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PKI is Alive and Well: The Symantec Managed PKI Service Marty Jost Product Marketing, User Authentication 1 Lance Handorf Technical Enablement, PKI Solutions

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PKI is Alive and Well: The Symantec Managed PKI Service Marty Jost Product Marketing, User Authentication

1

Lance Handorf Technical Enablement, PKI Solutions

Agenda

PKI Background: Problems and Solutions

Symantec Managed PKI: Customer Use Cases 2

3

1

Demonstration

SYMANTEC VISION 2012

Initial PKI Use Fueled by Business Migration to Internet

3

• Cost cutting drives more

businesses to online model

• Competitive necessity

• Non-repudiation an

essential element of

e-commerce

Failure to enable =

loss of agility

Enable Growth and

remain competitive

• Protect public image

• High value targets

• Hacker profiles evolving

from attention seekers to

organized sponsorship

Public security breaches =

lost customer confidence

Manage risk to

assets and brand

SYMANTEC VISION 2012

• SSL technology authenticates the web site

• Web site identity verified as part of cert issuance

• Relies on CA root certificates embedded in browsers

• Most common use cases implement passwords for client authentication to site

• SSL web site certificate used to encrypt information during online session

Business Related Authentication

4

SSL Use Case

• Identifies identity of code signing developer • Provides virtual “shrink wrap” to ensure code

is not altered after signing

Code Signing Use Case

Verify the organization you are doing business with

SYMANTEC VISION 2012

Digital Certificates Have Additional Versatility

5

Digital Signatures

Strengthen integrity and audit potential

of electronic transactions

Validate users and user data

SYMANTEC VISION 2012

What Exactly Is a User or Device Certificate?

• File conforming to a standard (X.509, PEM etc)

• Strength comes from Public-key Crypto

– Keys commonly 1024 bit

– Increasingly 2048 bit

• Stored on user device (or a smart card)

• Contains some required information

– User or device name

– Public key

– Hash of itself

– Signature of issuing authority

• Customizable through meta-data

– Extension fields

– Customer specific information

Symantec Confidential – Do Not Distribute 6

A Digital Identity

SYMANTEC VISION 2012

Symantec Strong Authentication Solutions

Risk-based Authentication 7

Flexibile, diverse technology for broad customer requirements

Symantec™ Web-based Management Symantec™ Cloud-based Authentication Infrastructure

Validation and Identity Protection Service

Multiple Credential Form Factors

(OTP or Risk-based)

Available in hardware or software Stored on disk or “token”

Symantec Managed PKI Service

Device and User Certificates Authorization gateway to cloud

Single Sign-on

Symantec O3

Agenda

PKI Background: Problems and Solutions

Symantec Managed PKI: Customer Use Cases 2

3

1

Demonstration

SYMANTEC VISION 2012

Symantec Enterprise Customers Use PKI as an Enabler

9

Improve Business Agility and Business Processes

Mobility to create a flexible workforce

Supply chain integration to for better collaboration

Comply with business ecosystem requirements

SYMANTEC VISION 2012

Symantec Managed PKI Solution

10

Out of Box Support for Multiple Use Cases

Infrastructure Authentication

Transparent WIFI , EAP enabled wired switch, or Mobile Device Mgmt

Strong Web Authentication

Authenticate to web apps via a browser

Document Signing

Digitally signatures for Adobe PDF , MiS Office and others

Secure Email

Digitally signed, encrypted email communications

Secure Remote Access

Strong authentication to networks via VPN

+ Other Initiatives

• Multi-use Smart Cards (HSPD 12/PIV)

• Healthcare Information Exchange (HIE)

SYMANTEC VISION 2012

How Do You Manage Certificates?

Symantec Managed PKI Service – Solution Overview 11

One option is to self-manage with readily PKI available tools

Certificate Software & Hardware

&%$#!

Not easy to use Not always Multi-platform? Will it Scale?

