Plan owner: Musa Mbhele - Durban...Target during 2015/16 77.5% Achievement of Project as per the SDBIP Target during 2015/16 An efficient, enabling platform for the Informal Economy

Plan owner: Musa Mbhele

National

KPA

Strategic

Focus Area

Key Performance

Indicator

Amended Key

Performance

Indicator

Baseline Amended

Baseline

Annual Target

15/16

Amended

Annual Target

15/16

5 Year Target

16/17

Amended 5 Year

Target 16/17

Q3 Target-March

2016

Amended Q3

Target-March

2016

Q4 Target-June

2016

Amended Q4

Target-June

2016

Unit of Measure Amended Unit

of Measure

Reason for

Amendment

Cross

cutting

1.1 Spatial

Transformation and

Integration

100 100 15/16 SDF Review

completed

SDF Annual

review

0 100% Percentage

1.2. 100% of all

applications

finalised within

statutory timeframe

of 30 days for

applications less

than 500m2 and 60

days for applications

greater than or

equal to 500m2

New KPI -

No

baseline

99.94 100% of all

applications

finalised within

statutory

timeframe of 30

days for

applications less

than 500m2 and

60 days for

applications

greater than

500m2

100% of all

building

applications meet

statutory

timeframes

100 100 Percentage

Plan 1 - Develop and Sustain our Spatial, Natural and Built Environment

Develop,

manage and

regulate the Built

and Natural

Environment

Basic

Service

Delivery

National

KPA

Strategic

Focus Area

Key Performance

Indicator

Amended Key

Performance

Indicator

Baseline Amended

Baseline

Annual Target

15/16

Amended

Annual Target

15/16

5 Year Target

16/17

Amended 5 Year

Target 16/17

Q3 Target-March

2016

Amended Q3

Target-March

2016

Q4 Target-June

2016

Amended Q4

Target-June

2016


of Measure

Reason for

Amendment

1. 3. Production of

the Annual State of

Biodiversity (SOB)

Report

100 100 Produce SOB

Report

Produce SOB

Report

100 100 Percentage

1.4. Secure a

summons or written

notice for the

accused to appear

in court within 21

days

Full Statement or

spot Summons

submitted to Metro

Police within 21

days for 100% of all

prosecuted cases

New KPI -

No

baseline

100 100% of cases

attended to within

21 days

Full Statement or

spot Summons

submitted to Metro

Police within 21

days for 100% of

cases

100% of all

cases attended

to within 14 days

Full Statement or

spot Summons

submitted to Metro

Police within 14days

for 100% of cases

100 75 100 Percentage This is not a

legislated

timeframe. The

KPI is not

legislated

Develop,

manage and

regulate the Built

and Natural

Environment

Basic

Service

Delivery

National

KPA

Strategic

Focus Area

Key Performance

Indicator

Amended Key

Performance

Indicator

Baseline Amended

Baseline

Annual Target

15/16

Amended

Annual Target

15/16

5 Year Target

16/17

Amended 5 Year

Target 16/17

Q3 Target-March

2016

Amended Q3

Target-March

2016

Q4 Target-June

2016

Amended Q4

Target-June

2016


of Measure

Reason for

Amendment

1.5. Identify and

Facilitate

advertising

opportunities on

Council owned

land/Assets

95 75 Two Advertising

Tenders Published

represented as

25% x4 = 100%

3 Advertising

contracts

awarded

75 100 Percentage

1.6 100% of all

applications for a

Certificate of

Occupancy

processed in terms

of Section 14 of the

NBRs.

99.6 100 100 % of all

applications for a

Certificate of

Occupancy

processed within a

period of 14 days

in terms of

applicable

legislation.

100 100 100 Percentage

1.7 Compliance with

the Integrated

Coastal

Management Act

2009- Municipal

Coastal

Management

Programme

This KPI has been

moved to Plan 3.

80 This KPI has

been moved

to Plan 3.

Municipal Coastal

programme lodged

with MEC for

approval. A single

document for

municipal

committee

approval

This KPI has been

moved to Plan 3.

100 This KPI has been

moved to Plan 3.


moved to Plan 3.


moved to Plan 3.

Percentage This KPI has been

moved to Plan 3.

This KPI has been

moved to Plan 3.

Climate

Protection

Planning

1.8 Implement a

Municipal Climate

Protection

Programme

100 100 Develop the

Durban Climate

Change Strategy

Implementation

Plan

Development of

a strategic

implementation

plan for the

adaptation

component of the

Durban Climate

Change Strategy.

82.5 100 Percentage

Develop,

manage and

regulate the Built

and Natural

Environment

Basic

Service

Delivery

National KPA Strategic

Focus Area

Key Performance Indicator Amended Key

Performance

Indicator

Baseline

as at 30

June

2015

Amended

Baseline

Annual

Target

2015/2016

Amended

Annual

Target

5 Year

Target

16/17

Amended

Five Year

Target

Q3

Target

Amended

Target Q3

Value

Q4

Target

Amende

d Target

Q4

Value

Unit

of

Meas

ureme

nt

Amen

ded

Unit of

Measu

re

Reason for

Amendment

2.1. Provide Economic

Intelligence and a Strategic

Economic Framework as

outlined in the SDBIP 2015/16

100% 100%

Achieveme

nt of

SDBIP

Targets

during

2015/16

An efficient

and user-

friendly

economic

database

for the

Municipality

and public

12.33 19.67 100 Perce

ntage

2.2.Best Practice City

Commission and

implementation of the

recommendations thereof as

outlined in the projects in the

SDBIP 2015/16

55% 50 62.5%

Achieveme

nt of

SDBIP

target

during

2015/16

Completion

of 100% of

the projects

as outlined

in the

SDBIP

50 62.5 Perce

ntage

Enterprise and

Sector

Development

2.3. Support, market and

promote the local film and

digital media industry via the

projects as outlined in the

SDBIP for 2015/16

100% 100%

Achieveme

nt of

SDBIP

Targets

during

2015/16

Completion

of 100% of

the projects

as outlined

in the

SDBIP

70.83 100 Perce

ntage

Providing

Economic

Leadership and

Intelligence

2.4. The number of jobs

created through the

municipality's local economic

development initiatives

including capital projects

17270 18890 15095 81916 11322 15095 Numb

er

Plan 2: Developing a Prosperous, Diverse Economy and Employment Creation

Plan owner: Musa Mbhele

Local

Economic

Development

(LED)

Providing

Economic

Leadership and

Intelligence


Focus Area


Performance

Indicator

Baseline

as at 30

June

2015

Amended

Baseline

Annual

Target

2015/2016

Amended

Annual

Target

5 Year

Target

16/17

Amended

Five Year

Target

Q3

Target

Amended

Target Q3

Value

Q4

Target

Amende

d Target

Q4

Value

Unit

of

Meas

ureme

nt

Amen

ded

Unit of

Measu

re

Reason for

Amendment

Facilitating

Private Sector

Investment and

Partnerships

2.5 Facilitate Private Sector

Investment Development

Partnerships through a set of

projects as outlined in the

SDBIP for 2015/16

100% 88.5 100%

Achieveme

nt of

SDBIP

Targets

during

2015/16

100% of

the Projects

outlined in

the SDBIP

75 100 Perce

ntage

Leverage,

Influence and

Facilitate Key

Infrastructure

Developments

and Maximise

the Local

Benefit

2.6. Implementation of

Investment Promotion and

Facilitation projects as detailed

in the SDBIP for 2015/16

Deleted 95% 90%

Achieveme

nt of

SDBIP

Targets

during

2015/16

100%

Achieveme

nt of the

Projects

outlined in

the SDBIP

0 90 Perce

ntage

Should have

been deleted

in the IDP-

Corrections

of an error

Enterprise and

Sector

Development

2.7. Facilitating Nodal

Development through the

implementation of specific

capital projects in the

eThekwini Municipal region

72.29% 62 100%

Achieveme

nt of

SDBIP

Targets

during

2015/16

Completion

of 100% of

the projects

as outlined

in the

SDBIP

63.33 5750% 100 Perce

ntage

Local

Economic

Development

(LED)


Focus Area


Performance

Indicator

Baseline

as at 30

June

2015

Amended

Baseline

Annual

Target

2015/2016

Amended

Annual

Target

5 Year

Target

16/17

Amended

Five Year

Target

Q3

Target

Amended

Target Q3

Value

Q4

Target

Amende

d Target

Q4

Value

Unit

of

Meas

ureme

nt

Amen

ded

Unit of

Measu

re

Reason for

Amendment

Facilitating

Development in

Priority Nodes

and Corridors

2.8.Implement a set of key

Strategic Projects for 2013 and

Beyond in the eThekwini

Municipal region as outlined in

the SDBIP for 2015/16

58.33% 72.5%

Achieveme

nt of

SDBIP

Targets

during

2015/16

80%

Achievement

of SDBIP

Targets

during

2015/16

Realisation

of

sustainable

benefits

from

Strategic

Projects in

selected

areas in the

City

52.5 50 72.5 80 Perce

ntage

2.9. Facilitating Industry Skills

and Economic inclusion as is

outlined through the projects in


100% 100%

Achieveme

nt of

SDBIP

Targets

during

2015/16

An

increased

number of

SMMEs

capacitated

and

exposed to

various

markets in

the local

and

national

economy

77.59 100 Perce

ntage

2.10. Managing the Informal

Economy by providing an

enabling platform for the local

informal sector by

implementing a set of

operational and management

initiatives as outlined in the

SDBIP for 2015/16

100% 100%

Achieveme

nt of

Project as

per the

SDBIP

Target

during

2015/16

77.5%

Achievement

of Project as

per the

SDBIP

Target during

2015/16

An efficient,

enabling

platform for

the

Informal

Economy to

function in

the

municipal

region

75 60 100 77.5 Perce

ntage

Local

Economic

Development

(LED)

