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Pit Appointments: A new collaborative Psychiatric Assessment

Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

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Page 1: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Pit Appointments:A new collaborative Psychiatric Assessment

Page 2: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

A Race Against TimeDr. Marilyn Thorpe, Psychiatrist

Page 3: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry
Page 4: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry
Page 5: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Our Family Doctors in 2013

122Mental health patients per week

= average 17 per day

Page 6: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Our Family Doctors in 2013

Average 43 day wait for psychiatry

(up to 272)

Dissatisfied100%

122Mental health patients per week

= average 17 per day

Page 7: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry
Page 8: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

And the Psychiatrist Survey Says…

• March 2015, 50% of psychiatric consultations could have been treated with less time

• April, 40 patients on the waiting list

• Team reviewed and allotted 36/40 for “pit spots”

• May 14, 2015 began four 30

minute spots 3 days a week

• Proved successful

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Pit Assessments at UVic

PIT Project - Specialist Services Committee

Page 10: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

UCL

LCL

0

10

20

30

40

50

60

70be

fore

May

-14

Jun-

14

Jul-1

4

Aug-

14

Sep-

14

Oct

-14

Nov

-14

Dec

-14

Jan-

15

Feb-

15

Mar

-15

Apr-1

5

May

-15

Jun-

15

Jul-1

5

Aug-

15

Sep-

15

Oct

-15

Nov

-15

Dec

-15

Jan-

16

Feb-

16

Mar

-16

Apr-1

6

May

-16

Jun-

16

Jul-1

6

Aug-

16

Sep-

16

Oct

-16

Nov

-16

Dec

-16

Aver

age

Wai

t (da

ys)

Pit Assessments Reduced Wait Times to See a Psychiatrist

Before Pit

Pit Starts

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UCL

LCL

0

10

20

30

40

50

60

7020

13-0

1-01

2013

-02-

0120

13-0

3-01

2013

-04-

0120

13-0

5-01

2013

-06-

0120

13-0

7-01

2013

-08-

0120

13-0

9-01

2013

-10-

0120

13-1

1-01

2013

-12-

0120

14-0

1-01

2014

-02-

0120

14-0

3-01

2014

-04-

0120

14-0

5-01

2014

-06-

0120

14-0

7-01

2014

-08-

0120

14-0

9-01

2014

-10-

0120

14-1

1-01

2014

-12-

0120

15-0

1-01

2015

-02-

0120

15-0

3-01

2015

-04-

0120

15-0

5-01

2015

-06-

0120

15-0

7-01

2015

-08-

0120

15-0

9-01

2015

-10-

0120

15-1

1-01

2015

-12-

0120

16-0

1-01

2016

-02-

0120

16-0

3-01

2016

-04-

0120

16-0

5-01

2016

-06-

0120

16-0

7-01

2016

-08-

0120

16-0

9-01

2016

-10-

0120

16-1

1-01

2016

-12-

01

Wait Times for Psychiatric Consultations Also Fell After Pit Assessments

Day

s W

ait

Pit Starts

Page 12: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Psychiatry Wait Times Significantly Reduced

4335

231512 11 10

05

1015202530354045

2013 2014 2015 2016

Day

s W

ait

Consultations

Pit Assessments

* transition year

Page 13: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

What is a Pit Assessment?

Page 14: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Making a Referral

• Filling out the form

• What is the Family Doctor looking for?

• What is the patient looking for?

• Option: doing it with the patient

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Briefing

50

Briefing

Family Doctor describes patient history and current problem

Page 16: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

The Pit

Briefing

5

The Pit

250

Introduction Goals Interview

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Closing

5 250 30

ClosingThe PitBriefing

Family Doctor organizes treatment plan and prescribes as necessary

Psychiatrist documents

Page 18: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

A Pit Assessment

30

5

25

Page 19: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Essential Factors for a Successful Pit

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Rapport

1. An established relationship between the family doctor

and the patient (mandatory)

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Team Mentality

1. An established relationship between the family doctor

and the patient (mandatory)

2. A collaborative, respectful atmosphere

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Clear Expectations

1. An established relationship between the family doctor

and the patient (mandatory)

2. A collaborative, respectful atmosphere

3. Referral Form & Patient Information Sheet

Page 23: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Punctuality

1. An established relationship between the family doctor

and the patient (mandatory)

2. A collaborative, respectful atmosphere

3. Referral Form & Patient Information Sheet

4. Start on time (changed times)

Page 24: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Communicate About Next Steps

1. An established relationship between the family doctor

and the patient (mandatory)

2. A collaborative, respectful atmosphere

3. Referral Form & Patient Information Sheet

4. Start on time (changed times)

5. End with a definitive plan (contingency)

Page 25: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Benefits From a Family Doctor’s Perspective

• Interviews with family doctors revealed pit

assessments:

• Improve their competence

• Improve their confidence

• Teach them about• Medications and treatment options

• How to decipher coping and complicating personality factors

Page 26: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Benefits From a Psychiatrist’s Perspective

• Less paperwork for psychiatrists

• 50% less psychiatry cost than traditional consultations

• Increased team work and support in crisis

• Satisfaction knowing patients will be followed well

• Intense and use high clinical acumen

Page 27: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Patient’s Perspective

• Trust in the family doctor

• Comfort of the doctor and room

• Not having to repeat their story

• Having rapid access to a psychiatrist

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Because I was in a crisis … [I had a pit] instead of waiting for [a] consultation. I'm glad that they realized how important it was for me to start seeing someone immediately.

