Policy Tmplate - files.transtutors.com€¦ · Web viewMVC-CMSRTO # 45039 CRICOS # 03551MRevision Date: 07-03-2019. Page 9 of 31Doc# 1820 Ver# 1.1Next Review: 07-03-2020. MVC-CMSRTO

Portfolio

BSBLDR803

Develop and cultivate collaborative partnerships and relationships

Practical Activities Based Comprehensive Project

MVC-CMS RTO # 45039 CRICOS # 03551M Revision Date: 07-03-2019Page 1 of 34 Doc# 1820 Ver# 1.1 Next Review: 07-03-2020

IMPORTANT OHS INFORMATION FOR STUDENTS..........................................................................................1

BACKGROUND.............................................................................................................................................. 2

COMPONENTS OF THE ASSESSMENT...............................................................................................................................2

LEARNER INSTRUCTIONS..............................................................................................................................................2

PRIOR TO SUBMISSION................................................................................................................................................2

PROJECT 1 DEVELOP A COLLABORATIVE PARTNERSHIP PLAN..................................................................................3


ACTIVITIES 3

PROJECT 2 PRESENTATION OF PARTNERSHIP PLAN.................................................................................................5


PART 1 MAKE A PRESENTATION....................................................................................................................................5

PART 2 PARTICIPATE IN A PRESENTATION........................................................................................................................6

PROJECT 3: SUPPLEMENTARY QUESTIONS............................................................................................................7


USEFUL LINKS............................................................................................................................................... 8

ATTACHMENTS............................................................................................................................................. 9

ATTACHMENT A COLLABORATIVE PARTNERSHIP STRATEGY TEMPLATE...............................................................................9

ATTACHMENT B PROJECT 1 MARKING SHEET FOR PARTNERSHIP PLAN..........................................................................13

ATTACHMENT C COMPETENCY MATRIX........................................................................................................................17

ATTACHMENT D PROJECT 2 PRESENTATION OBSERVATION SHEET.................................................................................25

ATTACHMENT E PROJECT 3 SUPPLEMENTARY QUESTIONS..........................................................................................30

ATTACHMENT F COMMUNICATION STRATEGY................................................................................................................25

ATTACHMENT G POLICY AND PROCEDURES TEMPLATE....................................................................................................25

ATTACHMENT H REPORTING RESULTS TEMPLATE...........................................................................................................25

MVC-CMS RTO # CRICOS # Revision Date: Page of Doc# Ver# Next Review:

Important OHS Information for students

Golden Wattle Group Pty Ltd trading asMeridian Vocational College is a leading vocational education college offering a range of vocational programs covering diverse discipline areas. Health and safety is intrinsic to the way we do business at MVC. Our overall aim is “Harm to Zero”, with the expectation that all persons shall come to no harm while in the learning environment. Students are our most valuable-asset, and we are all committed to ensuring the health, safety and wellbeing of everyone in the college. Everyone has a responsibility for safety, their own and others. Injuries can be prevented, and we actively pursue an incident free- learning environment.

During the delivery of your training program and undertaking assessment please been mindful of:

your safety, ensuring bags, portable devices and wires are not causing a tripping hazard You are seated in an appropriately ergonomically position in your seat You are aware of the evacuation procedure displayed in the student kitchen You follow wardens’ instructions during evacuation


BACKGROUNDThis document, once all components have been completed,along with any relevant supporting documentation will form a Portfolio of your assessment. The purpose of this Portfolio is to demonstrate that you have the theoretic knowledge of developing and cultivating collaborative partnerships and relationships plus the skills and abilities to lead and implement a collaborative partnership plan within an organisation. You will demonstrate this through completion of all the assessment requirements to the mandatory standard of “BSBDLR803 Develop and cultivate collaborative partnerships and relationships”.

