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    Project Brief

    Template version 2.0

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    2

    1. Mandate

    Please summarize the project background

    Project Background Rationale for Action

    Please summarize the project objectives in a list (1-5) and link them toyour company KPIs (e.g. risk, profit, cost)

    Project Objectives

    Please summarize the project key deliverables in a list (1-5)

    Project Deliverables

    Please summarize what is inscope

    In Scope

    Please summarize what is out ofscope

    Out of Scope

    Governing Body Name(s)

    Project Manager

    Project Board Executive

    Sr. User

    Sr. Supplier

    Sponsor

    Project Governance

    Milestone Date

    Start date xx-xx-xxxx

    End date xx-xx-xxxx

    Launch date: xx-xx-xxxx

    Tolerance(calendardays):

    +n/-n

    Project Planning Budget / Resources

    Project Dependency

    Project Dependencies

    Constraints & Risks

    Please describe any limitations you can think of

    EUR x 1000 Next step (specify 1,2,3) Overall project

    Cash out 2011

    P&L 2011

    Cash out 2012

    P&L 2012

    Tolerance (%) +n% / -n% +n% / -n%

    Benefits

    Resources Int n mandays n mandays

    Resources Ext n mandays n mandays

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    3

    Document Management

    Revision History

    ApprovalsThis document requires the following approvals. Signed approval forms are filed in the Management section of the project file.

    DistributionThis document has been distributed to.

    Version Revision Date Status Summary of Changes By

    Name Signature/Approved Title Date of issue Version Executive

    Senior User

    Senior Supplier

    Name Title Date of issue Version

    For each a description needs to be provided on the recommnedations building block (3).

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    4

    3. Project Background / Dependencies

    Context of the Project

    >

    ThisProject

    Projectname

    Projectname

    Project name

    Waiting foroutput from

    Deliversoutput to

    Project name

    Project name

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    5

    4a. Scope (1/2)

    Geographic

    Area

    Client

    Groups

    Distribution

    Channels

    Involved

    Processes

    Involved

    Systems

    Involved

    Departments

    Involved

    Products?

    BeneluxCREAPIM globalCountry xCountry y

    AgentBrokerBankDirectFlex Force

    Process name 1>

    Key deliverablePoint of Value

    Weight %*Depth (project execution phases - deployment - handover benefit realization)

    Total PoV

    Out of Scope

    PoV: Business capabilities to measure project execution success

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    6

    4a. Scope (2/2)

    Key deliverablePoint of Value

    Weight %*Depth (project execution phases - deployment - handover benefit realization)

    Total PoV 100%

    Out of Scope

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    4b. Product Breakdown Structure

    2.1.1 Subdeliverable

    2.2.1 Subdeliverable

    2.1.2 Subdeliverable

    2 Milestone

    2.2.2 Subdeliverable

    2.1 Group A 2.2 Group B

    2.2.3External

    deliverable

    (Sub) Product/deliverable

    Legend

    MilestoneExternal

    deliverableGroup

    1.1.1 Subdeliverable

    1.1.2 Subdeliverable

    1.1.3 Subdeliverable

    1 Milestone

    1.3 Externaldeliverable

    1.1.3.1 Subdeliverable

    1.1.3.2 Subdeliverable

    1.1 Keydeliverable

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    5. Acceptance Criteria(to accept completed project)

    MoS-CoW

    Definition in measurable terms of what must be done for the final product to be acceptable to the customer and staff who will be affected.

    Topic Current level (situation before the project) Acceptance level (acceptable at hand-over)

    M/S/C/W Target dates

    Major functions

    Appearance

    Personnel level required touse/operate the product

    Performance levels

    Capacity

    Accuracy

    Availability

    Reliability

    Development costs

    Running costs

    Security

    Ease of use

    Timing

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    6a. Impact Analysis

    Impact

    Level

    Description of the Impact

    CommerceLow What is the most important from a commerce perspective (e.g. client satisfaction, increased saels, new products,

    .)

    PeopleMedium (incl. culture & performance): What has the most important impact on the people? What main

    departments/functions will be affected? Approximately how many people are affected by the solutions set in yourproject (change targets)? To what extent are you aiming to hire, retain or lay off people? How does the realization

    of your project help in achieving a common winning performance culture? (one aligned organizational culture andmindset, and act and think as one team with local teams focused on the customer)

    Organisation Medium What are the most important organizational changes? E.g. structure, roles & responsibilities, competencies,payment structure?

