PLANNING & ENVIRONMENT QUARTERLY REPORT ENDING JUNE …

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Agenda – Planning and Economic Committee 9 July 2014 - #4412495

PLANNING AND ECONOMIC COMMITTEE

9 JULY 2014 10

PLANNING & ENVIRONMENT QUARTERLY REPORT ENDING JUNE 2014

P Boyd : 1/59/2: #4135404v4

RECOMMENDATION:

That the Quarterly report of the Planning and Environment Department for the period ending 30 June 2014 be received and noted.

EXECUTIVE SUMMARY:

This report documents progress on key service delivery areas within the Department. Whilst the results are generally positive the areas for improvement are noted and will be the focus of the department over the next quarter.

The Operational Plan for the 14/15 financial year was adopted by Council at its Special (Budget) Meeting of 23 June 2014.

Of the 28 operating initiatives, 26 are currently tracking as satisfactory and 1 is tracking as pending and 1 is tracking as marginal. The pending item is for Council’s Priority Infrastructure Plan which is pending as a result of the State’s Infrastructure Charging reform agenda. The marginal item is the Strategic Cemetery Plan that has not been finalised. It is expected to be completed by the end of 2014 with consideration made to recent land acquisitions for cemetery purposes.

COMMENTS:

This report documents progress on key service delivery areas within the Department. The revised format of this quarterly report will enable Councillors and the community to obtain a strategic view of Departmental activities and progress against the 2013/2014 Operational Plan.

Further comments are provided on the status of each operational item in Attachment 1.

ATTACHMENTS:

Quarterly Report for the period ending 2014 - 2015.

Peter BoydA/General Manager Planning & Environment

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5. DEPARTMENTAL VIEW PLANNING AND ENVIRONMENT 2013/2014

Mission: To ensure the regulatory, land use assessment, economic and environmental planning functions are co-ordinated and delivered in a socially, environmentally and economically sustainable manner.

Officer Responsible: General Manager Planning and EnvironmentStaffing Level (FTE) Development and Regulatory Services 104.23 – P & E Management and Administration 5 –Strategic Planning

& Economic Development 12.62 – Total 121.85

Performance Indicators Pending Satisfactory Marginal Unsatisfactory

Ref No

Result Measure Result Target Reporting Frequency

Performance Rating

Variance report/Prospective Actions

1. Departmental Budget performance

Provision of services within allocated resources

Quarterly

2. Departmental Capital Budget - % spent

Track progressive spending of capital budget to ensure expenditure is on track

Quarterly All projects either completed on time or have substantially commenced and due to finalise within scheduled completion dates.

63


Ref No


Performance Rating


3. Departmental Safety Performance

Safety performance of the Department as measured by the Lost Time Injury Frequency Rate and the Lost Time Injury Duration Rate.

Quarterly

4. Leadership Participation by managers in leadership training

Annually

5. Performance Planning and Development Review Annually

6. Service Quality Departmental Phone Fox results Each Round

Maintain or improve overall customer satisfaction

Annually

7. Financial Sustainability Compliance with DLG ratios Annually

64


BRANCH DEVELOPMENT & REGULATORY SERVICES

Operating Initiative Status Corporate Plan

Due Date

Complete

(enter %)

On Target

Unit – Development Assessment

1. Development Applications - process applications to achieve statutory timeframes, enhance development outcomes and quality of developments within the region.

2.0 Economy June 2014

ongoing

2. Development Applications - provide specialist input into planning applications 2.0 Economy June 2014

ongoing

3. Operational Works Applications - process applications to achieve statutory timeframes, enhance development outcomes and quality of service available to developments with the region.


ongoing

4. Plan Sealing - process applications to achieve statutory timeframes, enhance development outcomes and quality of service for the creation of new allotments.


ongoing

5. Oversee implementation of Branch aspects of connecting project. 1.0 Community

June2014

ongoing

65



Due Date

Complete

(enter %)

On Target

Unit – Building Services

6. Building Approvals, Requests and Inspections – Applications processed in accordance with the relevant Legislation and Council Policies.


