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8/3/2019 Planning for Recruitment
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Planning for recruitment
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Strategic position analysis:
Determination of performance measures
Identification of critical success factors
Performance dimensions of the position
Operationalization and establishment of
performance
The standards and the design of assessment tools
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Turnover
The average percentage of the sales force that leaves a
sales organization in a given period of time. Reasons for leaving are:
Better career prospects elsewhere
To avoid poor working conditions and inferior supervision
Perceived or real low compensation
Promotions or reassignments to different territories
Retirement
So , a sales manager has to plan for the replacement aswell as for the expansion and new market coverage
Hiring when a territory becomes available is known asjust-in-time hiring
Hiring for a territory that will become available in nearfuture is called stock piling
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Job analysis
Gathering and organization of information
concerning the tasks, duties and responsibilitiesof specific jobs.
2 techniques to do job analysis are:
Task inventory analysis: involves 3 steps
Interview
Survey
Generation of KSA metrics Critical incident technique
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1. Interview : goal is to generate specific descriptions ofindividual task
1. Develop a list of tasks that are part of the job
2. Interviews are conducted both with workers and theirmanagers
2. Survey: task inventories are administered with ratingscales
1. Importance of each task is rated2. Frequency of occurrence during the execution of the job, and
3. The level of training that is required.
3. Generation of task by KSA (Knowledge, Skills and
Ability) metrics:1. KSA metrics is used to rate the extent to which a variety of
KSAs are important for the successful completion of the job.
2. Done byexperts such as supervisors, managers, job
holders & HR consultants
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t
Critical incident technique:
Job analysts develops the dimensions
Generates the incidents,
Re-translates them to the work situations, and
Assigns the effectiveness values
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Job analysis techniques generates:
Job Qualificationrefers to the worker
characteristics needed to perform the job
successfully
Job descriptionidentifies, defines and describes a
job in terms of duties, responsibilities, working
conditions and the specifications. E.g.working conditionsproblems faced in selling,
expected present sales, estimated future sales, risk
involved in selling, etc