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Having the doctor with me as an advocate was very helpful. I find being alone with psychiatrists very difficult.

Page 30: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

I got in very quickly, the [psychiatrist] already had an understanding of my history as given to her by my doctor,and we were able to focus on what was the issue at the present time.

Page 31: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Most Students Preferred the Shorter Wait

22%

78%

0 5 10 15 20

Would have preferred a longer wait for a full consultation

Preferred shorter wait for a pit assessment

Number of StudentsN = 23

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13% 45% 42%

-5 5 15 25 35

Number of StudentsN = 38

Not Helpul Mildly Helpful Very Helpful

Pit Assessments

Most Students Find Pit Assessments Helpful

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Who is Suitable for Pit Assessment?

• Medication question

• Consult wanted (by community or patient) but not indicated

• Question of complicating personality disorder

• Differentiating bipolar disorder from personality disorder

• Verification of present treatment

• Triage for psychotherapy

Page 34: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Either Pit Assessment or Consultation

• Recommendations for crisis management

• Recommendations with potential medical-legal worries

• Questioning Autistic Spectrum Disorder (patient

tolerance specific)

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Better Suited for a Psychiatric Consultation

• Psychosis

• Management of complicated affective disorder

• Patient with multiple acute priorities and a long

complicated history

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Suitable for Reason for Referral

Pit Assessment • Medication question• Consult wanted (by community or patient) but not indicated• Triage for psychotherapy• Is this case being complicated by a personality disorder• Differentiating bipolar disorder from personality disorder• Am I on the right track with my treatment?

Psychiatric Consultation

• Psychosis• Management of complicated affective disorder• Patient with long complicated history and I do not know

where to start

Either type • Recommendations for crisis management• Recommendations with potential medical-legal worries• Is this Autistic Spectrum Disorder? (patient tolerance

specific)

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Let us show you

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If implemented at your organization, pit assessments could:

Decrease wait times to see a psychiatrist

Reduce the number psychiatric consultations necessary, and decrease wait times for them

Decrease emergency room visits

Help patients get well faster

Improve knowledge of family doctors

Help students succeed academically and live well

Page 39: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Work smarter, not harder

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The Pitfalls and Buy In

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A Pit Assessment

30

5

25

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The Buy In

http://webarchive.nationalarchi

ves.gov.uk/20150401220127/

http://www.institute.nhs.uk/ind

ex.php?option=com_spread_

and_adoption

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Spread

Other universities?

General community Family Practice?

Funding

family doctors

two physicians billing simultaneously

travel time

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Suggestion for Ontario:

thanks to Denise Belanger, U Ottawa at CACUSS:

We made part of our health services a “Family Health

Team” which gives us sessional “fit funding” to pay for

psychiatry.

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Page 46: Pit Appointments: A new collaborative Psychiatric Assessmentpitproject.ca/wp-content/uploads/2017/08/1-Pit...2017/08/01  · Our Family Doctors in 2013 Average 43 day wait for psychiatry

Project Team (Pit Crew) Members

Funding for this initiative was provided for by the Specialist Services Committee (SSC), one of four joint collaborative committees representing a partnership of Doctors of BC and the BC Ministry of Health.

SECONDARYDr. Andre Kushniruk – Co-InvestigatorDr. Elizabeth Borycki – Co-InvestigatorDr. Judy Burgess – Clinic DirectorDr. Leigh Greiner – Data Analyst

COREDr. Marilyn Thorpe – Project LeadHelen Monkman – Project ManagerDr. Oona Hayes – GP Mental Health LeadDr. James Felix – GP Mental Health LeadTheresa Brown – MOA for Mental Health Geraldine Kiss – MOA for Family Doctors

FAMILY DOCTORSDr. S. Baskerville-Bridges Dr. J. Bowles Dr. M. Brydon Dr. W. DysonDr. B. Fraser Dr. K. Foster Dr. J. FryDr. C. Gray Dr. T. GarnettDr. J. KimDr. C. LeviaDr. S. MartinDr. B. Meeker Dr. S. StewartDr. L .Warder

PSYCHIATRISTSDr. E. BurrellDr. M. CooperDr. J. CheekDr. C. DuncalfDr. M. Ganzer (Resident) Dr. I. LorinczDr. P. Singh (Resident)

MH NURSECathy Buchan

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Special thank you to:

• Natalia Jaworska (U Calgary, McGill U)

• Elisea De Somma (U Calgary, York U)

• Bernice Fonseka (U Calgary)

• Emma Heck ((U Calgary, Queens U)

• Glenda MacQueen (U Calgary)

Mental Health Services for Students at Postsecondary Institutions: A

National Survey, Can J Psychiatry. 2016. 61(12): 766-775

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Contact Information

[email protected]

pitproject.ca

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Thank you!

Questions and Suggestions?