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Planning Business Planning Business Reports and Reports and ProposalsProposals
Tao XiangTao Xiang 22
Teamwork on ProposalTeamwork on Proposal
Select an interesting topicSelect an interesting topic• E.g., impact of new rural pension E.g., impact of new rural pension
programprogram Apply for grant from Ford FoundationApply for grant from Ford Foundation Write proposalWrite proposal Prepare PPTPrepare PPT Make presentation in classMake presentation in class Hand in proposal and PPTHand in proposal and PPT
Tao XiangTao Xiang 33
Learning ObjectivesLearning Objectives
ConceptsConcepts PurposesPurposes Informational v.s. analyticalInformational v.s. analytical Elements included in work planElements included in work plan Four types of interview questionsFour types of interview questions
Tao XiangTao Xiang 44
Concept of ReportsConcept of Reports
Written factual accountsWritten factual accounts
Information about businessInformation about business
Presentable form
Tao XiangTao Xiang 55
PurposePurpose
Guide decisionsGuide decisions Comply with government regulationsComply with government regulations Gain acceptanceGain acceptance Monitor and control operationsMonitor and control operations Implement policies and proceduresImplement policies and procedures Document resultsDocument results
Tao XiangTao Xiang 66
Classifying ReportsClassifying Reports
Source: Source: Authorized, VoluntaryAuthorized, Voluntary
Frequency: Frequency: Special, RoutineSpecial, Routine
Audience: Audience: Internal, ExternalInternal, External
Length: Length: Short, LongShort, Long
Formality: Formality: Informal, FormalInformal, Formal
Intent: Intent: Informational, AnalyticalInformational, Analytical
Tao XiangTao Xiang 77
Informational ReportsInformational Reports
Monitor and control operationsMonitor and control operations• Plans, operating reports, personal Plans, operating reports, personal
activity reportsactivity reports
State policies and proceduresState policies and procedures• Lasting guidelines, position papersLasting guidelines, position papers
Document complianceDocument compliance Report progressReport progress
Tao XiangTao Xiang 88
Analytical ReportsAnalytical Reports
Problem-solving reportsProblem-solving reports Business proposalsBusiness proposals
• InternalInternal
• ExternalExternal
• SolicitedSolicited
• UnsolicitedUnsolicited
Tao XiangTao Xiang 99
Planning ReportsPlanning Reports
AnalysisAnalysis• Audience and purposeAudience and purpose
• Define problemDefine problem
• Limit scopeLimit scope
• Outline investigation, etc.Outline investigation, etc.
InvestigationInvestigation AdaptationAdaptation
Tao XiangTao Xiang 1010
Analyzing the SituationAnalyzing the Situation
Informational reportsInformational reports
Analytical reportsAnalytical reports
Tao XiangTao Xiang 1111
Problem DefinitionProblem Definitionfor Analytical Reportsfor Analytical Reports
Clarify the problemClarify the problem Ask the right questionsAsk the right questions Factor the problemFactor the problem Form a hypothesisForm a hypothesis
Tao XiangTao Xiang 1212
Purpose of ReportPurpose of Report
To informTo inform To persuadeTo persuade To recommendTo recommend To confirmTo confirm To analyzeTo analyze To summarizeTo summarize
Tao XiangTao Xiang 1313
Developing a Developing a Preliminary OutlinePreliminary Outline
Parallel constructionParallel construction
Consistent headingsConsistent headings
Tao XiangTao Xiang 1414
Preparing Work PlanPreparing Work Plan
State problemState problem State purpose and scopeState purpose and scope Discuss tasksDiscuss tasks Review final outcomesReview final outcomes Review schedules and requirementsReview schedules and requirements Set follow-up plans Set follow-up plans Compose working outlineCompose working outline
Tao XiangTao Xiang 1515
Research ProcessResearch Process
Understand topic and assignmentUnderstand topic and assignment Find and access informationFind and access information Evaluate and finalize sourcesEvaluate and finalize sources Process informationProcess information Analyze dataAnalyze data Interpret findingsInterpret findings
Tao XiangTao Xiang 1616
Understand Topic and Understand Topic and AssignmentAssignment
Preliminary informationPreliminary information
Problem statementProblem statement
Questions and subquestionsQuestions and subquestions
Tao XiangTao Xiang 1717
Using Secondary Using Secondary Sources of InformationSources of Information
Business booksBusiness books Electronic Electronic
databasesdatabases NewspapersNewspapers PeriodicalsPeriodicals
DirectoriesDirectories Government Government
publicationspublications AlmanacsAlmanacs Statistical Statistical
resourcesresources
Tao XiangTao Xiang 1818
Business InformationBusiness Informationin Cyberspacein Cyberspace
Internet public libraryInternet public library Company WebsitesCompany Websites
• www.apple.comwww.apple.com
News release sitesNews release sites
Searching the InternetSearching the Internet
Tao XiangTao Xiang 1919
Preliminary ObservationsPreliminary Observations
DocumentsDocuments
ObservationsObservations
ExperimentsExperiments
Tao XiangTao Xiang 2020
Effective InterviewsEffective Interviews
PurposePurpose• Collect informationCollect information• Make decisionsMake decisions• Clarify issuesClarify issues
StructureStructure• Overall lengthOverall length• Stylistic issuesStylistic issues• OrganizationOrganization
Tao XiangTao Xiang 2121
Types of QuestionsTypes of Questions
Open-endedOpen-ended Direct open-endedDirect open-ended RestatementRestatement
• You said you dislike sales quotas. Is that correct?You said you dislike sales quotas. Is that correct?
Close-endedClose-ended• Did you meet your sales quota?Did you meet your sales quota?
Tao XiangTao Xiang 2222
Preparing QuestionsPreparing Questions
Think about sequenceThink about sequence Rate questionsRate questions Ask smart questionsAsk smart questions Mix types of questionsMix types of questions Limit numberLimit number Edit questionsEdit questions
Tao XiangTao Xiang 2323
Processing Interview Processing Interview InformationInformation
Write down your ideasWrite down your ideas Review notesReview notes Organize the materialOrganize the material Transcribe recordingsTranscribe recordings
Tao XiangTao Xiang 2424
Evaluating Evaluating and Selecting Sourcesand Selecting Sources
Honesty and Honesty and reliabilityreliability
Logic and good Logic and good sensesense
Data collection Data collection methodsmethods
The authorThe author
Purpose of the Purpose of the materialmaterial
CompletenessCompleteness Independent Independent
verificationverification Potential biasPotential bias TimelinessTimeliness
Tao XiangTao Xiang 2525
Analyzing the DataAnalyzing the Data
MeanMean MedianMedian ModeMode TrendTrend CorrelationCorrelation