Facilitating

Sustainable

Livelihoods


Focus Area


Performance

Indicator

Baseline

as at 30

June

2015

Amended

Baseline

Annual

Target

2015/2016

Amended

Annual

Target

5 Year

Target

16/17

Amended

Five Year

Target

Q3

Target

Amended

Target Q3

Value

Q4

Target

Amende

d Target

Q4

Value

Unit

of

Meas

ureme

nt

Amen

ded

Unit of

Measu

re

Reason for

Amendment

2.11. Support the Tourism

Sector through the creation of

global awareness, partnership-

building and an increase of

spending and visitor numbers

in the eThekwini Municipal

region, as outlined in the

SDBIP for 2015/16

100% 100%

Achieveme

nt of

SDBIP

Targets

during

2015/16

100%

Achieveme

nt of

identified

projects in

the tourism

and related

sectors as

outlined in

the SDBIP

75 100 Perce

ntage

2.12. Managing the Bulk Fresh

Produce Market by providing

an enabling platform for

businesses in the Fresh

Produce sector as outlined in


100% 91.04 100%

Achieveme

nt of

SDBIP

Targets

during

2015/16

An efficient,

enabling

platform for

businesses

in the Fresh

Produce

industry

72.5 70.84 100 Perce

ntage

Local

Economic

Development

(LED)

Facilitating

Sustainable

Livelihoods


Focus Area


Performance

Indicator

Baseline

as at 30

June

2015

Amended

Baseline

Annual

Target

2015/2016

Amended

Annual

Target

5 Year

Target

16/17

Amended

Five Year

Target

Q3

Target

Amended

Target Q3

Value

Q4

Target

Amende

d Target

Q4

Value

Unit

of

Meas

ureme

nt

Amen

ded

Unit of

Measu

re

Reason for

Amendment

2.13. Trade and Sector

Development through sectors

that promote economic growth

and create jobs through

providing support for prioritized

sectors in the eThekwini

Municipal region

100% 97.73 100%

Achieveme

nt of

SDBIP

Targets

during

2015/16

Industrial

Developme

nt

Programme

to achieve

a

synergistic

relationship

between

local

economic

developme

nt and the

identified

sectors

75 100 Perce

ntage

2.14. The number of work

opportunities (i.e. 230 person

days - FTES) created through

the municipal capital and

operating budget per line dept.

this year.

6200 6510 6200 Completion

of 100% of

the projects

as outlined

in the

SDBIP

3720 6200 Numb

er

Local

Economic

Development

(LED)

Enterprise and

Sector

Development

National Key

Performance

Area

Strategic Focus

Area

Key Performance Indicator Amended

Key

Performanc

e Indicator

Baseline as at

30 June 2014Amended

Baseline as at

30 June 2014

Annual

Target 15/16Amended

Annual Target

15/16

5 Year Target

16/17Amended

5 Year

Target

16/17

Q3 Target -

March 2016Amended Q3

Target -

March 2016

Q4 Target -

June 2016Amende

d Q4

Target -

June

2016

Amended Unit

of MeasureAmended

Unit of

Measure

Reason for Amendment

3. 1. The percentage of

households with access

to a basic level of

electricity

69.07 72.44 70.78

(669 515)

73.5

(698,000)"71.41 76.5 70.41 72.9 70.78 73.5 % Baseline Amended,Previous targets met in

Quarter 1. New targets set.



to a basic level of Solid

Waste Removal.

100.00 100 100 100.00 100 100 % Baseline Amended

3.3. The percentage of


to AT LEAST a basic

level of Water

92.44 92.86 92.86 92.93 92.84 92.86 % Baseline Amended



to AT LEAST a basic

level of Sanitation



estimated indigent

households collecting

free basic services:

Electricity


Plan 3 - Creating a Quality Living Environment 15/16 IDP Drafts

Plan Owner - Sibusiso Sithole

Basic Service

Delivery

Me

et

infr

astr

uctu

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nd

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use

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nd

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National Key

Performance

Area

Strategic Focus

Area


Key

Performanc

e Indicator

Baseline as at

30 June 2014Amended

Baseline as at

30 June 2014

Annual

Target 15/16Amended

Annual Target

15/16

5 Year Target

16/17Amended

5 Year

Target

16/17

Q3 Target -


Target -

March 2016

Q4 Target -

June 2016Amende

d Q4

Target -

June

2016

Amended Unit

of MeasureAmended

Unit of

Measure



estimated indigent

households provided

with free basic services:

Sanitation



estimated indigent

households with

access to a free basic

services: Water

87.75 8841% 88.4 88.52 88.37 88.4 % Baseline Amended

3. 8. 100% of estimated

indigent households

with access to a refuse

removal service once a

week

100.00 100 100 100.00 100 100 % Baseline Amended

3. 9. The number of

consumer units

provided with access to

AT LEAST a FREE

basic level of

SANITATION by means

of a UD toilet, an

existing VIP or, for

informal settlements, by

means of a

toilet/ablution block

within 200m

35977.00 1429 13000 65000 12150 13000 Number Baseline Amended

Basic Service

Delivery

Me

et

infr

astr

uctu

re a

nd

ho

use

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National Key

Performance

Area

Strategic Focus

Area


Key

Performanc

e Indicator

Baseline as at

30 June 2014Amended

Baseline as at

30 June 2014

Annual

Target 15/16Amended

Annual Target

15/16

5 Year Target

16/17Amended

5 Year

Target

16/17

Q3 Target -


Target -

March 2016

Q4 Target -

June 2016Amende

d Q4

Target -

June

2016

Amended Unit

of MeasureAmended

Unit of

Measure


3. 10. The number of

consumer units

provided with access to

AT LEAST a FREE

basic level of potable

WATER either by

means of an indiv hh

yard supply (ground

tank or metered flow

limiter connected to a

yard tap) or, for informal

settlements, by a

standpipe within 200m

2060 22301 800 4000 600 800 Number Baseline Amended

3.11 The Cumulative

number of consumer

units collecting FREE

BASIC ELECTRICITY


3.12. The number of

connections energised

and captured on Ellipse,

for provision of prepaid

electricity to consumer

units


3.13. The number of

connections energised

and captured on Ellipse,

for provision of

conventional electricity

to consumer units

1069 13 342 750 5000 500 750 Number Baseline Amended

Basic Service

Delivery

Me

et

infr

astr

uctu

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nd

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use

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National Key

Performance

Area

Strategic Focus

Area


Key

Performanc

e Indicator

Baseline as at

30 June 2014Amended

Baseline as at

30 June 2014

Annual

Target 15/16Amended

Annual Target

15/16

5 Year Target

16/17Amended

5 Year

Target

16/17

Q3 Target -


Target -

March 2016

Q4 Target -

June 2016Amende

d Q4

Target -

June

2016

Amended Unit

of MeasureAmended

Unit of

Measure


3.14. The number of

new fully subsidized

HOUSES constructed.

4181 5516 6400 5000 32000 4880 2150 6400 5000 Number Planning has not been completed in some

projects that have the potential to deliver in Q1

due to WULA issues. Other projects fall under

Alternative Technology program which has not

been finalised, eg. Material supply

investigations by SCM caused delays as some

projects could not start eg. Folweni, Inanda

Dam projects etc. The delays in the installation

of internal services has affected some projects

which were already at top structure

construction e.g. etafuleni. There were delays

in the awards for other contractors due to

challenges around funding. The award of

tenders to the 7 contractors for Cornubia was

delayed for more than a year. Building

contractors were not appointed on time to

certify completed work. e.g. Sobonakhona.

3.15. The number of

new fully subsidized

housing units allocated.

New KPI - No

baseline

6743 6000 10500 4500 6000 Number Baseline Amended

3.16. Hectares of land

acquired for Housing

New KPI - No

baseline

2280722% 200 250 150 200 Hectares Baseline Amended

3.17 The number of

households benefitting

from serviced sites

handed over for

subsidised housing

units

New KPI - No

baseline


3.18 CRU's -

upgrading,

refurbishment, and

construction of new

family units (at existing

hostels).

New KPI - No

baseline


3.19 .Upgrade and

refurbishment of pre-

1994 housing units

664.00 2847 1500 1450 3500 1450 950 1500 1450 Number The reason for the increase is that Council

approved funding so that work in progress

could be completed.

Basic Service

Delivery

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et

infr

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National Key

Performance

Area

Strategic Focus

Area


Key

Performanc

e Indicator

Baseline as at

30 June 2014Amended

Baseline as at

30 June 2014

Annual

Target 15/16Amended

Annual Target

15/16

5 Year Target

16/17Amended

5 Year

Target

16/17

Q3 Target -


Target -

March 2016

Q4 Target -

June 2016Amende

d Q4

Target -

June

2016

Amended Unit

of MeasureAmended

Unit of

Measure


3.20. Sale of rental and

pre-1994 stock.

