Dell PowerEdge 1950 server documentation set
4 Unpack your system and identify each item. Keep all shipping materials in case you need them later.
5 Read the “Safety Instructions” in theRack Installation Guide and then use the brackets provided to install the system in the rack.
6 Connect the system’s power cable(s) to the system.
7 (Optional) Attach the power cord retention bracket on the right bend of the power supply handle. Bend the system power cable into a loop and attach to the bracket’s cable clasp. Repeat the procedure for the second power supply.
8 Plug the other end of the cable into a grounded electrical outlet or separate power source such as an uninterrupted power supply (UPS) or a power distribution unit (PDU).
9 Press the power button onthe system. The power indicators should light.
10 (Optional) Install the bezel.
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Configure the Polycom CMA System Server You can configure the Polycom CMA system server through a serial port or ethernet port connection. This section gives the two connection procedures.
To connect to the Polycom CMA system server through the serial port
1 Connect a computer to the Polycom CMA system server through the RS-232 serial port.
2 Connect the Polycom CMA system server to the network.
3 Power on the computer and server and access the serial console and start a Hyperterm session.
4 In the Properties dialog box, enter these values for port settings.
— Bits per second: 19200
— Data bits: 8
— Parity: None
— Stop bits: 1
— Flow control: None
5 From the starting menu, enter (2) System Setup.
6 Enter these values from Table 1-1, First-Time Setup Worksheet.
a Select (1) Set DNS Server IP and Suffix and enter the DNS server IP address and primary DNS suffix.
b Select (2) Default Gateway IP and enter the default gateway IP address.
c Select (3) to enter the system name, IP address, and subnet mask.
7 Exit the console.
Go to Chapter 2, “Polycom® CMA™ System Software Setup.”
NoteYou MUST connect to a live network to enable reliable configuration of the IP address. If you do not connect to the network now, the system IP address, DNS IP address, and default gateway will show 0.0.0.0.
NoteIn redundant system configurations, enter the physical IP address for the server.
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To connect to the Polycom CMA system through an ethernet port
1 Choose one of the following procedures:
— Connect the Polycom CMA system server (via the GB1 port) directly to an ethernet port on a computer through a crossover cable.
— Use ethernet cables to connect the Polycom CMA system server (via the GB1 port) and a computer to the same ethernet switch or hub.
2 Power on the computer and the Polycom CMA server .
3 Record the original IP address and subnet mask of your local computer, so you can restore these values after completing system setup.
4 From the Start menu, go to Control Panel > Network Connections > Local Area Connection Properties.
5 Select Internet Protocol (TCP/IP) and click Properties.
6 In the Internet Protocol (TCP/IP) Properties dialog box, enter these values from Table 1-1, First-Time Setup Worksheet.
— IP address: 192.168.1.250
— Subnet mask: 255.255.255.0
— Default gateway: Keep blank, or do not change.
— Preferred DNS server: Keep blank, or do not change.
— Alternate DNS server: Keep blank, or do not change.
7 Click OK and close the Internet Protocol (TCP/IP) Properties and Local Area Connection Properties dialog boxes.
Go to Chapter 2, “Polycom® CMA™ System Software Setup.”
NoteUse these steps for a Microsoft Windows XP operating system. If you have a different version of operating system, the steps may differ slightly.
NoteIn redundant configurations, enter the physical IP address for the server.
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2Polycom® CMA™ System Software Setup
This chapter describes the Polycom® Converged Management Application™ (CMA™) system software setup tasks.
Log into the Polycom CMA SystemTo log into the Polycom CMA system, you need:
• An internet browser
• Adobe® Flash® Player 9.0 or 10.0
• The IP address of the Polycom CMA system server. See Complete the First-Time Setup Worksheet (Table 1-1 on page 1-2).
To log into the Polycom CMA system
1 Open a browser window and in the Address field enter the Polycom CMA system server IP address.
Notes• If you are installing a redundant Polycom CMA system configuration,
perform the procedures in this chapter on both Polycom CMA system servers.
• If you plan to enable an Active Directory domain controller, you must have an administrator with administrative rights on the Active Directory server available during software set up.
NoteThe Polycom CMA user interface is best viewed with an SXGA display resolution of at least 1280x1024 pixels. The minimum support display resolution is XGA 1024x768 pixels.
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— If prompted to install the Adobe Flash Player, click OK. and follow the instructions provided by the installation wizard.
— If you receive a Security Alert, click Yes.
2 When the Polycom CMA system login screen appears, if necessary select a different Language.
3 Enter the administrator Username and Password. The factory default is admin/admin.
4 Click Login.
The Polycom CMA system First Time Setup wizard appears.
Run the First-time Setup Wizard
To run the First-time Setup Wizard:
1 Read the license agreement and click Accept to accept the terms and continue.
When the Network page appears, the fields contain the network information you entered previously.