    Processes High What are the most important process changes? Which processes are you changing? Are you aiming at modifyingor fully redesigning processes?

    Technology High What are the most important system changes? Are you aiming at replacing, modifying or building new systems?

    Facilities, Legal,Housing

    Low What are the most important changes in facilities / locations? E.g. centralizing, opening new locations, closinglocations?

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    6b. Project Approach

    Comments

    Projectname

    Package

    Based onexistingproduct In stages,

    rolling waveplanning

    AlternativeC

    Developed

    In HouseBased onSpecific

    Technology Big Bangimplemen-

    tation

    AlternativeA

    AlternativeB

    Legend

    Road tofollow

    Alternative path(not chosen)

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    6c. Assumptions

    A/A Title Description Project Critical DateImpact onthe Project

    1 Low

    2 Medium

    3 High

    4

    5

    6

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    7b. Risks

    To be reported to Project Board

    Risk description Impact assessmentProba-bility

    Impact Priority Mitigating actionDate to beresolved

    Risk owner

    Provide a description of therisk

    Provide a description of theimpact

    Rare /Unlikely /Possible /

    Likely /Almostcertain

    Insignificant /Minor /

    Moderate /Major /

    Catastrophic

    Low /Medium /

    High /Critical

    Provide a description of themitigating action

    xx-xx-xxxx Provide thename of therisk owner

    Low

    Medium

    High

    Critical

    once a month (almost certain) 5 Medium High High Critical Critical Critical Critical Critical Critical

    once a quarter (likely) 4 Medium Medium High High Critical Critical Critical Critical Critical

    once a year (possible) 3 low Medium Medium High High Critical Critical Critical Critical

    once every 5 years (unlikely) 2 low low Medium Medium High High Critical Critical Critical

    once every 10 years (rare) 1 low low low Medium Medium High High Critical Critical

    Catastrophic

    PROBABILITY

    IMPACT

    Insignificant Minor Moderate Major

    Risk Priority Levels

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    8a. Cost and Benefit Cash Flow Streams

    13

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    9. Organisation

    Project Board

    Project Manager

    Project Team

    Project Assurance (PMO)

    (Expert) (Architecture)

    Sponsor

    Executive/OwnerSr. User

    Sr. Supplier

    Other Stakeholders

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    10. Project Plan /

    Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov2011

    Requirements gathering

    Product design and build of prototype

    Testing

    Roll out / implementation

    Business requirements

    Functionalrequiremetns

    First design

    Reviewdesign

    Buildprototype

    FAT

    UAT

    Prepare for roll out

    Local communication andtraining local organization

    Approval of requirements by Project Board

    Stage 2 Stage 3 Stage 4

    Milestone

    Tolerance: =/- xx days

    Legend

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    20. Initiation Stage Plan /

    16

    date date date date date date date date date date date2011

    PID preparation

    Detail Businessrequirements

    Define PoVsanddeliverables

    Detailfunctionalrequirements

    Prepare

    QualityPlan

    PID Approval by ProjectBoard

    DetailSystemrequirements

    PrepareComm.Plan

    ResourcePlanning

    CreateProject Plan

    RefineBusinessCase

    PID

    qualityapproval

    Milestone

    Tolerance: =/- xx days

    Legend

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    11. Resources /

    Deliverable Name RoleDepartment /Vendor name

    Man-days/

    week

    Start-dateEnd-date

    Purch.TariffinclVAT

    Totalplanned

    Man-days

    Totalcost

    Total cost

    Needed for PIDcreation

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    14. Budget Details /

    Project Budget Details Currency: EUR

    Cost CategoryBudget

    Approved

    Change

    Requests (+/-)

    Actual CostsCommitted

    Costs

    Estimated to

    Complete

    Budget

    Forecast (total)

    CAPEX (Investments) 0 0 0 0 0 0

    Software 0

    Hardware 0

    Other (IT or deprecia ted assets) 0

    OPEX (cost out of pocket) 0 0 0 0 0 0

    0

    0

    0

    0

    0

    0 0

    0

    0

    0

    0

    Contingency 0

    RESOURCES MDs 0 0 0 0 0 0

    Internal Staff MDs - IT 0

    Internal Staff MDs - non IT 0

    Total Cost

    (OPEX incl. internal staff cost)N/A N/A N/A N/A N/A N/A

    OPEX Resources OPEX Resources

    Budget approved 0 0 0 0

    Actual Costs 0 0 0 0

    Commited Costs 0 0 0 0

    Remaining Budget 0 0 N/A N/A

    Budget usage [%] N/A N/A

    Estimated to Complete

    Budget Forecast (total)

