Plumbing, Drainage, Gas & Tanker Services · prevent intensifying any plumbing problems. Clearing blocked drains by Jetting Knowing how much water pressure is required to clear out

Unit 4, Kingston Farm, Downhall Road, Matching Green, Harlow, CM17 0RB

www.fcdrainagesolutions.co.uk

Plumbing, Drainage, Gas & Tanker Services

Welcome to First Choice Drainage SolutionsFirst Choice Drainage Solutions off ers the combined services of drainage consultants and

plumbers. We have qualifi ed Gas Safe personnel available 24 hours a day to deal with unexpected leaks, burst pipes and blocked drains.

The company was established in 2007 after directors Sean and James saw a gap in the market for a Plumbing and Drainage company who deliver a rapid response whilst providing good communication and feedback.

Day after day we hear how many other companies fail on communication and feedback which we believe is important.

In addition to our core plumbing and drainage services we also specialise in heating and liquid waste removal and provide planned preventive maintenance, reactive maintenance, installation/system upgrades and ongoing building management.

Our method to ensure fast response times and good client communication remain paramount to our team.

To learn more about our business and services please visit: www.fcdrainagesolutions.co.uk

An Overview

The build-up of limescale is very difficult to remove and in some cases, normal drain cleaning methods such as water jetting, will not work. In these instances, more specialist equipment or higher jetting pressures may be required.

We have specialist equipment which has been designed to remove this scale whilst preserving the integrity of the pipes/sewers.

The equipment we use at First Choice Drainage Solutions is considered the very best on the market. We have invested in these machines and have trained all engineers in the safe use of them.

This permits us to carry out drain descaling works on a wide variety of pipework including stacks, and main drains. This work is often carried out as part of routine maintenance on systems which have suffered from blockage caused by hard water scale. Warthog and chain flail spinning jet heads or even mechanical cutters are some of the options available to us to help assist you with this issue. (Pictured Right: Picote Solutions high-speed cleaner).

Drain Milling / De-Scaling

We clear blocked drains using traditional rodding techniques as well as using high-pressure jet washers. For more serious issues, we have drainage consultants who can perform a CCTV drain survey. The results of a survey help us to find a resolution for blockages and, if needed, show us where systems require a new drain lining or replacement pipes.

Drain Cleaning & Maintenance

Power jet drain cleaning is the best way to clear pipelines and has the added benefit of removing scale from the drainage walls. As experts in high-pressure drain cleaning, we take care to do the job correctly, to prevent intensifying any plumbing problems.

Clearing blocked drains by Jetting

Knowing how much water pressure is required to clear out a drain is important. We also take into consideration the condition of your piping system and the internal diameter of the clogged pipes flush deposits from your drains in a safe and appropriate manner.

We have a selection of vehicles in different sizes, generally, no location (within our operation area) or size septic tank/cesspit is too difficult for us to access and manage. What’s more, we’re able to transport and dispose of effluent safely and ethically at a licenced treatment facility.

Tanker Services

We are experienced - We’re proud to be registered waste handlers, and have been given this status based on our knowledge and experience of waste management.

Excellent flexibility - We specialise in reaching ‘hard-to-reach’ locations, no matter what waste you’re disposing of, and no matter how much of it there is, we can help. Our tankers can hold hundreds of gallons of capacity.

Why Choose us?

We understand your peace of mind - We understand that your home or business is your livelihood, and we work hard to cause minimal disruption during the emptying process. You can rest assured we will leave your premises exactly as we found it!

Example uses of our Tanker Services

Septic tank / cesspit emptying Septic Tank Cleaning Liquid Waste Disposal Flooding and Flood Relief

Culvert Cleaning Gully Cleaning Pump Station Cleaning Interceptor Cleaning/Servicing

Every job or contract that we undertake is entered into our database which outlines every element of a job. From schedules to procurement, invoices, paperwork, telephone calls and emails. All our engineers carry the latest mobile technology that can access all aspects of the job and it allows them to update each job as tasks are completed. The information is automatically relayed back to the central team, allowing for real-time tracking of projects and the ability to off er good feedback to our clients.

Service Management Software

How we deliver a Fast-Response and Good Communications/Feedback

We always have qualifi ed staff on standby, ready to assist you with emergency situations and general enquiries.

Simply call our 24-hour customer service team on: 0800 002 9522 - Or our local number: 01279 730828 and our friendly and trained personnel will establish the nature of the problem, log your call into our system and despatch appropriate engineers for the job in hand.

24/7 Helpdesk & Call Outs

Our engineers are qualified to carry out all sorts of drain repairs and are highly experienced in working with all sorts of drain construction materials, including clay, plastic and concrete pipework. We also have expert plumbers, Gas-Safe heating engineers and sewage removal experts. In addition, our state-of-the-art equipment allows our engineers to perform to the best of their ability.

