Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

  • Published on
    30-May-2018

  • View
    215

  • Download
    0

Embed Size (px)

Transcript

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    1/48

    Planning andEngaging withintErculturalcommunitiEs:Building the knowledge and skills Base

    novemBer 2006

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    2/48

    contEnts

    ForEword Proessor Peter roBerts 4

    . summary 6

    . contExt 8skills or sustainaBle develoPment 9

    a new Planning culture 8

    a new skill cultural comPetence 10

    emBracing cultural diversity 10

    intercultural engagement and diversity advantage 10

    3. cultural comPEtEncEand thE managEmEnt oF changE understanding change 13

    understanding culture 13

    managing conlict 14

    thinking and Planning culturally 15

    4. what do local authoritiEs think? 6

    5. doing community EngagEmEnt 0PrinciPles 21

    techniques 23

    working interculturally 24

    6. thE nEw skills agEnda casE studiEs 66.1. inclusive visioning 28

    6.2. Project management 29

    6.3. leadershiP in sustainaBle communities 30

    6.4. Breakthrough thinking and Brokerage 31

    6.5. team and PartnershiP working 32

    6.6. making it haPPen given constraints 33

    6.7. inancial management and aPPraisal 34

    6.8. stakeholder management 35

    6.9. communication 37

    6.10. conlict resolution 39

    intercultural community engagement 41

    urther reading 42

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    3/48

    3

    acknowlEdgEmEnts

    t

    b p p:

    Birmingham city council

    Burnley Borough council

    derBy city council

    dudley mBc

    kirklees mBc

    lB Barking and dagenham

    lB camden

    lB islington

    lB lewishamlB merton

    lB newham

    lB richmond

    lB tower hamlets

    lB waltham orest

    leeds city council

    leicester city council

    manchester city council

    metroPolitan Police authority

    oldham housing investment PartnershiP

    solihull mBctameside mBc

    wakeield mdc

    wigan mBc

    wolverhamPton city council

    c a sb

    c pp p.

    t c n s B

    a P w n e

    p .

    c p :

    m c, k B, t , mp k,

    a k, c l, P w, e Bb

    d: c opa m ub d l

    :

    p@..

    i b r B

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    4/48

    4

    orewordProessor Peter roBerts

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    5/48

    5

    h, pb p p p ,

    p p. r,

    p p f

    . t p p pp;

    p p p b

    .

    t p p

    p. i p p

    `p .

    i a sb c b b pp

    p p. i b b p p

    p p.

    Pe Pee rbe

    Ca e Acaem Ssaabe Cmmes

    Planning is a key element inthe develoPment o sustainaBlecommunities: these are Placeswhere PeoPle want to live andwork, now and in the uture.

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    6/48

    61 i b P w

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    7/48

    a f. P p

    f

    f . g p

    b -

    ee, e ep-b.

    readers can use this document:

    t b p

    b p p

    pp - ;

    app p p

    (l a) b

    - p

    ; ,

    l b b

    - b .

    w p p b p

    b p.

    the target readershiP is Proessionals engaged

    in Planning and regeneration in local

    authorities and related organizations. it

    should also Be read By memBers o the core

    occuPations identiied By the egan rePort as:

    ip - la, l s

    Pp, p,

    B p p,

    b , ,

    e p

    h

    e p

    c b p

    g b

    i pb

    ( r b

    ). r, pb

    . m p :

    t pp p

    , pp b p

    p.

    t b pp p

    p b .

    ,

    p , b

    f, p

    .

    this rePort has six key messages:

    c , p

    pp B

    ve ve.

    r b pp

    -p e .

    e pb eee

    p p b

    , p. g p b -

    p b .

    g b

    b e .

    g

    p. e ,

    p p

    p p

    . t

    p p

    peee.

    this rePort sets out to advise, inorm, insPireand add value to the work o Practitioners inthe ields o Planning, Built environment andcommunity develoPment.

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    8/48

    82

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    9/48

    skills or sustainaBle develoPment

    P . t e r: s sb

    c (2003) b p b p,

    b b b

    pb p.

    e :

    sbe e ee e vee ee e e ee, be

    e pve pp e. te eve

    e eeve e ee, ee e eve, pe e

    , ee e ppe.

    t p p b pp

    . i pp , p p pp

    .

    e 13 b b p . s, pp

    p p . P , ,

    p pp p , b

    p, b

    . l

    p.

    a new Planning culture

    t pb b 1960 s

    p, Pp P (1969), - pb

    f b . i p b p

    pb . sb

    pp c i P: t g

    ob (odPm, 2004) p b1

    p p p p b

    .

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    10/48

    0

    a new skill cultural comPetence

    w e b

    b p. i p

    b b

    , -

    b b. t p e,

    ,

    p b

    p 2.

    c p,

    , p,

    ,

    p.3 t, b p

    p p p b

    ,4 b

    b p

    . c p .

    e p b

    p , pp

    b p.

    t pp p

    p p .