    Bugeted - Forecasted

    Forecasted Budget Usage [%]

    Needed for PIDcreation

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    Project Initiation Documentation

    Version 2.0

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    20

    Document Management

    Revision History

    ApprovalsThis document requires the following approvals. Signed approval forms are filed in the Management section of the project file.

    DistributionThis document has been distributed to.

    Version Revision Date Status Summary of Changes By

    Name Signature/Approved Title Date of issue Version Executive

    Senior User

    Senior Supplier

    Name Title Date of issue Version

    For each a description needs to be provided on the recommnedations building block (3).

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    PID

    Please include all building blocks fromthe PB except the initiation stage plan,resources and budget.

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    22

    11. Resources

    Deliverable Name Role

    Depart-ment /Vendorname

    Man-days/

    week

    Start-date

    End-date

    Purch.TariffinclVAT

    Totalplanned

    Man-days

    Totalcost

    Resourcemanager

    name

    Resourcescommited?

    Total cost

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    23

    12. Budget Details /

    Project Budget Details Currency: EUR

    Cost CategoryBudget

    Approved

    Change

    Requests (+/-)

    Actual CostsCommitted

    Costs

    Estimated to

    Complete

    Budget

    Forecast (total)

    CAPEX (Investments) 0 0 0 0 0 0

    Software 0

    Hardware 0

    Other (IT or deprecia ted assets) 0

    OPEX (cost out of pocket) 0 0 0 0 0 0

    0

    0

    0

    0

    0

    0 0

    0

    0

    0

    0

    Contingency 0

    RESOURCES MDs 0 0 0 0 0 0

    Internal Staff MDs - IT 0

    Internal Staff MDs - non IT 0

    Total Cost

    (OPEX incl. internal staff cost)

    N/A N/A N/A N/A N/A N/A

    OPEX Resources OPEX Resources

    Budget approved 0 0 0 0

    Actual Costs 0 0 0 0

    Commited Costs 0 0 0 0

    Remaining Budget 0 0 N/A N/A

    Budget usage [%] N/A N/A

    Estimated to Complete

    Budget Forecast (total)

    Bugeted - Forecasted

    Forecasted Budget Usage [%]

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    24

    13a. Quality Plan

    Key Deliverable Quality Criteria (Business Requirements)To be reviewed by (on

    behalf of Sr. User)

    To be reviewed by (on

    behalf of Sr. Supplier)

    j

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    14. Benefits Review Plan

    (non) Financial BenefitsQuantification

    (KPI)

    Who isaccoun-

    table

    When toachieve

    Resourcesneeded tocarry out

    review

    Baselinemeasures

    How will the performance of theprojects products (deliverables)

    be reviewed

    j t

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    26

    15a. Stakeholders Map

    Importance of the stakeholders to the organisational activity

    L

    ow

    Key stakeholders need to accept the objectives and will be fully engaged

    Participation project boardSign-off business requirements

    Demo product

    Weekly highlight reports & issue log

    Regular business update meetings

    Operational acceptance

    Stakeholders need to agree the translation of objectives into activities

    Good working relationships to ensure an effective coalition of support for theproject

    Careful monitoring and management as they may be a source of significantrisk

    Progress updates via newsletters

    Stakeholders be kept informed of progress and remedies taken to achievethe objectives

    limited monitoring or evaluation

    Progress updates via newsletters

    Stakeholders notified of milestone completionlimited monitoring or evaluation

    Progress update via newsletters

    Low

    Medium

    Medium High

    High

    Potentialimpactoforganisationalactivityofthestakeholders 1

    2

    3

    4

    1

    2

    3

    4

    Name

    PMO

    Risk

    Compliance

    (Audit)

    Name

    Name

    Name

    Name

    Positionstakeholders on the

    map

    j t

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    15b. Communication ManagementStrategy

    Actions Requirements

    What When How Responsible Agree with Preparation Approval Adressee

    1 Newsletters

    2 Presentations at

    (informal) meetings

    3 Public newsletter

    4 Mass media clippings

    5 Lessons learned

    6

    Please summarize the project background

    Project Background What should be known on forehand?