Microsoft

SYMANTEC VISION 2012

Other Requirements for Trusted PKI

12

Certificate Software & Hardware

Service Availability

Application Integration

Security Services

and key recovery Secure

Infrastructure Policy & Practices

Risk and Liability Management

Application Consulting

User Support

12

Hardware and software are just one piece of the puzzle A PKI requires: technology, people, facilities, policy,

procedures, and integration

SYMANTEC VISION 2012 Symantec Confidential

Symantec Managed PKI is Full Service Platform

• Root of Trust (global)

• Validation

• Management roles

• Tools

• Workflow

• Key Recovery

• Reporting

• Etc.

Everything is built-in

Systems Best Practices Redundancy

Turn key system – customer just provides administrator

SYMANTEC VISION 2012

Symantec Managed PKI Advantages

14

Build Your Own

Servers

Secure Facility

Backup and Recovery

PKI Software

Operational costs can soon exceed

even free software benefits

Trained PKI Expert

Administration, monitoring and auditing

Managed PKI Service

Software and System

Maintenance

Your PKI Administrator

vs.

• Much faster to deploy

• Won’t be hurt by employee departure

• Lower total cost of ownership (TC0)

• No infrastructure capital investment

• No maintenance

• Ease of use

• Leverage operational excellence

• Secure, audited operations

• High Availability (HA) and high capacity

• 24/7 support and binding SLAs

• Certifications and accredited policy

SYMANTEC VISION 2012

Flexible Topology Options Decide or change at any point

Cloud

Cloud PKI Infrastructure

• All-Inclusive Infrastructure

• Unified Administration

• Supports Common Uses Cases

Clientless

Client-Enabled

Hybrid

PKI Enterprise Gateway

• Directory-Driven Automation

• Local Registration Authority

• Native OS PKI Compatibility

SYMANTEC VISION 2012

Client-Enabled

Client vs. Client-less

Both client-less and client provide:

• Browser-agnostic enrollment

• SCEP enrollment by Apple iOS

PKI client software

• Application auto-configuration

• Automatic certificate renewal

• Client-side updates possible through via enterprise software management system

16

Easier to Manage, Simpler to Use

SYMANTEC VISION 2012

Pre-Provisioning Capabilities Speed Time to Value

Web Gateway

Configuration

Content for customized

web pages

17

Trust policy, system,

and user provisioning

Certificate policy

Format and metadata

Cryptographic algorithms

Security Level

(PIN required?)

Certificate store

Enrollment method

and authentication

Backend and site setup

SYMANTEC VISION 2012

Templatized Approach Simplifies Certificate Provisioning

• Step-by-step guidance

• Pre-defined where practical

• Use anytime: initial deployment or expansion

18

SYMANTEC VISION 2012

Simple to Customize for Client, HSMs and Other Options

19

SYMANTEC VISION 2012

Advanced End-point Automation

• Auto-enable applications to use

– Browsers (IE, Firefox, etc.)

– email

– VPN

– Adobe

– WiFi

• Publish to directory

• Transparent Renewal

20

Certificate requested … Now what?

SYMANTEC VISION 2012

Excellent Integration with iOS and Mobile Management

Symantec Managed PKI Service – Solution Overview 21

1) Direct Enrollment

• Direct Enrollment requires no MDM server and uses built in features of Apple iOS – providing certificate related features

• MDM Enrollment acts as a proxy and provides a superset of features available through the MDM provider

Best PKI support of Simple Certificate Enrollment Protocol (SCEP)

SYMANTEC VISION 2012

Eric Ouellet et al.

“Factors Impacting PKI and PKO Insourcing and Outsourcing “

Gartner, 2010

Organizations should

focus on minimizing

complexity and

remembering the

business reasons for using

public-key technology.

22

SYMANTEC VISION 2012

Demonstration

Risk-based Authentication 23

SYMANTEC VISION 2012

MPKI

24

Internet

PKI Administrator

Symantec Cloud

Managed PKI

Certificate Services

SCEP Server

Web Services

PKI Manager

VPN

=enrollment link = SCEP request & VPN profile

=certificate

Tablet User

Enrollment code

SYMANTEC VISION 2012 Risk-based Authentication 25

Questions?

Thank you!

Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.

Thank you!

Symantec Managed PKI Service – Solution Overview 26