Our Engineers

We use vehicle trackers and live job tracking via Engineer PDA’s which allows our office team to have full job visibility allowing us to relay information to our customers in real-time.

We also provide transparent feedback to our clients in the form of written Site Audits and CCTV surveys with accompanying images to allow both our residential and commercial customers to make informed decisions.

Tracking Facilities & Client Feedback

Site Audits

The purpose of a site audit is to provide our clients with a clear understanding of our site fi ndings. The audit also clearly outlines solutions to resolve any known issues. Not only this, but the audit also identifi es how the works can be carried out - including access requirements, disruption to people or property and length of time works will be carried out.

Site Audits include:• Images and descriptions for all drainage and plumbing surveyed for the purpose of works.

• Methods to resolve any issues found.• Access information and plan of action for a full resolution.

Project Notes

As instructed, we attended site to carry out a full CCTV survey and provide an appropriate written report based on our findings along with any recommendations if any. The purpose of the inspection was to check all drainage lines, inspection chambers and map all pipework.The CCTV survey was carried out from inside the building, on the shop floor areas from all inspection chambers and underground pipework connections to the underground drainage systems. Including both foul and stormwater drains and all downpipe connections. Access had to be made to all inspection chambers as all lids were concreted, grouted and sealed shut. All effort was made to access all chambers, but due to the inspection chambers not being lifted from when they were originally installed, the frames and covers were very difficult to open. Because all frame covers are on the shop floor areas and the property is still trading, we had to make sure we never left any trip hazards. This resulted in access not being made to all the chambers and we were unable to have the use of grinders because of causing dust particles and a hot works permit was not permitted. All inspection chambers when exposed were sealed with burns covers and had to be unscrewed in order to gain access to the underground drainage.The CCTV revealed four separate drainage systems, two foul systems and two storm systems. These systems enter sewer drains on Holloway Road and the rear of the building towards the loading bay. The drains located in the food hall have a storm system and a foul system that disperse towards the loading bay. The foul system in this area has two hidden inspection chambers (IC – F2 & IC – F3) that

were inaccessible and will need to be exposed and surveyed when renovation works are carried out. This foul system is connected to the 1st-floor men’s toilets. The storm system in this area is inconclusive due to not being able to access two of the chambers. (IC – RW1 & IC – RW3) The drains were mapped from the survey and drainage layout and measurements. In the clothes department, we found a second foul system underneath the till area which disperses onto Holloway road, this system serves the 2nd-floor women’s toilets and the sink in the cupboard adjacent to the till. Along this line, before entering Holloway road at the boundary of the property there is another hidden inspection chamber, (IC – F5) which is inaccessible. The final system found onsite is a potentially old rainwater system which has a concealed 150mm cast iron pipework that runs underneath the floor through a void with no access on it, this runs through three inspection chambers aligned. The inspection chamber closest to the street was accessed (IC – S) This system needs to be cut open and reconnected to survey and investigated further. The last chamber we found on site was a large square chamber (IC -?) adjacent to the concealed storm system towards the back off the store. Time was spent trying to remove all the grout and concrete around the frame to lift to investigate but was firmly sealed and requires hot works permit to remove and identify and investigate. All images attached below. The CCTV survey shows no signs of any major defects, but the service to the pipework is poor condition. Drains are cast iron and are heavily scaled and showing corrosion. Quotations will be provided for any extra works that need to be carried out.

Project Name: 422 Holloway RoadDate: 7th February 2019

CCTV Survey

Start date: 07th February 2019Site address: Marks & Spencers

Street: 422 Holloway Road, LondonPost code: N7 6QD

Marks & Spencer

CCTV Sample

Specifics & Findings

6, 7, 8: IMAGES OF WORKS OF EXPOSING (IC-S) REMOVING GROUT/CONCRETE/SEALANT

6 7 8

12: IMAGE OF AREA ONCE THE COVER WAS RE-INSTALLED.

9 10 11

9, 10, 11: IMAGE OF 150MM CAST IRON CONTINUOUS PIPEWORK WITH NO ACCESS FROM (IC-S).

12



1, 2, 3: IMAGES ABOVE OF (IC-RW2) 1.5M – ACCESS MADE INTO THE CHAMBER AND THE REMOVAL OF BURNS COVER AND NUTS AND BOLTS.

1 2 3

4: (IC-F3) 0.55M WITH BURNS COVER 5: AN INLET PIPE (UNKNOWN SOURCE)

4 5

CCTV Sample


13, 14: IMAGES OF (IC-F4) 1.4M AROUND THE TILL AREA. THIS DRAIN SERVES 1ST FLOOR WOMENS TOILETS AND DISPERSES OUT TO THE HOLLOWAY ROAD.