    B

    uk

    .

    emBracing cultural diversity

    a b

    p b ,

    b pb b

    . o p

    p p b

    p p p

    , ,

    , , p b.

    h, b

    50

    p.

    intercultural engagementand diversity advantage

    t p .

    w b pb , p p

    b b . v

    , p, pp

    b

    .

    i

    us c,

    b

    p pp . t p

    , b

    . t b

    : pp b

    p b p b

    b p

    p p

    p5.i b

    p

    b b ,

    pp pp ,

    b-p 6

    .

    1 Planning Policy Statements 11 and 122Jon Hawkes (2001) The Fourth Pillar of Sustainability: Cultures Essential Role in Public Planning. Common Ground Publishing.

    Diagram courtesy of the New Zealand Ministry for Culture and Heritage http://mch.govt.nz/cwb/3 UNESCO (1996) Declaration of Cultural Rights4The World Commission on Environment and Developments (the Brundtland Commission) report Our Common Future (Oxford: Oxford University Press, 1987).

    t B pp b p

    p b b. i

    p, p ,

    p b b ,

    pb b -

    p .

    t p - .

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    11/48

    t

    - ,

    b pp

    b

    p . s , p,

    b jp g

    b p

    g8 b 7. t

    ( r )

    b f b

    p,

    b 8.

    s B,

    p p , b pb .

    t b n a

    p , b

    b b p.

    o p

    B . t

    b,

    , b

    , , p b p

    p p.

    5 For example, Cox, T. Jr. (1994). Cultural diversity in organizations: Theory, research and practice: and Montes, T. (2000). The Diversity Challenge6 Ram, M et al (2002) Assessing the Potential of Supplier Diversity Initiatives as a means of promoting diversication amongst Ethnic Minority businesses in the UK.7 Zachary, G Pascal (2003) The Diversity Advantage: multicultural identity in the new world economy.8 Florida, Richard (2002) The Rise of the Creative Class: and how its transforming work, leisure and everyday life; and Ottaviano, Gianmarco and Peri, Giovanni (2004)

    The economic value of cultural diversity: evidence from US cities.9 Home Ofce. Community Cohesion. A Report of the Independent Review Team, chaired by Ted Cantle. London (2001)

    t , ,

    b - -

    p p. s, b

    B, B o 2001

    uk p

    . t b ,

    c rp,9 p

    B , pp

    b p

    p , b

    p,

    p p b b

    b .

    t p b

    p, p, , , p

    . w

    p

    b

    pp b

    .

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    12/48

    3

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    13/48

    3

    we are getting to thestage where communityengagement Becomes a corePart o the joB descriPtiono every regeneration

    Proessional. in that contextrecruitment will come downto 95% attitude and only 5%technical exPertise.

    m B - Pp m

    o h i Pp

    i

    p . r

    b p p

    : ,

    p b

    . i ,

    b b p

    p . c

    b

    p.i

    p p pp p

    p p. P b p p

    p p.

    understanding change

    c pp . t b

    p, ,

    b ,

    p b

    b

    . t , ,

    p b

    p ; b

    b . o

    -b, , p

    b pp?

    t p p b

    b.

    h, p p

    b b b ,

    b p

    , b

    ,

    b p.

    t p b, b, b

    b , b . m

    p b p b

    pp p.

    a p b. P p,

    p

    b, b b p p .

    understanding culture

    c p

    pp , p p

    p. t,

    p, -

    . Pp p

    : v, P i. l .

    values

    w b, b ,

    . a , b

    . w

    b ,

    b p

    .

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    14/48

    4

    exercise 1

    to understand how cultural

    values imPact uPon the Proessional

    environment, ask yoursel the ollowing

    questions:10

    h p i

    ?

    h p f :

    ?

    w

    pp p ?

    w b - p

    p p?

    having answered the aBove, assess:

    h p p

    p ?

    Practices

    w pp

    b ,

    p p

    f p. h b

    -b pp

    b .

    institutions

    a .

    t b

    .

    t b ,

    p

    f . y

    b p.

    i , b

    pp

    . w p

    , b b b

    p

    pp.

    exercise 2

    to understand how cultural

    Practices imPact uPon the Proessional

    environment, do the ollowing exercises:

    i b , p,

    pp, ,

    p.

    w p

    pp?

    w p

    p?

    w , b ,

    p

    p?

    h p

    p ?

    managing conlict

    t p

    b p

    pp p

    pp

    p . w p

    b b.

    cf b p ,

    b p p

    .t b p

    f .

    10 These and subsequent exercise drawn from the work of Pekka Seppala and Arja Vainio-Mattila (2000) Navigating culture: a road map for culture and development.

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    15/48

    5

    exercise 3

    to understand how cultural

    institutions imPact uPon the

    Proessional environment, ask yoursel

    the ollowing questions:

    i i p ?

    t b , p.

    w p

    p ?

    h p p p

    ? t b b p

    p.

    thinking and Planningculturally

    h

    p, p

    f, p p

    , pp pp

    c sev a:

    t p

    -p p p .

    o pp p. s p b

    p

    uk. B b

    - p

    , pp ,

    p,

    p f p b

    p. t , pp, b

    pp

    b .

    exercise 4

    d p

    pp pp?

    a -,

    p p?

    t

    p:

    , , . d

    p

    p :

    p?

    b p?

    d p

    , b ?

    w p b

    ?

    w p p ,

    b p p b, p,

    b. t b

    p

    p

    pp p.

