PinpointThen, Now and Forward

New Release of

Pinpoint is the face of AEA

Customers surveyed are not using Pinpoint because:• It was too slow• They couldn’t get pricing• It was unstable• They felt it was archaic

We have a great product, Years of work has been put into it,The technology (behind the scenes)

has been kept up to date

Pinpoint has had a facelift Pinpoint is completely restructuredPinpoint has been stabilisedso we need to put our

Innovating ahead of the competition

Get people talking about us90% of business is done by “word of mouth”

“You need to make customers who aren’t your customers, wish they were.” – Gary Vaynerchuk – The Thank You Economy

Indifference is The Silent Business Killer

The face of indifference

Pinpoint is now different, not indifferent to our clients needs.

The PastOnto the future

“Viral” application

There’s been a total overhaul

http://http://www.smartcompany.com.au/technology/online/32768-australians-go-local-with-smartphones----and-three-other-trends-from-google-s-latest-research.html#

Australia now ranks second in the world in terms of smartphone penetration

65% own a smartphone

The surprising research findings paint Australians as more tech-savvy than even some experts have anticipated. But it is also a warning for why retailers need to be more focused on "omni-channel" retailing than ever before.But this is the kicker – 68% said they research a product or service from their device. Of those, two-thirds said they made a purchase on their phones, up from 28% last year

The Google study found nine out of 10 smartphone owners have searched for local information, and more importantly, eight out of 10 have taken action as a result.

Tablets to reach 70% of Australians by 2017Read more: http://www.smh.com.au/digital-life/tablets/tablets-to-reach-70-of-australians-by-2017-20130313-2fz9o.html#ixzz2tdRYI8yG

More tablets will be shipped in 2015 than desktop computers and laptops combined.

From 15 seconds to

What’s been done:

Pinpoint ready to dominate (again)

• Ready for the future (native mobile applications)• Increased Stability• Increased Efficiency• Responsive Design• Improved “look and feel”• Mobile Friendly• Syncing with “the cloud”• Error reporting• Usage monitoring• SEO statistics• Improved communications• Quicker response times• Improved reporting• Improved ordering• Ready to work on multiple devices

• Faster Server Performance;• Faster Database Performance;• Faster Program Performance;• Faster Internet Performance.

A lot of work has gone into:

I’ve been busy in the last 5 months putting in a monumental effort to get

AEA has more responses for our part numbers (including cross references) than any site in the world. Coolpro are running a close second and Ashdown is next.

We can automatically “scrape” how we rank for page one searches for all part numbers.

Searching for part numbers on Google

nearly half are using local business-related apps

Websites need to be “responsive”

Websites need to be fast

The future:

“Native Applications”

WORA (Write Once, Run Anywhere)

• Internet (Website)• 5 flavours of Windows (PC, Windows Phone, Surface, Surface Pro and Windows 8)• 2 Flavours of Apple (iPhone and iPad)• Android

Mobile users react poorly to sluggish performance. Native apps have more direct access to optimized OS modules and hardware features…which means better performance, faster, more immediate interaction.

Download from Windows Store, Apple Store, and/or Google Play

a new report from Compuware suggests that consumer preference is strongly in favour of apps (85%) ahead of mobile sites.

http://econsultancy.com/blog/62326-85-of-consumers-favour-apps-over-mobile-websites

Mobile Web Sites vs Native Applications Strategy Shift

http://www.nngroup.com/articles/mobile-sites-vs-apps-strategy-shift/

Current Mobile Strategy: Apps BestAs of this writing (March 2013), there's no contest: ship mobile apps if you can afford it.

The new design is just scratching the surface of the work done.

The “heavy duty changes” are what you don’t see. Like overhauling an engine.

The deeper the foundation the higher you can build. And the foundation is very deep.

Pinpoint has been converted from a Website to a Responsive Web Application.The code is now running behind an “MVC framework” and is compatible with Xamarin.The code is ready to be smoothly converted to for portable devices.The “heavy lifting” or “engine” to make this possible (using MVVM) has already been done.Simplicity by making basic “funnels” (SQL/Sqlite, Encryption, SOAP, all through one Jquery client)

Jquery (from page or webpage)

SQL/Sqlite Synchronization

EncryptionSOAP (talks to server)

Jquery funnel feeds to everything else

Runs on multiple processorsRuns on multiple Operating Systems

Using what we already have to make it better

Disconnected data (database through WCF)

Microsoft no longer provide aspx options

From bound code (aspx to jquery and SOAP)

MVC (Model, View, Controller)

2013 was a year of Paradigm shifts

Failover Web Servers, never down for longer a minute, data synchronised every 30 minutesBacked up and synchronised from the cloud

The “engine” for mobile apps has already been done.Truly “native” code using WebViews.

Planned to be ready for 2015.

Oh, and did I mention, it’s native

But wait, there’s more

APIIncreased business by Strategic PartneringResellers can place a search and results link on their own websiteThe data links back to Pinpoint and is always up-to-date

We should promote this as a Value Added Service for our clients

Our Search box, on your clients website, can do shopping, ordering and shipping as well

Compared to competition:

• Easier to search and find relevant parts• Partnering via API• Responsive web design• More images

• Improved ordering including Pick Slip printer per branch;• Weekly specials on homepage;• Ability to upload required part;• Map location for branches;• Closest branch information;• Stock levels per branch (AEA staff only);• Improved searching;• Faster warranty claims;• Ability to add more information, i.e. schematics;• Automatic catalogue generation;• Disconnect database using WCF (improved security);• Run it on your PC as an application;• Run it on your mobile device as an application;• Send brochures as faxes;• Rapid (one touch) order button;• and more. WCF

Disconnecting client with jQuery, disconnecting SQL with WCF

Constantly EvolvingExpect even more in the next 6 months to a year:

Plans for an Electronic Catalogue

• Always up to date• Ability to get pricing and do ordering if online• Synchronises with data when online• Works offline• Images and data stored locally (encrypted)• Can download from the App Store or Google Play• Runs on iPhone, iPad, Apple, Android, Windows 8, Windows, Windows Phone and Linux• Windows will be first

Pinpoint Data

App StoreCatalogueLocal Data

DVDInstallationfor• Windows• Linux• Mac

Why Customers Quit ComingA recent survey of consumers shows that customers frequently quit a business for the following reasons. Sixty-eight percent of all lost business results from the indifferent, uncaring attitudes of employees toward customers. Developing and maintaining a positive attitude toward yourself, your customers and your job is the first step to developing excellent sales techniques.

 68 percent – indifferent attitude of employee14 percent – product dissatisfaction9 percent – competitive reasons5 percent – other friends3 percent – move away1 percent – die Remember, you are important. You are the direct link between merchandise and sales to customers. Salespeople are the store’s unique selling point since most merchandise is readily available from a wide variety of stores. Your actions, attitudes, and willingness to help make you the unique feature that keeps repeat customers.

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