13 14

15: INSPECTION COVER (IC-?) AFTER ATTEPMTING TO EXPOSE THE DRAIN. CLEAN, TIDY AND LEVEL.16, 17: BELOW IMAGES (IC-RW1) BOTH DRAINS INACCESSIBLE

15 16 17

CCTV Mapping

CCTV Survey

CCTV MAPPING

Mapping No. Client Duty WREN ENVIRONMENTAL

HOLLOWAY ROAD

LOADING BAY

IC – F2 (HIDDEN)

IC – F1 (HIDDEN)

IC – F3 (0.55m)

IC – RW2 (1.50m)

IC – RW1 (INACCESSIBLE)

IC – RW3 (INACCESSIBLE)

IC – F4 (1.40m)

IC – F5 (HIDDEN)

IC – S

IC – ? (INACCESSIBLE)

150 MM

CAST IRON (NO ACCESS)

SVP 1

GULLY 1

RWP 1

RWP 2

SVP 2

SVP 3

SVP 4

Holloway Road

Loading Bay


CCTV Sample

CCTV Survey

INSPECTION REPORT

Survey Distance W/L % Code Faults / Observation 3. 2.75 SVP 1 SOIL VENT PIPE 1 (1ST FLOOR MENS TOILETS) 2.38 DU PIPE DIVIATES UP 1.75 DR PIPE DIVIATES RIGHT 0.25 DL PIPE DIVIATES LEFT 0.00 IC-F3 INSPECTION CHAMBER 3

Survey Distance W/L % Code Faults / Observation 4. 16.25 RT INTERCEPTOR BOWL/RODDING EYE 15.62 IC-RW1 INSPECTION CHAMBER (IC-RW1) 0.00 IC-RW2 INSPECTION CHAMBER (IC-RW2)

10OMM CAST IRON C DOWN


CCTV Survey

INSPECTION REPORT

Survey Distance W/L % Code Faults / Observation 3. 2.75 SVP 1 SOIL VENT PIPE 1 (1ST FLOOR MENS TOILETS) 2.38 DU PIPE DIVIATES UP 1.75 DR PIPE DIVIATES RIGHT 0.25 DL PIPE DIVIATES LEFT 0.00 IC-F3 INSPECTION CHAMBER 3

Survey Distance W/L % Code Faults / Observation 4. 16.25 RT INTERCEPTOR BOWL/RODDING EYE 15.62 IC-RW1 INSPECTION CHAMBER (IC-RW1) 0.00 IC-RW2 INSPECTION CHAMBER (IC-RW2)



CCTV Survey - Inspection Report


CCTV Survey - Inspection Report

CCTV Survey

INSPECTION REPORT

Survey Distance W/L % Code Faults / Observation 1. 23.88 RT INTERCEPTOR BOWL/RODDING EYE 23.12 IC-F1 INSPECTION CHAMBER (IC-F1) HIDDEN 12.38 IC-F2 INSPECTION CHAMBER (IC-F2) HIDDEN 0.00 IC-F3 INSPECTION CHAMBER (IC-F3)

Survey Distance W/L % Code Faults / Observation 2. 2.94 G1 GULLY DRAIN 1 0.00 IC-F3 INSPECTION CHAMBER (IC-F3)

Size Material Shape Duty Up/Down Stream 15OMM CAST IRON C DOWN


CCTV Survey

INSPECTION REPORT

Survey Distance W/L % Code Faults / Observation 1. 23.88 RT INTERCEPTOR BOWL/RODDING EYE 23.12 IC-F1 INSPECTION CHAMBER (IC-F1) HIDDEN 12.38 IC-F2 INSPECTION CHAMBER (IC-F2) HIDDEN 0.00 IC-F3 INSPECTION CHAMBER (IC-F3)

Survey Distance W/L % Code Faults / Observation 2. 2.94 G1 GULLY DRAIN 1 0.00 IC-F3 INSPECTION CHAMBER (IC-F3)



CCTV Sample

Inspection CamerasHere at First Choice Drainage Solutions, we have some the latest inspection units available. The 360 Solo Pro (pictured) is a flexible and intuitive pipe camera inspection unit, featuring state-of-the-art digital architecture and an impressive range of innovative features.

CCTV Surveys & ReportsWe conduct comprehensive CCTV drain surveys by inserting flexible fibre optic cables into your drainage system. These ca-bles are able to easily manoeuvre around corners and bends. The fibre optic camera, connected wirelessly to a monitor above the ground, allows our drainage consultants to examine a live feed without digging or excavating.

Reporting

Following a CCTV drain survey, clients receive a comprehensive report that includes documented images with still photos and video footage. We can also supply a site plan for insurance purposes.