558 542 600 240 2400 600 180 600 240 Number Outstanding land legal issues still need to be

resolved. Non availability of R293 short term

contract temp staff. Unwillingness of tenants

to take transfer for the fear of taking

responsibility for their properties e.g. payment

of levies and the consequences for non

payment. Civic Organisation misleading

tenants by raising maintenance and upgrade

issues. Land ownerships in the name of

Ingonyama Trust and some portions of land

are owned by private owners. Illegal

occupants don’t qualify to be regularized in

terms of the existing Regularization of Illegal

Policy, Dispute cases still to be resolved. Fear

of collapsing bodies corporate. No township

registers to deal with transfers and double

registrations. Sales campaign conducted to

3000 tenants with a response of 538 is an

indication that some tenants are reluctant to

become owners because of the dependency

on Council for low rental and lack of

responsibility to take ownership and pay

levies. 2000 tenants in Chatsworth are still

raising the upgrade issues which have long

been attended to. This Project is unfunded

through the HSDG at this stage.

3.21. Undertake

projects to develop an

integrated asset

managemet plan

75 61.07 100%

Implementa

tion of Plan

100 0 62.4 % Baseline Amended

3.22. Built Environment

Performance Plan

100 100 100 100 80 100 % Baseline Amended

3.23. WASTE

RECYCLED as a % of

total waste disposed at

municipal land fill sites.

7.9 8.1 10 20 13 10 10 % The conversion of Garden Waste Recycling

program proposal is not yet adopted by the

Council. The Unit anticipated to receive an

average of two hundred thousand tons to four

hundred thousand tons from the program.

Hence the target is reduced.

Basic Service

Delivery

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et

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National Key

Performance

Area

Strategic Focus

Area


Key

Performanc

e Indicator

Baseline as at

30 June 2014Amended

Baseline as at

30 June 2014

Annual

Target 15/16Amended

Annual Target

15/16

5 Year Target

16/17Amended

5 Year

Target

16/17

Q3 Target -


Target -

March 2016

Q4 Target -

June 2016Amende

d Q4

Target -

June

2016

Amended Unit

of MeasureAmended

Unit of

Measure


3.24. The number of

properties below the

eThekwini defined level

of service provided with

STORMWATER

solutions.

475.00 613 440 1320 260 440 Number Baseline Amended and KPI owner

3.25. The number of km

of SIDEWALK

constructed.

51.20 83.6 22 25 12 22 KM Baseline Amended

3.26. The km of

unsurfaced ROAD

converted to surfaced.

7.1 20.25 16 55.3 10 16 KM Baseline Amended

3.27. Electricity losses

(technical and non-

technical) as a % of

electricity purchases.

5.85 7.7 6% 6 6 6 % Baseline Amended

Basic Service

Delivery

Me

et

infr

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National Key

Performance

Area

Strategic Focus

Area


Key

Performanc

e Indicator

Baseline as at

30 June 2014Amended

Baseline as at

30 June 2014

Annual

Target 15/16Amended

Annual Target

15/16

5 Year Target

16/17Amended

5 Year

Target

16/17

Q3 Target -


Target -

March 2016

Q4 Target -

June 2016Amende

d Q4

Target -

June

2016

Amended Unit

of MeasureAmended

Unit of

Measure


3.28. The % of non-

revenue water loss.

39.20 36.2 32.5 37.7 30 37.7 32.5 37.7 32.5 37.7 % • There has been a change in the NRW

calculation for this NRW target and “Deemed

Consumption” has been removed from the

calculation. The impact of this is between 3 to

4% drop in NRW%.

• There have been delays in the award of

WS6692 (2500 meters to informal

settlements) and PSC 2014/007 (Pressure

management). These contracts will raise the

Billed Metered Consumption (BMC) and lower

the System Input Volume (SIV).

• The drought has caused a drop in BMC.

Additionally, where areas are on intermittent

supply, there is a marked increase in

damaged and stopped meters which

exacerbates the problem.

• There is a backlog to the burst pipes (Target

vs actual repairs in 48 hours = 65% instead on

98%) due to lack of plant and resources. This

results in longer leak run time and Real

Losses.

3.29. The number of

PUBLIC TRANSPORT

RANKS constructed.

1.00 1 2 6 2 2 Number Baseline Amended

3.30. Public Transport

Plan - Detailed Design

of Corridor C9 of the

(IRPTN) Project.

10 100 100 Operational

Implementat

ion of Phase

1

100 100 % Baseline Amended


Services. No. of

passengers using

accessible scheduled

public transport

services.

96399.00 77940 45 000 55 000 31 500 45 000 Number Baseline Amended and KPI owner


Services. No. of

passengers using

scheduled public

transport services.

29507020.00 30145480 28 000 000 32 000 000 21 500 000 28 000 000 Number Baseline Amended and KPI owner

Basic Service

Delivery

Me

et

infr

astr

uctu

re a

nd

ho

use

ho

ld s

erv

ice

ne

ed

s a

nd

ba

cklo

gs

National Key

Performance

Area

Strategic Focus

Area


Key

Performanc

e Indicator

Baseline as at

30 June 2014Amended

Baseline as at

30 June 2014

Annual

Target 15/16Amended

Annual Target

15/16

5 Year Target

16/17Amended

5 Year

Target

16/17

Q3 Target -


Target -

March 2016

Q4 Target -

June 2016Amende

d Q4

Target -

June

2016

Amended Unit

of MeasureAmended

Unit of

Measure


3.33. Implement an

effective public

transport plan for the

Municipality

New KPI- No

baseline

40.46 100%

Implementa

tion of Plan

100%

Implementat

ion of Plan

71.43 79.23 % Baseline Amended

3.34. Improve Road

Safety

New KPI - No

baseline

100 100%

completion

of related

SDBIP

projects

Completion

of all linked

projects

49 4500% 60 4600% Number Q3 and Annual Target amended. 4 Projects

previous financial year Projects ward funding

allocated

Develop,

manage and

regulate the

Built and Natural

Environment

3.35

Compliance

with the

Integrated

Coastal

Management

Act 2009-

Municipal

Coastal

Management

Programme

80 Municipal Coastal

programme lodged

with MEC for

approval. A single

document for

municipal

committee

approval

100 100 100 Percentage KPI moved from Plan 1

Basic Service

Delivery

Me

et

infr

astr

uctu

re a

nd

ho

use

ho

ld s

erv

ice

ne

ed

s a

nd

ba

cklo

gs

National Key

Performance Area

Strategic

Focus Area

Key Performance

Indicator

Amended Key

Performance

Indicator

Baseline as at 30

June 2013

Amended

Baseline

Annual Target

15/16

Amended

Annual Target

5 Year Target

16/17

Amended 5 year

Target

Q3 Target -

March 2016

Amended Q3

Target

Q4 Target -

June 2016

Amended Q4

Target

Unit of

Measure

Amended Unit

of Measure

Reason for

Amendment

Basic Service

Delivery

Promote the

Safety of

Citizens

4.1. Compliance with

SAPS Amendment Act

1998 with regard to

mandated functions of

Crime Prevention,

Traffic Management

and Bylaw

Enforcement

90.18 100 100%

implementation

of 3 Projects

identified in the

SDBIP

100%

implementation of

projects in the

SDBIP

80% 100% %

Basic Service

Delivery

Promote the

Safety of

Citizens

4.2. No of projects

implemented in relation

to the Social,

Situational, Crime

Prevention strategies

and urban safety

management of the

built environment

throughout the EMA

339 New Unit of

Measure - No

Baseline

100 100% 71.83% 81.29% 100% %

Basic Service

Delivery

Promote the

Safety of

Citizens


5 projects in relation to

promoting safety of

communities within the

EMA in support of

emergency and

essential services

New KPI - No

baseline

Implementation

of 4 projects

within the SDBIP

Implementation

of 5 projects

within the SDBIP

100%

Implementation of

the SDBIP

77% 100% %

Basic Service

Delivery

Promote the

Safety of

Citizens

4.4.a) Loss of life from

fire and other

emergencies per

100000 population

served

1.92 1.5 1.04 1 0 1.04 Number

Basic Service

Delivery

Promote the

Safety of

Citizens

4.4.b) Value of property

destroyed by fire per

R1000 of rateable

value

0.93 1.34 0.95 0.85 0 0.95 Rand

Plan 4 - Fostering a Socially Equitable Environment

Plan owner: Musa Gumede

National Key

Performance Area

Strategic

Focus Area

Key Performance

Indicator

Amended Key

Performance

Indicator

Baseline as at 30

June 2013

Amended

Baseline

Annual Target

15/16

Amended

Annual Target

5 Year Target

16/17

Amended 5 year

Target

Q3 Target -

March 2016

Amended Q3

Target

Q4 Target -

June 2016

Amended Q4

Target

Unit of

Measure

Amended Unit

of Measure

Reason for

Amendment

Basic Service

Delivery

Promote the

Safety of

Citizens

4.4.c) 100%

implementation of the

SDBIP Projects with

regards to reducing the

incidence and severity

of fire and other

emergencies

New KPI - No

baseline

77.22 100% 89.55% 100% 71.8 64.11 100 89.55 %

Basic Service

Delivery

Promote the

Safety of

Citizens

4.5. Ensure the safety

and security of

municipal councillors,

officials and municipal

assets

75 99.48 75 %

Implementation

of Projects linked

to the SDBIP

75 %

Implementation of

Projects linked to

the SDBIP

66.7% 75% %

Basic Service

Delivery

Promote the

Health of

Citizens

4.6. Number of clinics

reaching the ideal clinic

status

New KPI - No

baseline

10 5 20 0 10 5 Number The National

Department of

Health ideal clinic

requirements have

been revised and

includes compulsory

elements which

municipal clinics do

not have i.e.

alternative water and

electricity sources in

times of water

restrictions and load

shedding. Disabled

ramps and hand rails

are also compulsory.