Components of the assessmentThe assessment consists of three parts:

Project 1– Collaborative Partnership Plan – The development of a Collaborative Strategy which comprises five (5) distinct sub-strategies within the plan

o Aligning Organisational Cultureo Communication Strategyo Partnership Program o Staff Development and Performance Strategyo Evaluation Strategy

Project 2 - Presentation – a 20-minute presentation on your Collaborative Partnership Plan Project 3 - Knowledge Questions – assessing your theoretic knowledge

Learner Instructions

All the assessment components must be completed prior to submitting All supporting documentation such as power point presentation must be included within the

document Written work must be in your own words. Cutting and pasting from internet or other

documentation will be considered plagiarism All projects and written work must be completed to business standard including

o Appropriate style of language suitable for the business environment o Business standard formatting o Font size 12 pointo Spelling and grammar checked (Australian English Dictionary)o Tables, graphs, diagrams formatted and embedded into document correctlyo Word counts must be adhered to and the word count must be displayed on each

document excluding headings, graphs, tables etc. o Reference list must be supplied showing additional reading on the topico In text referencing where applicable

Agreed due dates must be adhered to, no late submissions will be accepted unless negotiated at least 5 days prior to the due date.

Prior to submissionPrior to submitting all your assessments please check your work against the competency matrix to ensure you have addressed all the criteria for each assessment.


PROJECT 1 Develop a Collaborative Partnership PlanLearner Instructions

This project requires you to demonstrate that you have the knowledge, skills and abilities to:

Lead by example through strong ethical beliefs and high personal performance Understand how emotional intelligence skills are essential to partnership building and a

positive work environment Utilise varying approaches to support collaborative partnerships Develop and lead the communication strategy for various stakeholders and audiences Lead the establishment of a partnership program Encourage, support and upskill staff enabling them to embrace collaborative practices Generate and implement reporting systems

Activities

You are required to undertake the following activities to complete the Collaborative Partnership Plan

Select an organisation of your choice:

Select an organisation of your choice. It is suggested you select an organisation that you have strong industry knowledge and experience in. You must be familiar enough with the organisation to have an understanding of the nature of their business to the extent you can identify relevant stakeholders, opportunities for collaboration and potential partnership alliances. You may decide to choose an organisation that you have previously worked in.

Develop a collaborative partnership plan is a template for the development of the “Collaborative Partnership Plan” in. The template is divided into 5 sub-strategies under the major heading of:

o Aligning Organisational Cultureo Communication Strategyo Partnership Program o Staff Development and Performance Strategyo Evaluation Strategy

This template and headings in this document are there to guide you through developing and writing up your plan. You must cover off onall listed topic headings and sub-headings in the template ensuring you address the performance criteriabe eligible to receive a satisfactory grade.


Yourpartnership plan must be comprehensive and detailed enough to demonstrate that you are able to:

Cultivate an organisational culture that embraces collaboration, resolves conflict, where work is allocated fairly

Empower staff to work independently Develop staff abilities and confidence Cultivate new and existing partnerships through detailed stakeholder analysis Design innovate and engaging stakeholder engagement strategies Foster mutually beneficial relationships, partnerships and collaborative communities Develop a partnership plan that incorporates legal requirements, allocation of resources Produce policies and procedures relating to partnerships Manage accountability through the development of reporting systems

Word Count minimum 3,000 words excluding headings and graphs and tables

You must include a reference list.

Please note this is a summary of the topic areas to cover in your project. You must refer to Attachment B the Marking Sheet AND the Competency Matrix Attachment C to ensure you address all the criteria in your report.


PROJECT 2 Presentation of partnership plan

Learner InstructionsThis project is designed to demonstrate that you have the leadership skills in creating a culture of collaboration and trust.This project is based on performance evidence which means you must demonstrate that you have the ability to lead the establishment of a partnership program. Specifically:

Engage with staff and other stakeholders in establishing successful partnership and relationship

Establish leadership to articulate the vision, mission and values of the organisation Provide leadership to establish strong partnerships, alliance and collaborative communities

Part 1 Make a presentation

Your presentation must be professional, persuasive as well asdemonstratinga strong understanding of collaboration and the requirements to build partnerships.Your PowerPoint presentation must be of business standard and well formatted for ease of reading. Your presentation style will be of a management standard demonstrating the appropriate leadership style. You will need a minimum of 5 slides preferably utilising the above headings with detailed notes pages. Please make certain you cover off on all areas listed above. The presentation slides and notes pages form part of the evidence of your assessment and need to be included when submitting your comprehensive project documentation