    Please summarize the communication assumptions in a list (1-5)

    Assumptions

    Please summarize the communication issue

    AnalysisWhat is the communication issue?

    Project Communication Action Plan

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    Version 2.0

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    Document Management

    29

    Revision History

    ApprovalsThis document requires the following approvals. Signed approval forms are filed in the Management section of the project file.

    DistributionThis document has been distributed to.

    Version Revision Date Status Summary of Changes By

    Name Signature/Approved Title Date of issue Version Project Manager

    Senior Supplier

    Name Title Date of issue Version

    For each a description needs to be provided on the recommnedations buildingblock (3).

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    Work Package

    Please include Mandate + Scope +Product Breakdown building blocksfrom the PID

    21 Work Breakdown

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    21. Work Breakdown - Work Package -

    31

    1.1.1 Subdeliverable

    1.1.2 Subdeliverable

    1.1.3 Subdeliverable

    1 Milestone

    1.3 Externaldeliverable

    1.1.3.1 Subdeliverable

    1.1.3.2 Subdeliverable

    1.1 Keydeliverable

    (Sub)Product/

    deliverable

    Legend

    MilestoneExternal

    deliverable

    Group

    22 Product Description -

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    22. Product Description - Work Package - (1/3)

    32

    (sub) deliverable Depth (project execution phases - deployment - handover benefit realization)

    Out of Scope

    22 Product Description -

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    22. Product Description Work Package - (2/3)

    33

    Quality criteria Quality methodReviewed by (on

    behalf of Sr.User)

    Reviewed by (on

    behalf of Sr.Supplier)

    22 Product Description -

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    22. Product Description Work Package - (3/3)

    34

    Layout, Format

    Techniques

    Relation to otheractivities or products

    Contacts

    Delivery requirements

    Additional requirements/ Assignments

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    Highlight Report

    Please include budget details buildingblock from PID

    P j N Hi hli h 1/2Project Manager: xxx

    Project Owner: yyy

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    Project Name - Highlight 1/2Reporting period dd/mm/yyyy dd/mm/yyyy

    Project Owner: yyy

    Project ID: id

    Project Cost Center: CC

    Project Progress

    Start Date: mm/yyyy

    End Date: mm/yyyyRevised End Date: mm/yyyy

    Phase [T0-T6]: Tx

    PoV%: x %

    Issue Consequences Mitigation Actions Decisions Needed

    1 In terms of: planning, budget, resources andfor other projects

    2

    3

    Milestone/ Main Result PoV% Due date Revised date Indicator%

    CompleteExplanation

    1 % dd/mm/yy dd/mm/yy GREEN 70%

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    Change requests

    Reason for the change DescriptionRequesteddate Status

    Estimatedadded cost

    Estimated

    added/diminishedeffort ( +/-mandays)

    1 In terms of: planning, budget, resources and forother projects

    2

    3

    Project Name - Highlight 2/2Reporting period dd/mm/yyyy dd/mm/yyyy

    Project Owner: yyy

    Project ID: id

    Project Cost Center: CC

    Activities executed in the Reported Period

    Actvitity

    Activities Planned for the Next Period

    (dd/mm/yyyy dd/mm/yyyy)

    Activity

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    End Stage Report

    Version 2.0

    D t M t

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    Document Management

    39

    Revision History

    ApprovalsThis document requires the following approvals. Signed approval forms are filed in the Management section of the project file.

    DistributionThis document has been distributed to.

    Version Revision Date Status Summary of Changes By

    Name Signature/Approved Title Date of issue Version Executive

    Senior User

    Senior Supplier

    Name Title Date of issue Version

    For each a description needs to be provided on the recommnedations buildingblock (3).

    p j

    E d St R t

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    40

    End Stage Report

    Please include updated building blocks

    from the Mandate, Business Case andthe last Highlight Report and the Risk

    building block

    25 Recapitulation

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    41

    25. Recapitulation

    Budget (Euros)

    45000 50000 55000 60000

    Actual

    Budget

    Original

    Budget

    Duration (Weeks)

    0 10 20 30

    ActualDuration

    OriginalDuration

    Key Deliverables Delivered

    please explain what was delivered, who

    approved, any off-specifations, handover

    Project Team

    .(PM)

    Main Reasons for Budget/Time overrun

    ...