ongoing

Unit- Local Laws and Licencing & Approvals

7. Improve McCoombe Street Animal Pound to upgrade staff facilities & Increase kennel provision

1.0 Community

June 2014

95%

8. Undertake Stage One Review of Local Laws 1.0 Community

June 2014

100%

9. Prepare and Implement Best Practice Guidelines for Commercial Use of Footpaths 1.0 Community

June 2014

100%

10. Local Law Permits, Licences, and Approvals- Applications processed to ensure compliance with Council’s Local Laws and Local Government Act 2009

1.0 Community

June 2014

100%

11. Customer Request Management- process Customer Requests within timeframes set by customer service standards

1.0 Community

June 2014

85%

12. Trials for Improved Parking technology 1.0 Community

June 2014

100%

Unit – Environmental Health

13. Prepare and finalise strategic cemetery plan to ensure adequate provision of future cemetery land

1.0 Community

June 2014

75%

14. Electronic storage of existing cemetery records / historic information 1.0 Community

June 2014

ongoing

15. Review Food Safety Audit Plans and Programs 1.0 Community

June 2014

ongoing

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Due Date

Complete

(enter %)

On Target

16. Permits, Licences, and Approvals- Applications processed to ensure compliance with Council’s Local Laws and current legislation

1.0 Community

June 2014

95%

17. Customer Request Management- process Customer Requests within timeframes set by customer service standards

1.0 Community

June 2014

85%

Ref No


Performance Rating


Unit – Development Assessment

1. Development Applications

Number of applications approved or actioned each month relative to applications received

Monthly 128 decisions issued v’s 108 applications received (Quarterly figures)

2. Operational Works Applications


Monthly 24 applications received v’s 24 decision notices out.

3. Plan SealingNumber of applications approved or actioned each month relative to applications received

Monthly 31 endorsement applications received v’s 29 applications approved. (Quarterly figures)

Unit – Building Services

4. Number of applications, requests approved or actioned.


Monthly All applications received have been actioned within timeframes

67


Ref No


Performance Rating


Unit – Local Laws and Compliance

5. McCoombe St Pound works

Completion of McCoombe St Pound works

Annually Substantially completed with only minor finishing works required.

6. Stage One Review of Local Laws

Stakeholder consultations and development of priorities

Annually Stage 2, policy considerations, has commenced along with drafting of the local laws.

7. Commercial Use of Footpaths New procedures & enforcement practices developed and implemented

New procedures & enforcement Implemented

Quarterly New licences due out at the beginning of the new FY. Enforcement currently being undertaken in accordance with Local Laws.

8. Number of premises licensed and approved

Number of Licences & Registrations issued

Monthly Slight increase in applications received footpath dining and signage due to compliance inspections.

9. CRM’s processed within allocated timeframes

Number of CRMS actioned each month relative to CRMs received

Monthly Allocated timeframes for completion of CRMs are generally being adhered to.

10. Trials for improved parking technology

Number of infringements & warnings issued / Increase in spaces available

Quarterly Parking sensors have been installed in Kerwin St, Esplanade on 2/12/13 and the trial is ongoing. Sensors are programed for installation in Lake St (City Centre Alive) with a short duration, higher turnover target. The trial will be monitored. 17 additional credit card machines were installed with the CBD, enhancing user access to payment options.

68


Ref No


Performance Rating


11. Number of spaces available for parking and usage

Number of spaces occupied shown as a percentage of total spaces available

Monthly Current analysis has:2,015 on street paid parking spaces returning 30% revenue return on supply.487 on street regulated spaces estimated at 80% - 90% occupancy.840 off street paid parking estimated at 60% occupancyBunda St car park approved to $2 per day parking rate, commencing FY 14/15.

Unit- Environmental Health

12. Remaining available burial sites (excluding reservations)

Manage reservations for grave sites to ensure site availability

Quarterly Reservations being managed – Martyn St Cemetery extensions under way

13. Develop and implement system for record management

System utilised and risk mitigated Quarterly Training is being delivered and system being utilised.