The current funding Basic Service

Delivery

Promote the

Health of

Citizens

4.7. Enhance

Enviromental Health

Services

New KPI - No

baseline

432 432 324 432 Number

Basic Service

Delivery

Promote the

Health of

Citizens

4.8. Strengthen

disease survilliance

and vector control

services

New KPI - No

baseline

1 1 0 1 Number

Key Performance

Indicator

Amended Key

Performance Indicator

Baseline as at

30 June 2015

Amended

Baseline

Annual Target 15/16 Amended Annual

Target

5 Year Target

16/17

Amended 5

year Target

Q3 Target

as at-

March 2016

Amended Q3

Target

Q4 Target as

at- June

2016

Amended Q4

Target

Unit of Measure Amended

Unit of

Measure

Reason for

Amendment

5. 1. % implementation

of the Work Place Skills

Plan

65 93 75 100 0 75 %

5.2. Compilation and

submission of the

Workplace Skills Plan by

30 April

100 No baseline,

new unit of

measure

100 100 80 100 %

5. 3. The percentage of a

Municipality's budget

actual spent on

implementing its

workplace skills plan

1.3 1.62 1% of payroll 1% of payroll 0 1 %

5.4 Implement the

Sucession Planning and

Talent Management

Framework

Provide Talent

Management and

Succession Planning

guidelines and

recommendations

100% 100 100% 100% 73.33% 100% % Line

management is

responsible for

implementing

TM with the

guidance and

assistance of the

TM department.

5. 5. Number of activities

established to promote

the city as a centre for

learning

26 31 26 130 18 26 Number

Plan 5: Creating a Platform for Growth, Empowerment and Skills Development

Plan Owner: Dumisile Nene

Key Performance

Indicator

Amended Key


Baseline as at

30 June 2015

Amended

Baseline


Target

5 Year Target

16/17

Amended 5

year Target

Q3 Target

as at-

March 2016

Amended Q3

Target

Q4 Target as

at- June

2016

Amended Q4

Target


Unit of

Measure

Reason for

Amendment

5.6 Create an integrated

HR System to provide

for accurate and timeous

remuneration of

employees and enable

management to

effectively manage their

employees.

New KPI No

Baseline

91 100 100 78.75 100 %

5.7 Provide accurate,

valid and reliable human

capital metrics, analysis

and recommendations.

New KPI No

Baseline

100 100 100 75 70 100 %

5.8. The number of

people from employment

equity target groups

employed in the

three highest levels of

management in

compliance with a

municipality’s approved

employment equity plan:

PWD

50 64 64 223 64 319 64 319 64 319 Number

5.9. The number of



employed in the


management in

compliance with a



FEMALE TOP

21 29 Female Top= 28 Female Top= 37 30 37 26 37 28 37 Number

Key Performance

Indicator

Amended Key


Baseline as at

30 June 2015

Amended

Baseline


Target

5 Year Target

16/17

Amended 5

year Target

Q3 Target

as at-

March 2016

Amended Q3

Target

Q4 Target as

at- June

2016

Amended Q4

Target


Unit of

Measure

Reason for

Amendment

5.10. The number of



employed in the


management in

compliance with a



FEMALE SENIOR

36 106 Female Senior= 92 Female Senior=

132

100 132 90 132 92 132 Number

5.11. The number of



employed in the


management in

compliance with a



FEMALE MIDDLE

260 297 Female Middle= 275 Female Middle=

375

275 375 275 375 275 375 Number

5.12.Addressing the low

level of youth and adult

language and numeracy

skills

100 No baseline, new

unit of measure100% achievement of

SDBIP targets

Increase in youth

and adult literacy

8 12 Number

Key Performance

Indicator

Amended Key


Baseline as at

30 June 2015

Amended

Baseline


Target

5 Year Target

16/17

Amended 5

year Target

Q3 Target

as at-

March 2016

Amended Q3

Target

Q4 Target as

at- June

2016

Amended Q4

Target


Unit of

Measure

Reason for

Amendment

5.13. Encouraging and

supporting cooperatives,

small enterprises, worker

initiated, NGO and

community training

initiatives

100 No baseline, new

unit of measure5 Programmes 5 Programmes 5 5 Number

5.14. Increasing public

sector capacity for

improved service

delivery and supporting

the building of a

developmental state

87.5 No baseline, new

unit of measure3 Training

Programmes for

councillors developed

100%

achievement of

SDBIP targets

100% 100% Percentage

5.15. Building career and

vocational guidance

100 No baseline,

new unit of

measure

1 exhibition, 1 financial

aid assistance and 4

community based

career expose

100%

achievement of

SDBIP targets

3 6 Number = 1

exhibition, 1

financial aid

assistance and 4

community

based career

expose

5.16 Provide

Performance

Management training for

new staff in Task Grade

5 and above within 2

months of their

commencement

Conduct Performance

mangement training

sessions every quarter

New KPI No

Baseline

No baseline,

new unit of

measure

100 72 100 72 100 54 100% 72 Percentage Number Performance

Management

Training is

conducted on an

ongoing basis

for all new staff

however we

cannot control

when staff

attend these

sessions

5.17. Interventions

introduced to improve

productivity, efficiency

and effectiveness within

the municipality

102 82 66 interventions 80 Interventions 80 90 45 53 66 80 Number Number Targets

increased as

projects were

refined to be

more specific

and due to the

printer audit

moving faster

than anticipated

(Moved from

plan 7)

15/16 IDP Drafts

National Key

Performance

Area

Strategic

Focus Area

Key

Performance

Indicator

Amended Key

Performance

Indicator

Baseline as at

30 June 2014

Amended

Baseline

Annual Target

15/16

Amended

Annual Target

5 Year Target

16/17Amended

5 Year

Target

Q3

Target - Amended

Q3

Target

Q4

Target Amended

Q4

Target

Unit of

Measure

Amended

Unit of

Measure


Local

Economic

Development

(LED)

Access and

Inclusivity

6.1. Number of

opportunities

reflecting the

extent of

access to arts,

culture, sports,

recreation and

heritage

457. 00 440 538 opportunities 537 1125

opportunities

365 364 538 537 Number 6.1.4. Due to the PRC Unit Events

Report not being submitted and

authorised timeously, once of the

scheduled events due to take place in

Q1 did not take place, thus resulting in

this target being reduced.

Local

Economic

Development

(LED)

An enabling

environment

for gainful

economic

participation

through socio-

cultural

empowerment

6.2. Number of

socio-cultural

empowerment

initiatives

69 69 80 Initiatives 235 58 80 Number

Local

Economic

Development

(LED)

An enabling

environment

for gainful

economic

participation

through socio-

cultural

empowerment

6.3

Development of

Master-plan

linked to

Cultural

Precincts within

the EMA”

(Phase 2)

100% 100% Completion

of Phase 2

Cultural

Precincts

MasterPlan in

place (100%

completion of

4 phases)

60 100 %

Local

Economic

Development

(LED)

An enabling

environment

for gainful

economic

participation

through socio-

cultural

empowerment

6.4. Progress

made towards

effective

management

with legislative

requirements to

support

effective green

environment

management.

90% 100% 100% 100% 75 100 %

Plan 6 - Socio - Embracing our Cultural Diversity, Arts and Heritage

National Key

Performance

Area

Strategic

Focus Area

Key

Performance

Indicator

Amended Key

Performance

Indicator

Baseline as at

30 June 2014

Amended

Baseline

Annual Target

15/16

Amended

Annual Target

5 Year Target

16/17Amended

5 Year

Target

Q3

Target - Amended

Q3

Target

Q4

Target Amended

Q4

Target

Unit of

Measure

Amended

Unit of

Measure


Local

Economic

Development

(LED)

An enabling

environment

for gainful

economic

participation

through socio-

cultural

empowerment

6.5.

Implementation

of Sporting

opportunities

65 New Unit of

Measure - No

baseline

100% 100% (325) 81 100 %

Local

Economic

Development

(LED)

An enabling

environment

for gainful

economic

participation

through socio-

cultural

empowerment

6.6.

Implementation

of Cultural and

Natural

Heritage project

for

infrastructure

development.

100 100% 90% 100% 74 67 100 90 % There is a hold-up with the eThekwini Art

Prize Project at the moment due to

commissioned artists encountering

challenges in coming up with a suitable

version of the piece they intend

constructing on site. No progress can be

achieved unless aesthetic and structural

engineering requirements have been met

as per competition rules and

requirements put forward by the Panel of

Judges This project is now 40%

complete, that is, the latest version of the

drawings by commissioned artists will be

submitted to QS for comment and, in

2016/17 Financial Year, the construction

of the piece on site will commence as per

existing plan.

Local

Economic

Development

(LED)

An enabling

environment

for gainful

economic

participation

through socio-

cultural

empowerment

6.7Execution of

Heritage

programmes

33 43 44 Programmes 195

Programmes

43 44 Number

Local

Economic

Development

(LED)

An enabling

environment

for gainful

economic

participation

through socio-

cultural

empowerment

6.8.

Preservation

and

Management of

Heritage Assets

0 New KPI - No

Baseline

6 mechanisms 10 3 6 Number

National KPA Strategic Focus

Area

Key Performance

Indicator

Baseline Amended

Baseline

Annual

Target 15/16

Amended

Annual

Target 15/16

5 Year Target

16/17

Amended 5 Year

Target 16/17

Q3 Target -

Mar 2016

Amended Q3

Target - Mar

2016

Q4 Target -

Jun 2016

Amended Q4

Target - Mar

2016

Unit of

Measure

Amended

Unit of

Measure

Reasons for

Amendments

7.1. Number of

international

agreements and

projects, events and

protocol projects and

intergovernmental

agreements and

projects that enhance

Municipal service

delivery.

