CITY PLANNING DEPARTMENTS

CITY SIZE

PLANNING WEBSITES

CONTENT MANAGEMENT SYSTEMS

 PLANET IZEN T E C H N O L O G Y B E N C H M A R K I N G S U R V E Y S

2014 Survey  (n= 527)

12% of planning departments use content management systems like Wordpress or Drupal, increased 2% from 2014

Small = <100,000      |    Medium = 100,000 - 199,000     |    Large = >200,000

2016 Survey (n = 602)

99% of planning departments have websites, no change from 2014

Medium 34%

Large 21%

Small 45%

Medium 29%

Large 18%

Small 53%

No 88%

Yes 12%

C O M P A R I N G 2 0 1 4 & 2 0 1 6

SOCIAL MEDIA

ONLINE CONTENT

CONTENT FORMAT

Q U A R T E R L Y R E P O R T

3% of most city planning department web content is in PDF or Word format as opposed to HTML, a 9% decrease from 2014

GENERAL PLAN

7% have Twitter 5% have LinkedIn10% have Facebook

ZONING CODE

GIS LOOKUP

RESPONSIVE DESIGN

44% of planning department websites have responsive design, a 29% increase from 2014

14% have dedicated planning department social media channels, a 4% increase from 2014

*Percentage of planning departments offering this content online. Each of these categories showed a 2 - 5% increase

from 2014 to 2016. 

22%*

85%*

47%*

5

10

15

2014 20160

ONLINE PERMITTING

SOURCES

BROUGHT TO YOU BY

PLANETIZEN CITY PLANNING DEPARTMENT TECHNOLOGY BENCHMARKING SURVEYS

AUTHORS: DR. WILLIAM RIGGS, CHRIS STEINS, ABHIJEET CHAVAN

NOTE: DATA COLLECTED IN 2014 AND 2016 FOR 2015 AND 2017REPORTS RESPECTIVELY

WEB MANAGEMENT

35% offer online permitting, a 14% increase from 2014

Jan Feb Mar

53% update websites at least once a month, the same as in 2014; 48% self-publish zoning code, a 17% increase from 2014

2015  & 2017 

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