You must cover off on the topics outlined to gain a satisfactory grade

1. Organisational Vision Vision Mission Values Personal manifesto Personal behaviours Culture that contributes to collaboration

2. Communication and Stakeholder Engagement Plan

Describe your processes and methods to:

Develop a detailed stakeholder analysis Involve staff and stakeholders in decision making Strategies for ongoing consultation and involvement Form collaborative communities Implementing a positive communication to the media, local community and

stakeholders


3 Partnership Plan

Cultivate new and existing partnerships Work allocation Conflict resolution Resource requirements Write policies and procedures of organisation Form partnership Outcomes to be achieved from partnership Performance Indicators

4 Regulatory Requirements Legal requirements Policies and procedures and regulatory requirements Reporting systems

5. Staff Development Encourage and support staff to stretch themselves Empower staff to work autonomously within guidelines Create opportunities to measure the climate of the work environment Clearly defined work roles

Please refer to the Observation Sheet located in Attachment C which details what is required regardingthe content of your presentation. Please check both the competency matrixAttachment C andthe observation sheet Attachment Dagainst your presentation to confirm that you have covered all the required competencies.

Presentation time 20 minutes / 10-minute question time. This is a timed assessment.

Part 2 Participate in a presentation

The second component of the presentation is your participation as a stakeholder during other presentations. You will be required to attend all presentations and have a least one question or comment prepared for each presentation. You will be called upon to take part in the question and answer component of each presentation.


PROJECT 3: Supplementary QuestionsLearner InstructionsYou are required to answer a series of knowledge questions which pertain to developing and cultivating partnerships and relationships, therefore this assessment is a theory-based assessment gauging your level of knowledge on the theory of building partnerships. You will gain your understanding collaborative partnerships through attending the classes, participating and taking of notes. You will further enhance your knowledge through adequately researching during projects 1 and 2. These questions must be answered in your own words and must directly address the question asked in the correct context of building partnerships and relationships.

A total word count must be included at the end of the questionnaire excluding the questions.

Sourcing of references is required

The Questions can be found in Attachment E


Useful links

http://www.scottlondon.com/articles/oncollaboration.html

Building collaborative communities

http://www.tucsontortolitaecovillage.com/Building%20Collaborative%20Capacity.pdf

Building Collaborative Capacity

https://www.researchgate.net/profile/Clare_Ryan3/publication/245686832_Collaborative_Partnership_Design_The_Implications_of_Organizational_Affiliation_

Collaborative Partnership Design: The Implications of Organizational Affiliation for Watershed Partnerships

http://www.encircle.org.au/wp-content/uploads/Building-Collaborative-Partnerships-Tips-and-Tools.pdf

Building Collaborative-Partnerships – Tips and Tools

http://www.strengtheningnonprofits.org/resources/e-learning/online/partnerships/Print.aspx

Partnerships Frameworks for working together

https://www2.deloitte.com/insights/us/en/focus/executive-transitions/influencing-stakeholders.html

Influencing Stakeholders

http://www.emeraldgrouppublishing.com/researchregister

Strategic alliances and models of collaboration

Palakshappa, N. & Gordon, M.E (2009) Trust and Commitment in Collaborative Business Partnerships involving New Zealand Firms, New Zealand Journal of Applied Business Research, Volume 7, number 2,pp 47-65

https://www.mheducation.co.uk/openup/chapters/9780335229116.pdf


https://www.mheducation.co.uk/openup/chapters/9780335229116.pdf

http://www.emeraldgrouppublishing.com/researchregister



http://www.strengtheningnonprofits.org/resources/e-learning/online/partnerships/Print.aspx





http://www.tucsontortolitaecovillage.com/Building%20Collaborative%20Capacity.pdf

http://www.scottlondon.com/articles/oncollaboration.html

The concepts of partnership and collaboration

https://dpipwe.tas.gov.au/Documents/Collaborative-Business-Models.pdf

Collaborative business models

https://www.nfplaw.org.au/sites/default/files/media/Memorandum_of_Understanding_CTH.pdf