186 138 90 435 67 52 90 70 Number Project targets

change to align

with Scorecard

7.2 Customer

satisfaction based on

mystery shopper

programme

New KPI - no baseline New KPI - no

baseline

Average

annual score

of 85%

90% 0% 85% %

7.3 Integrated

services meeting the

needs of the

communities in the

one stop shops

New KPI - no baseline

New KPI – no

baseline

Maintain 32

one stop

centres

Maintain 32 one

stop centres

7.4. Number of

interventions to

encourage effective

public participation in

Council activities

877 18 686 2551 17662 997 17662 Number

7.5. No. of

communication tools

maintained and

developed in line with

the Adopted

Communication

Strategy and Policy in

order to provide

facilities for the

Municipality to

communicate

internally and

externally

9 10 10

communicatio

n tools

maintained

and

development

of 10 tool

12

communication

tools maintained

9 10 Number

Plan 7 - Good Governance and Responsive Local Government

Plan Owner: Sipho Cele

Good Governance

and public

participation

Ensure accessibility

and promote

governance

National KPA Strategic Focus

Area

Key Performance

Indicator

Baseline Amended

Baseline

Annual

Target 15/16

Amended

Annual

Target 15/16

5 Year Target

16/17

Amended 5 Year

Target 16/17

Q3 Target -

Mar 2016

Amended Q3

Target - Mar

2016

Q4 Target -

Jun 2016

Amended Q4

Target - Mar

2016

Unit of

Measure

Amended

Unit of

Measure

Reasons for

Amendments


identified systems,

policies, events and

services to promote

the interface between

Council, the

Administration and the

Citizenry.

84% 96.06 97.5%

implementatio

n of 6

identified

projects

100%

implementatio

n of 6

identified

projects

100%

implementation

of 8 identified

projects

69.41 100% 98 87% %

7.7 Provide strategic

management and

coordination support

to the political

oversight role of the

Mayor

New KPI - no baseline New KPI – no

baseline

100 %

implementatio

n of SDBIP

projects

An effective and

efficient political

oversight

function

100 100 100

Good Governance

and public

participation

Ensure accessibility

and promote

governance


Focus Area

Key

Performance

Indicator

Amended KPI Baseline Amended

Baseline

Annual

Target

15/15/16

Amended

Annual Target

15/16

5 Year

Target

16/17

Amende

d 5 Year

Target

16/17

Q3

Target -

Mar

2016

Amended

Q3 Target

- Mar

2016

Q4 Target -

Jun 2016

Amended

Q4 Target -

Mar 2016

Unit of

Measure

Amended

Unit of

Measure

Reasons for

Amendments

Good Governance

and Public

Participation

7.8 Percentage

implementation of

the anti-

corruption and

human rights

programme

New KPI -

no baseline

71.5 100% 100% 100 100 %

7.9 Develop &

faciliate

implementation of

ERM systems in

the municipality.

87 New KPI –

no baseline

109 100% 68 67 109 90 Number KPI owner name

changed

7.10 Percentage

of audit projects

undertaken as

per approved

audit plan to

determine the

adequacy of

internal controls

designed to

mitigate against

identified risks

108% 90 90% 100% 70% 60% 90% Percentage Determining the

percentage of audits

finalised,

(completed/finalised

audits is defined as an

audit with a signed

report and or a draft

report issued to

management for

comment for at least 7

days at reporting date

plus special

request/adhoc audits

with final report and or

draft report as defined

above, and or if it is

reported in the Audit

Committee

report/agenda plus audit

log for the period and for

investigation reports -

draft report issued to

city manager)

Plan 7 - Good Governance and Responsive Local Government

Plan owner: Sibusiso Sithole

Create an

efficient,

effective and

accountable

administratio

n


Focus Area

Key

Performance

Indicator

Amended KPI Baseline Amended

Baseline

Annual

Target

15/15/16

Amended

Annual Target

15/16

5 Year

Target

16/17

Amende

d 5 Year

Target

16/17

Q3

Target -

Mar

2016

Amended

Q3 Target

- Mar

2016

Q4 Target -

Jun 2016

Amended

Q4 Target -

Mar 2016

Unit of

Measure

Amended

Unit of

Measure

Reasons for

Amendments

7.11.

Implementation of

IT initiatives to

improve

efficiencies,

effectiveness &

accountability

and eliminate

wastage of

resources

93% 142.75 Implementa

tion of

100% of all

projects

contained

in the

business

plan

100 %

implementat

ion of all

projects in

the ICT

strategy that

have a 5

year or less

life span

77.37 100 %

7.12.

Interventions

introduced to

improve

productivity,

efficiency and

effectiveness

within the

municipality

102 82 66

intervention

s

80 Interventions 80 90 45 53 66 80 Number Targets increased as

projects were refined to

be more specific and

due to the printer audit

moving faster than

anticipated

KPI moving to plan five

7.13. % of

Business License

Applications

finalised within

statutory

timeframe - 21

days

New KPI -

no baseline

0 All

business

licence

application

s finalised

within 21

days

All business

licence

applications

finalised

within 21

days

100 100 Percentage

7.14. Unqualified

audit in terms of

performance

information

Unqualified -

100%

Unqualified -

100%

Unqualified

- 100%

Unqualified -

100%

100 100 %

Cross cutting 7.15.Coordination

and

implementation of

the INK IBM

programme

7.15.Coordination

and

implementation of

the INK ABM

programme

100% 100 100% 100%

implementat

ion of all

projects

75 100 % The project name is

spelled wrong it

suppose to be ABM not

IBM

Create an

efficient,

effective and

accountable

administratio

n

Nationa

l Key

Perform

ance

Area

Strategic

Focus Area

Key Performance

Indicator

Amended Key

Performance

Indicator

Baselin

e

Amende

d

Baselin

e

Annual

Target

Amended Annual

Target

Five Year

Target

Amende

d Five

Year

Target

Unit of

Measur

e

Amende

d Unit

of

Measur

e

Q3

Target -

Mar

2016

Amende

d Q 3

Target

Q4

Target -

Jun

2016

Amended

Q 4 Target

Reason for

Amendment


the municipality’s

capital budget actually

spent on capital

projects in terms of the

municipality’s

integrated development

plan including housing

top structure

expenditure.

89.00 92.16 90 100 Percent

age

55 90

8.2. Issue 1

Supplementary Roll per

year.

5.00

Supple

mentary

Rolls

3

Supple

mentary

Rolls

1

Supplement

ary Roll

1

Suppleme

ntary Roll

Number 0 1

Grow and

Diversify

our

Revenues

8.3. Develop and

implement a new Billing

System

New KPI-

No

baseline

80.75 100% Full

implement

ation of

the

system

Percent

age

100 100

8. 4. Outstanding

Service Debtors to

Revenue

25.61 27.61 38% 38% Percent

age

0% 38%

8.5. Debt Coverage

Ratio (No. of times)

11.10 12.22 11 15 Number

of Times

11 11

8.6. Cost Coverage

Ratio (No. of Times)

4.70 3.98 2 2 Number

of Times

2 2

8.7. Gearing Ratio

(Debt to Total Income

including grant income)

39.00 35 45 40 Percent

age

45 45

Plan 8: Financially Accountable and Sustainable City

Plan Owner: Krish Kumar

Municip

al

Financia

l

Viability

and

Manage

ment

Strategic &

Sustainable

budgeting

Sound

Financial

Manageme

nt &

Reporting

Nationa

l Key

Perform

ance

Area

Strategic

Focus Area

Key Performance

Indicator

Amended Key

Performance

Indicator

Baselin

e

Amende

d

Baselin

e

Annual

Target

Amended Annual

Target

Five Year

Target

Amende

d Five

Year

Target

Unit of

Measur

e

Amende

d Unit

of

Measur

e

Q3

Target -

Mar

2016

Amende

d Q 3

Target

Q4

Target -

Jun

2016

Amended

Q 4 Target

Reason for

Amendment

8.8. Report from

Auditor General

100 Unqualif

ied audit

report

Unqualified

audit report

Unqualifie

d audit

report

Percent

age

0 100

8.9. Aligning SCM

Processes to ISO

9001: Gap analysis;

assessment &

verification report; and

publicity to be done

Aligning SCM process

to ISO 9001: 1. 1.

Appointment of a

quality management

consultant by 30 June

2016.( To review the

exiting Quality

Management System

within the eThekwini

Municipality through

document control,

management

responsibility, resource

management, service

performance &

measurement, and

analysis & reporting)

45.00 85 1.

Complete

plan; 2.

Undertake

workshops;

3. Review

results; 4.

Implement

recommend

ations; 5.

Produce

final report;

and 6.

Publicity

Appointment of a

quality

management

consultant by 30

June 2016.

