Planning for Recruitment

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    Planning for recruitment

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    Strategic position analysis:

    Determination of performance measures

    Identification of critical success factors

    Performance dimensions of the position

    Operationalization and establishment of

    performance

    The standards and the design of assessment tools

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    Turnover

    The average percentage of the sales force that leaves a

    sales organization in a given period of time. Reasons for leaving are:

    Better career prospects elsewhere

    To avoid poor working conditions and inferior supervision

    Perceived or real low compensation

    Promotions or reassignments to different territories

    Retirement

    So , a sales manager has to plan for the replacement aswell as for the expansion and new market coverage

    Hiring when a territory becomes available is known asjust-in-time hiring

    Hiring for a territory that will become available in nearfuture is called stock piling

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    Job analysis

    Gathering and organization of information

    concerning the tasks, duties and responsibilitiesof specific jobs.

    2 techniques to do job analysis are:

    Task inventory analysis: involves 3 steps

    Interview

    Survey

    Generation of KSA metrics Critical incident technique

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    1. Interview : goal is to generate specific descriptions ofindividual task

    1. Develop a list of tasks that are part of the job

    2. Interviews are conducted both with workers and theirmanagers

    2. Survey: task inventories are administered with ratingscales

    1. Importance of each task is rated2. Frequency of occurrence during the execution of the job, and

    3. The level of training that is required.

    3. Generation of task by KSA (Knowledge, Skills and

    Ability) metrics:1. KSA metrics is used to rate the extent to which a variety of

    KSAs are important for the successful completion of the job.

    2. Done byexperts such as supervisors, managers, job

    holders & HR consultants

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    t

    Critical incident technique:

    Job analysts develops the dimensions

    Generates the incidents,

    Re-translates them to the work situations, and

    Assigns the effectiveness values

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    Job analysis techniques generates:

    Job Qualificationrefers to the worker

    characteristics needed to perform the job

    successfully

    Job descriptionidentifies, defines and describes a

    job in terms of duties, responsibilities, working

    conditions and the specifications. E.g.working conditionsproblems faced in selling,

    expected present sales, estimated future sales, risk

    involved in selling, etc