Memorandum of understanding

https://www.nfplaw.org.au/auspicing

Auspicing Agreements

http://www.gaylevanleer.com/PDF/Agreement.pdf

Partnership agreement

file:///F:/BSBLDR803%20Develop%20and%20cultivate%20collaborative%20partnership%20and%20relationship/resources/Sample%20Joint%20ventrure%20%20agreement.pdf

Joint venture agreement

Department of Health Stakeholder Engagement Framework (February 2019) retrieved from

https://www.health.gov.au/internet/main/publishing.nsf/Content/1F0E2D5CE7969177CA257EEB00017F66/$File/framework.pdf

Australian Nursing and Midwifery Accreditation Council (March 2017) retrieved from https://www.anmac.org.au/sites/default/files/documents/stakeholder_engagement_framework.pdf

Essential Energy (Feb 2019) retrieved from

https://www.essentialenergy.com.au/-/media/Project/EssentialEnergy/Website/Files/About-Us/StakeholderEngagementFramework.pdf

Creating a Collaborative Organizational Culture

https://www.kenan-flagler.unc.edu/~/media/Files/documents/executive-development/unc-white-paper-creating-a-collaborative-organizational-culture.pdf






https://www.anmac.org.au/sites/default/files/documents/stakeholder_engagement_framework.pdf



http://www.gaylevanleer.com/PDF/Agreement.pdf

https://www.nfplaw.org.au/auspicing

https://www.nfplaw.org.au/sites/default/files/media/Memorandum_of_Understanding_CTH.pdf

https://dpipwe.tas.gov.au/Documents/Collaborative-Business-Models.pdf

AttachmentsAttachment A Collaborative Partnership Strategy Template

Collaborative Partnership Plan

BSB803 Develop and cultivate collaborative partnerships and relationships

Student Name:

Student ID

Work Count


Tables of Contents

Executive Summary (300 words)

To be written once project is completed)

Introduction

Strategy 1: Aligning Organisational Culture

Organisational leadership style and personal conduct You as a role model Organisational culture that enhances collaboration Emotional Intelligence Organisational transformation and the stages of change

Strategy 2: Communication Strategy

Develop appropriate media communications for different audiences Community and/or professional stakeholder engagement project Apply model of consultation and collaboration Cultivate collaborative communities

(Communication strategy table format plus wordsTemplate providedAttachment F)


Strategy 3: Partnership strategy

Body of plan

This is a detailed plan of the partnership program and you will need to cover off on:

Outcomes, Relationship Building and managing conflict Clear roles, responsibilities and task allocation Performance standards Building partnership and collaborative communities Ongoing monitoring of the partnership Address legal requirements Consultative and consultative process forming public or private

enterprises Resourcing for partnerships Develop policies and procedures for partnership(use template

provided Attachment G )

Strategy 4: Staff Development and Performance Strategy

Encouraging and supporting staff Development and Upskilling of staff capability Empowering staff 360-degree feedback as a development tool

Strategy 5: Evaluation Strategy

Design for reporting results against partnership outcomes (use template provided Attachment H)

Implement system Ongoing monitoring and amendments


Recommendations

It is recommended that:

1. Aligning Organisational Culture

2. Communication Strategy

3. Partnership Strategy

4. Staff Development and Performance Strategy

5. Evaluation Strategy


Attachment B Project 1 Marking Sheet for Partnership Plan

Project 1 – Develop and cultivate partnerships and relationshipsWritten Activity assessor marking sheet – BSBLDR 803 Develop and cultivate partnerships and relationshipsFor this assessment, the student must complete the written activity.

The written activity is a stand-alone activity that will allow the student to display the required knowledge and skills that are essential when deciding overall competency.