100 Percent

age

50 75 100 The complexity of

project requires

certain expertise

that is not

available within

SCM( to prepare

system and the

training of oficials)

8.10. Maintain an

overall payment rate of

Cash over Monthly

billing at 95%

104.84 103.04 95 95 Percent

age

95 95

8.11. Monitoring and

reporting on

organisational

procurement plans for

top 150 Capital Budget

line items

100.00 100 100% 100% Percent

age

80 100

8.12. Percentage

implementation of

procurement plan and

monitoring thereof for

SCM managed

contracts

100.00 100 100% 100% Percent

age

80 100

Municip

al

Financia

l

Viability

and

Manage

ment

Sound

Financial

Manageme

nt &

Reporting

Nationa

l Key

Perform

ance

Area

Strategic

Focus Area

Key Performance

Indicator

Amended Key

Performance

Indicator

Baselin

e

Amende

d

Baselin

e

Annual

Target

Amended Annual

Target

Five Year

Target

Amende

d Five

Year

Target

Unit of

Measur

e

Amende

d Unit

of

Measur

e

Q3

Target -

Mar

2016

Amende

d Q 3

Target

Q4

Target -

Jun

2016

Amended

Q 4 Target

Reason for

Amendment

8.13. Implementation

of a Web-enabled

Procurement System

(JDE SSS) for services -

Pilot Plan at

Architecture:

Preliminary planning;

implementation

methodology and

strategy; policy and

SOP development

Implementation of JDE

upgrade by June 2016.

New KPI-

No

baseline

100 Production

of roll plan

for

Architecture

.

(1)

Documentation of

business process

and specifications.

(2) Implementation

of SSS-Supplier

Self Services (3)

Implementation of

JDE E-One

upgrade

100 Percent

age

75 100 The current SSS will

now be replaced by

an Enterprise One

version of SSS,

which will replicate

current business

processes of the

existing SSS as well

as improve where it

is in

scope.(therefore no

progress would be

made till E1 update

is complete)

Durban

Energy

Office


the Durban Energy

Office programmes

100.00 100 100%

implementa

tion of

programme

s

100% Percent

age

75 100

8.15. Optimal

availability of fleet

vehicles (excluding

buses)

95.00 94 90.00 90.00 Percent

age

90 90

8.16. Optimal

availability of bus fleet

95.00 95 90.00 90.00 Percent

age

90 90

Municip

al

Financia

l

Viability

and

Manage

ment

Sound

Financial

Manageme

nt &

Reporting

Value-for-

money

expenditure



Key Performance

Indicator Description

Amended Key


Description

Baseline as at

30 June 2014

Amended

Baseline

Annual

Target 2015

/ 2016

Amended

Annual

Target

2015/2016

Five Year

Target

Amended 5

Year Target

Unit of

Measure

Amended

Unit of

Measure

Q3

Target

Mar

2016

Amended

Q3 Target

Mar 2016

Q4

Target

June

2016

Amended

Q4 Target

June 2016

Reason for

Amendment

21.1. Economic Impact -

Contribution to GDP calculated

by independent research

organisation compared to

budgeted target

Due to a sluggish global

and local economy, we

expect our contribution to

GDP to be lower than in

the prior year. In addition,

the impact of Ebola and

limited direct international

flights into Durban creates

uncertainty on our

revenue for 2015.

We are anticipating an

increase in revenue

and hence an increase

in GDP contribution for

the current year

3.12 4.6 2.8 3.5 2.9 5 Rand

Billions

0 2.8 3.5

21.2. International delegate

days-Number of international

delegates days as calculated in

independent economic impact

assessment compared to

budgeted target

Total delegate days-

Number of national

and international

delegate days as

calculated in

independent economic

impact assessment

compared to budgeted

target

Due to global factors,we

expect a decline in

international delegates

and the time they spend

in the country which in

turn impacts on

international delegate

days.This result is

calculated by an

independent company at

the end of each fiscal thus

can only be monitored on

an annual basis.

Due to global factors

such as economic

downturn and

terrorism attacks

affecting world travel,

we expect fewer

delegate days in the

current fiscal.

New KPI- No

Baseline

New KPI-

No Baseline

400000 1250000 400000 1550000 Days 0 400000 1250000

21.3. Jobs created-Number of

direct and indirect jobs created

compared to budgeted target

Jobs created is directly

linked to Economic impact

and delegate days. We

expect lower economic

impact and hence a drop

in jobs created. This

result is calculated by an

independent company at

the end of each fiscal thus

can only be monitored on

an annual basis.

We expect an increase

in jobs created due to

the International Aids

Conference to be held

this fiscal which

requires a large

amount of labour.

7773 10874 7300 8500 7350 9500 Jobs 0 7300 8500

21.4. Human Capital

Development-Achieve Training

Days as per Training Plan

Schedule

Human Capital

Development-

Percentage of the

training budget that

has been spent

151 157.43 80% 100% 90% Percentage 65 60 80

Plan 21: ICC

Plan Owner: Musa Mbhele



Key Performance


Amended Key


Description

Baseline as at

30 June 2014

Amended

Baseline

Annual

Target 2015

/ 2016

Amended

Annual

Target

2015/2016

Five Year

Target

Amended 5

Year Target

Unit of

Measure

Amended

Unit of

Measure

Q3

Target

Mar

2016

Amended

Q3 Target

Mar 2016

Q4

Target

June

2016

Amended

Q4 Target

June 2016

Reason for

Amendment

21.5. B-BBEE Level certification 4 2 4 3 Level No 0 4

21.6. Graduate Programme-

Total number of graduates

engaged in financial year

Graduates & Student

Programme-Total

number of graduates &

students trained at ICC

in financial year

Graduates & Students are

recruited for a 12 month

period

13 New KPI-

No Baseline

14 20 14 25 Number 0 14 20

21.7. Student Programme-

Total number of students

engaged in financial year

DELETE Graduates & Students are

recruited for a 12 month

period

DELETE 11 DELETE 12 DELETE 12 DELETE Number DELETE 0 DELETE 12 DELETE DELETE

21.8. Staff Performance-

Percentage of staff performing

at 3 and upwards

68 89 75 70 80 75 Percentage 0 75 70

21.9. Revenue-Actual revenue

generated

152.7 157.8 155.80 168.9 176.41 180 Rand

Millions

114 124 155.8 168.9

21.10. Operating Expenditure-

Actual operating expenditure

(excl. cost of sales, rates &

depreciation) as a percentage

of Revenue (excl.

recoverables)

Operating Expenditure is

expected to increase due

to the filling of staff

vacancies and the

implementation of repairs

and maintenance that has

been deferred over the

past few years.

59 62.34 65 65 68 Percentage 65 65 Operating

Expenditure is

expected to

increase due to

the filling of

staff vacancies

and the

implementation

of repairs and

maintenance

that has been

deferred over

the past few

years.

21.11. Capital expenditure

budget-Percentage of the

capital expenditure budget that

has been spent.

9.8 39.11 100 80 100 85 Percentage 80 60 100 80

21.12. Unqualified Audit-

Achieve Unqualified Audit from

the AG

Yes Yes Yes Yes Yes/No Yes Yes



Key Performance


Amended Key


Description

Baseline as at

30 June 2014

Amended

Baseline

Annual

Target 2015

/ 2016

Amended

Annual

Target

2015/2016

Five Year

Target

Amended 5

Year Target

Unit of

Measure

Amended

Unit of

Measure

Q3

Target

Mar

2016

Amended

Q3 Target

Mar 2016

Q4

Target

June

2016

Amended

Q4 Target

June 2016

Reason for

Amendment

21.13. Media Coverage-Rand

value Rm of effective media

coverage achieved

26.8 33 24 26 Rand

Millions

18 24

21.14. Service excellence-

Weighted average percentage

rating achieved for customer

satisfaction

88.2 93.9 88 90 Percentage 88 88

21.15. ISO 9001-ISO

certification retained

Certifications are audited

on an annual basis where

certification is valid for 12

months from

recertification date.

Yes Yes Yes Yes Yes/No No Yes

21.16. TGCSA 5-Star Grading

(Tourism Star Grading

Maintained)




months from


5 5 5 5 Number 0 5

21.17. National delegate days-

Number of national delegates

days as calculated in

independent economic impact

assessment compared to

budgeted target

DELETE The local economy is

currently under severe

strain with Corporates and

Government reducing

spending. As a result, we

expect a drop in national

delegate days.

This result is calculated by

an independent company

at the end of each fiscal

thus can only be

monitored on an annual

basis.

DELETE New KPI - No

Baseline.

DELETE 600000 DELETE 620000 DELETE Days DELETE 0 DELETE 600000 DELETE DELETE

21.18. B-BBEE Procurement-

Procurement from Level 1 - 5

suppliers / service providers

New KPI - No

Baseline.

86 75 75 Percentage 75 75

21.19. Employment equity-%

of Top Management & Senior

Management Black:%

New KPI - No

Baseline.

71.42 60 60 Percentage 60 60


of Top Management & Senior

Management Female:%

New KPI - No

Baseline.

57.14 50 50 Percentage 50 50



Key Performance


Amended Key


Description

Baseline as at

30 June 2014

Amended

Baseline

Annual

Target 2015

/ 2016

Amended

Annual

Target

2015/2016

Five Year

Target

Amended 5

Year Target

Unit of

Measure

Amended

Unit of

Measure

Q3

Target

Mar

2016

Amended

Q3 Target

Mar 2016

Q4

Target

June

2016

Amended

Q4 Target

June 2016

Reason for

Amendment


of Total Staff Compliment

Disabled: %

New KPI - No

Baseline.

0 2 2 3 Percentage 2 1 2

21.22. Gross Margin - Gross

margin as a percentage of

revenue

New KPI - No

Baseline.

72 70 68 70 68 Percentage 0 70 68

21.23. Utility Consumption-

Reduction in percentage usage

of electricity

New KPI - No

Baseline.

5 5 1 2 Percentage 0 5

21.24. Occupancy-Total net m²

sold against total net m²

available within main halls and

meeting rooms across the

complex

New KPI - No

Baseline.