2 Make sure that the network information is correct and click Next.
NoteIf you used the serial port configuration method, this is the IP address you configured at that time. If you connected using a crossover ethernet cable or via a local hub, this is the default address of the Polycom CMA system: 192.168.1.254.
NoteOnce you’ve completed the First Time Setup, you should change the default admin password.
NoteIf you are using the direct ethernet configuration method, you must enter the information you recorded in Table 1-1 on page 1-2.
NoteIf you change the IP address of the Polycom CMA system server, the system will reboot at this point.
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3 If you used the direct ethernet configuration method, connect the Polycom CMA system server to the production network.
4 Wait 5 minutes for the system to completely reboot and then log into the Polycom CMA system again.
5 From the System Time page, select the correct System Time Zone for the system.
6 If necessary, check Auto adjust for Daylight Savings.
7 Click the Use Current Time checkbox and set the current date and time.
8 After you set the initial system date and time, we recommend synchronizing the system with an external NTP server. To do this:
a Select Use External NTP Server Time Synchronization.
b Enter the IP address or fully qualified host name for the NTP server.
c Set the Minutes between synchronization attempts.
9 Click Next.
The Database page appears. By default, the Polycom CMA system internal database is used. An external database is required for the Polycom CMA 5000 system.
10 To continue to use the default internal database for First Time Setup purposes, skip to step 12 on page 2-4. You can set up the external database after you’ve finished First Time Setup.
11 To use an external Microsoft SQL database server in a single server configuration:
a Refer to the Polycom CMA System Release Notes for Microsoft SQL Server requirements.
NoteYou may also wish to revert the browsing computer back to its original configuration.
NoteIf you set the system to use an external NTP server without first setting the current date and time, the system time may be wrong until the system’s first synchronization.
NoteIf you are installing a redundant Polycom CMA 5000 system configuration, leave both servers configured to use the internal database. You will point them to an external database later when you perform the redundancy configuration tasks in Chapter 2 of the Polycom CMA System Operation Guide.
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b Select the Use an external SQL Server database check box.
c Click Database Setup and download the Remote Database Setup Utility, DBSetup.exe, to your computer.
d Run the Remote Database Setup Utility and complete the information requested in the setup screens.
» Make sure you know the path to the Microsoft SQL server.
» If you use Microsoft Windows authentication, be sure the login ID has administrator privileges on the SQL server.
» If you use Microsoft SQL authentication, be sure the login ID is a member of the sysadmin role.
e Enter the database server’s IP address, port number, and instance name (if necessary, otherwise leave it blank) in the Database page.
f Click Next.
The system connects to the server, and when the operation completes, it reboots.
g Wait 5 minutes and when the system completely reboots, log into the Polycom CMA system again. See “Log into the Polycom CMA System” on page 2-1.
The Polycom CMA First Time Setup wizard reappears.
12 Click Next.
The LDAP page appears.
By default, the Polycom CMA system accesses an internal user database. A Microsoft Active Directory implementation of LDAP is required for the Polycom CMA 5000 system.
13 To continue to use the local directory for First Time Setup purposes, skip to step 15 on page 2-5. You can set up the integration with an enterprise directory after you’ve finished First Time Setup.
14 To integrate the Polycom CMA system with an external Active Directory server so that users can include enterprise groups, users, and rooms in their conferences:
a In the LDAP page, select Integrate with LDAP server.
b As needed, configure these settings on the LDAP page.
Setting Description
LDAP Server IP Address or DNS Name
The IP address or fully qualified host name of the LDAP server
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15 To integrate the Polycom CMA system with an Active Directory domain controller for single-signon authentication:
a In the LDAP Server Setup screen, select Use Integrated Windows Authentication.
b Enter the fully qualified host name of the domain controller.
16 Click Next.
If you choose to integrate the Polycom CMA system with an Active Directory domain controller, a dialog box appears prompting you to enter the credentials for the Active Directory administrator. Enter the required information.
17 To exclude enterprise users from the Global Address Book, in the Global Address Book screen, clear Include all the Active Directory Users in the Global Address Book.
18 Click Next.
If you changed settings on the LDAP Server Setup screen, the system reboots.
If you didn’t change any setting on the LDAP Server Setup screen, the First Time Setup Completed screen appears. Click Next to go to the Dashboard or Log Off to exit the application.
You have finished the First Time Setup.
Domain\LDAP User ID Domain and LDAP User ID for an account that the Polycom CMA system can use to access the LDAP server and retrieve group, user, and room information. This LDAP User ID must have read permissions so it can search the entire forest on the LDAP server.This LDAP User ID is automatically associated with the Polycom CMA system administrator role.