Student’s name:

Assessor’s name:

Has the student satisfactorily completed the written activity? Yes No

Did the Student provide evidence of their ability to develop and cultivate collaborative partnerships and relationships through the development of a collaborative partnership strategy which demonstrates high impact activities with a diverse range of stakeholders which will be of strategic value?

Articulate the behaviours that build trust and confidence

Demonstrate and role model these appropriate behaviours to encourage a culture of collaboration

Create an organisational culture that encourages and enhances the opportunities for collaboration

Design and implement a clear system to address and manage conflict


Detail the plan and process for managing conflict resolutions

Clear role definitions with equitable work roles

Cultivate a supportive environment that develops staff into their roles

A staff development plan which encourages and supports staff

Develop a detailed staff performance and development strategy

Clear, appropriate and audience specific media communications

Select and apply a model of consultation and collaboration

Utilising this model develop a detailed community or professional stakeholder engagement project

Cultivate and build collaborative communities or partnerships

Develop a detailed partnership program


Outline the desired outcomes from the program

Discuss the process of building relationships

Develop a task allocation plan

Clearly outlined performance standards

Discuss the partnerships, relationships, and collaborative communities proposed within the plan

Address legal requirements pertaining to the partnership plan

Review organisational policies and procedures impacting on the partnerships

Develop policies and procedures for new partnership

Detail the resource allocation for the partnership


Detailed initiatives to upskill staff in partnership building skills

Empower staff to work autonomously within clear guidelines that encourages relationship building

A feedback mechanism which encourage further development of staff

Develop implement an evaluation strategy which monitoring,and reports results against partnerships

Grammar, spelling, and well-argued and constructed report

Formatted and structured for ease of reading and comprehension

Feedback to Student:

Result Satisfactory Not Yet Satisfactory

Assessor’s Signature: Date:


Attachment C Competency Matrix

Assessment Instrument – Observation/Demonstration of competency Project 2 Presentation

RTO Name and Code: Golden wattle group Pty Ltd T/A Meridian Vocational College 45039, CRICOS 03551M

Student Name: Student ID:

Assessor Name:

Primary Unit to be assessed BSBLDR 803 develop and cultivate collaborative partnershipsPolicy Tmplate

Pre-requisite

Date Pre-requisite assessed ____/____/2018(evidence of competency recorded on file)

Assessors to initiate credit transfer application if required. Competency in the pre-requisite unit must be evident prior to assessing this unit.

Related documentation

Evidence from the following tasks is included in this assessment. The evidence supplied and reviewed has been assessed as meeting all requirements for the unit of competency and Assessment requirements.

Note: All evidence must be supplied and have had a judgement decision of’(S) satisfactory applied, for a final unit outcome of ‘competent’ to also apply.

☐Standard recipes

☐MVC Theory assessment ☐ SAR (Student assessment record)

AML-C Assessment marking list- Class☐

Location of assessment MVC Training facility- Simulated workplace

Assessor instructions

Essential throughout the observation/demonstration is the attainment of verifiable aspects of the components of competency. In the gathering of performance evidence, the requirements associated with the Principles of Assessmentand the Rules of Evidencemust be applied

Questions mandatory to the assessment – Knowledge Evidence are contained within the written assessment tasks in the written assessment

In recording responses to observation/demonstration. Remember, the quality of the information you provide will assist in making the assessment decision, observation notes must be recorded

Explain students scenarios which may be applicable

GivB BEFORE THE ASSESSMENT

Work based assessments-Confirm the assessment appointment with the employer and candidate at least two working days in advance.

Explain to the student that assessor will complete all observations and will ask learner questions to record details in this observation document

Reasonable adjustments - Whilst the student has been provided with information regarding how to contact you or the coordinator regarding any issues or concerns; always brief the candidate adequately to ensure they are comfortable with the assessment and any necessary reasonable adjustment is made. Record what adjustment is made (if applicable)


Observable tasks: Did the student- PC Observation notes

Organisational Vision

Overview of the company

Vision, Mission, Values

Personal manifesto and behaviours

Preferred culture to encourage collaboration

Stakeholder Engagement Plan

Detail the communication and stakeholder engagement campaign that

o projects a positive image

o involves stakeholders

o influencing strategies

o stakeholder activities

Partnership Plan

Discuss the desired outcomes for the partnership

Apply effective consultation and collaboration partnership models

cultivate partnership communities or organisational partnerships through relationship building techniques