    Scope Changes

    # (Total number ofchanges)

    26 Follow on Action Recommendations

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    26. Follow-on Action Recommendations

    Action Description/Rationale AO-scan Due date Who

    Solve Project Issue 1 Y/N

    Solve Project Issue n Y/N

    Mitigate Risk 1 Y/N

    Mitigate Risk n Y/N

    Recommendation 1 Y/N

    Recommendation n Y/N

    Post Project Review Plan Describes who is going to measure the business case benefits(including how and when)

    N.A. PM, stakeholders,PMO department

    Post Project Reviewmeeting

    Date and participants for the post project review plan meeting N.A. PM, PMOdepartment

    27 L L d

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    43

    27. Lessons Learned

    Lessons Learned

    Concentrate on items which can be of use to future projects.

    Observations on failures and omissions can be as useful as identification of successful elements.

    Which management processes or procedures worked well?

    Which management processes have had problems?

    Was it easy to achieve the required quality?

    Which quality procedures worked well?

    Were there any weaknesses in quality procedures for specific types of product?

    How well did risk strategies work?

    Were there any unforeseen risks?

    How well were the risks managed?

    Was the contingency used?

    Was training in the management, quality and delivery processes and procedures adequate?

    Were there recognisable benefits from the level of training given, or recognisable problems caused by lack of training?

    How well did any support tools work?

    Could anything have been done to improve skill levels before the relevant work was done?

    Remarks: Collecting to be mentioned items during the project

    life cycle makes life easier at the end. (Lessons Log) What went well, what could be improved? What would

    you do different if you have to do it again?

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    End Project Report

    Version 2.0

    Doc ment Management

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    Document Management

    45

    Revision History

    ApprovalsThis document requires the following approvals. Signed approval forms are filed in the Management section of the project file.

    DistributionThis document has been distributed to.

    Version Revision Date Status Summary of Changes By

    Name Signature/Approved Title Date of issue Version Executive

    Senior User

    Senior Supplier

    Name Title Date of issue Version

    For each a description needs to be provided on the recommnedations buildingblock (3).

    End Project Report

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    46

    End Project Report

    Please include updated building blocksfrom the Mandate, Business Case andthe last Highlight Report

    25 Recapitulation

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    47

    25. Recapitulation

    Budget (Euros)

    45000 50000 55000 60000

    Actual

    Budget

    Original

    Budget

    Duration (Weeks)

    0 10 20 30

    ActualDuration

    OriginalDuration

    Key Deliverables Delivered

    please explain what was delivered, who

    approved, any off-specifations, handover

    Project Team

    .(PM)

    Main Reasons for Budget/Time overrun

    ...

    Scope Changes

    # (Total number ofchanges)

    26 Follow on Action Recommendations

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    26. Follow-on Action Recommendations

    Action Description/Rationale AO-scan Due date Who

    Solve Project Issue 1 Y/N

    Solve Project Issue n Y/N

    Mitigate Risk 1 Y/N

    Mitigate Risk n Y/N

    Recommendation 1 Y/N

    Recommendation n Y/N

    Post Project Review Plan Describes who is going to measure the business case benefits(including how and when)

    N.A. PM, stakeholders,PMO department

    Post Project Reviewmeeting

    Date and participants for the post project review plan meeting N.A. PM, PMOdepartment

    27 Lessons Learned

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    27. Lessons Learned

    Lessons Learned

    Concentrate on items which can be of use to future projects.

    Observations on failures and omissions can be as useful as identification of successful elements.

    Which management processes or procedures worked well?

    Which management processes have had problems?

    Was it easy to achieve the required quality?

    Which quality procedures worked well?

    Were there any weaknesses in quality procedures for specific types of product?

    How well did risk strategies work?

    Were there any unforeseen risks?

    How well were the risks managed? Was the contingency used?

    Was training in the management, quality and delivery processes and procedures adequate?

    Were there recognisable benefits from the level of training given, or recognisable problems caused by lack of training?

    How well did any support tools work?

    Could anything have been done to improve skill levels before the relevant work was done?

    Remarks: Collecting to be mentioned items during the project

    life cycle makes life easier at the end. (Lessons Log) What went well, what could be improved? What would

    you do different if you have to do it again?