LDAP User Password The password for the LDAP user account
Ignore Disabled AD users
Check this field to have the Polycom CMA system ignore disabled enterprise users
LDAP Exclusion Filter If necessary and you understand LDAP filter syntax, specify other types of user accounts to exclude
LDAP Search BaseDN If necessary and you understand LDAP filter syntax, specify the top level of the LDAP directory tree (referred to as the base DN) to search
Setting Description
NoteThese credentials are required to create a trusted machine account so that the Polycom CMA system can perform trusted passthrough authentication.
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Complete the SetupOnce you’ve finished First Time Setup, refer to Chapter 2 of the Polycom CMA System Operation Guide to perform these configuration tasks:
• If you’re installing redundant Polycom CMA 5000 system servers, complete the procedures for configuring redundancy. This includes setting up the external database, entering the virtual IP address, and testing failover.
• Integrate the Polycom CMA system with an external Microsoft SQL database
• Integrate the Polycom CMA system with a Microsoft Active Directory enterprise directory
• Add licenses to your system
• Set up users, rooms, and devices
• Associate devices with users and rooms
• Schedule a test conference
• Set up client computers with Microsoft Internet Explorer and the Polycom CMA Desktop application, as required.
• Download the Polycom Scheduling Plugins for Microsoft® Outlook® and/or IBM® Lotus® Notes®
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3Polycom® CMA™ System Technical Specifications
This chapter describes the Polycom® Converged Management Application™ (CMA™) system technical specifications.
Item Description
Processor
Processor Type One or two dual-core Intel Xeon processors 5000 Sequence
Expansion Bus
Bus Type PCI-X, PCIe
Expansion slots via riser card:PCI-X Center and Left Risers
orPCIe Center and Left Risers
Two full-height, half-length 3.3-V, 64-bit, 133-MHzorTwo x8 lane width
Memory
Architecture PC2-4200 533MHz fully-buffered DIMMs with ECC protection, with two-way lockstep operation (PC2-5300 667 MHz fully-buffered DIMMs when available)
Memory module sockets Eight 240-pin
Memory module capacities 256 MB, 512 MB, 1 GB, 2 GB , 4 GB
Minimum RAM 512 MB (two 256-MB module)
Maximum RAM 32 GB
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Item Description
Drives
SAS or SATA hard drivesorSAS hard drives
Up to two 3.5-inch, internal, hot-plug, (optional) with backplane supportorUp to four 2.5-inch, internal, hot-plug, (optional) with backplane support Optical drive One optional slimline IDE CD-ROM, DVD-ROM/CD-RW combination, or DVD-ROMNOTE: DVD devices are data only
Connectors
BackNICSerial
Two RJ-45 (for integrated 1-GB NICs)9-pin, DTE, 16550-compatible
USBVideo 15-pin VGA
FrontVideoUSB
15-pin VGATwo 4 pin, USB 2.0 compliant
Video
Video type ATI ES1000 video controller; VGA connector
Video memory 16 MB of DDR SDRAM
Power
AC power supply (per unit)WattageVoltageHeat dissipationMaximum in rush current
670 W90–264 VAC, autoranging, 47-63 Hz, 10.0 A (at 90 VAC)2697 BTU/hr (maximum)Under typical line conditions and over the entire systemambient operating range, the inrush current may reach 55 Aper power supply for 10 ms or less.
BatteriesSystem batteryRAID battery (optional)
CR 2032 3.0-V lithium ion coin cellA4.1-V lithium ion battery pack
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Item Description
Power
AC power supply (per unit)WattageVoltageHeat dissipationMaximum in rush current
670 W90–264 VAC, autoranging, 47-63 Hz, 10.0 A (at 90 VAC)2697 BTU/hr (maximum)Under typical line conditions and over the entire systemambient operating range, the inrush current may reach 55 Aper power supply for 10 ms or less.
BatteriesSystem batteryRAID battery (optional)
CR 2032 3.0-V lithium ion coin cellA4.1-V lithium ion battery pack
Physical
Height 4.29 cm (1.69 in)
Width 48.26 cm (19 in)
Depth 76.2 cm (30 in)
Weight (maximum configuration) 17.69 kg (39 lb)
Environmental
TemperatureOperatingStorage
10° to 35°C (50° to 95°F)–40° to 65°C (–40° to 149°F)
Relative humidityOperating
Storage
8% to 85% (noncondensing) with a maximum humidity gradation of 10% per hour5% to 95% (noncondensing)
Maximum vibrationOperatingStorage
0.25 G at 3–200 Hz for 15 min0.5 G at 3–200 Hz for 15 min
Maximum shockOperating
Storage
One shock pulse in the positive z axis (one pulse on each side of the system) of 41 G for up to 2 msSix consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms
AltitudeOperatingStorage
–16 to 3048 m (–50 to 10,000 ft)–16 to 10,600 m (–50 to 35,000 ft)
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