Establish process for conflict resolution

Fair work allocations with agreed performance standards

Demonstrate the use of collaborative and consultative processes that resulted in a successful partnership being formed

Plan and allocate resources

outcomes

Regulatory Requirements

1.1

PE1

KE2

1.2

1.4

1.5

1.3

2.1

2.2

2.3

2.4

3.2

3.3

4.3

4.4

4.1


address all relevant organisational documentation and its impact on the partnership plans

Incorporate legal requirements pertaining to the partnership

Establish organisational policies and procedures

Establish reporting system for reporting results

Implement reporting system for mapping

Staff Development Plan

Explain how staff are fostered to be responsible for their own development

Encourage staff to undertake activities that will stretch their capabilities

Demonstrate a culture of autonomy, where staff work in their own way within agreed boundaries

KE1

4.2

PE3

KE1

4.5

3.4

3.4

3.5

Feedback to student

Satisfactory YES NO

Trainer/Assessor signature Date


Attachment E Project 3 Supplementary Questions

Q1 (a)Discuss the key behaviours, ethics and skills required to foster positive relationships and engage with stakeholders.

(b) Explain how to encourage participation and deliver effective communications.

PE 1.1KE3

Q2 Define and explain collaborative partnerships and how successful partnerships add value to the organisation

P.E 2

Q3 Explain what PEST analysis is and how it may assist with building collaborative partnerships

KE5

Q4 What role does emotional intelligence play in positive individual performance and team success

KE6


Q5 What are the important stages of a change process and how is this relevant when implementing a partnership program

3.63.4KE6

Q6 Describe how you would initially involve stakeholders and how you would keep them informed in an ongoing manner. Give 3 examples.

Stakeholder Initial involvement Ongoing communication

PE 2

Q7 Select two (2) initiatives that contribute to a positive culture the embraces collaboration. Discuss each initiative.

P.C.3.1

Q 8 Discuss two (2) mechanisms you would put into place to measure the organisational culture

P.C 3.6

Q9 What are the legal requirements that may impact on a new partnership to be considered when forming a partnership

P.C 4.2

Q10 How would you plan your resourcing requirement in regards to staff allocations, equipment and infrastructure requirements?


Q11 Explain why diversity is an important consideration when considering the development and cultivation of partnerships

Feedback to student

Satisfactory YES NO

Trainer/Assessor signature Date


Attachment F Communication strategy

Audience

(who)

Message Type

(what)

Delivery Method

(how)

Schedule

(When)

Message Source

(Owner / message from)

Identify who are the stakeholders/audience

Determine message type (may vary by audience)

Determine appropriate delivery message

Determine frequency Who is telling the message


Attachment G Policy and Procedures Template

Document IDADM106

Title Print Datemm/dd/yyyy

Revision0.0

Prepared By Date Preparedmm/dd/yyyy

Effective Datemm/dd/yyyy

Reviewed By Date Reviewedmm/dd/yyyy

Approved By Date Approvedmm/dd/yyyy

Policy:

What is the policy?

Purpose:

What is the purpose of having this policy?

Scope:What’s in what’s out?

Responsibilities:

Who is responsible for what?

Procedure:

1.0 Heading

1.1

1.2

2.0 Heading2.1

2.2


3.0 Heading

3.1

3.2

4.0 Heading

4.1 .

4.2 .

Forms:

Additional forms to support this documentation

Revision History:

Revision Date Description of ChangesRequested

By

0mm/dd/

yyyyInitial Release


Attachment H Reporting Results templateIndictor i.e percentage of or number of

BaselineWhat is the current value

Targetwhat is the value to reach

Data sourceWhere will we get this information

Frequency How often will we measure it

Responsible Who will measure it

ReportingWhere will it be reports

Achieved Is it on track(traffic light)

Goal

Outcome

Out-puts