First Choice Drainage Solutions differentiates small repairs, such as the clearance of blocked drains and pipe patchwork, from long-term restoration methods like the installation of a replacement drain lining.

We also report on the condition of pipework and the drain-age system as a whole and highlight the underlying causes of cracks, leaks and damage. Please see our sample drain survey report for further info...

Highlighted Issues (Page 1)

Project Name: London Dock, E1WDate: 11th June 2018

Rainwater Pumping Station

Rainwater pumping station. Needs to be sucked out to remove all excess concrete water/slurry.

Washed down and cleaned.

Catch Pit 1

Catch Pit needs to be sucked out to remove excess concrete water/slurry, washed down and cleaned.

Rainwater Holding Tank

Holding Tank, needs to be sucked out, all excess concrete water/slurry to be removed. Wash down

and cleaned.

Size Of Holding Tank

Size of Holding Tank in the underground car park

Drainage Survey

Start date: 11th June 2018 Site address: London Dock

Street: St Georges Post code: E1W 2AA

London Dock

Survey Sample


Access Point To Blocked Outlet

Area to access pipework.

Requires CCTV

Foul line jetted several times, holds water. (Before jetting works carried out)

Condition Of Slot Drains

Slot drains blocked with mass of leaves, silt and debris. (Before cleaning)

Slot Drains Cleared

Condition of slot drains after HPWJ works carried out.



Foul Pumping Station

Foul pumping station. Needs to be sucked out to remove all excess waste, including wipes debris and grease. High pressure water jet to wash down and

clean.

Catch Pit 2

Catch pit 2. Needs to be sucked out to remove excess concrete water/slurry. Washed down and

cleaned.

Blocked Slot Drain (Below Steps)

Blocked outlet from slot drains. With concrete.

Outlet To Blocked Slot Drain

Downpipe of outlet from blocked slot drain. Needs tower scaffold to cut open pipework to access and

remove concrete. HPWJ & CCTV. Install new access cap.

Survey Sample


After HPWJ Works

Condition of underground drainage and lines after high pressure water jetting works.

Further Jetting Conditions

Condition of pipework when jetting the underground drainage system.

Working Areas

Working areas whilst carrying out jetting works.

Vehicle AreaVan area when HPWJ in use.

Signed: Steven Patten First Choice Drainage Solutions



HPWJ Into Suspended Pipework

Use of high pressure water jet to access suspended rainwater lines to clear outlets down through the

main lines in the underground car park.

Working Area

Working areas of jetting works.

Conditions Of Working Area

Conditions of working areas left after jetting works. Left clean.

Jetting of Underground DrainageCondition of pipework jetted in the underground

car park area

Survey Sample

24 hours a day, 365 days a yearYou can reach our team

Drain Lining & RepairsDrain lining is a repair option that is cost-effective, causes minimal disruption, and offers many additional benefits – like an increased water-flow rate and the prevention of tree-root infestation... It is a great way to get your drain fixed if you are experiencing any of the following:

• Leaks, wet patches or dampness• Blockages / Bad odours• Cracks in your property’ brickwork, or on the ground• Subsidence• Issues with tree roots

We use only the best and most advanced technologies to identify your problem and remedy it. Firstly, we clear debris or blockages in your drains and conduct a thorough CCTV survey to diagnose any further issues. Then, we formulate a treatment plan, which may involve an entire line or reline, or a small patch if cracks are small or joints are simply misplaced. Finally, we carry out any required work swiftly and professionally.

Before & After Drain Lining

Plumbing & Heating ServicesAt First Choice Drainage Solutions, our professional team of plumbers can provide a wide range of general plumbing servic-es, ranging from a dripping tap to a full bathroom installation.

Our domestic and commercial general plumbing services include:

• Fault finding and Leak detection• Diagnosing pressure issues• Sink and tap installations• Dishwashers & washing machines plumbed in• Bathroom set installations• Boiler installations, fault finding, repairs and servicing• Gas repairs, testing and certificates for landlords• Central heating installations and repairs• Central Heating Controls and Pumps• Radiator installations, leaks, noise and bleeding• Immersion heaters - installation and repairs• Power flushes to chemically clean the entire system

Plus many other services. Please visit our website to learn about our complete list of plumbing and heating services.

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Freephone: 0800 002 9522Telephone: 01279 730828

Unit 4, Kingston Farm, Downhall Road, Matching Green, Harlow, CM17 0RB

Email: [email protected]

www.fcdrainagesolutions.co.uk

Documents

Plumbing, Drainage, Gas & Tanker Services · prevent intensifying any plumbing problems. Clearing blocked drains by Jetting Knowing how much water pressure is required to clear out