14. Introduction of measures to ensure food safety program plans are submitted in time and can be audited efficiently

All plans audited in line with best practice guidelines

Quarterly Considering further use of external food auditors.

15.Licenses, Approvals & Inspections

Licenses and Approvals processed under relevant legislation and Council Policies.

Monthly Licences and approvals are being processed in line with relevant legislation and processes.

16. CRM’s processed within allocated timeframes

Number of CRMS actioned each month relative to CRMs received

Monthly CRMs generally being attended to within set timelines. Overdue CRMs being followed up.

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BRANCH STRATEGIC PLANNING & ECONOMIC DEVELOPMENT


Due Date

Complete

(enter %)

On Target

Unit –Strategic Land Use Planning

1. New Planning Scheme – complete first State agency review 2.0 Economy June 2014

90%

2. Priority Infrastructure Plan – complete first State agency review 2.0 Economy June 2014

-

Unit – Sustainability

3. State of Environment - Sustainability Scorecard Report 2012/13 3.0 Environment

October 2013

100%

4. Climate Change Strategy Action Implementation and Reporting 3.0 Environment

June 2014

100%

5. Design, implement and report on energy management strategies across the organisation

3.0 Environment

June 2014

100%

6. Deliver Council’s Community Sustainability Grant 3.0 Environment

January 2014

100%

7. Biodiversity Strategy Implementation and Reporting 3.0 Environment

June 2014

100%

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DueDate

Complete

(enter %)

On Target

Unit – Economic Development and Innovation

8. Innovation agenda 2.0 Economy June 2014

90%

9. Business and industry operating environment 2.0 Economy June 2014

100%

10. Investment attraction 2.0 Economy June 2014

100%

11.Business and industry development 2.0 Economy June 2014

100%

71


Ref No


Performance Rating


Unit – Strategic Land Use Planning

1. New Planning Scheme Delivery of project objectives and milestone timeframes

Quarterly Draft planning scheme was presented to Council in March 2014 and is currently undergoing the first State agency review. Outcome of review expected July 2014.

2. Priority Infrastructure Plan

Delivery of project objectives and milestone timeframes

Quarterly Project not advanced pending outcome of first State agency review of planning scheme. Outcome of review expected July 2014.

Unit – Sustainability

3. State of Environment -Report 2012/13


Quarterly Report complete and presented to Council in October 2013.

4. Climate Change Strategy Implementation and Reporting


Quarterly Progress documented on a regular basis.

5. Design, implement and report on energy management strategies across the organisation


Quarterly Progress documented on a regular basis.

6. Community Sustainability Grants


Quarterly 2013 grants successfully delivered.

72


Ref No


Performance Rating


7. Biodiversity Strategy Reporting


Quarterly Progress documented in 2012/13 SoE Report.

Unit – Economic Development & Innovation

8. Supporting the regional innovation agenda

Delivery of the TNQ20 Business Excellence and Tropical Innovation Awards which seeks to: elevate and support entrepreneurs and innovators; build networks between entrepreneurs and innovators; promote Council’s role in the development of entrepreneurs and innovators,

Quarterly Planning for delivery of the inaugural TNQ20 Business Excellence and Tropical Innovation Awards on 11 July 2014 well underway.

Planning has commenced for the TNQ20 Knowledge Café eight part series designed to continue the TNQ20 network and build capacity amongst innovators and entrepreneurs.

9. Supporting business operating environments

Provision of information and development of economic impact assessments

Quarterly Internal and External Assessments undertaken and reviewed against model.

10.Supporting and attracting investment into the region.

Profiling and supporting investment opportunities and linking investors with relevant opportunities

Showcasing and promoting the region through the G20 Local Economic Leveraging Strategy.

Quarterly Continued support provided to investors. Planning for the inaugural Future of Tropical Economies Conference underway due to be held 18-19 September immediately preceding the G20 Finance Ministers and Central Bank Governors meeting in Cairns.

11.Supporting business and industry development

Grant acquittals Quarterly Grant acquittals reported to Council as required.

Documents

PLANNING & ENVIRONMENT QUARTERLY REPORT ENDING JUNE …