43.2 50 40 55 Percentage 0 50 40

21.25. Risk Management-Risk

management and mitigation. %

Tasks completed on due date

as listed on the Task Risk

Register

New KPI - No

Baseline.

63 100 80 100 90 Percentage 100 80 100 80

21.26. Planned Maintenance-

Complete tasks as per the

annual maintenance plan

New KPI - No

Baseline.

100 100 80 100 90 Percentage 0 100 80

21.27. ISO 14001-ISO





months from


New KPI - No

Baseline.

Yes Yes Yes Yes/No No Yes

21.28. ISO 22000-ISO





months from


New KPI - No

Baseline.


21.29. HACCP-HACCP





months from


New KPI - No

Baseline.


21.30. AIPC Certification-AIPC

Gold Quality Status




months from


New KPI - No

Baseline.



Key Performance

Indicator

Amended Key


Baseline as at

30 June 2014

Amended

Baseline

Annual Target

2015 / 2016

Amended

Annual Target

2015/2016

Five Year

Target

Amended Five

Year Target

Unit of

Measure

Amended

Unit of

Measure

Q3 Target

Mar 2016

Amended

Q3 Target

Mar 2016

Q4

Target

June

2016

Amended

Q4 Target

June 2016


22.1. Supply an appropriate

quality of water to maintain

a world-class oceanarium,

subject to port operations

and sand pumping

schedules

Water quality

managed well on

100% days

New KPI - No

Baseline.

Coliform counts

below 51

CFU/100ml

Water quality

(Ammonia

levels) of

incoming

water below

0.3mg/l

Coliform counts

below 51

CFU/100ml

Water quality

(Ammonia

levels) of

incoming

water below

0.3mg/l

Number 50 <0.3mg/l 50 <0.3mg/l The coliform counts may

not affect aquatic

organisms but ammonia

levels above 0.3mg/l will

cause harm and can be

managed through

biofiltration and

recirculation

22.2. Ensure functional life

support system

components through

scheduled maintenance

New KPI- No

baseline

100 At least 80% of

scheduled

maintenance

undertaken as per

the maintenance

schedule

100%

preventative

maintenance

undertaken as

per the

maintenance

schedule.

At least 80% of

scheduled

maintenance

undertaken as

per the

maintenance

schedule

100%

preventative

maintenance

undertaken

as per the

maintenance

schedule.

Percentage 80 100 80 100 To ensure conservation

of assets.

22.3. Maintain a functional

water intake and

reticulation system,

providing an appropriate

volume of water to

maintain a world-class

oceanarium, subject to port

operations and sand

pumping schedules

New KPI- No

baseline

97 Monitor well points

system to extract

minimum of 4.4

million litres/day

on 96% of days

Monitor well

points system to

extract minimum

of 4.4 million

litres/day on

96% of days

Percentage 96 96

22.4. Increase procurement

from disadvantaged

businesses (level 1 to 5)

Achieved 93% for

the period ending

June 2014

Achieved

89% for the

period ending

June 2015

To procure 85% of

all goods &

services from

historically

disadvantaged

businesses (level 1

to 5)

To procure 85%

of all goods &

services from

historically

disadvantaged

businesses (level

1 to 5)

Percentage 85 85

22.5. Manage actual

occupancy of lettable space

against available

Achieved 99.60%

occupancy

Achieved

99%

occupancy

To achieve 95% of

occupancy of

lettable space in

the Village Walk

To achieve 95%

of occupancy of

lettable space in

the Village Walk

Percentage 95 95

Plan 22: uShaka

Key Performance

Indicator

Amended Key


Baseline as at

30 June 2014

Amended

Baseline

Annual Target

2015 / 2016

Amended

Annual Target

2015/2016

Five Year

Target

Amended Five

Year Target

Unit of

Measure

Amended

Unit of

Measure

Q3 Target

Mar 2016

Amended

Q3 Target

Mar 2016

Q4

Target

June

2016

Amended

Q4 Target

June 2016


22.6. Survey guests and

obtain 95% "overall park

experience" positive guest

satisfaction.

Achieved overall

95% park

experience

satisfaction from

the surveyed

guests

Achieved

overall 95%

park

experience

satisfaction

from the

surveyed

guests

To survey 500

guests per month

to achieve 95% of

"overall park

experience"

satisfaction from

the surveyed

guests.

To survey 500

guests per month

to achieve 95%

of "overall park

experience"

satisfaction from

the surveyed

guests.

Percentage 95 95

22.7. Not exceed 10 lost

time injuries

New KPI- No

baseline

11 To not exceed 10

lost time injuries

To not exceed 10

lost time injuries

Number 10 0 10 The target is annual,

therefore there should

be no quarterly targets

22.8. Achieve a Clean audit

opinion for prior financial

year.

Achieved Achieved To achieve a clean

audit opinion for

prior financial year

To achieve a

clean audit

opinion for prior

financial year

Yes/No Yes 0 Yes This is an annual target

and measure is Yes/No

22.9. Compilation of

effective Employment

Equity plans and reports for

Top Management

New KPI- No

baseline

86% To achieve 71% of

the designated

group at Top

Management level

To achieve 71%

of the designated

group at Top

Management

level

Percentage 71 71




Senior Management

New KPI- No

baseline

64% To achieve 76%

of the designated

group at Senior

Management level

To achieve 76%

of the designated

group at Senior

Management

level

Percentage 76 76




Middle management

New KPI- No

baseline

95% To achieve 87% of

the designated

group at Middle

Management level

To achieve 87%

of the designated

group at Middle

Management

level

Percentage 87 87

22.12. Retention of key

DMTP technical personnel

69% of retention

achieved

89% of

retention

achieved

To achieve 80%

retention of key

critical posts

identified

To achieve 80%

retention of key

critical posts

identified

Percentage 80 80

22.13. Retain key SAAMBR

technical personnel

100% retention 100%

retention

To achieve 80%

retention of key

critical posts

identified

To achieve

90% retention

of key critical

posts

identified.

To achieve 80%

retention of key

critical posts

identified

To achieve

90%

retention of

key critical

posts

identified.

Percentage 80 90 80 90 Target has been

amended to be in line

with baseline and

current achievement.

Key Performance

Indicator

Amended Key


Baseline as at

30 June 2014

Amended

Baseline

Annual Target

2015 / 2016

Amended

Annual Target

2015/2016

Five Year

Target

Amended Five

Year Target

Unit of

Measure

Amended

Unit of

Measure

Q3 Target

Mar 2016

Amended

Q3 Target

Mar 2016

Q4

Target

June

2016

Amended

Q4 Target

June 2016


22.14. Achievement of

budgeted admissions.

Achieved 87% of

adjusted

budgeted

admissions

Achieved

92% of

adjusted

budgeted

admissions

Achievement of

adjusted budgeted

admissions

Achievement of

adjusted

budgeted

admissions

Percentage 100 100 No amendment to

target, however a

tolerance level of

between 95% and

100% has been agreed

upon.


Budgeted Ticketing

Revenue.

New KPI- No

baseline

Achieved

94% of

adjusted

budgeted

revenues-

Ticketing

Achievement of

adjusted ticketing

budgeted

revenues

Achievement of

adjusted ticketing

budgeted

revenues


target, however a

tolerance level of

between 95% and


upon.

22.16. Hold 4 anchor

events

New KPI- No

baseline

2 To hold four

anchor events

To hold four

anchor events

Number 3 4 Kindly consider updating

the Q3 and Q4 targets,

as the Q2 target of 2 has

already been achieved in

Q1.


Budgeted Food and

Beverage Revenue.

Achieved 100% of

adjusted budget

YTD

Achieved

83% of

adjusted

budget YTD

To achieve 100%

of adjusted

budgeted

revenues for Food

& Beverage

Income

To achieve 100%

of adjusted

budgeted

revenues for

Food & Beverage

Income


target, however a

tolerance level of

between 95% and


upon.


Budgeted Merchandising

Revenue.

Achieved 98% of

adjusted budget

YTD

Achieved

88% of

adjusted

budget YTD

To achieve 100%

of adjusted

budgeted

revenues for

Merchandising

Income

To achieve 100%

of adjusted

budgeted

revenues for

Merchandising

Income


target, however a

tolerance level of

between 95% and


upon.


Budgeted Rental Income.

Achieved 111% of

adjusted budget.

Achieved

103% of

adjusted

budget.

To achieve 100%

of adjusted

budgeted

revenues for

Rental Income

To achieve 100%

of adjusted

budgeted

revenues for

Rental Income

Percentage 100 100

22.20. Ensure that schools

footfall as per adjusted

budget is achieved

112 827 learners 150330

learners

112827 As per financial

budget

Number 95446 112827

Key Performance

Indicator

Amended Key


Baseline as at

30 June 2014

Amended

Baseline

Annual Target

2015 / 2016

Amended

Annual Target

2015/2016

Five Year

Target

Amended Five

Year Target

Unit of

Measure

Amended

Unit of

Measure

Q3 Target

Mar 2016

Amended

Q3 Target

Mar 2016

Q4

Target

June

2016

Amended

Q4 Target

June 2016


22.21. Manage F&B debtors

& sponsorship debtors days

against targeted debtors

days

75% of functions

debtors within 30

days

New KPI - No

Baseline.

To ensure that all

F&B and

sponsorship

debtors are

collected within 30

days

To ensure that

all F & B

debtors are

collected

within 30

days.

To ensure that all

F&B and

sponsorship

debtors are

collected within

30 days

To ensure

that all F & B

debtors are

collected

within 30

days.