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    16/48

    64 i b r B

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    17/48

    in the course o researching this rePort we havesought the views o a wide variety o local authorityoicials. the ollowing rePresents a sPread ocurrent oPinion:

    w . w p b pp b,

    p , b b ,

    ,

    b. a , p. t

    b

    . w?

    w

    pp p b pp

    b p b .

    s p pp.

    w , , p , b p

    , . B

    p p . s p p

    .

    t -- p - 20-30

    b pb .

    w b b. w

    . w p pp . B

    pp pp . t

    p B p.

    t pb p

    p .

    i s c i b

    b . i p.

    i . w p p

    .

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    18/48

    8

    it was clear in ourdiscussions with localauthorities across thecountry that they areinding it increasingly

    diicult to Build eectiveconnections Between, say,Planning and communitycohesion desPite goodeorts to do so.

    a b (p ), la b

    p p

    .

    B la p p pp,

    p.

    m pp

    b ,

    t (b) b

    p b .

    how imPortant is consulting eectivelywith diverse communities to your authority?

    t pp b .

    n pp

    b

    b p . t

    p

    p . c

    p b p

    p p

    .

    t

    pb .

    main Barriers to eective consultation odiverse communities

    reluctance toParticiPate

    conidence in makingviews heard

    eort required Byauthority to achieveParticiPation

    do not see as relevant

    diicult to locate

    designing a Processwhich is eectiveacross communities

    language

    cross cultural issues

    Between grouPs

    notimPortant

    imPortant veryimPortant

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    19/48

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    20/48

    05

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    21/48

    PrinciPles

    i p

    . h, p pp p

    .

    , b pp b

    pp . c, , pp

    b . t b a l

    c Pp (b), p p b

    p p p .

    i b 1960 pp b p

    p , .

    n, , ,

    , , b p ,

    p b .

    citizen control

    delegated Power

    PartnershiPconsultation

    inorming

    Placation

    maniPulation

    }}-

    citizen Power

    tokenism

    non-ParticiPation

    arnstein, s. (1969) a pp, aiP, 35, j, pp. 216224.

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    22/48

    w p ,

    pp . p, g e c i

    c p b r t P i (rtPi) c

    i p p pb p

    p pb. t g p s

    c: , vb, ab, tp, d, ip

    Pb

    w p p,

    , p

    b p. o p

    pp b b

    pp b p b , p .

    t n s c e p b c s

    p b b pp f

    rtPi :

    Fe, e p p ,

    b f b p

    pp pp.

    c e ee ppe,

    pp

    ip e

    epeee.

    s b b e, p ee

    pp, e ep , b p b f.

    a p p b ,

    p, b f, p e

    e ee.

    a pp b pp b e ee

    .

    ae, e .

    t pp p

    b . P p p p,

    , p 11.

    11 These and subsequent exercise drawn from the work of Pekka Seppala and Arja Vainio-Mattila (2000) Navigating culture: a road map for culture and development.

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    23/48

    3

    , . t

    b pp b.

    t pb

    , p . t b

    b b

    b, p b b

    b - , b

    p. , p

    b p,

    b ppp pp,

    , -b

    .

    techniques which have Been aPPlied

    successully in the Past and may Be

    aPProPriate or certain consulting

    contexts include the ollowing:

    P re12 p

    b p pp

    e p . B p

    3-d p , pp

    p

    , p

    b .

    i ie tee pp p

    b p ,

    pb pb.

    t p p b

    -- p p bp m gp13.

    P mp b

    b b p

    . 14

    i f ,

    Fe se b p

    ( p ),

    p p, p

    b

    p .15

    s, ge V16 p pp

    . t

    p

    . a p p

    .

    a P b p

    . tp -p 10-14

    pp

    . t p b p, ,

    , .

    t p b b

    b , ,

    p p p ,

    b, , p b pb

    b p p.

    c p p, pp

    . a -

    ,

    b p

    p. t b

    p, p , p

    . k f

    , b , . 17

    c pf b p p

    ,

    pp . a

    b p

    -. t b p

    p

    . t

    pp. 18

    12 Planning for Real is a registered trademark of the Neighbourhood Initiatives Foundation. www.nif.co.uk13 www.mind-the-gap.org.uk14 See www.commonground.org.uk/parishmaps/m-index.html15 See www.futuresearch.net16 See, for example, www.vision21.demon.co.uk

    techniques

    it is now accePted that we can adaPt techniques derived rom a wide range o Proessional

    settings to add value to community engagement. however, in selecting the aPProPriate tool

    there are a numBer o considerations the ProsPective consultor should Be aware o.

  • 8/14/2019 Planning and Engaging With Intercultural Communities - Comedia ASC - 2006

    24/48

    4

    w pp

    pb, , ,

    appeve i

    . t b

    p b

    b, b <