Percentage 100 100 F&B debtors have to be

collected within 30 days

as part of compliance

requirements but

Sponsorship debtors can

only be subject to terms

and conditions in the

sponsorship contract.

22.22. Provide large

aquarium exhibits, which

are optimally stocked with

attractive and educationally

stimulating organisms

All 6 large

exhibits stocked

and opened to

the public 100%

of the time

All 7 large

exhibits

stocked and

opened to the

public 100%

of the time

Ensure that, at

any one time in

the year, 5 large

exhibits are open

Ensure that, at

any one time in

the year, 5 large

exhibits are open

Number 5 5

22.23. Provide small

aquarium exhibits, which

are optimally stocked with



45 small exhibits

optimally stocked

and open to

public 100% of

the time

43 small

exhibits

optimally

stocked and

open to public

100% of the

time

Ensure that, at

any one time in

the year, 35 small

exhibits are open

Ensure that, at

any one time in

the year, 35

small exhibits are

open

Number 35 35

22.24. Provide at least one

new aquarium exhibit each

year, optimally stocked with



1 new exhibit

opened - glass

shrimp

1 new exhibit

opened - sea

horse exhibit

To develop at

least one new

exhibit each year

To develop at

least one new

exhibit each year

Number 0 1

22.25. Deliver conservation

orientated, entertaining and

educational dolphin shows

to guests

242 803 To do 760 dolphin

presentations a

year except when

pool down for

maintenance

To do 760

dolphin

presentations a

year except when

pool down for

maintenance

Number 570 590 760 Quarterly targets

modified to better reflect

seasonal differences in

visitor numbers and

therefore extra number

of shows provided.

Key Performance

Indicator

Amended Key


Baseline as at

30 June 2014

Amended

Baseline

Annual Target

2015 / 2016

Amended

Annual Target

2015/2016

Five Year

Target

Amended Five

Year Target

Unit of

Measure

Amended

Unit of

Measure

Q3 Target

Mar 2016

Amended

Q3 Target

Mar 2016

Q4

Target

June

2016

Amended

Q4 Target

June 2016


22.26. Offer penguin feed

presentations to guests

126 1095 To do 760 penguin

presentations a

year except when

pool down for

maintenance

To do 760

penguin

presentations a

year except when

pool down for

maintenance

Number 570 760

22.27. Present entertaining

and educational seal shows

to guests

212 772 To do 760 seal

presentations a

year except when

pool down for

maintenance

To do 760 seal

presentations a

year except when

pool down for

maintenance

Number 570 568 760 Quarterly targets

modified to better reflect

seasonal differences in

visitor numbers and

therefore extra number

of shows provided.

22.28. Manage rental

debtors days against

targeted debtors days

New KPI - No

Baseline.

100% To ensure that all

retail debtors are

collected within 30

days(except those

that have followed

the legal route)

To ensure that all

retail debtors are

collected within

30 days (except

those that have

followed the legal

route)

Percentage 100 100

22.29. Maintain recognition

as a centre of excellence in

marine conservation,

education and live animal

displays

New KPI - No

Baseline.

100% 100% compliance

to PAAZA

accreditation

requirement

100% compliance

to PAAZA

accreditation

requirements

Percentage Yes/No 100 Yes 100 Yes Percentage is not

reflective of the process.

The certification process

results in presence or

absence of PAAZA

accreditation, therefore

the target can only be

yes (present) or no

(absent).


budgeted footfall.

New KPI - No

Baseline.

New KPI - No

Baseline.

Achievement of

budgeted footfalls.

Achievement of

budgeted

footfalls.


target, however a

tolerance level of

between 95% and


upon.

22.31. Achieve budgeted

Earnings Before Interest,

Tax, Depreciation and

Amortisation (EBITDA) to

Revenue ratio.

New KPI - No

Baseline.

New KPI - No

Baseline.

To achieve annual

EBITDA to

Revenue ratio of

4.67%

To achieve

budgeted

EBIDTA

To achieve

EBITDA to

Revenue ratio of

5.95%

To achieve

budgeted

EBIDTA

Percentage Number 4.67 7,6m 4.67 -1,5m Target has been

amended to be in line

with the adjusted

budget.

Key Performance

Indicator

Amended Key


Baseline as at

30 June 2014

Amended

Baseline

Annual Target

2015 / 2016

Amended

Annual Target

2015/2016

Five Year

Target

Amended Five

Year Target

Unit of

Measure

Amended

Unit of

Measure

Q3 Target

Mar 2016

Amended

Q3 Target

Mar 2016

Q4

Target

June

2016

Amended

Q4 Target

June 2016


22.32. Manage creditor

payment days against

legislated payment days.

New KPI - No

Baseline.

New KPI - No

Baseline.

To ensure that all

creditors are paid

within 30 days of

receipt of a valid

invoice.

To ensure that all

creditors are paid

within 30 days of

receipt of a valid

invoice.

Percentage 100 100

Manage creditor

payment days against

legislated payment

days.

New KPI - No

Baseline.

To ensure that

all

sponsorship

debtors are

collected

according to

the terms of

each

sponsorship

contract

To ensure

that all

sponsorship

debtors are

collected

according to

the terms of

each

sponsorship

contract

Percentage 100 100 New KPI. This was

previously included in

KPI 22.21

National Key

Performance

Area

Strategic

Focus Area

(Objective)

Key Performance Indicator Amended Key Performance

Indicator

Baseline

as at 30

June 2015

Amended

Baseline

Unit Of

Measure

Amended Unit

of Measure

Annual

Target

2015/2016

Amended

Annual Target

5 year target Amended

Five Year

Target

Quarter 3 Amended

Target 3

Value

Quarter 4 Amended

Target 4

Value


Jobs - Creating

job

opportunities

23.1. Number of job

opportunities created

5000 8898 Number 5000 5500 0.00 5000.00

Retail Space -

Increase

occupancy

23.2 To maximise occupancy

percentage of all lettable

space

75% 76.6 Percentage 75% 100% 75% 75%

Event venues 23.3 To increase the number

of events booked at the

stadium and its precinct

New KPI - No

Baseline.

Number 103 1885 103 103 New KPI added

Occupational

Health and

Safety

Standards

23.4 To obtain a Disabling

Injury Frequency Rate (DIFR)

score of lower than 6.0

<6 0 Number <6 <5 <6 <6

Customer

satisfaction

23.5 To survey 100 guests

per month to achieve total

customer satisfaction.

1200 1233 surveys /

92% customer

satisfaction

Number 1200 1500 900 1200

23.6. Ensure the

implementation of audit

recommendation at MMS

Deleted 100% Percentage 100% 100% 100% 100% Monitored separately through audit

logs

23.7. % Training achieved

against the Planned Training

as per annual Work Skills

Plan

23.7 To conduct a total

number of 10 trainings per

annum as per 2015'16 WSP

training plan

100 New Unit of

Measure- No

Baseline.

Percentage Number 1 10 100% 50 70% 7 100% 10 Ammended wording to align with WSP

requirements

Moses Mabhida Stadium - 15/16


LOCAL

ECONOMIC

DEVELOPME

NT

GOVERNAN

CE

Create an

efficient,

effective and

accountable

administration

TRANSFOR

MATION AND

ORGANISATI

ONAL

DEVELOPME

NT

National Key

Performance

Area

Strategic

Focus Area

(Objective)

Key Performance Indicator Amended Key Performance

Indicator

Baseline

as at 30

June 2015

Amended

Baseline

Unit Of

Measure

Amended Unit

of Measure

Annual

Target

2015/2016

Amended

Annual Target

5 year target Amended

Five Year

Target

Quarter 3 Amended

Target 3

Value

Quarter 4 Amended

Target 4

Value


23.8 .Ensure risks are

identified and mitigated

according to the risk plan and

monitor milestones

100% New KPI - No

Baseline.

Percentage 100% 100% 100% 100%

23.9. Total number of

students engaged in financial

year as per the approved plan

10 2 Number Number 10 10 50 12 7 7 10 10 Ammended to align with WSP

requirments

To identify and

retain critical

technical skills,

required for

long-term

sustainability of

the stadium

and minimise

skills exodus

23.10. Retention of key

technical personnel.

Deleted 70% 100% Percentage 70% 80% 70% 70% It was agreed with DCM Mbhele and

the Audit Committee that this KPI did

not reflect the strategic nature of the

organisation as the Technical

department is but 1 dept in the stadium-

why retain only them and not the other

role players.

Expenditure

(cost control)

23.11 Actual operating

expenditure not to exceed

approved budget

Yes Yes/No Yes Yes/No Yes Yes

Capital

expenditure

budget

23.12 Capital Expenditure

percentage spent vs budget

for financial year

100% Percentage 100% 100% 0% 100%

23.13 Ensure that all stadium

debts are collected within the

specified time frames

23.13 Ensure that all stadium

retail tenant invoices are paid

within 30 days

100% New KPI - No

Baseline.

Percentage 100% 100% 100% 100% The KPI was amended since we were

unable to measure the target properly

and the KPI was not specific.

23.14 Ensure that all event

invoices are paid prior to the

event date

New KPI - No

Baseline.

Percentage 100% 100% 100% 100% The KPI was amended since we were

unable to measure the target properly

and the KPI was not specific.

TRANSFOR

MATION AND

ORGANISATI

ONAL

DEVELOPME

NT

Create an

efficient,

effective and

accountable

administration

Debtors

Documents

Plan owner: Musa Mbhele - Durban...Target during 2015/16 77.5% Achievement of Project as per the SDBIP Target during 2015/16 An efficient, enabling platform for the Informal Economy